Panasonic India Complaints & Reviews

Panasonic P55 IMEI No. : [protected] dead mobile given on repaired on 26/02/2015. even after 2-1/2 month not repaired, company asked for replacement against DOA which I submitted complete box with all accessories on 14/5/2015 with Kaiser electronics service centre at Mumbai. They given replacement of Eluga A IMEI No. [protected] against P55 on 19/05/2015 saying panasonic sent Eluga A due to p55 not in stock. and It has same features of P55. When I checked the mobile at home, It was not satisfactory mobile compare to P55. facing such incident It prove panasonic is not trust worthy company not given good product to the consumer. Regards Manoj Mistry

***Need Reply ASAP*** Hi i have purchased Panasonic 4star Air conditioner in July 2012 for the first few months it worked good but after 3 months started problems which is unsolved till now...in 2013 after fighting with you people changed the inner unit but still the same problem exists and no one is responding as it was taken from the dealer you people say your not responsible for the servicing only dealer will do the servicing but dealer is not responding and says buy new one in exchange and he will give 5k for this machine iam a fool buying it for 36k and he is asking for 5k are you manufacturing the products like these way so please look into this matter or please let me know the next steps so that we can move forward if you people are unable to solve the problem... I logged complaint again today i want resolution by tomorrow Dear Panasonic Customer, your Service Request no. for Aircon is R[protected] For further assistance please call on [protected]/[protected].Thank you Best time to contact after 10.30 AM IST... -- regards, ANIL KUMAR CHILI [protected] [protected]

Hi i have purchased Panasonic 4star Air conditioner for the first few months it worked good but after 3 months started problems which is unsolved till now last year after fighting with you people changed the inner unit but still the same problem exists and no one is responding as it was taken from the dealer you people say your not responsible for the servicing only dealer will do the servcing but dealer is not responding so please look into this matter or please let me know the next steps so that we can move forward if you people are unable to solve the problem...

Please Contact [protected]

i have complaint for repaing of my tv on 8 may 2015 but the company customer care and service centre were not able to resolve my problem. service center owner is asking to replace the mother bord rather than repiar the same i am ok for the same but he is proving a old used bord and asking to pay 7000 Rs without bill. i am not accepting the same and askong to replace the same with new one and asking to provide the bill. no one is reverting on my problem.

Sir/madam _ please my request .mere sath panasonic company ne mere sath dokh kiya h . mane 1month phale smartphone purches kiya tha . Jo jiski ear phone demeg ho gyi purches karne ke just 2din bad . jisko mane service center par dala or muje replacement ka 7day ka time diya tha lekin aaj 2 month ho gye h lekin koi jawab nhi de rhe h ..., .. Please my request you my help.

I HAVE PURCHASE A PANASONIC SMART PHONE P-11 MOBILE ON 10.04.2014 FROM PANASONIC CASYON AUTHORISED DEALER IN M.P.NGAR ZONE- BHOPAL FOLLOWING PROBLEM IN MY MOBILE PHONE 1.BLUETOOTH UNABLE TO RECEIVE FILE 2.SOMETIME MEMORY CARD NOT SUPPORTED 3.SLOW WORKING OF MAIN OFF/ON BUTTON 4.CAMERA NOT WORKING PROPERLY I CONTACT YOUR SERVICE CENTRE IN BHOPAL UNDER GUARANTEE PERIOD BUT NOT SOLVE MY PHONE PROBLEM ADDRESS :- D-513, NEHRU NAGAR KOTRA SULTANABAD BHOPAL 462003 (M.P) MOBILE NO.[protected]

I was using panosonic P55, unfortunetly slots of my phone stop workin for whixh I have submitted my phone to nearest service centre on 9th April 15.I get a assurance that I will getback my phone after 15-20 days.but now I am not getting any positive response from Pansonic.they are only saying that you will get your phone soon which is very annoying.Panasonic service is really very pathethic.They are only giving one statement that my Phone is at their Hea d Office.I am feeling damn frustrated. please resolve my issue.

