Claimed

Pantaloons Fashion & Retail Complaints & Reviews

2.3
Last updated Mar 21, 2024
Complaints 840
Resolved
385
Unresolved
455
Quick Links
Statistics
Share
Contacts

File a complaint to Pantaloons Fashion & Retail

Having problems with Pantaloons Fashion & Retail?

File a complaint and get it resolved by Pantaloons Fashion & Retail customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Pantaloons Fashion & Retail
Customer Service Contacts

Pantaloons Fashion & Retail Phone Numbers

Phone
+91 86 5290 5000
131
59
Fax
+91 86 5290 5400

Pantaloons Fashion & Retail Website

Pantaloons Fashion & Retail Head Office Address

701-704, 7th Floor, Skyline Icon Business Park, 86-92, Marol Village, Andheri (East)
Mumbai
Mumbai City District
Maharashtra
India
400059

Pantaloons Fashion & Retail reviews & complaints page 29

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
D
Deepprakash Gupta
from Mumbai, Maharashtra
Report
Copy

Credit note

Address:Mumbai City, Maharashtra, 400086
Website:pantaloons

Hey Hi everyone,

I Deepprakash customer of pantaloons.. i get a credit note on 25/6 . Unfortunately l washed that credit note which is not usable now..

But i had pic of that credit note fully.

I also trying to solve this query on call with mention phone number on credit note.

But he( head of pantaloons) said that we cant do any thing fir this query and also said write your query...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ashwin Manoharan
from Bengaluru, Karnataka
Report
Copy

Unethical behaviour

Address:Chennai, Tamil Nadu, 600002
Website:Pantaloons

Location:
Express Avenue (EA), Chennai
Date: Jul 1, 2017

The billing section was worst and we had to wait for 90 minutes to get the billing completed. Eventually, we just took 35 minutes for us to select dresses worth Rs 8200 and they made us stand for 90 minutes.

The person at the billing section did not know how to bill and for each and every bill, she had to call the service person and ask which...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kakotyanindita
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Gift card of pantaloons not being accepted

Address:Kamrup Metropolitan, Assam, 781006

I went to pantaloons on 25th June and choose few garments for an amount of Rs 2500/-, now in the billing section while making the payment with my gift card the cashier said that while swiping the card the balance became zero and could not be accepted by to certain link issues. When I offered them my second gift card whose balance was Rs 5000/- they denied accepting the card citing the reason that again on swiping the card balance may become...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
RAVINDRA VIKRAM SINGH
from Jamshedpur, Jharkhand
Report
Copy

Unethical behavior

Address:751007
Website:pantaloons.com

1. During shopping on 25 jun'17, i selected of cushion cover from section which was displayed as 50 %. But during billing it was denied by billing officer.
2. I was old customer of pantaloons, i have been purchased too many times from pantaloons, shaheed nagar, bhubaneshwar. Earlier billing section was on every floor, but i am observing from some days billing counter reduced and thats why we are facing problem, taking too much time,...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Srijolina Datta
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Redressal service is pathetic

Address:Kolkata, West Bengal, 700031
Website:consumercomplaints.in

I had gone to the ballygunge pantaloons store today to exchange my annabelle shirt at around 3:30pm and lost my credit note due to d huge rush but to my surprise the customer care woman was not in the mood to help me!! When i confirmed to her that the credit note shows d customer name n id (As shown by the kind billing staff) she went on to ask me my id which i provided.. Then when she had nothing else to say she said that any person with...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ashu9292
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Defected size of shirt

Address:226016
Website:pantaloon

Yesterday i purchased shirt from pantaloon, phoenix maal alambagh of byford brand. When i wear this shirt i found that 10 mm diffrent in both shoulder length and the all buttons of shirts are very very roughly fixed, it was very surprised 4 me coz never expected this from pantaloon store, also b4 2 month i faced same problem in same brand and ur richard parker brand.
It is very vry disappointing for me.
My pantaloon registered...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
Dipti Prakash Pattnaik
from Kolkata, West Bengal
Report
Copy

Girls tops of 'L' size

Address:Cuttack, Odisha, 759001

On 06-06-17 at 1720 hours, i bought some dress from your shop pantaloons in cuttack. I did the bill and after coming to home i found that one of my tops is missing. It is of 'l' size, black colour and 'ajile' brand. But it is billed. Its cost is rs 299. Kindly take it to your notice and i will be thankful if you resolve my matter. For further details contact 91-[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Bidushi Bawari
from Kolkata, West Bengal
Report
Copy

Unsatisfied with black jeans

Address:Kolkata, West Bengal

I brought a blue and a black jeans 50-60 days back. There is no issues with rhe blue jeans but the black jeans discharges colour & thread fibres. The jeans got abit faded partially after 1-2 wash. I hardly wore it anywhere from the day of purchase because of the product quality. Please get some solution for this jeans because i trusted pantaloons as one the most reliable partner of clothes....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
chakram2013
from Rajahmundry, Andhra Pradesh
Report
Copy

Notice not kept stating that offer is invalid or discounted items

Address:533103

We have purchased 3200 rupees worth cloths at rajahmundry pantaloons store on 01.06.2017. There it was mentioned a milton box worth 600 rupees over the purchase of 3000 rupees worth cloths. But it was not mentioned this offer is invalid over discounted items. All the shop keepers in the store misleads all the customers stating that "customer will get milton box free over a purchase of 3000 rupees". It was a fraud and worst marketing strategy....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sowmya Chittepu
from Mumbai, Maharashtra
Report
Copy

