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Panasonic India Complaints & Reviews

www.panasonic.co.in

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Updated: Jul 23, 2025

Complaints 2018

Resolved

281

Unresolved

1737

So far, so good. Panasonic India is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Panasonic India will keep up the work and continue to help more customers with their concerns even better 🤝

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Panasonic India reviews & complaints page 52

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Address: 400701

My name is indrajet nayak residencs of navi mumbai. I have purchased mobile phone of brand panasonic but mobile phone started heating very much after few days and it automatically got switch off.
Its more then a month my mobile phone is in panasonic service center. I think they are delaying it because it is under warranty peipriod. It is brand new panasonic mobile phone which stop working within 5 months from date of purchase. They are just giving excuses. Spare parts are not availasble.
Its in service center from 13th of august 2016 and to day date is 24th of september which is more then a month.
Please take some strick acction against them.
Purchase invoice and complain form have been attached

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Panasonic India customer support has been notified about the posted complaint.

Sep 27, 2016

Updated by indra nayak They are telling same thing we are in touch with technically department, spare parts not available.

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201305

Website: www.inoxhardware.com

Panasonic — fridge is not cooling (model no. nr-ah183 gv1n & s. no.1gv800143

Continental hardware pvt. ltd. 59 j (d) noida special economic zone, noida phase ii, distt g b nagar 201 305 submitting a complaint.

I had purchased panasonic fridge from gip mall sector 18, noida on dated 15th march 2012, from initial this is creating cooling problems.

Reqt to depute service engineer immediately to solve the problems.

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Address: Ajmer, Rajasthan, 305001

My led problem within one week, i am calling ur service center. after three day ur company provide service man. service man come my house & check led. service man charge 550/- & no solve problem. he said ur led display problem & led plate going on service center plz you come service center with your led. i am going your service center & provide my led. your branch man said my i have solve ur problem within two day. but he can not solve my led problem. i am continue contact ur service center but he said reply testing ur led. so plz sir how many time testing led. only two years purchase led & display problem why. ur service is very poor. i am not satisfied ur service.in future me & my friend not purchase any panasonic item.

Panasonic India customer support has been notified about the posted complaint.

Sep 22, 2016

Updated by Mohammad Saeed Khan Poor Service

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Address: Sirsa, Haryana

Website: consumercomplaints.in

Imei no. [protected]
[protected] which has been purchased by me from your local dealer shyam guru associates against bill no. 580 dt.[protected] while purchasing above said handset the dealer had shown me various sets of other companies but i opted to purchase set of your company by having faith on your product. But sorry to sat after the purchase of set with in 3 mnth the manufacturing defect in ur set crept on and i got contact with the dealer who received my set to send the same to customer care and customer care has sent the set at noida due to manufacturing defect but after 2 mnth their is no response so far..

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Address: Gurgaon, Haryana, 1122002

Website: www.mobile.panasonic.co.in

Dear sir i want to put a cheating case on panasonic. I have purchased panasonic eluga a2 on the top of the box it showing internal 16gb after i have received the product it's only 10gb already i contacted customer service and technical team and i demand for another model apart from that, after that the executive rama aurora not picking the phone i have sent a mail to us i want another model. Now i want another model eluga note my time totally wasted need compensation means another mobile

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Address: Kanpur, Uttar Pradesh, 208010

Website: consumer complaints.in

I have bought a 42 inches panasonic led tv just one year ago but now it;s panel is damaged and now its not working. but the company is not repairing it . they are charging a high amount of money of 18000 with only 2 months
guarantee.i want a new tv or repair it for free.
Date of incident- 22 of august 2016. my email id is [protected]@gmail.com.

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Address: Kolkata, West Bengal, 700135

Website: www.panasonic.com

My AC was bought in July'15. After one year, suddenly my AC has stopped working. AFter raising complaint # R[protected], a technician came and told that my compressor has seized and will get a new compressor. It has been over a week that I have not got it resolved. Everytime I email, they only apologise without any resolution. Need a resolution ASAP

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Address: Jaipur, Rajasthan, 302022

I give my handset panasonic eluga switch before 1.5 month. they dont clear that how much time taken by my phone. they does not reply and say we dont have part and there T&C they will take maximum 15 to 20 days. according to the rule they will not clear about my phone the company having more trouble for me.the company service or on calling they does not clear me about the phone.sir please help me.
jobSheet no.-KJASPRJ278816PI1903

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Address: Ludhiana, Punjab, 141006

Sir l submit my phone in service centre 27/07/2016 but after 50 days my phone model na is Panasonic eluaga I he send me e-mail he provide same model eluaga I but when I visit in service centre it provide Panasonic p51 but I am not satisfied I only want eluaga I phone so help me my job sheet no is (kjasppb220716pi9709) I have prof as e-mail he was said that he provide same model eluaga I thank u

