Panasonic India Customer Care
Panasonic India Pvt. Ltd.
Customer satisfaction rating: 3%
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1466
COMPLAINTS

Panasonic India Customer Care

Panasonic India Pvt. Ltd.

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Address
No 88, 6Th Floor, Consumer Sales Div, Spic Building Annexe, Mount Road, Guindy
Chennai
Chennai District
Tamil Nadu
India - 600032

Customer Care Phone Numbers and Contacts

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Phone:
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217
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134

Customer satisfaction rating
3%
Complaints
1466
Pending
26
Resolved
28
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Panasonic India related photos (278)

Panasonic India Complaints & Reviews

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Panasonic Cordless Phone — Noisy & extremely low voice incoming & outgoing

 anamikanakul
I had puchased a cordless Panasonic phone model no. KX-TG2448BXS from Essem Communications (Hyd) Pvt. Ltd. for Rs 4200.00 vide bill no. 2485 dated 18.01.2010. The dealer had given me the phone in a box, which was not tested while giving the phone to me and when I requested that it should be tested they reassured me that we are here to help and there will be no problem. From day one since I started using the phone, there is lot of disturbance in the phone and I cannot hear the other person clearly. The outgoing as well as incoming calls are of very low volume and I cannot hear anything. I complained...
Complaint comments  Read comments [1]Complaint category Telecommunications

Panasonic TV — poor service & defective product under warranty

 rishyam
Dear sir
we had a bought a 21 inch CTv from Vijay sales - prabhadevi showroom.we have had problems with the service
pasted below is the complete transcript & communication with their service agent & the company
we are unsatisfied with service & product on a whole!
thanx in advance
s jagtap
====================


WE REGRET TO INFORM YOU THAT INSPITE OF KEEPING THE MAINBOARD WITH THE SERVICE FOR MORE 4 DAYS , THE TV IS STILL NOT IN SATISFACTORY WORKING CONDITION.

THE CONVERGENCE AT THE CORNERS OF THE SCREEN...
Complaint comments  Read comments [3]Complaint category TVs

Panasonic — No effective response from the customer care

 Nanda dulal ghosh
Respected Sir,

I beg to state that i brought a Panasonic 29" color TV(Rs 13000) model -29fx20,
serial no.rk-[protected], from khandelwal electronics(katwa,Dist.-Burdhawan,W.B) on[protected]. But it became defective on[protected].
From then I am just running behind the Panasonic agents and offices of
Burdhawan branch. Once a agent from Panasonic came to my home
investigate the TV and said Rs.7000/- is needed for repairing.

on Sun, Feb 21, 2010 , I send a mail regarding this matter to the H.O helpline@npi.panasonic.co.in,
but still...
Complaint comments  Read comments [1]Complaint category TVs

Panasonic Pvt. Ltd. / Air Conditioner — failure in replacing defective air conditioner & regarding unprofessional behaviour of dealer

 jaivardhan
We purchased panasonic make split type air conditioners on[protected].from m/s ECO COOL opp.agarsen bhawan H-11,patel nagar 3rd, ghaziabad. The air conditioner is not of mercantile use. The air conditioner is defective AB-INITIO and the dealer not listen to our genuine grievance. We complained many time to dealer but he never given me my complain number. we also send my complain to company. under such a predicament,we request you to look into our problem. thanks & regards ...
Complaint comments  Read comments Complaint category Electronics & Appliances

Panasonic TV — Picture tube replacement issue within warranty

 Dhiraj Patel
I have purchase new Panasonic 29 inch TV and within warranty had replaced picture tube, after changing picture tube it was auto swithed off and on during normal condition, again i had launched compalint asked to fixed it, technician fixed it and after two days same issue persist.
Now my entire system dead....
Complaint comments  Read comments [1]Complaint category TVs

Panasonic — Faulty repair

 hiren38
Dear sir/madam,

This is regarding washing machine i had bought 3year's back now the warranty has been expired. Now the thing is some part has been not working & then i called up a company named Shivam National Electronics which had registered them self to Local Telephonic yellow page {just dial} as a Panasonic service provider.
The representative from there end attended us and repaired stuff and next day it was not working. we feel like we have been cheated and the person did not gave us the old part and he did not...
Complaint comments  Read comments [3]Complaint category Washing Machines

Panasonic (Handy Electric Shaver) — Faulty micro switch

 Maulik Buch
Hi,

I have purchased Panasonic battery operated electric shaver in Dec'2008. Since purchase, after using for hardly couple of times, its micro switch (switch that changes the operating modes like On/Off/Trimming) gone bad. I approached company service centre located in Kukatpally, Hyderabad. I handed over my shaver to service centre and after couple of follow-up, I was asked to collect the instrument which was not really repaired but they removed the switch connection itself. So now, the moment cells are inserted, instrument gets On and will remain On till cells are removed....
Complaint comments  Read comments Complaint category Electronics & Appliances

Panasonic Viera LCD TV — non working of panel..

 Harjot Singh
I bought a PANASONIC LCD TV from BETTER DEALS Electronics Pvt. Ltd. B3/67 , Janakpuri delhi 110018,one and half years back after doing lots of research and comparison with other available brands in the market. But I am really surprise to see and know that the LCD panel is not functioning properly. Lodge a complaint on 20/02/2010 about the problem and the service engineer told me that the LCD TV is having problem with the panel,he said we got a defected piece from the dealer.You can imagine that how much frustrating experience it will be. If a brand like PANASONIC is having this kind of quality product...
Complaint comments  Read comments [1]Complaint category TVs

Panasonic Refrigerator Model Nr - B30m8 - Ss — Delivered a heavily dented Refrigerator

 RK Saha
I have purchased a Panasonic refrigerator Model NR-B30M8-SS on 21.02.2010 from a retailer located at Durgapur, WB, India. The said Refrigerator is delivered by the retailer with sizable dent at corner Top. As per the Panasonic service personnel the dent can't be repaired. Since the defect is clearly visible and not repairable, the machine was not allowed to install and commission. The Panasonic authority should address the problem so that the defect item is replaced immediately....
Complaint comments  Read comments Complaint category Refrigerators

Panasonic — Warranty

 Ahmad Khalifi
I have one cordless Panasonic model "KX-TC1222JXB telephone".
The Agency is : Alesayi electronics

The fault: no link between the cordless and the base.

I bought it before eleven months from authorized dealer in Dammam Saudi Arabia (31 Dec 2009) and the warranty card telling one year. I went to Panasonic agency in Saudi Arabia Kubar City and they told me this warranty is old and the dealer should give you a new one with six months only.
I asked them to repair it in charge basis and they told me the delivery of spare parts 45 days “From Japan”.
Complaint comments  Read comments Complaint category Landline & Home Phone Provider

Panasonic — Refrigerator

 Amanda Holtzhausen
My refrigerator Panasonie NRD 701B is now been broken for almost 4 months. When I phoned Panasonic they gave me the Indepent company that repairs their product Mr Allisher[protected]. The mentioned persone went out of his way to help me, BUT he cant do anything until he gets the PART needed to fix my fridge. The above mentioned fridge is 2 yrs and 6 months old, cost me R10 000 and I have to wait and sit without a fridge for so long, it is really UNEXEPTABLE!!!!!!!!!. On the first of December 2009 I got hold of Mr Martin Maddock's office number[protected]. I could'nt speak...
Complaint comments  Read comments [2]Complaint category Refrigerators

Panasonic India Pvt. Ltd. — Refund pending

 Barun Dey
Sir ,
My name is Barun Dey , PAN no :- ALD PDO 956G residing at below address
61/2 Thakurtala Road
Chinmoyee Bhavan
P.O Sakher Bazar
Kolkata - 700008
Still I did not received my refund against my assessment of year[protected] . I have given several reminder in our local office but still no action found from them . So you are requested to send my mentioned refound to either above metioned address or you can deposit the same in my below account
The Federal Bank Limited
514 , Diamond Harbour Road .
P.O - Behala
Kolkata...
Complaint comments  Read comments [1]

Panasonic — Mis-selling, Misbehavior & Unfurnished sale & warranty documents

 Rajat
I have brought last week from Varun Electronics Karnal.

I am really sorry to say that the behavior that shop owner is showing after sale is really very shameful & intolerable. First of all the owner didn’t given me the proper bill & date on warranty card. Secondly he sold the product to me on higher price (nearly 13.5% more price than the actual price). When I called him up & asked him to give me a proper bill, warranty date & why he has charged the extra price the answer was “Mein tere baap ka naukar nai ho” & dropped the phone.

Is this the...
Complaint comments  Read comments 

Panasonic Cordless Phone — phone not working

 mohd faisal gafuli
i hv purtchased a panasonic cordless phone frm VIJAY SALES,SURAT on 27th aug 2008 with 1 year warrnty and the phone started problem after 7 months.i m residing at GONDIA,MAHARASTRA.ur branch or workshop is not available here.so,when i went to surat on 22nd aug,ur employee told me to giv my phone to ur workshop for repairing.after 2-3 days i got my phone repaired and i came back to my native place & on the same day i tested my phone & it is not working again.now.i hv no option left with me.my warranty period is also expired.so i wanna ask u what should i do?????
should i go to consumer...
Complaint comments  Read comments 

Panasonic / Cordless Phone — Faulty battery given

 atishab05
Purchased the phone KX-TC2100 on 28th March 2009.Charges the batter fro 9 hours as per isntructions before using. however the battery didn't get charged. Took it back to the place of purchase-Lotus Electronics Supermarket, 13, Sneh nagar main Road, Indore. They replaced the battery. After 4 months the battery is again not working. Went again on 2nd August 2009 to the place of purchase. they said will sedn it to compnay service centre and give me a call once the phone is ready. No call or service TAT given, hence went to check on friday 7th August 2009 and came back dissatisfied without the...
Complaint comments  Read comments [1]

Panasonic - Lumix - Tz15 (Camera) — extreme delay in providing after sales service in warranty period

 Saurabh
Dear Sir,
I had purchased lumix camera from dubai from authorised sales center at carrefour on 24 mar 2009.
In april when i was in India the camera due to some unkown reason stopped operating. Since my camera was in international warranty I gave it for repair at panasonic service center, jodhpur . after 10 days it said that it would take it very long to be able to provide service and it would be better for me to give the camera in mumbai or delhi. I sent my camera to mumbai and give it to atharv electronics, goregaon( panasonic service center ). Intially it refuses to provide service...
Complaint comments  Read comments [2]

Panasonic Plasma T. V Viera (Th - 42pa60h) — Poor quality product/service

 rashmi singh joshi
I bought a 42" Panasonic Viera plasma model TH-42PA60H in June 2007 for Rs76000/-. The warranty was for 1 year. Exactly a year and 2 weeks later the T.V stopped working. The T.V is mostly viewed during weekends and holidays only (and as such was not overly used). It is connected to power supply through a voltage stabilizer. Panasonic service centre told us the Display card had gone bad (no reasons given). The card was changed at a cost of Rs 10000/- and a time delay of 2 weeks. The T.V continued to be problematic (the picture would disappear suddenly) and finally stopped working completey after...
Complaint comments  Read comments [8]

Panasonic — PROJECTOR NOT GETTING DELIVERED

 BHAGWATI PRASAD
Dear Panasonic,



Irrespective to know, if we should really escalate this mail at your E-mail ids or not we request everyone to play a helpful role in forwarding this critical email to Senior person taking care of Projectors Sales at Asia Pacific level. He must be either sitting in Singapore or in Japan. We although tried our level best in locating Email id of Mr. Yoshitaka Inuzuka, Head, E-cinema & projector Business, Panasonic Asia Pacific, but not able to get. We humbly request you to please either let this to go to Mr. Yoshitaka or pls help to get his mail...
Complaint comments  Read comments 

Panasonic - Le8 - LCD TV — regarding faulty service

 Shankar kumar jha
To, Dated-21/05/09……….
The General Manager
Panasonic-Electronics
Sales & Service Division of India


Sub: -- Failure in commitment, and faulty service.

Dear Sir,
It is a matter of grace concern that an authorized dealer of Panasonic Electronics Mr. Akash Lokwani([protected]) owner of Lokpalza, Lokwani sales Pvt. Limited, Jinsi Road, Gwalior (M.P.) India made different commitment towards the working of product, service of product, features of product and ones before the purchase of Electronics goods but after...
Complaint comments  Read comments [2]

Panasonic Cordless Phone — warranty

 Complainant2957337
i bought Panasonic Cordless phone from saudi arabia with Bill Box pack and with worldwide warranty and service card and i came to my mother land india and after one year i got a problem I.E. Product is missbehavior and i find out the service centre in baroda and mumbai and ahamdabad and called them regarding this issuse they said we will check and may be we repair it but on "Chargable Basis" what does it mean ...? pls. do the needful ASAP..

Regards,

Faruk

Cell :[protected]...
Complaint comments  Read comments [5]

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