Panasonic India Customer Care
Panasonic India Pvt. Ltd.
Customer satisfaction rating: 3%
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1512
COMPLAINTS

Panasonic India Customer Care

Panasonic India Pvt. Ltd.

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Address
No 88, 6Th Floor, Consumer Sales Div, Spic Building Annexe, Mount Road, Guindy
Chennai
Chennai District
Tamil Nadu
India - 600032

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
209
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132

Customer satisfaction rating
3%
Complaints
1512
Pending
41
Resolved
27
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Panasonic India related photos (279)

Panasonic India Complaints & Reviews

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Panasonic — mobile service center

 caaakash2010 on Nov 19, 2017
I have a eluga ray x, but my bad lucky, mobile screen or back camera damage. I search mobile service center in shakarpur. This service center saying 7000 rs. For repairing. I can't under stand this logic new phone price is 9000 and repairing charges 7000. Plz help me otherwise i suggest to all never purchase panasonic.

This is my contact no. [protected]...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Panasonic — led tv manufacturer defect / transit defect

 chandanLOV on Nov 18, 2017
Dear panasonic team,

I am sharing my grievance that i have bought panasonic led tv from sadana store on 13th october and and found that there was spot in the display of the tv which i have informed to store sales person and he said that it will be replaced after diwali as it was season time and i| agreed on the same and then after all the season were over i again called the sales person of sadana and reminded him about the tv replacement then he got the service call registered for me and then the company service executive along with sales person visited my house and he said the display...
Complaint comments  Read comments Complaint category Electronics & Appliances

Panasonic — mobile battery not getting charged & speaker not effective while is on during call

 anand1494 on Nov 16, 2017
I had purchased panasonic eluga ray max gold mobile from flipcart platform, from day one its speaker was not effective while keeping it on during call. Latter after 2 to 3 days, battery was not getting charged even though tried with other charger too. I had submitted the mobile to service centre and they asked for 15 - 20 days to resolve the matter. Now after 1 month i had not received the mobile, i had called many times the customer care, but of no use at the same times tried to call many executives but no one is picking the calls, all numbers provided are use less. I am feeling cheated. I think...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Panasonic — panasonic viera led tv

 manoharan paramasivam on Nov 12, 2017
I purchased the led tv on 24.07.2015 which is having full option. My warranty expired on 23.07.2017 after that 06.11.2017 my TV picture was not coming only sound was working when I formed panasonic customer care they have sent one technician and he has verified and told panel has gone which costs rupees 16640 almost half of tv price. Tv cost is ruppees 32000. How the panel has gone I don't because I put v guard stabilizer for my TV. Panasonic customer care is not giving proper explanation for that. Don't buy Panasonic brand tvs....
Complaint comments  Read comments Complaint category TVs

Panasonic — delivered broken 43 inch panasonic sinobi pro led tv

 sarwar azam on Nov 12, 2017
Dear sir,

We on behalf of m/s. Red rose shopping centre pvt. Ltd. Purchases 1 no. 43 inch led tv & 1no. 49 inch led tv from khosla electronics pvt. Ltd. Behala on 29.05.2017.
While installing 43 inch led tv your technician opened the seal packing and found panel of tv is broken, immediately we called to khosla electronics pvt. Ltd.
About this matter and they said to exchange the same. Thereafter we visited several times and called to behala khosla electronics pvt. Ltd. And they always give some excuses.
Therefore, sir what will we do now as we are tired of visiting...
Complaint comments  Read comments [1]Complaint category TVs

Panasonic — led not working properly from day 1

 puneet.decent_nov on Nov 11, 2017
Respected sir/ madam

I bought a led before 4 months, i had a problem in that led after installation from day 1. It is not getting switch on on inverter-battery. After complaint to service center they change the board part of that led. After that i had another problem in few days. The led get switch off and switch on automatically. I complaint again to service center they replace full panel of the led. Now i have that same issue that i had before the led is not getting switch on on inverter-battery..

