Panasonic India Customer Care
Panasonic India Pvt. Ltd.
Customer satisfaction rating: 3%
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Panasonic India Customer Care

Panasonic India Pvt. Ltd.

No 88, 6Th Floor, Consumer Sales Div, Spic Building Annexe, Mount Road, Guindy
Chennai District
Tamil Nadu
India - 600032

Customer Care Phone Numbers and Contacts


Customer satisfaction rating
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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Panasonic India Complaints & Reviews

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Panasonic — dead sanyo tv xt-43s8100fs (sr. no. 176st0es00619)

 Bharat M. Shah on Aug 15, 2017
I have been emailing to/calling Sanyo my COMPLAINT about my dead Sanyo TV (installed on 26/7/17 and dead since 9/8/17 as checked by Sanyo technician; see the attachment, job sheet given to me on 12/8/17 though TV is dead since 9/8/17) but it seems to be falling on some deaf ears and at my age 77 years, I am being troubled/harassed by both Amazon and Sanyo beyond limits.

I once again insist that Sanyo to replace my dead TV with a new properly checked/quality controlled and working Sanyo TV of the same model. Sanyo has launched this TV very recently in India, as per their...
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

Panasonic — faulty mobile phone sold by panasonic india through flipkart - asc not able to fix it

 Khalid Anwer on Aug 14, 2017
Please check this issue as I bought a Eluga Max Ray in the month of june 2017 but this phone stopped working after 1 week, I approached a service center situated in my native place (CIPL Technologies, Rajkumarganj, Darbhanga) and they kept this phone for around a month but still issue not fixed.i have sent many mails to customer service people but they are not responding at all. When I call customer care then they disconnect my call.Have I committed any mistake by buying your product. I paid 11, 500 rs for this junk piece and did not use this even for 1 week.

Please find attached...
Complaint comments  Read comments [3]Complaint category Mobile Handsets

Panasonic — worse after sale service

 Priyanka Garodia on Aug 14, 2017
I have complain that my washing machine is not working properly. There is a leakage. Technician is calling everyday that he is coming today but did not turn up.

It has been 1 week but my problem is not solved. It is the way you guys provide services.

Guys request you all to look at the service department they are not doing they are work problem and solve my problem as soon as possible.

I am facing lot of difficulty...
Complaint comments  Read comments Complaint category Washing Machines

Panasonic — I am complaining about your worst service center in varanasi for mobile

 akash drolia on Aug 12, 2017
When i submitted my mobile on 17/07/2016 at your varanasi service center which is located at bc tower at sigra they submitted my mobile and say that they will call me after mobile serviced but after about 15 days they make not a call to me they only send me message that your mobile has been serviced when i reached the center next morning they told me that your mobile has been again got damaged by their worker and then said me that to come again next 10 to 15 days to collect mobile, after 10 days when i reached to get knowledge of my mobile they told me that your mobile is unwarranted...
Complaint comments  Read comments Complaint category Mobile Handsets

Panasonic — panasonic mobile eluga a2 failed model

 nbkzsed on Aug 11, 2017
I purchased panasonic eluga a2 mobile by spending rs.8900. I gifted this phone to my pensioner father aged 66. Mobile turnoff automatically, on second day of purchase. I submitted to service center more than 5 times until now, the problem didn't fixed.

What shall i do to now? I am totally fed up of panasonic and it's service center.

Below service center is worst where i gave my mobile phone for serving.

Sri vinayaka electronics
Db manohar complex,
Next to sbi,
Chiragali lane,
Near medwin hospital.
Complaint comments  Read comments Complaint category Mobile Handsets

Panasonic — uncertified play store eluga ray max

 Anil P Jose on Aug 10, 2017
Panasonic Ray Max bought on[protected]
1. Having Uncertified PlayStore. Mobile given to service center for same issue, got corrected temporarily, but now again showing uncertified (after regular update i guss).
2. Not showing HD symbol, when insert Jio sim in slot 1, hence jio sim not working in Sim slot 1 with out an jio app.
3. Already mailed the customer care email, but they ignoring me i guss...
Complaint comments  Read comments Complaint category Mobile Handsets

Panasonic — panasonic led

 rsnegi2000 on Aug 9, 2017
I have procured panasonic led th42a410d from vijay sales, noida on 18.10.2014 under 1+2 year additional warranty. I have made complaint on toll free no. For the "sound gone problem" pertaining to above led and the complaint is registered under reference no. R[protected] on 03.07.2017. The complaint has forwarded to fairdeal services, c-212 sec-10 noida-201301 uttar pradesh. After rigorous followup with fairdeal, engineer came and seen led and created job sheet and also informed that the mother board is damaged and needs to be replaced. Subsequent to inspection it has also observed that a line also...
Complaint comments  Read comments Complaint category TVs

Panasonic — panasonic ac

 Beenu Pragz on Aug 8, 2017
Hi team,
My name is beena das and i've bought this panasonic ac on 29th march. Since then i've at least complained 4 times and last week on tuesday which is 1st august a technician visited my place and after checking he said the gas has leaked out of the ac which was due to not installing it properly by their technicians. They filled the gas and it was working good for exact a week and today again am facing this issue of ac not cooling, not even a single room. Last time i forwarded the complain to the ceo manish sharma now this time i've no idea where to complain. This product is of 40 thousands...
Complaint comments  Read comments Complaint category Electronics & Appliances

Panasonic — panasonic eluga arc mobile

 Royal Dhuvad on Aug 8, 2017
This is worst service i have experienced so far.
I submitted my dead phone under warranty in ghaziabad based service center before two months and still they are not responding
Their customer support team is not having proper answer. I am not getting even reply from email address where i wrote so many emails

Now my phone is not with me and these thief stole my handset. Can anybody please support.
Name : royal dhuvad
Mobile number : [protected]
Panasonic mobile : eluga arc
Imei : [protected]
Job record number : zbd/ps/17/00105
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Panasonic — plasma tv th-p42a20d - unreasonable repairing cost and service charges

 Gargup on Aug 6, 2017
My panasonic plasma tv stop working with error of four blink of red light. I registered the complain and got a call from technician. Better you brought your tv at service center other wise for visit you have to pay 1500/- including tax. Before that i explained complete detail and error code. One day i take my tv and reach service center. The person told me we will open it and check it and tell you the estimate cost. Next day call come and the estimate was 18000/- plus tax. I conveyed that 18000/- is too much for repairing and i cannot afford that much. Next day i reach service center and told them...
Complaint comments  Read comments [2]Complaint category TVs

Panasonic — mobile warranty issue

 Ashraf aa on Aug 5, 2017
We have facing mobile heating problem when we have w care mobile sarvice center dadar east he is say your mother bord is deadh and compani not givine mother bord warrenty so you wiil pay charge then your work will be done

But i asked why not warrenty then we purchage mobile seller take your 1 year warrenty

Thanks & regards

Ashraf ali mumbai...
Complaint comments  Read comments [3]Complaint category Mobile Handsets

Panasonic — led 49 4k 630d

 Ammusundar on Aug 4, 2017
1) led tv 49 4k 630 d was purchased from modi's branded panasonic shop, tiruchy on 10/06/2017.
2) installed on 13/06/2017 and defective on 25/06/2017.
3) instead of repeated compliants to the dealer, the compliant was registered on 27/06/2017.
4) service mechanic checked and found the the entire panel to be replaced and sent the report.
5) based on my repeated request and dealer's request company accepted for change of another new t. V on the same brand without cost and approved the same.
6) due to implementation of gst the bill was not ready up to 10/07/2017.
Complaint comments  Read comments Complaint category TVs

Panasonic — replacement of eluga

 Ashyashwin on Aug 2, 2017
My mother had purchased a panasonic handset eluga a2 model after 5 months the handset developed some problems. When it was taken to a service center it was communicated that the handset has problems in the mother board and cannot be repaired. However the same can be exchanged for a new handset. It was suggested from the service center that the handset will have to be replaced from the place it was purchased. However it is not possible for my mother to travel all the way to delhi to replace the handset from the same place it was purchased. We do not even know whether the shop is still functional...
Complaint comments  Read comments [2]Complaint category Mobile Handsets

Panasonic — failure of mobile panasonic eluga a2, i. m. e. i. no. :351598082660117

 siyaram sah on Jul 31, 2017
I siyaram sah, purchased above mentioned mobile on 22/01/2017 from rohini communication, colaba mumbai-400005. Tel.22041721.
The mobile started malfunctioning on 30/07/17 & same i deposited for repair to rohini communication on 31/01/17. I received a call from service center that the battery of the mobile has failed and you have to pay rs1250 for replacement and repair.
Now how come a customer can pay rs 1250 for battery after 6 months. I purchased this mobile thinking that panasonic is a big brand in market and it is safe to buy costly product from such brand, however...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Panasonic — second time panel issue

 Shramik Lingayat on Jul 30, 2017
Panasonic is the worst company, they are selling inferiors products now. I was their regular customer, bought 32" led. My tv got white screen just after 7 months of purchase. And their customer care service is the worst and egoistic they are not giving proper reply and your manager not solve my issues.. It's 2 nd time panel problem from your end... Please request you all do not buy any panasonic led...
Complaint comments  Read comments [1]Complaint category TVs

Panasonic — panasonic eluga ray smartphone on Jul 30, 2017
I bought panasonic eluga ray smartphone on 27 june 17 and unfortunately it got wet in rain on 12 july 17 in my pocket. I submitted it to panasonic service center "shankla telecome, shop no 53, faridabad, haryana" job no. Fdd/ps/17/00253 sane day. They are saying that the repair cost would be more than mobile cost and it's warranty is lapsed. How come this possible when charger is all ok, ear phone is also ok and there no physical damage to mobile? We didn't touch any thing as the mobile was in warranty. Please help me to resolve this issue, they are not giving the appropriate solutions, my mobile...
Complaint comments  Read comments Complaint category Mobile Handsets

Panasonic — washing machine

 Swamy Tekumalla on Jul 29, 2017
Following problems are being faced with panasonic washing machine:
1. Presently the spinner is not working.
2. The plastic cap on the top of spinner broke long back, but not replaced by panasonic.
3. The spinner driving power seems too low because the spinner stops even if loaded about 60% of the spinner volume.
4. The amount of cloths washed in wash tub in one go, needs to be spinned in two batches in the spinner due to the load limitation of spinner.

Desirable resolution: please attend. One cap on top of spinner needs to be replaced because the original...
Complaint comments  Read comments Complaint category Washing Machines

Panasonic — r200717127901 - panasonic washing machine rusted body in less than 3 years

 nvevgvitup on Jul 28, 2017
I am very disappointed with the issue that i am facing with the panasonic fully automated front loaded washing machine.

I had bought the washing machine about 3 years back and within 3 years the washing machine body is all rusted and broken. On approaching the panasonic services i received a quote of rs 12, 588/- for fixing the issue. Which is half the purchase price i paid about 3 years back assuming that i will have a well engineered product from panasonic.

On escalation in northern region (V[protected] i get the same response.

I was expecting around...
Complaint comments  Read comments [2]Complaint category Washing Machines

Panasonic — mk gw200 super wet grinder

 Omnibus on Jul 27, 2017
I purchased a wet grinder from nitya steel, iit market, powai, mumbai on18 march 2016. Although the product is warranted for 24 months, despite repeatedly lodging complaint withnitya steel, and panasonic consumer division for the past 3 weeks, no technician has come to redress my complaint. Iam appalled the insensitivity of the company towards its consumers....
Complaint comments  Read comments Complaint category Electronics & Appliances

Panasonic — worst service ever I had

 Sadhu nirav Ashokbhai on Jul 27, 2017

Really today i feel that panasonic is worst service provider we met. Its my big mistake in life that i purchased 2 panasonic 32 lcd. After 2 months my tv not starting at all and we register complaint and no one responding. Today more than 40 days completed to my complain and still my complain is in process and tv is not working. Daily i am wasting my time and money to call customer care.

My complaint no is : r[protected]

Waiting for your positive feedback....
Complaint comments  Read comments Complaint category TVs

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