Panasonic India Complaints & Reviews

I purchased the above medtioned phone on 26/2/2015 and the said phone is under waranty.
I visted the service centre Namely M/s Samar Mobile Communication, College Road Kathua. [protected] on 01/07/2015 with my phone as it had multiple harware problems. They told me that the phone has some audio problem due to some manufactuing fault.
They have requested for some spare part from the manufaturer, which is likely to reach them by 15/07/2015 and i should keep the set. They Said I will get the phone repaired within two weeks.
When i got back to the centre on specified date, they told me its going to take two weeks more and again when i called them to inquire about this, they gave excuses of not getting the sparepart made available by company with them.
I called the toll free helplines of panasonic for an early resolution but it went ALL IN VAIN. After their intervention the sevice centre asked me they are to sent the set back to delhi for an replacment. They sent it to them on 10/10/2015 under job sheet number. KJASPJK0661015PI931(THE COPY OF COSTUMER RECEIPT ATTACHED)
So inshort, my complain is that the phone is not of satisfactory quality and i wanted to exercise my right to have it repaired or replaced. But nothing good was done. Having bought this phone for my convience, instead the service centre kept my phone without giving me a backup phone. i am without any phone since last 4 months. A lot of in convience has been caused to me after i bought this phone.
May i ask the concerned company that
1.Where does its aftersale services promises stand now?
2.How could they justify their service centre's such an irresponsible, delayed and incompetent service . They dont even offer thier customers a backup phone?
Kindly help me to refund me my amout spend on this evil born phone at the earliest and compenciate the expenses done by me due to the iressponsible aftersale service of the company.


mohan singh
kathua
phno [protected], [protected]

I have purchase a washing fully automatic top loading from khosla electronics, chinsurah, hooghly west bengal dt.09/11/2015 and delirered on 12/11/2015. After delivery the machine your representative came 18/11/2015 and open the pack and install the machine for demonstration and found no guarantee card & manual. please take necessary action for the same. model no-NA-F56B5HRB1522a00124, ORDER NO-5122/1516/06341 name of purchaser- Sanjukta ghosh address- Pragatinagar, cinsurah, hooghly, pin 712101 contract no [protected] m no- [protected]

Dear Sir/Madam,

Unfortunately I had purchased a LED TV which is not working now. I had made complain regarding the same, however after 15 days there is no +ve action from a reputed company like Panasonic. The TV is under warranty.

The attitude of your local appointy service centre is very rough and useless.

If you have no parts available with you please replace the TV and issue me a new one, why unnecessary I wait so many days. If you cann't provide service to your customer for more than 15days it is better to take your product and return back my money. We dont expect this type of attitude and negligence from Panasonic like a reputed company.

After 15 days you can't rectify your product then whats the point buying your product in future.

Hope get a positive reply from you & will watch my TV...

Snehalata Dash
Nayagarh, Odisha
[protected]
EMAIL: [protected]@gipsmanagement.com

Hello, my brother had purchased a 42" Tv from Snehanjali- a shop in nallasopara west, and was fitted in my house at 22nd june..But soon after a week itself the tv was not working and we placed a complaint of replacement..later aftr the gap of one month the tv was been replaced... dat was not the end though after replacing the tv.. again aftr few days tv has stopped working.. i have complaint regarding it registered on 28th oct. but even aftr 15 days my tv is not replaced niether the amount is been refunded back to us. every time we go to snehanjali shop to ask for our money they say that they have not received any cash or check from panasonic company for us to give it to you. can you please tel me whats wrong with the system.. till what time we ll receive the refund.. is panasonic company's going down day by day?

Dear sir,
I have given my mobile to Panasonic Service Center on 29.09.2015, having problem of is Software, but Panasonic executive make complaint for his touch issue. and telling to back my phone after 10 days, but there is 2 month i have still not received my phone back.All the time he is tell your approval is pending please wait 4-5 days, I have already mail to his Mail-ID (Mobile.[protected]@in.panasonic.com/ [protected]@in.panasonic.com) but no one reply.

