Panasonic India Customer Care
Panasonic India Pvt. Ltd.
Customer satisfaction rating: 3%
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1489
COMPLAINTS

Panasonic India Customer Care

Panasonic India Pvt. Ltd.

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Address
No 88, 6Th Floor, Consumer Sales Div, Spic Building Annexe, Mount Road, Guindy
Chennai
Chennai District
Tamil Nadu
India - 600032

Customer Care Phone Numbers and Contacts

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Customer satisfaction rating
3%
Complaints
1489
Pending
25
Resolved
29
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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Panasonic India Complaints & Reviews

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Panasonic Microwave Oven — Dead

 deepaksingla007
Worst service ever faced from any electronis company. Story began when i bought a microwave oven 2 days before diwali. i gift it to my sister. well demo was given by company. next day oven was dead. now real part starts. calls were made to mechanic who gave demo. he did not come few days. i asked ma bro in law to call service centre toll free. he did. toll free people gave delhi office number. delhi office persons gave hissar office number. hissar people again gave same mechanic number. it proves earth is round. well he came anyhow. and now brave mehanics of panasonic. person took out fuse that...
Complaint comments  Read comments [1]Complaint category Appliances

Panasonic — LCD TV FAULTY

 sukumaran meenakshi
SIR THIS IS REF TO COMPLAINT ON OUR NEWLY BOUGHT LCD TV WHICH IS JUST 6 MONTHS OLD AND WE ARE FACING PROBLEM TO GET IT SET TO WORKING CONDITION. INITIALLY FACED LOT OF PROBLEM TO GET MY COMPLAINT REGISTERED AND THEN ITS ALLOCATION TO THE RIGHT LOCATION . FINALY GOT MY COMPLAINT REGISTERED ON 10TH NOV.2010 #REF NO 020153 AND AFTER A DAY ONE OF THE ENGINEER VISITED AND TOOK ONE OF THE PART FOR REPAIR AND RETURNED AFTER TWO DAYS BUT IT DID NOT WORK OUT AND AS PER ENGINEER POWER PCV NEEDS TO BE CHANGED AND SAID IT WD TAKE 7DAYS AS PART WD COME FROM CHENNAI SO AFTER ALMOST WAITING FOR 10 DAYS STARTED...
Complaint comments  Read comments [1]Complaint category TVs

Panasonic LCD TV 32 Inches — LCD T V Manufacturing defect

 suchitra rao
We had purchased a television set 12th of october 2010 at your dealer in T.Nagar G.N.Chetty Road.We were gifting it to a friend in Pune. So, we arranged it to be transported to Pune on 13th. The Panasonic show room people had failed to test it in front of us on 13th , claiming that they had packed it tight to endure the transportaion. However, when the TV set reached Pune to our dismay we found that the valuable gift we have given was damaged. There has been a LCD crack. The showroom people claim that it would have happened while travelling, However, the goods were tightly packed to our knowledge...
Complaint comments  Read comments Complaint category TVs

Panasonic — Faulty part in the refrigerator

 deshbhooshan
I bought a panasonic 342L from KOHINOOR electronics DADAR last week, was mazed to find a broken refrigerator bulb cover in the fridge, i compalined to KOHINOOR regarding the faulty piece but to my amasrment the sales person there who was so sweet when we went to buy the fridge was least interested in helping us.
Hence would like to warn potential customers to think a million times before buying any home appliance from KOHINOOR ELECTRONICS DADAR becasue its ur money at stake and not theirs be thought ful !!!!!1...
Complaint comments  Read comments Complaint category Home & Garden

Panasonic Colour TV - Tc - 21fx21c — bad service

 bharatvarsha
panasonic colour tv set, bought in sept'06 started getting swtiched off automatically while running from 21/10/10 made complaint to panasonoic on 22/10/10--complaint no.-028211
tv technician sujit manna arrvd on 23/10/10, we were watchng tv b4 his arrival but it again got swtchd off by itself
he opend the set , started fidgeting with it, there was an electric spark inside the tv board.after smtm he said an "srt" was needed whch he would bring on 25/10/10 n he refused to believe that the tv was wrkin properly apart frm the previously mentioned problem
the set is...
Complaint comments  Read comments Complaint category TVs

Panasonic - Sc (Sa) Pt470 — DVD NOT FUNCTIONING PROPERLY

 prajitbasu
I purchased a Panasonic Home Theater (Model SCPT 470) from Sarat Bose Road’s Panasonic Shoppe, as the sales person Mr. Kunal told me that 470 is better than 480 I completely trust him as Panasonic man and bought 470 model but your this system is not supporting most of the CDs (Original), but these CDs are playing normally on other DVDs but PT470 cant read it or some picture is coming in smaller size in my new Panasonic Plazma TV where as other DVDs playing normally (SONY / PIONEER / SAMSUNG ETC) YOUR SERVICE PERSONNEL ALSO SEE THE THING, HE TOOK THE DVD, BUT NEXT DAY(today 20.10.10.) HE CAME...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Panasonic 32" LCD TV — EXTENDED WARRANTY CARD NOT ISSUED

 manojssw
Extended Warranty not being issued


I purchased a Panasonic LCD TV, Model No.TH-L32X10D from AB ELECTRONICS, D-25 MOHAN SINGH MARKET, SEC-6 RK PURAM, NEW DELHI-110022 on 22/03/2010 with their invoice no - 4669 and TV serial No.%945X03585. I had sent the warranty card No.LCDT-54847 to their address to register but till date I have not received the warranty registration letter from them.

On contacting them at chennai address they are washing their hands off by saying that they have not received the card, which was posted to them affixing 10 Rs. stamp. the address...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Panasonic Plasma 42" — loan papers

 pareshmanseta
I Paresh Manseta.I had purchase panasonic plasma 42" through bajaj finance before 16 months. but till date i havent received any documents from bajaj finance. i just want to know when my loan was going to be finished and i want statement of account of my loan and loan number. i have just below information which my bank account debit as below.

ECS/TP BAJAJ AUTO FN#[protected]#4009117

so please give me full information on my below email ID.

paresh_manseta99@yahoo.co.in....
Complaint comments  Read comments Complaint category Loans

Panasonic India Pvt. Ltd. — Manufacturing Defect and Poor response

 anandstripathi
Date: October 5, 2010
From,
Mr.Anand Tripathi
B-406,
Kandivali (W)

To,

1. The Director
Panasonic India Pvt. Ltd.
First Floor, ABW Tower, IFFCO Chowk,
Sector 25, Gurgaon - 122001, Haryana, India
Phone: +[protected]
Fax: +[protected]

To,
2. The Director
Vijay Sales (Head Office)
V Mall 3rd Floor, Plot No.707,
Next to Thakur Complex,
Western Express Highway,
Andheri (East)
Mumbai – 400025

To,
3. The Showroom Manager
Complaint comments  Read comments [23]Complaint category TVs

Cordless Phone, Panasonic — faulty instrument

 nageswararaossch
sir,

i have purchased one cordless phone make panasonic, from reliance digital store, at ecil cross road, hyderabad on 30.8.2009. right from day one it is giving problem and it was reported to them many times. each time the instrument is taken and not properly repaired and is given back

after repeated attempts, on the fourth time i gave the instrument for repair on 19.9.2009 and till now it isnot repaired. i wanted replacement or cash back, to that extent i gave a letter to the stores, there is no responce from the stores.

i have got all the 'job...
Complaint comments  Read comments Complaint category Electronics & Appliances

Panasonic — Customer Service

 jitendrajk
In March 2009, I had purchased a Panasonic Refrigerator 329 ltrs Model No. NRB363V from Croma, Juhu. At the time we had gone to purchase a Samsung refrigerator as we were very happy with our other Samsung fridge (600 ltrs) which is doing extremely well for the past 8 years and the customer Service from them is also very prompt.

At Croma they convinced us that Panasonic is a bigger brand and their customer service is also very good. This turned out to be untrue. On Thursday, 23rd September 2010 suddenly the fridge stopped working. Immediately we called Croma and gave them the invoice...
Complaint comments  Read comments [2]Complaint category Electronics & Appliances

Panasonic Refrigerator — Refrigerator not working well.

 drrsnagpal
I baught a PANASONIC refrigerator, model no.NR-B34M8-S5, sl. no. 9S5300530, in the month of January, 2010. Since then it is not working well. I complained to the service station and their engineers came to our place and did some adjustments but of no avail. Then engineers in the last visit suggested us to change the place of the refrigerator from the kitchen to lobby as the lobby is better ventilated. So we changed the place of the refrigerator. Now it has been kept in the lobby and it is very well ventilated, not covered from any side and also there is a fan just above it which is working all...
Complaint comments  Read comments [2]Complaint category Refrigerators

Panasonic — Plasma TV defect

 birender.sikand
I purchased Panasonic Plasma TV model no. TH-P42C10D in Feb. 2010. The TV developed a display defect for which a comnplaint was registered with their service center :

ICare
J-8/77
Rajouri Garden, New Delhi

The complaint number is 0806030, dated 6th August, 2010.

The TV was examined and I was told that it needs replacement. Now it's been a month and no one is responding. They keep telling excuses for the delay. Now they say that it'll take at least a month before they could tell me as to when the TV will be replaced.
Complaint comments  Read comments [35]Complaint category TVs

Panasonic - Base - Tuff Tubular — SERVICE FOR REPLACEMENT WITHIN WARRANTY PERIOD

 de_rajaa
I M RAJA DEY PURCHASE BASE TUBULAR BATTERY VIDE MODEL NO- BASE - TUFF 500 , SL NO 12344 FOR MY EXISTING INVERTER ON DT[protected]. FROM LAST TWO MONTH THIS BATTERY FACING LOTS OF BECK-UP PROB.LATER I CONTRACT TO MY LOCAL RETAILER FOR REPLACEMENT THEY SEND MY WARRANTY CARD , CASH MEMO AND PHYSICAL BATTERY TO THAT ADDRESS, BASE CORPORATION LTD, HOUSE NO- 51, A.K.AZAD ROAD, GOPINATH NAGAR, RAJANI KANTA DEKA PATH, KALAPAHAR, GUWAHATI-16 ASSAM, PH NO- [protected] FOR FREE REPLACEMENT ON 16/08/2010. TILL TO DAY I DONT GET MY REPLACED BATTERY...... WHEN I CONTACT TO GHY BASE OFFICE TOLD ME THEY CANT...
Complaint comments  Read comments Complaint category Products & Services

Panasonic — Faulty LCD TV

 kcs2543
I had purchased a Panasonic 32 inch LCD TV 32LE7C from BIG BAZAAR, Koramangala, Bangalore on 14.02.2010. After 2 months, the
TV developed some problems leading to dark picture. Even at 100% contrast & brightness the picture was barely visible.
The problem was reported to Big bazaar, who in turn asked me to contact Panasonic customer service with the warranty
card. A complaint was registered and M/s DTS electronics, Richmond circle, Bangalore Collected my TV for servicing

The Job card no.is PI ASC [protected]. After 2 weeks, DTS wanted some clarification in...
Complaint comments  Read comments [1]Complaint category TVs

Panasonic TV Viera [Model Th42pv7 / Sl#ys8110004] — Poor Quality Product. Poor Service

 Adityakumar
I purchased my Panasonic Viera TV as a new year gift for my wife on 1st Jan 2009. I went to the only authorised shop in Noida as listed on Panasonic Website : M/s Rythm House in Sector-18 Noida. Have paid full amount with tax and have the bill of purchase too ! The service that I got from the shop and ASCs has been pathetic. Within 15days of purchase, my TV konked off and was made working only in Apr'09 after much pain.

I thought that atleast the TV is working now and I have peace of mind, but since Dec'09 till date, the condition of TV continues to worsen with coloured...
Complaint comments  Read comments [1]Complaint category TVs

LCD 42 Inch, Panasonic Viera, S Series — Worst Customer Service

 priyanka2110
I bought a TV last sunday i.e 27th June from Dawars Open World in Galleria Gurgaon and the same was fitted on 28th June. By 30th June there was a vertical line running in the picture. I called up the customer center in Gurgaon and they were very unprofessional. I had to follow up many times for any action to be taken place.

Further, once they finally made it to my house to take pictures of the TV they took half an hour to take pictures and next day called me to say that the picture was not clear andf that i had to be home for another round of pictures.. Suprisingly they refused...
Complaint comments  Read comments [2]Complaint category TVs

Panasonic — Extended Warranty not being issued

 sebastian
I purchased a Panasonic LCD TV, Model No.TH-L32C8D from More Mega Store on 16/04/2010 with their Bill No.[protected] and TV serial No.%956E22383. I had sent the warranty card No.LCDT-54703 to their address to register but till date I have not received the warranty registration letter from them.

On contacting them they are washing their hands off by saying that they have not recieved the card, which was posted to them affixing two Rs.3 stamps. the address also was preprinted on the card so there is no reson of it reaching the wrong address. They are asking me to check with the PO which...
Complaint comments  Read comments Complaint category Electronics & Appliances

Panasonic LCD TV — Panel problem

 kartikeya
I have purchased Panasonic LCD tv Viera 32 inches in Dec-2007. It was working fine till Dec-2009. Afte that the picture is not displaying properly, it was shown to authorised dealer. The problem is confirmed as pannel problem by the delear. He said that for rectification, it will take Rs.23000/-. I was very surprised, at the same time I felt very bad on panasonic product. I have consult panasonic dealer, but no use. I went to panasonic showroom for exchanging, they did not accept the defect tv. What should I do? is there any solution? I am going to tell at most to the custmers who are willing to...
Complaint comments  Read comments [1]Complaint category TVs

Panasonic Split Air Conditioner 1. 5 Ton — AC throw 'Bad smell' when run

 bluezone
i have purchase brand new Split AC and install at my office. from the same day i feel AC unit throw 'bad smell'. i have complaint about this matter at company service center. After few day technician 1 and technician 2 visit two times at my office for solved my complaint but he was failed and not to find out reason of 'bad smell'. now i want to replace the defective AC unit against new one... because of i am not paid price for defective AC unit, but i paid for best and better performer AC Unit. so i am eligible to get replace new AC ???
company's Authorized person...
Complaint comments  Read comments Complaint category Appliances

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