Pantaloons Fashion & Retail Complaints & Reviews

I bought ajile sweatshirt month ago and haven't used it till last week, its just been 3times the threads of inner cotton surface (Insulator) of hoodie wearing out and come to the upper surface (Synthetic) its look so bad like small cotton balls on shinny surface really not good material totally disappoint the quality seems pretty bad and fragile too.. Please help me to sort it out it look so bad.

I am dvs ashok and my mobile number is [protected]
I made purchase in pantaloons fashion showroom, dabagardens, visakhapatnam, on this 20th october,
I paid the amount of rs 7393.88 through sbi debit card, for which i should get refund of 10% my sbi account
Which they told is cashback offer they (Pantaloons) are providing
Till now no credit done,

When i contacted pantaloons, mr. Kumar of contact number [protected] told its none of our business, offer was there but he is telling me to ask in sbi bank
Please take action aganist such persons, and kindly

Revert back my amount of 10% of rs. 7393.88 spent on 20th oct afternoon,

The mobile number i gave while purchasing is different but
This is the mobile number which my sbi card is having
Please contact me regarding when the issue is solved at [protected], i am dvs ashok

Ashok dvs
[protected]

Bought 3 pc. Suit from pantaloons, dwarka sect.7 branch, n. Delhi. The suit is of trishaa brand.
After first wash the kurta of the suit shrunk to the level it does not fit any more.
The kurta was washed according to the instructions mentioned on the tag of the kurta.
Please take suitable action against it because it was an expensive suit which was worn only 2 times and is of no use for me now..

Hi,
My name is robin singh i work in pantaloon retail india ltd and submit the pf form to noida (Great india palace) my pf no. Mh/215519/14887 and my employer i'd -240496. Till date i have not recived my pf amount. I have submitted my pf form date. 15 july 2017 as per our company pantaloon retail india ltd (Noida sec 18 great india palace) if we will face the problem for my pf. This is not fair plz take a necessory action. Please solve my problem. Plz provide my pf status.

Regards :-robin singh
Mobile no:-[protected]

I have bought a ladies handbag branded as forever glam about 2 weeks back. I have been using it only for last 4 days and the straps are now about to break. The bag costs 1799 inr. I didn't expected this at all from pantaloons or aditya birla group.
I have been a regular customer of pantaloons. I need either money back or replacement of the item. Or i am planning to approach consumer court in case i don't get any help from the pantaloons store where i had got the item.

Visited asansol branch pantaloons on 27.10.2017 late evening last hour before closing. Its was very pleasant courteous and accommodating cutomer needs choice and i fell free to extend my part of aporeciating your staff team, enquired about my visa debit card o[censored]k based first direct (Hsbc) bank card, of its viability, insisted them to be sure of its acceptance as forein international card,
They wete always positive but at the time of paying litle over rs7, 000 after pin entered "receiving ok" staff said my card is of no good, i am still shocked why i was treated in this manner.
I requested them to pleasant be sure with their bank of acceptance of international card visa.
Plus the staff was not listening my suggestion to put the trousers shirts properly folded and then place in shopping bag which was another bone of contention to give free bag at purchase of rs7000. They declined.
Thank you for any effort to help us to maintain your image of pantaloons.
My number [protected]
Tapan. [protected]@btinternet.com
My visited card is with staff members
Kindest regards
Tapan kumar pal

Dear sir / madam
I had done a purchasing of rs. 4100 on 06.10.17 vide receipt no. P006014i17007899
As per pantaloons scheme if i will purchase of rs. 3000 or more i will get a gift of borosil set after paying rs. 149.
I have given rs. 149 and received borosil set.
But the borosil set which i had received is faulty and all the cups are broken as i pour tea on those cups.
I need a good set of borosil or else please return my rs. 149 i not want any free set from pantaloons.
Please look into the matter and resolve it.
Regards
Harjinder singh
[protected]

