Pantaloons Fashion & Retail Complaints & Reviews

Pf not received
Name : Aman khaja shaikh
Dob : 12/05/1994
Emp code : 137763
Company name : pantaloons retail
Pf no : KDMAL[protected]
UAN no :[protected]
I am working in pantaloons retail india i fill pf withdrawal from on 7 augest but still pf not credit please help me .
For my pf amount.
Mob : [protected]
Email : aman.[protected]@gmail.com

I had purchased a Sunglasses ( 11548 PL C1) of Sprint on 18th April 2015 amounting approx 2500 INR from Pantaloons, Gariahat, Kolkata with 1 year of Warranty. I traveled to Spain and at the airport one of the temple of newly purchased Sunglasses was broken due to a mild touch of the curtain at the x-ray scanning chamber.

Recently in February 2016 (within warranty Period), I requested Sprint executive at the pantaloons, Gariahat, Kolkata to repair it and I will pay the amount as the broken item is out of warranty T & C.
Next day the executive from Pantaloons called me and informed, the model is obsolete and I have to pay 60% of the Product cost. I was really shocked, only to replace the temple I have to pay this huge amount. Why I will purchase such a costly item, if there is no customer service at all.
I actually don't know the rules and regulation of any brand, my simple question to Sprint management, is it a feasible amount claimed to repair? As a customer, I will not bother, within 1 year, whether the model will be obsolete or not. You should provide better solution to the customer for their satisfaction.

I purchased 1 pair of Inc.5 shoes on 17/12/15 from Kolkata Camac street pantaloons. but after wearing 2 weeks the stitch of one shoe became torn. I went to the store for repair on 07/01/16. They took the shoes and told me to come after 1 month and told me that as it will go to Mumbai for repairing, it will take such long time. I went on 15/02/16 for the shoes. Firstly they could not find it, and made me wait for more than 45 mins. After that when they found it, it was not at all repaired. Then they requested me to come after 2 days and told that i will get my shoes repaired within 2 days. They kept the shoe for 1 month and now telling that it will be repaired within 2 days. How is it possible? Will they do it by local shoe repairer? I am really disappointed. I want to exchange with similar model or I want my money back.

Sir
I have purchased bare denim Jeans on 24/12/2015 with receipt No-0009295 from Cashier Name Dibakar Das along with other items above Rs.10000/- .Usually, I use to visit Pantaloons at Kakulgachi which is nearest to salt lake. The Jeans I purchased this time is fading with normal wash. The colour of Jeans is black which is turning to white. My Pantaloons card No-[protected]. I request to change my denim jeans. my no is [protected]

Yesterday I happened to visit Pantaloons outlet in Seasons Mall, Magarpatta city, Hadapsar Pune. My office gifted me the Sodexo gift passes and I thought of spending them on some fashion. But after visiting Pantaloons I was told that the Sodexo gift passes are not accepted because some sale offer was on. I was told to visit the Pantaloons outlet after 8 days to avail the coupons.

Now I ask you Pantaloons, do you have any terms and conditions or any agreement that says that Sodexo coupons are not accepted during sale period or is it just a made up scheme?

I demand to know the answer, as in such case I feel that Sodexo coupons are worthless for most of the times.

Another complaint will be raised to Sodexo so that they can take an appropriate action on this.

Today (27, Jan) I purchased a L'Oréal eye liner. The eye liner was not seal packed. When I brought it home I noticed a burning sensation in my eyes. This was due to the tester which the sales person had applied on my eye. My mother also faced the same problem in her eyes. The other cosmetics I purchased was good and sealed.

I purchased two shirts and two pants from pantaloon showroom at Allahabad on 26th Jan, 2016 on offer Buy 1 Get 1 through my 7 star Green card No: [protected] vide retail invoice No: 7857575 dated:26/01/2016. As per the terms & conditions told by Salesman the amount for shirts and Pants will be charged as MRP of the higher one.However on billing counter the things happened in different manner i.e. the amounts of two pants was charged making free for the two shirts as violation of the terms and conditions. The customer care at showroom also denied to adjust the bill by saying that due to system error it happened and we are unable to settle the case. On next day they told us that the offer was valid till 26/01/2016 and nothing can be done on 27/01/2016. Our plea is that I purchased the material on 26 and payment was made on the same day, now if something has gone wrong due to official procedure, why we should suffer. I request the competent authorities to please look into the matter at the earliest As being the regular customer of the company such type of bad dealing I have never expected.Please do the needful at the earliest.

Regards,

A P Singh
Q.No:16, RVTI For women,
6, New katra Road, Allahabad(UP)-211002

Sir,
I received a Text Message on my mobile phone on 22 January 2016 which stated that your company outlets would offer " Flat 50 - 70 % off on EVERY SINGLE GARMENT" in your outlets from 22 to 26 Jan 2016.

Based on this message I proceeded to the Ambience Mall at Vasant Kunj, New Delhi and purchased two garments from your retail outlet vide Bill No. MID : [protected] and TID : 06731959 dated 22 January 2016.

However to my amazement one garment was given at 50% discount and the other at NO DISCOUNT. To avoid a scene I paid the amount billed but I now seek to express my very great dissatisfaction on this very poor service provided and great distaste at such unethical practice.

I shall await your response.

regards
Amit Sanyal
[protected]@gmail.com

Where it is mentioned on bill that accessories can't be exchanged. Please show me. Because they can't change my sling bag. It is very bad.

While shopping in brand factory i was told shop before 15th nov 2015 for more than 5000 to get rs 50 per month...today when i asked card is not showing any points...they are saying there was no scheme of such 5000...scheme was shop for 10000 to get rs per month...there staff are misleading people...i need the points which they said ill get..

