Claimed

Panasonic India Complaints & Reviews

www.panasonic.co.in

1

Updated: Jul 23, 2025

Complaints 2018

Resolved

281

Unresolved

1737

So far, so good. Panasonic India is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Panasonic India will keep up the work and continue to help more customers with their concerns even better 🤝

Complaints

Contacts

File a complaint to Panasonic India

Having problems with Panasonic India?

File a complaint and get it resolved by Panasonic India customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Mobile Handsets

Panasonic India

Panasonic India reviews & complaints page 69

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Address: 712101

I have purchase a washing fully automatic top loading from khosla electronics, chinsurah, hooghly west bengal dt.09/11/2015 and delirered on 12/11/2015. After delivery the machine your representative came 18/11/2015 and open the pack and install the machine for demonstration and found no guarantee card & manual. please take necessary action for the same. model no-NA-F56B5HRB1522a00124, ORDER NO-5122/1516/06341 name of purchaser- Sanjukta ghosh address- Pragatinagar, cinsurah, hooghly, pin 712101 contract no [protected] m no- [protected]

Panasonic India customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Nayagarh, Odisha, 752069

Dear Sir/Madam,

Unfortunately I had purchased a LED TV which is not working now. I had made complain regarding the same, however after 15 days there is no +ve action from a reputed company like Panasonic. The TV is under warranty.

The attitude of your local appointy service centre is very rough and useless.

If you have no parts available with you please replace the TV and issue me a new one, why unnecessary I wait so many days. If you cann't provide service to your customer for more than 15days it is better to take your product and return back my money. We dont expect this type of attitude and negligence from Panasonic like a reputed company.

After 15 days you can't rectify your product then whats the point buying your product in future.

Hope get a positive reply from you & will watch my TV...

Snehalata Dash
Nayagarh, Odisha
[protected]
EMAIL: [protected]@gipsmanagement.com

Panasonic India customer support has been notified about the posted complaint.

View replies

A

anantat

from Nayagarh, Odisha

Nov 27, 2015

Sir,
My complaint already attained by Panasonic & resolved last week

Thank you

Snehalata

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Hello, my brother had purchased a 42" Tv from Snehanjali- a shop in nallasopara west, and was fitted in my house at 22nd june..But soon after a week itself the tv was not working and we placed a complaint of replacement..later aftr the gap of one month the tv was been replaced... dat was not the end though after replacing the tv.. again aftr few days tv has stopped working.. i have complaint regarding it registered on 28th oct. but even aftr 15 days my tv is not replaced niether the amount is been refunded back to us. every time we go to snehanjali shop to ask for our money they say that they have not received any cash or check from panasonic company for us to give it to you. can you please tel me whats wrong with the system.. till what time we ll receive the refund.. is panasonic company's going down day by day?

Panasonic India customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 452010

Website: www.consumercomplaints.in/new_complaint

Dear sir,
I have given my mobile to Panasonic Service Center on 29.09.2015, having problem of is Software, but Panasonic executive make complaint for his touch issue. and telling to back my phone after 10 days, but there is 2 month i have still not received my phone back.All the time he is tell your approval is pending please wait 4-5 days, I have already mail to his Mail-ID (Mobile.[protected]@in.panasonic.com/ [protected]@in.panasonic.com) but no one reply.

My Reference Number Given By Panasonic:-

JOB SHEET NO.KJASPMP094915PI7603

Regards
Vikram Nachan
I 49 Narmada Colony
Sch no 78 Vijay Nagar Indore(M.P.)
[protected], [protected]

Panasonic India customer support has been notified about the posted complaint.

View replies

S

siddhapurapiyush

from Anand, Gujarat

Jan 1, 2016

Order ID: [protected]

Panasonic P55 novo 2gb 16GB Champagne Gold
Contact Buffering is happening Mobile App
piyush siddhapura

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: 560099

Website: Www.panasonicindia.com

I have bought a Panasonic LED TV from Bangalore based dealer. It's been 5 days the installation has not been done by the Panasonic technician. I have made repeated calls to the customer care department of Panasonic but no one has addressed the issue even after that. It's the most unprofessional attitude of the senior managers of the company. Who won't even return the calls. Worst service ever experienced.

