Panasonic India Complaints & Reviews

This is regarding the panasonic inverter ac purchased an year back but since then we are facing one or the other issues. If i talk about the recent problem i am undergoing is the timer blink and doesn't allow compressor to work. The error code is h11 which say indoor & outdoor device communication problem. When technician visited, they first checked the indoor pcb and replaced it but still problem exist. Later they realized that the fan motor...

Please note that i had lodged a complaint regarding my panasonic tv on 24.05.2019 to which mr rishi came and did the needful of repairing it and i have paid full charges.

After two weeks the tv stopped working again and i made many calls to mr. Rishi, he seemed too busy to either respond or was out of station (That’s what he said once on phone).

I kept calling on both the numbers provided on the bill (Attached...

My panasonic split ac. I would like to bring into your notice that after attending service on dated 14th june 2019 again ac was not giving cool air. The service center was contact and he informed that ac can not be repaired at home and taken the indor unit to the service center. After week period the service center informed verbally that again i have to spend rs 16000.00 for repairing of condenser and other items. It is really shocking for...

My name is sanjib paul
Mobile no-[protected]
Kolkata, dum dum

I have 1.0 ton panasonic inverter split ac
Model no - rs12uky
Serial no - 183pajaauu00372
Date of purchase - 10/04/2018
Problem is, out door unit's pcb board crashed, panasonic agent visited yesterday and says now it will be chargeble near about approx 10000 to 12000/- for replacement the out-door pcb board. It is only 1 year...

Job sheet RVSRN1905THF00110, but there is catch, now I've realized they have closed my job sheet, and that mean mobile has been delivered, and i handover jobsheet with my signature, how can be it possible, i haven't received mobile and i've job sheet with me, so did they forged my sign and submit the jobsheet? and if so, then this is fraud. then i've to file complaint against them in police, before it can be misused, just take this matter...

We contacted the service people on23 05 2019 they checked & said gas has to be filled, after nearly a week on29 05 2019 one technician by name Prasant&filled the gas . Soon after 5 days the fridge did not work properly
I again called the technician & he ( Prasant) came again & found out that the defrost fan was not working he took that fan & gave it to the service Center to order a new one I had to call hum teen times to the service...

I purchased a Panasonic Water filter and I was charged Rs.22, 000. Since the day I purchased I am facing problems and even after several requests nobody seems to show any interest in solving my problem.

Once motor was replaced after several requests and now water is over flowing which problem is not looked in to even after several requests and complaints.

If such a reputed firm behaves like this whom should...

I have purchased a Panasonic water filter for Rs.22, 000, since the day I purchased I am facing several problems. Motor has gone within a short period and it was replaced after several requests, now the problem is over flowing.

If such a reputed firm also behaves like this whom should we believe. Please sort out the problem and see that problems do not occur again and again....

Dear Sir/Madam,
I had purchased a Panasonic Eluga Ray 700 smart phone on[protected]. During first 10 months for 3 months my phone was in you service center only due to problem in my phone.
First during june-2018 ending the problem raised Even if the phone is in Normal Profile & Ringer volume is high it doesn't ring when someone calls & even videos don't get played. They kept it in service center for 20 days yet after 1 week...

D/Sir,
I have lodged complain for repairing of above Window on 09.06.2019 at about 14.00 hrs. through customer contact No.[protected]. As per version of customer care representative the tech. will respond within the 24 hours. It is regret to inform your that more than 48 hrs has been passed till now no Tech./service engineer contacted.
It is requested to pls look into the matter immediately.

Thanking Youbr...

To,

Manager Panasonic India

SUB:- URGENT AND CRUCIAL (DOCS. ATTACHED)

I have bought your product (1.5 ton) window AC as a known international and trusted brand but I really feel sorry and frustrated about the fact that its not at all working properly and trips in every 5-10 mins.

I already filed a complaint after the AC was fitted.
The service guys came and gave the excuse...

I have made several complaints about thumping sound of dry spin compartment which is regularly persisting even after giving repairing solution attended by your technical team 5 times since I bought. I purchased it on 21.08.2018 from "Hindustan Distributor, Hardev Puri Dellhi-110093". As the technical team is not able remove the fault permanently, I have asked the National Consumer Helpline to help me change this faulty product. Its complaint...

Hi everyone tarsem this side i had purchased new split ac of 1.5 t on 30th may, when the executive installing the ac same time we had checked but ac not giving proper cooling, when we had discuss with the executive he said this ac not having much cooling, same time we had contacted with the dealer where from we had purchased the ac and that dealer had register the complaint on same now 04 days has be gone but we didnt received any call and...

Myself sanjeev tripathi purchased panasonic split inverter ac in june 2015. The day it was installed cooling was pathetic. Called upon the engineer., they checked for gas and refilled just after a day of installation. Some how it started working, but we were never satisfied with the cooling as compared to others. On 31st may 2019 our ac started tripping with both indoor and outdoor units stopped. We logged the complaint with panasonic customer...

I have purchased one panasonic air conditioner in the year 2016. The cooling was very good in the initial days but after 2 years it's performance started going down. Chilling capacity started going down. Last year also technician from panasonic visited my place but no proper resolution received. Today also i raised one complain but still they are not able to give any justified answer. The warranty of the compressor is 5 years and after 5...

Inspite of my repeated talsk with the customer care executive at Bhubaneswar & in your toll free no the installation of AC could not be possible. Even though the mechanic contacted me to come at 1 p.m. for installation but did not turn up.Again at 2 p.m. I contacted the mechanic who was on lunch and told me to come at 3 p.m. but did not turn up and even did not respond to my phone call.This sort of poorest customer service is not expected...

I would like to bring to your notice that your service operations staff is not properly trained.

Jamun chandru called my wife 2 weeks ago and said that they would send someone for service of my water purifier. She mentioned that charges would be 350+750 (Service+filter). But when your technician came he said that the charges would be 4000 to fix the purifier. When i denied to pay he said that 350 rupees service charge is mandatory....

We have printer panasonic model number: dp-8016p got some problem. So we have filed complaint through your customer care five times but no respond.
Complaint reference number:r[protected]on 26th april 2019. But till date no response to rectify the above said issue.

Kindly send ur technician to rectify the printer problem by immediate basis without furthry any delay.

Rajarajacholan g
Mobile:[protected]...

I purchased 1ton Sanyo AC from Amazon and was delivered on 7th May but today is 14th of May and still not installed desipte many calls to Amazon and Sanyo. Amazon people are asking me to call Sanyo and Sanyo customer care person asking me to call local manager and that person doesn't answer his phone. when I tried to call Sanyo again it's asking me to pick a language and call getting disconnected. I am so I wonder if their service is like...

I bought a panasonic inverter ac from reliance digital store in shipra mall, ghaziabad on may 6, 2019. It was installed by the technician gaurav on may 9, 2019 who also switched it on to show that it is in working condition, and despite the installation being free charged me inr 1740/- for wire, stand, and prime pipe of which no intimation or information was given to me by anyone.

On may 10, 2019 when i switched on the ac,...