Claimed

Panasonic India Complaints & Reviews

1
Last updated May 7, 2024
Complaints 2014
Resolved
280
Unresolved
1734
Quick Links
Statistics
Share
Contacts

File a complaint to Panasonic India

Having problems with Panasonic India?

File a complaint and get it resolved by Panasonic India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Panasonic India
Customer Service Contacts

Panasonic India Phone Numbers

Phone
+91 22 2230 1952
261
166

Panasonic India Website

Panasonic India Head Office Address

No 88, 6Th Floor, Consumer Sales Div, Spic Building Annexe, Mount Road, Guindy
Chennai
Chennai District
Tamil Nadu
India
600032

Panasonic India reviews & complaints page 54

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
sanch11
from Agra, Uttar Pradesh
Report
Copy

Complaint not resolved after 18 days

Address:Kolkata, West Bengal, 700060
Website:www.panasonic.com/in/support/contact-us.html

I have logged Ticket #R[protected] on 7-Aug. Panasonic service center technician came to my house on 8-Aug and took the part (PCB) for repair/replace. That time it was under warranty and I was told that within 3-4 days they will repair/replace that part.
It's been more than 18 days now, I have neither received the part repaired or replaced. There is no update from Panasonic why this ticket is still unresolved and unattended.
How...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:New Delhi, Delhi, 110046

Dear team,
I am very frustrated your services because almost one year concer n regarding my led but never response, every time complain number generated and after two days received reply your side complain cancelled due to estimate not approve.
But you do not understand my concern seriously because never take a time to resolve my issue
I want to call your service head immediately kindly share mail id or number. br...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
R
RahulPanasonic
from Noida, Uttar Pradesh
Report
Copy

Panasonic 40c400d 101.6 cm - worst customer service

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

Hello

My led tv which i purchased around 5 months ago is dead since last 6 weeks now.in spite of multiple follow-ups and complaints nothing has been done so far. I am surprised by the slas you guys follow and if anyone monitors these srs. Last time local service center told me that my tv needs panel replacement and they are arranging it. After 2 weeks they told me that panel is not available so full led tv will be replaced...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
mishrajee39
from Palwal, Haryana
Report
Copy

Service not received under warranty

Address:Faridabad, Haryana, 121005

Dear Sir, I purchased a LED Tv to the Shree Balaji Sales, Address. Old G. T. Road Palwal (Mob. No. [protected]) vide Bill no. 1028 dt.[protected]. And he provide me 2 year warranty which is also mentioned on bill. But now when my led Tv is not working. It is not showing any image when I start it. First I contacted to seller, he told me that register a complaint to Panasonic. Then, I contacted to customer care of Panasonic company, first they...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mishrajee39
from Palwal, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Service not received under warranty

Address:Faridabad, Haryana, 121005

Dear sir, i purchased a led tv to the shree balaji sales, address. old g. t. road palwal (mob. no. [protected]) vide bill no. 1028 dt.[protected]. and he provide me 2 year warranty which is also mentioned on bill. but now when my led tv is not working. it is not showing any image when i start it. first i contacted to seller, he told me that register a complaint to panasonic. then, i contacted to customer care of panasonic company, first they...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:110092

Mobile have given to service centre for repair 3-4 times within warranty (For july 7-10 days & july 3oth as per jobsheet no. Kjaspdl108716pi48629). Till date i hv not recd any proper response. Pls issue new handset due to various problem in ur handset & parts not found in company as per executive working. Pls checks my & ur executive recording. Pls confirm the status within 48 hours.

Thanking you
Sandhya
M. No....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sanju2001
from Bahula, West Bengal
Report
Copy

Fridge

Address:Meerut, Uttar Pradesh, 250001

I have purchased a 200liter fridge from Shekhar Panasonic, Meerut on 21/09/2015.
My fridge is not working properly.
The problem is related with cooling system. The freezer unit is working normally but the rest unit there is no cooling so that the items placed there become no longer fresh and goes to dustbin.
Please resolve as soon as possible

Shiv Aggarwal
Meerut
[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
B. Archana
from Gurgaon, Haryana
Report
Copy

Panasonic eluga mark royal (gold) smartphone

Address:Vadodara, Gujarat, 390024

I have purchased panasonic eluga mark smart phone in the month of february, 2016. After one month of purchasing, the phone started giving problem like, low voice, automatic switch the phone etc.in the month of july, 2016 it started showing low battery and switched off automatically, even battery was full charged. I went to service centre, they repaired it, but again after one week it started giving same problem. Again i went to service centre...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
anju08
from Delhi, Delhi
Report
Copy

Panasonic 32 inch led tv

Address:New Delhi, Delhi, 110012

Dear sir/mam, i purchase panasonic -32 Fhd led tv-32efd. my tv not working last one month and i complaints your customer care but not replie aur not attend my problem. i have many time call your customer but not assurance your problem solve. i request please solve problem immediately other wise i applied consumer form. i have two child daily problem disscusing tv problem.

reg; puran chand
A-332 BUDH NAGAR INDER PURI...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
Swaroop Gajare
from Bengaluru, Karnataka
Report
Copy

Damaged washing machine

Address:560048
Website:www.panasonic.com

I had ordered a full-auto machine on 6th aug 2016. The machine is damaged and i was assured a replacement within 2 days on 8th aug. Since then, every time i call i am convinced i will get my machine in 2 days.

