Panasonic India Customer Care
Panasonic India Pvt. Ltd.
Customer satisfaction rating: 3%
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1512
COMPLAINTS

Panasonic India Customer Care

Panasonic India Pvt. Ltd.

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Address
No 88, 6Th Floor, Consumer Sales Div, Spic Building Annexe, Mount Road, Guindy
Chennai
Chennai District
Tamil Nadu
India - 600032

Customer Care Phone Numbers and Contacts

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Customer satisfaction rating
3%
Complaints
1512
Pending
41
Resolved
27
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Panasonic India related photos (279)

Panasonic India Complaints & Reviews

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Panasonic Plasma TV — Repairs

 njain99
I had bought a Panasonic Plasma TV TH42PA60H (for Rs 81,500) on 23.03.2007

1) Defective card replaced on 21.08.08 with service charge at a cost of Rs 14,165
2) Defective card replaced on 17.07.10 with service charge at a cost of Rs 9,953

Since last week vertical “Green” and sometimes “Yellow” lines have started appearing on the TV.

I had placed a service call and was advised by the service representative that there could be a problem with yet another card or the whole panel needs to be changed.

I don’t know...
Complaint comments  Read comments [4]Complaint category TVs

Panasonic 1. 5 Ton Ac — Ac Repair

 lakshman15
Respected sir,
I m Lakshminarayanan, s/o.A.Rajamanickam from ulundurpet, villupuram dist. we were bought panasonic 1.5 ton 4 star ac on 13.05.2010 at DARGILING DIGITAL WORLD LTD, PONDY.On 10.05.2011 I registered a complaint regarding some Wavering sound in system and late cooling. Then they send me a E mail, that mail said to me call Mr.mathivanan([protected]). so I call him 0n 11.05.2011 and told my problem.then he said I will send technician on 14.05.2011 or surely Monday (16.05.2011) but still they did not attend the problem .. I called him (11.05.2011 and 16.05.2011...
Complaint comments  Read comments Complaint category Electronics & Appliances

Parth Electrotech Pvt. Ltd. / Panasonic Split Ac — Selling above MRP

 sharonjose
I went to the showroom of Parth Electrotech Pvt. Ltd. in Rajapuri, Dwarka on 06.05.2011 to buy a 1 ton Panasonic Split AC. In the showroom, the model UC12MKY was displayed with an MRP tag of Rs. 20,000. He gave me a discount of Rs. 300 and I paid Rs. 19700. When I got delivery, i found that the MRP marked on both indoor and outdoor unit was Rs. 18990. I checked on Panasonic website and there also, the price of the model was displayed as Rs. 18990. I called up the manager of the showroom and asked for a refund of the price difference. Then he gave the most ridiculous argument I've ever heard...
Complaint comments  Read comments [3]Complaint category Appliances

Panasonic Refrigerator — Dented refrigerator delivered

 duabros
- We purchased Panasonic refrigerator Model no NR BY601VS1N from dealer Mehatab motors & trading company,Ludhiana ( Punjab )
vide invoice no 15066 dt. 06/04/2011.

- The same was delivered to us between 8.00 pm - 9.00 pm .
- On our personal inspection , we found a deep dent on the door on Right hand side.
- The balancing of the door is also not normal and there is difference in Gap between the left and right extreme ends.

- We reported the same to the Dealer ( Mr. Sanjay Kumar ) at his mobile phone at around 10.00 pm
- We were assured...
Complaint comments  Read comments [1]Complaint category Refrigerators

Panasonic / LCD 32x10 — Panasonic LCD not being fixed after 15 months even though with 3 years warranty

 sharvanmahajan
Hi Sir/Madam,

We had bought a Panasonic LCD32X10 last year around Jan'10 with a 3 years warranty from PSB electronics, J-12/31,Rajouri Garden, New Delhi. Ph[protected]

All of a sudden 2 weeks back on turning On the telivision the screen colours as well as the display started coming distorted. On complaining to the Panasonic Service Helpline ([protected]), a service engineer came inspected the set and informed that this set which has been sold to us is not from Panasonic India but an imported set and is not covered by them under warranty.

On contacting...
Complaint comments  Read comments Complaint category TVs

Panasonic 42 Inch LCD Plasma TV From Bagga Electronics — Bagga electronics, market # 5, NIT, Faridabad selling smuggled electronic goods.

 ankivermaz
Hi Team,

I bought a Panasonic 42 inch LCD Plasma TV from Bagga electronics,, market # 5, NIT, Faridabad, after purchasing it I called Panasonic customer services to get it installed. So an Installation Engg
came at my place and informed that the version of my Panasonic LCD TVs haven’t been introduced in India till now. Even the engg checked the Bill provided by the Bagga electronics and found it was
not a genuine bill “gray market bill(Not Valid for warranty by panasonic)”. So after that I asked (Vinod Bagga) bagga electronics to replace My Panasonic TV, so he...
Complaint comments  Read comments Complaint category TVs

