Panasonic India Complaints & Reviews

Sir, I was given my Panasonic mobile phone for repair to say communication Ghaziabad on 2/12/17.it is long time ago but phone was not repair by company. And not providing any communication to me by service center. I was try many times to service center but they was not provided proper solution to me. so please check that this matter and solve my issue.my phone is under warranty and company responsibility are do the repair phone or replacement under policy.

name-ashok patwal
Phone model no-EZ240
mail [protected]@gmail.com
ph no-[protected]

Hi iam srinivas,

I have purchased panasonic led tv with model no 50c3000x and serial no ofx[protected] on 7_ nov - 2015.

I would inform u that my tv was got display problem, n same complaint raised to service center. They are saying to replace new display which cost around 40k.

I have 2 years extended warranty.
Pls suggest me to solve my issue.

Regards,
Srinivas. P

Sir, im augustin.My new panasonic eluga ray 700 (purchased on 22. 09. 2017). Its display cracked by an accident.i give it an panasonic authorised service centre kasaragod-kerala for changing display.. There demand 5800 rupees for changing display.. Im agreed.. And given 2500 rupees advance and mobile.. On 14/12/2017.. but still this time now.. I have not getting the mobile.. So many times im enquired.. That time they tells next week like.. Please solve my issue as soon as. Otherwise we are going to raise a complient on consumer court.. My mobile noumber is [protected]. Thank you

Panasonic — mobile not working

We purchased mobile phone of panasonic eluga ray max on dt. 16/05/2017. Imei no-[protected]. We face problem in mic so we send it to service center (Shanla telecom faridabad) work order no. Fdd/ps/17/00929 they said that they want one week to repair it but after 16 days they are not able to give it to me in ok condition they said that mobile is send to company and call to panasonic customer care. When we call to customer care they are not able to confirm a date for my phone dispatch date. Due to this i purchased a new phone. Now i want my phone on immediate basis or refund my money. This made mentally harassment to me also. Panasonic is a big brand name but services are too poor or we can say that they have no meant to customer after sales. Contect no [protected]

Hi team,

I am from navi mumbai, vashi.
My name is satish.

I have visited your panasonic service center at vashi, navi mumbai for doa for faulty handset replacement but they didn't replace.

I would like to complain about the panasonic eluga note mobile which got defective and when i went to replace it no one was bothered and said that panasonic distributor don't have another piece to replace so keep the mobile and go.

2 weeks i haven't got the replacement from the service center / distributor.

Contact number of service center: [protected] (Kumar from omsai / service center).
Gyaneshwar (Distributor local) : [protected]

I bought panasonic eluga a3 mobile via flipkart yesterday, after that i started the camera function not open message is flashing can't connect to camera please make sure to close other app that may use camera or flashlight. So i rebooted yet same so called care they suggested me to do some process in but not improve so i want to return/replace it. Multi national company check products then marketing. I deeply uncomfortable about product.
Please resolve my issue as soon as possible so company image shall maintain

Maine 4/1/2018 ko panasonic aluga a3 kharida tha second day hi usme youtube automatic band ho jaraha tha or whatsapp ke videos bhi band ho jarahe the maine service center legaya to i'd ka problem bata kr de diya fir next vaisa hi hua mai phir le gaya software uptade kr ke de diya do din thik chala phir vaisa hi ho gaya
Maine service center wale ko kaha replaced kr ke dusra pics do to abhi tak nahi diya hai 7 din ke bad bola
Itne mahnge hum phone lete hai koi responsibility bhi honi chahi aapki company ke service provider hai nagpur me bahot bekar hai
Customers agar satisfied na ho to aapki panasonic company ka koi bhi products kyu lega

We have a panasonic split air conditioner in our office. It does not work when we are on generator power. Other airconditioners of other brands do work without any complaint even on generator.

The panasonic service provider in our locality mangalore says that this is common problem with only panasonic air conditioners.

I refuse to believe that a reputed mnc like panasonic has a major flaw in the design, putting their whole name in trouble.