It is more than 12 days since my purchase. I am facing many problems because of this. There is no definite response. If they cannot provide a replacement i want a refund....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kannwal Mehta
from Mumbai, Maharashtra
Report
Copy

Air conditioner

Address:400067

I had purchased panasonic air conditioner on 27/2/2015. From vardhaman electronics kandivali (W) mumbai. But the piece given to us is a faulty one as the gas keeps leaking every three to six months.
Inspite of repeated written complaints the response by the after sales service personnel is pathetic.
The people do not lift the phone lines. We spoke to mr. Jaikumar landge and mr. Bhupender singh. They assured us service and...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rosario559
from Pune, Maharashtra
Report
Copy

Second complaint in a day

Address:Thane, Maharashtra, 401208

This is my second complaint that i am raising in a single day for the awesome service of panasonic, i had raised my complaint in the morning stating that after numerous calls on the customer i still failed to get a person to come to give a demo for my washing machine, i got a call from mr. Rahul stating that it will be resolved soon. But yet no resolution this query. I am just wondering if i can return my product as it is useless dealing...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Jaipur, Rajasthan, 302016

I have purchased panasonic eluga note last saturday.
1. It has 16 mp camera but the quality is not same as 16 mp.
2.in this mobile, the battery has much more time to be charged. It takes approximately 7 hours to get fully charged.
The usage of fully charged mobile is 6-7 hours only.
So i want to know that my moblie is a defective piece or is that mobile' nature.
I totally disappointed with that.
Overall...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
vandana 123
from Pune, Maharashtra
Report
Copy

My panasonic p55 got stolen at the sales counter, iscon temple ujjain

Address:Jaipur, Rajasthan, 302021
Website:Panasonic mobiles

After aarti at iscon temple ujjain, i was purchasing some items at the counter there, and somebody stole my phone on 15th aug 2016. It is there in the cctv footage. Also made complaint at madhav nagar police station the same day.

Also tried panasonic customer care number[protected] after trying for last two days today my call was picked up by panasonic customer care guy. I asked him to help me to trace my mobile and also...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
aroraamit81
Report
Copy

Defective panasonic led tv

Address:122101
Website:www.panasonic.co.in

Dear panasonic india

Please help me understand where should i go and dump my brand new panasonic led tv purchased just a month back and used for merely 2 days. I hope this will not tarnish the brand image you have created over decades.

Your service center people (Sector 31 gurgaon) are most rude people on the earth, they have already made up their mind that defect is due to external damage (Which is not visible...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sande60
from Mumbai, Maharashtra
Report
Copy

Panasonic tv complaint

Address:Thane, Maharashtra, 400607

I purchased panasonic tv. The tv is still in waranty and its tv panel is giving issue as per the panasonic technician and needs to be replaced. It is almost 20 days now the technician has to still get approval from the panasonic company.
I have been following up with this technician from last many days.

Kindly do the needful at the earliest.

Reference number of the issue - r[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vicky Sonar
from Noida, Uttar Pradesh
Report
Copy

Send to service center - mobile phone, yet not resolved!

Address:Thane, Maharashtra, 400303
Website:www.mobile.panasonic.co.in

My name is vicky, i have submitted my panasonic t45 (Under warranty) at vasai service center. It was said that, its a serious touch screen problem of which needs to send to the repair center. It was said that it will take around 15 -20 days that is maximum period for repair.

I have submitted on 19 jul, 16 and today is 16aug, 16. So much days only to repair the touch screen??? Hats off to the service of panasonic!!!
br...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
bapun_007
from Kolkata, West Bengal
Report
Copy

Ac i'm complaining about the defect occurs by ac

Address:Cuttack, Odisha, 753009
Website:panasonic india

Hi, i have purchased a panasonic ac from patra electronics cuttack in sept 2015. After six month only it started creating problem. Then i contact to the customer care and they sent some technicians for servicing still after some days same problem arises. My ac is on warranty period.. Before few days i complained about the probelm but after servicing it remains same. So kindly replace my ac as i m totally not satisfied by your service same...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
saifuda
from Hyderabad, Telangana
Report
Copy

Seal opened product

Address:625017

Dear Sir/Madam,
I had booked a SMART TV from Meenakshi fan house, Madurai, Tamil Nadu on monday(08/08/2016). that day they dint have stock so they promised me that they will send three days later. and today (12/08/2016) at 11 p.m.(night) they delivered the SMART TV with seal opened box. soon i called the Bajar Deen, the Sales Head regarding this. He replied that PANASONIC company itself send the product seal opened and so the store....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
anjali seth
from Delhi, Delhi
Report
Copy

Problem in TV

Address:110024

Hi...

This is to inform you that i have purchased a panasonic LED TV from VIJAY SALES lajpat nagar and i am facing lot of problem in that TV ... i have contacted customer care and someone from your company came and checked it and then again after two days i faced problem and then again i contacted your customer care ... but no one came after that .. They say that tv have a problem of mother board and now i want the whole TV...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy