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Last updated May 7, 2024
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C
cyrus mistry
from Chennai, Tamil Nadu
Nov 16, 2022
Nov 21, 2022
This thread was updated on Nov 21, 2022
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Automatic Washing MAchine

Address: Panasonic Smart Factory Solutions India (Division Company of Panasonic India Pvt Ltd) 12th Floor, Ambience Tower I, Ambience Island NH-8, Gurgaon, Har

We have issues with the washing machine for over two months now which post escalation on Twitter, the service head of Bangalore Mr. Manjunath is unable to get it rectified.

The error code U13 keeps coming, suspension is changed, levelling stand is fixed and two technicians and 4 visits later the issue is still the same. It is being blamed on customer usage, while they cannot give a specific response to how the machine worked...
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P
Prashantsamaniya
Oct 28, 2022
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55" Panasonic Led tv

मैने 2020 में sargam eletronic से panasonic का 55" का led tv purchase किया था। जिसकी extra 3 साल की warranty भी उसी समय, उसी dealer से purchase की थी।
अभी जरूरत पड़ने पर panasonic ने service देने से मना कर दिया है। Panasonic का कहना की जिस डीलर...
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R
Rahul Shukla.
from Kolkata, West Bengal
Oct 23, 2022
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Not repair the My Washing machine in Warranty period

Spinner motor of my Panasonic Washing machine breakdown in waranty period and I had registered complain to Panasonic through complain no. R[protected] but they are not doing change the motor free of cost. They have closed my complain without repair. I am not getting response from company for after sales service.
Kindly do the needful.

Rahul Shukla
57/4 Becharam Chatterjee road Behala kolkata-34
Mob:-...
+1 photos
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P
PALOT SEDEECK
Oct 18, 2022
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Air condition fan motor

Address: kodaparamba, kannur

Face a problem with Fan motor 2nd time in 3 years old Panasonic Air condition and parts not available in Cochin and Kannur. Waiting for last 10 days, still they are asking for 10 more days to bring the parts from Haryana and to fix it. I am an apartment owner and losing daily 800 Rs. as rent. Anybody can help on this urgently. Already lost cost of equivalent to a new Air condition and response from the customer service people is very poor...
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D
DollyD
from Bengaluru, Karnataka
Oct 17, 2022
Oct 28, 2022
This thread was updated on Oct 28, 2022
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New Tv Display is gone just by finger touch - Low quality Glass

Address: Austin Town Bangalore Karnataka

I had purchased a New LED Tv 43 inch on 15th Aug 2022 on a EMI basis, We had did wall mounting for this tv. On the 20 th day we tired to change the TV direction - The glass started breaking from inside and 90 % of the display is gone. When i called the service team they are charging me Rs.21, 000 for display change when i have taken the warranty for 2 years. My TV is just 1 month old. Y should i pay money for the display - If the glass quality...
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DollyD
from Bengaluru, Karnataka
Oct 17, 2022
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Panasonic Display broken Due to Low quality glass

Address: Austin Town Bangalore

I had purchased a Panasonic LED TV on 15th Aug 2022 43 inch on a EMI basis. We had been advised to do wall mount so i paid 2k extra.On 30th Sep we tried to change the tv postion, when we touched the TV glass, it started breaking inside and 90% of the display was gone in a fraction of second .When we called the service person he asked us to change the display and said it will charge 21, 000 .We have taken 2 years warranty for the tv.Why should...
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Iam Sahanawaj
Sep 30, 2022
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Air Conditioner not working properly but service centre doesn't recognise that I have problems

Address: West Bengal, burdwan,bhatar

I had purchased Panasonic AC at 21 of April 2022 but after few days of working I stared issue like low cooling, compressor triping, increase in CO2 levels in my while running the ac . So after facing the problems i called service centre and they send a technician but he doesn't want to accept the fact that my ac have any problem without any checking .i tried again and again but nothing happened i even complain against them at Panasonic customer...
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H
HadenAllie
Sep 29, 2022
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Duplicate bill of my ac

Address: India

I need my ac duplicate bill for legal purposes so please send it to me asap...
+1 photos
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Issan25
Sep 29, 2022
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No solution

Address: India

All employees of Panasonic subhankar deb, mudit gupta, indirapuram ghaziabad employees all are doing scam in a good way with peoples. They took money on behalf of service charge of warranty product to change panel after that they told me that panel has been coming from chennai and will be delivered on 7sep on 7sep again they told me that there is a delay panel will be replaced on 18sep. On 18sep again they told that panel will be changed...
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T
tanmay1c
Sep 29, 2022
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Defective product and worst service

I'd purchased 'Panasonic 20 L Solo Microwave Oven (NN-SM25JBFDG, Black)' in Apr'22 from Amazon. In Aug, it started showing troubles - no heating, blasting sounds inside etc. Called up customer care and they assigned someone. He came and replaced the magnetron. 30 mins after he left, again there was a blast inside. Called him again, and he advised to operate at the highest power level. Next day it stopped working and after reporting again,...
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K
Kumars Gaurav
from Delhi, Delhi
Sep 25, 2022
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LED Panasonic TV 43 inch

