Panasonic India Complaints & Reviews

Dear sir,
I am using panasonic led tv of model no. Viera_thcs510d_ec42 since 11 months. Today suddenly its sound is not working. I have checked all basic preliminary steps, still is not working. I think there might be any hardware problem in internal speaker. Kindly send any service engineer to my home.

Contact no -[protected]

Home address -

Sisupalgarh, bhubaneswar odisha, 751002.

Regards
Malay palai
[protected]

My moile phone panasonic eluga l2 is faulty i searched your service centre at chennai., no one is responding kindly provide the currently working valid number and address for getting my phone serviced. Your service centre at tdamodahran street is closed andi have tried in many other locations none found workable for servicing.
Kindly give details of person to be contacted including the service centre address at chennai.
Thanking you.

I have procured a split 1.5 ton panasonic a/c from great eastern (The trusted one), salt lake branch on 26th january, 2017. While conveying our specification to the sales representative, we specifically emphasized, that we require very good cooling as because my mother is an acute asthma patient. Accordingly this model was suggested to be the best one within our budget (Rs. 35000 appx.)
But from the day it has been installed (Tentatively mid of march), it is posing constant problem. Already twice within this short tenure of two months, we have lodged two complaints. Till now the same problem (Very little/ no cooling and too much of sound) is existing. Recently the machine has started shooting ice crystal after few hours of operation.
My mother’s health has worsen a lot due to the poor functioning of the said air conditioner as because she has been prescribed by the doctor to stay in a cool temperature.
This is for the first time we are using panasonic product and is really disgusted and frustrated with its quality.

I am submitted my panasoni eluga mark 2 mobile phone on 22.05.2017 at panasonic customer service, airvoice, tel - [protected], howrah. They are proposed me that i willl recieve my mobile 10 to 15 days, & i am recieve a call from panasonic for my mobile is ready & 15th june i will get my phone. Bt till now i am not getting my phone. I am complain about this matter through phone at your complaint centre no. [protected] many times. The job sheet no. Hvh/ps/17/0040 & imei no. [protected].
I am helpless, so you please kindly check this matter as soon as possible.

Regards,
Vikash pandey
[protected]
[protected]@gmail.com

I belong to Mumbai and stay in Malad West. My designated service center is Micro services. my Washing machine is under warranty and is not working since 4th of june. I logged a complaint but toll date they have not been able to resolve the same. Everytime i call them, they provide me a new request no. which are as follows and keep giving me different /fake commitments:
R[protected]
R[protected]
R[protected]
R[protected]
I am really frustrated with this response. Kindly do the needful. Either get this machine repaired or please return my money and take this back.

Tripti Rastogi
[protected]

Yesterday i have purchased eluga ray max phone 32 gb. Volume button is not functioning at all. Even on speaker mode volume is very low. Fix this issue or return my money. I can't take this pain anymore.
Why this is phone has such inefficiency?
Pleaseeeeeeeeee fix this.

Last season, i. E in the first year the gas of the same panasonic air-condition was leakage, now also leaking, then i had intimated to company and confirmed that company will be responsible for replacement of manufacturing defective coils without any charges/cost, if the problem of gas leakage again occurred. Company representative had given fake statement that panasonic air condition have blue coated coils to avoid the leakage of gas, but it absolutely false statement to misguide the consumers. Gas is leaking of panasonic air condition since the date of purchase, it’s put the question mark on quality of panasonic products?

I am suffering the mental agony and harassment due to irresponsible and negligence in the service of panasonic, which could not be compensated in the terms of money, which could be compensated in the terms of money, so look into this matter seriously to either replacement of manufacturing defective piece or repair the fault at your end without any cost/charges, otherwise i will compelled to forward this matter to mr. Kazuhiro tsuga, president of panasonic & higher authorities, consumer court and media for vindication of my right.
Explanation :-
1. What’s the benefit of blue coating in panasonic a/cs?
2. What’s the life of panasonic a/cs?
3. What’s the truth behind logo of panasonic - "a better life, a better world"?

Panasonic products will be banned in india to save the money and time both of india’s consumers.

Waiting for your early positively action immediate.

Rajesh arora - [protected]

I purchased above ac alongwith outdoor unit from great eastern appliances bapujinagar bhubaneswar on 11-06=2017 vide invoice no. Bbs/mcm/1718/0619 and was installed in my house on 12-06=2017. Your brochure for installation gives alist of attachedaccessories (Total 9 numbers). The accessories remote control holder and remote control holder fixing screw at slno. 5&6 have not been supplied. Kindly arrange to send the same to me.

I bought panasonic led tv c300 series in november 2015, after around six months of buying the tv, marks appeared on the tv screen. I complained about it in the panasonic, their executive came and analysed the tv and after the analysis, they found that the tv is defected and it needs to be replaced.in june 2016, the tv was replaced. Now again, i can see marks are appearing on the second tv too. It seems that there is some issue with the panasonic led tv c300 series.

Hi, i've a panasonic 4g phone (Imei [protected], [protected]) and am a careful user, one fine morning the touch screen stopped working at certain areas. The service centre at cochin have been un helpful and arrogant and me as a factory worker don't have the time to run after 20 year kids asking then to sort it as the mobile is under warranty, please call me at [protected]. I have trusted panasonic as a brand despite having options from the time they produced vcr s and hope i can get the issue resolved.

