Panasonic India Customer Care
Panasonic India Pvt. Ltd.
Customer satisfaction rating: 3%
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1490
COMPLAINTS

Panasonic India Customer Care

Panasonic India Pvt. Ltd.

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Address
No 88, 6Th Floor, Consumer Sales Div, Spic Building Annexe, Mount Road, Guindy
Chennai
Chennai District
Tamil Nadu
India - 600032

Customer Care Phone Numbers and Contacts

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Customer satisfaction rating
3%
Complaints
1490
Pending
25
Resolved
29
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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Panasonic India Complaints & Reviews

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Panasonic — pathetic customer service @ hyderabad branch

 akhan2 on Oct 10, 2018
To whomever it may concern!
I purchased a new LED model no TH-32F201DX couple of days ago and was informed yesterday that a technician would come for installation today !
Right from the first call from customer service i have been asking them about when the technician will arrive and they were trying to bluff me saying "Hojata aaj kaisa bhi".
I wasted my entire day just because your customer care rep by name Abdullah said !
At now at the end of the day he says that, in his own words "Nai hota tv ka tumhara, jaha se khareede waha jaakey wapas kardo"
Is this the...
Complaint comments  Read comments Complaint category TVs

Panasonic — panasonic tv 32 inch led

 Subbaiah Guduru on Sep 28, 2018
Dear sir ihave purchased panasonic tv 32 inch 0n 4-4-2015. Model no th-32a403dx. S. No.1405141m02025. Recently tv is not functioning properly, i have given a comlaint on 23-9-18. Technician has come and told me with in two days it will be repaired but not yet turn up till today. I contacted the costumer care centre they have not responded positively. Repeatedly i have telephoned to the costumer care people now they told it will take time 15 days r may be one month. Is the way u r people r working on the complaints. Pl. Help me in this regard....
Complaint comments  Read comments Complaint category Electronics & Appliances

Panasonic — complain : tv part taken out, engineer absent and now no proper reply

 Yajur Gupta on Sep 27, 2018
To panasonic,

It is very sad to inform that your customers and their problems are dealt with very casually and with least amount of botheration in smaller cities like kanpur.

Couple of months back my 5-6 yrs old lcd tv broke down when i watching something on it.

I lodged my complaint with their house no 36 naubasta galla mandi, singh vihar, kanpur office and they collected my tv from my residence.

After 10-12 days they inform me that the whole panel will be replaced which would cost inr 25, 000. I blankly refused because i don’t want...
Complaint comments  Read comments Complaint category Appliances

Panasonic — I want to complain about panasonic ac

 shree automotive pvt ltd on Sep 26, 2018
VERY GOOD EVENING,

I am a corporate customer of panasonic acs .as we are in service industry this product is very important to us, but from the very first month of using it, we are suffering a lot . Now the service team is not responding . Its exactly 3 days we are running our service center without ac. Though we have called a few many times they promised to come but did not actully do that.
Its a very poor service of the panasonic team . If it continues i will lodge complain on social media (facebook) .

Regards
Shree automotive pvt ltd...
Complaint comments  Read comments Complaint category Car Dealers

Panasonic — cheating by panasonic service centre at patiala, punjab

 Jkkalyan on Sep 19, 2018
Dear sir
Sorry to inform you regarding big blunder done by your service center in patiala, address new patiala hospital, bhadson road, patiala.
I have panasonic plasma tv model th-p42x30d sept, 2011 make.
This got some problem and stop working. The current was passing and lights blinking.
I took this tv to your service center (Prabhnot electronics) and met your service person mr. Rajiv, he told me to left the tv and they will inform me. I took the photographs of inner view of tv panels and requested him to open the tv in my presence and before discussing cost no repairs...
Complaint comments  Read comments [1]Complaint category TVs

Panasonic — led television display

 Samir29 on Sep 15, 2018
Hello sir,

My name is samir kumar. I had purchase panasonic led th40d400d on dt[protected]. When i start my television it's display show white, but when i on my television after 5 minutes it's start working. I had complain in service center on dt 06-09-18. They picked my television to 5 no faridabad service center.

After one day they told me my there is problem in display panel, and may cost around inr 29000/-.. I had bought tv inr 31990 /- and now pay extra cost 29000 for display panel after 2 years.

