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Pantaloons Fashion & Retail Complaints & Reviews

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Last updated Mar 21, 2024
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Pantaloons Fashion & Retail Phone Numbers

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+91 86 5290 5000
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+91 86 5290 5400

Pantaloons Fashion & Retail Website

Pantaloons Fashion & Retail Head Office Address

701-704, 7th Floor, Skyline Icon Business Park, 86-92, Marol Village, Andheri (East)
Mumbai
Mumbai City District
Maharashtra
India
400059

Pantaloons Fashion & Retail reviews & complaints page 30

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C
chuimee
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding offers of pantaloons

Address:Lucknow, Uttar Pradesh, 226012

I have been informed by the salesman present in pantaloons that there is 40% to 50% off in spykar t.shirts.Bt when I went for billing there was no any such offer and i was charged full payment. There was not even any refund procedure and the salesman was not even cooperative. Billing was done in this no.[protected]( green card phn no.) Date- 16/2/2017...
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deepika sonakiya
from Varanasi, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not taking positive response for accidentally lost credit note worth rs.1300/-

Address:Lucknow, Uttar Pradesh, 226004
Website:Pantaloons showroom

Myself Deepika awasthi, a regular and old customer of pantaloon showroom, purchaised a woolen outfit from your Hazrat Ganj pantaloon showroom in Lucknow on 21 Nov 2016 along with some other outfits.i had some fitting problem with that particular outfit so I went to your another showroom for exchanging it at sahara Ganj pantaloon on 25 Nov 2016 in Lucknow but I was not able to find out something else as I was in hurry because I had my flight...
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Apoorva Chandna
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cashback from FreeCharge and Paytm

Address:Mumbai City, Maharashtra, 40053
Website:Pantaloons.com

I recently visited Pantaloons and shopped for 12.5k and paid through FreeCharge when the store manager said we have a 20% Cashback. But FreeCharge didn't give me the Cashback stating the offer was withdrawn 2 days prior to purchase. The store manager forced me to pay from FreeCharge and not use Paytm taking away my opportunity for Cashback. Pathetic customer service at Pantaloons. Never visiting again....
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Mamta Jainth
from Mohali, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

26 jan 2017 sale offered 50% off but provided me only 30% off on my jeans

Address:Saharanpur, Uttar Pradesh, 247001
Website:[email protected]

I brought a kraus-jeans from pantaloons saharanpur, worth rs 1895 on which I have been given 30% off only i.e rs 1392.83 but as per the sale on 26th jan 2017 the sale offers 50% off on every product. As per the message I got on my mobile says
"Pantaloons Mega Republic Day Sale! FLAT 50% OFF on EVERY SINGLE GARMENT of the ENTIRE sale offering. Additionally, shop for Rs 1000 & get a Portico Double Bed Sheet Set worth Rs 1499 for Rs...
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A
Amit Monika
from Pandua, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not getting deserving benefits because of employer's carelessness

Address:Kamrup Metropolitan, Assam
Website:www.conaumercomplaints.in

Hiii..in July 2016 Guwahati Pantaloons employee took my green card telling me about cardless shopping.They deactivated my card & told that registered mobile no is enough to avail all benefits.But after that whenever I go for shopping, at billing counter on feeding my no it shows card deactivated but at consumer care desk computer my account details open up.Now the problem is I can't redeem my points as well as can't avail my 7%extra discount...
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S
Shikha16
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Accused of shoplifting

Address:208024
Website:www.consumercomplaints.in

I bought a kurti and pay for it also i tried a top but accidently forgot to take off because of lots of winter wears.I tried that over a body warmer and then put on my other apparels and sweatshirt. I paid for that also latet but theu didnt provide me any reciet or bill of that.They made me sign some papers in a hush and ill lighted room so that i can't read them properly. I am very ddisappointed n tensed...
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Kaustav chandi
from Silchar, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Indian terrain

Address:Dhemaji, Assam, 787059
Website:Pantaloons.com

I bought a jacket from pantaloons downtown guwahati.
The brand of the jacket was indian terrain.
Since, I bought the product I rarely wore it but after few weeks the stitches were worned out and finally I made query about the product in Indian terrain website and the product was not a listed product of the brand.So, i kindly request for a exchange request.Or I would like to register a complaint against Pantaloon for selling...
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Arunsheetal
from Bhopal, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Billing/non cooperarion/not giving offer

Address:Bhopal, Madhya Pradesh, 462042
Website:Pantaloons

Today 14.01.2017 I have made purchase from your bhopal pantaloons store situated at db mall. My bill no. is 0016169 valuing Rs. 3240.00, in which no discount was given on Peter England trouser i.e 30% as per offers given. Luckily I have checked the bill and found that no discount was given to me on the trouser and after waiting for near about 01hour they give me the credit note of Rs. 371.00 valid for 30 days instead of providing me cash...
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S
Skylo Technology
from Mundi, Madhya Pradesh
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Inner gorment

Address:Indore, Madhya Pradesh, 452001

We are facing some problem in Indore Pantaloons
We buy 2 bra same size but your sales person by mistake give me 2 different size
When I contact with ccd then he told me he can't change this so please provide batter solutions
Your ccd manager Vandana Gupta talk wrongly and blame me so Pantloons store manager still reply wrong mr Varma
When I told I want to mr Varma your store manager then she told me he said...
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S
srinivas1988
from Kangayam, Tamil Nadu
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Failed transaction through swipe machine and refund of 2727

