Panasonic India Complaints & Reviews

With great displeasure, i would inform you that i had purchased one Eluga
A2 Phone in the month of December 2016 and the phone got dead last month
which is in warranty period. For repair, i had handed over the Phone to
your authorised service Center at RAIPUR, CHHATISGARH on 02.06.2017. But
even after 10 days i could not get the phone repaired and i got reply from
the service center that panasonic is not supporting for supply of parts and
they can't commit when my phone will be repaired.*

*I also contacted your customer care yesterday but could not get any
satisfactory reply.*

*Phone of other companies are getting repaired within 1-2 days but
unfortunately its a problem with your company. I have already submitted the copy
of the bill and the receipt from the service centre to you by email earlier. Please resolve my problem

Mother board complaint and we have to replace the mother board but it doesnot avaible.. We have approached servicing centres in guntur a. P and your toll free services but no one is responding... We are very much suffering from this complaint.. Please provide this piece of mother board of
Model/year: cs-uc18nky-1/cu-uc18nky-1/2012.
Please do this favour...

Display was gone and i m not able to replacr it because shop keeper was saying to complaint first to your website i m little bit confuse because this is also not working may i get help from your company because in my area or city there is no panasonic care and i have some urgent work to do and there is some important matters or document in it i want to recover it but no one is helping me and everyone suggestion about your website cam u please help me out from this this is about my future or jobs cam u sumbit this amd agree or please give my money tp recover this

Ban on panasonic brand in india due to poor quality of products, irreponsible and negligence in service of panasonic.

Suffering mental agony and harassment due to irresponsible and negligence in service of panasonic

Soon a petition will be filed that “ panasonic products would be banned in india to save the money and time both of the indians”.

Why panasonic staff not completed/follow the criteria of refilling the gas at that time, like checking of leakage etc. Through other necessary process in the service centre?

Due to irresponsible and negligence in the service of panasonic staff, now gas again leakage at the beginning of the season?
Last season, i. E in the first year the gas of the same air-conditioner was leakage, now also leakage then i had intimated to company and confirmation that company will be responsible for replacement of manufacturing defective coils without any charges/cost, if the problem of gas leakage again occurred. (Copy duly given below) about the problem that we are facing in one out of purchased two panasonic air-conditioner since the date of purchase. Company representative had given fake statement that panasonic air conditioner have blue coated coils to avoid the leakage of gas, but it absolutely false to misguide the consumers.

I am suffering the mental agony and harassment due to irresponsible and negligence in the service of panasonic, which could not be compensated in the terms of money, which could be compensated in the terms of money, so look into this matter seriously to either replacement of manufacturing defective piece or repair the fault at your end without any cost/charges, otherwise i will compelled to forward this matter to president of panasonic & higher authorities, consumer court and media for vindication of my right.

Explanation :-
1. What’s the benefit of blue coating in panasonic a/cs?
2. What’s the life of panasonic a/cs?

3. What’s the truth?
What’s the truth behind logo of panasonic - "a better life, a better world"?


Waiting for your early positively action immediate.
Rajesh arora-[protected]

Dear panasonic,

What a bull # crap of tv's are you selling? I invested almlst 72000rps on your tv. It worked fine for 1year. Suddenly the picture was gone.. When i asked service centre they said panel or display problem. U should pay 32000. At the time of purchase people said that 1+2 warranty is there but now they are saying only 1yr warranty is there. What the hell is this? No physical damage is there.. How fare it is cheating pepole. How can people trust u. Kindly solve this. Other wise you people will face seviour consequences.

Name: akhil,
Railway new colony,
Vizag.
[protected]

Sir
I had bought a panasonic mobile eluga a-2 on 30 jan 2017 but it was not working properly after purchasing. It was also two time repaired in panasonic service centre but the problem is continue. Now, it is also in service centre for a long lime,. I have given many mail to panasonic team regarding my handset but they have not given satisfactory answer. Please do some thing for me.

I have purchase panasonic water purifier (Tk-cs50-da) from flipkrat, since 15th-june-2017 following with panasonic people for installation. On 17th-june-2017 one service person came to my home asking for 300 rs to installation. Why should pay for installation. Without installation from company how come panasonic can selling product in india. Today 20th-june-2017 still not install.

Please do needful
Bharat ([protected])

I have purchased a new cell phone panasonic eluga turbo from online marketing flipkart.com on dated 29/10/2016. Our product id is od[protected]. After few month phone creates some problem so that i took phone to local service center. While repairing problem the phone has damaged in service center.in that condition panasonic brand give me doa certificate to replace the handset. But at this condition flipkart rejected to pick the phone because of damage, and suggest me to talk with brand. But brand has not communicate me.
So i kindly request to panasonic company to replace my handset with doa certificate or refund my money on my account.

I request please return or replace my handset. Because i face more problem in my hand set. When i face firstly problem then i deposited handset in service center. Then after 5 days i received my handset from service center. But after 2 days i faces same problem. Then i deposited again. And received again. But faces same problem in my handset. I faces this type of problem more than 4 times.

Following discrepancies have been found in the service of panasonic company :-

1. Refilling of a/c gas done by panasonic staff on site?

A) why panasonic staff attended the complaint on the behalf of dg care?
B) why panasonic staff not completed/follow the criteria of refilling the gas at that time, like checking of leakage etc. Through other necessary process in the service centre?
C) neither any supporting documents nor any entry done of gas refilling in system by panasonic staff, charges already paid by dg care to panasonic on our behalf?
D) due to irresponsible and negligence in the service of panasonic staff, now gas again leakage at the beginning of the season?

So, in the view of all the above, either either replacement of manufacturing defective piece or repair the fault at your end without any cost/charges, otherwise i will compelled to forward this matter to mr. Kazuhiro tsuga, president of panasonic & higher authorities, consumer court and media for vindication of my right.