My pantaloon payback no. is [protected]. My receipt no. is 0023799. I, Shruti Singh, bought the solovogo bellies on 23/07/15. The inner sole of the bellies came out one month back. The store at Lower Parel, Phonenix Mall denied to exchange/repair the footwear on the pretext that the store no more sells the same brand. I bought the bellies because I trust the brand name of Pantaloons. Kindly look into the matter.

First i would like to introduce myself, I am a new customer of you, And i purchased a new sweatshir(SF JEANS) on 13.11.2015 from your pantaloon showroom located at sahara mall M.G.Road gurgaon. But it`s quality is very poor sorry to say, but it loses, it`s stitching very badly.And after replacement on dated 14.12.2015, it loses it`s color . Same problem every time. Hence, I requested you to please took it back otherwise I have some other choice`s also. You don`t deserve this type of quality. you are pantaloon not asimple brand, Please maintain your quality.

I brought sketcher shoes from brand factory - Hinjewadi-pune. gel from shoe sole is cumming out i just went to shop and asked about this. As per them there is no warranty on any brand factory product. The shoe price is around 4999 and i brought it in RS.3381 which is big amount for me. And now they are saying we cant do anything on this.

I have requested the store staff at lucknow in saharaganj innumerable time but all efforts have gone in vain, they are not redeeming my accumulated points and are neither helping us and informing us the exact process to get issued the duplicate card and redress our issue. Since almost past 2 years we are making purchases from the store of huge amounts but are denied of the benefits just due to the default of the company in either redressing our problem or directing us how to resolve it. I am now been forced to post this message.

Dear team, I had shopped at pantaloons borivali for the very first time on september 21, 2015. I bought a rangmanch kurta and global desi leggings all worth for rs 1800/- .Yesterday just after the first wash the colour of the kurta and legging has faded in a very bad way. I cannot use the clothes again as it looks very bad. I need exchange for same as i have paid for branded products which are suppose to be good and not fade away in the first wash. I expect quick action from your team as it very sad to see such defects in your products. I am attaching the images of the same. Kindly do the needful. Regards, Afreen Khopekar

Dear Sir,

I have purchased 3 jeans worth Rs. 4000/- while wearing 1st jeans first time it lost its stiches on my way to the party. I had to come back to change and then when I been to the Vivana-pantaloons-Thane store the store manager was not ready to help in any ways.
I forcefully kept my jeans there to take appropriate decision as per your policy and procedures. Is it advisable to wear such jeans which has such a clothes which do not have proper stiches. Would that be advised by manager of such a branded store to the customer, to wear the same. I was shocked while manager was saying that, dusara jeans ka stiches nahi nikalega..'
Sir, as a human being can you advise such clothes to your sister, wife or mother?
I purchased jeans on 8th Nov'15..returned on 14th Nov'15 and till date no calls or information for the same.

I have made shopping in brand factory (A DIVISION OF FIFL) mak mall plot no 738/4A & 738/5A kankandy mangalore 575002. i have made a purchase of clothes the amount is MRP: 799 They have collected from me RS. 799 + 43.94. i raise the complaints they are telling this is the policy they are following up they told me to complaints any where Regards PRADEESH MANGALORE [protected] [protected]@gmail.com

We visited south city mall yesterday. While giving us back our baggage at the security area at pantaloons, the security just dropped our packet to the floor instead of picking it up from the shelf and handing over to us. Our packet contained diyas which were broken. When we asked them how can they mishandle our baggage this way, they started pointing to the sign that said - do not store valuables. We told them these are not 'valuables', these are just divas and they said if we expect them to handle our packets carefully, we should just keep them with ourselves. At least 3 security staff were arguing with us. When we asked them to call the customer care personnel, they told us that we could go speak to them on the next floor. We really did not want to spoil our day further arguing with your ill mannered staff over diyas worth 250 rupees so we left the divas at your baggage counter and left your store. In case you weren't aware, this complaint is to make everyone aware that such an incident happened and this is how customers are treated at pantaloons.

If you wanna shop at pantaloons make sure you buy only garments and NOTHING ELSE. Last day I bought a sun-glass from there. There are agents all over the floor who try to lure you to buy the stuff form there. No privacy at all they will follow you like a bunch of . The very next day after the purchase I went back to exchange the sunglass as it was not as good during daylight as it seemed to be at the store. They said that they dont exchange sunglasses. Such a shame. I could have got that sun glass from amazon for Rs800/- less but I choose a stupid store to buy that. Got my lesson didnt get it exchanged also. Buy it online friends. It is cheap and hassle free. Shame on you pantaloons. Wont buy anything except for apparels from pantaloons ever.

Pantaloons at rmall mulund west, while purchasing shirt they came to us asking to buy any cloths any product of rs. 3000/- and they will give us rs.500/- off. As i was pleased and confirmed with them in case not fitting will exchange the product. I bought two shirts each costing rs.1599 and rs.1499 and got discount of rs. 500. I am a membership card holder of pantaloons and as this edgy fit indigo nation the pantaloons mulund west rmall shop said will be a regular fitting and it was not actually regular fitting after trying was tight and went to exchange as they did not had same shirt had to buy some other pant also a shirt, however they have asked me to pay actual deducted bill giving rs.500 off from the tag price and the correct cost of exchanged product which i had to pay extra rs. 450/-. For your information this offer availed and taken based on rs.3000/- offer with rs.500 off and while exchange the shirt they took back money of offered discount. Want a justification. Else i have no option but to approach consumer court.