Panasonic LCD Model Tx - 32lx700c — NO DISPLAY

 jkalaiselvi
we have a 21’ television which is being with us nearly for 16years and with out any problem still its functioning well. Impressed by its high performance we used to recommend Panasonic to our friends and relatives
When we thought of switching over to LCD television, without second opinion we went for Panasonic LCD TV and purchased it from your reputed shop here in Chennai on[protected] for the amount of Rs.70,000/-. MODEL NO:TX-322X700C & SERIAL NO: [protected].
From January 26-2011 it is not working. we called the service center people ,they...
Complaint comments  Read comments Complaint category Electronics & Appliances

Panasonic — BILL NOT RECEIVED

 agam.nayan
DEAR SIR,
I PURCHASED A PANASONIC REFRIGERATOR ON 5TH OF JAN 2011 FROM SANJAY ELECTRONICS ( TIKONA PARK) FARIDABAD. REFRIGERATOR WAS SENT ON CHALLAN ON ASKING,IT WAS SAID THAT ACCOUNTANT MADAM WAS NOT AVAILABLE & WILL BE GIVEN LATER ON.I HAVE SENT MY PERSON THREE TIMES BUT STILL I HAVE NOT RECEIVED THE BILL.

THANKS & REGARDS,
BALVINDER SINGH
[protected]...
Complaint comments  Read comments [1]Complaint category Refrigerators

Panasonic India Pvt Ltd — Replacement of my faulty LCD TV

 Goldiesingh
I had bought a 32” LCD TV (Model No. TX32LE7C) two years ago (on 13/10/2008). The same was checked by panasonic engineers at my residence and later at Panasonic Service Centre, Lucknow against my complaint, refer complaint no. No. DI-ASC[protected] dated 04/02/2011.

Now I am told by Panasonic Company that the Panel of my TV is defective and as the same type of Panel is not available with the company, hence complete LCD TV will have to be replaced on chargeable basis. It is very shocking for me to learn that the complete Panel of the LCD TV has developed a major defect after just...
Complaint comments  Read comments [3]Complaint category Electronics & Appliances

Panasonic India Pvt Ltd — Getting regular problem in Panasonic 29 inches and now will go for legal action.

 Ravinder101
Hi Sir

This is ravinder pal singh , i have purchased the Panasonic 29 inches from raja garden new delhi-15 18 moths back.It started giving problem in the very 1st week of purchase,then called Engineer from service center and he said some IC has been defused and this is not covered under warranty ,you have to pay for the same, then i have paid 2000 for that IC's.And since that time TV has been repaired 7 times and i have paid more than the cost of Television.

This time i have got depressed from Panansonic, so either replace this set FOC or i will through this set...
Complaint comments  Read comments Complaint category TVs

Panasonic — faulty camera

 Helga
I purchased a panasonic lumix digital camera in sept 2010 and due to a defect in the lens of the camera( as told to me by the srevice centre in chennai) all my pictures are spoiled the come out in a different colour.
right from december i have been calling the customer care but to no use.
i made a trip to chennai as there is no service centre in ooty and gave the camera for repairs on the 28th of Jan 2011. I have been making calls and enquiring but the only reply i get is that since the camera is foreign it will take time for the parts to come.
its gone way past the time period...
Complaint comments  Read comments [1]Complaint category Digital Cameras

Panasonic Plasma TV Model: Th - 42pwd8wk — NON RESPONSIVE FOR REPAIR

 Rajesh K Parikh
Panasonic plasma T.V Viera (TH-42PWD8WK)
Poor quality product/service
I bought a 42" Panasonic plasma model TH-42PWD8WK in Oct 2006 for Rs:1,00,000/-. The warranty was for 1 year. after 4 Years later the T.V stopped working. The T.V is mostly viewed during weekends and holidays only (and as such was not overly used). Panasonic service centre Digi Lab Andheri Owner Mr Harshal first they Charged Rs 1,764/- To Check Problem of My TV Their unqualified Service Person Comes To home inspect the TV and told me that I have to get this TV to Their Service Station (If They Take They Charge...
Complaint comments  Read comments Complaint category TVs

Panasonic — lcd tv

 otusers
i have purchased Panasonic LCD TV model no - TH-L19X10DK.on 05/06/2010.from your authorised dealer Great Eastern trading co. 505 g.t road,mahesh,serampore dist-hooghly.pin-712202 ph. no. 033/[protected],[protected] vat no- [protected].tax credit memo no-SCR/000817/10-11. now my said LCD TV become break down i informed Panasonic customer care about my problem.and they send mechanic and checked. they report about to be change board.but yet not being change naw my TV set fallen .and no respond.i inform to you please took in to the matter.NOW MY TV IS UNDER WARRANTY

NOW THEY TOLD ME THAT...
Complaint comments  Read comments [3]Complaint category Other