Please help us

Thank you
Puneet wadhwa
Complaint comments  Read comments Complaint category TVs

Panasonic — mobile phone not working even after battery replacement and repair for the third time.

 jyoti ranjan baishya on Nov 7, 2017
Bought eluga a2 on 19/04/2017, replaced battery on 27/07/2017 under warranty, repaired again on 17/10/2017 but problem still persists last visited service center on 30/10/2017 only to be informed that my battery won't be replaced again under warranty anymore. Why??? Even after repeat complaints... Kindly contact me +91 [protected].
For reference:
Job sheet number: rvsrn1707aps00318,
Rvsrn1710gwh00127....
Complaint comments  Read comments Complaint category Mobile Handsets

Panasonic — led tv

 Rajeshkverma994 on Nov 6, 2017
Hi,

I have a panasonic tv model no "th-42asm610d", we have sound problem since last one week. Hence, requesting you to please resolve the same on priority and share your executive details who will taking care my compliant.

Also find the attached bill for your reference.

Find the below my details for your reference.

Name:- brij nandan
Address :- rz-418- rz 19c/10c, gali no-3, main sagar pur delhi-110046.
Mobile no - [protected]/[protected]
Mail id: rajeshkverma994@gmail.com.

Waiting for your positive...
Complaint comments  Read comments [1]Complaint category TVs

Panasonic — panasonic mobile worst service experience

 dalipsiingh on Nov 6, 2017
Dear sir/madam,
I have purchased a panasonic phone from flipkart online, on dated[protected] with invoice no. Foysf[protected], and within 6 month i have face a issue of no network coverage some network issue some time networks come sometimes not comes but there is no any physical damage on touch back etc no any scratch on mobile but after visited the service center the care point durgapuri chowk shahdar the engineer told me that your phone will not covered in guarantee but there is no physical damage. But i agreed because i need my phone back asap but today almost one month completed...
Complaint comments  Read comments Complaint category Mobile Handsets

Panasonic — video calling features not available

 VSanjayfb on Nov 5, 2017
What's happening in this phone
It's price is 8000+ and it's unable to give the features of video calling.
Video calling offline is most important useful features for india
You can see all types of 3g handset, all handsets have video calling features like samsung, micromax, intex, karbonn... Etc
Similar to you motorola was also unable to giving the features of video calling but now they given the updates of patches and they are now able to video call offline.
I m using your handset from 1 year panasonic p55 novo handset have accelent quality and also working good...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Panasonic — agartala service centre betrayed to provide new mobile battery even booked by advance payment

 Rajeshsarkar4285 on Nov 2, 2017
Dear concern,
Please note that i have ordered a new mobile battery for my panasonic eluga mobile to the panasonic service centre agartala on 6th of oct 2017, but till now getting & even after several time follow up they didnt shown any interest, & finally today declared that they cant provide & also my advance amount is not refunded till now.

This is a huge harassment for me since from one month & total irresponsibility from your end. Also hampered my work due to unavailability of my mobile battery.

Please look into the matter urgently & reply with valid reason,...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Panasonic — mobile not repair

 zvc on Nov 2, 2017
We purchased mobile phone of panasonic eluga ray max on dt. 16/05/2017 (Bill attached), we face problem in charging so we send it to service center (Axe telecom faridabad) sr attached. They said that they want one week to repair it but after one month they are not able to give it to me in ok condition they said that mobile is send to company and call to panasonic customer care. When we call to customer care they said that the part is come from china and they are not able to confirm a date for my phone dispatch date (Complaint no.- c[protected]. Due to this i purchased a new phone. Now i want...
Complaint comments  Read comments Complaint category Mobile Handsets

Panasonic — wrong installation and water leakage from indoor unit during rain.

 santanu maikap on Oct 29, 2017
I, mr. Sahadev maikap have purchased one split ac (Panasonic cs-us 18ky/1.50 ton, invoice no. Bl/sa/1617/18500) from great eastern, behala branch on 28.1.2017, after that service boy come from i. K. Enterprise, baruipur, malancha, kolkata-145 and installed the ac.
After installation, we have faced some problem such as during rain the water licked from indoor unit. We already complaint three times but till now the problem not solved.

