Panasonic India Complaints & Reviews

Sir i had purchased a led panasonic tv from girias richmond road bangalore, and also insured for another year 2016=17, last month all of a sudden the speaker gone out. We registered a complaint through customer care and also through face book, it took a weeks time to send a mechnic. One individual from your company came and told that the speaker has gone out and it is chargable and demanded rs 1800/- as service charge, and i requested him to bring and replace it, he went back and did not respond again on repeated reminders another engineer was sent who inspected the tv and conveyed that the speaker is ok and the mother board has become defective, which may cost more than rs 12000/-, i showed all the relevant papers and the insurcnce documents. For which he told that the insurance people will replace the defective parts and demanded rs 1800.00 as charge, and again after a couple of days i received a message from the customer care stating that the speaker is ready and arrange for the payment. I desperately just conveyed the feedback given by their engineers, and requested to do the needful, the very next day they have sent a message stating that your request r[protected]h has been cancelled due to reasons customer not available/reachable. Sir, i request you people to kindly take the issue seriously, we customers sacrifices most of our needs and arrange money for purchasing such items relying on the brands for people like us rs 60 to 70 thousands is a big amount, its being paid out of pension and hard earned money etc. But once the items are sold the employes and workers play with our emotions and they ignore the need of the customers etc, its almost more than 40 days. The tv is ideal hoping every day the company will send the mechanic and get it repaired. But no positive resonse, . I hope the monitering team will understand. . Like me their are many customers please take it serious and dont disapoint the customers. My tele no is [protected].

There is minor problem in my mobile phone i submit my phone on 8th oct 2016 but at todays date company or service center cant give my phone there was over 1 month so please send my phone fastly because i dont want to hear from your exicutive that sir yor phone is in under proccessing so please sir do fast sir.

My led is not working from 18 October to the till date.there is panel issue...please let me know when it solve.no response from your end...can I go to consumer care...???my register mobile no is [protected]

Dear Sir / Mam

I have submitted my mobile phone to service center before one month (04/10/2016) for on off problem ( in Bhiwadi Rajasthan). but after submission service center person sad to me to call customer care to know about my cell position. we have follow to last 15 days to know about my cell phone. every customer executive sad to me that he is ex-elate my complaint and my cell will be ok in next 3-4 days. but today he sad for 15 day's wait.

This is vary painful to me.

So I requested you to see in this matter.

My cell phone is PANASONIC ELUGA SWITCH
IMEI NO - [protected]
[protected]

JOB SHEET NO - KJASPRJ0441016PI16284

I request you to please check the same and resolve my problem on priority otherwise i have to go with consumer court.

Quick response is appreciable

nothing done abt it