Explanation :-
1. What’s the benefit of blue coating in panasonic a/cs?
2. What’s the life of panasonic a/cs?
3. What’s the truth behind logo - "a better life, a better world"?

Panasonic products will be ban in india to save the money and time both of india’s consumers.

Waiting for your early positively action immediate.

Rajesh arora-[protected]

Dear sir,
I am using panasonic led tv of model no. Viera_thcs510d_ec42 since 11 months. Today suddenly its sound is not working. I have checked all basic preliminary steps, still is not working. I think there might be any hardware problem in internal speaker. Kindly send any service engineer to my home.

Contact no -[protected]

Home address -

Sisupalgarh, bhubaneswar odisha, 751002.

Regards
Malay palai
[protected]

My moile phone panasonic eluga l2 is faulty i searched your service centre at chennai., no one is responding kindly provide the currently working valid number and address for getting my phone serviced. Your service centre at tdamodahran street is closed andi have tried in many other locations none found workable for servicing.
Kindly give details of person to be contacted including the service centre address at chennai.
Thanking you.

I have procured a split 1.5 ton panasonic a/c from great eastern (The trusted one), salt lake branch on 26th january, 2017. While conveying our specification to the sales representative, we specifically emphasized, that we require very good cooling as because my mother is an acute asthma patient. Accordingly this model was suggested to be the best one within our budget (Rs. 35000 appx.)
But from the day it has been installed (Tentatively mid of march), it is posing constant problem. Already twice within this short tenure of two months, we have lodged two complaints. Till now the same problem (Very little/ no cooling and too much of sound) is existing. Recently the machine has started shooting ice crystal after few hours of operation.
My mother’s health has worsen a lot due to the poor functioning of the said air conditioner as because she has been prescribed by the doctor to stay in a cool temperature.
This is for the first time we are using panasonic product and is really disgusted and frustrated with its quality.

I am submitted my panasoni eluga mark 2 mobile phone on 22.05.2017 at panasonic customer service, airvoice, tel - [protected], howrah. They are proposed me that i willl recieve my mobile 10 to 15 days, & i am recieve a call from panasonic for my mobile is ready & 15th june i will get my phone. Bt till now i am not getting my phone. I am complain about this matter through phone at your complaint centre no. [protected] many times. The job sheet no. Hvh/ps/17/0040 & imei no. [protected].
I am helpless, so you please kindly check this matter as soon as possible.

Regards,
Vikash pandey
[protected]
[protected]@gmail.com

I belong to Mumbai and stay in Malad West. My designated service center is Micro services. my Washing machine is under warranty and is not working since 4th of june. I logged a complaint but toll date they have not been able to resolve the same. Everytime i call them, they provide me a new request no. which are as follows and keep giving me different /fake commitments:
R[protected]
R[protected]
R[protected]
R[protected]
I am really frustrated with this response. Kindly do the needful. Either get this machine repaired or please return my money and take this back.

Tripti Rastogi
[protected]

Yesterday i have purchased eluga ray max phone 32 gb. Volume button is not functioning at all. Even on speaker mode volume is very low. Fix this issue or return my money. I can't take this pain anymore.
Why this is phone has such inefficiency?
Pleaseeeeeeeeee fix this.

Last season, i. E in the first year the gas of the same panasonic air-condition was leakage, now also leaking, then i had intimated to company and confirmed that company will be responsible for replacement of manufacturing defective coils without any charges/cost, if the problem of gas leakage again occurred. Company representative had given fake statement that panasonic air condition have blue coated coils to avoid the leakage of gas, but it absolutely false statement to misguide the consumers. Gas is leaking of panasonic air condition since the date of purchase, it’s put the question mark on quality of panasonic products?

I am suffering the mental agony and harassment due to irresponsible and negligence in the service of panasonic, which could not be compensated in the terms of money, which could be compensated in the terms of money, so look into this matter seriously to either replacement of manufacturing defective piece or repair the fault at your end without any cost/charges, otherwise i will compelled to forward this matter to mr. Kazuhiro tsuga, president of panasonic & higher authorities, consumer court and media for vindication of my right.
Explanation :-
1. What’s the benefit of blue coating in panasonic a/cs?
2. What’s the life of panasonic a/cs?
3. What’s the truth behind logo of panasonic - "a better life, a better world"?

Panasonic products will be banned in india to save the money and time both of india’s consumers.

Waiting for your early positively action immediate.

Rajesh arora - [protected]

I purchased above ac alongwith outdoor unit from great eastern appliances bapujinagar bhubaneswar on 11-06=2017 vide invoice no. Bbs/mcm/1718/0619 and was installed in my house on 12-06=2017. Your brochure for installation gives alist of attachedaccessories (Total 9 numbers). The accessories remote control holder and remote control holder fixing screw at slno. 5&6 have not been supplied. Kindly arrange to send the same to me.

I bought panasonic led tv c300 series in november 2015, after around six months of buying the tv, marks appeared on the tv screen. I complained about it in the panasonic, their executive came and analysed the tv and after the analysis, they found that the tv is defected and it needs to be replaced.in june 2016, the tv was replaced. Now again, i can see marks are appearing on the second tv too. It seems that there is some issue with the panasonic led tv c300 series.

Hi, i've a panasonic 4g phone (Imei [protected], [protected]) and am a careful user, one fine morning the touch screen stopped working at certain areas. The service centre at cochin have been un helpful and arrogant and me as a factory worker don't have the time to run after 20 year kids asking then to sort it as the mobile is under warranty, please call me at [protected]. I have trusted panasonic as a brand despite having options from the time they produced vcr s and hope i can get the issue resolved.