Panasonic India Customer Care
Panasonic India Pvt. Ltd.
Customer satisfaction rating: 3%
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1491
COMPLAINTS

Panasonic India Customer Care

Panasonic India Pvt. Ltd.

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Address
No 88, 6Th Floor, Consumer Sales Div, Spic Building Annexe, Mount Road, Guindy
Chennai
Chennai District
Tamil Nadu
India - 600032

Customer Care Phone Numbers and Contacts

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Customer satisfaction rating
3%
Complaints
1491
Pending
25
Resolved
29
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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Panasonic India Complaints & Reviews

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Panasonic — gas leakage problem

 RuchitPatel on Feb 23, 2018
I am use panasonic products since 2010 because of quality of product and quality of after service so i had purchased panasonic 1.5 ton split ac from "sales india" in march 2017 but within 6 month i had faced cooling issue and right now i have facing gas leakage issue within 11 months. I had registered my complain in service center so technician had visited for ac services and he was saw gas leakage issue in outdoor unit so he advised me for refill gas but he is not sure about same issue will come or not come in near term future so i had talked with panasonic service center head but he does not give...
Complaint comments  Read comments Complaint category Appliances

Panasonic — power button not working

 kalpesh unadkat on Feb 22, 2018
I HV sent my Mobile to service center for power button not working but they didn't give clarification about my phone Panasonic p85 they told me u directly ask customer care Panasonic India I call then to Panasonic India customer care they told me parts not available that's y delayed they say we give u another model I agreed on the same features mainly I want battery back of 4000mah I send service center of Panasonic from 10 January 2018 up till now m getting only Answer from Panasonic Mr anubhav and Mr irfan from last 3 weeks ur approval is pending I lost more than 20 thousands who will give my...
Complaint comments  Read comments Complaint category Appliances

Panasonic — cooling issue is persistent

 Kailsh Bisht on Feb 18, 2018
I had purchased refrigerator model no. 201stgg3 on 29'june'2017. This refrigerator had cooling issue since july '2017.
We complained 9 times to the service center. But still cooling issue is persistant. But this problem is not resolved even after engineers had visited for service of refrigerator to my resisdence to check cooling related issues.
The engineers mentioned that the issue was with the electricity fluctuations and hence it needs to be connect with stablizer, after this refrigerator connected with stablizer, even though the problem remained persistent. there is manufacture...
Complaint comments  Read comments Complaint category Refrigerators

Panasonic — cheated by selling a defective refrigerator

 Pooja Hundia on Feb 17, 2018
We bought a panasonic refridgerator latest model from alfa in mumbai, but within 3 months it started making loud noise. We complained on toll free no. & asked them to replace as we had just bought it & this is not expected from a new piece. They changed a spare part & didn't replace. Again within 9 months it stopped working. Again they repaired & didn't replace....
Complaint comments  Read comments Complaint category Electronics & Appliances

Panasonic — same problem occurs after four time repair

 Bhaskar R Kalambe on Feb 16, 2018
I am facing problem in my Panasonic eluga ray max 4+32GB rose gold about data connectivity with their APN settings lost after using for some hours in sim slot 1 and mobile does not supports JIO 4G volte. For reconnecting internet i have to restart phone every times.

I submitted mobile for repair at AP digi solutions Nagpur, Maharashtra for four times but not proper solution obtain yet. After four time repair, service centre blame on telecom network services but same sim cards are running good in other devices except me. I have video regarding problem and
I send video regarding...
Complaint comments  Read comments Complaint category Electronics & Appliances

Panasonic — defective led tv 49'

 Jayanto Mukherjee on Feb 16, 2018
I hv bought a led tv e49 from smart electronic bangalore. Billed on 26th january 2018. Despatched on 4th feb and installation done on 5/6 th. Immediately after installation defect was found in the tv immediate i inform the dealer as well to the company service center to replace the tv. For last 12 days i am running pillar to post to close my complain. Not receiving any positive response. Its my sincere advise to attend the faulty tv or else i hv to take corrosive action. Thanks. Abhishek mukherjee...
Complaint comments  Read comments Complaint category TVs

