Pantaloons Fashion & Retail Customer Care
Pantaloons Fashion & Retail Ltd.
Customer satisfaction rating: 41%
Submit a Complaint
547
COMPLAINTS

Pantaloons Fashion & Retail Customer Care

Pantaloons Fashion & Retail Ltd.

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Address
701-704, 7th Floor, Skyline Icon Business Park, 86-92, Marol Village, Andheri (East)
Mumbai
Mumbai City District
Maharashtra
India - 400059
Landmarks:Off A.K. Road

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
108
down
46

Fax:
Fax:
+91 86 5290 5400  

Additional info




Customer satisfaction rating
41%
Complaints
547
Pending
8
Resolved
218
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Pantaloons Fashion & Retail related photos (106)

Pantaloons Fashion & Retail Complaints & Reviews

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Pantaloons Fashion & Retail — pls update the missing information in my uan

 Shekh faridul on Feb 25, 2019
Dear
Sir /madam

I would like to inform you, I was worked in ABFRL delhi. My date of ending is June 2017 but till now I'm not able to claim my PF to yet due to some missing information not updated by my employer.

So pls update my father's name (SHEKH BILAL) with my UAN[protected] as soon as possible

Name : shekh Faridul
UAN :[protected]
Father's Name : Shekh Bilal...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Pantaloons Fashion & Retail — complaining about 109f [Resolved]

 Deepika Makker on Feb 23, 2019
I bought a top fresh piece after single wash xxl top became small size top how it is possible... I want to return it... Please help me out for it... It is black and white strip top... What to do with my shrinked top i paid 1200 for this directive piece i need to a exchange or replacement for this top kindly take action as soon as possible... Thankyou...
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Pantaloons Fashion & Retail — no refund [Resolved]

 bubble08 on Feb 23, 2019
I bought a jeans from pantaloons online and i was not satisfied with the quality of the product. I returned it the next day through their personnel and being eligible for refund, it has been 23 days since then but i have not been refunded yet. I have emailed them many times but all they are saying is that we are trying to solve your problem. They just tell me to wait for next 48 hrs or something. I got cheated....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Pantaloons Fashion & Retail — item returned but not refund the amount [Resolved]

 Dhiraj1994 on Feb 21, 2019
With the the return i'd 1347890 and the reg mob no. [protected] of the online pantaloons shopping portal... I m dissatisfied with the item of 2 product and is returned from my side on 10 jan 2019 by india post (Cs[protected]in), and is delivered to 5 feb2019 at the warehouse of pantaloons, bhiwandi... Bt i call many a times no complete update regarding the item stillrefund amount is not credited...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Pantaloons Fashion & Retail — abusive behavior of store manager [Resolved]

 ठाकुर शिव प्रताप सिंह on Feb 20, 2019
I went for shopping in noida pantaloons & i was checking clothes suddenly store manager was also there his name was hridesh pal and i jus asked him for the size which was not there and i don't know what happened to him he jus started misbehaving and he was abusing continuously i don't know why these people are being hired with such rediculous behaviour. I request the authorities to kindly suitable action on him....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Pantaloons Fashion & Retail — pantaloons is still charging price of the carry bags.

 sandeepbhatnagar22 on Feb 17, 2019
I purchased a shirt and a pair of jeans from pantaloons outlet at paras downtown mall at zirakpur, punjab on 16.02.2019. Despite the fact that they can not charge an extra amount in a bill for issuing carry bag as per cosumer court guidelines/judgments, they still charged extra amount i. E. Price of carry bag.in the bill they have mentioned carry bag as parbag-15 so that if somebody filed a consumer complaint they can take a defence that we didn't charged for carry bag. You are fooling people....
Complaint comments  Read comments [1]Complaint category Law & Civil Rights

Pantaloons Fashion & Retail — complaint # comp1549101431 [Resolved]

 Gabriel5177 on Feb 6, 2019
Complaint is pending for a month now. I am not sure what kind of customer care team you have.. Very irritating. Refund is pending for a month, the order is cancelled due to unavailability of the product..
Very disappointed and irritated by your team response.
Complaint is not resolved, your customer care team is not explaining or giving any transaction number for refund. It is cancelled by pantaloons. Why should i contact the bank?...
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Brand Factory — factory full of thugs

 AFsane DReam on Feb 4, 2019
It was a thugs experience that you don't want to have. I visited brand factory in december, 2018 when 60% off sale was running.
I picked up only one sweatshirt to buy, but when time goes on, i realised that product didn't have mrp tag attached to it.

Then i asked bhotali verma the staff member of arrow section, as i was interested in buying arrow sweatshirt with style code asujk4729.

Later on, bhotali tried to find price of that product. Then after sometimes, i doubted his spoken words, so i found different mrp of it on ecommerce site like amazon & flipkart...
Complaint comments  Read comments [1]Complaint category Other

Pantaloons Fashion & Retail — misbehaving at store [Resolved]

 Kirti Rathore on Feb 3, 2019
The complaint is regarding the employees working and attending at pantaloons store in triton mall located in jaipur, rajasthan. The behaviour of the employees was so ridiculous and hilarious that made my mind not to buy anything from the pantaloons store from now onwards.
Actually i went for exchange of kurti but they refused to change that just because it was altered. But the thing is attendant at store itself insisted that he will alter the kurti as per my choice but he damaged it and instead of checking i bought that. Obviously i would rely on them because i am very old customer of that...
Complaint comments  Read comments Complaint category Products & Services

Pantaloons Fashion & Retail — difficulty in claiming pf

 vikramdhiman on Jan 31, 2019
Dear sir,

I am vikram dhiman, writing to share about the problems that i am facing in withdrawing my pf.
I was working with pantaloon, zirakpur (Punjab) and got relieved from the services on 8th aug 2013. My pf account no. Is mh/215519/1998.
I do not have an active uan number as the same were not in function during my tenure in pantaloons.
You are requested to kindly help me in withdrawing the pf fund.

