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panind.com
1.6
Updated: Jun 13, 2023
Complaints 1299
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374
Unresolved
925
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Panind reviews & complaints page 34

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P
priyamakudapathi
from Bengaluru, Karnataka
Oct 10, 2019
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Address: EMBASSY TECH SQUARE, 5TH FLOOR,, ALPHA BLOCK,OUTER RING ROAD, 560103

I have applied for PAN Card correction. I have office address as a proof.now I dont have enough datas to proceed the hard copy of details. So please refund the amount, and please cancel the application for pan. I tried many time to contact the office through mails and calls but there is no responds from anyone for long time. So now I want to cancel this application .Please help me on get the refund.
Panind customer support has been notified about the posted complaint.
Oct 10, 2019
Updated by priyamakudapathi I have replied them 2 times to get the refund . I haven't got any reply
Oct 17, 2019
Updated by priyamakudapathi I haven't got any update from panind. Please do the needful.
Oct 23, 2019
Updated by priyamakudapathi Hi

Its been 2 months now. No update
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    P
    PRai1824
    Oct 10, 2019
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    Website: panind.com

    I have applied for reprint of pan card on panind.com and they are charging rs 499 for that.
    After applying, the amount was deducted from my account, the order id was also generated but now when i track with that order id, it says the order id is not valid. Its been more than a week, i have reported this issue but these guys (Panind.com) haven't given any proper reply yet, even their customer care is not reachable.

    I want my money refunded as its too late for me and also they are charging way too higher than the normal rates (Approx 9x). Nsdl charges only 50 rs for this.
    Panind customer support has been notified about the posted complaint.
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      V
      vrsappu
      from Mumbai, Maharashtra
      Oct 10, 2019
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      Address: Door #216,kims men's hostel,bsk 2nd stage, bangalore-70, Bangalore, Karnataka

      Respected sir,
      Am vishnu raj. S, applied online for new pan card on 29th aug 2019, and sent hard copies of the documents via speed post on 3rd september. Recieved email saying that, you received my hard copy documents, and you asked for 2 more documents to support full form of initials in my name and in my father's name. I sent scanned copies of those documents on 20th september. Since then i've been waiting for uodates. I have sent n number of emails to know that status of my application. I have been using pan ind track to track my application. But it just says that 'application processing, documents under verification.' kindly inform me the status as soon as possible, as my salary bus getting delayed just because of this.
      Kindly do the needful

      Thank you

      Yours sincerely,

      Vishnu raj. S (Pan card application order id: vi[protected]n)
      Payment id - 68c55608xl266650h)
      04/10/19

      Bangalore
      560070
      Panind customer support has been notified about the posted complaint.
      View replies
      Inconvenience caused is highly regretted. As you may be aware, Income Tax Department (ITD) has authorized only two entities viz., 1. NSDL e-Gov and 2. UTIITSL for providing PAN related services on its behalf. Further, NSDL e-Gov or ITD has not appointed PANIND.com nor provided any authorization for providing PAN related services. Kindly note that all the PAN related data is exclusively property of customers and ITD.
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        M
        Manish7786
        from Sonipat, Haryana
        Oct 10, 2019
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        Address: New Delhi, Delhi

        I have applied for new pan card and panind.com charged me rs499. The amount was not mentioned anywhere at the time of payment method. I got to know after the amount debited from my account. I have raised this issue to panind.com through mail but there is no response from there side. I want my refund. If panind.com can’t be able to resolve my issue then i need to accelerate this issue legally and may be with the help of media. So that all people get to know about this kind of fraud.
        My name - manish chauhan
        My contact no. Is - [protected]
        My email - [protected]@gmail.com
        Panind customer support has been notified about the posted complaint.
        Oct 10, 2019
        Updated by Manish7786         The application is by the name of Rimpy Chauhan.
        Order Id - RI-[protected]N

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          J
          Jogsingh chundavat
          from Mumbai, Maharashtra
          Oct 10, 2019
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          I have applied for pan card from this website. They charged me rs.499/-. And at the time of payment you didn't mention it will cost me 499. I don't even get email for that i transaction has been done and 499 debited from my account. But i found out that i can apply in nsdl and at rs.110. I have paid around rs.380/- extra. They charged me more so i want to cancel my application. And i need a refund. I just need to cancel and there no option to cancel at all!

          I just want to cancel my pan card application and want a refund of the full amount i paid as soon as possible.

