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Panind Complaints & Reviews

panind.com

1.6

Updated: Jun 13, 2023

Complaints 1299

Resolved

374

Unresolved

925

So far, so good. Panind is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Panind will keep up the work and continue to help more customers with their concerns even better 🤝

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Panind reviews & complaints page 39

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Myself l b thirumurthy i paid rs 499 for applying pan card first time in panind, without knowing my father had already applied. I tried calling to the customer care number also but they are not responding. The cost is also not reasonable. Compared to other websites its cost is too high. They are ignoring the calls i think. So kindly refund my money as soon as possible

Aug 6, 2021

Complaint marked as Resolved

Panind customer support has been notified about the posted complaint.

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NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Sep 12, 2019

Inconvenience caused is highly regretted. As you may be aware, Income Tax Department (ITD) has authorized only two entities viz., 1. NSDL e-Gov and 2. UTIITSL for providing PAN related services on its behalf. Further, NSDL e-Gov or ITD has not appointed PANIND.com nor provided any authorization for providing PAN related services. Kindly note that all the PAN related data is exclusively property of customers and ITD.

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Address: Chennai, Tamil Nadu, 600044

Dear team,

I have lost my pan card and applied for reissue of my pan, it 2 weeks but others is no progress, no revert for my mail or nine of the contact numbers are reachable either l's provide exact tat for delivering the pan or cancel the application i will try with some other local agencies those who are faster and cheaper than you... Without knowing the reviews and complaints i paid 499 rs.. But that is not a problem now, i need pan immediately...

Track i'd: pan-th-[protected]lo

Regards,
Thameemul ansari

Panind customer support has been notified about the posted complaint.

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Hi,

I applied for new pan card 17th aug, but still was not able to get any status for same. Also send couple of mails to info. Panind. But no response from their side. I called customer care also, no one picking phone.

Please find details below:
Name - sanil gupta
Pan - avfpg5149j
Contact - [protected]

Please provide details for same.

Regards

Panind customer support has been notified about the posted complaint.

Sep 16, 2019

Updated by Sanil Gupta No response from their side yet, please contact them they are not answering any message or call

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NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Sep 11, 2019

Inconvenience caused is highly regretted. As you may be aware, Income Tax Department (ITD) has authorized only two entities viz., 1. NSDL e-Gov and 2. UTIITSL for providing PAN related services on its behalf. Further, NSDL e-Gov or ITD has not appointed PANIND.com nor provided any authorization for providing PAN related services. Kindly note that all the PAN related data is exclusively property of customers and ITD.

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I lost my pan card and applied for a replacement at panind on 17th august.
Order id: si-[protected]lo
During the application process i couldn't find the 'name you would like printed on card' option and thought i could fill that on the application form but i found that was filled by default. I wanted the name to be the same as on my aadhar card with initials. I wanted to ask them whether i could scratch the default name and write over it the name i want but despite my repeated attempts to contact them except for an automated message saying they are busy i got no reply on the mail. Also their contact number is temporarily out of service. And while searching for a solution i came across one of the other complaints regarding the higher cost.
This combined with no contact forces me to opt for cancellation.
I just want to cancel my pan card application and want a refund of the full amount i paid.

Panind customer support has been notified about the posted complaint.

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NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Sep 11, 2019

Inconvenience caused is highly regretted. As you may be aware, Income Tax Department (ITD) has authorized only two entities viz., 1. NSDL e-Gov and 2. UTIITSL for providing PAN related services on its behalf. Further, NSDL e-Gov or ITD has not appointed PANIND.com nor provided any authorization for providing PAN related services. Kindly note that all the PAN related data is exclusively property of customers and ITD.

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Address: Vijayawada, Krishna, Andhra Pradesh, 520012

My name is Darlapudi Varaha Narasimha Sarma.
Son of Darlapudi Padmanabha Sarma. Ipaid Rs.499 to change my name on pan card. But I am getting an application to download in which I found that it was for a new pan card. I have no satisfaction within transaction. If your service system is good, contact me to hear my requirement otherwise Pl refund my money immediately

D V N Sarma

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Address: 225 A, POCKET-A, RAM KUMAR GAUTAM MARG, MAYUR VIHAR-2, New Delhi, Delhi, 110091

I had applied for my pan card more than 2 weeks ago and am in dire need of my pan number as soon as possible. Even the contact number is not working and the contact email id that has been provided on the website gives the same auto-reply mail again and again. Because of this, i have applied elsewhere and would like my refund of 499 as soon as possible.

