Pantaloons Fashion & Retail Customer Care
Pantaloons Fashion & Retail Ltd.
Customer satisfaction rating: 41%
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549
COMPLAINTS

Pantaloons Fashion & Retail Customer Care

Pantaloons Fashion & Retail Ltd.

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Address
701-704, 7th Floor, Skyline Icon Business Park, 86-92, Marol Village, Andheri (East)
Mumbai
Mumbai City District
Maharashtra
India - 400059
Landmarks:Off A.K. Road

Customer Care Phone Numbers and Contacts

Phone:
Phone:
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Fax:
Fax:
+91 86 5290 5400  

Additional info




Customer satisfaction rating
41%
Complaints
549
Pending
7
Resolved
219
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Pantaloons Fashion & Retail related photos (106)

Pantaloons Fashion & Retail Complaints & Reviews

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Furniture Bazaar (Pantaloon Retail) / Dressing Table — Faulty product

 jaybspatel
Hi,

Please consider this mail as a high priority escalation mail.

Details are as below:

Big bazzar kandivali
Purchase: Impiana Dressing table product code:[protected]
Cashier : Rahul
Challan number : B 543
Bill number: M-4809

I bought the above product on 01/05/2010 from big bazaar kandivali. After that it has been delivered & installed in 3 to 4 working days. During installation fitter found mismatch between different parts of dressing table, he came again (after 3 to 4 working days) but was not able...
Complaint comments  Read comments Complaint category Furniture

Future Group / Pantaloons Prepaid Card — Amount Refund

 Subramanyam t
Prepaid card No.[protected] – Amount refund

I am having Bigbazaar Prepaid card valid till 17th May, 2010. With the prepaid card I have made purchases on 22nd Feb, 2010 worth for Rs.550/- , still I have a balance of Rs. 950.

When I had visited to buy at Bigbazaar – Kormangala branch on 10th May, 2010, to my surprise they told that the record is ceased and can not be redeemed.

Subsequently I have informed to customer care to register the complaint, as suggested.

When I enquire with customer care every day they replied system...
Complaint comments  Read comments [3]Complaint category Other

Pantaloon Retail (India) Limited — Not fixed the Wall Unit after delivery

 Umesh Olekar
Dear Sir,

I brought the Alpha Wall Unit from Big Bazar situated at Gateway Jayanagar, 45/1, Marenahhalu, J.P. Nagar, Phase II, Bangalore, on 14.03.2010, through Bill no127/8440 for Rs. 10,900/-. and same was delivered to my house on 21 March 2010. The said wall unit is still not fixed by them. I have been calling up their help line at[protected] and [protected]. Employees of Pantaloon are promised at the first time, that they will send somebody to fix the unit. second time when I called up, their employees picked up the call, but refused to address the concern.

I...
Complaint comments  Read comments [2]Complaint category Furniture

Pantaloons — PRODUCT & SERVICE

 AMIT DAS
I have bought an ajile woolen jacket and an adidas converse from your gariahat outlet in Kolkata in last sale during Durga puja.
There was a defect in the zip of the jacket, last time when I went there they have repaired it and gave it back this time I have faced a severe problem with the jacket and with the adidas shoes but your executive Raju ram said that for the ajile sweater he will give a credit note and for shoes nothing can be done.
I am astonished that a multi branded store is denying for service of its own product.
Even Mr. Ram said that the shoes and the sweater is...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Furniture Bazar (Pantaloon Retail India Ltd) — after sale service

 Manoj Chauhan
Dear Sir,

I have purchased the furniture from Furniture Bazar-A Unit of Pantalonn Retail India Ltd, Shipra Mall Indrapuram Ghaziabad-201012 in Feb 2010. I was promised to deliver the goods within 3-4 days but Sofa set was delivered after 10 days after repeatedly request made to Mr.Dheeraj Depo Managar and the staff gave false promises & information about delivery every time and they never informed about this.

Further the conrner of the glass of center table was not ok and it was little broken and this was infrormed to the Mr. Dheeraj and his staff also and Mr....
Complaint comments  Read comments [1]Complaint category Furniture

Pantaloons Retail India Ltd — Pf claim

 Arup Mazumder
Dear Sir/Madam,
I am Arup Majumdar, ex-employee of PRIL(KOLKATA) .My PF A/C No-MH/38491/13683.
I have received a letter from PF KANDIVALI on dated 29.08.2008 vide ref no[protected]/CASH/20082009/MAL05/311/4014/R.L.NO-10 & 80012459/CASH/20082009/MAL05/312/4040 & understood that my claim has been settled.but my bank a/c was wrongly mentioned in claim form.my bank was not received the cheque.& I intimated the same to PF KANDIVALI ON DATED 05.01.2009 & furnished my bank detail on that letter, But PF not answered.
My Bank detail is as under:- ARUP MAJUMDAR
STATE...
Complaint comments  Read comments [1]Complaint category Employees

