Panasonic India Complaints & Reviews

My Panasonic TV Backlight issue was detected by Panasonic service technician in January 2nd week and repaired at charges.
Within a week of repair there was again an issue with the backlight, which was attended by a panasonic service technician and resolved free of cost, in line with panasonics policy.
After a week, the issue has again cropped up and panasonic seems intent on charging me for the same this time.

Is it not panasonics fault that the repair didnt even last 7 days? within a month the same problem has occured thrice. I suspect that the problem was not attended to properly by the service centre technician, who was also abusive during the second visit at home.

I am sad that i bought a panasonic TV, the brand has become unreliable and the service is unworthy.

Sir I am order a battery in Panasonic service centre in 12 January but I could not receive battery m visit in many time in service centre but he say lame excuse my order no is kjasppb220116pi6134

Hi,

I raised complaint almost two months back for service, engineer visited the place and take fifty rupees as service charge. After few days service center telling we won't get spare parts if product less than five years only they are offering spare parts to the product.

I don't know which government gave licence to the Panasonic brand to sell their product in the Indian market without offering spare parts.

Panasonic is fraud company, cheating customer like anything. My first purchase itself worst experience.

I Purchase Micro oven in 1st Jan 2009 in Pondicherry for the cost of 18000 rupees. We won't user our Oven frequently or daily bases, condition of oven is good only. Suddenly oven become dead condition so i called to the customer care and requested for service. Simply they are asking invoice copy for depreciation initially, i told to them sorry i don't have it. They telling without invoice copy we can't do anything for u. later after long search i found that invoice copy again requested for service. Simply they are telling we won't get spare part for that product so we cant do anything for that.


For This case who i will blame whether the Government of India or Panasonic Brand. Without Spare Parts how they selling product in market this many years.
I am not Rich People simply if product is not working means we have throw away, every single rupees earn after long struggle.

Panasonic and Government of india are thinking people of country are Mad.
Me not rich to take this issue to consumer court and don't have time also.

Who will take responsibility for this kind of issue. Panasonic Brand is fraud in their activity. i have all proofs me going to share this things to all social media to create awareness that don't go with Panasonic Brand to buy any product. Worst in Service and Customer handling.

Below Mentioned My Details,

This is My Panasonic complaint ticket No:R[protected], R[protected]
Customer name : Anbusundaram A
Loc: Pondicherry.

Panasonic Model : NN-C784MF
Ser No: 5G88120166.

Dear Sir,
I wish to inform you that I have purchased Panasonic p55 novo Mobile Set
on 25th feb. 2016 through Amazon on line shopping. The above Mobile Set was sold by
Seven Star Infosystem, Village: taoru Distt. Mewat-122105, Haryana. From the 1st day I have been facing problem with the mobile phome’s camera.
In view of the same, I request you to please arrange to get my mobile set repaired or change the hand set. Further please guide me immediately how I could get the problem resolved because Amazon is totally unresponsive on my emails & phone requests on above stated problem.

I would be thankful to you if a quick & necessary action could be taken at your end on this matter.
Your kind cooperation is highly appreciated.

Thanking You in anticipation,

Best Regards,

Akash Singh Rana

R-15 East Vinod Nagar
Delhi-110091
Mob-++91 [protected]
++91 [protected]
Email : [protected]@gmail.com
Narendrasingh.[protected]@flsmidth.com

Dear sir,

I have purchased panasonic mobile eluga switch, but in that 4 G is not working, I have visited the service center at nanded and they have updated the software but still it is not working --in Reliace GIO network. and the same SIM card is working with other mobile.

I have purchased this mobile because of 4G only . please help and resolve the issue.

Regards
Digvijay

Bought above mobile on 11/1/16. found it manufacturing defective, sent for repairs on 10/2/16 to DKG software solutions, Somdutt Building, Kanpur. Today after 20 days they are saying the mobile is sent to company another 25 days required. The product is not repaired yet.
REQUEST : COMPANY EITHER REPAIR IT SOON OR REPLACE IT WITH THE NEW ONE.
TALKED TO THE TOLL FREE NUMBER OF COMPANY SERVICES. THEY SAY YOUR MOBILE IS NOT REPAIRED YET.

I bought 47"in Panasonic LCD 2 years ago costing 78000. And now it is not working.. I called the customer care also regarding this 5-6 months ago.. They said that its out of warranty and I have to pay the amount to repair it and I agreed to pay that amount... Bt after they checked... They said that some DV board is dead. Then I told them to replace it with new one.. They said that they will come back with new DV board... But after few days I called them and they said that DV board of this model is not available all over India.. How it comes? If company is selling the products then why they are not making parts of that model?
Seriously saying worst company in electronics...
Don't buy Panasonic products.
I lost 78000.

Vaneesh Suri
[protected]

Hi,
I have purchase Panasonic Mobile P55 NOVO[protected].

I am facing problem from Purchasing time Lining on Display and software problem.

I have given my mobile phone in Patna (Bihar)
Aryan Communication,
ASP Code: KJASPBI128
Jobsheet Number: KJASPBI128216PI21908
Complain Date:[protected]
IMEI/ESN1: [protected]
Warranty Status: UW

I have request that your services centre taken more time and i am facing problem without phone.

Please Contact your Services centre Aryan Communication in Patna and resolve my issue ASAP.