Respected sir/madam My name is Sandeep Dawande I am using the mobile Panasonic Eluga S. There is a problem in my set one of its sim slot not working properly since I purchased it on dated 25/01/2015. Then I goes the service centre and submit my mobile for repair, the executive said to me that It will take 10-15 days for repair on dated 11/03/2015. But two month have been passed my mobile is not come back to me when I talk to Company they say it will take some more time but it will already taken more than two month. I am become so much frustrated. Now I have no any trust on company and there saying. My humble request to you that please look in this matter. Please help me my mobile is in working condition only one sim slot is not working but it is not repair in two months. Please do something. Jobsheet No. - KJASPMP102315K453 IMEI No. - "[protected]" Contact No. - [protected]

I have purchased panasonic LED 32 inches last 8 months ago, it is not working & raised a complaint with your customer care, after many follow ups, your technician visited & said, there is problem in screen, from last 8 days we are waiting for the same, still no action taken, pls look into this, my registerd mob no is [protected], your poor customer Nagesh [protected]

Sir, I purchased 32 inch LED TV bearing Model No. TH-L32E5D from a local vendor namely - Basar Commercial Centre, Barapani Market, Naharlagun, Arunachal Pradesh - 791110 vide Cash Memo No. 1942 and Invoice No. BCE/942/13 of dated 22/07/2013. After 1 yr & 9 months on[protected], suddenly the picture disappeared and the TV was totally blank. Then I went to the local vendor, but to my utter surprise the shop was closed and the nearly businessmen told that the shopkeeper left Naharlagun town not to come back. Thus, I searched service engineers everywhere in Nahalagun and Itanagar, but again no engineer or mechanic was available. Hence, I went to the nearest town in North Lakhimpur to repair the same, but again the shopkeeper told me that the engineer comes from Guwahati. After so much ho-halla, the engineer dialled and told me that the parts is not available in Guwahati or Kolkata and is searching the parts in New Delhi. When the parts will be available then only the TV shall be repaired. Hence I am waiting from the Engineer's call from North Lakhimpur. As regards, my complain is that when TVs or other electonic items are sold in the market, at least service engineers should be available to attend the complain as there are many compalints reagrding the items sold by the brand Panasonic in Arunachal Pradesh. Yours truly Biki Diganto E - Sector, Naharlagun.

Respected sir, On 17th April 2015 the above instrument was given to Chetan communications, Hampankatta, Mangalore 575001 under job sheet no KJSPKT104415K175 sp code KJASPKT104. Its almost a month now since the phone is given for repair and in spite of repeated reminders they are only promising to give the phone as soon as possible. I lost my husband on 4th May 2015 and I was left without a mobile as i had a lot of important contacts in there. I am already in a desperate situation and if i don't get the phone in the next 2 days i will be forced to go to the consumer court. You may contact me on [protected] Awaiting a quick response, Blanche Fernandes

After much hyped and convinced by showroom people (Aadishwar Showroom, Marathahalli, Bangalore) i have purchased Panasonic 42" LED TV, Model A410. It went well for a month. Then, audio was coming out, most of the video formats were not playing. Complaint was lodged, and rectified after a great difficulty in finding the service persons. Then after 3 months, same problem reoccurred. This time I was not in the mood of getting service done, hence I asked for replacement. uo the hierarchy upto the divisional head of the service, agreed to replace my TV. that's it !!!. from that day till today 13/05/2015 (app. 45 days) daily assurances are pouring to me for the replacement. this summer vacation, kids are drying out without Tv. Please look into the problem and solve it.

Dear Sir/Madam

I have purchased 28"LED tv.
There is dust collection inside TV screen.
We have already complained for the same. But technical executive comes & cleaned two times. But the problem persists.
Please help me to short out the issue.

I request you to replace the faulty TV.

Regards,
Jignesh Mayatra
[protected]

I purchased Panasonic Smart LED (TH-42AS610D) on 6th April 2015 and on 22 April 2015 I noticed a vertical line close to the center. So I raised a complain and on Engineer visit, they found that its a manufacturing defect. I was told that TV set will get replaced within 7-10 days. On 27th April I received another call saying that we just received the details so it will take 7-10 days from that day (i.e. 27th April 2015). Here I am after 15 days from the promised date to replace the product. In the meanwhile, I contacted various people, including Customer Service, Service Center and Replacement Department to know the status of replacement. But got no positive response, just wait wait and wait. When I contacted Customer Service, rather than following up on my existing case, they raised a new complain and informed me that they will get back to me by 14h May 2015. What a delightful Customer Service has. I am extremely unhappy with Panasonic product and its after sale service. Need Help. If there any attorney (from Delhi) reading this post. Please contact me via email sahota.[protected]@gmail.com. I would need your help in logging a case against Panasonic in Customer Court.

