Panasonic India Customer Care
Panasonic India Pvt. Ltd.
Customer satisfaction rating: 3%
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1489
COMPLAINTS

Panasonic India Customer Care

Panasonic India Pvt. Ltd.

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Address
No 88, 6Th Floor, Consumer Sales Div, Spic Building Annexe, Mount Road, Guindy
Chennai
Chennai District
Tamil Nadu
India - 600032

Customer Care Phone Numbers and Contacts

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Customer satisfaction rating
3%
Complaints
1489
Pending
25
Resolved
29
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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Panasonic India Complaints & Reviews

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Panasonic — unheard repeated complaints from your service center

 vimal karia on Jun 30, 2018
I chunilal karia, keeping a blind trust on this renown company got disappoint when we launched a complaint for home appliance washing machine model no : panasonic nasf705b bought from navin electronic 2.5 years in between your service man came to service my machine, that also solution was given after 20 to 25 days. Tough the product is out of warranty we are not getting paid services from your company side which is just ridiculous. We can also get it done from the local repairer but we prefer company itself to attend the issue as per our ethics because we had trust in your brand but your company...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Panasonic — mobile elaugi5 for repairing handover to panasonic service center

 Prashant.verma on Jun 26, 2018
Panasonic mobile elugai5 submit for repairing under warranty but still not repaired after 1 months. submit(14/05/2018) for repairing under warranty but still not repaired after 1 months handedover to your service center as on I have to alreday escalated to many times your help center and service center but still not taking any action your service employers; please resolve issue on priority under one week than I will takup with police fIr and RTI Against.

Custmer,
Pradeep Verma
[protected]...
Complaint comments  Read comments Complaint category Mobile Handsets

Panasonic — cordless phone

 C Gopalakrishnan on Jun 25, 2018
I had purchased a Cordless Phone of PANASONIC make from M/s Vasanth & Co., West Tambaram, Chennai on 24.10.2017. The said equipment is not working since May 2018 and since the equipment is under warrantee, I went to Vasanth & Co to get the service provider details. On 22nd I made two call to Customer care-[protected] and at last on 24.06.18, I was given the contract Person details. The Mobile Number of the contact person received from Panasonic was : [protected] and when I called him, it was informed that he is not looking after the services. Again, when I called Customer care, they informed that...
Complaint comments  Read comments Complaint category Telecommunications

Panasonic — purchase of stone holder of wet grinder

 Deepoo Valluvar on Jun 22, 2018
Hello, i am deepa alwar from ahmedabad. I requested mr jaydip[protected] service centre operator in ahmedabad and even marketing personnel mr brijesh ([protected]) to help me in buying stone holder of wet grinder which got broken. I have provided all info on watsapp but they are not co-ordinating nor responding nor communicating any assistance. Please look into the matter....
Complaint comments  Read comments [2]Complaint category Appliances

Panasonic — installation of 32'' tv

 praka37 on Jun 22, 2018
Dear sir/madam,
I have brought led smart 32' tv on[protected] after 4 days also still people not come for installation and demo, normally first impression must be best, in my case it is worst like anything, several times i called call centers of panasonic and registered request so far nothing is happen. I have got totally disappointed your service, then how can i refer people to go for panasonic. Please try to understand the needy of customer and do needful as earliest.
Prakash....
Complaint comments  Read comments Complaint category TVs

Panasonic — worst service

 harry deol on Jun 21, 2018
I own a panasonic 42inch led tv i faced some issues regarding this tv at that time it was covered in warranty and they replaced the tv panel 3 times and after this repair i am again facing the same issue and when i consulted my mechanic i came to know the tv panel was repaired 3time before reaching me. Panasonic is offering worst service it keep its customer in lie they repair their product with used parts and from now i will no buy any panasonic product and will enlighten people about they worst service...
Complaint comments  Read comments [3]Complaint category TVs

Panasonic — panasonic ips 32 inch led tv

 vinurajen on Jun 20, 2018
Hello,

I bought one 32 inch panasonic led tv on
06/07/2016 under 2 year warranty that's why i selected
Panasonic so till 05/07/2018 its under warranty period
As per given information from distributor (Shop).

