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Panasonic India Complaints & Reviews

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Updated: Mar 13, 2026
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Panasonic India reviews & complaints page 40

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S
sandeepkambleimc
from Kolhapur, Maharashtra
Jun 20, 2017
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Address: Kolhapur, Maharashtra, 416115
Website: Panasonic

I have purchased a new cell phone panasonic eluga turbo from online marketing flipkart.com on dated 29/10/2016. Our product id is od[protected]. After few month phone creates some problem so that i took phone to local service center. While repairing problem the phone has damaged in service center.in that condition panasonic brand give me doa certificate to replace the handset. But at this condition flipkart rejected to pick the phone because of damage, and suggest me to talk with brand. But brand has not communicate me.
So i kindly request to panasonic company to replace my handset with doa certificate or refund my money on my account.
Panasonic India customer support has been notified about the posted complaint.
Worst Service i had not seen before
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    sarangi444
    from Gobardanga, West Bengal
    Jun 19, 2017
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    Address: Angul, Odisha

    I request please return or replace my handset. Because i face more problem in my hand set. When i face firstly problem then i deposited handset in service center. Then after 5 days i received my handset from service center. But after 2 days i faces same problem. Then i deposited again. And received again. But faces same problem in my handset. I faces this type of problem more than 4 times.
    Panasonic India customer support has been notified about the posted complaint.
    Jun 19, 2017
    Updated by sarangi444
    My handset is totaly damaged.my 1st workorder no is-BHN/PS/17/00171 and 2nd is-BHN/PS/17/00229.
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      R
      raka788
      from Delhi, Delhi
      Jun 19, 2017
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      Address: Gurgaon, Haryana, 110027
      Website: panasionic.com

      Following discrepancies have been found in the service of panasonic company :-

      1. Refilling of a/c gas done by panasonic staff on site?

      A) why panasonic staff attended the complaint on the behalf of dg care?
      B) why panasonic staff not completed/follow the criteria of refilling the gas at that time, like checking of leakage etc. Through other necessary process in the service centre?
      C) neither any supporting documents nor any entry done of gas refilling in system by panasonic staff, charges already paid by dg care to panasonic on our behalf?
      D) due to irresponsible and negligence in the service of panasonic staff, now gas again leakage at the beginning of the season?

      So, in the view of all the above, either either replacement of manufacturing defective piece or repair the fault at your end without any cost/charges, otherwise i will compelled to forward this matter to mr. Kazuhiro tsuga, president of panasonic & higher authorities, consumer court and media for vindication of my right.

      Explanation :-
      1. What’s the benefit of blue coating in panasonic a/cs?
      2. What’s the life of panasonic a/cs?
      3. What’s the truth behind logo - "a better life, a better world"?

      Panasonic products will be ban in india to save the money and time both of india’s consumers.

      Waiting for your early positively action immediate.

      Rajesh arora-[protected]
      Panasonic India customer support has been notified about the posted complaint.
      Jun 22, 2017
      Updated by raka788
      Soon a petition will be filed that “ panasonic products would be banned in india to save the money and time both of the indians”.

      Why panasonic staff not completed/follow the criteria of refilling the gas at that time, like checking of leakage etc. Through other necessary process in the service centre?

      Due to irresponsible and negligence in the service of panasonic staff, now gas again leakage at the beginning of the season inspite o[censored]se only one and a half month?

      Last season, i. E in the first year the gas of the same air-conditioner was leakage, now also leakage then i had intimated to company and confirmation that company will be responsible for replacement of manufacturing defective coils without any charges/cost, if the problem of gas leakage again occurred. (Copy duly given below) about the problem that we are facing in one out of purchased two panasonic air-conditioner since the date of purchase. Company representative had given fake statement that panasonic air conditioner have blue coated coils to avoid the leakage of gas, but it absolutely false to misguide the consumers.
      I am suffering the mental agony and harassment due to irresponsible and negligence in the service of panasonic, which could not be compensated in the terms of money, which could be compensated in the terms of money, so look into this matter seriously to either replacement of manufacturing defective piece or repair the fault at your end without any cost/charges, otherwise i will compelled to forward this matter to president of panasonic & higher authorities, consumer court and media for vindication of my right.