My Reference Number Given By Panasonic:-

JOB SHEET NO.KJASPMP094915PI7603

Regards
Vikram Nachan
I 49 Narmada Colony
Sch no 78 Vijay Nagar Indore(M.P.)
[protected], [protected]

I have bought a Panasonic LED TV from Bangalore based dealer. It's been 5 days the installation has not been done by the Panasonic technician. I have made repeated calls to the customer care department of Panasonic but no one has addressed the issue even after that. It's the most unprofessional attitude of the senior managers of the company. Who won't even return the calls. Worst service ever experienced.

Article code m356284 panasonic led tv 60 inches is purchased from metro banglore on[protected] & delivery on same day & called for installation to call centers [protected] and these nos [protected] '[protected] -[protected] -[protected] & person at ending call & say they send for installation when ever I call and I am waiting without going to job from 5 days & no one came to install & again if call any of above mobile no they won't attend my call so do the needful or I will return the product

Purchased LED 28" Panasonic TV on 14.07.2015. Last month, the display of picture is blinking. I given complaint to the dealer, where I purchased. He has put the online complaint. The technician came la week ago and didn't open TV and said it costs @ rs. 14, 000/-.. Sometimes Mother board gone /or panel bd gone/ display screen gone. He noted the s> No. and taken picture video on his mobile and gone. told that he will call back within a hour. But in vain. Tdy, when I called to customer care and got the information, that the work is completed. But my Tv is lying. aside

How much belief we have in Panasonic, that's going off. Do the needful at the earliest. In one year and one month, ur product gets the defect means...what to say. It should be free serviced, otherwise we can purchase other brand TV on the technicians said repairable cost.

.

I m frustrated it the bugging services of panasonic, my split AC is out of order since last 10 days, 3 complaints have been raised 1 closed and 2 cancelled but yet my split AC is still not working. why was my complaint cancelled vitiate any reason???????? check my complaint nos. R[protected] R[protected] R[protected] I DONT UNDERSTAND WHAT IS THIS SERVICE, COMPLETELY DISAPPOINTING REGARDS, AMIT AGARWAL [protected]

My Washing Machine NA-F 75 B3 Sl No 1362A00027 purchased from Bismi Appliances against Invoice No 113177 dt 26.4.2014 is not functioning for the last one month. Registered complaint Reg No R[protected]. The service Engr visited on 19 Oct. He told the Program Board to be replaced. After reminders he again visited last week and told the complaint is with some other part. We are waiting for the service since then.

We purchased the panasonic for their reputation. But it is quiet disappointing.
Please look into the case and arrange to put the Washine Machine ON ACTION.

I have purchased Panasonic Smart phone Model P55 on dt. 16.01.15. againt bill No. 7095.We are facing problem in phone since last two months.We handover this phone to Panasonic Service partner Triple Solution in Faridabad on dt. 23.10.15 against job sheet no. KJASPHR0981015PI34903. Now they are saying this phone will take 90 days in repair, so if you can wait then pl. wait otherwise you can collect your phone from our service centre. Now i am feeling that i have did a great mistake to purchase a japanese Brand 'Panasonic'.This 'japanese brand' has no courtesy to provide best customer service. Req. to Panasonic to look into this issue & improve further.
Ashwani singh
[protected]

This person Himanshu (number written at bottom right) has no sense about how to talk to a customer. I had bought panasonic washing machine last year from a local show room. The washing machine had spinning problem, I registered a complain through panasonic toll free number (R[protected] complain number). I dont know why panasonic uses services of such . The guy who came to my house for repair work could not open the machine parts. I was not present at my home. He literally asked my mom (55 years old) to help him to open the parts. After paying 22500 for 8.1 kg machine I did not think that one day my mom will have to hold the machine motor so hard for the repair work. She severe got pain in her elbow. Who is responsible for this. The guy also charged 450 INR for this undone job. Now this H.D. Services says that the washing machine is required to be moved to their service center so that they can open up it. I hope they dont call my mom there. When I call the great guy "Himanshu Dakwala" he talked to me very very rudely. I asked him that, if some repairmen visits his home, will his wife / mom help him in getting the job done?? He told me that do whatever I want to do, I also have recording for this. I told him that I'll raise my voice against this. Please help me take some serious action against him. Finally my washing machine problem is still unresolved.