Can there be a solution? Where is the real fault,?

Don't ever buy panasonic.
I bought a new panasonic 42 inch tv from a authorized dealer of panasonic. My tv was dead within 2 months of buying.
It took me more than 100 calls and emails, 1 consumer court complaint to just get my tv replaced or repaired.
I got a replacement after 8 months. I had to stay without tv for 8 motnhs. No one is responsible in the company.

Now after 4 years the replaced tv is dead too. And to my surprise i had to again face the same issue.

They say that tv is not repairable. We do not have parts available with us. Buy a new tv. We are not going to help you.

Buy a new tv in just 4 years???

How can a led tv not repairable??? There is no physical damage. It suddenly got dead one morning.

They took my tv to the service centre for a month.

Same thing happened with one of my relative too.

I think they are running some kind of scam. And i have a doubt that they have taken out some important parts from my tv which they sell outside. I got this doubt as the service manager at the service center also offered me to replace the back light of tv in 10000 rs. But asked me to pay unofficially.
I rejected the offer.

I emailed to the customer care official email and asked them to tell me which part is faulty and the are not answering me for that too.

Panasonic scam scam!!! Never buy panasonicv tv

My service region is westzone mumbai.
Service manager jaykumar, dinesh @ service centre of panasonic dahisar

Very very irresponsible mail answers by customer helpline -
Virendra singh bisht

Voc - customer service

Panasonic india private limited.

I buy new mobile panasonic eluga ray500 from panasonic shop..
I check earphone after 3 days buying date.. I faced da problem in earphone jack in mobile.. Plug out the earphone then premannetly going attched earphn. After plug out also..
I just purchase the phone before tje problem 3 days.. M very upset to buying panasonic product. I just want to try panasonic comapny but panasonic is not good compare to china companies like oppo vivo.

Panasonic faulted piece are sailing in marked..
Its tooo much fraud company...

I purchased a panasonic rice cooker sr-fd181 on 8-oct-18 from amazon.in. It stopped working on 3-dec. After calling the customer service number multiple times, i finally received the number of the only “authorised service centre” in bangalore who does rice cookers and in warranty. Mind you, this place is about 90 minutes from my house.

I gave the cooker to sri lakshminarayana links on 7th dec and i was told on 9th that there is a fuse blown and it is take another 3 – 4 days to get the fuse. After multiple follow-ups over the next 2 weeks, the person gave me the number of suresh (Technician[protected] and asked me to start following up with him. I have tried calling his number 2 – 3 times; it either comes as busy or not picked up.

It is now more than a month and i put my issue to their helpline & service-head email & tweeted to panasonic india and today to their ceo. Now i am tired, frustrated and feel cheated buying the panasonic brand. I dont want to get it repaired and want refund now.

Attaching invoice and repair receipt for your reference.

Dear sir,

With reference to the above i have purchased the washing machine and panasonic is not able to rectify the electric shock in the machine and the same which is under warranty.

I request manufacturer to return the complete funds 13, 200 inrs.

Issue happened-1 st sept 2017.

Details

Model no:na-w80g2hrb/na-w80h2arb
Purchase date:6/march/2016.
Bill no:22721.
Warranty-2 years from the bill date.
Dealer:chawla electronics, sco 49-huda market, sec-29, faridabad, haryana.

Attached mail sent to panasonic

Regards,
K. R. Karthic
Mob no:[protected]

We had purchased a washing machine. The machine had some problems. We called the people from panasonic. They came a tried to fix the machine problem. They told that only a small problem is there and will be able to fix it. Now they tells that the machine has a lot of problems and asked us to pay a lot of money.
This is our complain. That the service provided is not good so please take the initiative to provide a better service.
Vincent jacob

On 1st jan 2018, pansaonic tecnician attended to my fault air conditioning unit and advised that the compressor is damaged and it has to be replaced. Approximate cost for replacing the damaged compressor was estimated to be 16500 plus the fitting charges. I got the air condition inspected by a third party technician and the fault was with the capacitor. Renewed the capacitor and ac started working normally. Cost for renewal of capacitor was only 1300 rupees including the service and labor charge. If i had to replace the compressor on words of panasonic approved technician i would have to pay around 16500 +, instead i got the air condition unit fixed for rs 1300.