Panasonic India customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Article code m356284 panasonic led tv 60 inches is purchased from metro banglore on[protected] & delivery on same day & called for installation to call centers [protected] and these nos [protected] '[protected] -[protected] -[protected] & person at ending call & say they send for installation when ever I call and I am waiting without going to job from 5 days & no one came to install & again if call any of above mobile no they won't attend my call so do the needful or I will return the product

Panasonic India customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Khammam, Andhra Pradesh

Purchased LED 28" Panasonic TV on 14.07.2015. Last month, the display of picture is blinking. I given complaint to the dealer, where I purchased. He has put the online complaint. The technician came la week ago and didn't open TV and said it costs @ rs. 14, 000/-.. Sometimes Mother board gone /or panel bd gone/ display screen gone. He noted the s> No. and taken picture video on his mobile and gone. told that he will call back within a hour. But in vain. Tdy, when I called to customer care and got the information, that the work is completed. But my Tv is lying. aside

How much belief we have in Panasonic, that's going off. Do the needful at the earliest. In one year and one month, ur product gets the defect means...what to say. It should be free serviced, otherwise we can purchase other brand TV on the technicians said repairable cost.

.

Panasonic India customer support has been notified about the posted complaint.

Nov 11, 2015

Updated by T Venkatesan S. No. olx114745B-0710
TH-28A400DX (Model) LED TV.

My children are bored without the Tv.

Tv should be rectified on companys responsibility at the earliest.
Complaint - Blinking picture continuously.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Kamrup Metropolitan, Assam, 781005

I m frustrated it the bugging services of panasonic, my split AC is out of order since last 10 days, 3 complaints have been raised 1 closed and 2 cancelled but yet my split AC is still not working. why was my complaint cancelled vitiate any reason???????? check my complaint nos. R[protected] R[protected] R[protected] I DONT UNDERSTAND WHAT IS THIS SERVICE, COMPLETELY DISAPPOINTING REGARDS, AMIT AGARWAL [protected]

Panasonic India customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Ernakulam, Kerala

My Washing Machine NA-F 75 B3 Sl No 1362A00027 purchased from Bismi Appliances against Invoice No 113177 dt 26.4.2014 is not functioning for the last one month. Registered complaint Reg No R[protected]. The service Engr visited on 19 Oct. He told the Program Board to be replaced. After reminders he again visited last week and told the complaint is with some other part. We are waiting for the service since then.

We purchased the panasonic for their reputation. But it is quiet disappointing.
Please look into the case and arrange to put the Washine Machine ON ACTION.

Panasonic India customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Faridabad, Haryana, 121001

I have purchased Panasonic Smart phone Model P55 on dt. 16.01.15. againt bill No. 7095.We are facing problem in phone since last two months.We handover this phone to Panasonic Service partner Triple Solution in Faridabad on dt. 23.10.15 against job sheet no. KJASPHR0981015PI34903. Now they are saying this phone will take 90 days in repair, so if you can wait then pl. wait otherwise you can collect your phone from our service centre. Now i am feeling that i have did a great mistake to purchase a japanese Brand 'Panasonic'.This 'japanese brand' has no courtesy to provide best customer service. Req. to Panasonic to look into this issue & improve further.
Ashwani singh
[protected]

Panasonic India customer support has been notified about the posted complaint.

View replies

R

rakesh kumar76313

from Chennai, Tamil Nadu

Nov 12, 2015

i m rakesh kumar from samastipur bihar.PIN-848101.i work at indian postal service..
I have purchased my phone panasonicP55NOVO from (MISTER MOBILE) on17august 2015...thats headphone is not work then after few days i submit that to service center he said me i got that after a week bt i cnnot got.but on 6october, , , , in morning sudden my phone got off.i try to open that bt i cn"t succeed.i pull that battery nd again want to start bt as i put my battry my phone front and rear flashlight sudden on but my phone does"nt on...same day i submit on service center(QUICK SERVICE CENTER) .He said me that his IC BOARD got short nd my phone is dead.he said me that they send my phone to company head opffice nd approx after25 days on, i come nd took my phone bt he also said that i got information about them by custumer care on tollfree no given on mobile cover.i called them many days but didn't responce about my phone.he only said that whenever my phone made he send to service center...bt till today i didn't got.yesterday i called nd talk to any senior executives nd they told me that my phone will took approx15days to repair.but approx from15october all day i called on ur company they gave me same answer that my phone is made after3-4days bt till now his 3-4 days is not ome.i try to talk ur company area zone manager bt they did not transfer my call.now u said i[censored]r company made this type of damaged phone then who want to took nd one thing is ur didn't satisfy ur customer.i rqst u that i want my phone urgently nw approx45 days is being i didnt got my phone...please took this nd send send my phone..
rakesh kumar-[protected]

