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Panind Complaints & Reviews

panind.com

1.6

Updated: Jun 13, 2023

Complaints 1299

Resolved

374

Unresolved

925

So far, so good. Panind is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Panind will keep up the work and continue to help more customers with their concerns even better 🤝

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Address: RH # 17, RAKSHAK NAGAR GOLD,, KHARADI, Pune, Maharashtra, 411014

I have applied for pan card from this website. They charged me rs.499/-. But i found out that i can apply in nsdl and at rs.110. I have paid around rs.300/- extra. They charged me more so i want to cancel my application. And i need a refund. I have attached the payment confirmation. I have sent them an e-mail and inquiring about cancellation and refund and i only got an automated response asking me to wait. I just need to cancel and there no option to cancel at all!

I just want to cancel my pan card application and want a refund of the full amount i paid.

Panind customer support has been notified about the posted complaint.

Oct 01, 2019

Updated by Shashikant Singh I'm not getting any communication from PANIND.

Oct 07, 2019

Updated by Shashikant Singh its almost two weeks and there is no response from PANIND.

Oct 22, 2019

Updated by Shashikant Singh I'm not getting any updates from PANIND after sending multiple reminder

Nov 25, 2019

Updated by Shashikant Singh Not reacting for my complaint I will complaint to consumers officer.

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NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Sep 27, 2019

Inconvenience caused is highly regretted. As you may be aware, Income Tax Department (ITD) has authorized only two entities viz., 1. NSDL e-Gov and 2. UTIITSL for providing PAN related services on its behalf. Further, NSDL e-Gov or ITD has not appointed PANIND.com nor provided any authorization for providing PAN related services. Kindly note that all the PAN related data is exclusively property of customers and ITD.

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I have applied for pan card from this website. They charged me Rs.499/-. But I found out that I can apply in NSDL and at Rs.110. I have paid around Rs.300/- extra. They charged me more so I want to cancel my application. And I need a refund. I have attached the payment confirmation. I have sent them an e-mail and inquiring about cancellation and refund and I only got an automated response asking me to wait. I just need to cancel and there no option to cancel at all!

Panind customer support has been notified about the posted complaint.

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NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Oct 4, 2019

Inconvenience caused is highly regretted. As you may be aware, Income Tax Department (ITD) has authorized only two entities viz., 1. NSDL e-Gov and 2. UTIITSL for providing PAN related services on its behalf. Further, NSDL e-Gov or ITD has not appointed PANIND.com nor provided any authorization for providing PAN related services. Kindly note that all the PAN related data is exclusively property of customers and ITD.

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Address: RZ-23A, DURGA VIHAR PHASE -2, DEENPUR , NAJAFGARH, New Delhi, Delhi, 110043

Dear sir,
My pan card lost last 4 to five days. I am apply dublicate pan card from panind site. Form completed and pay rs 499 at my corporation atm dabit card, after deduction of amount not respond or receipt give me.
My pan card no is akdpg6438p. My bank is corporation bank. And card no is [protected]
So please solve my problem or refund my amount.
Regards
Geeta singh
[protected]

Panind customer support has been notified about the posted complaint.

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J

jothish.pn

from Bengaluru, Karnataka

Sep 24, 2019

I am pain amount 499rs in icici bank
paid reference number:BIL/ONL/[protected]/RI,
GARO EWD/www.apnin

i cancelled my pan card application form by mistake
please refund amount.

A

ashisHMIRSFG

from Delhi, Delhi

Sep 24, 2019

THE COMPANY IS NOT APPLIED MY PANCARD I WILL PAY 500 RS MY Order ID: AS-[protected]LO Payment ID: [protected]
my pan card no is cddpk4458c

D

Dipakkumar12

from Mumbai, Maharashtra

Sep 24, 2019

Dear Sir,
Please refund my registration charge worth 499.because registration process for pan card for my mother is not completed. documents(adhar card, photo) are not completed.please refund my money as soon as possible.
Profile Name- kalawati.
Your cooperation highly solicited
Thank you.

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Order no.- pr - [protected]n
My complaints are neglected and my money has been taken and no service has been rendered. I have sent 3-4 mails regarding the enquiry of my pan card but none of the emails have been answered properly and there is no platform of proper contact with the panind representative. First they take 3 times the charge of making a pan card then defrauding the consumer by not responding to their complaints is a serious offence and i am coming to the consumer complaint platform with much hopes to get a proper solution.

Oct 10, 2019

Complaint marked as Resolved

No proper solution has been made for my complaints in panind.

Panind customer support has been notified about the posted complaint.

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P

Prashant Pandiano

from Kolkata, West Bengal

Sep 24, 2019

I made a payment of 499 for a reissue of pan card but it seems it will take 20days to get it I need it in 3days I have urgent need so I will apply for epancard kindly refund my money I want to cancel this application also revert back a call would be appreciated And charge for applying pan is 110rs they charge me 499 I want a refund

fraudulent pan card broker panind - Comment #3543290 - Image #0

fraudulent pan card broker panind - Comment #3543290 - Image #1

NSDL e-Governance Infrastructure Customer Care's response, Sep 30, 2019

Inconvenience caused is highly regretted. As you may be aware, Income Tax Department (ITD) has authorized only two entities viz., 1. NSDL e-Gov and 2. UTIITSL for providing PAN related services on its behalf. Further, NSDL e-Gov or ITD has not appointed PANIND.com nor provided any authorization for providing PAN related services. Kindly note that all the PAN related data is exclusively property of customers and ITD.

B

Barkha Gaba

from Srinagar, Jammu and Kashmir

Sep 24, 2019

Dear sir few days my pan card is hold pl confarm me my ph no [protected]

NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Sep 27, 2019

Inconvenience caused is highly regretted. As you may be aware, Income Tax Department (ITD) has authorized only two entities viz., 1. NSDL e-Gov and 2. UTIITSL for providing PAN related services on its behalf. Further, NSDL e-Gov or ITD has not appointed PANIND.com nor provided any authorization for providing PAN related services. Kindly note that all the PAN related data is exclusively property of customers and ITD.

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Address: Mumbai City, Maharashtra, 400004

Hi team,

I have applied for pan card from this website. They charged me rs.499/-. But i found out that i can apply in nsdl at rs.110. I have paid around rs.300/- extra.
You have charged me more so i want to cancel my application.
And i need a refund. I have attached the payment confirmation.
I just need to cancel this order as there is no option to cancel at all.

I just want to cancel my pan card application and want a refund of the full amount i paid.

Order id: tu-[protected]n
Payment id: [protected]

Thanks & regards,
Hemanggi nawale
[protected]

+2 photos

Panind customer support has been notified about the posted complaint.

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A

Anivrush

from Mumbai, Maharashtra

Sep 24, 2019

I amd Vrushali Dongre. My order ID is VR-[protected]CR. I am not receiving any reply from PANIND. I have sent mails twice regarding application for pan card. Also while tracking my application online, the message is shown as "Incorrect/Incomplete document". kindly look into it.

I

Ilu Ilahi

from Mumbai, Maharashtra

Sep 24, 2019

I have submitted the documents as I have received the mail. And from there it's been a month I did not get any response.

Name:mohammad ibrahim ilahi
Mail:[protected]@gmail.com

A

Abhishek Awasthi Awasthi

from Mumbai, Maharashtra

Sep 24, 2019

I applied for new pan card. My application ID is [protected]TN. It is already 1 month over no body is responding. I do not bother about 499 rs but i am very much concern about documents which are submitted. If this is fraud company then should i approach cyber crime cell. what is procedure to check that whether any process is started or not.

N

Neetish Tiwari

from Mumbai, Maharashtra

Sep 24, 2019

I have been charged 379 for applying pan card online.. But the charges are 101..i want to know why i am charged around 200 more...please help me.