At last we come to know from your service team that

1) ac not fitted accordingly
2) out door unit wrongly fitted
Complaint comments  Read comments Complaint category Electronics & Appliances

Panasonic — following since march 15 for landline phone not working

 Jaideep Karande on Oct 29, 2017
Today i checked the history of this case, and am really disappointed.
I found the first email was forwarded on mar 15 or 16 (Please find email attached at end) and we are still following without any resolution yet.

We are actively following since september in which i have been given wrong information many times.
Twice i was told replacement is being provided, information of some person manish was wrong etc..

I have visited pelican service centre twice in which phone was kept over a month without resolving the issue.
Still, the phone is with pelican...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Panasonic — panasonic microwave

 bala datt on Oct 28, 2017
We have purchased a microwave convection nnct641m
On 04.11.2012
Now the microwave is not functioning. We lodge complaint through toll free no.
Two times
But no response from the company customer care side.
The customers is purchasing your products to trust on the company that they will provide services long time. But all are false, the dealers are only interested on their profits, no bother about the customer.
You think in this way the customer will purchase your other products, like tv, washing machine and other electronic items.
This type of service...
Complaint comments  Read comments Complaint category Electronics & Appliances

Panasonic — estimation for tv repair - reg

 K. Amaranatha Reddy on Oct 28, 2017
Sir,
Recently my house holds including panasonic tv are shifted by maxwell packers from tadipatri, andhra pradesh state to chittorgarh, rajasthan. After assembling the tv, it was found that, tv screen is cracked.

The photograph is enclosed for your kind perusal.

Kindly provide the estimation cost for repair of the said tv.

Thanks & regards
K. Amaranatha reddy
[protected]...
Complaint comments  Read comments [2]Complaint category TVs

Panasonic — panasonic fully automatic washing machine

 mumzi on Oct 25, 2017
Sir, i had purchased panasonic fully automatic washing machine (Model no-na-f65b7) on[protected] from harsha retail, dharwad. But, its really hard to belive that the brand new washing machine makes so loud n harsh sound (Feels like train is moving arond in home)... We informed the company people and the technician from panasonic inspected it n said that the sound doesnt seems normal unlike other machines... So i kindly request you to provide piece to piece replacement of that machine... Early action n response is awaited in this matter...

(We are not not interested in any type of...
Complaint comments  Read comments [2]Complaint category Washing Machines

Panasonic — panasonic convection grill microwave oven

 Mitta Sreenivasulu on Oct 25, 2017
I purchased a panasonic convection grill microwave oven from pai international yelahanka bangalore branch on 16th october 2017. But till now no one had come for installing the product. However i had to call the manager so many times regarding this which got frustrated and he will be stating that one of our executive will be in touch with you.

This is really a very bad situation which i had faced with this product.

I have a small query that after buying a new product which is about to install you are not caring then what guarantee you are providing to customers if...
Complaint comments  Read comments Complaint category Electronics & Appliances

Panasonic — mobile phone, s camera not working from the day one i bought

 Abhaybly on Oct 24, 2017
I have bought a panasonic eluga x-ray from flipkart. As i received it i found that it's camera is not working i made a complaint immediately to flipkart as they don't have return policy, they exchanged it but this time the camera quality was more poor than before so i complaint again. They told me to go service centre and i did the same. At service centre they changed the camera but they was unable to solve camera problem now they are telling. This phone has some mechinery problem. I am fed up now and going to complaint t consumer forum that i have been cheated by flipkart and panasonic both.. How...
Complaint comments  Read comments Complaint category Mobile Handsets

Panasonic — defective product

 Adwait Srivastava on Oct 24, 2017
Order id: od[protected]
A defective product received through flipkart runied the diwali festival. Local service provider updated installation done without visiting the address. Replacement request raised rejected without any technician visit scheduled on 23rd oct @flipkart
Very disappointed and dishearten with services.

Request for replacement of product....
Complaint comments  Read comments Complaint category TVs

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