      Explanation :-
      1. What’s the benefit of blue coating in panasonic a/cs?
      2. What’s the life of panasonic a/cs?

      3. What’s the truth?
      What’s the truth behind logo of panasonic - "a better life, a better world"?


      Waiting for your early positively action immediate.
      Rajesh arora-[protected]
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        M
        Malay Palai
        from Bhubaneshwar, Odisha
        Jun 17, 2017
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        Address: Khordha, Odisha, 751002

        Dear sir,
        I am using panasonic led tv of model no. Viera_thcs510d_ec42 since 11 months. Today suddenly its sound is not working. I have checked all basic preliminary steps, still is not working. I think there might be any hardware problem in internal speaker. Kindly send any service engineer to my home.

        Contact no -[protected]

        Home address -

        Sisupalgarh, bhubaneswar odisha, 751002.

        Regards
        Malay palai
        [protected]
        Panasonic India customer support has been notified about the posted complaint.
        IMEI no [protected]
        purchaging date 3 jan 2017 phne me battery backup problem thi isliye phone ko smriti traders sultanpur me repair k liye diya jo service center hai 3 april 2017 ko diya gya lekin center dwara aur customer srvice dwara delivery date age krte gye abi tak koi solution nhi aaya h...
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          E
          eazhil
          from Chennai, Tamil Nadu
          Jun 16, 2017
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          Address: Chennai, Tamil Nadu, 600059

          My moile phone panasonic eluga l2 is faulty i searched your service centre at chennai., no one is responding kindly provide the currently working valid number and address for getting my phone serviced. Your service centre at tdamodahran street is closed andi have tried in many other locations none found workable for servicing.
          Kindly give details of person to be contacted including the service centre address at chennai.
          Thanking you.
          Panasonic India customer support has been notified about the posted complaint.
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            A
            Anik Roy
            from Pune, Maharashtra
            Jun 16, 2017
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            Address: 700091

            I have procured a split 1.5 ton panasonic a/c from great eastern (The trusted one), salt lake branch on 26th january, 2017. While conveying our specification to the sales representative, we specifically emphasized, that we require very good cooling as because my mother is an acute asthma patient. Accordingly this model was suggested to be the best one within our budget (Rs. 35000 appx.)
            But from the day it has been installed (Tentatively mid of march), it is posing constant problem. Already twice within this short tenure of two months, we have lodged two complaints. Till now the same problem (Very little/ no cooling and too much of sound) is existing. Recently the machine has started shooting ice crystal after few hours of operation.
            My mother’s health has worsen a lot due to the poor functioning of the said air conditioner as because she has been prescribed by the doctor to stay in a cool temperature.
            This is for the first time we are using panasonic product and is really disgusted and frustrated with its quality.
            Panasonic India customer support has been notified about the posted complaint.
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              S
              Sourav Das Contai
              from Ghatal, West Bengal
              Jun 16, 2017
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              Address: Howrah, West Bengal, 711411

              I am submitted my panasoni eluga mark 2 mobile phone on 22.05.2017 at panasonic customer service, airvoice, tel - [protected], howrah. They are proposed me that i willl recieve my mobile 10 to 15 days, & i am recieve a call from panasonic for my mobile is ready & 15th june i will get my phone. Bt till now i am not getting my phone. I am complain about this matter through phone at your complaint centre no. [protected] many times. The job sheet no. Hvh/ps/17/0040 & imei no. [protected].
              I am helpless, so you please kindly check this matter as soon as possible.

              Regards,
              Vikash pandey
              [protected]
              [protected]@gmail.com
              Panasonic India customer support has been notified about the posted complaint.
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                T
                Tripti A Rastogi
                from Patna, Bihar
                Jun 16, 2017
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                Address: 400104
                Website: panasonic.in

                I belong to Mumbai and stay in Malad West. My designated service center is Micro services. my Washing machine is under warranty and is not working since 4th of june. I logged a complaint but toll date they have not been able to resolve the same. Everytime i call them, they provide me a new request no. which are as follows and keep giving me different /fake commitments:
                R[protected]
                R[protected]
                R[protected]
                R[protected]
                I am really frustrated with this response. Kindly do the needful. Either get this machine repaired or please return my money and take this back.