A

ashi1978

from Mumbai, Maharashtra

Nov 14, 2015

After 03 weeks of submition of my phone at Panasonic service centre, still no information...Service centre executive saying it may take up to 90 days.massive service from Panasonic. Do not purchase worst quality with low service mobile from Panasonic.Its a shame on Japanese brand...

A

ashi1978

from Mumbai, Maharashtra

Nov 14, 2015

After 03 weeks of submition of my phone at Panasonic service centre, still no information...Service centre executive saying it may take up to 90 days.massive service from Panasonic. Do not purchase worst quality with low service mobile from Panasonic.Its a shame on Japanese brand...

Helpful

Found this helpful?

3 Comments

Post your Comment

Comment Guidelines

Address: Ahmedabad, Gujarat, 380059

This person Himanshu (number written at bottom right) has no sense about how to talk to a customer. I had bought panasonic washing machine last year from a local show room. The washing machine had spinning problem, I registered a complain through panasonic toll free number (R[protected] complain number). I dont know why panasonic uses services of such . The guy who came to my house for repair work could not open the machine parts. I was not present at my home. He literally asked my mom (55 years old) to help him to open the parts. After paying 22500 for 8.1 kg machine I did not think that one day my mom will have to hold the machine motor so hard for the repair work. She severe got pain in her elbow. Who is responsible for this. The guy also charged 450 INR for this undone job. Now this H.D. Services says that the washing machine is required to be moved to their service center so that they can open up it. I hope they dont call my mom there. When I call the great guy "Himanshu Dakwala" he talked to me very very rudely. I asked him that, if some repairmen visits his home, will his wife / mom help him in getting the job done?? He told me that do whatever I want to do, I also have recording for this. I told him that I'll raise my voice against this. Please help me take some serious action against him. Finally my washing machine problem is still unresolved.

+1 photos

View replies

R

rakesh kumar76313

from Chennai, Tamil Nadu

Nov 13, 2015

i m rakesh kumar from samastipur( bihar)..pin-848101
i work at indian postal service.i bought my panasonic mobile from MISTER MOBILE modelP55NOVO on17august2015.his headphone is damaged.due to lack of time i submit them on28 august on service center(QUICK SERVICE ZONE).he said me i got them after a week bt till today i didnt got.now on06 october my phone sudden off.i try bt i cnnt succeed.then after i pull the battery nd as i push on the phone my both(front nd rear)flashlight sudden ON.same day i go to service center nd they said me that my phone IC BOARD got short, again i found my after20days bt he also gave me the tollfree no nd said me to ask them about my phone.many times i called on that tolfree no.nd talk to custumer care bt all days they said me that my phone is in under repairing process nd i got them after4-5days bt till today i didnt got.nd also till today whenever i called them they said me that they gave me same answer.now what can i do.nw i think i do vry big mistake to bought ur brand phone.ur company didnt do best service to ur company.nw u say i[censored]r company didnt gv responce nd i[censored]r company made this type of damaged phone then want to purchase this.plz i rqst u to plz send my phone hurry/urgently.
rakesh kumar.
[protected]
[protected]@gmail.com

