OYO Rooms Complaints & Reviews

Camera worth around 60k was stolen on the last day of our stay 18th september. We have checked the security camera videos but the camera's have many blind spots and we are suspecting the hotel employees to have taken it. We are unable file a police complaint as we need to head back to bangalore urgently. We have logged a case with oyo under case id 2817124. Address : anol haven /85a, calangute - baga rd, opp. Cap's corner, khobra waddo, calangute,...

Hi,

I would like to file complain in regards to oyo rooms. I downloaded there app and i got 1000 rs.in oyo wallet. However after reading the terms and conditions i recommended my 5 friends to download oyo app so that i could get 200 referral amount on each sign up and that would. Make total of 2000 rs.in my wallet. But i only got 1800 and when i booked a room in a hotel i found that instead of all amount only 137 rs. Was deducted...

We were in contact with your mr gurpreet singh basati corporate demand manager based at amritsar. For package tour we have deposited rs30000/- as advance in you a/c oravel stays pvt ltd hdfc bank only after discussion with your mr singh. We have asked him to frame a package tour for kerala for 9n/10d wef 6/11/17 to 15/11/17 for 17 adult. Your manager quoted 16000/- per person accommodation in non stars oyo rooms where's we were quoted by...

Booking id: fiew 8370 ; we stayed in oyo service apartment in lakshman street, near pondy bazaar, chennai from 29/8/2017 up to 3/9/2017 (6 nights). The stay was horrible. No proper manager, attender. The assistants knew only hindi or telugu. We were not given proper breakfast/ morning coffee. We had to ask them., (Tariff included breakfast). For tariff payment, we were told forced to pay by cash (Rs.11020/-), though we wanted to pay debit...

Oyo account: [protected]
[protected]

Oyo rooms are not providing me the gst tax invoice for the following booking from above oyo accounts in the name of my firm m/s bhagwan das & company having gstin: 06adcps53587l1z3

Booking id: qdzp3927
Oyo 8872 hotel address inn
Amount 9915
30 aug - 1 sept

Booking id: bqqy1862
Amount: 1531
Oyo 8871 hotel address innbr...

I stayed at hotel prince paradise in amritsar. Checked in on 2 september, 2017 and checked out on 3 september, 2017. Paid 1895 rupees in cash. I was told that i would be receiving bill via mail. I haven't received any. I have been calling the hotel staff but they seem to be avoiding my requests. I want the copy of bill as soon as possible. The hotel manager and staff is uncooperative and manager answered my queries by saying "we have other...

I haven't received my refund amount of 1496 from falcon nest out rooms madhapur. The manager fathima has been very inefficient i'm managing this issue. She has been giving false information that the amount has been transferred but it's still pending. Pls do this immediately. Also i would want to know what was the extra charges of 1399. Guest name is kasturi machaiah... Pls revert asap on [protected]. It's over a week this issue is going on....

We had booked OYO 8985 Summer King in Nainital for 11 to 14 August 17 . But due to pathetic rooms and poor service by both OYO and Hotel staff we had to cancel for 12 & 13. They assured us that we will get the refund of remaining 9958 Rs. within 5-7 working days . Now its been more then 20 days and there is no refund from their side. The Booking ID isJCER9187. Pathetic service by OYO. Never gonna suggest it to anyone....

Oyo booked a hotel for me and send me the confirmation msg with all the details. I paid for the same in advance. Next day i get a msg saying your booking is been cancelled since you didn't pay for it. When i called i spoke for almost an hour and tried to get my booking and informed them that i have a cancer patient, small baby and paralytic mother with me and if you are telling me at the time of leaving my place that its cancelled what do...

I have been told that oyo flagship is premium property. I have never seen the worst property in my life. Everywhere mosquitos. Property booked for 4 guests. But property doesn't even suit 1 adult. Rent is 3043 rs. Per night but the hotel is worst than road side lodge.

I have booked for my guest who is from the us, finally, i had to look for some other hotel and make them check-in. I need my money back 6388. I have been a big...

False information and cheating
I booked oyo rooms for 12000 inr for two rooms four guests. The booking was as per the pictures given in the site. My booking id - idyjda6952. After reaching the hotel, i couldnt even find any tiny similarity with the room picture that was provided before booking. The rooms were untidy, old and bathroom was pathetic and dirty. Moreover their rent is 700 per day and while booking online it was 2000 per...

Hi, my compalin is regarding the security and safety concern. I checked in (Date: aug, 21 2017) i am experiencing late night disturbance by unknown people"not specified whether it's a staff people or other". They are knocking the door and trying to open it. I have a lady friend with me, which is the biggest concern for security. I called and compalined about this unappropriate behavior to the reception but there is still mischief going on....

Check in date: 04.08.17, check out : 05.08.17
Booking id : qwut4120
Place : aurangabad

1. I checked in at around 7.30 pm, the hotel room which was allotted to me was not the same as depicted the mail from oyo, i complained to the reception, they said it is suite room pic, and they cannot give me that room, and this is the best double room they have given me.
I called up oyo assistant captain, but he didn't...

Harsh kumar have booked hotel on 1 aug. 2017 my booking was confimed by booking no. Ueac6107 at oyo 1736 hotel de castle inn chennai. I have made payment by debit card on 3rd aug on their swapping machine, but it showed time out but i got message but they told me that the payment had not been received by hotel. So i made cash payment. After two days had spoken to their executive various times and e mailed the bank statement, transaction id...

I stayed in the below hotel, booking done by oyo mobile app. After payment when i asked for tax invoice, hotel and m/s oyo are denying to provide the same. Only they are providing the money receipt for the same. I need to have a tax invoice for the same to get the reimbursement. Several times contacted oyo and they are saying that only money receipt they can provide. They only provide tax invoice if booked for business platform.
br...

I harsh kumar have booked hotel on 7 aug. 2017 my booking was confimed by booking no. Qtyx7459 at oyo 8761 hotel mall view gurgaon. I have made payment by debit card and when i reached hotel i was disgusted to know that the payment had not been received by hotel. So i made payment again by cash. So for the same hotel i had made payment twice. I had spoken to their executive various times and e mailed the bank statement, transaction id as...

Hi

I am from delhi and for my trip to coorg i booked hotel with oyo around 2 months prior scheduled trip. We booked 2 room at coorg, karnataka for 12th aug (Check in) -13th aug (Check out) with complete payment through net banking (Booking id - zegk4362) in the name of vijay choudhary (Phone number +91-[protected]). We paid 4648 rs for this.

We reached at the location around 5pm on 12th august, but there was no...

I have book room in thekady via oyo agent. I got a confirmation message to update your arrival call to [protected] and to cancel your booking give a missed call to [protected] (Same number).

I tried calling to [protected] inorder to update my timings, but the call has been automatically disconnected as soon i dial in. Ivr recognized that i gvae missed call and the room has been cancelled.

When i spoke...

Today 15/08/2017 my booking was in oyo 4144 the banquet hotel. I reached there at 12 pm in afternoon give them my driving license as my id proof and the id proof of my female partner and they say we are not going to allow you to stay in hotel because your age is less than 21 but it is cleary mentioned in term & condition that your age must be atleast 18 years old. And we both are fullfilling this condition then he told me to talk to oyo captain...

I am sharing my terrible experience with booking experience with oyo rooms. I was searching for a hotel with a family room in masobra (Shimla, hp) because we are three adults and a small kid below 2 years. I found hotel rock heaven on tripadvisor. Reading reviews about hotel rock heaven and specially ignoring the reviews regarding rude and unprofessional behavior of hotel staff, i selected this hotel as it was located in our destination location...