Worst billing process in pantaloons

Address:500081
Website:pantaloons

Hi,

I went to mall and i selected some clothing and went for billing. I stood for more than half-an-hour for billing and there was only one customer standing before me for billing. I asked staff there what is the issue why is it getting late. There was no response from them. Instead they left from billing counter. Most worst experience i have ever faced. I hated the billing process and i throwed all the clothing stuff in mall...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
pankaj gupta goel
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Double swapped my credit card

Address:New Delhi, Delhi, 110088
Website:www.pantaloos .com

I pankaj gupta bought mens shirts from Pantaloons Division DLF city centre mall Block A Shaheed Udham singh marg Shalimar Bagh on 25 may 2017 at 21.13 hrs Bill no- P212003I17002463 amount 1961/- Cashier Mr Ashish ID 256448.He swapped twice my CC and then asked me to come next day for refund after 24 hrs.But Today at 17.10 hrs when I again visited the showroom The staff refused to refund me and misbehaved with me and my wife and told me to...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Siddhi shah
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Offers that they mention are not proper

Address:Jamnagar, Gujarat, 361005

The 1st day when we visited there was an offer mentioned on the track and then it was not valid when we went for billing soon they asked us to come the next day because next offer was starting.. The next day when v visited same condition. Kindly see to this. We are not satisfied with this behaviour of store people they show some other offer and give us something else when we go for billing process. This is very dissapointing kindly see to...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
F
F.Pathan
from Bengaluru, Karnataka
Report
Copy

Fraud air conditioning vendors

Address:400066

This is to inform the reputed brand of India that they have been working with people who are history cheaters and frauds, as CLIMATE HVAC Engineering which is run by Mr. Masidul Haque ([protected]) is your vendor for all your new upcoming projects of Air Conditioning and HVAC work of your Pantaloon Stores, as he has done Nagpur, Assam, Guwahati, Gangtok.
He is giving the sub contract to his friend Mr. Alok Yadav ([protected]/23) who...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Hafiz08
from New Delhi, Delhi
Report
Copy

Provident fund

Address:Bhopal, Madhya Pradesh, 462011

My name is hafizullah bhat, i was working in pantaloons bhopal till 11/02/2014. From 2014 till date i sent them almost 8 to 9 pf forms,
But the hr is so careless even he don't tell me what happens to these
Forms. I called him several times and at all occasions send me the form. I
Think he is not sending my form to pf office. I don't know who the hr is their,
He should not treated us like that. We have given...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Susa5
from Kayankulam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Membership

I had taken membership of pantaloons from Inorbit mall Vadodara between April 4th and 8th, 2017. I had shopped for nearly around 4500. I asked for a card for which they told mobile number is enough. Nw today (7th may 2017) I went to purchase from pantaloons, palakkad, Kerala and they couldn't identify my phone number. I definitely would have got points last time which was lost now. This is something like being cheated . I want a clarification...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
GDI
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Offer was boarded but not made at billing..

Address:560017

Few days back we purchased few pants n shirts... First we purchased for 1899 (Buy2 for 1899 bare trousers) and a sales girl der suggested to go for purchase for 3500 get 500 off... So we decided to pickup few more... N it came around 4500... So in billing section offer was not given... And we asked why didn't reduce tat 500rs... His name is (Imran) n one more guy... Such an excellent answer they gave.. On the same bill system won't take 2...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
P
parvathi s
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Clothes

Address:Kolkata, West Bengal

I hd bought two Kurtis from pantaloons camac Street kolkata in January. I started using them recently. Colour is bleeding from one kurti so much so thst the body parts where it touches becomes tht colour. It is an electric blue kurti. I was shocked to see that when iIundressed myself the underarms nd chest were blue. The second Kurtis I wore twice. The second time I wore Iright side near the chest stitches have come out.
If such is...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Varsha Dhabhai
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Charged extra vat on discounted products

Address:560068

Today i shopped from brand factory gb palya bangalore. They are saying 50% off on mrp but charging extra 5.5% vat on discount price. I told them but they are not accepting and saying it is under terms and conditions. Please take a action and this is not first time that a consumer is fooled by brand factory. I talk to there manager and then they gave me number of mr raghuram who told he will talk to higher level get is resolved but the problem...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
M
Mehnaaz K
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Defect product sold

Address:560094

I just spent Rs. 2, 350 on a Baggit bag yesterday in your pantaloons showroom located on Brigade road yesterday. I am so angry and frustrated that the bag is a defect piece as the baggit logo itself came off today and there are two holes underneath. I don't even want to get a replacement of it as I have lost the trust in you guys. Not sure if the products you sell are even authentic. Just let me know how do I return it and get my money back....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kamlesh Mohite
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not providing free packing bag even spent 4000

Address:Vadodara, Gujarat, 390016

Pantaloon staff amd management does not worry about customer even spent 4000/- they were asking for extra money for carry bag

Many big brands providing the same free
Further got answer from billing counter that we are against o[censored]se of plastic thatswhy its chargeable

That only means customer provide money you allow to use plastic

Now never preffered pantaloons for shopping

[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy