Panasonic India Customer Care
Panasonic India Pvt. Ltd.
Customer satisfaction rating: 3%
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Panasonic India Customer Care

Panasonic India Pvt. Ltd.

No 88, 6Th Floor, Consumer Sales Div, Spic Building Annexe, Mount Road, Guindy
Chennai District
Tamil Nadu
India - 600032

Customer Care Phone Numbers and Contacts


Customer satisfaction rating
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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Panasonic India Complaints & Reviews

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Panasonic — 4o inch led tv

 Chandan97856 on Sep 15, 2017
I purchased panasonic 40"inch led tv on 15.08.2017 through bajaj finance.
But this led not working from 14.09.2017 due to screen/pannel problem.
Before 14.09.2017 i saw a red line in blank led screen for few second.
But from 14.09.2017 hole screen is still hole blue and red line.
I was lodge a complaint in customer care [protected].
Then a technician had visit my home and check led.
He hammering in led screen from his hand.
And then he told me please press this point. Then he catch a pic of my led. Tv
And he gone.
After few minutes...
Complaint comments  Read comments [2]Complaint category TVs

Panasonic — defective landline phone

 নীল রতন চক্রবর্ত্তী on Sep 15, 2017
With respect, i am infroming you that very recently (Month of july) i purchased one set of panasonic landline phone model no : kx-ts400sx (Black coloured) and serial no : 1d51b0432093 (Mfg month and year may 2017) through online from Now that phone is not working as its dialtone remain constant. For which call can not be possible. Please help

Thanking you yours
Subrata chakraborty
Complaint comments  Read comments Complaint category Electronics & Appliances

Panasonic — cell phone

 Love Saini on Sep 14, 2017
It's been only half a month i brought a mobile phone (Panasonic eluga) from flipkart. From day one whenever i put my phone on charging it gets hot. I don't use my phone while charging. I know the basic hygienes of using mobile phones.
Within 10 to 15 minutes it's battery get warm like hell. I feel like not using it.
I am sure that this phone battery is not good and can cause some serious damages.
Please reply asap....
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Panasonic — complaining about mobile phone

 Lavanya23 on Sep 14, 2017
I bought a panasonic mobile phone (Panasonic p55 novo 3gb (Champagne gold) 4g volte) in february, 2017 for inr 8, 514. Since the time, it has been purchased, it always has charging problems. The battery life is terrible. Full charging lasts only for 3 hours. And now, it is not getting charged at all.
- this phone has a very poor touch and the biggest pain area is charging, it's charger has stopped working in just 6 months and phone itself dies down in 2-3 hours....
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Panasonic — phone replacement

 Harikrishnavelu S on Sep 14, 2017
I went to panasonic service center on july 22, 2017. They provide me doa bag for replacement on aug 18, 2017. I asked panasonic customer care they direct me to ebay. Then i asked ebay, they direct me to ebay seller where i bought. But seller closed his shop permanently, so he directs me to panasonic customer care. Customer care doesnt properly respond me. After a long struggle. Customer care provide me reqest number for mobile replacement. They promised me to solve the issue in 5 days. After 5days i called customer care his number is +91 [protected]. He said, mobile is not in stock. It wll come from...
Complaint comments  Read comments [2]Complaint category Mobile Handsets

Panasonic — gift

 Devi Prasad Dhangar on Sep 12, 2017
Dear sir,

I have purchase a panasonic led 32" date 24.06.17. The distributor say that gift is confirm rs. 2, 000/-. But till date i have not receive the gift. I have many times went the panasonic distributor m/s liberty marketing, ashok nagar, main road, udaipur (Rajasthan) 313001. The distributor say that he told the company & company in gift is end. Gift is new ready some time & gift is dispatch but not receive....
Complaint comments  Read comments Complaint category TVs

Panasonic — mobile defect

 Priyam Kundu on Sep 12, 2017
Dear sir, sir, i have bought panasonic eluga i2 activ just 30 days ago. I've faced some problems, like, sometimes mobile automatically switch off after 50% charge, display gets blank for sometime after reboot, the service center could not fix this problem even they are asking me to deposit my mobile for 10 days, what i have done previously but no solution figured out & the retailer store ('tapati', serampore, maniktala, hooghly, wb) has rejected to help me, behaved very rude. What should i do now...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Panasonic — eluga a2 handset

 pradeep kumar sharma290 on Sep 11, 2017
Mera name pradeep hai
My mobile panasonic eluga a2 12 august 2017
Ko sumbit kiya tha but mere phone me problam ye tha ki mobile ko charge
Me 12 hours lagane ke baad full charge hota tha bas itana sa problam tha but one month baad bhi service center wale batate hai ki abhi pending me hai? Aur service center wale ne ek slip diya hai jo aap logo share kar raha hoon please solve my problam...
Complaint comments  Read comments Complaint category Appliances

Panasonic — panasonic eluga arc 2

 zuny on Sep 11, 2017
Poor battery, severely its shut down, heating problem, it take time to recharge with charger around 4 to 5 hrs to full charging...

It only 5 months passes all these problems are occurring from 2 months only..
When i had shown this to service senter mall road they are saying you have to pay for service... No warranty for all this issues..

You people making fool to the customer, at the time of purchase you buter a lot and and sell your product, but no product feed back,
Why the hell you are giving a warranty, and for what purpose the warranty is......
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Panasonic — 42cs510d led television

 satya srikanth pattamatta on Sep 10, 2017
What a pathetic service of panasonic.. No solution and no response since 40 days... Having a 42` led tv and still in warranty.. Called customer care for ~25 times, service centers for 10 times, spoken with different people... Written mails to service head and helpline 2 times still no reply... Got a final offer from service or area head one week back (After 30days of cmplaining) that i have to pay, for the company quality issue and not having the spare part i have to pay???... And again he also not responded after that call... Any one remaining with whom i can speak to... Never never never will...
Complaint comments  Read comments [1]Complaint category TVs

Panasonic — side by side refrigerator

 mobile gamer on Sep 8, 2017
I have taken refrigerator now after 2 years it was not working first it was not getting cool and I have complained it in your service centre.but after 2 days he came and then he told me.sensor problem is there and he will bring it now it is one month and there is no response and now my fridge is become very noisy and ice was forming in refrigerator and it is not defrosting repeatedly calling to your customers care centre there are not sending any technician .I am fed up with this I am from Bangalore please look into this matter....
Complaint comments  Read comments [2]Complaint category Refrigerators

Panasonic — led tv and smart tv complaint

 bunty bun on Sep 6, 2017

I have purchased 2 led tv in last 3 yrs from arcee electronics panvel, navi mumbai maharastra. My name kul bhushan 

Mob no [protected]& [protected]

Address 403 tapi, tapi narmada chs ltd, moraj riverside park, takka, old panvel.

Purchased on 23.11.2014 from arcee electronics panvel.

1. 32 inch led 32a300 

You check your database the tv was replaved within one yr due to fault. And now its again not working.

2. 43 inch led tv purchased in 2016 u can check in your data base. But as the warranty...
Complaint comments  Read comments Complaint category TVs

Panasonic — mobile set complaint on Sep 6, 2017
I have purchased a mobile panasonic eluga i 2 from sagar m. october 2017
But its battery not working since 2 months and i have complained to retailer but he sayas to go servive center but from 2 months there is no any service center in sagar m. P. So i m suffering as a customer hear & there my mobile is not
Working. What i can do now??? Retailers name is vishal mobile civil lines sagar m. P.
So please solve the problem of ur customer as early as possible.
Shruti shrivastava d/o shri b. K. Shrivastava indra colony 06 civil lines sagar m. P. Mobile no. [protected]...
Complaint comments  Read comments Complaint category Mobile Handsets

Panasonic — product

 Ramaraman on Sep 5, 2017
Hii panasonic,

I have purchased a led tv worths rs.30, 000 in the month of october 2017 from gupta distributor, bhubaneswar. But few months after purchase the tv has display issue and it was sort out the. But after few days again same issue appear and sort out by ur techinician after several attempt. But last 3 days again same issue appears. My concern is if 3 times same issue has appeared with in a year. Then what happened next? So i want a full exchange of my my led tv. Kindly do the needful...
Complaint comments  Read comments Complaint category TVs

Panasonic — panasonic ac

 Raunak Maheshwari on Sep 5, 2017
I bought a panasonic ac on 24/03/17. Faced problem on 15/04/17.
Registered the complaint. Since then every now n then someone new come n state a new issue to be resolved in a new way.
Note - ac is still not cooling, for which i have complained for about 8-10 times to panasonic.

Now the company claim a default in installation which need to be repaired, and for which it is charging me.
Installation done by panasonic, product of panasonic, people of panasonic. Why should i pay charges, specially when in warranty.
My reference number r[protected] and 8 more...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Panasonic — washing machine pcb problem

 yagneshmase on Sep 4, 2017
I had purchase panasonic w/m from vijay sales - maninagar on dated 15-5-17. Still washing machine is in warranty period. I have already book the complaint to panasonic service center & our complain no. Is r[protected]. But they want charge about pawor control board problem. So please help above matter & solve the complaint.

Thanking you.
Yagnesh mase...
Complaint comments  Read comments Complaint category Washing Machines

Panasonic — problem in ac on Sep 4, 2017
My ac is not working and i logged 1st complaint 31st august'2017 and today is 4th sept'2017 and still i have not received any support from the company.

On 31st when i logged my complaint they customer care executive said that they will sms the complaint number along with other details and yet i have not received the complaint no.

Since 31st august i am repeatedly calling the customer care centre i yet after 5 days no one has attended my complaint.

I escalated the matter to seniors on 2nd sept'2013 morning and he assured me that my problem will be attended...
Complaint comments  Read comments Complaint category Utility Services

Panasonic — re installation of led tv purchased recently

 dipakchandra.mehta on Sep 4, 2017
I have purchased new led tv through m/s vijay sales, hub mall, goregaon (East) in the month of june 17. Technician from panasonic has installed led tv on my old stand of lg company instead of fixing new stand of panasonic & convince my family in my absence that there should not be any problem. Led tv is properly installed & looks very odd in drawing room. Request to re install the same using stand supplied by panasonic along with led tv...
Complaint comments  Read comments Complaint category TVs

Panasonic — panasonic eluga a2 and p77 on Sep 2, 2017
I have purchased two panasonic mobiles i. E eluga a2 and p77 in dec-2016. Now in eluga a2 the phone battery is not giving any backup. I have to connect with power bank every time. This is really a bad experience with the phone. Also the same complain with p77, the backup of the battery after full charge is only 4-5 hours even if we are not using it....
Complaint comments  Read comments [1]Complaint category Banks

Panasonic — mobile eluga a2

 Yadav Dpak on Sep 1, 2017
Poor battery fails within seven months, poor service bat no available at service centre.
Service centre person deposit the battery amount and phone on 29.08.17.
Till now bat not available and no info when it came from company.
Worst customer care in india
- after complaining 2 time to service head also no feedback.
Panasonic is still living in 20th centuary, don't understand how a person live without mobile
I had purchased a panasonic eluga a2 phone, in 21.01.17, and found some auto phone off issue severely, today i bought the phone to rv solutions service...
Complaint comments  Read comments Complaint category Electronics & Appliances

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