Pantaloons / Converse Canvas Shoes — bad cloth quality of the shoe

 Kshitiz Kashyap
We had bought Converse Canvas shoes from the Pantaloons outlet at the Pheonix Mills Mall, Lower Parel, Mumbai, Maharashtra, India.At the time of buying we were informed that the shoes had 3 months warranty .The cloth of the canvas shoes tore in less than one month. On going to the pantaloons outlet from where we bought the shoes the manager told us that the shoes did not have any warranty for its cloth. On inquiring the manager said that they were trained to say that there was not any problem with their products and the problem may lie with the customer. Moreover they were not ready to exchange...
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Pantaloon Factory Outlet — Poor Quality of Products

 soummya rao
I had purchased material from the Pantaloon Factory Outlet early this year. For a long time I did not have the need to get them stitched in the meantime I had gifted 2 sets to some friends. At the first wash the clothes bled colour so badly that by the thrd and fourth use they resembled rags........I agree that I bought them at a discounted price but taking consumers for a ride to this extent is ridiculous and not acceptable. Also I am too embarassed to check with my friends about the condition of their clothes.......

I have earlier written to the company a couple of times but they...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Pantaloons — BLOCK OF CARD

 SAMRUDHI AHIR
i am a member of Pantaloons membership card no shows a validity of 03/10 & i was available for a discount of 7.5% but now the pantaloons people say that my card has been expire & i have to pay Rs100 to activate the card which i am ready to pay but even after paying the discount which i will get will be 5%.last month i shopped in pantaloons and they promised me that my card will start and the problem was from their side as they had changed some software....
Complaint comments  Read comments [2]Complaint category Clothing, Shoes & Accessories

One Mobile Store (Division Of Pantaloon) — Not provided SENNHEISER Headphone with NOKIA 5800

 VIMMI GUPTA
Respected Sir

I have purchased the Nokia 5800 Expressmusic from ONE MOBILE STORE (BIG BAZAAR,East Delhi Mall,Kaushambi,Ghaziabad) on 22-October-2009. Sennheiser Headphone is provided free of cost to customer with purchase of Nokia 5800 Expressmusic but ONE MOBILE STORE refused to gave me Sennheiser Headphone by saying that Scheme is closed by Nokia Company on 19-October-2009. Now i came to know that scheme is not closed till now (5-December-2009).Please look in to the matter as soon as possible.

Thanks

Yours Sincerely
VIMMI GUPTA

Add:-...
Complaint comments  Read comments Complaint category Mobile Handsets

Bhupesh Malhotra, Reliance, Pantaloon, Harry Rosen, Air Canada — BHUPESH MALHOTRA VP with International and Indian fraudulent experience in creating fraud activities and making fool to the innocent person

 Ashmita
Dear All,

I AM MAKING THIS ANNOUNCEMENT SO THAT BHUPESH MALHOTRA CANNOT MAKE FOOL ANYBODY ELSE. A Canadian Citizen BHUPESH MALHOTRA VP with International and Indian fraudulent experience in creating fraud activities and making fool to the innocent person Previously working as AVP-RELIANCE RETAIL, HEAD OF OPERATIONS AT PANTALOON RETAIL INDIA LTD, BRAND MANAGER AT HARRY ROSEN, DISTRICT MANAGER AT FOOTLOCKER INCORPORATED, PILOT AT AIR CANADA AND PRESENTLY WORKING AS AN VICE PRESIDENT FOR NOTTSFORD SCHOOL OF BUSINESS A FAKE INSTITUTE RUNNING BY HIM.

Offered Franchise to...
Complaint comments  Read comments [11]

Food Bazaar - Pantaloon Future Group — BEWARE --- Selling Expired Date FOOD Products - Beware of Buying food items from Big Bazaar / Food Bazaar

 Magan Khera
All - BEWARE OF BUYING ANY PRODUCTS FROM BIG BAZAAR / FOOD BAZAAR


I bought grocery from Food Bazaar, Hyderabad City Centre - out which there was tamarind box also there in grocery. On 16th November night the day we bought it, we opened the box and we found big number of live cockroaches in the box. The person opened the box was my father in law who is a heart patient and he was stunned to see all of them over him.

