Panasonic India Complaints & Reviews

We have purchased a Ac of Panasonic in June 14 and this has been regularly occurring faults since its installation last time we complaint in may 15 after mammoth perseverance of 10 days service engineer came and did some work on it and said then now it is working properly but after 2 to 3 days it has been went again in problematic in cooling mode. We people has been got fully fed up with this type of poor service of Panasonic service team

Dear SOD, Gudafternoon, I have Purchased Plasma TV 42 inhes in 2011. on the screen black line has been dispalyed from last 7 days . now i have seen the width of black line has been increasing. My address is Bolck no 3, House no 130, ground floor, subhash Nagar, New delhi110027 Thanks & Regards Manisha sharma [protected] [protected]

I brought panasonic mobile on[protected] at reliance digital visakhapatnam bearing IMEI NO:[protected] .After 8 days the mobile has hanged and heated then we went to service centre at visakhapatnam named Arun cell care on[protected]. And it came back on[protected] but the problem was not rectified, again when we went to service centre they are not responding properly.on[protected] they given JOB SHEET NO:KJASPAP156615PI1116 .so please rectify the problem as early as possible and give proper instructions to the above service center we have lots of faith on your company Thanking you sir M Srinivasa Rao Ph:[protected], [protected] Rajam 532127, Srikakulam Dist, A.P.,

I had purchased a cube AC from Panasonic dealer in Dhanbad Jharkhand Parikh Sales in 2013. From the first day AC is not cooling .I have complain to the dealer but apart from solution he has given only assurance.As a result two year passed away problem is still not resolved. I would request you to take an immediate action either refund the money or replace it with non defective product.last time I had complain telephonic to you also. I am frusted with the issue now the dealer is also not taking interest in this issue. Hope the issue will resolved asap. Regards Madan Pd Sinha [protected]

I have lodged a complaint yesterday on this portal. I have received a call from customer care . They have asked for the bill copy to be emailed. We have provided the bill on email (product.[protected]@india.com). As per the conversation with Mr. Shrivastav (+91-[protected]), company will refund the amount for the panasonic product (AC) purchased from Jain electronics coorporation, jaipur, rajasthan. I am frustrated with this issue as I am following it on from last one month. Its high time now. As a big name company, PANASONIC MUST LOOK AFTER THE CUSTOMER CARE SERVICES. Hope to get the issue resolved by tomorrow ( 17.06.15). Please find enclosed the copy of the bill. Regards, Amitabh Raman +91-[protected]

Dear Sir, I am purchasing Panasonic P55 22th Jan 2015 by Snap deal.com Invoice copy attachment i am facing a problem below:- 1) Mobile phone is Hang so many time a whole day 2) Mail is only incoming no outgoing 3) Very Very Poor Battery Backup. i have been charged two time a whole day this is big reason so that i remember Kindly Resolve as soon as

Complaint No- R[protected] December end Complaint No- R[protected].03.2015 I was chasing with panasonic peoples from Dec 2014 but our TV problem was not resolve. from start his state spare will come, then spare is not available company will give replacement after some days spare is available come soon then the wrong spare send then order correct spare some time goes then state spare will send but not received. Nasik hear state preapproval send for action taken ( replacement or spare will arrange). I want replacement for the same because Plasma production was stopped hence spare is not available. for one part i was chase for six months . In future will come any problem in TV then TV will not be repairable condition. I am interested in replacement only...

I purchased from authorized service centre of Panasonic in Hyderabad one small outer foil for electic shaver. I was charged for Rs 950/- for this small part made of plastic and stainless still cost of which should not be more than Rs 50/- The packet which contain this foil also do not bear any price or MRP. I wonder how Panasonic can charge such an exorbitant price for such tiny parts. For such price, I would have got entire new trimmer purchased but for such small part entire shaver costing Rs 7000/- would be useless.

Sir, i m also have this Panasonic 40 phone..after 45days of purchasing its sound unless and there is customer service centre not replace my phone ringer ..and sumbit my phone in centre. ..still my mobile in 1 year warranty period..pls suggest wht i can do...

sir, this is regarding the complaint registerd on 9th june with complaint reg no:[protected] the complaint not adressed, i have benn calling the call center from past 4 days, no response on 13th i again called and i came to know that my complaint has been cancelled because i didnt attend the call, i didnt get any calls except for the 1st day of my copmaint registered.i didnt recieve any sms regarding my cancellation of the complaint. .

Sir, i m also have this Panasonic p11 phone..after 15 days of purchasing its touch screen broken and there is no authorised customer service centre ...the price is also very high..still my mobile in 1 year warranty period..pls suggest wht i can do

I had purchased 5 units of Panasonic CS-UA18PKY splt aircon, All the units were defective in the winters the heater did not work and after registering a complaint the unit was serviced after 3 months of the complaint and the whole winter we had to stay without the heater and now in the summer the cooling of the unit is not effective and has a churning noise of the gas chamber . I would like Panasonic to take back all units .I would request Panasonic to take an immediate action .Either refund me the money for all the units or replace all my units with the latest non defective model. My name is Kunal Gupta and my number is +91-[protected] and i am registering the complaint against panasonic for supplying defective units and not giving apt services also

I am struggling to get resolution for my complaint. Contacting CC form last 1.5 months for basic problem. AC is making noise from indoor unit and your guys are saying all Panasonic ACs are working like this, start using it and it will be stopped gradually now my question is that is this a Fresh product or faulty stock which you have sold as fresh stock. A new AC cannot make a noise and when asked to give in written executive said that we cannot give in written and same will be resolved by company. Also received a feedback call from company and when said not ok with product he said we can replace but you need to upgrade the version now again a big question are you guys just for sales or customer service also matters?????