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A

agrawal shailesh1

from Mumbai, Maharashtra

Sep 21, 2016

I had submitt my device in service centre last 30 july 2016
but not give me retunn till date as 16 sep 2016

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Address: Gurgaon, Haryana, 122002

Website: www.panasonic.com/in/consumer/tv.html

I HAVE BEEN MAKING FREQUENT COMPLAINTS FROM 29TH JULY 2016 AND THE SERVICE REPAIR SEEMS TO BE DONE TEMPORARILY. THE WARRANTY EXPIRES ON 22ND SEP 2016 AND I WOULD HAVE MADE ATLEAST 5 TO 6 COMPLAINTS SINCE THEN BUT THIS FREQUENT PROBLEM OF THE SAME PROBLEM IS VERY DISSATISFYING
SERVICE REQUEST NO R[protected], R[protected], R[protected], R[protected], R[protected].

NOW THE LATEST COMPLAINT NO IS R[protected]. Post which i am informed that the part is not available and they can replace the product. Later they tell me that i need to pay for the balance amount as only 50% of the purchase price will be adjusted towards the replacement. This is unjustifiable then what purpose does a warranty product solve

Sep 21, 2016

Complaint marked as Resolved

They agreed to my request and replaced the TV with no cost to me so i am satisfied with the result

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Address: Neemuch, Madhya Pradesh

I brought 40 inch led televesion atleast 8 month above.their is a problem occuring in it last month.after replacing part the problem is solved ..but in this month same problem is again come.i want to replaced it but the compony is not ansuring or resolving about my problem science 15 days.i am suffring from last 15 days and also last month same thing happend with me.

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Address: Mumbai City, Maharashtra, 400024

Website: panasonic

Last more then 20 days my AC is not working... I made a complaint... Panasonic cust care sent 2 technicians with zero technical knowledge.. They took service charges, replaced some part... it started temporarily.. stopped working right on the next day.. later they started telling that it has voltage problem.. I got my electrician and checked... there is no such voltage problem. I called cust care again... they are saying that the complaint is closed by the technician and I have to pay again and it will take 2 more days to send another technician... that's really frustrating.. last week I got problem in my Lenovo laptop.. They send the technician right on the next day and my laptop started... Dont ever buy panasonic products..

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Address: Dhanbad, Jharkhand, 828005

I had purchased panasonic fridge from reliance Digital Dhanbad (jharkhand) in 2013. from initial this is creating cooling problems. two times yr service engineer visited and temporarily solved the problems. Again it is not cooling.

reqt to depute service engineer immediately to solve the problems.

from:

AKHTAR SHAMIM

QR. NO : C-2/66 SECTOR VII
KOYLA NAGAR DHANBAD (JHARKHAND) 828 005

MOBILE.NO: [protected],

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Reliance Digital Customer Care

from Noida, Uttar Pradesh

Sep 16, 2016

Dear Akhtar,

Apologies for the inconvenience caused. Our team will contact you and provide a resolution.

At Your Service,
Reliance Digital

Reliance Digital Customer Care

from Noida, Uttar Pradesh

Sep 16, 2016

Dear Akhtar,

Your complaint has been registered with us and here is the complaint number[protected] for future reference.

At Your Service,
Reliance Digital

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Address: Kanpur, Uttar Pradesh, 208001

Dear customer support executive,
I submitted my panasonic mobile in service center in shri ram sales and service, express road, kanpur - 208001. Due to charging problem on the date of 27th july, 2016. Today, it's complete 45 days but my phone has not been repair. I went to service center before 15 day but they have not give me proper response, it's okay. But today they misbehave with me. I want to say that if your service center are not to able in giving proper services. So please shut down it. I will not suggest to anyone to purchase panasonic mobile. Because i not want that any other face this type of problems. It's not a good way in making customers relationship.
Please sort out my problem, otherwise i will choose another way, which will not good for your product image.

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Address: 400701

Sir/mam
Purchased smart phone from panasonic india on 1st march 2016, within 6 months it get automatically switch off.
It has been a month now problem has not been solve till know. When i call panasonic customer care they always says it is in progress call after a week.
Mobile is panasonic switch.
This problem is not only with smart phone but with all panasonic product.
So please do the need full.

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Address: Agra, Uttar Pradesh, 282005

Website: www.panasonic.com

Sir we have continuously done a complaint regarding tuner pcb or A BOARD of plasma tv 50 inches but no positive responce from agra service centre, ARM Major .GILL, & CSM NITIN BANSALthey say that your tv is out of warranty and company will not provide the particular part which i have asked as this model is stopped by the company and now your tv is waste, sir i request you please see this problem as we believe in panasonic products and i have purchased two plasma of amount 120000 rupees, so kindly make my problem solved either by solving the part problem or tell the solution what should i do for these tv...my previous complaint number are R[protected] THIS WILL SHOW YOU ALL HISTORY AND EMPOLYEES RESPONCE ON MY COMPLAINT THEY SAME TIME CANCELLED MY COMPLAINT BY SAYING CUSTOMER NOT AVAILABLE AT PLACE BUT I AM THERE AT THE PLACE BUT THEY FALSELY EVERY TIME CANCELLED MY COMPLAINT

Panasonic India customer support has been notified about the posted complaint.