In future we will never buy panasonic item. Please...
Complaint comments  Read comments [1]Complaint category TVs

Panasonic — panasonic led tv

 libra libra on Sep 11, 2018
I have purchased panasonic led tv 28 inches, to my surprise after using for almost 16months led panel was required to be changed. Which after complaining for the same it was replaced by the company for 50% of the total cost. Further again after changing the panel it started working for about 2 months and the mother board is now damage.

This is very surprising that such a reputed company's product is currently of now use and very 5 to 6 months something on the other gets damaged for which the company is not taking any prompt action and the customer is feeling helpless after purchasing...
Complaint comments  Read comments [3]Complaint category TVs

Panasonic — tv display panel- fault

 Saravanan Rajendran123 on Sep 4, 2018
I am Saravanan, s/o Rajendran customer of Panasonic, we have purchased a Panasonic DX 650 4K 55 inches TV in Shahs Showroom at Chrompet on 27.06.2017, as of now the TV has stop functioning its not switch ON, I have called customer care they give the Chengalpat Area Technical Head, he has send the Technical person to my home, they had checked the TV and said there is problem in TV Panel, it may cost around price of Rs.57, 500 to change the Panel. Warranty period is expired before 2 months, so you need to pay the amount to change the TV Panel. we got shocked how the TV panel has got damaged in just...
Complaint comments  Read comments Complaint category TVs

Panasonic — television

 Taptap on Sep 3, 2018
Purchased television in june.

Till not yet installed!!!

Purchased from santosh traders. Hopeless service. Just sold and forgot customers.
Today promised to install machine at 5pm
No-one came.
After lot of requests gave the mobile number of nakul ratios.
His mobile no. Was switched off.

I kept on calling.

After more than half an hour i could talk to him.
He was cool and said he was busy.
He does not have any idea about visiting my place for installation!!.

Then said he will come from...
Complaint comments  Read comments Complaint category Business & Finances

Panasonic — worst brand worst service of panasonic

 anandsingh_baghdi@yahoo.co.in on Sep 3, 2018
Dear Sir/Madam Namaste,

Myself ANAND SINGH BAGHDI PRATAP from hyderabad. Sir this is to inform you that I am not at all happy with the service & product of Panasonic. Sir I have purchased a panasonic 49" LED TV 49CS580 on 29th Jan 2016. Even before completing one year from the date of purchase a thin line appeared on screen in the month of November 2016. So as the product was in warranty so panel replacement given. But now again on 31st august 2018 automatically picture gone & only audio is there. No picture only sound is coming. So on 1st September 2018 I given a complaint. (Complaint...
Complaint comments  Read comments Complaint category Electronics & Appliances

Panasonic — microwave 27l panasonic nn-ct654mfeg convection

 Michael Pinto on Aug 29, 2018
Date : 29/08/2018.

Respected sir,

This is joseph pinto from pune - [protected], i hv ordered & paid d panasonic m/wave no: nn-ct654mfeg 27 l convection as advertised in the times of india pune on 15/08/2018 by reliance digital pune fatima nagar br. Instead of giving me nn-ct654mfeg they are giving me nn-ct654m which i hv rejected, pls help me...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Panasonic — air conditioner complaint

 Mohhammad Zareen Khan on Aug 24, 2018
Dear team,
I bought my air conditioner in 2016 for authorised dealer of panasonic product next month onwards my air conditioner gas was leaked out and i have complain to the customer care for that problem and representative was come and he refill the gas whiout checking and problem was still on going and i stop my air conditioner for next season because september is not so hot, and next season i start my air conditioner but colling was not worked and then i complain again for that problem, again panosonic engineer was come and again he refill the gas, when i asked for the problem he said...
Complaint comments  Read comments Complaint category Electronics & Appliances

Panasonic — repair under ewc

 kasatechnology on Aug 24, 2018
We have taken ewc contract on 10th april 2017 vide bill nos. 7399 and 7400 for our 2 unit of panasonic air conditioners through your authorized service center, air con engineers, d-22, south extn, part-1, new delhi. We have paid a sum of rs.23998/- towards repair and maintenance service for the above two units of air conditioners. The engineers who visited our office is demanding charges for cleaning (Jacket) services whereas it should be done free of charge.