Panasonic

 aarifk on Feb 14, 2018
सर
मेरी पेंशन जो की मेर पति श्री सम्भु सिंह जी की मर्थु हो ने के बाद मेर आनी थी जो अबी तक
[protected] से आज दिनाक[protected] तक नही आई अत आप से निवदेन हे की मेरी पेंशन का निवारण केर और मेरी पेंशन तुरंत चालू कारन की कर्पा केर
मेर [protected] [protected]
A/C NUMBER...
Complaint comments  Read comments Complaint category Banks

Panasonic — panasonic p55 max charging getting very slow

 rakeshkumarpandey721 on Feb 14, 2018
This is to inform you I submitted my Panasonic p55 max with imeino: [protected] due to very slow charging issues on 07/11/2017.SRI SAI CELLS service center at Indranagar 2nd stage Bangalore.

but still i am not getting any clarification about this, in these days more then 100 times i trying to contact Panasonic person Mr Murli ([protected])Mr jagan [protected], and service center but all are not resolved my issues yet,...
Complaint comments  Read comments Complaint category Mobile Handsets

Panasonic — air conditioner split inverter type

 nkmenonz3@yahoo.co.in on Feb 13, 2018
I have purchased one panasanonic 1 ton split ac (Cs ys18rky – 1 / cu ys18rky-1 / [protected], sl. No. [protected]), invertor type from das agencies, palakkad – 678001 (Phone no.[protected], 2545388, 2544681), on 24th dec 2016, vide their invoice no. S007918 dated 24/12/2016.
The ac developed fault and was not cooling, when it was switched on 1st of feb 2018. We contacted das agencies (Selling dealer) and informed them about the fault in the ac machine, who informed that the cooling may be due to the “settings” getting changed in the remote, as there could not be any other problem...
Complaint comments  Read comments Complaint category Electronics & Appliances

Panasonic — panasonic eluga ray 700 mobile

 Kusum Juikar on Feb 13, 2018
I have brought panasonic eluga ray 700 mobile from flipkart in november 2017. But this mobile is switched off for 1 hour and another thing is that battery remaining 47 % then within minutes it become 14 %. This phone become big problem within 4months. So please give me replece that phone and give me new phone. From kusum juikar. My gmail id pjjuikar47@gmail.com...
Complaint comments  Read comments Complaint category Mobile Handsets

Panasonic — air conditioner split inverter type

 nkmenonz3 on Feb 12, 2018
I have purchased one panasanonic 1 ton split ac (Cs ys18rky – 1 / cu ys18rky-1 / [protected], sl. No. [protected]), invertor type from das agencies, palakkad – 678001 (Phone no.[protected], 2545388, 2544681), on 24th dec 2016, vide their invoice no. S007918 dated 24/12/2016.
The ac developed fault and was not cooling, when it was switched on 1st of feb 2018. We contacted das agencies (Selling dealer) and informed them about the fault in the ac machine, who informed that the cooling may be due to the “settings” getting changed in the remote, as there could not be any other problem...
Complaint comments  Read comments Complaint category Electronics & Appliances

Panasonic — incompetent service center... don't know about repair

 sachin_hajare on Feb 8, 2018
I have my panasonic p41 mobile which has mice issue (My voice is not audible to other), i gave my handset twice to service center address p. C. Support, shree sai tower off 9, 1st floor, opp murlidhar veg, near baba bhide bridge 273 narayan peth, pune, maharashtra 411030 on dated 29.12.2017 and 15.01.2018,

I had paid total 850 rs to replace my mobile mice. But still having same issue…problem not resolved.

When i went third time as requested by customer support in same service center,... Without opening mobile he directly said mobile has to be send to company @chennai...
Complaint comments  Read comments Complaint category Mobile Handsets

Panasonic — panasonic plasma tv th-p42x30d.

 sudesna on Feb 8, 2018
Purchased the above tv on october 2011 by paying rs.35000/-. Gone black on jan 2018. Hardly six & quarter year service. Repair complaint not addressed rather damaged & returned by panasonic authorised service centre. No comprnsation even after promising the same, rather fradulent call to know the debit card number & bank details. It appears panasonic has gone to dogs. There is nothing to say further.

