OYO Rooms Complaints & Reviews

I booked 2 rooms under your above booking ID for my colleague Mr.Sandeep Kumar in Hotel Relax Inn 018 Nainital for One night on 15th April 2017 and I made the full payment of Rs 11, 398 online. When Mr.Sandeep Kumar reached the hotel at 9 pm he was bluntly told that there was no booking for him and the hotel was SOLD OUT. After showing the reception the confirmation message from OYO rooms and lots of argument he was given a VERY BASIC room...

Totally fraud & Worst OYO

This is very shameful for OYO & TEAM !!

I am getting such kind of responses from OYO's seniours Like Mr. Abhinay and many more..

Mr. Abhinay having a big attitude issue, just because he denied us to help.

No matters what client is suffering from, They did not shifted them after having an available property over there.

This was a senior citizen's...

Booked oyo room in amritsar. Got a booking at hotel sukhman international on queens road. The room looked too sabby. Tv remote wasn't working. Ceiling fan was not speeding up. On checking i noticed regulator is broken. Most importantly ac was not working. There is no remote and waiter told us that ac will work like that. Only switch needs to be on.ac was taking 30 degree automatically. It became a heater. The waiters tried to make us understand...

I have booked a oyo room in Kodaikanal for may 6, 2017 and may 7, 2017(1 day) via and the details are,
Booked On - April 10, 2017 and the Booking ID is ZJSP7502
I have cancelled the room due to my personal reason on April 11, 2017
But I didn't get my refund amount still but got a message that the room was cancelled successfully and also they mentioned that the amount will be refunded, yet I didn't receive my refund amount...

I have booked a hotel in Dhella Village Corbett Ramnanger for 14th and 15th April with booking ID BKPY7659.

I have faced inconvenience in my last booking too regarding my booking status.Hence before leaving I wanted to confirm my booking status with my property manager.Hence I called customer care to get the property Manager's contact number.

First time I spoke with the customer care executive, She told you will...

We are very much disappointed with oyo rooms booking cancellation refund policy. It is totally unacceptable that oyo team are failed to refund the booking cancellation amount rs. 14395.00 even after 12 working days of booking cancellation. Moreover the oyo customer support as well as business executives have no clue what they are talking about and also very reluctant to help out. Regrettably, it is worth mentioning here that no terms & conditions...

This is abhi.i am staying in oyo rooms (pride inn 421
plot no 385-8-A, Patrika nagar, Madhapur, Hyderabad).here quality of food is not good and also they are providing drain water for all daily activities.as we have informed before only that water is smelling badly change it but they are not listening.so i just want to inform you that they are spoiling image of oyo rooms and also trust of oyo that we are believing.yesterday only all...

This is Shloke Andrew Mohan .I had booked a room at the artus inn in Mumbai...Which is situated in Andheri East ...Near nakshatr hospital ...While first booking the room the transaction was taking too long to process, hence I cancelled it and tried again ...The same thing happened the second time around...After cancelling the transaction once again, I had to ask my mother to book the room ...This time around it was booked ...When I checked...

My OYO booking ID is SRDM8217. My oyo rooms were at Beeta Residency, Coats Road, T Nagar, Chennai. I had booked rooms and paid full amount for a period of 5 days. When I reached the apartment, the oyo staff made me wait for one hour as the room was not ready, inspite of having reached after the check in time. The staff did not speak or understand any language except Tamil, which made it very difficult for me to communicate anything with them...

I did booking by oyorooms.com for my Chennai stay on 1st April 2017. My booking Id was TCRH4092. On reaching the hotel I spoke with hotel manger and he said booking is there in my name. But just he was doing the check in process OYOROOMS.COM cancelled my booking and gave the room to another customer. On calling them they said that they were trying to reach me but they couldn't contact so they can't keep the room booked for me otherwise they...

