Panasonic India Customer Care
Panasonic India Pvt. Ltd.
Customer satisfaction rating: 3%
Submit a Complaint

Panasonic India Customer Care

Panasonic India Pvt. Ltd.

No 88, 6Th Floor, Consumer Sales Div, Spic Building Annexe, Mount Road, Guindy
Chennai District
Tamil Nadu
India - 600032

Customer Care Phone Numbers and Contacts


Customer satisfaction rating
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Panasonic India related photos (279)

Panasonic India Complaints & Reviews

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Panasonic — panasonic led

 Rahul125425 on Oct 5, 2017
Dear help line team,

I have bought a panasonic led tv from panasonic which is in under warranty period.
Few days back this screen got buzzled while running.

I have called customer care for this they sent one technical person, that guy was very much rude and very un-obedient he has started with me that i have broke this led tv.
Then i have asked him to leave my home and don’t come back again.

I am calling customer care since many days but the same person is replying after getting call from cc.

I want my tv to be repair...
Complaint comments  Read comments Complaint category TVs

Panasonic — panasonic eluga note - crack developing in front panel

 Kumaresh Babu on Oct 5, 2017
I bought a panasonic eluga note rs.8100/- from tata cliq on 10 aug 2017. Yesterday, i saw a crack near the charging point & now it is developing more. I contact service center in madurai, tn & they told to replace the total panel & display unit with the cost of rs. 7000. Why they are charging too much price? & it is available 600 rupees in market....
Complaint comments  Read comments Complaint category Mobile Handsets

Panasonic — mobile phone eluga a3 not playing video

 Davinder 934990127 on Oct 4, 2017
Purchased panasonic eluga a3 pro 32 gb s. No b074wxvqfj on 15 sept 17 through amazon. Facing problems in playing videos and when i switch off/on it works for some time and after some time the problem remains continue. Customer care services also contacted but all in vain. Kindly help me to resolve this problem.
M/no [protected]
Complaint comments  Read comments Complaint category Mobile Handsets

Panasonic — led tv not working after 15 months of purchase

 Brijeshr on Oct 1, 2017
I purchased a panasonic led tv 42" model th42c410d sl no. I6eds12137 from m/s great eastern appliances pvt ltd, tollygunge, kolkata paying rs. 47500.00 on 18.06.2016. Within15 months of purchase, the tv stopped working. There was no display at first, but the sound was there. Then that also stopped. We booked a complaint on 22.09.2017, reference no. R[protected]. The technician came and examined the tv and told that there's some problem with the motherboard and for changing it, he quoted an amount of rs. 4000.00 and we agreed to pay it. Then after three days, he visited again and this time he said...
Complaint comments  Read comments Complaint category TVs

Panasonic — complaint for mobile phone

 Bhat Iqbal on Sep 29, 2017
I purchased first time panasonic moible till date of[protected] but after completing 4 days mobile is showing weakness like problem in ear voice incoming and when i reached panasonic service centre your one of guy told me system is down he gived me tat. And ask me for after 24 hours when i reached again your againt can't give me due so still its too much time but my problem is same to same soo down your sheeters of your services and stop scaming peoples i dont want you any more......
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Panasonic — mobile model p85

 nimishgupta on Sep 29, 2017
I have purchased a mobile model no p85 from flipcart in august. There was a problem in on-off, and auto off so at servise center [a. K. Enterprises bahraich] i submitted handset alongwith bill of purchase on date-22/08/2017 but till date i have no any solution after 36days. It is not fair as a reputed company. I have many problems to communicate with my people. Please resolve my problem quick....
Complaint comments  Read comments [3]Complaint category Mobile Handsets

Panasonic — no action taken

 Junaid Parvez on Sep 28, 2017
Ac thik nahi kiya aur call meri close bhi krdi aap k service centre walo ne gas leakage ki problem hai ac main aur jet service krdi aur in logo se hi gas bhi leakage hui hai.