Sir, Mara mobile Panasonic, Eluga A, IMIE no.[protected], camara ke problum sa kaphi samay sa Palwal Faridabad (Haryana) ka service center per ha.jo aaj tak nahai mila h. jiska charger bhe kharab h, charger ko service center walo na lana sa mana kar deya h wo kha raha h phala mobile thek hoga pher 20 din bad charger change hoga mobile lana ka bad ma usa kasa charge kurunga. es ma 2 month lag layanga mare warenty expier ho jayage, tab tak mujha dusra mobile lana padaga uska pasa kho sa aa anga.Pl mare problum jaldi solve ke jaya. thankyou Gianender [protected]

While I watch TV with setting refresh rate to 50 Hz from Set Top Box [HD] my TV is providing good picture but while I set this fresh rate to 60 Hz pictures become bumpy [in area where black and white present], I could not see my computer screen fully through HDMI port it is bigger than TV and there is no adjustment option.

We had purchased Panasonic Refrigerator Model No NR BU343/2014 Gross Volume 342 ltr's In January 2015. I agree to the fact that I did not report the issue then & raising this NOW with Vijay Sales Dwarka and panasonic as a company. Issue: The Door of the refrigerator does not STOP unless you hold - Refrigerator is in balanced. It has only ONE adjustable wheel due to which any dam product of any make will be in balanced - DOOR is not opening smoothly. Reported to & When : Customer Care - 22nd May 2015 vide complaint no. R[protected] This was Discussed with Vijay Sales as well repeatedly. Complaint was attended by Panasonic representative on 23rd May but no Techinical Solution was provided - Instead the Refrigerator was MADE TO STAND ON TILES AND BRICKS to balance - the representative himself admitted that this Model is defective and it will have to rest on BRICK and TILES for ever. This was reported to Vijay sales who helped me organise another Visit - Representative was Sunil [protected] - he attended but again no resolution - repeated reminders to him to visit again and provide solution - he is absconding since then - Reported this to Manish [protected] and shared SNAPS of referigerator on What's app. He has taken 2 weeks to send someone - repeated reminders to Manish but he is not able to manage to send any one. I will now be constrained to raise this in Consumer Forum that Brand companies have a negetive Attitude towards clients - I cannot afford to spend Rs 40K on a Referigerator which at the end have to STAND on Packings.

Worts ever services. Always giving wrong commitment for visiting to solve a complain since last 3 months. I have brought a LED tv on 04 jan 2015 but there was a problen since Feb 2015 fistly holl Board inside the TV was change but even the problen remain same.. very bad services... even not happy with this product...Now they are telling me that your TV will not able to replace now i am going to take the help from consumer court ...

I have Purchased above model from Vijay Sales Mumbai on 20.10.2014. Within 7 months the Motherboard has crashed on 10th May 2015. After 2 days continuous followup with the dealer and service center the service Engineer came to our house and checked the TV and announced that Motherboard had failed as the software provided was not suitable for India. After repairs the TV worked for about a month and again Stopped on 4th June, 2015. On 5th June the technician came and declared that MotherBoard needs replaceent It seems the software is not checked when installed and this problem is in plenty as per him several motherboards are coming for repairs and this is a problem in plenty. We really wonder how can a Japanese company work with such carelessness.i have checked on net and found this is not a unique and a no of people have put such feedback on complaint sites. We had in the past used Philips and Sony LCD TV and never had any problems till we exchanged those. For such substandard product we demand either full refund as we do not trust that this product will work without complaints at all. thanks

DEAR SIR I AM VISIT YOUR SERVICE CENTRE YESTERDAY ON[protected] AT 3.00PM MY PROBLAM IS MOBILE NOT CHARGING & BATTERY BACKUP PROBLAM. CHARGER NOT CONNECT IN MOBILE. AS PER YOUR STAFF NOT CETISFECTION ANSWER MY PROBLAM IS NOT SOLVED...SO PLEASE LOOK INTO THE METTER.AND REVERT IS FAST. OTHER WISE SUITCASE FILE IN CONSUMER COURT.. THANKS & REGARDS R.P.SHARMA ALIGARH MOBILE # [protected].[protected].[protected]. EMAIL [protected]@gmail.com

Me Shobhan Bhaduri, Residence Nabapally Batanagar..Purchased a Panasonic AC from "Great Eastern Appliances Pvt Ltd...102 Diamond Harbour Road.Behela, Kolkata-7000034 Phone[protected]/947... AC purchased on 29.05.2015...Delivered on 03.06.2015...still un installed..and AC laying packed in my room. Now the shop does not take any responsibility for installation...There role ends after selling the products...we have been provided with an Mobile No...91 [protected]...for Installation purpose...We have given several reminders, , they are giving Date & time..when they will arrive...but till now we are waiting for them...and finally there Mobile is switched Off.. NOW I HAVE THE FEELING THAT I AM BEGGING TO THEM FOR AC INSTALLATION DO NOT YOU THINK THIS MAY EFFECT YOUR COMPANY REPUTATION? Another thing the shop provided a Mobile Number for Complaints...91 [protected]..which is also switched off...Now where do we Go... Can U Pl help us in this regard...OR Shall we wait for them without doing our Jobs and seat at home ..