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Panind Complaints & Reviews

panind.com

1.6

Updated: Jun 13, 2023

Complaints 1299

Resolved

374

Unresolved

925

So far, so good. Panind is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Panind will keep up the work and continue to help more customers with their concerns even better 🤝

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Panind reviews & complaints page 46

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Address: 218, J.P ROYALE, 4TH FLOOR, SAMPIGE ROAD, MALLESWARAM

Dear sir,

I had applied for correction of pan card, yesterday i have received the card, but there is a mistake in my name, before my name my father name got printed, i have attached the pan application which i have filled, new card which i have received along with my old pan card photo copy, we request you to correct my name in pan card, and furnish the hard copy of the same.

Order id : ch-[protected]lo
Coupon number : g[protected].

+1 photos

Panind customer support has been notified about the posted complaint.

Jul 17, 2019

Updated by Chaithra gowda.J Still now i have not received any reply from Panind, I am try call that customer on several times its always busy, so, please take it on priority and resolve the same,

Jul 20, 2019

Updated by Chaithra gowda.J Awaiting for your positive reply in this regard...

Jul 22, 2019

Updated by Chaithra gowda.J this is Very worst Experience for me, I will not recommend any once for this website, After paying Rs.499 also, not getting any response your side, if you can't correct my card, please refund my money, i will do it from other website in less money.

Immediate reply is very solicited.

Jul 26, 2019

Updated by Chaithra gowda.J I spoke to this customer care people after several attempts, as per them they will check with concern person and get back to within 48 hours, now its become more than 18 days, still now i haven't received any reply from these people, i fed up with this, please refund money i don't want any service from your side.

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D

Divpreet Kaur

from Kapurthala, Punjab

Jul 16, 2019

Applied for pan card on 1 july 2019 . Not received till now. Need it urgently. Order no :- DI-[protected]N

O

omsakthib2

from Chennai, Tamil Nadu

Jul 16, 2019

Complaint on Panind.in : Not getting any response on queries. application filled got downloaded with incorrect name. but we were charged 500 Rs. feel to be helpless. Several mails sent. Contact number on the site not active at all. The fee is so higher than other service providers.

C

Chaithra gowda.J

from Bengaluru, Karnataka

Jul 17, 2019

Still now i have not received any reply from Panind, I am try call that customer on several times its always busy, so, please take it on priority and resolve the same,

V

V. Aruna jyothi

from Mumbai, Maharashtra

Jul 17, 2019

I V.Aruna Jyothi applied for new pan card online with order ID [protected] in the month of may2019 n still I didn't gety pan card. It's too much time. Now I lost interest in pan card n I don't want it now n I don't need it now. So kindly refund my amount paid for new pan card n amount to be sent the bank from which I send it to you..

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Address: HYDERABAD, Hyderabad, Andhra Pradesh

Website: PANIND

Gd evg sir/madam
am sanga reddy, i had applied my pan card correction through panind services on last week more than five days is over, they charged me rupees 499 through online idid nt received acknowledgement on my mail mentioned over there after completion of payment i have downloaded the application form coupon id printed on the form iS C-[protected]. I MADE CALLS MANY TIMES ND MAILS NO RESPONSE

Panind customer support has been notified about the posted complaint.

Jul 13, 2019

Updated by sattyagama sangareddy gdevg sir/madam
please cancel my application of pancard as bi need argent so i applied through government portal so i want to cancel my application as i paid 499 rupeews please refund me and my coupin id is C - [protected]

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H

HITnSNAP Gaming

from Karnal, Haryana

Jul 12, 2019

Please cancel my order (AN-[protected]N) as i needed a urgent pancard for my education loan so applied it through the original website through e sign method as this provide epan card very quickly so i need refund if applicable . .

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Address: B-3, Patel Nagar, Borgaon, Nagpur, 440013

I have applied for pan card from this website before 15 days . They charged me rs.499/-. which is too much high but service is very poor i want Pan card urgently. ( reason already mentioned them) They replied, "Your coupon number is going to generate so please wait for sometime" I can not wait .it's very urgent, Now i want to cancel my application and refund my fees immediately. I just need to cancel. Please help me.

Aug 6, 2021

Complaint marked as Resolved

Panind customer support has been notified about the posted complaint.

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J

Jenifervasanth

from Delhi, Delhi

Jul 15, 2019

Hellow..I placed my order and I paid payment.but I still dint get my pan card.i couldn't contact them too..how can I contact them.

N

nhk59

from Chennai, Tamil Nadu

Jul 17, 2019

My order no. is [protected]LO, I have applied for issue of duplicate pan card and paid the necessary amount.I have submitted all the required documents, nearly more thane one and half month has passed but till date I have not received the pan card.

NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Jul 17, 2019

Inconvenience caused is highly regretted. As you may be aware, Income Tax Department (ITD) has authorized only two entities viz., 1. NSDL e-Gov and 2. UTIITSL for providing PAN related services on its behalf. Further, NSDL e-Gov or ITD has not appointed PANIND.com nor provided any authorization for providing PAN related services. Kindly note that all the PAN related data is exclusively property of customers and ITD.

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Address: 55-8-33/11, seethammadara, visakhapatnam, Visakhapatnam, Andhra Pradesh, 530013

I have sent my Application form via DTDC from Hyderabad, which I have applied through the PANIND website. I have not received any information regarding the status of the pan card yet. I need it as soon as possible because I have job oppurtunity and PAN card is mandatory.

Your customer services numbers are not working at all and you people do not reply to our mails. What's the point of having a mail address and a cs firm when you do not respond? I had payed Rs.499

I need my acknowledgement number and pan card asap. I please beg you to give my pan card, please. It's something related to my personal life and my family. Please help me out.

+1 photos

Panind customer support has been notified about the posted complaint.

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S

Shashikant Nimje

from Mumbai, Maharashtra

Jul 12, 2019

Payment is Pending... Please Wait for 30mins for the Confirmation from the Bank OR Please contact RTO Office
application number
[protected]
dob 22-nov-1997
mobile number [protected]

order no. na-15587880577n - Comment #3484917 - Image #0

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Address: C-90,BAVOJI THANDA, CHINNA GUDUR, Warangal, Andhra Pradesh, 506104

Applied on 24th of june, it's been 15 days still i didn't receive any message of my pancard dispatch. I have got the coupon number on 7 th july. When can i get my pancard? Why is this delay??? So please make it as fast as possible to deliver my pancard because of my urgency i need it very very soon. Please provide contact details of pan office in case of emergency to contact.

Panind customer support has been notified about the posted complaint.

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M

malvika rana

from Jalandhar, Punjab

Jul 12, 2019

I had applied for a PAN card online from your website. But the application had many mistakes. So kindly refund the money I paid.

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Address: ACE MARKETING PVT LTD, 46, LOWER GROUND FLOOR, CHARMWOOD PLAZA, EROS GARDEN, FARIDABAD, HARYANA- 121009, Faridabad, Haryana, 121009

Dear sir,

I have received an sms from you dated 04.07.2019 regarding dispatch details of my pan card couriered thru speed post docket no. Eq[protected]in.
I have not yet received my pan card and the speed post details are not available in india post web site. Kindly check and inform me the pan card couried or not from your end.

Pan application with order id : vi-[protected]lo

Coupon number : g[protected].

Thanks & regards,

Vinod kumar

Jul 10, 2019

Complaint marked as Resolved

I have received my pan card now. Please close this complaint.

Panind customer support has been notified about the posted complaint.

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Address: 202 A WING BLISS RESIDENCY, Thane, Maharashtra, 401202

Sir/mam

I rochisha raina have applied for new pan card with name change address change i want to cancel it due to some reasons and also i have paid 499rs on through net payment i want my refund asap and please do not process my pan card application and also please put option on site for cancelation and refund that will be great help from your end and please process my amount asap
Looking for positive response from your end

Thanks & regards
Rochisha raina

Panind customer support has been notified about the posted complaint.

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P

prathibha priyadarshini

from Mumbai, Maharashtra

Jul 10, 2019

Hi Panind,

I feel this is fraud agency. Inspite of submitting all the documents and paying 499rs the application is still not processed, you keep saying document is pending always. Please refund my money back. Below are the application detail.

Order Number-BH-[protected]N

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Address: 531085

I applied pan through this website they chrged rs.499 but when i came to know that nsdl website is charging only rs.107. So when i tried to call them to he given number that is [protected] they does not respond. So i came to know that this web site is a fraud websie kindly block this and take further action. Not like the above said or is this a true one kindly get me my refund and cancelmy pan application.

Panind customer support has been notified about the posted complaint.

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NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Jul 11, 2019

Inconvenience caused is highly regretted. As you may be aware, Income Tax Department (ITD) has authorized only two entities viz., 1. NSDL e-Gov and 2. UTIITSL for providing PAN related services on its behalf. Further, NSDL e-Gov or ITD has not appointed PANIND.com nor provided any authorization for providing PAN related services. Kindly note that all the PAN related data is exclusively property of customers and ITD.

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Address: NO 60. VENKATANARAYANA TOWERS, 2ND FLOOR, VENKATANARAYANA STREET, Chennai, Tamil Nadu, 600017

I have applied for pan card from this website. They charged me rs.499/-. But i found out that i can apply in nsdl and at rs.110. I have paid around rs.300/- extra. They charged me more so i want to cancel my application. And i need a refund. I have attached the payment confirmation. I have sent them an e-mail and inquiring about cancellation and refund and i only got an automated response asking me to wait. I just need to cancel and there no option to cancel at all!

I just want to cancel my pan card application and want a refund of the full amount i paid.

Panind customer support has been notified about the posted complaint.

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P

Premudixit1987

from Mumbai, Maharashtra

Jul 10, 2019

Sir /madem
My Name Prem Prakash I have old PAN card but old PAN card is broken so I book a new PAN card but My new PAN card name is incorrect so My PAN amount refun 499 rs amount detect date 04/07/2019 token no 1495212 sir pls refund my account my email id. [protected]@gmail.com Mobile no [protected]

panind i have applied for pan and charge is high than the normal.. need refund - Comment #3482981 - Image #0

Premudixit1987's reply, Jul 9, 2019

pls reply me sir

R

RAMESH JANAGI

from Hojai, Assam

Jul 10, 2019

Sir

I apply pan card through panindia my wife application I'd H-[protected]LO and daughter I'd R-[protected]N but not any other response after two months and phone not attend kindly help me.

thanking you

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My balance got deducted two times from my bank account against transaction id[protected] and[protected].in these transaction id the first one deducted the balance but showing that you have to complete payment and on the other side the second id fullfil my payment and sucessfully completed my application. Kindly please look into this.

My application numbet is na-[protected]n.

Panind customer support has been notified about the posted complaint.

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V

Vanita Nishant Rastogi

from Mumbai, Maharashtra

Jul 8, 2019

I've applied for new pan card but it has not been taken the application form due to the adhar declaration and my payment has been cut from my bank account so kindly refund my payment as soon as possible...they have chaged me 499/rs and they cannot reply my calls aur messages they are fake and disgusting

P

pbharti29

from Indore, Madhya Pradesh

Jul 10, 2019

I have applied pan card & given payment rs.500 on line & given every document as per require but not receive pan card kindly look this matter seriously i have called many times but your customer care nos discoonect many times.Pan id : sa-[protected]n
samarth saxena

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Address: Flat no-530,millennium apartment, Sector-18, Rohini, New Delhi, Delhi, 110085

When will i get my pan card.
I already submitted my documents via soft copy and hard copies.
I mailed you so many times.
Paid 499/- which is more higher than a government site.
Even though your customer care number aren't working.
Kindly look into this matter.
Why i get same and same reply from your side.
If you have bulk queries, resolve it.

Panind customer support has been notified about the posted complaint.

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K

Karthick1991

from Chennai, Tamil Nadu

Jul 8, 2019

Dear Sir, Kindly help me to get my PAN asap. It was applied on 5th Jun'19. Kindly do the needful in urgent basis.

NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Jul 15, 2019

Inconvenience caused is highly regretted. NSDL e-Gov or ITD has not appointed PANIND.com nor provided any authorization for providing PAN related services. Kindly note that all the PAN related data is exclusively property of customers and ITD.

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Address: New Delhi, Delhi, 110025

Website: panind.com

I've applied online for a pan card issue through panind.com, and paid rs. 499. But now i wish to cancel the application and request for refund. But there's no refund option. I've read the reviews about the bad service provided by this company, and regret my decision. I've e-mailed the customer care, to which they would reply after the limit of refund issue is crossed. I want a refund asap.

+1 photos

Panind customer support has been notified about the posted complaint.

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NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Jul 11, 2019

Inconvenience caused is highly regretted. As you may be aware, Income Tax Department (ITD) has authorized only two entities viz., 1. NSDL e-Gov and 2. UTIITSL for providing PAN related services on its behalf. Further, NSDL e-Gov or ITD has not appointed PANIND.com nor provided any authorization for providing PAN related services. Kindly note that all the PAN related data is exclusively property of customers and ITD.

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Address: Rz-351,Street no.16f, sadh nagar ,palam colony, New Delhi, Delhi, 110045

Website: www.panind.com

I have applied for pan card in panind but I didn't get any information about the pan card even I have submitted each & every required documents. They have charged me of 500 INR

I have provided them valid resident proof and dob but still they were delaying in the process

They have a very bad management and they were fooling the whole society

So, Please kindly help me and resolve my problem

+1 photos

Panind customer support has been notified about the posted complaint.

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J

joseph monichan

from Ernakulam, Kerala

Jul 8, 2019

Today on 3rd Jul 2109 I have made online request for getting duplicate pan card of my wife. The application form and other referral form down loaded and printed out. An amount of Rs 499 deducted from account for the purpose.
Please let me know the details of payment

NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Jul 11, 2019

Dear Paramhans,

Inconvenience caused is highly regretted. As you may be aware, Income Tax Department (ITD) has authorized only two entities viz., 1. NSDL e-Gov and 2. UTIITSL for providing PAN related services on its behalf. Further, NSDL e-Gov or ITD has not appointed PANIND.com nor provided any authorization for providing PAN related services. Kindly note that all the PAN related data is exclusively property of customers and ITD.

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Address: Bijnor, Uttar Pradesh, 246747

Hello pan ind team,

I did from your website to reissue my mother lost pan card, but
Till now nothing had been processed, and as it was urgency so later i had to visit pan center physically in my area.

Now already raised my complaint on mentioned email. Id at your website & got even a order id. Acknowledgement no. Also orderid is ve-[protected]lo.

But now i want my refund back to my account on urgent basis.

I complaint about it main office of nsdl & uiitsl also.

Tried regulary to reach on your contact no. Also, but no response.

Its pathetic for taking or suggesting services from panind.

Looking for immediate response on [protected]@yahoo.com

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I have applied for pan card from this website. They charged me ₹499/-. But i found out that i can apply in nsdl and at ₹110. They charged me more so i want to cancel my application. And i need a refund. I have attached the payment confirmation. I just need to cancel and there no option to cancel at all!

I just want to cancel my pan card application and want a refund of the full amount i paid.

Panind customer support has been notified about the posted complaint.

Nov 13, 2020

Updated by Vvvggg It's been much much more than a yr and I had literally forgotten about this complaint. Like the usual complaints, my complaint should have been addressed much earlier.
But I am still requesting the company to refund my full money. The application didn't get processed at all and I have been charged ₹499 for a PAN card issued by government of India.
I didn't even receive the Pan card after this application.
I had to separately apply for it on the website of nsdl and pay about ₹110 on that site.
My ₹499 should be refunded asap as it has been more than 1 full yr.

Nov 13, 2020

Updated by Vvvggg Mark my complaint as urgent as you should have responded to this complaint much much earlier...Charging more than the government for the services provided by the government is known as a fraud. And if your company is not a fraud then you should refund the full amount.
My registered email id, order id, payment id...all are clearly visible in the screenshot attached by me.

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I have applied for the pan card in this site. I've made the payment through paypal but now i want to cancel the application for some reason. Pleased refund my payment of rs 499/-. Your site is asking for hard copy of the application form for which it will be easier for me to apply with the agent and i also don't have enough time to go to speed post or to the courier service.

Aug 6, 2021

Complaint marked as Resolved

Panind customer support has been notified about the posted complaint.

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NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Jul 8, 2019

Inconvenience caused is highly regretted. As you may be aware, Income Tax Department (ITD) has authorized only two entities viz., 1. NSDL e-Gov and 2. UTIITSL for providing PAN related services on its behalf. Further, NSDL e-Gov or ITD has not appointed www.panind.com nor provided any authorization for providing PAN related services. Kindly note that all the PAN related data is exclusively property of customers and ITD.

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Address: Mumbai City, Maharashtra, 400033

I want to cancel my order of pan card which previously i asked to renew and had submitted application form but now wants refund of rs. 499.
I have got someone who has fixed rs. 200 and will be issuing a new pan card that will be arrived within 15 days to my issued address.
Finally i want my money as i have to go somewhere else to where i have to apply a new pan card as previous one lost today...

Panind customer support has been notified about the posted complaint.

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NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Jul 8, 2019

Inconvenience caused is highly regretted. As you may be aware, Income Tax Department (ITD) has authorized only two entities viz., 1. NSDL e-Gov and 2. UTIITSL for providing PAN related services on its behalf. Further, NSDL e-Gov or ITD has not appointed www.panind.com nor provided any authorization for providing PAN related services. Kindly note that all the PAN related data is exclusively property of customers and ITD.

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Address: Garia, Kolkata, Kolkata, West Bengal, 700084

Dear sir/ madam,

I have submitted the requisite pan card application fee of rs 500 and got the order number ja-[protected]n.
After i have submitted all the relevant documents, which already received by panind address on 19th june 19 vide dtdc docket no: k32093501.

Since then i have not received either any acknowledgement or any status communication. I also have not got any acknowledgement number, which is required for searching the status online.

Please help me to know the application status urgently.

Thanks & regards
Siddhartha chatterjee
Father of miss jagori chatterjee
Date : 03.07.2019

Panind customer support has been notified about the posted complaint.

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NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Jul 8, 2019

Inconvenience caused is highly regretted. As you may be aware, Income Tax Department (ITD) has authorized only two entities viz., 1. NSDL e-Gov and 2. UTIITSL for providing PAN related services on its behalf. Further, NSDL e-Gov or ITD has not appointed www.panind.com nor provided any authorization for providing PAN related services. Kindly note that all the PAN related data is exclusively property of customers and ITD.

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Address: New Delhi, Delhi, 110089

I want to cancel my order of pan card which previously i asked to renew and had submitted application form but now wants refund of rs. 499.
I have got someone who has fixed rs. 200 and will be issuing a new pan card that will be arrived within 15 days to my issued address.
Finally i want my money as i have to go somewhere else to where i have to apply a new pan card as previous one lost today.

Panind customer support has been notified about the posted complaint.

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NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Jul 8, 2019

Inconvenience caused is highly regretted. As you may be aware, Income Tax Department (ITD) has authorized only two entities viz., 1. NSDL e-Gov and 2. UTIITSL for providing PAN related services on its behalf. Further, NSDL e-Gov or ITD has not appointed www.panind.com nor provided any authorization for providing PAN related services. Kindly note that all the PAN related data is exclusively property of customers and ITD.

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Address: 73/46/1D LUKERGUNJ, JHULELAL NAGAR, Allahabad, Uttar Pradesh, 211001

Website: PANIND

I've applied for new pan card but it has not been taken the application form due to the adhar declaration and my payment has been cut from my bank account so kindly refund my payment as soon as possible thy are fake amd disgusting.. Please do not apply from this website... Fake website they did pick up any call r won't reply of any messages thdy are just making us fool

Panind customer support has been notified about the posted complaint.

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NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Jul 8, 2019

Inconvenience caused is highly regretted. As you may be aware, Income Tax Department (ITD) has authorized only two entities viz., 1. NSDL e-Gov and 2. UTIITSL for providing PAN related services on its behalf. Further, NSDL e-Gov or ITD has not appointed www.panind.com nor provided any authorization for providing PAN related services. Kindly note that all the PAN related data is exclusively property of customers and ITD.

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