          My name is jogsingh r chundavat
          Contact number : [protected]
          Emailid : [protected]@gmail.com
          Panind customer support has been notified about the posted complaint.
          View replies
          Here the i attached the screenshot of money debited from my account to them.
          Also i m applied it in within 3 days, as per their refund policy.
          So kindly request you to send my refund as soon as possible.

          refund of my full payment - Comment #3556434 - Image #0
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            C
            Chirag27
            from Bengaluru, Karnataka
            Oct 9, 2019
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            Address: New Delhi, Delhi

            I had applied for my pan card on 20th of july 2019, i even posted the documents to the given address i haven't received any confirmation or details about the same please help me out and let me know the details as soon as possible.
            The customer care also isn't responding about this issue! A payment of 450 odd rupees was made online for the same please check and update the status at the earliest
            Panind customer support has been notified about the posted complaint.
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              R
              Raju Milan kumar
              from Gurgaon, Haryana
              Oct 9, 2019
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              Address: J2/16, PADAM CHAND MARG, 110002

              Sir, i have for the pan card correction in your site and i have made the payment thorugh netbanking but i want to cancel the application for some reason. Please refund my payment of rs 499/-. Your site is asking for hard copy of the application form for which it be easier for me to apply with agent and also donnot have enough time to go to speed post or to the courier serivice.
              Panind customer support has been notified about the posted complaint.
              View replies
              Good evening sir order id RA-[protected]N RADHA DEVI 14-15 DAY HO GYE ABHI AKNOLEGMENT NO NHI MILA HA.
              Reply
              I applied for pan card because of old card is damaged I applied in panind website I make a payment successfully but I didn't receive any email or sms to download a form for signature
              My ID:ST-[protected]CR
              Payment ID:[protected]
              Reply
              Khaira post nagriyawan Gaya
              Reply
              Why are you taken email id, phone number, order id
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                S
                Suvojit Sinha
                from Kandi, West Bengal
                Oct 9, 2019
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                I had applied for new pan card through panind online portal, and i had already sent the documents also to the following address —
                Unit, no. 5, site 4, vikaspuri
                New delhi
                New delhi district
                Delhi
                India - 110018
                But, i had received no confirmation regarding the acceptance of the documents provided my me from the side of panind.
                Please see to my problem and resolvd it as soon as possible
                +2 photos
                Panind customer support has been notified about the posted complaint.
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                  R
                  Rameeza06
                  from Mumbai, Maharashtra
                  Oct 9, 2019
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                  Address: 5, Site IV, Vikaspuri, New Delhi-110018 India, New Delhi, Delhi

                  My self miss qureshi rameeza. I tried to make pancard from panind, they charged me 499 bucks for single pan card. Which is not worth for it. On the other side it takes only 110 bucks to make ka pancard by government. Please refund my money. And i want to cancel my pancard application. They are fooling people and even their customer service number are either not working or unanswered.
                  Hope you'll do the needful as soon as possible.
                  Panind customer support has been notified about the posted complaint.
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                    O
                    Oishani Mukherjee
                    from Kolkata, West Bengal
                    Oct 9, 2019
                    Resolved
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                    Resolved

                    application is not yet attached to any batch. please generate batch for physical transit of applicants.

                    Address: 700064

                    I applied for the PAN Card online on 17th September and then sent the supporting documents and original form to the office of PANIND on 18th September. Today it is 9th October, and when I checked my status today it said “Application not yet attached to any batch. Please generate batch for physical transit of applications.”
                    I was supposed to receive my PAN Card within 21 days, and now after 21 days I understood there is a problem...
                    +1 photos
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                    S
                    Siddharth@8092
                    from Mumbai, Maharashtra
                    Oct 9, 2019
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                    I have applied for pan card from this website. They charged me rs.499/-. But i found out that i can apply in nsdl and at rs.110. I have paid around rs.300/- extra. They charged me more so i want to cancel my application. And i need a refund. I have attached the payment confirmation. I have sent them an e-mail and inquiring about cancellation and refund and i only got an automated response asking me to wait. I just need to cancel and there no option to cancel at all!

                    I just want to cancel my pan card application and want a refund of the full amount i paid.
                    +1 photos
                    Panind customer support has been notified about the posted complaint.
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                      A
                      Akil2804
                      from Mumbai, Maharashtra
                      Oct 8, 2019
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                      I have submitted my pan request 15 days back and they came back saying aadhar card having initial and requested to send any other document. I have submitted voter ID. But still they have not processed the request even after receiving the voter ID and they are idle for 10 days with my voter ID copy.