                Tripti Rastogi
                [protected]
                Panasonic India customer support has been notified about the posted complaint.
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                  Sureshwar Prasad Srivastava
                  from Bharatpur, Rajasthan
                  Jun 16, 2017
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                  Address: Jaipur, Rajasthan, 302029

                  Yesterday i have purchased eluga ray max phone 32 gb. Volume button is not functioning at all. Even on speaker mode volume is very low. Fix this issue or return my money. I can't take this pain anymore.
                  Why this is phone has such inefficiency?
                  Pleaseeeeeeeeee fix this.
                  Panasonic India customer support has been notified about the posted complaint.
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                    R
                    raka788
                    from Delhi, Delhi
                    Jun 15, 2017
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                    Address: Gurgaon, Haryana, 110027
                    Website: www.panasonic.com/in

                    Last season, i. E in the first year the gas of the same panasonic air-condition was leakage, now also leaking, then i had intimated to company and confirmed that company will be responsible for replacement of manufacturing defective coils without any charges/cost, if the problem of gas leakage again occurred. Company representative had given fake statement that panasonic air condition have blue coated coils to avoid the leakage of gas, but it absolutely false statement to misguide the consumers. Gas is leaking of panasonic air condition since the date of purchase, it’s put the question mark on quality of panasonic products?

                    I am suffering the mental agony and harassment due to irresponsible and negligence in the service of panasonic, which could not be compensated in the terms of money, which could be compensated in the terms of money, so look into this matter seriously to either replacement of manufacturing defective piece or repair the fault at your end without any cost/charges, otherwise i will compelled to forward this matter to mr. Kazuhiro tsuga, president of panasonic & higher authorities, consumer court and media for vindication of my right.
                    Explanation :-
                    1. What’s the benefit of blue coating in panasonic a/cs?
                    2. What’s the life of panasonic a/cs?
                    3. What’s the truth behind logo of panasonic - "a better life, a better world"?

                    Panasonic products will be banned in india to save the money and time both of india’s consumers.

                    Waiting for your early positively action immediate.

                    Rajesh arora - [protected]
                    Panasonic India customer support has been notified about the posted complaint.
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                      J
                      J.N.Nanda
                      from Guskhara, West Bengal
                      Jun 17, 2017
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                      Address: Khordha, Odisha, 751020

                      I purchased above ac alongwith outdoor unit from great eastern appliances bapujinagar bhubaneswar on 11-06=2017 vide invoice no. Bbs/mcm/1718/0619 and was installed in my house on 12-06=2017. Your brochure for installation gives alist of attachedaccessories (Total 9 numbers). The accessories remote control holder and remote control holder fixing screw at slno. 5&6 have not been supplied. Kindly arrange to send the same to me.
                      Panasonic India customer support has been notified about the posted complaint.
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                        Rati Sharmaa
                        from Jalandhar, Punjab
                        Jun 14, 2017
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                        Address: Gautam Buddh Nagar, Uttar Pradesh, 203207
                        Website: Panasonic

                        I bought panasonic led tv c300 series in november 2015, after around six months of buying the tv, marks appeared on the tv screen. I complained about it in the panasonic, their executive came and analysed the tv and after the analysis, they found that the tv is defected and it needs to be replaced.in june 2016, the tv was replaced. Now again, i can see marks are appearing on the second tv too. It seems that there is some issue with the panasonic led tv c300 series.
                        Panasonic India customer support has been notified about the posted complaint.
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                          toon drive
                          from Perumbavoor, Kerala
                          Jun 14, 2017
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                          Address: Ernakulam, Kerala, 683501

