OYO Rooms Complaints & Reviews

Dear sir
We booked hotel from Oyo in one 8 collection vibhuti khand gomtinagar lucknow and already paid 2299 on 9 oct22 for 2 days 20-12 oct2022
And I paid 930 in hotel for fooding,
Hotel not provide bill and told that all invoices you recieved from Oyo in your mail,
Details of booking as given below
Re: Ticket ID: [protected] | Ticket Type: SIG Escalations | Resource ID: X0GW0691 | Resource: Booking but...

Booking id -JM117864, I booked hotel of ₹549 on 31 Sep 22 through Oyo application. But I was asked by hotel owner to pay ₹1000 extra to get room at hotel . I paid ₹1000 cash to hotel as talked by Oyo service manager that the extra cash paid money will be refunded within 14 days. It's 16days today but Oyo is not refunding the money nor giving the reason for delay. I called numbers of time to Oyo....

I booked three bookings from my oyo accounts.. in August 16, 2022

Booking id:- BY037025
Amt should be refunded - 270 INR

Booking id:- H0R50713
Amt should be refunded - 521

Booking id:- CI5N0556
Amt should be refunded - 899

Still no amount is refunded from any of the refund. tried almost 100 times to call OYO. They are not transferring call to service.
br...

My OYO booking ID: YCPD9166.
Hotel Name:- Hotel starwood residency, Mumbai.

I paid my full amount through online app on Oyo. But, due to lack of hotel service and OYO service, I Cancelled my booking via OYO customer Care. He told me that I will get my "FULL REFUND because my issue was not resolve by him and also because I cancelled my booking by him (customer service)". I also have OYO service mail (where they told...

My self-Arup Bhattacharya, I have very bad experience about my Puri (Odisha) tour, I had booked hotel through OYO, Hotel Name: Hotel Dev Bhumi. I was tension free because my room was booked through OYO Room.
I have reached Puri 7.00 am Dt. 13.08.2022 with my wife, after reached hotel, they did not provide room, and asked me room not available. I have request him and asked about OYO room booking, but they refused me. I was already paid...

Hello sir

I had booked a hotel room from Oyo on 5th October 2022 in the name of Hotel Residency in which I paid 599rs PR due to some reason I canceled the booking or my refund is not received yet there is no response from TK or their traffic or you are not picking up the call

Booking id P88X6732
Date 5 oct...

Booking Id
WGDM3562

I had booked a room on 13th Aug 2022 and paid full amount in advance. When i reached the property OYO 39387 Ammayii Hotel Resorts late evening same day 13th with my family and kids to my surprise and shock hotel staff didn't give us rooms . I spoke to hotel staff and explained the situation but still he said he has not received the money yet from OYO so rooms are not available. I was in middle of...

BOOKING ID : TGNU8309
PAID : 1366 BY ON LINE WALLET
DATE : 01-SEPT-2022

Hotel booking was done wia oyo app and so full as payment was done of RS. 1366/- BY ONLINE WALLET.

While visiting the Property (Hotel) CHECKIN WAS ONLY ALLOWED IF I MAKE A ADDITIONAL PAYMENT OF RS. 634/-, SINCE THERE MINIMUM ROOM TARRIF IS RS. 2000/-

seems we had no option but ha to pay the ransome, HOW COME THE...

Booking id : DYXD4336
DATE OF BOOKING : 12 OCT 2022
ISSUE : HOTEL DENIED CHECK IN

We had been to the Hotel after booking online on the OYO app. Despite of making full payment of Rs. 1196/- by online wallet, the check-in was denied, with a straight answer that we do not have rooms available.

Several calls at OYO helpdesk towards complaint and rebooking all was easily disconnected.

I...

On 25th September 2022, we booked a room via OYO rooms and when we reached the hotel, we were denied checkin and told to pay extra. So we immediately called OYO customer service and they promised a refund of the booking amount within 24 hours as it was issue from the OYO rooms side and hotel.
As we were traveling, we couldn't contact them again after 24 hours so I called them again after 2-3 days which was the worst service experience...

I would like to give a review on my worst experience that I recently had with OYO booking ID : AZFL1880 to start
HOTEL1:
we booked a accommodation with OYO 10237 Hotel Coco Heritage in North Goa for 4 families in 2 weeks advance. We travelled with family all the way to Goa for 12 hours drive and heard from the hotel that the rooms not available due to maintenance, they are very casually asking to share 2 normal rooms for 12...

Dear Oyo Team,
Ref - N7A00853

Upon reaching at Hotel Mahadev Residency they have denied check-in saying Oyo booking is not valid on such low rates.

They have denied us the entry.

After that we have to forcefully cancell our booking through Oyo aap under check in deny option.

When my refund is proceeded, Oyo has deducted 1600 rs from refund.

Your partner have...

Recently I have booked an OYO hotel via OYO app in Raichur (Karnataka) for my stay.I had already paid the entire amount of Rs 499 in advance for my stay using GPAY.
But to my surprise when I reached the destination there was no OYO hotel by name Anandam (OYO 92323 Anandam) there was just a barren land and few village huts stationed there.

My money was already deducted and I had also received the confirmation of my booking...

Hey team, I am currently staying in UK and I am still a regular customer of OYO. I have booked a room for my parents through the app in Kolkata, Hotel Diamond plaza. I have done all the payments online. But the behaviour of the person at the receptionist was really unethical. They demanded for extra payment. My parent were okay to pay the amount but the behaviour of the person was really bad. He asked them to wait outside and even after their...

Hi,

I made a booking at OYO townhouse 225, Lucknow using OYO mobile app.
When I went for check-in Property demanded for extra money which I paid in cash and oyo representative assured on me on call that extra money would be refunded to my bank account. Its been 4 months after doing continuous follow ups my money is not refunded.
Date of booking: 10th July, 2022
Property: OYO townhouse 225, Lucknow
Booking...

Didn't get the refund back which booked on 27 sept 2022 I have cancelled this booking and this booking is 14 days old and didn't get the refund amount 562 my booking ID is VHVR5180 I request to the hounerable court to get my refund back which I have paid by google pay....

Hi,
Every bad incident happened to me, When I was checked in "OYO townhouse 366 Uttam Nagar" on (8-oct-2022).
I paid full amount to OYO Apps at the time of boking. But when I reached there they asked to for 600 more amount. They told me either pay 600 more or u will get no room.
I tried to call to OYO customer service but couldn't connect. In OYO APP also I tried to registered my complaint through Chat but it was just...

I had booked Oyo rooms for 6 nights and made advance payment via OYO app but hotel denied access to amenities.

I requested OYO helpline to change hotel but it didn't work then I asked for refund which is pending for almost a month.

When I call to the customer service they disconnect the call after holding for 15 mins.

Kindly help on getting my refund back.

Ticket ID: [protected]...

I Booked Hotel Named OYO 40852 Hotel White Ridge on 18 September and I went to the hotel and the hotel management said that there are no rooms available at the oyo hotel. So I raised a refund by talking to your OYO executer/customer care and He Said Refund is initiated but it as been 20days still I have not received any refund. I have connected to Oyo customer care they have been keeping on hold for 10mins and Disconnecting my Call without...

Hi,

I booked a room through the Oyorooms website and had to cancel the booking due to unavoidable circumstances. After cancellation, I received a mail confirming the refund amount, and the customer care support executive told me the refund would be processed within 10 days. But even after 20 days, the refund is not processed and I'm unable to contact the respective support team....