Dear sir
I am having panasonic t40 mobile whose battery i purchased from panasonic service centre (Chandratri enterprises, kankali hospital commercial complex raipur c. G.) on 30th september 2017. The concerned service person mr. Rohit gave me an unpacked battery. I asked him whether it new or not? He told it is new. I took the battery and get sim tray repaired, as that was not reading one sim. After reaching home i observed that the was draining very fast. I informed him over phone. He told to bring it he will check. As i live in raigarh c. G., i told i will when i will come to raipur. Then i returned him the mobile with battery. He told he will check the problem and inform me when issue will be resolved. After that i came to raigarh. After that i called him after a week, he told he will change battery but it is not available now. After that whenever i called him he told battery has not come. Then he started telling model has stopped so battery is not coming. Then he started avoiding my phone call. I called 50-60 times but he didnot pick the phone. I told him return my phone and my money he told he will ask his senior. Till now he has not returned my mobile and the money. Please resolve my issue otherwise i will go to consumer court.
Thanks
Pankaj agrawal
Tamnar, raigarh c. G.

Dear,
Please note i have purchased panasonic eluga note previous year, but from very starting it causes various problem - 1.) unable to connect pc or laptop through data cable, and with same data cable i'm easily able to connect other brand mobile phone easily. 2.) service center is very limited and poorly managing. 3.) with this mobile i'm totally shocked when there's need of gps tracker to track my location and unable to use it during driving as it shows other location even sometimes showing 500 kms away than of my original location!!! It causes various times misleading and wrong location booking for cab... 4.) battery is not good as we are expecting 5.) camera is not as worthy and poorly focused.

We have a panasonic viera dt50 tv which was not turning on, panasonic technician visited and he was not even able to take off the tv from the wall mount. Called me at office and said it is blinking 10 times, we don't have parts.
Even without opening or doing any tests. He asked for the invoice which we had, then said that there are no parts of this model available so please take a depreciated value from company any buy another panasonic tv.

Charged 1200 + tax which is unfair.

To ur kind information i m resident of kolkata rajarhaat horribly surprised to see this kind of customer service from your end... My refrigerator is not working for a month earlier they came n serviced once from ur end they told pcb of the refrigerator is not working... Left... We had asked them to replace still no reply.. We are ready for the payment for the new.. But ur service person are not paying any heed or replying...

I visited a customer care in durgapur because my phone was not working. They told me that the battery is defected, so i ordered a battery from that place and they took rs400 as advance. And told me to come after 1 week. Its been 1 month but i didn't get my battery, so i asked them to return my money back they refused to return. I am stucked very badly i can't buy battery from any other place.
Please help me sir asap.
Thank you

I purchased panasonic p31 on amazon, the handset was slow initially & used to hang now device stopped working & is in warranty period. I contacted amazon & as per their seller's policy amazon recommended me to contact manufacturer (Panasonic).

I took the device to panasonic service center 3 times. The device was deposited for months at the service center. Till now i have submitted the mobile device 3 times to panasonic service center but problem still persists & no solution provided. Panasonic technicians is unable to fix the problem.

To make it worse the technician of panasonic divisional service center in pune used very "bad abusive language", it is highly disappointing & annoying service.

Now the device manufacturer (Panasonic) gives excuses that device is fy - 2014 manufactured product & panasonic have stopped its production /making spare parts of it & device cannot be repaired.

Device is under 1 year manufacturer warranty. Manufacturer (Panasonic service center) giving excuses, that amazon dealer/ seller had stocked defective phone. And is amazon liability ; amazon contradicts saying it is manufacturer's problem instead. As they were selling outdated device on amazon.

As the problem cannot be fixed due to manufacturing defects refund the device amount.