I purchase Panasonic TV sep 2020 year & along this I purchase 3 year extended warranty Scheme From Sargam Electronics A-1 Kanti Nagar Extn, Delhi -110051. Due to Sargam Electronics company shut down from shahdara, their is no alternate option to contact with them and all contact no. of this company has been switch off. Plz help me to use my Extended warranty scheme from Panasonic company as he is denied for Service, they as asking for charges.br...
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R
ramya jayan
Sep 25, 2022
Oct 17, 2022
This thread was updated on Oct 17, 2022
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Tv display not working

Hi Team
We had registered complaint of our Led Tv on 7th September which is under warranty period (Purchased on Dec 2021). We are in Ernakulam, Kerala and we received job card number R[protected] as SMS . One technition came on 9th and confirmed that panel need to replace and it will done under warrranty with no additional cost. We are following up from that day onwards with our service center and getting an update that our pannel...
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R
ramnath67
from Gandhinagar, Gujarat
Sep 18, 2022
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Air Conditioner

Address: https://www.panasonic.com/in/support/contact-us.html

I purchased panasonic airconditioner in March, 2021. There has been issue with air conditioner recently which became very çlear when I received electricity bill of Rs.13000 this month ( September, 2022). I put up complaint to panasonic. Their mechanic ( Manoj Parmar) came on 12th September, 2022 and asked everything is fine. I paid him Rs 470 as visit charge too. Within 2 days, AC was shutdown completely. Obviously, he didn't take the complaint...
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S
SATWANT KAUR KALOTY
Sep 13, 2022
Sep 13, 2022
This thread was updated on Sep 13, 2022
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Refrigerator

Address: 168, Canal Colony Road, Hoshiarpur

Panasonic refrigerator
Model: NR-BS60MSX1
Date of purchase:[protected]
Date of complaint:[protected]
Till Today[protected] days passed, problem not resolved yet. Customer care also don't know how many more days will they take to resolve the problem.Too much frustration created by Panasonic during summer season. kindly resolve the problem at the earliest or get my refrigerator exchanged or I will be forced...
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M
Manoj Meerut
from Meerut, Uttar Pradesh
Sep 12, 2022
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Ac

Address: MEERUT

I had purchased Panasonic ac as on 11 April 2022, starting 2 months ac was working very good but june onwards my ac not proper working in terms of cooling, sound issues, display problem and anti bacterial filters not available in my ac . In August months i had complain to ur service incharge mr Tushar than ur technician visit and change ac coil and gas, in September month again arise gas problem, i really very disappointed this defected ac...
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Y
Yaazh
from Hyderabad, Andhra Pradesh
Sep 9, 2022
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Refrigerator service delay

Refrigerator purchased in January 2022. On 3rd during a voltage fluctuation it stopped working. Registered a complaint on 4th September and was promptly attended by the technician on 5th September. He said card failure and card to be replaced. Till date not replaced. On enquiry it was informed that order placed and will be coming from Chennai. But due to delay, called and the person responsible told that it will take around a weeks time additionally...
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S
siuuu based chad
Sep 8, 2022
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No service visit for the last 48 hours

Address: 61, kambar street, Vgp shanti Nagar, pallikaranai, chennai-601302

I had registered for ac repair complaint on 6th sep. 2022. Job id: R[protected]. I called up the customer service om 7th September 2022 around 11 am stating that nobody had called me regarding ac service. But the gentleman on the other end told me that I had registered the complaint on 6th September 2022 at 11.57 am so please wait for 24 hours. I waited for more than 48 hours and today I again called up the service center as well as the...
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H
hirva Nimavat
Sep 7, 2022
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Complaint about washing machine

My panasonic washing machine is not working well and product in under warranty I contacted panasonic customer care more then month ago first of all they delay in visit my home and then ones engineer visit he said we have to order a Spairpart and then I am still waiting for the spair part I didn't receive the part they don't contact me manager didn't answer and if I call they said you will the spair part please wait I'd wait more then month...
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W
wareesalisayyed
Sep 7, 2022
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Panasonic to service the air conditioner after 1 year Appeal to replace the one whose service engineer illiterate has damaged so r

Address: Adress sion verbally said

Panasonic — panasonic ac
Hi team,
My name is beena das and i've bought this panasonic ac on 29th march. Since then i've at least complained 4 times and last week on tuesday which is 1st august a technician visited my place and after checking he said the gas has leaked out of the ac which was due to not installing it properly by their technicians. They filled the gas and it was working good for exact a week and...
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Issan25
Aug 30, 2022
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Warranty scam and rude behaviour

Address: India
Website: www.panasonic.com/in/support/contact-us.html

Sir i have purchased a Panasonic tv TH43fx600d model number At the time of purchase of tv from value plus store vasundhara Ghaziabad, Panasonic give me 4year panel warranty now my panel is creating issue after that i contacted to Panasonic customer care their service boy rajesh kumar +[protected] visit my home and said that your panel is under warranty and will be changed within 7 working days and take 1180 as a service charge and give...
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