Regards,
Vikram dhiman...
Complaint comments  Read comments Complaint category Employees

Pantaloons Fashion & Retail — subject rejoining process

 Khalak singh on Jan 19, 2019
Employee case rejoining my case intrigity
My mettr green card ka meter tha but ese case me mujhse hi resignation liya gya or wo bhi meri 99 rupye ki billing thi or jin employee ka green card bna hain uska kya me hi bas intrigity thi meri in case me koi jach pad tal hoti hain ki nhi employee ko btaya bhi jata hain mujhe nhi btaya gya na aapki abfrl ki koi training deta hain
I am still waiting kindly please suggest me

Thanks & Regard
Khalak singh
Mob [protected]
Employee id 310111...
Complaint comments  Read comments [1]Complaint category Employees

Pantaloons Fashion & Retail — alto moda mens lower [Resolved]

 sahaj sankhlecha on Jan 18, 2019
I purchase a alto moda lower from phenoix kurla market city mumbai from alto moda and just after one wash with plain water all the threads of lower comes out and it looks like total faulty manufacturing process.
I cant even return to it as i live in bhilwara rajasthan.
I have almost all my clothing range of alto moda and as loyal customer of the brand company must take action as soon as possible.
With regards
Sahaj sankhlecha...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Pantaloons Fashion & Retail — rejoining process [Resolved]

 Khalak singh on Jan 15, 2019
Employee case rejoining my case intrigity
My mettr green card ka meter tha but ese case me mujhse hi resignation liya gya or wo bhi meri 99 rupye ki billing thi or jin employee ka green card bna hain uska kya me hi bas intrigity thi meri in case me koi jach pad tal hoti hain ki nhi employee ko btaya bhi jata hain mujhe nhi btaya gya na aapki abfrl ki koi training deta hain
I am still waiting kindly please suggest me...
Complaint comments  Read comments Complaint category Employers

Pantaloons Fashion & Retail — charges 12% gst on total bill [Resolved]

 Jyothsna Devi on Jan 11, 2019
I purchased clothes in pantaloons begumpet store in hyderabad on 10th jan 2019
On the total bill of rs 5434/- they have charged additional 12% of gst
But after coming home i had realized mrp of all products include gst but why did they charge extra?

Couple of days ago i purchased from max store begumpet that didn't change any extra gst even on the discounted clothes.

And no where in pantaloons stores displayed they charge extra gst in discounted items

This is not fair at all. Policies are applicable same for all textile stores
Why...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Pantaloons Fashion & Retail — frustrated with again and again defected kurtis [Resolved]

 Deepesh Bandekar on Jan 7, 2019
Very experience... third time facing the same problem defected kurtis.. this time I want store exchange or I will take legal action against consumer rights.. Will never shop from pantaloons very bad quality products... never to buy online.. you people just send defected one to the online customers.. myntra and max are much better than you all... pls change ur policy..or customers will stop buying from ur website...
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Pantaloons Fashion & Retail — jeans [Resolved]

 Arjun Vaidy on Jan 5, 2019
Got a bare denim (Jeans pant) in your oulet at omr, chennai.

When i put on the jean, i noticed pockets are not stitched properly and eventually my mobile started felling down.

To be frank i felt being deceived from your brand. Because i have a image of reputed brand for pantaloons.

So i am expecting a good response from your side.

Please resolve the issue asap.

Contact:[protected]...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Pantaloons Fashion & Retail — faulty product [Resolved]

 $ubbu on Jan 4, 2019
I have purchased a sweatshirt last month in pantaloon store located in Kanpur and gifted the same to my relatives who are residing in ongole, Andhra pradesh. But later we have found out that one of the hands is shorter. Now we need to exchange it.Can we do it in the pantaloon store located in Ongole instead of Kanpur.We are having the invoice of the same. Kindly suggest....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Pantaloons Fashion & Retail — why every time on exchange I have to pay gst. [Resolved]

 Jayshree Kalita on Jan 2, 2019
I brought some clothes from pantaloons outlet in rudraaksh mall, guwahati, assam. At that purchase i paid gst for each cloth on discount individually and i also paid gst on the total amount. Next day i exchanged some of the clothes for fitting problem in the same outlet... But i again had to pay gst on exchange clothes individually as well as on the total amount. So why i have to pay gst on exchange clothes??? Because of these every time we are paying extra money. We are paying double gst on the same items when we go for exchange... I think that we should pay gst only on the 1st buy and there shouldn't...
Complaint comments  Read comments [1]Complaint category Tax Services

Pantaloons Fashion & Retail — misleading the customer with wrong offer [Resolved]

 Uday Suvvada on Dec 29, 2018
Hello pantaloons,
Please consider my complaint towards pantaloon vizianagaram as they misleaded me for an wrong offer which doesn't exist and finally at billing they told that there is no such offer exists which costs me huge loss of time and the trust towards pantaloons retail outlet.
Please consider this complaint and provide proper justice.

Thanks & regards
Uday kumar
Smartuday. [protected]@gmail.com...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Pantaloons Fashion & Retail — regarding the cashback to be received [Resolved]

 Aastha1408 on Dec 24, 2018
I made a purchase of rs 4979 on 14th july 2018 and at your billing counter, i was asked to pay through sbi debit card as i would get a 5% cashback. But i have to inform u this with regret that i haven't received the cashback till date i. E. 24th december 2018. (Almost 6 months). I would request you to look into the matter. I have been constantly calling your customer care but to no avail. I am highly disappointed and i would request to quickly solve my complaint....
Complaint comments  Read comments Complaint category Banks

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