Panasonic India Complaints & Reviews

I purchased this because the sales person (rathna fan house - chennai)said it is 100% copper and all materials are copper and he showed one open model saying all parts are copper. but now few website showing it have aluminum alloy and copper coil with blue-fin . If it is true i am greatly cheated. What should i do now. I asked 50 times to say that it is copper or not and spent 2 days for a product with 100% copper. I could have buy a carrier...

I have purchased a Panasonic air conditioner from Croma sarjapur on 16th April and got the same delivered on 17th April.
When I purchased, I was promised that the installation of the A/C would be completed at the latest in 48 hours from delivery.
I have been calling the Croma and Panasonic customer case agents from 17th April twice a day.
I have an infant at home who couldn’t bear the heat due to which I purchased the...

Dear Sir,

With reference of above subject please reply me sooner.

I am facing problem from your service center. I had bought 29 inches T.V. Last month my T.V. Just got switch off automatically while in running.condition.
But when I.have submitted to your service centre.they told its panel is Broker out so not reparable hence I am ready to pay expense of changing panel but they told company has closed...

Lcd tv panasonic was sent to authorised service centre at kanpur.
Tv was not repaired and was told that it is beyond economical repair. Nothing was given in writing regarding nature of fault nor costs of repairs.
Toll free no was contacted and asm kanpur mr tripathi was contacted who promised to sent a mail giving details. But same not sent inspite of couple of reminders.
Job no is r[protected]
Please resolve...

We live in Ghaziabad. We bought panasonic Airconditioner on 26 April 2013. It was working fine and regular service was done. This month i.e. April 3, it stopped working suddenly. We made a complaint to its helpline no. Those people came and us that there is caling coil problem and took the AC on 8th April to RDC Ghaziabad. Since then there is No information regarding that but just once. They called and told that 12, 000 is the total expense...

Dear sir
name- mahendra singh kushwah
add--nagla devjeet yamuna bridge agra
mob.- [protected]
printer- MB2120
sir printer purchase kiye 5 mahine ho gye jabse liya he tab se abhi tak printer regular problem aa rhi h service center wale printer sahi nhi karte he complaint no.- R[protected] plz sir resolve my printer problem...

1.I am a senior citizen 69 years and have purchased TV TH-L50B6D on 18.9.13 out of PF. Tv was delivered 21.9.13, with three year warranty.
2.The tv has developed panel defects and shows ghost images from 1.4.2016.
3.The matter was promptly brought to the notice of panasonic local service center and its engineer inspected the product on 4.4.16 and given report to his office about the manufacturing defect.
4. On 8.4.2016...

Dear sir/madam,
I got your replaced old phone in December 2015 as swap and I am using the phone right now.But yesterday when I faced some problem in the phone I took it for repairing I came to know that replaced phone is P 55 instead of P 81.
How can you Cheat me in this manner by providing me degraded phone as replacement and that too without my knowledge.
Panasonic being a good international brand can be a cheater...

Dear Sir,
I am purchasing a 1.5 ton panasonic split ac on 20.feb.2016. on dt 12.mar.2016 given some problem I book complain on 13.mar.2016 next day engineer came and check and told this is PCB problem it is solve on Saturday.but as on date no body came and problem not solved . I request to you kindly solve my complain.

swadhin kumar swain
C/o bhamarbar swain
Deuligrameswar
jagatsinghpur
pin...

I cannot even begin to tell you how disappointed I am with panasonic cube ac. I would review it at ZERO on a scale of TEN.
Absolute zero..
2 years back I bought the ac and the ac performance has just gone downwards.
5 months into functioning, the compressor started developing issues. And in 2 years, I had to call the technician 4 times.
Today as summers arrive, the compressor has gone kaput again.
The...

We have an ac from your company. As the AC wasn't working efficiently we contacted the customer care. The people incharge aren't providing and proper answer to when the service will be done. They just keep on procrastinating the service. This is very annoying!
Waiting in anticipation for a positive reply!...

I gave the handset to the service centre for repair of charging problem(under warranty).after 1.5 month they call and say please take your phone and the motherboard is bend so you have to pay the motherboard charges..and the main thing when i gave phone to the service centre the phone is in right condition(on phone).so this i call to the customercare no [protected] ..for approx 1 month they say every time wait for 24 hours i will call you...

We have twice registered complaint against a split aircon and both the times it was cancelled on basis of customer not available...I regret to inform that my retired father stays at home all the time and our service request was not entertained properly...

Last service request no: r[protected] dated: 04/04/2016
Actions: service engineer visited without information when there was no electricity and he promised to visit...

We have been the customer of Panasonic since 6-7 years but since the last year I am very depressed by your customer service. I think u have the worst customer service all over.I have purchased your brand's mobile and I am feed up of it.it hangs when I am working, heats up in the right back side, the incoming calls gets cut down even when I am talking to someone, the contacts gets deleted automatically and the worst part is when I give my...

I have an issue with my AC and the technician was postponing the repair saying that the part was not available for 2 weeks and now my case R[protected] is closed by the customer service manager secunderabad (Srinivas Reddy) reasoning customer is not paying for the part, I was surprised and it is ridiculous that my product is not being repaired under warranty. I want my AC to be repaired ASAP

Case number: R[protected]br...

Dear Sir

I have purchase one split Air Conditioner on 07.04.2015 - and as per company policy three FREE services will be given by company. Company cannot keep record for the same. As per their customer care service person's information - warranty period is complete, now company can not give free service. Last service is still pending. When I call for last service, now no FREE service will be done. It is our responsibility to...

मैंने (मुहम्मद जावेद पुत्र श्री इब्राहिम निवासी बड्डुनगर गली न० 2 कासगंज ) दिनांक 01/04/2016 को पैनासोनिक कंपनी का एक मोबाइल मॉडल नंबर ELUGA – L 2 नेशनल इलेक्ट्रॉनिक्स तहसील रोड निकट...

Hi i purchased new panasonic split ac, i have already log the request from last 4 days and continuosly follow up, requesting for please install my ac, but they shows ignorance, not followup with me to update me.
Very poor service, i will not recommend to anyone for purchasing any kind of product of panasonic.
And all time when i call they speaks like sir apko maloom hai na hmare charges 1500/- plus tax what the hell service...

I Arup Ghosh purchased Panasonic Air conditioner in the month of January...Since it was winter we didn't have to use it...few days ago we used it for the first time and within Half an hour water started seeping into our room from the inner unit.we complained immediately on that day and assured us Engineer will visit within 24 hours.It is the fifth day today but no one has turned up till now.I am writing this to make the headquarters of Panasonic...

Sir,
I would like to bring to your attention the fact that i have purchased an inverter ac (Split type) by panasonic from a certain outlet of great eastern trading co. Branch - 28c, narayantala west, vip road, baguiati, kolkata - 700059 on 08/04/2016 the tax invoice for which is attached as a pdf attachment along with this complaint.

My complaint regarding the same can be summarized as under:-

1) the...