Display got damaged on[protected] and raised complaint
On 16th from same shop from where i purchased it. Panasonic
Technician from palayam, trivandrum, visited and checked the tv and informed that
Panel board should be changed and its out of warranty and have to
Pay around 17, 000 rs for panel replacement.
Complaint comments  Read comments Complaint category TVs

Panasonic — panasonic 40 inches led tv panel board complaint

 haroon p khan on Jun 20, 2018
Dears,

Please note that, i bought one 40 inch led tv on 16/07/2016 and its display got damaged on june 2017 and further to my complaints, panasonic technician visit my premise and checked the tv and replaced the panel board on that time and it was working properly upto three four months then again the picture became unclear and not working properly.

Further to my complain the technician visit again and checked the tv and informed that, the panel board should be changed, and no more warranty and i have to pay 21000 rupees for panel board replacing.

Actually...
Complaint comments  Read comments Complaint category TVs

Panasonic — split ac worst product

 saiherbo lifeline,a complete Ayurvedic clinic on Jun 19, 2018
Dear sir I purchased a 1.5 ton Panasonic split AC in December 2017 but the AC is not working properly. I complained again and again ...and the service boy fix it and next morning the situation is same ... I called many times but no profit for me... They solve the problems and after some times the problems are same ...do something.the service is too wrost....
Complaint comments  Read comments Complaint category Products & Services

Panasonic — not replacement. very poor service

 Vacancy reporter on Jun 19, 2018
Very very poor service. I was deposited my handset, model no panasonic p55 max. The problem was dead. And your executive told your phone is dead, we replaced the handset. But after few days they are told by mistakely your phone is not possible to replaced the same model (P 55 max) for some issues. Then they offered me the updated versions elluga ray 700. And rs 2967 /- amount is required. I was paid this money.
But now i am still waiting for this handset. Deposit date 24/04/2018.
Two months!!! It is very very very bad. Pathetic service not expected from panasonic'....
Complaint comments  Read comments Complaint category Mobile Handsets

Panasonic — for replacement of default ac

 Ankit Asari on Jun 8, 2018
Hi I purchased AC..[protected]..it worked only for two days...plenty of water coming out of it..n there was no gas in compressed..no Panasonic company agree with replacement of it..BT service station told me to replace only indoor unite not compressor.. Bt gas was absent in compressor..so why they r not changing entire unit of AC..n if it is not possible to change compressor n installment of whlole process.. Then plz mail me on this address..Ankitasari261290satish2@gmail.com...n if there will be any problem in AC regarding compressor .indoor unit n installment process will be replace again..because...
Complaint comments  Read comments Complaint category Electronics & Appliances

Panasonic — customer service

 Miralucky on Jun 7, 2018
Sir,
My complaint is regarding poor service from panasonic service department. I had bought a panasonic 1 tn inverter ac bearing model no panasonic cs-ps12sky/1.0 on date 15-04-17.The timer light was blinking on 5 th June 2018 so I called the customer care and my technician support request was accepted with a service request no R[protected].as usual, technician came on 6th June 2018..monitored the aircon, cleaned it and said that the problem has arised of voltage issue, it will be fine and left my place. At night when i switched on my ac i found it not doing any cooling. Next day i imediately...
Complaint comments  Read comments [2]Complaint category Appliances

Panasonic — do not receive my consumer product

 bharat_3131 on Jun 5, 2018
My cd loan - 3264370, i do not receive consumer product yet from saras electronic, kolhapur, mr. Omkar the executive from hdb finance services & mrs sujata manoj patil the executive from panasonic in saras electronic showroom, kolhapur. They both are doing my loan process but the consumer product didn't received yet so why i pay emi, so i request you to stop my loan immediately &refund my money which i had already paid...
Complaint comments  Read comments Complaint category Electronics & Appliances