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The owner of the site absorbs money from the customers through fraudulent and ficticious site for attracting poor customers for applying pan card whereas no acknowledgment nor any response is given for the amount extracted from me through this fraud site. This site seems almost fraud and ficticious and deserve to be blocked and the payments made to the panind must be refunded forthwith

Panind customer support has been notified about the posted complaint.

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P

PRAJISHA GOPI

from Chennai, Tamil Nadu

Sep 24, 2019

Hi,

Its regarding the PANIND online PAN application of ORDER ID: PR-[protected]N PRAJISHA. I have been charged but however i haven't get any update from them. So i would like to get the refund of my payment of 499 rupees. Please do the needful.

Thanks
Prajisha

wrong transaction through this site [id: 2457960] - Comment #3543171 - Image #0

S

sarvar shaikh

from Chennai, Tamil Nadu

Sep 24, 2019

I have applied for pan card on 18th Sept.2019 by panind.com. They have charged 499 rs. For this. Later i got to know that i can apply for the pan card in just 106 rs. Now i don't want to move further.I just want to cancel pan card application and want a refund of the amount i paid., email id [protected]@yahoo.co.in
plz reply

wrong transaction through this site [id: 2457960] - Comment #3543273 - Image #0

NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Sep 27, 2019

Inconvenience caused is highly regretted. As you may be aware, Income Tax Department (ITD) has authorized only two entities viz., 1. NSDL e-Gov and 2. UTIITSL for providing PAN related services on its behalf. Further, NSDL e-Gov or ITD has not appointed PANIND.com nor provided any authorization for providing PAN related services. Kindly note that all the PAN related data is exclusively property of customers and ITD.

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Address: D-961, street no-11, ashok nagar, shahdara, delhi- 110093, 110093

I applied for pan card but charge is too high, one of my friend told me about the pan card charge then i got to know about this, this website is charging too much charges 499. Same day i have mail but no reply yet, i want my refund at any-cost otherwise i will post it on social media and twit as well. My order id is also got expired because pan india people are sleeping they are getting salary for their sleep not for their work. My order id is - [protected]lo. I have the screenshot of payment received by panindia and order id as well, and also the mail which i have send to pan india for refund with attachment of payment received by pan india on that mail no reply yet.

+3 photos

Panind customer support has been notified about the posted complaint.

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J

Jayaprakash Kar

from Mumbai, Maharashtra

Sep 24, 2019

Sir why deduct Rs.499 from my account for an online pan card apply where as the pan card cost is Rs.155 ...plz refund my rest of my balance...I have payment through panindia side...

refund of my registration - Comment #3543231 - Image #0

Jayaprakash Kar's reply, Sep 21, 2019

Sir why deduct Rs.499 from my account for an online pan card apply where as the pan card cost is Rs.155 ...plz refund my rest of my balance...I have payment through panindia side...

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I thought that panind is govt. Because it comes first when somebody searches for pan application portal. As such i filled the first segment of form as it replicates the original site. Thereafter it convey me to the payment gate way for payment of at least five times of original rs.100/-. After i did the payment for rs.500/-the website did not respond and there was no way to track your application. It is just fraud. Government should banish such companies which pimp on public money.

Panind customer support has been notified about the posted complaint.

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N

NSDLeGovernance

from Pune, Maharashtra

Sep 24, 2019

Inconvenience caused is highly regretted. As you may be aware, Income Tax Department (ITD) has authorized only two entities viz., 1. NSDL e-Gov and 2. UTIITSL for providing PAN related services on its behalf. Further, NSDL e-Gov or ITD has not appointed PANIND.com nor provided any authorization for providing PAN related services. Kindly note that all the PAN related data is exclusively property of customers and ITD.

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Address: House no. 36 dda flats sarai khalil, Sadar bazar, New Delhi, Delhi, 110055

Toaday i apply for pan card but you apply extra charges more than the general charges. Kindly refund my extra charges. Generally pan card charges is rs 110 but you charge very high. I want to refund my extra amount which were you charged. I know its very high fees thats why i am raising complain. Kindly refund my extra fees and prepare my pan card as soon as possible. I will be very obliged to you.
Thank you

Panind customer support has been notified about the posted complaint.