Dear sir,
I purchased a Panasonic Eluga S in the month January 2015. But from the month of November to December am facing network with the set. Display problem (white sport in display and batrrey charging problem) So I consulted with the Authorised Service Centre at Fridabad and they suggested me to send it to the company. Accordingly I submitted my mobile set at the Service Centre on 23 January and the company got it on . From thereon I am regularly contacting with the Customer Care they informed me that I would get the set within 15 days. But till date (23/02/2016) I have not got my set back. Whenever I asked about they just inform me that it's under repair and tell me to call 3/4 days later. Again and again they murmur the same words. Then being desperate I contacted with the Service Centre at Fridabad. He is also giving so many excuses and whenever I contact with him he is always saying the same words "I am sending your set today or tomorrow". Now-a-days he does not receive my call. So I have decided to go the Consumer's Forum and am going to lodge a complaint against the company. I am suggesting everybody not to purchase any kind of Panasonic product - it's totally wastage of your money. And now I am not ready to repair .panasonic services is very bad service .I want to only replacement my phone.so pls replace my phone between one and two days. Your service is very bad service.
My job sheet no: is KJASPHR098116PI37067 and IMEno.[protected]
And sorry to say u that i am totally unhappy with Panasonic service.

Mobile is found defective within one month of purchase. Sent for repairs on 10/2/16 Today is 26th Feb, still the service center needs 25 days for repairs.
very poor after sales service is provided by the company. Nobody is bothered
about the delayed service.

Faulty since purchase dt 6/4/2015 complant lodge on 06/10/15 Job sheet no KJASPDL0861015P138625 Retern after 1 month and again complant lodge on 21/11/15 and same return after 2 month again complant on 12/2/16 and phone still with panasonic service center to till date

Panasonic Company is giving worst after sales service. Within one month of purchase it went out of order. Sent for repair in Company Registered service Center. DKG software and service solutions, Somdutt Building, Kanpur on 10/1/16. They say another 25 days will take from today i.e. 24/2/16.
Company is very irresponsible for After Sales Services. Products are also not up to the mark.
REQUEST : EITHER COMPANY REPAIR IT SOON OR REPLACE IT WITH THE NEW ONE.

I have a tv make Panasinic india pvt ltd, it is not working, service man visited and justified the problem. Company tell us due to spare unvailability he is not able to giving service to me.

Please help me

I bought above mobile on 11/1/16. Your Service Center DKG SOFTWARE AND
SERVICES SOLUTIONS, situated at Somdutt Building, Kanpur found it defective
and took if for service on 10/2/16. Please see that within one month it went
defective.
The above service center say it will take another 25 days.
REQUEST : IF IT CAN'T BE REPAIRED EARLY. PLEASE REPLACE IT WITH
THE NEW ONE.
I AM IN A STRONG NEED. I AM A HIGH BP PATIENT . DOCTOR ADVICED
ME TO CARRY A MOBILE. ANY MISS HAPPENING OCCUR WILL HELD
YOUR COMPANY RESPONSIBLE.

Bought above mobile from Singhwai Mobile Store, Somdutt Building, Kanpur.
Date 11/1/16
Found defective and given to DKG Software and Service Centre, Somdutt Building
Kanpur Date 10/2/16.
Till date they have not repaired the mobile and given back to me.
Today is 23/2/16.
I am in strong need of mobile.
Please see to it.

Hi,

I have purchased LED TV THL-32E5D on 13th Jun 2013 for 33, 000.00. LED's panel got damaged in Dec 2015, for which I have launched complaint C[protected] on 10th of Jan 2016. Company account show that panel is available however physical stock is not available. I have asked them to change panel and I am ready to pay panel cost to company.

However do to Non availability of panel company given me option to purchase new LED for which they are asking me to pay 16, 500 after depreciation of old LED and 17, 000 for panel cost. which is unethical as I will end up paying almost 33K which is costly than the new LED available in Market.

To provide above option they took almost 1 1/2 month which was mental harassment for me, as I have told company on first day itself that the part is damaged.

I need help:

1. Company should replace LED panel and take money. Or
2. Company should give me new LED with in exchange of old and will pay 17K for damaged part.

Also looking for compensation for mental harassment so company should not do this again with anyone.

Dear sir I purchase 42 inch ips tv in guarantee period 1+2=3year warranty. But your service engineer and sales head Mr Rizwan are not satisfied me pannel is not in guarantee so I suggest me how can I do
Because pannel is a part of tv.at the time of sold at lotus raipur it will be hidden for me so I am very confused.pleased help me .

Phone IMEI 1: [protected]

Hello There,

I am Rahul From Indore.

First of all Panasonic smartphone P41 HD got hardware problem before 2 month of warranty period. Than when i submitted to service center they said your phone will be repaired with 15 days. But i got my phone after 50 days of submitting... and that too in very bad condition:-

1) They not repaired my problem which was there. Again Same Problem.

2) They installed so rubbish apps like - sex position. sexy wallpapers, hot bobs etc.. which cant be uninstalled.

3) They taken my screen glass worth Rs. 529 and not given anything + torned speaker cover inside + changed side panel with very bad scrateches.

4) Phone starts downloading apps automatically when turn on WiFi.

5) Phone is hanging in every 2 minute and getting restarted automatically.

After so much this prblms i want refund or replacement of my phone... Pls help me.. I want justice...

My Panasonic T41 is not working and in last 15 day your service centre people are not working properly and I have visited to your service center two Tims they servised my phone two tims the same problem till today so kindly take action not to harresed to customers.

I want to say i am unable to request to my mobile is repairing and service centre is submitting the headset is 18/01/2016 and afterthat i am not available to my headset is one month is submitting the headset is service centre and afterthat plz requested the problem is solved in my headset .
job sheet no. 280116pi18771