Panasonic India Customer Care
Panasonic India Pvt. Ltd.
Customer satisfaction rating: 3%
Submit a Complaint
1490
COMPLAINTS

Panasonic India Customer Care

Panasonic India Pvt. Ltd.

TwitterFacebookYoutube
Address
No 88, 6Th Floor, Consumer Sales Div, Spic Building Annexe, Mount Road, Guindy
Chennai
Chennai District
Tamil Nadu
India - 600032

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
219
down
136

Customer satisfaction rating
3%
Complaints
1490
Pending
25
Resolved
29
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Panasonic India related photos (281)

Complaints with pictures are more trusted and informative    View all

Panasonic India Complaints & Reviews

Sort by:

Panasonic — air conditioner not working on generator

 Premanand Shenoy on Jan 24, 2018
We have a panasonic split air conditioner in our office. It does not work when we are on generator power. Other airconditioners of other brands do work without any complaint even on generator.

The panasonic service provider in our locality mangalore says that this is common problem with only panasonic air conditioners.

I refuse to believe that a reputed mnc like panasonic has a major flaw in the design, putting their whole name in trouble.

Can there be a solution? Where is the real fault,?...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Panasonic — cheating and pathetic service

 Pratik Jani on Jan 16, 2018
Don't ever buy panasonic.
I bought a new panasonic 42 inch tv from a authorized dealer of panasonic. My tv was dead within 2 months of buying.
It took me more than 100 calls and emails, 1 consumer court complaint to just get my tv replaced or repaired.
I got a replacement after 8 months. I had to stay without tv for 8 motnhs. No one is responsible in the company.

Now after 4 years the replaced tv is dead too. And to my surprise i had to again face the same issue.

They say that tv is not repairable. We do not have parts available with us. Buy...
Complaint comments  Read comments [2]Complaint category TVs

Panasonic — panasonic faulted mobiles in market

 hsahota3 on Jan 16, 2018
I buy new mobile panasonic eluga ray500 from panasonic shop..
I check earphone after 3 days buying date.. I faced da problem in earphone jack in mobile.. Plug out the earphone then premannetly going attched earphn. After plug out also..
I just purchase the phone before tje problem 3 days.. M very upset to buying panasonic product. I just want to try panasonic comapny but panasonic is not good compare to china companies like oppo vivo.

Panasonic faulted piece are sailing in marked..
Its tooo much fraud company......
Complaint comments  Read comments Complaint category Mobile Handsets

Panasonic — no service or response of rice cooker in warranty

 kummah on Jan 16, 2018
I purchased a panasonic rice cooker sr-fd181 on 8-oct-18 from amazon.in. It stopped working on 3-dec. After calling the customer service number multiple times, i finally received the number of the only “authorised service centre” in bangalore who does rice cookers and in warranty. Mind you, this place is about 90 minutes from my house.

I gave the cooker to sri lakshminarayana links on 7th dec and i was told on 9th that there is a fuse blown and it is take another 3 – 4 days to get the fuse. After multiple follow-ups over the next 2 weeks, the person gave me the number of suresh...
Complaint comments  Read comments Complaint category Appliances

Panasonic — washing machine-na-w80g2hrb/na-w80h2arb

 Karthic Ramachandran on Jan 15, 2018
Dear sir,

With reference to the above i have purchased the washing machine and panasonic is not able to rectify the electric shock in the machine and the same which is under warranty.

I request manufacturer to return the complete funds 13, 200 inrs.

Issue happened-1 st sept 2017.

Details

Model no:na-w80g2hrb/na-w80h2arb
Purchase date:6/march/2016.
Bill no:22721.
Warranty-2 years from the bill date.
Dealer:chawla electronics, sco 49-huda market, sec-29, faridabad, haryana.