R

rakesh kumar76313

from Chennai, Tamil Nadu

Nov 13, 2015

i m rakesh kumar from samastipur( bihar)..pin-848101
i work at indian postal service.i bought my panasonic mobile from MISTER MOBILE modelP55NOVO
MY JOBSHEET NO.IS-KJASPBI0441015PI13872
on17august2015.his headphone is damaged.due to lack of time i submit them on28 august on service center(QUICK SERVICE ZONE).he said me i got them after a week bt till today i didnt got.now on06 october my phone sudden off.i try bt i cnnt succeed.then after i pull the battery nd as i push on the phone my both(front nd rear)flashlight sudden ON.same day i go to service center nd they said me that my phone IC BOARD got short, again i found my after20days bt he also gave me the tollfree no nd said me to ask them about my phone.many times i called on that tolfree no.nd talk to custumer care bt all days they said me that my phone is in under repairing process nd i got them after4-5days bt till today i didnt got.nd also till today whenever i called them they said me that they gave me same answer.now what can i do.nw i think i do vry big mistake to bought ur brand phone.ur company didnt do best service to ur company.nw u say i[censored]r company didnt gv responce nd i[censored]r company made this type of damaged phone then want to purchase this.plz i rqst u to plz send my phone hurry/urgently.
rakesh kumar.
[protected]
[protected]@gmail.com

R

Ronitjain

May 26, 2016

Tv/input jack problem

Hdmi and input jacks are not working properly and when i insert computer wire to tv... it shows white screen...

G

G Jai Iyer

from Delhi, Delhi

Jun 14, 2016

Micro Wave Oven not working

I had purchased Oven in January 2014. In November 2014 it was found that convection mode is not working. The complaint was registered in Panasonic service centre and complaint No is 078454 DATED 14 Nov 2014. Till date no action is taken.

Helpful

Found this helpful?

4 Comments

Post your Comment

Comment Guidelines

Address: Pune, Maharashtra, 410403

Website: Panasonic

Sir I had purchased Panasonic T-40 mobile form Madhur Milan stores, Amethi in UP for 5600/- dated 05th July 2015. After a month it stopped functioning. On 3rd August 2015 I took it to Universal Enterprises, Shop no.59, Patil plaza, Nr. Sarasbaug, Mitra Mandal chowk Pune 411042.
An Authorized Service Center for Panasonic mobiles.
Since past 3 months my handset is lying at the service center unattended.
Every week I making visits to Pune from lonavala but I get only promise to come in the next week.
I have spent time and money to get my handset back.
Sir they are refusing to return neither my mobile back nor repairing it.
I request you to help me either getting my mobile replaced or get it repaired

+2 photos

Panasonic India customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 302029

Website: www.paytm.com

I Have Purchased A Panasonic P55 Mobile Before 3-4 Months, From the date i got the mobile it continuously showing a lot of battry, Interface problems. Till Now i have spended around[protected]rs on the phone. but still it is not working well. Also I got an used mobile phone by Panasonic. Now I Wanna a refund or My Mobile handset in a working condition. Mobile- +91- [protected]

Panasonic India customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Lucknow, Uttar Pradesh, 0522

24/09/2015 Mobile purched from New Fair Bussiness Center ALAMBAGH LUCKNOW CUSTOMER NAME & CONTACT NO- [protected] Sadbhawna This is in reference of my complain for panasonic mobile .I purchased this mobile on 15/01/2015.After one month of purchase phone was getting hang and swithed of automaticlly.once i tried to repair it, shopkeeper denied to repair it.Then i left for service center they took my phone on 24/09/2015 but still its not repair.They are asking much mone time.We are trying to contact customer care but there is no response. Please look into this matter & try to resolve it as soon as possible.waiting for you positive response.

+1 photos

Panasonic India customer support has been notified about the posted complaint.

View replies

V

Vinayak Ghadi

from Mumbai, Maharashtra

Nov 5, 2015

Please find attached Service Job sheet of dated 04.07.2015 against my cell phone Panasonic P31.
Today is 05.11.2015 it means around over 120 Days,
Dear I don’t have any cell phone for use with me so kindly process and clear the matter,
Please look out in the matter
DOA procedure u have taking around 1.5 month
And now so much delay in Replacement
There are 5 months completed now after DOA -DOA SEAL NO.K594054 JOB NO.KJASPMH484715PI8135

