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Panasonic India Complaints & Reviews

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Last updated Mar 29, 2024
Complaints 2013
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Panasonic India Phone Numbers

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+91 22 2230 1952
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No 88, 6Th Floor, Consumer Sales Div, Spic Building Annexe, Mount Road, Guindy
Chennai
Chennai District
Tamil Nadu
India
600032

Panasonic India reviews & complaints page 2

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S
Surinder72
from Jammu, Jammu and Kashmir
Jul 11, 2023
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Side by Side refrigerator

Address:F-368 Sainik Colony Jammu J&K

Linear cracks appearing in freezer chamber and increasing day by day. Kindly look into...
+3 photos
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Surinder72
from Jammu, Jammu and Kashmir
Jul 11, 2023
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Side by Side Refrigerator

Address:F 368 Sainik Colony Jammu J&K, Jammu, Jammu and Kashmir

Linear cracks appearing and increasing in freezer chamber. That must be some sort of manufacturing defect. Kindly check and resolve at earliest....
+3 photos
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M
Maz1988
from DELHI, Delhi
Jun 26, 2023
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Complaint against Panasonic A/C company.

Address:H NO C 228/14 A, GALI NO 10

To, Date 26/06/2023
Respective Officer,
Indian Consumer Forum,
Sir/Mam,
Subject : complaint against Panasonic A/C company.
I Raza Ahmed S/O Habib Ur Rehman R/O H no C 228/14 A, Street no 10, Chauhan Bangar, , New Seelampur, Delhi 110053. My A/C is having a problem. We did complaint on phone to Panasonic company. They sent a mechanic.
He told me that its one of the part has been broken. That part...
+7 photos
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M
Maz1988
from DELHI, Delhi
Jun 26, 2023
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Complaint against Panasonic A/C company.

Address:H NO C 228/14 A, GALI NO 10, Chauhan Bangar, New seelampur, Delhi 110053

To,
Date 26/06/2023
Respective Officer,
Indian Consumer Forum,
Sir/Mam,
Subject : complaint against Panasonic A/C company.
I Raza Ahmed S/O Habib Ur Rehman R/O H no C 228/14 A, Street no 10, Chauhan Bangar, , New Seelampur, Delhi 110053. My A/C is having a problem. We did complaint on phone to Panasonic company. They sent a mechanic.
He told me that its one of the part has been broken....
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L
Jun 21, 2023
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Split aircon

This is to bring to your notice that we purchased
PANASONIC CS-LU18YKY-1 3S INDOOR+OUTDOOR split aircon on 27th Feb 2023 .Past 2 days the aircon is not cooling and hence we raised our concern with customer service team .The assigned a job to the technician. We received a call from the service centre department that the installation may have gone wrong hence we need to contact the dealer from where we bought the aircon.
br...
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Z
Zeb92
from Mangalore, Karnataka
Jun 19, 2023
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Horrible customer service from Panasonic Mangalore service

Address:Panasonic, Balmatta, Mangalore

I had a malfunctioning fridge which i purchased nearly three years ago. I visited the showroom i purchased it from to submit service request however did not get any co-operation. I had to follow up for nearly four weeks but did not get any response they did not give me any slot for replacement of board. Really pathetic service and very disappointed in the mangalore branch service....
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V
Vivek0799
from Dineshpur, Uttarakhand
Jun 17, 2023
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No installation/demo

Worst service, I purchased a Panasonic 1.5, 5 star AC from flipcart and no sms or call regarding the installation is done till date.It got delivered on 13 june still no response.This is a pathetic way of your service never buy Panasonic product they don't even care to answer your mail and calls
Worst service i want my installation or refund my money...
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R
Rohit6644
Jun 11, 2023
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Extra charges

I have re-install my ac on 6 June 2023
by panasonic technician, in which 10 feet more extra copper pipe installed, but technician charge 3 time more from market price...
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N
Nithin Prabhakar
from Ernakulam, Kerala
Jun 6, 2023
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AC service

Address:5D, Abad Silver Dew, Pipeline road, HMT colony

I had registered for routine AC service 3 weeks ago. I had received a WhatsApp message regarding the same. I did receive a call once saying a technician would soon attend. During the call, I had asked for the replacement of the insulation for the copper pipe as it had cracked at multiple locations. I was told they will check stock and revert. To this day, I haven't received the call. I had contacted the local office multiple times and each...
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S
Sugandhi Vikram
from Chennai, Tamil Nadu
May 23, 2023
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Incomplete service

Address:Chennai

The door of our microwave oven got damaged and we lodged a complaint through panasonic toll free number. An executive from Pradeep Panasonic attended to the issue. He removed the door and took it along with him saying that it has to be replaced and the replacement will be done in 4 days. Till now the issue has not been attended to. Nor any contact number mentioned in the invoice attends to our phone calls. The service provided by the service...
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S
Sugandhi Vikram
from Chennai, Tamil Nadu
May 23, 2023
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Incomplete service

Address:Chennai

The door of our microwave oven got damaged and we lodged a complaint through panasonic toll free number. An executive from Pradeep Panasonic attended to the issue. He removed the door and took it along with him saying that it has to be replaced and the replacement will be done in 4 days. Till now the issue has not been attended to. Nor any contact number mentioned in the invoice attends to our phone calls. The service provided be the service...
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S
Srihari Kattamanchi
from Chennai, Tamil Nadu
May 23, 2023
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Installation not done and service person irresponsible

I want to complain about Panasonic Air Conditioner with serial no: that I purchased on 20/05/2023, So, far no one turned up for installation.I never seen such a customer service so far.Finally one fellow came and ask for ladder to arrange and then he flew away and saying he will return.So far no one return and installation not done.

Plese dont buy Panasonic as it is the worst service...
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Y
Yash chhag
from Veraval, Gujarat
May 22, 2023
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Ac Repair service

I want to complain about Panasonic Air Conditioner (CU-YU18YKYD) with serial no: 222PAJDPBU00717 that I purchased on 26/04/2022 (Just above 1 year) from sai electronics veraval, 362266.

My registered mobile number is [protected].

We had Panasonic Engineer visit during the 1 year warranty time for the same issue.

When we complain about the cooling the service engineer first refilled the GAS and then...
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K
Kc79
May 16, 2023
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AC

I bought an AC 30.04.2022, from Smart World, Tonk Road Jaipur.
During April, 2023, when I started my AC was not working, so I made a request for servicing AC but nobody turned up to repair the AC.
Subseqently, I again request the company customer care for repair vide service request dated 29.04.2023 and 06.05.2023 but all in vain and nobody attend to repair the AC. I am facing very trouble in so high temprature.
In...
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K
Kc79
May 16, 2023
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AC

I bought an AC 30.04.2022, from Smart World, Tonk Road Jaipur.
During April, 2023, when I started my AC was not working, so I made a request for servicing AC but nobody turned up to repair the AC.
Subseqently, I again request the company customer care for repair vide service request dated 29.04.2023 and 06.05.2023 but all in vain and nobody attend to repair the AC. I am facing very trouble in so high temprature.
In...
+1 photos
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S
Sriram67
from Chennai, Tamil Nadu
May 6, 2023
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Inverter type split a.c.

Aircon Job id : R[protected] dt[protected] is still pending
Background: purchased 2 split a.cs dt[protected], and no one turned during warranty period/even after Reliance digital raised to attend warranty call. Request you to check records.
Now mechanic says mother board and Fan needs replacement for which I need to pay for the Fan motor.
I have around 10 a.cs in my own flats and till dt I never replaced Fan.
How...
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S
sudheer Raj
May 3, 2023
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Air conditioner repair

Address:sudheer raj 9446076155

Repair job order on 30th April= still not attended=no response even from panasonic india service head aircon- R[protected]...
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Address:South bankimpally, p.o. madhyamgram dist 24 pgs North pin 700129

Recently I purchased Panasonic Split inverter AC on 22nd April, 2023 from Great eastern retail Pvt.ltd, Madhyamgram and they have provided me the same on 29th April but the installation is being still delayed by the company service center they have informed that before 6th May, 23 they can't provide installation whereas the company is offering priority installation within 24hrs. Infact for 2days when we connected to the customer care service...
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Suhail Shamsudheen
from Guruvayur, Kerala
Apr 26, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Service issue & Refrigerator Compressor Replacement

Address:Nalakath kuttikattil house south palayoor

Dear Sir/Madam,

I am writing to express my deep dissatisfaction with the service provided by the Thrissur Service Center, located in Kerala and customer service by panasonic.I registered a complaint regarding my refrigerator, which was not functioning properly. A staff member from the service center visited my home, but was unable to identify the issue and suggested bringing the refrigerator to their service station. However,...
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Sourin Mukherjee
from Kolkata, West Bengal
Apr 25, 2023
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Delaying in installation for AC

Address:Sodepur sarani sangha, Kolkata 700112

My panasonic AC got delivered 4 days back but till now I didn't even receive any call from the technician. I tried reaching out to them, initially they told that they will send the technician but at the end of the day it's not installed and now they are ignoring my call.
It's frustrating for me even after paying the full amount, I have been waiting for their installation.
I am sharing the panasonic job id details: I[protected]br...
+1 photos
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