In ki galti hai main kyu charges du aur jet service k maine pay bhi kr deye.

Bs us din ac thik chala fir gas leakage ho gai.

Plez aapse request hai meri meri gas refill karede free of cost aur leakage ko dur karade.

Jb se leya hai pareshan kr rekha hai mujhe is ac ne



Complaint comments  Read comments Complaint category Appliances

Panasonic — plasma led 43'' panasonic

 Rrakesh kumar on Sep 28, 2017
Dear sir/madam,
With due respect i am not satisfied with your panasonic service centre situated at manoj complex pathankot they are harrasing me since two days and not attending my complain, my whole business depends on my both plasma led's
Due to your service centre i am booking my whole function to another parties so my kindly request to repair my plasma as soon as possible, if your company provides this kind of service then i recommend all my concern to not purchase panasonic products

Rakesh kumar
S/o sh tirlok nath
Contact no [protected],...
Complaint comments  Read comments Complaint category TVs

Panasonic — mobile repairing

 gurmeet monty on Sep 27, 2017
I have bought panasonic p66 mega mobile.. My phones display was not working properly so i gave it to panasonic service centre in ludhiana on 2nd of august.. My phone is under warranty.. Company said they will give me a new phone in replacement but i have not received it yet.. They are saying they don't have new p66 mega mobile... What the hell is this... Company is not having this model... They said they will give some other mobile in replacement but they are not solving my issue... Please help...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Panasonic — mobile phone dead - no response from service center

 Deepak sri paul on Sep 27, 2017
I brought my eluga max ray four months back and for last 2 months it is in service center. Even with continuous follow-up, no proper reply from service center & panasonic customer care. I'm afraid that i lost my mobile. Can i raise police complaint about this? Or any legal action or how to get my mobile back.

Job no: peu/ps/17/00120

Service center: pc support
Shop g 8 ashoka mall, bund garden road, pune - 411001, opposite sun n sand hotel...
Complaint comments  Read comments Complaint category Mobile Handsets

Panasonic — panasonic eluga note/ I lost my bill I want a new bill

 Shubham vaswani on Sep 25, 2017
Hello sir i purchased panasonic eluga note mobile 11 months ago from online from flip kart app i lost my bill anywhere so i want a duplicate bill of my model panasonic eluga note so please sir send me a duplicate copy on my email id
My order id od[protected]
Pls sir send me a bill because i want to repair my display....
Complaint comments  Read comments Complaint category Online Shopping

Panasonic — worst customer service... purchased new tv, want to replace it with sony bravia!

 Jake666 on Sep 25, 2017
Tv purchase location dehu road from sanjay enterprises.

Dear sir / madam,

We purchased a new tv on saturday. Ms ashwini had sent a person to install for wall mount. Mr ajinkya who came for wall mount on sunday evening found the old sony bravia tv mount already on the wall and had just put it on with no screws attached. The picture quality is worst.

Later as the shop was closed on monday we could just remove the tv from the mount as the screws were just hanging out. We took it to the shop on
Tuesday. Since it was a sony mount ajinkya was not able...
Complaint comments  Read comments Complaint category TVs

Panasonic — display broken

 dharshaw on Sep 22, 2017
Mara led tabel stand pa tha achanak chalta chalta chalta nicha girgaya uska bajay sa led ka display crack ho gaya mana today morning ma call center ma complent ragestier karwaya uska bad service center sa call aya unohhna pucha kya problem ha to mana bata diya ab service senter wala bolraha ha ki 12000 rs lagaga. Mar led within warnty ha only 2 mon...
Complaint comments  Read comments Complaint category Electronics & Appliances