Today we purchased clothes of 6000/- and there is an offer of assured gift on purchasing on 6000/-. It is not mentioned clearly by paying 999/- extra after 6k purchase. I paid the amount and next moment, i realised i will not go for this option and asked to adjust the amount by another dress.
The cashier is not atall coperative as per him it couldnot be adjusted once it is entered in systems.
Does this the way pantaloon servicing the customers?
Being one of the best retail shop pantaloon,
Why such kind of rule to make customer fool by not cancelling/adjusting the paid amount 999?
Behaving like cheap roadside seller once purchased will not be cancelled/creditnote?
Even in conditions there is nothing mentioned like once the offer purcaesd by adding extra 999 cant be cancelled.

I have not use even get the offer coupon and requested repeatedly for adjusrment which denied and forced to use it.
Even i contacted the tollfree number andthey asked the cashier to lookinto. After that also nothing happen.

Please have a look. I need to know is this the way pantaloon services in future?
If yes why pantaloon taking such idea to making people fool?
It should be clearly mentioned in bill it will nt be cancelled /adjusted once purchased fr extra amount paid by cusomer.
Ref
Cashier who said he is the store manager when i asked to talk to senior.

Cashier name fr ref :sandesh kadav empid:135120

I have bought a kurti cost rs 1200/-. On april 2017 from rangmanch brand from pantaloons outlet of gariahat, kolkata. I have wear it only 3 times then i hand wash it with ezee liquid as instructed on the tag of this kurti. Its red coloured part bleed and makes red red patches on its white part of this same kurti. Now its looking the worst one as its white part has lost its beauty. Please you change my kurti or get my money back.

I buyied one top worth rs. 999 from gorakhpur pantaloons store. Amount deducted from my account two times as the accountant said that first transaction was not successful. Transaction date is 2.10.17 accountant name chandrakant mishra receipt no p114004i17000336. Ean code [protected] hsn item name ptfv forever gl. My no. Is [protected] and this no is also registered to pantaloons. Please rectify the amount and credit my account.

I had bought a rangmanch kurta a few days before the pujas. I wore it just once, during the durga puja. I had unfortunately got caught in a heavy shower. I got completely drenched. To my shock, i saw that the white portion of the dress had gone red as the red colour from the top and bottom lining had bled into the white portion. I do not have the bill for the purchase of the product. I had purchased it from south city pantaloons outlet in kolkata. I hope for a positive response and a sure redress from such a renowned brand.

I am bimal kumar das a regular pantaloons buyer. Today my wife abd daughter was literally harassed by tobin road, kolkata branch for collecting the gifts. When my phone no. Was given it was showing no purchase bt the customer service desk helped us by giving us our card no. Since i was not present there so as my no so my daughter asked fr some time to give the otp to them and they literally illbehaved with them... I was really very disappointed fr this behaviour...
I hope you will look into the matter...
Thankyou

Last saturday we did shopping at noida city centre showroom. What i observed they are taking gst on mrp. Which is against govt. Rule which says that gst is always included in mrp. Please let me know why such kind of fraud is being done at pantaloons.
I am attaching bills for your ref. Now i have decided to share it on social media.

Please revert back.

Gagan
[protected]

We just made a purchase at pataloons hati bagan store in kolkata and we're taken aback that they have charged 12% gst (6% cgst and 6% sgst) over and above the full mrp of the product!!! Note, the items were not on sale and we were charged the full mrp displayed on the tag. How come they can then charge over and above the mrp printed on the tags?
Please get back @ [protected]@gmail.com

D girls in d lingerie section 2nd floor at pantaloons guwahati near down town hospital have a really bad behaviour. Watever brand d customer chooses its her wish bt they pass sarcastic remarks if d customer does not choose their particular brand n even fight among themselves. Some action needs to be taken. The girl from d enamor section especially really needs to mend her behaviour. Watever we select its our choice. It may be becoz of cost or fitting. She has no right to pass insulting remarks dat since d other brand is cheaper so it seems we bought it.