Service center is really very irresponsible. I was purchased a Panasonic viera LED TV on 02/11/2014 with 1 year warranty. This LED is dead from last 14/3/2015.I made a complain on 15/03/2015 to service center. They came to my home after 2 days for check the tv. After checking he informed me that a technical parts is damaged and they will repair it within a week. After 10 days I call to customer care for updating status, they again informed me that the parts could not be repair, it will replace within a week. After more 10 days they called me and informed they technical parts is not available and they will replace my product of refund my money. But still now they are not taken any action. They always waste my time and making me fool. Now tell me what is my mistake that still I am facing problem from last 2 months. My parents are very religious and they like to see religious program on morning and also IPL is going on already I missed the ICC World Cup. Sir, please tell me for what purpose I have purchased this. I am really very fatigued from this Product and service center.From last 2 month I called to service center and customer care various times but They are not taken any action till now. Its like after purchasing TV we are begging you for service. I request you please help me to refund my money of my LED tv. Myself is Parikshit Rana, 35, Bhairab Dutta Lane, Salkia, Howrah-711 106 mob. no. - [protected]. TV purchased from Great Eastern Trading Co. Salkia. on dated 02.11.2014.

Dear sir/ mam, I have purchased a land lineinstrument from model tg3711 cordless from paragon telelinks pvt ltd, g.b.road thane on 12/4/15. Since day one tthere is problems in handset, I have gave the same for repairs, but no one contact us. VeryVery bad service, can you please help. Nitin sSuryavanshi [protected]

Dear Sir, I am very angry and disappointed with Panasonic. I bought the air conditioner model no. CU-YC18NKY-S. The AC wasn't working last 10 days. I have already complain given in your customer care on 21/04/2015 complain no. R[protected] but no any response given from your side. I have spoke with your customer care executive and ahmedabad customer care on Mo. [protected] many times. The executive was not friendly and helpful They kept told me our technician will contact me within 24-48 hours and NOBODY ever person contact me. Your customer executive call me regarding this complain every day and he said that your complain solve as soon possible, tomorrow, today etc. Why are you not solve my complain please tell me. i still waiting your executive for my AC repair but no any person come my office. i waiting your reply...

Sir, I Purchased a Panasonic P51 mobile on 15.08.2014 from New Universal Office System Greater Noida. The Phone has not been working properly from last 4 months. Initially, the set used to hang and the power button did not work properly. I went to the service station Noida 3 times. Every time they fixed one of the problems, but it was followed by some new problem. Now the touch is not working properly. Panasonic is a respected Brand and I did not expect such inconvenience from it. I am living in Greater Noida and it is really difficult every time for me to visit Noida for the same. More on my calls are ignored by the service centre which is located in sector 27 Noida. I trusted the brand Panasonic but now I am feeling ashamed to do so. Now since my phone is having the warranty I am looking forward to exchanging it.

I have booked a 32" LED TV from Crome outlet Rajouri Garden on dated 27th April 2015 which was delivered by them on dated 28th April 2015. Today 30th April 2015 & No one has visit from company to my house for installation of product. On dated 28th April 2015 a company FOS had call to my number & update, would visit for installation today, I took a leave from office but no one has visit. I have purchase 1 Panasonic AC from M/s Sargam last week & booked LED also as my friend has suggested me for Panasonic product but Sorry if this type of service provided by company, I never suggested anyone to purchase Panasonic product. Regards., Pinki Sharma M#[protected]

Dear Sir/Madam I purchase panasonic p41 on march 8 .but after 10 days RED SPOT IS SHOWN ON LCD. I give the on service center on 28 march But after 1 month they will not complete the job. and i am still waiting for handset. and I am not Satisfy with this service Pls Do need full