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N

NSDLeGovernance

from Pune, Maharashtra

Sep 24, 2019

Inconvenience caused is highly regretted. As you may be aware, Income Tax Department (ITD) has authorized only two entities viz., 1. NSDL e-Gov and 2. UTIITSL for providing PAN related services on its behalf. Further, NSDL e-Gov or ITD has not appointed PANIND.com nor provided any authorization for providing PAN related services. Kindly note that all the PAN related data is exclusively property of customers and ITD.

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Address: New Delhi, Delhi

Order ID: RA-[protected]N
Payment ID: [protected]

I have applied PAN Card for Raveendran and a payment of Rs. 499/- through SBI Debit Card to you today. POS 39PU[protected]Tx No. 132094. By mistake email mentioned is [protected]@gmail.com instead of [protected]@gmail.com. So could not download the form. Therefore, you are requested to refund/reverse the amount paid to you wrongly at the earliest and oblige. A line in reply shall be highly appreciated.

Panind customer support has been notified about the posted complaint.

Nov 21, 2019

Updated by kknair no reply or refund received. Please expedite

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Address: HOUSE NO. 470-B, RAILWAY COLONY, BATHINDA, THANDI SADAK, BATHINDA., Bathinda, Punjab, 151001

I have applied online for the new pan card and send all the documents from speed post and also attached my updated profile documents on 23/07/2019 in your email id www.infopanind.com...but i have no any information about my pan card.. So kindly informed me soon as soon as possible... If any other problems please contact me on the same email & my number...

Panind customer support has been notified about the posted complaint.

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N

NSDLeGovernance

from Pune, Maharashtra

Sep 24, 2019

Inconvenience caused is highly regretted. As you may be aware, Income Tax Department (ITD) has authorized only two entities viz., 1. NSDL e-Gov and 2. UTIITSL for providing PAN related services on its behalf. Further, NSDL e-Gov or ITD has not appointed PANIND.com nor provided any authorization for providing PAN related services. Kindly note that all the PAN related data is exclusively property of customers and ITD.

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Address: Aya Nagar Phase V Delhi, New Delhi, Delhi, 110047

I have been regularly on follow up with panind team but no one is picking up cal. Payment has already been made but no response yet.

Its been more than 10 days since when i have dispatched documents and and no action was taken. It is very sad to say that these are the things which do not expect from a private company behaving like govt organization.
My name is manoj prasad
Pan - cnhpp3655a

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Address: 5 Dattashobha Yashwant nagar, Talegaon Dabhade, 410507

I have filled my order form for correction in date of birth and updating my new address in my pan card agzpk6865e on 04 august 2019. Ihva paid through sbi bank rs 499/- but unfortunately i skipped download form step. Same day i requested to mail the form on my e mail address ([protected]@gmail.com).
Since then i tried to contact by sending mail.
Perhaps i could not get the form as i did not give order no.
So i request you to please send me form so that i can complete documentation.
Thanks

Panind customer support has been notified about the posted complaint.

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N

NSDLeGovernance

from Pune, Maharashtra

Sep 24, 2019

Inconvenience caused is highly regretted. As you may be aware, Income Tax Department (ITD) has authorized only two entities viz., 1. NSDL e-Gov and 2. UTIITSL for providing PAN related services on its behalf. Further, NSDL e-Gov or ITD has not appointed PANIND.com nor provided any authorization for providing PAN related services. Kindly note that all the PAN related data is exclusively property of customers and ITD.

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Dear Sir/Madam
I applied for new pan on 23rd September and didn't receive any acknowledgement number yet. Order status is showing "application is under processing. Documents under verification. " I also mailed regarding this issue but still didn't get resolved. Kindly resolve my problem as soon as possible. Order ID is given below for your verification.
Thank you.
ORDER ID- MU-[protected]N

+2 photos

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N

NSDLeGovernance

from Pune, Maharashtra

Sep 24, 2019

Inconvenience caused is highly regretted. As you may be aware, Income Tax Department (ITD) has authorized only two entities viz., 1. NSDL e-Gov and 2. UTIITSL for providing PAN related services on its behalf. Further, NSDL e-Gov or ITD has not appointed PANIND.com nor provided any authorization for providing PAN related services. Kindly note that all the PAN related data is exclusively property of customers and ITD.

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Address: PANIND Services Unit, No. 5, Site 4, Vikaspuri, New Delhi - 110018, India, West Delhi, Delhi

Website: www.panind.com

Hello admin, i have filled application for new pan card from https://www.panind.com on dated 17.08.2019 in the name of miss poonam kumari. I have made payment of rs.499 through net banking transaction bearing reference no. [protected]igaguvdcv7. Due to poor network, internet connection failed in the final stage of payment process. Payment has been made and the amount rs.499/- has been deducted from my account. Kindly refund my money immediately as soon as possible.

Panind customer support has been notified about the posted complaint.

Sep 26, 2019

Updated by thakur789 Hello Admin, i have filled complaint against https://www.panind.com on dated 17.09.2019.But Panind customer support had done nothing till date.Kindly refund my money immediately as soon as possible.

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A

aadil573184

from Kishanganj, West Bengal

Sep 19, 2019

SIR
I have applied for pan card on panind.com now i want to cancel my request and i want my money back which is
MY ORDER ID IS AA-[protected]N

TRANSACTION ID 54960929NW0155930

M

Manoj Morwani

from Kandla, Gujarat

Sep 19, 2019

BH-[protected]N

Application Acknowledged by you on 12/08/2019 but

neigher pan card received nor any updation

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I go to work early in the morning and come late at night. I don't have time to send the hard copy through courier and this company has charged extra. I had lost my pan card recently and wanted to apply for a new one. If i would apply through an agent, i would be charged only 200rs. Hence i want to cancel my application and please refund my money back.
My order id is su[protected]lo
Thank you in anticipation

Panind customer support has been notified about the posted complaint.

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Address: The Manager PANIND Services Unit No 5, Site 4, Vikaspuri, New Delhi-110018 India, New Delhi, Delhi, 110018

Website: www.panind.com/contact

Panind services unit, no 5, site 4, vikaspuri,
New delhi-110018, india.
This is the cheater company, once i pay online to issue my duplicate pan
Card,, this company does not response at all.
Customer care no. Does not work, written complaining no any repose.
This kind of illegal and professional cheater must shut down, after calling million times no response, neither call from the company.

+[protected]
+[protected] [11 am - 5 pm] these 2 numbers are only available to communicate with the company,
No one answer or come any service representative even we call on within time limit.
In fact when i have written mail for complain there is no answer.
The payment receiver company showing with name "rigaro eworks llp"

Panind customer support has been notified about the posted complaint.

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S

Sagar Badgaiyan

from Indore, Madhya Pradesh

Sep 19, 2019

I have applied HUF pan card AAAHU4039B from panind.but still my huf pan card is not revied by me.I tried many time to contact to this company but there is no any response from this company.

NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Sep 20, 2019

Inconvenience caused is highly regretted. As you may be aware, Income Tax Department (ITD) has authorized only two entities viz., 1. NSDL e-Gov and 2. UTIITSL for providing PAN related services on its behalf. Further, NSDL e-Gov or ITD has not appointed PANIND.com nor provided any authorization for providing PAN related services. Kindly note that all the PAN related data is exclusively property of customers and ITD.

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Address: PANIND Services Unit, No. 5, Site 4, Vikaspuri, New Delhi - 110018, India, New Delhi, Delhi, 110032

Hi

We have submit the online pan card application and made the payment online. But still i have not received the pan card. The status always showing "application is under process. Documents under verification" last 12 days. Hower it show us that the panind/regaro eworks is a fraudulent company which is existence only for cheating.
It is not a matter of small money but is a matter of cheating.

Please do the needful.

Regards
Raj singh
[protected]

Panind customer support has been notified about the posted complaint.

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V

Vignesh Reddy1234

from Hyderabad, Telangana

Sep 17, 2019

Date of Incident :[protected]
Description of incident : I lost my PAN then i Found it. cancelling my PAN application So i need Refund.
Request for Refund.

Order ID: SI-[protected]N

P

Pradeep Pachahara

from Jaipur, Rajasthan

Sep 17, 2019

I have applied pan but I have not receive any response for PANIND side, I have sent mail many time but I am not received any revert mail for PANIND side.
Really I am frustrate for PANIND services.
This is the detail of PAN apply,
Hello PRADEEP,

You have successfully applied for the PAN Application with us. Your OrderID is PR-[protected]LO

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Address: at-rampara ta-wadhwan, Surendranagar, Gujarat, 363435

Dear sir
i have my pan applied to Transaction ID: MU-[protected]N
Amount: 499.00
Date:[protected]:39:39
Phone Number: [protected]

Sir I applied for a pancard, there was some network problem.
So the money has been deducted from my account and there was a mail in me that the transaction has not been completed as per the network problem.

So please check and get out the solution of my transaction and help me to get my money back if possible.
And I hope that it will be resolved quickly
Money is cut due to network problem
I want my money back because of this

Return my money to my account
plzz...

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Address: Madipakkam, 600091

I had applied for lost pan card in your site last month 23rd on behalf of my sister who lost her pan. But now i want to cancel my lost pan card request order (Ke[protected]lo) and refund my money (499rs paid via paypal) back to my bank. I have been mailing your support mail i'd for these many days from august 23rd, 2019 and no response yet except an auto mailer saying we will connect with you in 3 to 4 working days. Please ask your representative to get back to my mobile number as early as possible. Please find attached the email trail i have added for your reference.

+2 photos

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B

Babasheikh Ingva

from Delhi, Delhi

Sep 19, 2019

I had applied for correction in name

NSDL e-Governance Infrastructure Customer Care's response, Sep 30, 2019

Inconvenience caused is highly regretted. As you may be aware, Income Tax Department (ITD) has authorized only two entities viz., 1. NSDL e-Gov and 2. UTIITSL for providing PAN related services on its behalf. Further, NSDL e-Gov or ITD has not appointed PANIND.com nor provided any authorization for providing PAN related services. Kindly note that all the PAN related data is exclusively property of customers and ITD.

D

Dineshchauhan41191

from Bhopal, Madhya Pradesh

Sep 19, 2019

To high service charge taken. Order ID : PR-[protected]N

Kindly cancel my order and return my money immediately.

Dinesh Chauhan
[protected]

NSDL e-Governance Infrastructure Customer Care's response, Sep 30, 2019

Inconvenience caused is highly regretted. As you may be aware, Income Tax Department (ITD) has authorized only two entities viz., 1. NSDL e-Gov and 2. UTIITSL for providing PAN related services on its behalf. Further, NSDL e-Gov or ITD has not appointed PANIND.com nor provided any authorization for providing PAN related services. Kindly note that all the PAN related data is exclusively property of customers and ITD.

A

amit00429

from Hyderabad, Telangana

Sep 19, 2019

Dear Sir/Madam
Myself Amit Bhattacharya my PAN Number is - AEXPB8596F, applied for change address through your website, Deduct Rs.499 from my bank on 1st September 2019, Still not update PAN Card
Kindly confirm
Regards
Amit
Mobile Number - [protected]
Email - [protected]@rediff.com

NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Sep 19, 2019

Inconvenience caused is highly regretted. As you may be aware, Income Tax Department (ITD) has authorized only two entities viz., 1. NSDL e-Gov and 2. UTIITSL for providing PAN related services on its behalf. Further, NSDL e-Gov or ITD has not appointed PANIND.com nor provided any authorization for providing PAN related services. Kindly note that all the PAN related data is exclusively property of customers and ITD.

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