Attached...
Complaint comments  Read comments Complaint category Electronics & Appliances

Panasonic — services not good enough

 Hevince on Jan 15, 2018
We had purchased a washing machine. The machine had some problems. We called the people from panasonic. They came a tried to fix the machine problem. They told that only a small problem is there and will be able to fix it. Now they tells that the machine has a lot of problems and asked us to pay a lot of money.
This is our complain. That the service provided is not good so please take the initiative to provide a better service.
Vincent jacob...
Complaint comments  Read comments Complaint category Electronics & Appliances

Panasonic — misguidance by panasonic technician for ac repairs and service

 Thomas Zacharia on Jan 8, 2018
On 1st jan 2018, pansaonic tecnician attended to my fault air conditioning unit and advised that the compressor is damaged and it has to be replaced. Approximate cost for replacing the damaged compressor was estimated to be 16500 plus the fitting charges. I got the air condition inspected by a third party technician and the fault was with the capacitor. Renewed the capacitor and ac started working normally. Cost for renewal of capacitor was only 1300 rupees including the service and labor charge. If i had to replace the compressor on words of panasonic approved technician i would have to pay around...
Complaint comments  Read comments [1]Complaint category Appliances

Panasonic — service centre and battery of t40 mobile

 Pankaj2712 on Jan 6, 2018
Dear sir
I am having panasonic t40 mobile whose battery i purchased from panasonic service centre (Chandratri enterprises, kankali hospital commercial complex raipur c. G.) on 30th september 2017. The concerned service person mr. Rohit gave me an unpacked battery. I asked him whether it new or not? He told it is new. I took the battery and get sim tray repaired, as that was not reading one sim. After reaching home i observed that the was draining very fast. I informed him over phone. He told to bring it he will check. As i live in raigarh c. G., i told i will when i will come to raipur. Then...
Complaint comments  Read comments Complaint category Mobile Handsets

Panasonic — faulty products, poor gps tracker, poor battery

 Prateek Ks on Jan 5, 2018
Dear,
Please note i have purchased panasonic eluga note previous year, but from very starting it causes various problem - 1.) unable to connect pc or laptop through data cable, and with same data cable i'm easily able to connect other brand mobile phone easily. 2.) service center is very limited and poorly managing. 3.) with this mobile i'm totally shocked when there's need of gps tracker to track my location and unable to use it during driving as it shows other location even sometimes showing 500 kms away than of my original location!!! It causes various times misleading and wrong location...
Complaint comments  Read comments Complaint category Products & Services

Panasonic — technician visited did not, repair charged 1200+ tax to look at tv

 Jaganath Rath on Jan 5, 2018
We have a panasonic viera dt50 tv which was not turning on, panasonic technician visited and he was not even able to take off the tv from the wall mount. Called me at office and said it is blinking 10 times, we don't have parts.
Even without opening or doing any tests. He asked for the invoice which we had, then said that there are no parts of this model available so please take a depreciated value from company any buy another panasonic tv.

Charged 1200 + tax which is unfair....
Complaint comments  Read comments Complaint category TVs

Panasonic — refrigerator 300 liters inverter mode

 Priyanka Kedia on Jan 2, 2018
To ur kind information i m resident of kolkata rajarhaat horribly surprised to see this kind of customer service from your end... My refrigerator is not working for a month earlier they came n serviced once from ur end they told pcb of the refrigerator is not working... Left... We had asked them to replace still no reply.. We are ready for the payment for the new.. But ur service person are not paying any heed or replying......
Complaint comments  Read comments Complaint category Refrigerators

Panasonic — didn't get my phone battery & customer care is not refunding my money back

 Soumik Ghanty on Dec 30, 2017
I visited a customer care in durgapur because my phone was not working. They told me that the battery is defected, so i ordered a battery from that place and they took rs400 as advance. And told me to come after 1 week. Its been 1 month but i didn't get my battery, so i asked them to return my money back they refused to return. I am stucked very badly i can't buy battery from any other place.
Please help me sir asap.
Thank you...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Panasonic — refund of defective mobile handset

 MahS on Dec 30, 2017
I purchased panasonic p31 on amazon, the handset was slow initially & used to hang now device stopped working & is in warranty period. I contacted amazon & as per their seller's policy amazon recommended me to contact manufacturer (Panasonic).

I took the device to panasonic service center 3 times. The device was deposited for months at the service center. Till now i have submitted the mobile device 3 times to panasonic service center but problem still persists & no solution provided. Panasonic technicians is unable to fix the problem.