Panasonic — damaged tv shipped by great eastern trading company

 Narayan lal chanda on Jun 3, 2018
Dear sir/madam

I have purchased panasonic 43es630d led set i7wex17485 on 03/12/2017
Invoice no g1924/1718/01852 from great eastern trading company, srd tower, plot no 10b &10x kailash puri tonk road jaipur 302018
As per discussion during purchase, it was ensure that item will be installed after 3-4 months and dealer was agreed. Item was delivere on next day as sealed box. I have kept that sealed box. I did not open that box. After few months of purchasing i called company for installation. Company sent it's engineer for installation but when item was opened by company's...
Complaint comments  Read comments [2]Complaint category TVs

Panasonic — complaining about my new 1 ton inverter ac bearing model no panasonic cs ps 12sky/1.0

 Sudipdey on May 31, 2018
Sir,
My complaint is regarding poor service from panasonic service department. I had bought a panasonic 1 tn inverter ac bearing model no panasonic cs-ps12sky/1.0 on date 27-5-17. All the problem started from the day of my last free service. After completion of last free service on 23/05/18 during the afternoon tym, i heard some abnormal sound from the outdoor unit which i informed to the service representative. However he ignored me and told that it will not be a problem and left my place. At night when i switched on my ac i found it not doing any cooling. Next day i imediately informed...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Panasonic — water purifier

 prabhakarsarita on May 31, 2018
I have a panasonic water purifier and registered a service request. Please find the service request-r[protected] on 28th may 2018. Till date, no one has visited to our registered address. Today, i have got a call from mr arjun-[protected] and mr paramjeet-[protected]. Your both members have committed me that your technician will be visited. After given wrong commitment from both members, no one has visited till date. Why??? And i am facing lots of problem. Who is the responsible person.

Regards
Prabhakar sharma
M-[protected]...
Complaint comments  Read comments Complaint category Appliances

Panasonic — defective panasonic ac

 Ankit Asari on May 31, 2018
I purchased ac.. On 18/5/2018.. On the same day it was installed.. Aftr half hour of installed it water came out of it.. Too much.. I call techinition. He said. I will come tomorrow. He came next day. N there was installation problem. From this two day. I felt ac was not give cooling well. Bt i thought it may be higher temperature outside. Bt next day i realize there was no cooling coming out of this ac. I called technician.. He said i will come tomorrow.. He came next day.. Checked it n told that ac has some problem. May be defective. N told me to complain to sales india. I did call to sales india...
Complaint comments  Read comments Complaint category Electronics & Appliances

Panasonic — as I was worked as fis through multiplier mudra

 Pratapgoudaila on May 30, 2018
Sir, madam
I resign my job at 1st of may in this year as i worked as fis through multiplier mudra consultancy on a personal issues but am here that i should get a 24" tv as of diwali incentive but till now they had not given to other fis also i want full and final payment out and also my tv my asm says that it cannot be given but it's my insentive not a gift...?...
Complaint comments  Read comments [1]Complaint category Employees

Panasonic — my ac not working properly and your service representative not responding

 Khagendra kumar Jain on May 30, 2018
I purchase new panasonic ac last month. But in last five days it is not working properly and ac is not starting in first attamp. My ac start in 5 to 6 attamp.ac cooling is too low.ac compressor automatically off after few time.

When i complain about this problem on your customer. They said service representative reach in next day. Today is completing 5 days but your service representative not come.
Is it your service?...
Complaint comments  Read comments Complaint category Appliances

Panasonic — my panasonic p55max is now is also in warranty but the customer service don't want to help very poor service

 Archishman Banik on May 30, 2018
One sim slot of my phone is broken but they don't want to repair it they are wanting money from but still i have a warranty of it. When iam buying this phone panasonic p55max i thought that it is a trusted brand. And i also thought that i will buy another things of panasonic, but if they do like this things then i cannot trust and buy another things from them. Panasonic very poor service. I will recumbent each and every one not to buy things of panasonic. Sometimes its touch pad also not working....
Complaint comments  Read comments [1]Complaint category Other

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