                      When I search it with my tracking id [protected]N

                      It shows their team is verifying my documents, I am not sure why they are verifying my voter ID for 10 days. I paid them 500 rupees by they are providing sub standard service
                      +1 photos
                      Panind customer support has been notified about the posted complaint.
                      Oct 19, 2019
                      Updated by Akil2804                       I applied pan card with UTIITSL using aadhar card and got the pan card. I requested panind to return the fund, but they are not replying
                      Nov 14, 2019
                      Updated by Akil2804                       They confirmed that they will initiate partial refund last month, however they have not paid me single rupee till today. They are cheaters
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                        P
                        pranil42858
                        from Mumbai, Maharashtra
                        Oct 8, 2019
                        Resolved
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                        Resolved

                        I have applied for update my pan card 4 days ago and made a payment of rs. 499/-.
                        But right now i want to cancel my application because of my immigration.
                        I would not be available on given address.
                        So, please look into this matter as soon as possible and please refund my payment.

                        I have paid rs. 499/- and i have attached the screenshot of debited amount from my account to your one's.
                        Please refund it.
                        Thanking you..!!
                        +1 photos
                        Aug 8, 2021
                        Complaint marked as Resolved 
                        Panind customer support has been notified about the posted complaint.
                        Oct 10, 2019
                        Updated by pranil42858                         when are you people are going to response??
                        and what the hell is this type of service ?

                        you people are only taking complaints but neither doing any action nor any response..
                        @Panind see this would be my last request cum warning,
                        else i'm gonna complain about you in police, the very next morning @Panind.
                        please look into it and refund my money i.e. rs. 499/- by tomorrow itself.
                        View replies
                        Inconvenience caused is highly regretted. As you may be aware, Income Tax Department (ITD) has authorized only two entities viz., 1. NSDL e-Gov and 2. UTIITSL for providing PAN related services on its behalf. Further, NSDL e-Gov or ITD has not appointed PANIND.com nor provided any authorization for providing PAN related services. Kindly note that all the PAN related data is exclusively property of customers and ITD.
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                          S
                          SINU NAYAK
                          from Mumbai, Maharashtra
                          Oct 8, 2019
                          Resolved
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                          Resolved

                          Address: At/po-Bhetanai,Via-aska, Ganjam, Odisha, 761116

                          I am apply lost pan card application wrongly. So i want to cancellation and refund money to me. Actually i got my original pan card. So i want to cancellation to application which applied by me. Also any form are not reach in my gmail. And also which form we to submit its hard copy i not getting this form. Costumber care also not answer it, when i call him to talk about this complain.
                          Aug 9, 2021
                          Complaint marked as Resolved 
                          Panind customer support has been notified about the posted complaint.
                          View replies
                          Sir my self Nayana Dhir my pan card very soon needed for me I was applied that in online and I have already got that in one day There fore I want to refund my cash as soon as possible
                          Reply
                          NSDL e-Governance Infrastructure Customer Care's response, Oct 17, 2019
                          To help resolve your query/concern, kindly provide us your Temporary Token Number, Registered Date of Birth and Registered E-Mail ID at [email protected]
                          NSDL e-Governance Infrastructure Customer Care's response, Oct 23, 2019
                          We are still awaiting for your response. Please write us at [email protected]. Our team will happy to help you.
                          NSDL e-Governance Infrastructure Customer Care's response, Oct 29, 2019
                          We are still waiting for your reply. Please write us at [email protected]. Our team will be happy to help you.
                          NSDL e-Governance Infrastructure Customer Care's response, Oct 30, 2019
                          As we have not received any feedback from your end, we hope that your concern is resolved. For any assistance you may reach us at 020-2721 8080 or write to [email protected]
                          I have applied for a Duplicate pan card few days ago via your web site, paid rs 449/-, but now I want to cancel the request Because I don’t have time to send the documents through courier
                          And I am continuously calling at coustomer care.
                          They are not picking my call.
                          So cancel the request for duplicate PAN Card And refund my money.
                          Reply
                          Dear Sinu,

                          Inconvenience caused is highly regretted. As you may be aware, Income Tax Department (ITD) has authorized only two entities viz., 1. NSDL e-Gov and 2. UTIITSL for providing PAN related services on its behalf. Further, NSDL e-Gov or ITD has not appointed PANIND.com nor provided any authorization for providing PAN related services. Kindly note that all the PAN related data is exclusively property of customers and ITD.
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                            P
                            pranil42858
                            from Mumbai, Maharashtra
                            Oct 6, 2019
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                            I have applied for pan card from this website. They charged me rs.499/-. But i found out that i can apply in nsdl and at rs.110. I have paid around rs.300/- extra. They charged me more so i want to cancel my application. And i need a refund. I just need to cancel and there no option to cancel at all!