Address:Chennai, Tamil Nadu, 600014

Today 07.01.2017 at 6:04pm in aditya birla fashion and retail ltd (Formerly pantaloons fashion & retail ltd), i made clothes purchase and gave my card to be swiped. The person at the cash counter did this. For some reason, the charge slip did not come out from the machine. I got an sms (Pos tran of rs. 2727.92 is done on card xx5756 on[protected]. At 6:18pm and 9:13pm a/c balance is rs. 80228.88) alerting that the transaction had happened....
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Adv Sukreet Chaurasia
from Delhi, Delhi
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Product exchange & false commitment

Address:Kanpur, Uttar Pradesh

Hi this is sukreet chaurasia. I bought a pair of adidas shoes from ur on e of store from kanpur rave 3 on dated 4/09/2016 sale no.. 16/47380 bar codeno...[protected]. Ur sales person told me about 6 months warranty and exchange. But the priduct srmtarted damage so i visited to the store. Ur manager told me that stock is unavilable pls came when sale come in decmber 15. Now they stating not to exchange tb product.
Pls resolve the...
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Sunjit Rana
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worst Product and Customer service

Address:Pune, Maharashtra, 411037

Hi,

Last week I went to brand factory as there was offer going on. I purchase clothes of 9400 Rs in that sale. According to offer they told that if you buy for 5000 Rs they will give you shirt for free. So, when I asked for that they told that they don't have that in stoke so I will come after 25th and collect it.

So, whlie I call today they told that the offer was gone and now they will not give that shirt....
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J
Jayant18
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Harassment with false stalking charges

Address:Bangalore, Karnataka, 560037

I had a situation on 31/12/2016 at Pantaloons Brookfield mall Bangalore when I was falsely alleged with charges of stealing a product (T-Shirt) which I tried but didn't buy. The scene happened when I was coming out of the shop without buying that product and by mistake one of the security tag got attached to my jerking in the trial room that I was wearing. The security alarm beeped as it detected that security tag. Later I was interrogated...
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V
vakansha
from Suriapet, Telangana
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Lost belongings

Address:Visakhapatnam, Andhra Pradesh, 530009

This is akanksha verma, i have visited pantaloons today (30th dec 2016) around 1pm, i left my sunglasses in the store which was worth 10, 000, within 10mins vanished from the same place while i was paying the bill and the security people did not even try to help me for finding it out and simply blaming me that it is the customer responsibility to take care of their belongings. this is the worst experience i had with pantaloons. i am making...
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Dinesh Bhaskaran
from Visakhapatnam, Andhra Pradesh
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Mobikwik claim for cash back from brand factory hyderabad

Address:500032

As the offer suggested in brand factory (Future group) if someone pays the bill (More than 2000) through mobikwik he will get flat rs.400 as cashback.
After 48hr also i didnt get my cashback.
The brand factory members told us that the cash back will be available to you within 48 hr but it is not happened as they told us

Mobikwick id - [protected]...
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Disha Vora
from Bengaluru, Karnataka
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Incomplete Information

Address:Bangalore, Karnataka, 560087
Website:www.pantaloons.com

Hi, I have purchased few clothes on Sunday and faced the payment issue where the mobiquick information was not availed during the payment. When raised this concern to line managers they agreed with their internal staff missed to provide the information after that no other alternatives was not provided to satisfy their customer. They should always stick to their motto " Customer Satisfaction"

Kindly to the needful with providing...
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tanya dua
from Delhi, Delhi
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Rude behaviour of salesmen

Address:New Delhi, Delhi, 110085
Website:Pantaloons

I visited Pantaloons store in unityone mall and as I purchased and came back to pick up my other bags. There was a sound near the security check of the store due to which they asked me to remove my jacket and even the jacket and other stuff which I wore was not from pantaloons but still they asked me to come to try room so that a woman can check me if in case I am carrying something. The behaviour of the salesmen and other staff was so inappropriate...
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Rangaraj As
from Salem, Tamil Nadu
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Charging 5% vat on mrp

Address:636002

Pantaloons Charges 5% Vat on MRP, Where MRP(Inclusive of all Taxes)
Recently I've purchased on 24th Dec 2016, After Discounted price bill amount comes to Rs. 5043. (Totally 5 items and charged 5% vat for 4 items, 1 item was billed for MRP). I've Paid Rs. 5043+222=Rs. 5265.
In all price tag it is printed MRP(inclusive of all taxes) but actually MRP+VAT.
And it is very hard for a common man to understand billing invoice...
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chandni23
from Delhi, Delhi
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Atm card

Address:Gurgaon, Haryana, 122009

I used the card at two places at their POS and the amount was deducted but the vendor did not receive it.
there were two consecutive swipes done but the vendor did not receive the amount but the amount was deducted from the account.
both of the vendors denied that the they have not received the amount but it was never recieved from them and was deducted from my sbi account.
Kindly resolve the matter and credit back the...
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Sunil Kesarkar
from Chiplun, Maharashtra
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Wrong schemes

Address:Kolhapur, Maharashtra, 416008

I had purchased from your store located in rajarampuri kolhapur.
I had t24 sim card. Then i asked them to give me free recharge they said no. And then i still contact with them they said no and does not helped me out. Please give me recharges and hopping you to be help me out from this. My details are as below
My invoice no:- 4/22363
Date:- 14/10/16
Pratik patil
[protected]...
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