Panasonic — poor quality product - frequently facing repair - high cost

 varna s prem on Sep 22, 2017
I would like to inform you that i am a panasonic customer. I have purchased a 42 " led tv - model th 42a410d[protected] from m/s qrs, kottayam, as per invoice no.[protected] for rs 48, 000/-) considering the reputation brand value of tv advertisement. The warranty period for the said tv was for one year. Initially the tv was functioning properly but after 2 years ie, in dec. 2016, the tv was not functioning properly and the matter is reported your office. I was asked to carry the tv to your kozhikode service centre, which is about 80 kms from my home. Neverthless i called a taxi and took my tv to...
Complaint comments  Read comments Complaint category TVs

Panasonic — mobile on Sep 22, 2017
Here is a complaint against your service i had my mobile deposit your device center at 13th september prblem sensor, charging issue, battery back up, network, reciever issue&sms typing issue they told me maximum time 10days but now my mobile does not received custmor care is not better answer give they had afraid me i was so tired. Name - rinku els form number rvsrn1709ttm00023, imei 1st :[protected] imei 2nd:[protected] the service of tara tele& mobile was very bad their address shopno 35, melaram schoolmarket near sachdeva hospital karnal, haryana...
Complaint comments  Read comments Complaint category Mobile Handsets

Panasonic — non trustable panasonic customer service centre

 kalyan.ray on Sep 21, 2017
My panasonic smart vierra 42 inch led tv has stopped working after voltage fluctuation. Panasonic technician visited my place and asked to repair a part on the mother board and is a very small issue.

After 2 days, service center informed me that my tv is ready and will be delivered next day between 3 to 3:30 pm. I have also confirmed the delivery on the very day again but the tv has not been delivered.

Next day i have got a call and ask my confirmation if they should order the part which was very surprising for me. Anyway, i confirmed over phone but again on the next...
Complaint comments  Read comments Complaint category TVs

Panasonic — dual digital camera hx dc1

 srinagesh pandiri on Sep 20, 2017
I have given my dual camera of panasonic make at your authorised service center at guwahati named as new digital world, rehabar, guwahati due to malfunctioning of lcd display on 17.07.2017 job no:18604.
The service center has not completed the repair and gives irresponsible answers and my camera is still with the cetnter.
Please look into the matter at the earliest.

P. Srinagesh
Oil india limited
Complaint comments  Read comments [1]Complaint category Digital Cameras

Panasonic — 40" led tv

 crossword on Sep 19, 2017
"service standards & product quality of world class panasonic"

New request no. R[protected] dt 15.09.2017

Earlier service request no. R[protected] dt 01.09.2017

Led smart tv model no te-40 es -500d

The above brand new tv stopped working within13 days of installation. The adapter was changed after a gap of 15 days on 14.09.2017 at 20.00 hrs & the tv again failed working at 22.00 hrs.

The service request is pending for 18 days. Today i. E 18.09.17, the technician is saying pcb is to be replaced. Before that on 15.09.17,...
Complaint comments  Read comments Complaint category TVs

Panasonic — panasonic mobile phone eluga ray

 Harsh P Singh on Sep 19, 2017
I purchased a panasonic eluga ray mobile phone on flipkart which was billed on 18th july 2017. On 5th september within less than 2 months of delivery the display stopped functioning. The mobile charges and switches on but does not go beyond the “android “ screen. I took the unit to the panasonic service centre in south kolkata on 9th september 2017 (Job nos 2106) where the technician tells me that there seems to be sulphur formation on the edge of the connector point which controls the display and this has probably happened due to moisture or water leakage. It will not be done under warranty...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Panasonic — I am complaining to a.c mechanic misbehave

 Umeshkumar144 on Sep 18, 2017
Dear sir,
I am umesh kumar my product detail is given below.

Panasonic ac split cuyc12rky3-1.

I have called a panasonic ac mechanic his name pervej, and mobile no. [protected]. My ac is out of warranty so he take 2200.00 to fix my ac. But ac is still not cooling. After that i called and told him my previous problem and then he abuse me & put down my phone.
Kindly cooperate us as soon as possible.
Thanking you.
Umesh kumar
Complaint comments  Read comments Complaint category Utility Services

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