                            I just want to cancel my pan card application and want a refund of the full amount i paid
                            Panind customer support has been notified about the posted complaint.
                            Oct 07, 2019
                            Updated by pranil42858                             please into it as soon as possible because i want my pan card for my joining of new job.
                            View replies
                            Don't receive any information of my pan card
                            Reply
                            NSDL e-Governance Infrastructure Customer Care's response, Nov 4, 2019
                            Inconvenience caused is highly regretted. Kindly provide us your 15 digit PAN Acknowledgement number at [email protected]
                            NSDL e-Governance Infrastructure Customer Care's response, Nov 6, 2019
                            As we have not received any feedback from your end, we hope that your concern is resolved. For any assistance you may reach us at 020-2721 8080 or write to [email protected]
                            We are still waiting for your reply. Please write us at [protected]@nsdl.co.in. Our team will be happy to help you.
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                              R
                              Rajni Rana
                              from Mumbai, Maharashtra
                              Oct 5, 2019
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                              Address: A-1019 dabua colony nit faridabad, Faridabad, Haryana, 121001

                              Respected sir,

                              My complaint is regarding newly applied pan card so i want to say that due to some financial issues, please cancel the applying pan card, apply for today i. E. 5/10/2109, please cancel the pan card process & refund my applying fees as soon as possible, application order no ma [protected]n payment id [protected]

                              Thanks

                              Mrs. Rajni bala
                              Contact [protected]
                              Panind customer support has been notified about the posted complaint.
                              Oct 10, 2019
                              Updated by Rajni Rana                               Dear Sir,

                              Please resolve my issue i.e. cancel the said pan card and refund my money as soon as possible.

                              Name on pan card Manju Lata
                              Date of incident 5/10/2019
                              Order ID: MA-[protected]N
                              Payment ID: [protected]

                              Your customer representative also have no response any other call, many times i am calling your said No. [protected], But didn't pic any call.

                              Thanks and regards
                              View replies
                              Hi Team, I have applied for pan card name change before few minutes, as I had to submit some official documents including pan card. But I dont require that as the submission of documents is being considered. Requesting you to please provide me refund as the service is no more required. Tried calling on customer support no. No is answering the call

                              I am complaining about pan card - Comment #3554061 - Image #0
                              Reply
                              I have applied for pan card from this website. They charged me Rs.499/-. But I found out that I can apply in NSDL and at Rs.106. I have sent them an e-mail and inquiring about cancellation and refund
                              MY ORDER ID:-SU[protected]N AND PAYMENT ID:-[protected]
                              Please refund it as soon as possible
                              Reply
                              Saree was changed to delivered
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                                D
                                Dibyendu Manna
                                from Pune, Maharashtra
                                Oct 4, 2019
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                                Address: B1/301 3RD FLOOR LARICA TOWNSHIP, UTTAR BALURIA, Kolkata, West Bengal, 700126

                                I have applied online dated on 14th september 2019 and make payment for that. My order id is di-[protected]cr. I have also sent the hard copy documents dated on 21st september 2019 through speed post which already delivered at your address dated on 24th sept.

                                Today while checking status, the status, it shows, "application is not yet attached to any batch. Please generate batch for physical transit of applications". The coupon no is g[protected].

                                I have also called to utiitsl customer care and as per them though the application made on 27th september 2019 but the documents not yet processed for the same.

                                Can you please let me know when i can get my pan card details corrected for which i have applied for?
                                Panind customer support has been notified about the posted complaint.
                                View replies
                                सर् मैं GREG MASIH
                                मैंने पैन कार्ड के लिए अप्लाई किया था जिसमे मेरा 498 रूपए कट गया।
                                मेरा पैन कार्ड का आवेदन कैंसिल कर के मेरे रुपये रिफंड किये जायें ।
                                अथवा मैं कोर्ट में शिकायत दर्ज करवाऊंगा।
                                टोकन नंबर - [protected]
                                मेल - [protected]@GMAIL.COM
                                DOB - 19/09/2001

                                status showing, "application is not yet attached to any batch. please generate batch for physical transit of applications." - Comment #3553541 - Image #0
                                Reply
                                कोई रिस्पांस नहीं मिल रहा है मुझे और ना ही मेरे रुपये रिफंड हुए हैं अभी तक
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                                  S
                                  sanketsk
                                  from Delhi, Delhi
                                  Oct 3, 2019
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                                  I was applying pan card for my wife online on panind.com website. I filled all the details and done the payment of 499.00 on 09 sept 2019.
                                  My money got deducted but it displayed as transaction got failed message. No reference number was generated on panind.com website.
                                  I send email to [protected]@panind.com and i received a auto reply saying they will respond within 2 to 4 days. Waited for a week and again sent the mail, but no response. Now more that 20 days passed no response. Today i contacted my bank and they say without confirmation from panind website that they have not received my money, they cannot do any thing. Now panind is also not responding. Transaction ref num:[protected]
                                  Please help to get my money back.
                                  Panind customer support has been notified about the posted complaint.
                                  View replies
                                  Inconvenience caused is highly regretted. As you may be aware, Income Tax Department (ITD) has authorized only two entities viz., 1. NSDL e-Gov and 2. UTIITSL for providing PAN related services on its behalf. Further, NSDL e-Gov or ITD has not appointed PANIND.com nor provided any authorization for providing PAN related services. Kindly note that all the PAN related data is exclusively property of customers and ITD.
                                  Reply
                                  If PANIND is not authorized to issue PAN card then PAN IND is a fraud. They just take money then never reply. Even HDFC bank support them. I Tried to contact HDFC bank but they say they are helpless even i explained all this conditions still they support panind.
                                  This is the reason why such companies and people get encouraged to do fraud business.
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                                    P
                                    prasannakirloskar
                                    from Mumbai, Maharashtra
                                    Oct 1, 2019
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                                    Address: NO.13/5, 23RD MAIN ROAD, SRINIVASNAGAR, NANDINI LAYOUT, 560096

                                    Dear sir / madam, my application no is [protected]lo

                                    I have applied for my father's pan card which he got lost and unfortunately when i saw this website pops up first in google for pan card application, accidently i applied also thinking its as govt site by paying 500rs and sent the documents also via registered post to their delhi address.

                                    I applied on 3rd sept, on 9th oct i got a call stating additional documents needed, which i forwarded them the soft copy, but till date i am neither getting any update on the status of my application, nor no one is available in call centre to answer the query,

                                    Please get me the refund immediately, i dont want any of their services, who are not professionals.
                                    Panind customer support has been notified about the posted complaint.
                                    View replies
                                    Yesterday I was apply for pan card so I will pay 499 in naal online only 106 why I will give extra...soplz cancel That pan card thank u...
                                    Reply
                                    I had applied for another pan card as i lost my old card. I thought it is govt website and it took all my pan details and it asked pay 499 . I paid it through my paypal . When i check afterwards i got to know that it costs 50 rs in govt website . I want my full refund back
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                                    NSDL e-Governance Infrastructure Customer Care's response, Oct 17, 2019
                                    Inconvenience caused is highly regretted. As you may be aware, Income Tax Department (ITD) has authorized only two entities viz., 1. NSDL e-Gov and 2. UTIITSL for providing PAN related services on its behalf. Further, NSDL e-Gov or ITD has not appointed PANIND.com nor provided any authorization for providing PAN related services. Kindly note that all the PAN related data is exclusively property of customers and ITD.
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                                      pushpa devendra
                                      from Delhi, Delhi
                                      Oct 1, 2019
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                                      Address: Delhi cantt, 110010

                                      Dear sir,

                                      I am writing this mail to inform you that it's been more than 2 months that i have applied for a duplicate pan card with name and address change. I have paid the required amount too.

                                      But since then there is no response from panind service, nor they are responding to my phone calls and emails.

                                      I require documents for further studies but because of them, i am unable to reach them in any way.
                                      Panind customer support has been notified about the posted complaint.
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                                      I lost my original pan. am applied for duplicate pan card 3 months ago
                                      but still am not revived my duplicate pan ...payment done online

                                      PAN NO - BPGPD2385K
                                      ORDER ID GI-[protected]LO
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                                      NSDL e-Governance Infrastructure Customer Care's response, Oct 30, 2019
                                      As per the telephonic discussion with our representative, your grievance has been resolved. Thanks for approaching and interacting with NSDL e-Governance. For any further clarification/assistance you may write us at [email protected].
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