Panasonic LCD TV — Defective TV sold

 Chirag Sanghvi
I had purchased a Panasonic Viera LCD TV (TX-37LX80C) (Serial no - %851K00513) on 8/2/2010 through EZONE outlet in Raghuleela mall, Kandivali. Customer name is M/S Karan Industrial Corp. It has been only 9 months since I have purchased the TV but in those 9 months the TV has already been repaired 3 times. Once there was some problem with the remote and the next two times there was some problem with the A-Board and the Switch board. Every time there is some problem we have to call up the customer care and then it takes almost a month for the service team to fix the problem. As a result of this careless...
Complaint comments  Read comments Complaint category TVs

Panasonic India Pvt. Ltd — I ' M NOT SATISFIED WITH THE PRODUCT AND SERVICE

 iComplaints
Dear Sir / Madam,

I kirti Suresh Gawkar, telephone [protected]- [protected] have purchase colour television of Panasonic 29FX20CDS3 from Reliancedigital Retail Ltd., Plot No.39/4E, Near Vashi Railway Station, Vashi Navi Mumbai, Maharastra, Pin- 400 705. Phone No.:[protected] / 67957470, on dated 23.02.2010 vide cash memo/Invoice No.:- 008528 dated 23.10.2010

Since very first week of purchase I am not satisfied with the product which they have supplied me because of clarity of picture quality for I which I have telephoned to Reliancedigital Retails Ltd. and they...
Complaint comments  Read comments [2]Complaint category Other

Panasonic — Faulty LCD and improper service

 Partha_dey
Hi,

I bought a 26" Panasonic Viera LCD Model No. TX-26LE8C from Sales Emporium, 1458, Garia Main Road, Kolkata - 700084 in July 2009. The picture transmission started to distort around September 2010 just after the warranty period of 1 year got over. I contacted the store for a service center contact and I was given phone # of Tekno Plaza, Fartabad More, Garia Station Road, Kolkata - 700084, Phn # - [protected]/[protected]. I called them and registered a complain. A personel came at my house and after viewing the condition of the LCD said that it has to be taken to their service...
Complaint comments  Read comments [1]Complaint category TVs

Panasonic Microwave Oven — Dead

 deepaksingla007
Worst service ever faced from any electronis company. Story began when i bought a microwave oven 2 days before diwali. i gift it to my sister. well demo was given by company. next day oven was dead. now real part starts. calls were made to mechanic who gave demo. he did not come few days. i asked ma bro in law to call service centre toll free. he did. toll free people gave delhi office number. delhi office persons gave hissar office number. hissar people again gave same mechanic number. it proves earth is round. well he came anyhow. and now brave mehanics of panasonic. person took out fuse that...
Complaint comments  Read comments [1]Complaint category Appliances

Panasonic — LCD TV FAULTY

 sukumaran meenakshi
SIR THIS IS REF TO COMPLAINT ON OUR NEWLY BOUGHT LCD TV WHICH IS JUST 6 MONTHS OLD AND WE ARE FACING PROBLEM TO GET IT SET TO WORKING CONDITION. INITIALLY FACED LOT OF PROBLEM TO GET MY COMPLAINT REGISTERED AND THEN ITS ALLOCATION TO THE RIGHT LOCATION . FINALY GOT MY COMPLAINT REGISTERED ON 10TH NOV.2010 #REF NO 020153 AND AFTER A DAY ONE OF THE ENGINEER VISITED AND TOOK ONE OF THE PART FOR REPAIR AND RETURNED AFTER TWO DAYS BUT IT DID NOT WORK OUT AND AS PER ENGINEER POWER PCV NEEDS TO BE CHANGED AND SAID IT WD TAKE 7DAYS AS PART WD COME FROM CHENNAI SO AFTER ALMOST WAITING FOR 10 DAYS STARTED...
Complaint comments  Read comments [1]Complaint category TVs

Panasonic LCD TV 32 Inches — LCD T V Manufacturing defect

 suchitra rao
We had purchased a television set 12th of october 2010 at your dealer in T.Nagar G.N.Chetty Road.We were gifting it to a friend in Pune. So, we arranged it to be transported to Pune on 13th. The Panasonic show room people had failed to test it in front of us on 13th , claiming that they had packed it tight to endure the transportaion. However, when the TV set reached Pune to our dismay we found that the valuable gift we have given was damaged. There has been a LCD crack. The showroom people claim that it would have happened while travelling, However, the goods were tightly packed to our knowledge...
Complaint comments  Read comments Complaint category TVs

Panasonic — Faulty part in the refrigerator

 deshbhooshan
I bought a panasonic 342L from KOHINOOR electronics DADAR last week, was mazed to find a broken refrigerator bulb cover in the fridge, i compalined to KOHINOOR regarding the faulty piece but to my amasrment the sales person there who was so sweet when we went to buy the fridge was least interested in helping us.
Hence would like to warn potential customers to think a million times before buying any home appliance from KOHINOOR ELECTRONICS DADAR becasue its ur money at stake and not theirs be thought ful !!!!!1...
Complaint comments  Read comments Complaint category Home & Garden

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