Panasonic India Complaints & Reviews

I have purchased cordless phone in the month of August and i have given to my fater in law in Gift. He opened the gift (after 10 days) to use the same that time Phone Display is not coming as well as some numbers are saved in the phone. Next day i went to dealer and complaint the same but he deined to replace the same and the i applied to Direct compant Panasonic for the same. We have correspondence for more than 1 month but they have deined...

We bought a Panasonic microwave two years back. Within a year it got spoilt and we were told to pay Rs. 8, 000 to change the mecatronix. This year again it stopped working and we were told we would have to change this part again. How can a machine get spoilt twice in two years. This is absolute robbery by Panasonic to make money on parts....

We have bought your new refrigerator model a month back but due to heavy condensation of water inside the vegetable tray and rest of refrigerator, all the vegetables and the food gets spoilt in no time.
We reported to your service centre in Pune which is next to our house in Pune, Shanwar peth , the service man visited and could not solve the problem
We have a 40 year old refrigerator Godrej make which is still in working condition...

To whom so ever this shows what kind of frustration we are going thu with ur customer service , we are fed up our refrigerator stopped working last week on Monday September 2nd 2013 the company technician said we need to replace the compressor as its under warranty period. we have lodged a complaint ( [protected] ) on 3rd September 2013, the response is so poor and vague that none of the person we contacted are giving proper information...

To,

Panasonic India Service/Support


Sir,

1. I had purchased Panasonic Fridge Model No NR-BW464VS, Serial No 1VS401748 on 13/10/2011. I am currently stationed in Silchar (Assam) and prior to this, I was in Nahan (Himachal Pradesh).

2. Within a year/year and a half of its purchase, this fridge started giving me problems. The problem was of misaligned doors. Due to this,...

am very sorry to state you that even though your service team has visited the problem is not solved and I want my money refund as I have already purchased L.G.FRIDGE and I give you notice to refund my money. I further state you that I will keep your piece for today itself and then I will sell the fridge into scrap and I will be eligible for refund of my money and I will go to the consumer court if you do not refund my money.
br...

Dear Sir/Madam,

I have brought the Panasonic Lumix FZ200 camera couple of months ago and now I need a battery for the same. However battery is not available in Bangalore with any of Authorized Service center, Brand shops of Panasonic or Dealers of Panasonic Cameras. Even Panasonic Helpline is of no Help. Everytime I call them, they just treat this as a new complaint and offer some lame excuses.
I have been going around...

I purchased panasonic cube ac model-cu-zc20mkyp-3 from value plus
m.eerabai marg Lucknow on 6/03/2012.It had following defects since purchase---
1.water dripping from indoor unit.
2.Icing on lower part of condencer of indoor unit.
3 water drops outside piping
I made complaints but still no solution.
Though i am fond of panasonic products but now effected my faith.
Their helpline address is...

i have purchased a new panasonic split ac of 1 ton. the problem with it is that it is not working. when it came, the pressure of the gas in outdoor unit was more than required. it was solved by two of your members who came to visit our place. but they could not solve the problem. the compressor is not working properly and it gets stop after few minutes and the second problem is that the swing motor is also not working. it has been 3 weeks...

i purchased split 1 ton air conditioner on 9 june'2013 as it is not working properly....
i swing motor is not working and the compressor is not working due to which we are suffering alot....we dont want any repair of new product which not used as we want the product to be changed.......

Dear Sir,
I bought a new Panasonic TC18pky - Split A.C on 10 june 2013. first of all installation took 2 days, then it worked properly for first 3 days then the problem started ,the a c unit switches off every1 hour and the timer light ( orange colored) starts blinking and it keeps blinking.
Then I registered a complain on the toll free no. and I was assured that I would be contacted within 3 hours, but nobody...

i purchased a pasonic air conditioner 2 days ago...
it not worked even for a day..i also complained customer care complaint no. 019303

useless products..i am going to sell this ac at half the price and buy a new whirlpool air conditioner...

useless products of panasonic and worst support. no resolution of complaint in 2 days.

also suggest others not to buy panasonic products....

Hi,

I have purchased a Panasonic AC from Vaishali Ghaziabad in March 2013. After the one month only it started creating problem. Then I contacted to the customer care and they sent some technicians which are suggesting the different problem and the solution. As suggested by them I had to purchase 2 stabilizers (which cost me around 2000Rs), But resolution was null. They changed one part of the AC but It was not working at all....

i bought an LED tv, Panasonic make from Vijay Sales, Surat on 01.05.2013. invoice no 1145796.
the wall mounting stand supplied is a wrong supply.
the screws to be fitted on TV are of wrong size and can not be fitted as they are oversize.
in spite of telling Vijay sales and Panasonic several times, the complaint has not been redressed.
they are saying that the stand supplied is correct stand and the wall shape is...

i want to explain the hard time i had with panasonic staff/support. First of all i did mistake of planning to buy Panasonic split, then i took out time to visit shops to get the best price. Panasonic boasts of being the best ac manufacturing unit though it seemed one is bargaining in vegetable market. I visited number of panasonic brand shops as well and all gave me different price.Yet other dealers such as Sargam,etc quoted different prices...

I lodged a acomplaint on 11/05/2013 for repairing my Plasma TV(42C101), calling Panasonic Customer Care and my service request no. was Pl-ASC[protected]. The mechanic came and asked me to show invoice and warranty card. I had lost the invoice but I showed him the warranty card and also gave him a copy of the same.But they did not repair my TV, on the plea that I could not show the invoice. MY REPEATED APPROACH TO THE CALLING CENTRE YIELDED...

SERVICE REQ ASC[protected]
We placed order for WASHING machine with Deepak Electronics Kanpur. paid advance with order. Promised date of delivery was 2-3 days but actual delivery took four months.
Now its almost two months and machine is completely dead
I called the customer care and service center several times, they have not been able to pin-point the problem. So far they have been doing trials and error by replacing...

Hello Sir,

I have purchased a panasonic cube 1.5 ton ac on 26/05/2012 . I have register a complaint on 20/05/2013 regarding the ac is not cooling and fan speed is very slow and the complaint no is 099420 . After registering complaint the next day one person from panasonic service center (Sec 11 noida) came and told me that the are is no gas in the ac and he will be come tomorrow and fill the gas.

the next day...

I have bought Air conditioner (Panasonic Cube) from chawal Electronics Sector-29, Faridabad Inovice no- 9903 on 08/april/2013, since i purchased the product it is not working properly, i have also complaint in the panasonic Coustomer care the complaint no is 040750 dated 10/04/2013 and 112588 date 23/05/2013,there executive are not able to repair the same...the problem still persist......

Dear All,
This is with referance to a new product purchased from kohinoor sales opposite to infinity andheri west . I was charged excess for the unit split ac of panasonic 2 ton and was told to collect the diffrence of 1850 by voucher that can be redeemed only on certain things bought from kohinoor stores ie fridge , tv however i dont understand if they have charged me more why am i given the option of redeeming the amount...