Respected Sir/Madam,
My name is "Jigisha Vaja". I am hereby with most dreadful complaint for your Panasonic's worst after sales service from customer care as well as your service station in Vadodara addressed
Contact Person : Amit Kumar
Email : [protected]@gmail.com
Contact Number : [protected], ,
Address : Ug-21, Concrde Building, R.c Dutta Road Alkapuri, Vadodara, Gujarat, Vadodara, Gujarat
I have purchased Panasonic Eluga Switch (Gunmetal Grey) on 7/11/2015.
from SK Infinitetrade PVT LTD addressed
1-3, 10-12, Tower A, Basement,
Kunj Resi Cum Plaza, Near Polo Club, Rajmahal Road,
Jawaharlal Nehru Marg, Vadodara, Gujarat 390001
Phone:[protected].
Due to handset power on/off and hardware problem, I submitted my handset to your above mentioned service station on 13/10/2016 which is in warranty period.
I am hereby sending you the scanned copies of my original Bill of the handset and and job sheet received from the service station during submission of my handset.
From the day I have submitted my handset in your service station date : 13/10/2016 with a positive hope of receiving an excellent customer service, The concerned person from the service station at that time told me that my handset will be serviced and repaired within 20 to 25 days. But till now that is 25/11/2016, I have not received my handset neither I am getting any response from your service station or by your customer care service number [protected]. I have each and every recordings of your customer service which is necessary for me to prove to you that how worst customer care service is provided by Panasonic company to its customers.
So it is my humble request to you to take a quick action on my complaint or else the last choice I am having is none other than to complaint in "Grahak Suraksha" to your Panasonic company.
Hoping for your positive and quick action
Yours faithfully,
Jigisha Vaja.
Panasonic India customer support has been notified about the posted complaint.
Model- Eluga A2