Sep 09, 2016

navin maurya's response My Panasonic phone is problems hetting problem and display blinking problem and Samit is my phone gallery and not replying my phone and not Sol my problem and not reflesmant not pats refleshman and my Panasonic phone is do

Sep 09, 2016

navin maurya's response Rifleshmant my phone

Sep 09, 2016

navin maurya's response Replay me

Sep 12, 2016

Updated by gita singh sir from past 1month i am continuously following the company to solve my issue but they are not doing so

Sep 12, 2016

Updated by gita singh sir CSM NITIN BANSAL MOBILE NUMBER ID [protected], AGRA SERVICE CENTRE NUMBER IS [protected]

Sep 19, 2016

Updated by gita singh sir nothing has been done from company side and when i talk to CRM NITIN BANSAL he often says in meeting and give a phone number of major gill([protected])while major says we cant resolve yr problem company i s not having the part, sir customer is suffering the pain kindly resolve as soon as possible

Sep 19, 2016

Updated by gita singh my complaint is from almost two months why the company is not resolving it,

Sep 26, 2016

Updated by gita singh sir nothing is been done from company side we are making frequent number of complaints but company is not solving are problem, customer is in deep trouble he has invested 1.20 lacs

Sep 27, 2016

Updated by gita singh today also i talk to major gill he says i will not be able to solve yr problem, so now tell me what to do

Oct 01, 2016

Updated by gita singh There is no resolve of our problem till now and we are continuously making our efforts to give necessary information to forum so that legal action has to be taken to solve our problem

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N

navin maurya

from Mumbai, Maharashtra

Sep 14, 2016

Hiting problem and display blink Panasonic legs l2 not priprring do for my Panasonic legs l2 phone

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Address: Kottayam, Kerala, 686001

Website: www.mobile.panasonic.co.in

Sir
My name is Cibin Baby, I have a Panasonic P55novo. On 20/07/2016 i gaved it to Panasonic Smart phone service center to repair my display.they said that it will be returned within 15 days but now its 2 month but not yet received my mobile. I contact Panasonic service center they said that contact on a [protected]. they always says that mobile is under progress.I'm coating my imei no:[protected] and customer receipt .please understand my situation and please do as necessary.
thank you

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Nirbhay Sharmaa

from Patna, Bihar

Sep 13, 2016

I Nirbhay Sharma purchase Panasonic P75 on 20/06/2016. After few days I saw that there is dust in rear camera. I went to service center, the person cleaned it. And now again camera got dust.
Please tell me what to do if again and again this problem arise.
I am hoping that you will solve this problem as soon as possible.
Thank you very much.

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Address: Bardhaman, West Bengal, 713212

A panasonic sprlit a. C was purchased in feb'13. Before completion of warranty the ewc (Annual maintenance contract) was done. Service was ok under ewc. Before completion the ewc for renewal the same annual service amount was deposited to the dealer but inspite of regular request neither getting service nor the ewc card.
The authorized service center details below.
Name : reliable service
Address : g. T. Road, durgapur - 713213,
Dist. - burdwan
Contact no. [protected] /[protected]
Payment was done : 08.05.16

Payment receipt enclosed

Regards,

Amitava das
[protected]
[protected]

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Address: 208002

I have purchase the panasonic eluga l2 mobile on 30/05/2016 from maya electronics sagar market kanpur, my phone is not switching on when i tried to open it after few days even after connecting charger, so i take my set to authorize service centre in express road kanpur u.P. In ajanta tower, technician mr. Saif check the mobile and said that your mobile is water damage and you have to pay for board but he fail to show any water on plate, then i go to may a electronics he charge the mobile for half an hour and my mobile switch on pressing power button
contact no. [protected]
emei no : [protected]

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Address: Namakkal, Tamil Nadu, 637211

I have bought
Model: Panasonic t33
Battery no: hty[protected]
Charger no: pa5vloabsao

It has been three months and have done servicing more than 5 times.
The charger pin is not working often and after the last service mic is also not working.
This model seem to be unfit. So I would like to exchange or request you to repay my money back.

Thank you

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R

Rohit@77720

Sep 9, 2016

Dear customers care my phone is panasonic p55 novo 2gb am buying for 16 feb 2016 you no update launch only 4.4.2 ..1 year complete launch this phone no update launch for this phone pls fast update for this phone android 5.1 android lollipop.
Thankyou

Phone charger pin and mic - Comment #2544967 - Image #0

D

Darshan Girase

from Pune, Maharashtra

Sep 13, 2016

Service center of jalgaon maharashtra 425001 does not give proper reply and servise to us . i have faced lots of problem, now it too much

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