Sandipan banerjee.
Mob. No.[protected]....
Complaint comments  Read comments Complaint category TVs

Panasonic — screen display issue

 TKiranKumar on Feb 3, 2018
We have purchased panasonic 40 inch smart tv model 40es500. The display is not clear. Earlier i have complained about this but no action taken till now. When we watch the tv from front side there is no issue with display but when we move 2 steps left or right the picture is not clear and displaying as photo negative. I have verified the same tv in other show room they don't have such problem....
Complaint comments  Read comments Complaint category TVs

Panasonic — mobile phone repair not done by service center

 ashok5281 on Feb 1, 2018
Sir, I was given my Panasonic mobile phone for repair to say communication Ghaziabad on 2/12/17.it is long time ago but phone was not repair by company. And not providing any communication to me by service center. I was try many times to service center but they was not provided proper solution to me. so please check that this matter and solve my issue.my phone is under warranty and company responsibility are do the repair phone or replacement under policy.

name-ashok patwal
Phone model no-EZ240
mail ID-ashokpatwal79@gmail.com
ph no-[protected]...
Complaint comments  Read comments [2]Complaint category Mobile Handsets

Panasonic — panasonic led tv

 Srinivas Panduga on Feb 1, 2018
Hi iam srinivas,

I have purchased panasonic led tv with model no 50c3000x and serial no ofx[protected] on 7_ nov - 2015.

I would inform u that my tv was got display problem, n same complaint raised to service center. They are saying to replace new display which cost around 40k.

I have 2 years extended warranty.
Pls suggest me to solve my issue.

Regards,
Srinivas. P...
Complaint comments  Read comments Complaint category TVs

Panasonic — display cracked..

 Sony Augustin on Jan 31, 2018
Sir, im augustin.My new panasonic eluga ray 700 (purchased on 22. 09. 2017). Its display cracked by an accident.i give it an panasonic authorised service centre kasaragod-kerala for changing display.. There demand 5800 rupees for changing display.. Im agreed.. And given 2500 rupees advance and mobile.. On 14/12/2017.. but still this time now.. I have not getting the mobile.. So many times im enquired.. That time they tells next week like.. Please solve my issue as soon as. Otherwise we are going to raise a complient on consumer court.. My mobile noumber is [protected]. Thank you...
Complaint comments  Read comments Complaint category Other

Panasonic — mobile not working

 zvc on Jan 31, 2018
Panasonic — mobile not working

We purchased mobile phone of panasonic eluga ray max on dt. 16/05/2017. Imei no-[protected]. We face problem in mic so we send it to service center (Shanla telecom faridabad) work order no. Fdd/ps/17/00929 they said that they want one week to repair it but after 16 days they are not able to give it to me in ok condition they said that mobile is send to company and call to panasonic customer care. When we call to customer care they are not able to confirm a date for my phone dispatch date. Due to this i purchased a new phone. Now i want my phone...
Complaint comments  Read comments Complaint category Mobile Handsets

Panasonic — panasonic eluga note, mumbai vashi

 Bijapur Satish on Jan 26, 2018
Hi team,

I am from navi mumbai, vashi.
My name is satish.

I have visited your panasonic service center at vashi, navi mumbai for doa for faulty handset replacement but they didn't replace.

I would like to complain about the panasonic eluga note mobile which got defective and when i went to replace it no one was bothered and said that panasonic distributor don't have another piece to replace so keep the mobile and go.

2 weeks i haven't got the replacement from the service center / distributor.

Contact number of service...
Complaint comments  Read comments [1]Complaint category Telecommunications

Panasonic — panasonic eluga a3 mobile camera problems that can't connect to camera

 Vijay Kumar Kumavat on Jan 26, 2018
I bought panasonic eluga a3 mobile via flipkart yesterday, after that i started the camera function not open message is flashing can't connect to camera please make sure to close other app that may use camera or flashlight. So i rebooted yet same so called care they suggested me to do some process in but not improve so i want to return/replace it. Multi national company check products then marketing. I deeply uncomfortable about product.
Please resolve my issue as soon as possible so company image shall maintain...
Complaint comments  Read comments Complaint category Mobile Handsets

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