                          Hi, i've a panasonic 4g phone (Imei [protected], [protected]) and am a careful user, one fine morning the touch screen stopped working at certain areas. The service centre at cochin have been un helpful and arrogant and me as a factory worker don't have the time to run after 20 year kids asking then to sort it as the mobile is under warranty, please call me at [protected]. I have trusted panasonic as a brand despite having options from the time they produced vcr s and hope i can get the issue resolved.
                          Panasonic India customer support has been notified about the posted complaint.
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                            Y
                            yaj1982
                            from Nanded, Maharashtra
                            Jun 14, 2017
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                            Address: Khargone, Madhya Pradesh, 451221

                            Sir,
                            I have a panasonic p-41 mobile when i purchesed this mobile flip sensor (When i close flip cover mobile screen of and on) was working but after 11 month it is not working so i sent mobile through authorisez mobile center khargone (M. P.) to your company and now from your company mobile screen is changed but again flip cover sensor is not working why if some setting is there in this mobile so please send me the setting of this mobile, do some needful.
                            Panasonic India customer support has been notified about the posted complaint.
                            I bought LED TV. From the dealer chellmani&co 9 month back company not send installation pupil, now, today I call customer care service service request Hindi pupil Only attend call I am not satisfied your service
                            Not spinning properly. Seems as if the belt is loose.
                            Panasonic Eluga Turbo (Champagne Gold, 32) replacement as per DOA Certificate Order ID: OD[protected]. Flipkart company rejected to pick up the handset due to damage. But handset is damaged while repairing in service center. Please give replacement as early as possible.
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                              Purivicky
                              from Coimbatore, Tamil Nadu
                              Jun 12, 2017
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                              Address: Mumbai City, Maharashtra, 400064
                              Website: www.consumercimplaints.in

                              Dear sir,

                              It's been more than two months, my ac started showing some problem. You team initially said, ac needs gas refilling.. It did not help as ac started dropping water from indoor unit. Then your team visited & diagnosed "wire short" problem... Acc to them they fixed it but it was a futile effort. Third visit they said compressor needs to be changed... After 16 days, compressor was changed but now when ac is still not functioning well, they say again gas refill is required... I am too upset for all this & i have been paying for your service guys' visits every time & loads of other charges... I am realising "have i made a mistake for opting panasonic?"
                              Panasonic India customer support has been notified about the posted complaint.
                              Jun 12, 2017
                              Updated by Purivicky
                              Panasonic — Ref: AC

                              1 Review
                              Pu Purivicky on Jun 12, 2017
                              Mark as Resolved

                              Dear Sir,

                              It's been more than two months, my AC started showing some problem. You team initially said, AC needs gas refilling .. it did not help as Ac started dropping water from indoor unit. Then your team visited & diagnosed "wire short " problem ... ACC to them they fixed it but it was a futile effort. Third visit they said compressor needs to be changed ... after 16 days, compressor was changed but now when AC is still not functioning well, they say again gas refill is required ... I am too upset for all this & I have been paying for your service guys' visits every time & loads of other charges ... I am realising " have I made a mistake for opting Panasonic?"
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                                dipuborah
                                from Mumbai, Maharashtra
                                Jun 10, 2017
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                                Address: Kamrup Metropolitan, Assam, 781022

                                I would like to give the feedback against the installation service request with reference number l[protected] is below 0 as because the tv is not installed properly. The measurement of the wall mount is not good and the tv is not straightly installed and one side is down and another side is up. Moreover they told me that the thickness of the wall is needed to be over 5 inch and our walls are more than 5.5 inch but they told me that they cannot fix the screw and metal screw holders due to the thickness and instead they used plastic holders for the screw and on only 4 such screw they installed the whole tv which weights around 9 kgs and they also took the rest of the metal screw and screw grabber and other such nuts and bolts an on asking he told me that he had exchange those screws and metal bolts etc with those plastic screw holder. Moreover he silently also tried to take away the screws of the table stand and on asking he gave two screws from his bag. I want to know how can he exchange 10 big screws and 4 screw holders with those plastic screw holders. What will i do if these plastic holders come out of the wall. Who will take the responsibility of the tv. It will be very much helpful if you look into the matter soon. Why they use such plastic and cheap things instead of those metal objects given with the tv.
                                Panasonic India customer support has been notified about the posted complaint.
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                                  yadavndy
                                  from Delhi, Delhi
                                  Jun 10, 2017
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                                  Address: 122001

                                  Respected sir/mam
                                  We have purchaed new phone panasonic eligua turbo on 23.11.2016.
                                  There was some problem & we have deposited on pansonic outlet at
                                  28.4.2017 on same date. After 13 days today they are not giving the
                                  Mobile.