Mobile Phone getting swithed off & hang - Comment #2249194 - Image #0

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: 723121

Hi. I have a LED 42'' Panasonic which date of purchase was 29.09.2014.Due to some technical problem my led was dead on 23rd Sep 2015. And I had make a complain in customer care on dated 24th Sep 2015, But they are not providing me service and they are charging me for dead led.I am asking many time to customer support or Service Area Manager but they are giving me date and date . Finally they told me if you want to repair your LED then pay us. Even we can't give free service.
So I am requesting you please resolve my problem .
Product :Panasonic LED
Model : - THL42E6D
Serial No :- 14BBL7198
Date of purchase : - 29.09.2014
[protected][protected][protected]
Here is Complains details :

R[protected] = 24.09.2015
R[protected] = 28.09.2015
R[protected] = 06.10.2015
R[protected] = 16.10.2015

Service Area Manager : Mr. Krishnandu (South Bengal)
Cont :[protected]/[protected]

Thanks
With warm regards.
Umesh Shaw.
+91 - [protected]

Panasonic India customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Ernakulam, Kerala, 683108

Hi

me justin from ernakulam, i need a battery for my panasonic t11 mobile purchased on nov 2013

when contacting your service centre (divx communications) job sheet no: 1789..(offline job sheet), they are saying that message is showing as """end of line" and nothing can be made in this matter.

I called customer care panasonic, and as per their advice i had given mobile(imei no: [protected]) also to them

please solve the problem at the earliest...

I had a bad time with panasonic, i had to wait for more than a year to get display for the same mobile which i got 15 months after ordering, ,

pleas solve this on a priority basis, as i am i great need of battery

expecting favourable action at the earliest

yours truly

justin johny
[protected]

Panasonic India customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Mumbai City, Maharashtra, 400064

Website: www.panasonic.com

Hi, I have given my mobile for repairing as it was having display problem. Its been more than 3 months and my mobile issue is still not recitified. Service center has no update and Panasonic customer care center always says that the server is down. Job Sheet Number: KJASPMH464815PI9700 Date:[protected] Center: Unique Infosystems Panasonic P-31

+1 photos

Panasonic India customer support has been notified about the posted complaint.

View replies

B

bansalsandeep

from Mumbai, Maharashtra

Oct 23, 2015

+1

The Response of Panasonic toll free is very pathetic, Always the give excuse for System down. The Service center had communicated to provide new replaced handset in 45 days from the deposit of Handset. Where as the customer care deny for the replacement and admitting the set is lying in company's Repair facility.

Horrible support, No CRM, No care for customer.

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi, 110064

I had given a mobile eluga s to service centre sheethal communications near janak place new Delhi on 9 sep 15 They told me after 20 days that the mobile is not get repaired because they are unable to trace the imei number Then i went there tell them to put battery and they noted down imei number and made an online job card My job card no: KJASPDL212915PI219 dated 24 sep 15 today when ranged up your customer care they tell me that the complaint is resolved by 26 sep but the sheethal communications is saying that the mobile is with company only with same job card plz give me solution other wise i must be forced to take legal actions plz send a reply as early as possible to [protected]@gmail.com

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Bellary, Karnataka, 583101

Dear sir, i have submitted my panasonic p31 (IMEI [protected]) cell phone to your authorised service centre (s.v.s. electronics bellary - 583101, state - karnataka (INDIA) due to touch not working & hanging on dated 8th sept, 2015. your job card sheet no. 1086. So many times visited to your service centre, no positive response from him. already one month over this is too much. & take appropriate action as soon as possible. Pl. take care of your customer. every customer are important. in this regards your valued help will be highly appreciated with warm regards, rajeshgouda [protected]

Panasonic India customer support has been notified about the posted complaint.

View replies

rajeshg.gouda

from bellary, karnataka, Karnataka

Nov 30, 2015

Dear Sir,
80 days over till date i have not received my Panasonic P 31 mobile from Authorised service center. Its SHAME to PANASONIC.

Plz. take appropriate action against to PANASONIC MOBILES.

Its indicates poor customer services.

Thanks & Regards,

rajeshgouda

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Website: www.mobile.panasonic.co.in

I purchase phone on 29aug.2015 after a day's their is display & blutooth problem occurs. so i send to service center on 12sep.2015 for repairing &my phone still on repairing the 45 day's are done on service center &when i call customer care they says the phone is on pending and say's call after 4, 5 day;s every time i call they say the same so please give my phone before 20oct2015.i am from jaipur, rajasthan . number=[protected]

Panasonic India customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines