Pantaloons Fashion & Retail Complaints & Reviews

Hi, I did shopping in Pantaloons at Ambience Mall, Delhi on 10 Dec, 2016 and used my YES Bank debit card to pay the bill.The guy at the counter swiped the card and it showed failed transaction but my money got deducted. When i raised my concern to Pantaloons customer service, they were saying I will get the deducted amount back in my account within 48 hours however i haven’t received it yet. Can anyone tell me what should i do to get my...

On 20 november 2016, i had purchased two articles, of amount Rs.1598 from pantaloons moradabad. but i was to make payment using my andhra bank card as to support our honourable prime minister and finance minister who are supporting cashless transaction.
I was refused to make payment using my card and was repeatedly asked to make payment in cash by Mr. Harsh who was ont the counter. on inquiring i was told that server is down everyday...

I entered the store at Camac Street, Kolkata before 8.00 pm. I have to exchange one shirt & hence, one exchange slip was made by Security. I selected the next shirt with another T-shirt for purchase. I proceeded to Cash Counter. One one counter was under operation. There were two persons manning the counter with 2nd person helping the first. I stood in the queue and was to go back to my esidence fast as I have left my kids back home. br...

I have bought turquoise necklace on[protected]. After, when i have reached my home, i noticed less beads on one side compare to other side. I didn't even notice there. Because i thought, the material might b perfect. Ridiculous!!! (Select city, pantaloons) how can v trust pantaloons!! What does this mean then? Pantaloons r also gradually becoming cheap markets. It shouldn't be done....

Today I went to Brand Factory store at Mukund Nagar, Pune. I bought the Indigo Nation shirt of 1699 Rs. for my brother but after coming home it was not fit to him properly as it was defected piece.(I am frequent customer of brand factory, but this time shirt was defected) I want to return it and want my money back.

Please reply ASAP as the return will be accepted within 7 days according to your T&C.

Best, br...

Had a mixed experience in Pantaloons (Gupta Towers, Civil Lines, Nagpur). Although the staff and DM were quite cooperative in terms of changing a cosmetic product, but they are not keeping fresh stock which is a bit disappointing part . And spent my 2 precious hours in just changing a single product.

I am not sure if I will buy any cosmetics from there in future. I will definitely prefer to check in other malls....

Dear team,

Myself chintan lakhani i have made purchase from pantaloons, but due to size and fitting i have exchange the product and against that product they had issued me a cn no.22912198 dated[protected] for amount of 700. Now i had lost that cn. They knew that cn still not used by me and by anyone else then also they are denying for reddened that cn.

Request your help 700 is not a small amount for me. br...

I bought a T-shirt from Pantaloons. when I went back home and opened the package, I saw there was an orange mark on it. Without removing the tag, we went to exchange it. At the counter, we were told to meet the customer service officer. We met Mr Devdoot Das who was deed not seem interested in our problem. He kept looking at his computer screen and after some time told us that the T-shirt must have been stained at our end which was shocking....

Hi all,

My name is tathagata & i am one off your customer, i am your customer from last 5 years, but the customer service i had recived on 24th sept it was really shocking, i was told by shopkeeper that if i purchase more than 10k then i will get 2 bedsheets @199 /pc so i pay 398 to get the bedsheet after paying 10k, after paying the bill i went to your customer service to get the bedsheet but the answer i recived it was really...

Sir maine apke pantaloons se 30 august ko jeans and shirts lii thi...
Ir apke yaha 30 days exchange offer hota hai, to maine 4th day me apni spykar jeans ko exchange karvaya... Jiski total cost 1836 rs thi... Muje phir itne rupayee ka credit note mila... By accidental mujse credit note kho gaya hai.. Jiski wajah se mai koi bhi product ni le paya,,, aur mujse ye kaha gaya tha ki jaisi hi exchange offer khatam hoga after 30 days ke baad...

Madam/ Dear Sir,

Shopping at Pantaloons is not a new experience to me but obviously a fresh experience for purchasing at our native outlet i.e. at Ekdant Apartment, Holding No 123/A, Ward No 12, Subddhipur, PS - Baruipur, Dist - South 24 Pgs - 700144.

On 10/09/2019 our purchaed amount was Rs.4254/- against receipt No.0002282 and Rs.2548/- against receipt No.0002639. At the time of first billing counter personel...

I purchased 10 shirts from PFO DUNLOP on 06.09.2016. I was not informed of No Exchange policy before payment of bills.When I wanted to exchange one of the lot for a bigger size, your floor personnel expressed their inability.What is my recourse?On the bill, however, a rubber stamp"NO EXCHANGE" was affixed.The related receipt no is 0001911 dtd.06.09.16. Please see....

I have purchased a salwar suites set on 04/09/2016 from pantaloon south city branch brand name was vanee pink coloured salwar suite..I haven't received the full set the pant or lower was missing I went to customer desk of south city ..they checked their CCTV and found I haven't received the pant and assured me that they will solve my problem but till now I haven't received the missing item ...I called them several time but they ignored my...

We have bought two items worth Rs 4198 from your stores in Ellante mall in Chandigarh on 28th August 2016 ( Receipt No. 0162456, Cashier Name Ravi).

At the time of payments and billing, the cashier staff informed that since the payments is being made partly through Sudoxe Gift Vouchers and partly in Cash, so the promotional item " Selfie Stick" will not be given.

I strongly contest that the promotional scheme...

Staff dealing is very very poor. They will not help you, neither will they entertain your complaints. No courtesy at the customer care desk also. Very poor public dealing and they give a damn to the customers. I will personally never visit there store again.

Also the security guard standing outside the trial room will seldom do his/her duty. And on querying them or the customer support people, they give a damn. The aditya birla...

I bought a Van huesen's trouser from pantaloon on 11th July 2016, and it has a quality issue (in first wash it's lost it graced) and I went to store and submitted it at the customer care, the brand staff told me it's not a quality issue and customer care executive said that he will send it for quality check, I am not happy with it, will they change it or not?...

My name is zainul abedin. contact number - [protected]. i bought a spykar black super skinny fit jeans on 07/08/2016 from pantaloons durgapur west bengal. a offer of 50% discount was going.
When i took the jeans from the spykar section, it showed a tag with rs. 2599 as the price but while billing the jeans it took rs. 2899. the cashier mr. ram prasad banerjee also didn't told me about the error it was taking.
He should have...

Sir/ madam,

This is to bring to your notice certain issues i faced at the above mentioned store.

1. No staff to show me merchandise at mens section, i was helped by the security guard finally.

2. Staff was visible but not helpful at all, also they were busy in there own world as if its a self
help store.

3. The change rooms had very bad odour in them and were not clean.br...

Dear sir,
I am working as a senior scientist in national botanical research institute, lucknow. I was a regular customer of pantaloon store till this incident happen to me.
Sir, i with my wife have purchased various items and want to redeem the rewards point against card no. [protected]. But it is very sorry to say that when we asked for redemption of the reward points (Value of rs. 900/- approx.), the man at the billing...

Yesterday i went to a pantaloons merchendise in nearby mall. While exiting the mall the alarm buzzed off and i was cornered and asked to stay there for checking. I was accused of leaving the item in the changing room thereafter where i had forgotten my wallet. And had gone to take so. Later i was asked to leave the shop without apology from your staff. I dont know why your alarm went off on me and they asked me to stop. If i was the culprit...