I had taken a pair of shoe from pantaloons baner pune, 2 weeks before. After 1 week i wanted to exchange it but the manager did not allow me to exchange the shoe. As per the policy we can exchange within 30 days right but the manager was not ready to listen he gave a lame reason that i wore the shoe and the shoe was stretched where as it was like that only when i had buyer it, there are so many people who try shoe in the store and every shoe there has stretched, i told him to compare the shoe with other shoe in store as there was no difference in them yet he did not listen, how can pantaloons do this don't we as a customer has a right to exchange?

I am writing this complaint note as i have been intentionally deprived of
Getting the gift of la opala dinnet set.

On 3rd september 2017, we purchased items worth rs 4603 and the points
Were added to mobile number [protected].

On 5th september 2017, we purchased items worth rs 4114. The cashier
Prashant salvi intentionally told me that we should register from
Another mobile number. I told that as per rules, i should get dinner
Set. But they added the points to [protected] and then told me that we
Will get cutlery set by just giving rs 149. When i told that i should
Get dinner set, then he said that since two separate mobile numbers, so
This time we will not get the dinner set. Then he smiled and told me
Next time we will get.

Both incidents happened in abfrl, pantaloons, lake city mall, ashok
Nagar, udaipur, rajasthan. The store id is p260. Receipt number of rs 4114
Is p260001i17000956.

This is not justified and expected from reputed pantaloons. I will
Never ever visit pantaloons udaipur and i will spread this message
Amongst my colleagues of govt university mlsu and iim udaipur too. I
Will also post this in social media soon.

Prof dr prasun chakrabarti, fiete, fcet (I), smieee
Professor and head
Department of computer science and engineering
Sir padampat singhania university
Udaipur, rajasthan, india
And
Honorary visiting professor
Nanyang technological university, singapore (September 2015 & march 2016)
University of mauritius, mauritius (May 2015)
Graduate school of ips, waseda university, fukuoka, japan (May 2012)
And
Conferred honorary visiting professor of eminence
Prof p siano lab of energy studies
University of salerno, italy (November 2013)
Ph - [protected]

Hi,

With regards to above subject matter, i have lost my credit note which is issue by pantaloons (Mexus mall, bhayander, mumbai) on 16th aug 17 for my return of cloth of rs 599/-

Now i requested pantaloons to issue duplicate credit note however they grace fully reject my request.

As per my understanding pantaloons need to maintain status of issue credit note else they should share soft copy of credit note to customer on their email id or mobile (Via sms) to avoid such issue.

I am expecting positive response from your end.

Thank you in advance.

Regards
Sanjay singh
M[protected]

Today i was shopping in brovali pantaloons kept my tiffin bag in baggage counter but while shopping i lost the coupon given by the lady. She refused to give my bag i told her it was just a tiffin bag she asked to go back and search in mall for the coupon that' s ridicules you are asking a customer to search for coupon in whole mall. And the tone of the lady was too bad they should know how to speak to customer. You can keep my tiffin bag i don't want. Hence forwarder i will not feel like shopping in pantaloons.

Be careful with the discount sales at brandfactory

I have recently made a purchase at brand factory outlet at kukatpally in [protected]@independence sale offer. They have

Advertised 50+20% (Purchase one item 50% and any three 50+20%), i have asked the boys in the shop and they said if you

Purchase any three items you get 70% discount (I have also have the same assumption).

I have purchased a good number of items and got shocked after paying the bill. They are only giving the discount of 60%

Not 70%. I have asked how did they charge, they said some weird calculation that they will charge 50% first and 20% on the

Remaining amount on any item and total 60% on any item. Nobody in the store (Store boys & girls) are aware of it they jusy

Say 70%. It's not their mistake managemnet not infomed them. I have got a difference of 940 rs total. After few arguments

They took me to a room and they wanted to offer a gift voucher of rs 200. I blently rejected that.

They didn't forget to charge the gst and also they are charging every customer rs8 for a paperbag and gst for that. So be

Careful before you buying & don't forget to raise your voice.