Panind customer support has been notified about the posted complaint.

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NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Sep 11, 2019

Inconvenience caused is highly regretted. As you may be aware, Income Tax Department (ITD) has authorized only two entities viz., 1. NSDL e-Gov and 2. UTIITSL for providing PAN related services on its behalf. Further, NSDL e-Gov or ITD has not appointed PANIND.com nor provided any authorization for providing PAN related services. Kindly note that all the PAN related data is exclusively property of customers and ITD.

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Address: Bangalore, Karnataka, 560103

I have submitted form at 29th july 19 for new pan card application reference no is: ko-[protected]n. But not received any information and status or acknowledge. It seems nothing going ok with panind.

I am unable to contact over phone and no response from mails.
Please help on this.

I have contact to pan customer care but they don't have any information on this.

Below information found while tracking the application and after that all the forms sent over mail.

Application withheld for processing. Documents awaited from applicant.

Call attempted on 08/08/2019 call not picked. Email sent to registered email id : [protected]@gmail.com on 08/08/2019. Kindly check your inbox as well as spam folder.

Panind customer support has been notified about the posted complaint.

Sep 16, 2019

Updated by Hari krishna Kolapaneni Hi Still i didn't receive any status. please provide the status and Close the issue immediately.

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Address: Vikaspuri, New Delhi, Delhi, 110018

I have been trying to call PANIND for the pan card status of my Pan Card and the website link provided by you guys is saying physical copy has not ben received while the courier partner site is displaying it has been delivered 2days ago. My acknowledgement number is as mentioned "OM-[protected]LO".
Kindly get back to me asap and revert me the status.

+1 photos

Aug 7, 2021

Complaint marked as Resolved

Panind customer support has been notified about the posted complaint.

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NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Sep 11, 2019

Inconvenience caused is highly regretted. As you may be aware, Income Tax Department (ITD) has authorized only two entities viz., 1. NSDL e-Gov and 2. UTIITSL for providing PAN related services on its behalf. Further, NSDL e-Gov or ITD has not appointed PANIND.com nor provided any authorization for providing PAN related services. Kindly note that all the PAN related data is exclusively property of customers and ITD.

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As, you are talking a long time to process with my pan card, i have decided to take my pan card in some other websites. So u please stop the procedure and refund my amount rs. 499 as soon as possible. I am in need of the pan card immediately and you are taking more than a month to proceed with it, still i haven't received my acknowledgement number too.

Aug 9, 2021

Complaint marked as Resolved

Panind customer support has been notified about the posted complaint.

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NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Sep 11, 2019

Inconvenience caused is highly regretted. As you may be aware, Income Tax Department (ITD) has authorized only two entities viz., 1. NSDL e-Gov and 2. UTIITSL for providing PAN related services on its behalf. Further, NSDL e-Gov or ITD has not appointed PANIND.com nor provided any authorization for providing PAN related services. Kindly note that all the PAN related data is exclusively property of customers and ITD.

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First time i applied for the pan card i was charged Rs.349 but did not send any hard copies its my side mistake but later i again applied and posted hard copies required for a pan card but didn't get any response where as they took 499 Rs. from me and even don't have customer care number active and mail is been answered by auto generated reply which is pointless and not promising.
Find the attachments below regarding both the payments and their mails screenshots.

Application ID: PA[protected]N & PA[protected]N
Email ID: [protected]@gmail.com

+6 photos

Panind customer support has been notified about the posted complaint.

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NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Sep 11, 2019

Inconvenience caused is highly regretted. As you may be aware, Income Tax Department (ITD) has authorized only two entities viz., 1. NSDL e-Gov and 2. UTIITSL for providing PAN related services on its behalf. Further, NSDL e-Gov or ITD has not appointed PANIND.com nor provided any authorization for providing PAN related services. Kindly note that all the PAN related data is exclusively property of customers and ITD.

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I have submitted form at 18th august 19 for correction in pan card application reference no is: ha-[protected]cr. But not received any information and status or acknowledge. It seems nothing going ok with panind.

Wrong message is appearing when i am checking the status. I have submitted the hard copy form via speed post and same have received, i have inquired from post office as well.

Please look into this.

Sep 12, 2019

Complaint marked as Resolved

Not Resolved yet, below are the information: Address of this company: The Manager PANIND Service Unit No 5, Site 4, Vikaspuri, New Delhi-110018 Email: [email protected] Contact No. 8800883920

Panind customer support has been notified about the posted complaint.

Sep 12, 2019

Updated by hasbullahkhannadwi Dear Sir/Madam,

The above complaint not resolved. I did not received any things like acknowledge number, call, refund and email regarding resolve.

Please look into this urgently.

Regards,

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Address: PANIND Services Unit, No. 5, Site 4, Vikaspuri, New Delhi - 110018, India, New Delhi, Delhi, 110018

I applied for pancard 3 weeks before i paid 499 rs and later sent all document bthrough courier. Now i checked status that courier reached the same pan ind address, but no response from company and thinking that the company is fake. No phone is attending and no mail from pan ind,
I want to refund my money asap. Later checking order id it shown that initail expansion document required. But i sent a mail that please provide pan card with only initial. Like me so many people's hard earned money they are stealing. Govt should take some action

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Address: SADAWAH, Patna, Bihar, 801102

Yesterday in the morning i had applied for pan card online in panind. When he told me about the chargers i was shocked. It is very high i made my pan card approximately a year ago i have made it offline in just 150 rs. And this company is charging 500 rs. It is very high. I just want to cancel my pan card application and get the money refunded. Thank you...

Aug 7, 2021

Complaint marked as Resolved

Panind customer support has been notified about the posted complaint.

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NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Sep 11, 2019

Inconvenience caused is highly regretted. As you may be aware, Income Tax Department (ITD) has authorized only two entities viz., 1. NSDL e-Gov and 2. UTIITSL for providing PAN related services on its behalf. Further, NSDL e-Gov or ITD has not appointed PANIND.com nor provided any authorization for providing PAN related services. Kindly note that all the PAN related data is exclusively property of customers and ITD.

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Address: Hyderabad, Rangareddy, Andhra Pradesh, 500030

Website: PANIND

Order id - eb-[protected]cr
Pan no. Aadpe0149f

I applied for a pan card reissue, for address change, signature change, name alignment.

On 9th july 2019, i received a call and was asked to send my passport scan copies, i sent the same on 10th july 2019.

I had sent a reminder on 19th august 2019, when i saw the tracker showing that my application is on hold as they did not receive the passport scan copies!

I have again sent my passport copies today (05th september 2019), please ensure to process my pan card!

Panind customer support has been notified about the posted complaint.

Sep 05, 2019

Updated by Ebenezer MJ I have also paid Rs. 499 online

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NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Sep 9, 2019

Inconvenience caused is highly regretted. As you may be aware, Income Tax Department (ITD) has authorized only two entities viz., 1. NSDL e-Gov and 2. UTIITSL for providing PAN related services on its behalf. Further, NSDL e-Gov or ITD has not appointed PANIND.com nor provided any authorization for providing PAN related services. Kindly note that all the PAN related data is exclusively property of customers and ITD.

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Address: 19 B, 2ND FLOOR, 88 BLOCK, DDA FLATS, CR PARK, New Delhi, Delhi, 110019

Dear sir,

On 5th sep 2019, around 11.15 am applied for online pan correction form while processing the fill form & make payment step after making payment received message from web site due to technical problem the payment is failed but the same amount get debited from my account.

Though still not received confirmation from pan ind and the form is also not processed. Kindly check the same return the amount in my account i. E. Rs. 499/-

My pan details - bprps5541d

Name - mukta sarkar

Panind customer support has been notified about the posted complaint.

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NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Sep 11, 2019

Inconvenience caused is highly regretted. As you may be aware, Income Tax Department (ITD) has authorized only two entities viz., 1. NSDL e-Gov and 2. UTIITSL for providing PAN related services on its behalf. Further, NSDL e-Gov or ITD has not appointed PANIND.com nor provided any authorization for providing PAN related services. Kindly note that all the PAN related data is exclusively property of customers and ITD.

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Address: I, Pune, Maharashtra, 411019

I have applied for pan card through pan ind services. I have paid 499 for the same. After which i have send documents and not received pan card for last 08 months. Later i registered on nsdl site paid rs107 online and recieved pancard within a weeks time.

Pl strictly avoid going to pan ind who are charging huge amount for no guarantee of receiving pan card nor do they refund money.

The authorised site is

https://www.onlineservices.nsdl.com/paam/endUserRegisterContact.html

Panind customer support has been notified about the posted complaint.

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M

Milind B'kar

from Pune, Maharashtra

Sep 7, 2019

It is systematic way of fraud. Should take strict action against such agencies

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Address: H.NO. 538K/325 , TRIVENI NAGAR 3, NIRALA NAGAR , SITAPUR ROAD, Lucknow, Uttar Pradesh, 236020

I had registered for a new pan card, completing the online payment process. Post completion of the procedure i'm yet to receive the application form. Which need to be mailed. Inspire of writing to the customer support. Im yet to receive a response from them and it is more then a week. I have written multiple email no response from the customer support.

+1 photos

Panind customer support has been notified about the posted complaint.

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NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Sep 11, 2019

Inconvenience caused is highly regretted. As you may be aware, Income Tax Department (ITD) has authorized only two entities viz., 1. NSDL e-Gov and 2. UTIITSL for providing PAN related services on its behalf. Further, NSDL e-Gov or ITD has not appointed PANIND.com nor provided any authorization for providing PAN related services. Kindly note that all the PAN related data is exclusively property of customers and ITD.

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Address: COLORADO AVENUE, Coimbatore, Tamil Nadu, 641014

It has been more than 6 months since i had applied for a pan card... And still i haven't got the hardcopy... I did however receive the soft copy during
That period but not now i don't have it.. I tried calling your customer care no several times but no one is responding... A very poor customer care service... I am not at all satisfied with your service... I would be grateful if you could look into the matter and give me my pan card as soon as possible or atleast resend me my soft copy so i can take some iniative

Aug 6, 2021

Complaint marked as Resolved

Panind customer support has been notified about the posted complaint.

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NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Sep 11, 2019

Inconvenience caused is highly regretted. As you may be aware, Income Tax Department (ITD) has authorized only two entities viz., 1. NSDL e-Gov and 2. UTIITSL for providing PAN related services on its behalf. Further, NSDL e-Gov or ITD has not appointed PANIND.com nor provided any authorization for providing PAN related services. Kindly note that all the PAN related data is exclusively property of customers and ITD.

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Address: No.5, site-4, vikas puri, New Delhi, Delhi, 110018

Website: www.panind.in

I paid rs 500 for normal correction in pan card usually which takes only rs150 on any pan faciliate centre i got to know from someone else a. Now i am calling customer care but they are not receving any call. These guys are fraud not their no s are reachable even i didn't received any mail. Pls i want my refund. Here am attaching screenshots of payment made by me.

+3 photos

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Sep 04, 2019

Updated by diasahni21 My no. Is +91-[protected] divya kansal. please do the needful and arrange the refund from panind.in

Sep 08, 2019

Updated by diasahni21 No call has been received from pan ind till yet . I need my refund.

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Address: 25 KASHI DUTTA STREET KOL 06, JORABAGAN POLICE STATION, Kolkata, West Bengal, 700006

Today in the evening my brother aditya kumar shaw have applied for pan card online in panind. When he told me about the chargers i was shocked. It is very high i made my pan card approximately a year ago i have made it offline in just 150 rs. And this company is charging 500 rs. It is very high. I just want to cancel my pan card application and get the money refunded. Thank you.

+1 photos

Panind customer support has been notified about the posted complaint.

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