OYO Rooms Complaints & Reviews

Hi last week i exp one of worst company service oyo,,, u totaly fraud n unresponsibl only greedy for money we booked resort in chandigarh whn we booked rooms n location is diffrnt but whn we near to reach. Nobdy try to call us like they said # captain are there we got msg like damampreet is our captain but no one there who try to call n solve are problem they gv us a room like road side hotels which cost 500 to 1000 cost,,,, we gave them...

I have made a booking from oyo rooms for date 21 may 2017 for 2 rooms at oyo premium 021 valley view rooms i. E kundau residency sikkim on 21 april 2017. After paying the full amount i called up the hotel after a week to check if my booking was confirmed.
I was told by the manager that they are already booked for the said dates and there is no way that they can honor this booking.
I called up oyo customer care regarding this...

Last month i stayed in one of the oyo hotel (Find attached picture). Room appeared good during booking. But i remember that when i browsed charges were less. Incidentally when i booked charges were higher (Much higher than one specified above).

Anyway, i do not have proof of original price so i will leave this dimension. But, main challenge is the room specified in the advt. Did not match the room i stayed. May be pictures...

Myself, dr. Lakshmi unnikrishnan, booked oyo room - raj guru residency, ambal nagar chennai for a period of 04 days, from may 4 - may 7, 2017. I checked into the hotel on may 4, 2017 at 05.30 pm and stayed there till may 7, 2017, 04.00 am. During check out, i made the payment and asked for the bill. They refused to give any bill or even money receipt, claiming that i will receive the bill through mail from oyo site since it was an online...

I booked a room in patel nagar from 7 may to 8 may 2017 for a couple.. I checked in early for that i paid 899 extra so total i paid 3200 for a day but i left that room with 4-5 hrs bcoz of their unprofessional services.
1) receptionist sushil mishra was not agree to swipe the card for payment. He asked me to go outside and collect the cash from atm bcoz if he will swipe the card so he has to pay taxes. I was very tired bt i went to...

Sir
I had booked my room on 29th april2017 with oyo rooms at sarao hotel phase 10 mohali my booking id: czoj2713 and i paid 1828 rs for this. I went their around 3 oclock. Their was a guy at reception he was saying sorry we dont have any room. This is not the way to work. I got so harrased. He wanted me to shift near airport which was 3 to 4 km far away. Why i should go? When i paid all the payment....

I booked a room at crescent park, kodaikanal on 4/5. After reaching there at around 1115hrs i was shown some other room which is very shabby and not so good location. When i asked manager there told me that my room was assigned to some body expecting i will not turn back. So i cancelled my booking as i hv no other option. So please refund my cost. Tks exptg reply....

I booked a hotel in coorg via OYO room, i faced so many issues in hotel provided by OYO (Kanika International). I complaint the same via OYO customer care approx 3 times but always they put my call on hold for 15-20 minutes but no solution after that.
In Kanika international Hotel, room was terrible, so much chimney noise coming into room as chimney pipe was just outside the window. Bathroom was not properly cleaned.
In their...

I had booked a room through OYO on 1st May for 2nd May'2017 thinking and as shown by this site a decent room however when I reached the hotel it was totally unsafe. There were hens sitting at the reception, waiters were staring as of they have seen a female for the first time, hotel was stinking with a bad smell of liquor. After all this I had never checked in to this hotel however still these mad people don't want to initiate the refund...

We had book three rooms (One double sharing and two triple sharing) for one day today @ saas residency, calicut.. We paid the rent accordingly. When we reached here today, we found all the rooms to be double sharing.. All the rooms are small and can not accomodate extra mattress.. When we bought this to the hotel's notice, they told us that they are having double rooms in this category, which accordingly to them has been bought to the notice...

It's very embarrassing to say that, my money was deducted twice for single booking id..
Even though i contacted the customer care twice, i have no hopes about my money..
Actually, an amount of rs. 2773 was deducted through debit card from my account for room booking in vijayawada in which the app shows transaction incomplete, but i had checked twice before posting this..
My amount has been debited twice..
For the...

I had booked an oyo room 504 andheri east midc 3 days ago for today (30th april 2017) for a friend. Ten minutes before she reached the hotel, i got a call from oyo itself asking me to cancel my booking and re-book it because the room that i'd booked was under maintenance.

I cancelled the room and when i went to re-book the room, it said that it was sold out and i called the person back to tell her this.

Oyo...

I booked a room online at oyo near fortis hospital noida

I had following comments to make.
1. My booked id was wmdq0419 - oyo room 38. - hotel cross winds rn-24 fortis noida from 29 april to 30 april 2017
2. The said hotel cross wind was not existing. When called over the phone receptionist told... It is flavour restaurant. And no sign of displayed oyorooms
3. First thing they asked at counter to pay full...

My Booking id: KIBT1759, I had canceled my booking on 10.4.17

After that I called 3 times to oyo customer service, they told that refund will be initiated

Today morning firstly were telling that they have already refunded the money (Rs 2998) via paytm, but when I told them that I payed money by sbi debit card, now they are changing their words and saying that they have refunded to the linked bank account only....

I have made a booking in a oyo with booking i'd bgey 2807.. I am really very much disappointed with the quality of room provided by you.. I had made complaint thrice regarding the non working of ac and i had to face discomfort thrice by changing room repeatedly and the room alloted on the 3rd time is also the same.. There is no quality check on the part of oyo regarding the qualities of room... Really frustrated, disappointed, irritated by...

I have booked 3 rooms for two days in MUNNAR before two days they called me for confirmation that im coming or not, and i already paid so i don't thing so they need confirmation for this
i have assured them that ya im coming and next morning before 1 day of checkin time i got the message that your booking has been cancelled as per your request, i called the customer care but no one able to resolve my issue

Thing is that...

With regards to my booking (ID: RBGN7483) dated 09Feb - 10Feb 2017, i didnot received refund amount of 4, 287.00/- till dated. every time i was assured that the refund will be made very soon but when i follow up with OYO then they come up with some other issue. kindly look in to it and solve this pending issue ASAP. company cheated with me at the time of booking and also at the time of final settelment of amount....

I stayed at impact (Oyo rooms) 1/73, vikrant khand lucknow. It was horrible experience with this hotel.
No room service
No drinking water
Management has forcibly taken rs 2650 and electricity charges of rs 4000 from me as i was outsider.
Rs 2650 for thier faulty machine which got damaged due to voltage fluctuations while they blamed that this has happened due to customer fault.
A gold chain worth rs 30000...

My debit card swiped twice &, my account debited twice with Rs.2000/- each on 17th April at Brundavan Pride, OYO rooms 429, Dilsukhnagar, Hyderabad, I had checked out on 19th April they did not refund my Rs.4000/-. The hotel staff are lethargic, no professional behaviour & hospitality which is fulcrum for this industry, and not customer centric. Pl.resolve the issue immediately....

I have booked oyo rooms for my trip of gangtok from 14/04/2017-16/04/2017 with user id pqxy5072.in advance. I have paid complete tariff as required by oyo rooms., but still i am denied check in as hotel did not have vacant rooms. I tried to contact oyo rooms customer care but always they put me on hold to fetch information regarding booking.in this duration i have talked at least 10 customer care executive (Gurmeet, jyotika, dishad, akshay,...