Dear Madam/Sir,
01. My booking ID.CVWL5032, check in date was 07/03/2017 and check out date was 08/03/2017, but I check out 3 hours late on same date and the hotel manager charged me Rs 500.00 and did not give me the bill.=/receipt.
02. My booking ID.CGKT0936, CHECK IN DATE was 14/03/2017 and check out date was 15/03/2017 but I checked out early on 14/30/2017 and they take Rs 300.00 more from me without any bill/receipt. I...

I had booked the OYO rooms at 058 Light house Puri MA65 Baliapanda, Puri under booking ID No.PJTM8217 from 10.3.2017 to 13.03.2017. The name of the hotel is Annapurna Inn. The room was sub-standard and the quality of the service was very very poor. There was no electricity in the hotel in the night of 11.3.2017 and 12.3.2017. The back up generator was also started very late, after a gap of around 4-5 hours. The bedding was very bad. The room...

Hi My name is Nitish. I booked oyo room at hotel Vachi inn, Jaipur for 11/03/2017. I was to reach Jaipur at 11'o clock so i planned trip and asked oyo receptionist whether 1 hour before early check in will be possible? She said yes sir no problem you may come an hour before. when i checked in with my friend she said sorry rooms are not available for early check and if you want to check in in you have to pay extra money. I asked how much-she...

I had booked a room in ramdiri residency Ranchi through Oyo and the experience was a total disaster.

This hotel is pathetic. Blankets are torn here and the service is just disgusting.

It takes them two hours to prepare a meal of one saji n rotis. The food ordered is always late and late means very late. We ordered dinner which was recieved after 2 hours and that too the wrong order. We had to wait for another...

My booking ID for hotel booked in Nainital through OYO was SYFT 5172. This was booked in September 2016 for 18-20/03/2017 i.e., 3 nights. Immediately I was conveyed with the name of the hotel - "Hotel Shalimar Deluxe", Mall road, Nainital with 2 rooms booked and the total amount which I needed to pay was Rs. 7, 044/-. However, I didn't pay any amount in advance to OYO. On 18th March, 2017 when I arrived at the hotel along with my family the...

I had booked a room through OYO at Tharavadu Heritage Home from 16.03.2017 - 17.03.2017. Immediately after I booked, Ms.Susan from the hotel calls and mails me to cancel the property booking. When I contacted the OYO online service, they assured me that there is no need for cancellation, and I can go ahead and check in on the appointed day. I checked in the hotel around 10.00 AM (early check in). They treated us so badly indirectly telling...

Pathetic services
Dear All
I Manish Bucha had booked my 5 rooms at kostamar beach resort Div on 4th Aug 2016 with advance payment of Rs.68000/ for 14 person group vacation tour on 3/11/2016 to 5/11/2016.
To my surprise I received a phone call on day of Check in that your booking was cancelled & you are shifted to another hotel.
That resort was on beach & they offering me room at city.
I am foolish ...I...

I am writing it here after discussing first with the OYO guys to whom i paid the money INR 33, 400.00 for the trip with the given itneray attaching to this E-mail including site seeing.. Every thing was fake what they mentioned in iternary. They do not provide and contact numbers with that in case of some problems. i directly contact umesh and sandeep from oyo who offered this trip.. They said they resolved this things in 1 day and now not...

Worst service ever i have seen.i had opted for early check in and when i reached at lonavala at we were made to wait for 3.5 hrs as rooms were not available where the confirmation for early check in was confirmed by OYO and Hotel Revenier.

I had my friend who is expecting of three months and travelling whole night she was made to sit in the lobby and for which she was ill and the trip was compositely spoilt and me newly married...

I had booked a room through OYO. I called up the hotel and informed about my delay with the check-in process. After i arrived to the hotel with two kids around 9.30pm, the hotel people said the room booking is cancelled and there are no available rooms. I was helpless and tired. I booked another hotel again through OYO. I was outraged to know that my booking was invalid after i arrived at the hotel (second one). The hotel staff informed that...