We complained this to store manager next day (on 17th November 09) at around 0800 PM. We opened same box in front of store manager and area manager...
Complaint comments  Read comments [5]

Pantaloons — promotional offer

 bobby soram
dear pantaloon
your way of maintaining your loyal customers and your promotions are really silly, i would say.If this promotion is to make your green card members happy and attract them for shopping, why all this fuss of carrying a print out or showing the sms? Not everyone remembers to take a print oiut or carry the mobile or sometimes number gets changed and is not updated in your systems. But we do know there is some offer on fridays sometimes apart from the five percent. this means you want the customers to come and shop but you want to save the other promotional offer of 5 percent if...
Complaint comments  Read comments [6]

Pantaloons Retail India Limited — Misuse of Debit card

 DIPANKAR PANDEY
Dear Sir,

This is to inform you that I have done a purchase of Rs.6599/- from Pantallons Retail at South City project ,kolkata on 2nd Nov 09 at 16:45:54 from my ICICI Debit card. After that they have give a form to filled up for some special discount where I have written my details address and mob no.
At 11.0 pm I found that I have lost My debit card. When I called ICICI customer care to lock the card
I got informed that My card are already being locked and anther purchase has been done
From my Debit card which was not purchased by myself.
I meet to Pantaloons...
Complaint comments  Read comments [1]

Pantaloon Retail India Ltd — EPF amount settled but Cheque not credited in my Bank account

 Praveen Kumar
Dear Sir/Madam,

My self Praveen Kumar and I had worked with Pantaloon Retail India Ltd April07-Dec2008

In Oct-2008, I had applied for EPF through IKN consultant Mumbai.In January, 2009 My EPF amount has been settled with Rs. PF - 7326/- and EPS - 4139/- but as on date it has not been credited in my Bank account.

I am regular try to made contact with you through telephonically but no body recevied the call.

So i feel frustrated on my self. Money needed for me urgent basis.

Therefore request you that kindly resolve me out...
Complaint comments  Read comments [4]

Pantaloons — Misbehaviour and torture

 Binod Kumar Singh
With due respect i Binod Kumar Singh want to say that i went to pantaloon store santhacruz(West) milan subway branch with my wife and daughter for shopping.after i completed my shopping i went to pay the bill at the payment counter with my Future Prepaid Shopping Card .but at the payment counter they refused to accept the card and and it was very bad to inform you that they didnt had any idea about that.

In this process they wasted my 3 very important office hours and also the store manager Mr sandeep Shetty and Sudarshan Partasarthy they both didnt provide me any information and...
Complaint comments  Read comments 

Pantaloon Retail (India) Ltd. [a Future Group Venture] — PF not yet received.

 HILLOL DAS.
PANTALOON RETAIL (India) LTD.
[A FUTURE GROUP VENTURE]
Complaints - PF not yet received

PANTALOON RETAIL (India) LTD.
Posted:[protected] by HILLOL DAS.

PF not yet received
My PANTALOON Emp Id was : 31479.
PF : MH/38491/31362.

I submitted the PF form with full details after I resigned my Job On 16/04/2008 and submitted the form in May 1st week 2008..to PANTALOON RETAIL (India) LTD (HILAND PARK BIG BAZAAR STORE, KOLKATA-700075) Office “SWAPNIL SHRIVASTAVA(HR of BIG BAZAAR HILANDPARK, KOLKATA-700075)after which...
Complaint comments  Read comments [5]

Pantaloon Industries — company delisted - shares repurchase

 Aruna Ghose
I wish to inform you that I have
200 PANTALOON INDUSTRIES - 1 NE 121F010125
Under DP IN 301549
Client Id 15265946
HDFC Account No [protected]

I am sorry to inform you that due to shifting of residence I did not receive the intimation regarding the re purchase of the above shares. In view of this I have written to the company to purchase my above share, since I have an emergency and am badly in need of the money but they have refused
Now I have lost a sum of Rs. 75000/-

Looking forward to your kind assistance...
Complaint comments  Read comments [5]

Future Group / Pantaloons — Prepaid Card

 Mohanlal Singhania
I have taken a prepaid card from Pantaloons Kolkata, Kankurgachi store. Only after 3 to 4 uses the magnetic strip of the card is damaged and is not usable. The Helpline nos. are out of order. The website says contact any future group outlet and the store says call the helpline no. Further surprised to know from the website that 5% of my balance will be deducted for card replacement. Is there any help. All these big store owners are cheaters...
Complaint comments  Read comments [8]

Pantaloon (Pune Central) — Refund not provided

 Sumit Chaturvedi
Hi,

I went to Pune Central yesterday and did some shopping. I bought a T shirt pack worth Rs 599 from 2nd floor of the mall and then i went to 4th floor. There I liked another T shirt pack and exchanged it for my previous T shirt pack. The new T shirt pack cost is Rs. 498. So effectively I should be getting Rs. 101 in return.
When I asked for my money back, Pune Central officials told me they will not give cash back. Instead they said we will give you credit note of the same amount but that will be valid for a month only.
I told them i dont want to shop for next couple...
Complaint comments  Read comments [1]

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