To make it worse the technician...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Panasonic — mobile replace or refund

 Vishal953294 on Dec 29, 2017
Panasonic mobile worst service

Dear sir/madam,
I have purchased a panasonic p66 phone from shopeclues online, on dated 10/05/2017 with invoice no. Elil/sc/2356/16-17 and within 2 month i have face a issue of no network coverage some network issue some time networks come sometimes not comes. And problem no.2 is photo automatic deleted and automatic come but there is no any physical damage on touch back etc no any scratch on mobile. Sir i have submitted mobile in service centre total five times but problem is not solved. So please replace this mobile or refund my total money....
Complaint comments  Read comments Complaint category Mobile Handsets

Panasonic — panasonic led tv

 Ekango on Dec 27, 2017
We bought led 32 inch tv on 1.1.2015. After 1year sound come picture not come your service center susmeee electronics in kumbakonam, tamilnadu solve the problem at the cost of rs.3500.6month back same problem come. They rectify the problem. 3 days back again picture not come. Still they didn, t come within 2years we get frequently problem in t v. K kindly give permanent solution. They ignore our complaint...
Complaint comments  Read comments [2]Complaint category TVs

Panasonic — battery

 Raviji kumar on Dec 22, 2017
Dear sir mere eluga i2 ki battery 2 month pahle damage ho gayi thi jo garranty main thi jise abhi take badla nahi gaya hai main jab bhi service center jata houn to bar bar ek hafte bad aane ko kah diya jata hai. Jis se main bahut paresaan ho gaya houn. Kabhi kahate hai ki abhi battery nahi aayi hai kabhi kahate hai ki 8din baad aana. Mujhe koi santosh jank jabab nahi mila hai. Please help me...
Complaint comments  Read comments Complaint category Mobile Handsets

Panasonic — panasonic eluga a2 mobile phone not working properly and shopkeeper, service center and mobile company no one can help me

 Rajendra8193 on Dec 17, 2017
मै रामकृष्ण सोनेवाने न [protected] मैने 3 हप्ते पहले panasonic eluga a2 सिटी कलेक्शन, महाजन माकेर्ट नागपुर लिया। लेने के बाद से ही phone मे internet नही चल रहा था। customer care से बताया गया की service centre मे जाए। वहा software डाल कर दे दिया गया।अब internet चल रहा है परन्तु incoming call और outgoing call बन्द...
Complaint comments  Read comments Complaint category Mobile Handsets

Panasonic — panasonic eluga a2 mobile phone not working properly and shopkeeper, service center and mobile company no one can help me

 Rajendra2074 on Dec 16, 2017
मैं रामकृष्ण सोनेवाने मो न [protected] है।मैने तीन हफ्ते पहले सिटी कलेक्शन, नागपुर (महाराष्ट्र) से Panasonic eluga A2 खरीदा।परन्तु लेने के बाद से ही उस phone मे internet नही चल रहा था।customer care से बात किया तो उसने service center भेज दिया। उन्होंने software डाल कर दिया।अब internet चल रहा...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Panasonic — phone was not working

 Añgêl Shãtãkshï on Dec 10, 2017
Dear sir,
I am requesting to you that my phone was not work before one year my phone model is "panasoni eluga l2" its not charging the battery and always shutting down. If the screen on it seems open then the seen and stopping the aid of eluga l2.
I am in very fedup please i need help. I want to replace my cellphone otherwise repair my phone please....
Complaint comments  Read comments [1]Complaint category Desktop Computers

Panasonic — panasonic semi automatic washing machine not working properly

 senthilprabhu2103 on Dec 9, 2017
Model no: na-w65br
Date of purchase: 04/09/2016 (Under warranty)

Complaint no: r[protected]

Dated on 6th december and still there is no sign of resolving the issue.

My panasonic washing machine suddenly stopped working and not draining the water. I called the panasonic service helpline"r[protected]" and they sent an engineer. He inspected the washing machine and just cleaned the drain pipe and fixed back (Above was happened one month before) he didn't even clean the parts of machine instead made us to clean.

Again we have started...
Complaint comments  Read comments [2]Complaint category Washing Machines

Recently Discussed

(1 minutes ago)
Zoom Car
money has been deducted from my credit/debit card but I didn't get any confirmation message / mail. has my reservation been made?
(1 minutes ago)
Advansys India
non payment of nss account
(2 minutes ago)
Zoom Car
unable to end my trip in mumbai iit
(2 minutes ago)
Zoom Car
pedl unable to end trip and got outstanding amount
(3 minutes ago)
Zoom Car
unable to end the trip zoom car

Featured Complaints