Regards,
Kasa technologies ltd, 252-b, 3rd floor, sant nagar, east of kailash, new delhi, tel no.[protected]...
Complaint comments  Read comments Complaint category Business & Finances

Panasonic — ac servicing

 swastikasg on Aug 14, 2018
I called the service center yesterday to send a mechanic for the servicing of the ac machine. The person said that he will be sending the service man today by 12 pm. However my father have to wait for him but the service man did not turned up. So when i called him at 1 pm he said that the service man is not available at that time he will go after an hour. After another 2 hour the service man did not turned up and suddenly i got a call at 2:50 pm that the service man can go now. Due to his negligency the whole day of my father wasted. He could not went for his office work. Request you to look in...
Complaint comments  Read comments Complaint category Electronics & Appliances

Panasonic — about panasonic split a.c

 jass2138 on Aug 14, 2018
I am from faridkot, (Punjab). I have bought panasonic split a. C model number - cs-lc18uky from gulati electronics, faridkot three months ago and it is under warranty... And i am facing problem for the cooling that is not much doing even if the temperature is at 16 degree then also it remains like that of 26 degrees... So i request you to please send your service engineer at my residence... So that the problem i am facing should be solved quicker...

Thanks
Jasbir singh ([protected])...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Panasonic — ac not functioning with in three years

 premmeraki on Aug 9, 2018
Dear All,


This is regarding the problem in my A/C unit which is clearly mentioned in the trail mail.

For your ready reference note down the job ID no.: R[protected]

Regret to note that there is lot of discrepancies in the remedy processes given by your technicians and your service team. Attaching here with the first note saying that the cost of rectifying the problems is Rs.3, 068/-. After escalating this issue in mail and in social media, your Area Service Manager, Mr.Sathish said that the cost is Rs.8, 215/- (the proof is attached with this...
Complaint comments  Read comments [3]Complaint category Electronics & Appliances

Panasonic — installation charge and no helpful

 Samir muk3311herjee on Aug 9, 2018
Dear sir
I have buy panasonic ac cs-qn 18uky/1.5 ton in 16/06/2018 in great istren in barasat
Installation in your authorised service center (A. P international) and installation person name is amit paul.
He install ac in my room and charge is 2550 rs in cash
But he is no inform me what function is remote how mantinance ac and mostly how many service is free and date no inform me. I don't know.
(And important shop worker says installation is free and main bill write is installation is free but your person charge me installation charge 1500 for me.) please resolve...
Complaint comments  Read comments Complaint category Computers & Accessories

Panasonic — panasonic led communication & service

 tariqpathan81 on Aug 9, 2018
Dear Panasonic Team,
Greetings of the day!!!

With reference to my below complaints for Manufacturing defect LED Sold to by you.

However there was no improvement observed in the repaired/replace of Panel work carried out by you for 3 times but as said it is defective LED.

Now since this defected LED which you have sold to me is a concern for me as I am mentally disturbed and I feel being cheated by the company Panasonic.

It is a very serious concern as due to this distraction which causes mentally at the back of my mind. As company...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Panasonic — panasonic dp mb 300 - non availability of consumables

 sumant1974-2 on Aug 7, 2018
Dear sir,

We have 4 panasonic dp mb 300 printers. The monthly consumable usage of these printers are minimum 8 toner cartridges and 2 drum cartridges. But for last 4 months we have no availability of the materials at bhubaneswar. We have enquired with all the channel partners of panasonic business printer division and as well as mr. Sujit, but to no avail and our printers are sitting idle for last 2 months due to zero availability....
Complaint comments  Read comments Complaint category Computers & Accessories

Panasonic — fridge

 Jyotipb on Aug 7, 2018
This is with regards to a fridge we purchased on 05/06/2018.

Since day one we have had serious condensation issues in the fridge which are on the extreme end. With regards to the same there have been 5 complaints lodged till date . For the 1st 4 complaints your technician came and tried to sort the matter without any success . They kept telling us that this is a normal level in any fridge. I have highlighted to them that we too have been using fridge of different brands since past 37 years and never have we encountered such level of condensation . However your technicians refused...
Complaint comments  Read comments [1]Complaint category Refrigerators

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