                                  Plz do the needful (This is very bad bad company i suggest to
                                  Everyone not purchase the panasonic phone)

                                  Work order no - grn/ps/17/00039
                                  Imei -[protected]
                                  Panasonic India customer support has been notified about the posted complaint.
                                  We have call 4days ago for TV repairing
                                  No one came to repair
                                  Model No - 40C200DX 40" LED TV
                                  SL NO-165PT0US16645
                                  Contact - [protected]
                                  Water fell on my phone, after which the screen is gone off and toch screen also not working, i can hear the phone ringing but cant receive or see .please help
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                                    rp c
                                    from Kolkata, West Bengal
                                    Jun 10, 2017
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                                    Address: Kolkata, West Bengal, 700028

                                    Purchased 2 ton split ac in april 2016 from great eastern appliances, dalhousie. Paid rs 12000/- for ewc for 3 yrs in may 2017 through authorised serv centre zen world, from kolkata - 700028, w. Bengal, india.

                                    I booked a call on 8th june 2017 as ac was not cooling. Technician from zen world says gas leakage. Gas will be filled the next day, i. E. On 9th. When i called serv centre zen world on 9th, they say that i have to pay around rs 2550 for charging gas + their service charges. According to zen world, all services have to be paid within three months of doing ewc.

                                    Is this the system? Panasonic help centre could not provide any info on this. Then what is the meaning of ewc?

                                    Kindly provide an authentic reply / solution to this as we are suffering in this summer heat without ac.
                                    Panasonic India customer support has been notified about the posted complaint.
                                    Panasonic's AC EWC/AMC policy is disgusting as they will not provide EWC/AMC after 5 years completion from purchase date. Even their 5 years calculation is not correct at all. Panasonic India should look into the matter for betterment.
                                    Is your problem resolved by Panasonic team ?
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                                      shirish changundi
                                      from Pune, Maharashtra
                                      Jun 7, 2017
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                                      Address: 411041

                                      I brought panasonic eluga i3 imei no. [protected] in oct. 16, since last week of april mobile was not charging at all & it becomes too hot to touch, so i gave it for repairy in panasonic mobile repair center in pune - p. C. Support narayan peth on 4 th may & till date i haven't recieved my mobile. My profession is doctor & so much inconvenience i have faced already & now i want refund for it.
                                      Panasonic India customer support has been notified about the posted complaint.
                                      Panasonic eluga mob. Screen touch problem given in thane service.cent. on 17 Apr, 2017 ( warranty approval)W.O. No: PKD/PS/17/00060, till date I got reply that part pending, approx 20 time called in cust . care and B.H., R.M, and B.M, told to give me replacement but still no got, near about 1 and half month completed too much bad service
                                      Dear Sir,
                                      My self Mr Tomar from bhopal we have purchase Panasonic mobile handsets model number WG14438 against flipkard invoice number FOYSFOO[protected] but aftet received product found defected we had complaint to service station three time but problem not resolve

                                      Regards
                                      Tomar
                                      [protected]
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                                        kavimass
                                        from Krishnagiri, Tamil Nadu
                                        Jun 6, 2017
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                                        Address: Nadia, West Bengal

                                        Respected sir I have a Panasonic eluga i 2 mobile the mobile is very good condition and the mobile have very good features and nice touch good camera clarity the mobile charge is drying very fast what can I do please help me to what I do please help me which software installation and configuration phone system update so I hope you only clarify that
                                        Panasonic India customer support has been notified about the posted complaint.
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