Sir,
I have a panasonic p-41 mobile when i purchesed this mobile flip sensor (When i close flip cover mobile screen of and on) was working but after 11 month it is not working so i sent mobile through authorisez mobile center khargone (M. P.) to your company and now from your company mobile screen is changed but again flip cover sensor is not working why if some setting is there in this mobile so please send me the setting of this mobile, do some needful.

Dear sir,

It's been more than two months, my ac started showing some problem. You team initially said, ac needs gas refilling.. It did not help as ac started dropping water from indoor unit. Then your team visited & diagnosed "wire short" problem... Acc to them they fixed it but it was a futile effort. Third visit they said compressor needs to be changed... After 16 days, compressor was changed but now when ac is still not functioning well, they say again gas refill is required... I am too upset for all this & i have been paying for your service guys' visits every time & loads of other charges... I am realising "have i made a mistake for opting panasonic?"

I would like to give the feedback against the installation service request with reference number l[protected] is below 0 as because the tv is not installed properly. The measurement of the wall mount is not good and the tv is not straightly installed and one side is down and another side is up. Moreover they told me that the thickness of the wall is needed to be over 5 inch and our walls are more than 5.5 inch but they told me that they cannot fix the screw and metal screw holders due to the thickness and instead they used plastic holders for the screw and on only 4 such screw they installed the whole tv which weights around 9 kgs and they also took the rest of the metal screw and screw grabber and other such nuts and bolts an on asking he told me that he had exchange those screws and metal bolts etc with those plastic screw holder. Moreover he silently also tried to take away the screws of the table stand and on asking he gave two screws from his bag. I want to know how can he exchange 10 big screws and 4 screw holders with those plastic screw holders. What will i do if these plastic holders come out of the wall. Who will take the responsibility of the tv. It will be very much helpful if you look into the matter soon. Why they use such plastic and cheap things instead of those metal objects given with the tv.

Respected sir/mam
We have purchaed new phone panasonic eligua turbo on 23.11.2016.
There was some problem & we have deposited on pansonic outlet at
28.4.2017 on same date. After 13 days today they are not giving the
Mobile.

Plz do the needful (This is very bad bad company i suggest to
Everyone not purchase the panasonic phone)

Work order no - grn/ps/17/00039
Imei -[protected]

Purchased 2 ton split ac in april 2016 from great eastern appliances, dalhousie. Paid rs 12000/- for ewc for 3 yrs in may 2017 through authorised serv centre zen world, from kolkata - 700028, w. Bengal, india.

I booked a call on 8th june 2017 as ac was not cooling. Technician from zen world says gas leakage. Gas will be filled the next day, i. E. On 9th. When i called serv centre zen world on 9th, they say that i have to pay around rs 2550 for charging gas + their service charges. According to zen world, all services have to be paid within three months of doing ewc.

Is this the system? Panasonic help centre could not provide any info on this. Then what is the meaning of ewc?

Kindly provide an authentic reply / solution to this as we are suffering in this summer heat without ac.

I brought panasonic eluga i3 imei no. [protected] in oct. 16, since last week of april mobile was not charging at all & it becomes too hot to touch, so i gave it for repairy in panasonic mobile repair center in pune - p. C. Support narayan peth on 4 th may & till date i haven't recieved my mobile. My profession is doctor & so much inconvenience i have faced already & now i want refund for it.

Respected sir I have a Panasonic eluga i 2 mobile the mobile is very good condition and the mobile have very good features and nice touch good camera clarity the mobile charge is drying very fast what can I do please help me to what I do please help me which software installation and configuration phone system update so I hope you only clarify that

I had purchased a Panasonic Split AC on[protected] from Great Eastern Appliances Pvt. Ltd., Gariahat Road (South), Kolkata branch vide Invoice No. DK/SA/1718/02587 under the condition that it would be delivered and installed at the premises of Dr. N Roy Barman latest by[protected]. The same was noted in the booking sheet by the Sales personnel. It was not delivered as committed. After several rounds to the outlet it finally got delivered on 2nd June only with the promise that it will be installed on that day.

Throughout the day of 2-6-2017 false promises were being given continuously by your installation team members that installation team was on its way to do the job. I spoke to the personnel at least 10 times over phone and was given the assurance that it would be done shortly. From evening they stopped receiving my calls which is the most unprofessional and indecent means of customer handling. The installation has not happened as yet.

I want the AC to be returned immediately and my money refunded. The extreme harassment, and mental agony that I had to go through had taken a toll on my health as well. Any delay in taking the equipment back would add to my physical and metal discomfort and necessitate appropriate steps.

Dear sir/madame

Purchased panasonic eluga switch mobile in july 2016. As perception of japanese quality and durable products.
But today i realized panasonic is the most cheap quality brand in th indian market.
Reasons and experiences...
- unresponsive service center staff
- unavailability of spare parts
- resale value is in 3 digit. Within year..
-difficult to repair (Even small issue.)

Thanks for giving this kind of experience.

Hi,

My panasonic mobile phone issue is pending since long time on your service centre from 24 april'17 to till date. And customer care and service centre all time provide same feedback "that ram issue in your phone that by issue complete in pending". So please resolve my issue. Asap, other wise i will raise the complaint to higher authorities.

Model no. Eluga-l2
Imei : [protected]
Work order no. Rvsrn1704kxy00025

From prashant sarkar
Mobile no. [protected]