Sir I had purchased Panasonic T-40 mobile form Madhur Milan stores, Amethi in UP for 5600/- dated 05th July 2015. After a month it stopped functioning. On 3rd August 2015 I took it to Universal Enterprises, Shop no.59, Patil plaza, Nr. Sarasbaug, Mitra Mandal chowk Pune 411042.
An Authorized Service Center for Panasonic mobiles.
Since past 3 months my handset is lying at the service center unattended.
Every week I making visits to Pune from lonavala but I get only promise to come in the next week.
I have spent time and money to get my handset back.
Sir they are refusing to return neither my mobile back nor repairing it.
I request you to help me either getting my mobile replaced or get it repaired

I Have Purchased A Panasonic P55 Mobile Before 3-4 Months, From the date i got the mobile it continuously showing a lot of battry, Interface problems. Till Now i have spended around[protected]rs on the phone. but still it is not working well. Also I got an used mobile phone by Panasonic. Now I Wanna a refund or My Mobile handset in a working condition. Mobile- +91- [protected]

24/09/2015 Mobile purched from New Fair Bussiness Center ALAMBAGH LUCKNOW CUSTOMER NAME & CONTACT NO- [protected] Sadbhawna This is in reference of my complain for panasonic mobile .I purchased this mobile on 15/01/2015.After one month of purchase phone was getting hang and swithed of automaticlly.once i tried to repair it, shopkeeper denied to repair it.Then i left for service center they took my phone on 24/09/2015 but still its not repair.They are asking much mone time.We are trying to contact customer care but there is no response. Please look into this matter & try to resolve it as soon as possible.waiting for you positive response.

Hi. I have a LED 42'' Panasonic which date of purchase was 29.09.2014.Due to some technical problem my led was dead on 23rd Sep 2015. And I had make a complain in customer care on dated 24th Sep 2015, But they are not providing me service and they are charging me for dead led.I am asking many time to customer support or Service Area Manager but they are giving me date and date . Finally they told me if you want to repair your LED then pay us. Even we can't give free service.
So I am requesting you please resolve my problem .
Product :Panasonic LED
Model : - THL42E6D
Serial No :- 14BBL7198
Date of purchase : - 29.09.2014
[protected][protected][protected]
Here is Complains details :

R[protected] = 24.09.2015
R[protected] = 28.09.2015
R[protected] = 06.10.2015
R[protected] = 16.10.2015

Service Area Manager : Mr. Krishnandu (South Bengal)
Cont :[protected]/[protected]

Thanks
With warm regards.
Umesh Shaw.
+91 - [protected]

Hi

me justin from ernakulam, i need a battery for my panasonic t11 mobile purchased on nov 2013

when contacting your service centre (divx communications) job sheet no: 1789..(offline job sheet), they are saying that message is showing as """end of line" and nothing can be made in this matter.

I called customer care panasonic, and as per their advice i had given mobile(imei no: [protected]) also to them

please solve the problem at the earliest...

I had a bad time with panasonic, i had to wait for more than a year to get display for the same mobile which i got 15 months after ordering, ,

pleas solve this on a priority basis, as i am i great need of battery

expecting favourable action at the earliest

yours truly

justin johny
[protected]

Hi, I have given my mobile for repairing as it was having display problem. Its been more than 3 months and my mobile issue is still not recitified. Service center has no update and Panasonic customer care center always says that the server is down. Job Sheet Number: KJASPMH464815PI9700 Date:[protected] Center: Unique Infosystems Panasonic P-31

I had given a mobile eluga s to service centre sheethal communications near janak place new Delhi on 9 sep 15 They told me after 20 days that the mobile is not get repaired because they are unable to trace the imei number Then i went there tell them to put battery and they noted down imei number and made an online job card My job card no: KJASPDL212915PI219 dated 24 sep 15 today when ranged up your customer care they tell me that the complaint is resolved by 26 sep but the sheethal communications is saying that the mobile is with company only with same job card plz give me solution other wise i must be forced to take legal actions plz send a reply as early as possible to [protected]@gmail.com

Dear sir, i have submitted my panasonic p31 (IMEI [protected]) cell phone to your authorised service centre (s.v.s. electronics bellary - 583101, state - karnataka (INDIA) due to touch not working & hanging on dated 8th sept, 2015. your job card sheet no. 1086. So many times visited to your service centre, no positive response from him. already one month over this is too much. & take appropriate action as soon as possible. Pl. take care of your customer. every customer are important. in this regards your valued help will be highly appreciated with warm regards, rajeshgouda [protected]