Pantaloons Fashion & Retail Complaints & Reviews

My slippers purchased damaged within two months....

I bought a bell bottle denim jeans from pantaloons around mid June and I wore that 3 times and washed once... It's been one month I haven't weared it coz it got torn out and I am not able to go to the pantaloons since last one month because of my busy working hours.
I bought this denim bell bottom for Rs. 1500 and I am very unsatisfied with the shopping I had done. Very disappointing this is....

I visited at your store pantaloons Rohini west store yesterday, and i came at Kids Section to purchase one product but your staff not attend to me and continue doing cheat chatting they were one female and one male staff and when i reached your cash counter, cashier told me that ma'am this product not showing in system and you have to wait 30mint otherwise take one product more so that i could bill manual and i noticed that every customer...

We are selected pants at offer explained by store keeper.
We did not get the same at cash counter. We have waited for more than 2 hours at your show room..
This is not the first time we faced at your show room.
The offer is buy for ₹2999/- and get ₹1000/- offer on purchase of Indigo Nation pants.
We demand either the offer or our valuable time..
This is very much pain ful for us to visit again at your...

I did placed order in Brand Factory online with 'ORDER ID: 753241', as per their policy the product has to be delivered within 7 days of placing order. now it has been 12 days after placing order and it has not yet delivered. On 4th August i placed order from www.brandfactoryonline.com, they wont give Cash on delivery so i paid them 4999/- amount via online payment mode. When i track id it says it has reached the destination and out for delivery...

I bought a belly by Forever Glam by Pantaloons few months back but due to corona I couldn't wear it.
But I wore it today and my feet are in complete agony. My feet are swollen and there are blisters all over my feet. I was unable to walk due to such immense pain in my feet.
I walked barefoot due to this bad bellies on the road.
You guys charge so much for a normal belly, higher than what we get in local markets and still...

Dear Pantaloons team,

Return order ID:[protected]

I had placed an order through Pantaloons website for an amount of INR 2859, I had to return the order due to different issues. My original method of payment was through UPI, but the refund was given to me as Pantaloons credits. It is a huge amount for me and I need it back in my UPI. Please transfer the Pantaloons credit back to the UPI method I had used for payment.br...

V.poor quality of track pants from brand ajile bought from pantaloons, margao...thdy also did not ezchange d product as i complained beyond 90 days...apart from this kurta by rangmanch brand was tattered...kindly look into the matter....

I am writing this because I have not got proper answer from pantaloons even after 4 days of payment.

I purchased cloths from pantaloons indore, and paid money from my debit card
Money deducted from my account and they said they have not received money

I asked them from failure receipt from pos machine so they said that there is no transaction made.

They refused to give me cloths and refused...

The billing counter was queued up with the customers but the salesmen and the store manager were billing their own product on a priority basis keeping the customers stranded for more than 20 minutes. They were least bothered about the customers in the queue without billing their items. A couple of customers had left without complaining because of the delay. Only after raising my voice, they started the billing process for customers. This...

I have purchased items from Pantaloons store jodhpur on 24july2021 and while billing i was asked to pay charges for carrybag...it is your duty to provide carrybag for items...even a local shopkeeper provides carrybag ...i will never visit your store again ...thank you...

I want to exchange the Gogger pants size 34
I want size 38
Kindly please exchange the Gogger pants...

I purchased a lower 600rs and the product is damage in 10-15 days and and the service of Pantaloons very poor and my product and my mony both in Pantaloons..
I request to you solve my problem...

Dear Sir/Madam

I am a customer of your store since you have opened a stora at Gariahat Pantaloon, Kolkata.
Now I am a regular customer and also a continuous seven star member of your store. I am also having a insignia membership card.

I am writing to you to make you aware of the irresponsible and rude behavior of your staff namely Riya Das. Photo enclosed

I would like to register a complaint...

We stood at the counter for more than 50 min . Customer executive said billing for 1 product is taking too long and unnecessary forcing us to buy and harassing us. I told him we have to go.to attend function still no response . He did billing for many other who were buying in bulk, if there is any compulsion of buying more than 1 product then it should be put at the billing counter. I told him yesterday also we came to buy then y would we...

My order id is:4558946 and return id is:3932043. The product got delivered after seven days i ordered it. I requested my return on 25th May 2021 and the product got picked up by the courier partner Shadow Fax on the very next day (26th May) morning. It's been about a month since I don't have any track record of the product and they certainly did not initiate the amount of Rs 999.00 to my bank account. As per Pantaloons refund policy...

Dear team, I did shopping at Rohtak Pantaloon showroom on 18th June and paid the amount 678 INR via UPI mode but payment sent twice and same time I communicated to sote manager, he took my contact number and assured me to get the amount refunded but till now I haven't received my amount in my account.

I revisited their showroom to check the status and again I was assured that amount will be refunded but all in vain can you...

I purchased this product form Jodhpur Pantaloons showroom.
I'm not Satisfied this product...

I had visited the pantaloon showroom in sgs mall in pune mg road and was shown trouser with three different fittings like custom fit, ultra slim fit and slim fit and was assured by the salesman Ganesh that it will fit . Just because of the pandaemic the trial room was not functional the salesman assured me of exchange if it did not fit me and as the length of the trouser was long I gave it to them for alterations., I recd my altered trouser...

I called your helpline number today by 7.30 pm and was spoken to Ms Sonal (Relationship Manager) to get clarification about e gift voucher code.. I asked her multiple times that if I remove gift voucher code from the column before proceeding the transaction, will I able to use the same voucher code or not.. She assured that if the code is not used then I can remove the code and can use it again... After that I removed the code from the column...