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Pantaloons Fashion & Retail Complaints & Reviews

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Last updated Mar 21, 2024
Complaints 840
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Pantaloons Fashion & Retail Phone Numbers

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+91 86 5290 5000
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+91 86 5290 5400

Pantaloons Fashion & Retail Website

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701-704, 7th Floor, Skyline Icon Business Park, 86-92, Marol Village, Andheri (East)
Mumbai
Mumbai City District
Maharashtra
India
400059

Pantaloons Fashion & Retail reviews & complaints page 33

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D
dipikasasmal
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Exchange issue

Address:Ranchi, Jharkhand, 834001
Website:www.consumercomplaints.in

Where it is mentioned on bill that accessories can't be exchanged. Please show me. Because they can't change my sling bag. It is very bad....
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ibplegal
from Mumbai, Maharashtra
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Regarding Credit Note

Address:380009

I am member of Pantaloon having Member Card No [protected] I have purchased material of Rs 5000/- plus. I return material due to some defect in cloths, were Pantaloon Ahmedabad in exchange of material provide me with credit note of the same value. After the periods of 15days from the date of Credit Note, i was shocked to see that the print on the note was vanished. On reporting same to the Pantaloon Ahmedabad Store they were not...
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shashank.singh.fb
from Jalpaiguri, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No points

Address:Kolkata, West Bengal, 700033

While shopping in brand factory i was told shop before 15th nov 2015 for more than 5000 to get rs 50 per month...today when i asked card is not showing any points...they are saying there was no scheme of such 5000...scheme was shop for 10000 to get rs per month...there staff are misleading people...i need the points which they said ill get.....
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shruti.0723
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Return/ repair of Solovogo ballerina denied

Address:Mumbai City, Maharashtra, 140013
Website:Pantaloon store, Lower Parel

My pantaloon payback no. is [protected]. My receipt no. is 0023799. I, Shruti Singh, bought the solovogo bellies on 23/07/15. The inner sole of the bellies came out one month back. The store at Lower Parel, Phonenix Mall denied to exchange/repair the footwear on the pretext that the store no more sells the same brand. I bought the bellies because I trust the brand name of Pantaloons. Kindly look into the matter....
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Amleshwer Prasad
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor quality of product

Address:Gurgaon, Haryana, 122004

First i would like to introduce myself, I am a new customer of you, And i purchased a new sweatshir(SF JEANS) on 13.11.2015 from your pantaloon showroom located at sahara mall M.G.Road gurgaon. But it`s quality is very poor sorry to say, but it loses, it`s stitching very badly.And after replacement on dated 14.12.2015, it loses it`s color . Same problem every time. Hence, I requested you to please took it back otherwise I have some other...
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suhasrathod
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Brand factory - defective shoe

Address:411057

I brought sketcher shoes from brand factory - Hinjewadi-pune. gel from shoe sole is cumming out i just went to shop and asked about this. As per them there is no warranty on any brand factory product. The shoe price is around 4999 and i brought it in RS.3381 which is big amount for me. And now they are saying we cant do anything on this....
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deepali lal
from Lucknow, Uttar Pradesh
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Lost my pantaloon 5 star card in name of deepali lal Mob. No. 9935868420

Address:Lucknow, Uttar Pradesh, 0522

I have requested the store staff at lucknow in saharaganj innumerable time but all efforts have gone in vain, they are not redeeming my accumulated points and are neither helping us and informing us the exact process to get issued the duplicate card and redress our issue. Since almost past 2 years we are making purchases from the store of huge amounts but are denied of the benefits just due to the default of the company in either redressing...
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Afreen Khopekar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Branded clothes faded after first wash

Address:Mumbai City, Maharashtra, 400092
Website:www.pantaloons.com

Dear team, I had shopped at pantaloons borivali for the very first time on september 21, 2015. I bought a rangmanch kurta and global desi leggings all worth for rs 1800/- .Yesterday just after the first wash the colour of the kurta and legging has faded in a very bad way. I cannot use the clothes again as it looks very bad. I need exchange for same as i have paid for branded products which are suppose to be good and not fade away in the...
+3 photos
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V
variameena
from Mumbai, Maharashtra
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Jealous 21 jeans

Address:400602
Website:pantaloons, vivana

Dear Sir,

I have purchased 3 jeans worth Rs. 4000/- while wearing 1st jeans first time it lost its stiches on my way to the party. I had to come back to change and then when I been to the Vivana-pantaloons-Thane store the store manager was not ready to help in any ways.
I forcefully kept my jeans there to take appropriate decision as per your policy and procedures. Is it advisable to wear such jeans which has such...
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P
Pradeeshnisha
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount collected mrp + vat 5.5%

Address:Dakshina Kannada, Karnataka, 575002

I have made shopping in brand factory (A DIVISION OF FIFL) mak mall plot no 738/4A & 738/5A kankandy mangalore 575002. i have made a purchase of clothes the amount is MRP: 799 They have collected from me RS. 799 + 43.94. i raise the complaints they are telling this is the policy they are following up they told me to complaints any where Regards PRADEESH MANGALORE [protected] [protected]@gmail.com...
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Trisha03
from Bhubaneshwar, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Security staff at south city mall outlet

Address:Kolkata, West Bengal, 700038

We visited south city mall yesterday. While giving us back our baggage at the security area at pantaloons, the security just dropped our packet to the floor instead of picking it up from the shelf and handing over to us. Our packet contained diyas which were broken. When we asked them how can they mishandle our baggage this way, they started pointing to the sign that said - do not store valuables. We told them these are not 'valuables',...
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Soumadeep Gupta
from Jalpaiguri, West Bengal
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Sunglass not exchanged

Address:Kolkata, West Bengal, 700031

If you wanna shop at pantaloons make sure you buy only garments and NOTHING ELSE. Last day I bought a sun-glass from there. There are agents all over the floor who try to lure you to buy the stuff form there. No privacy at all they will follow you like a bunch of . The very next day after the purchase I went back to exchange the sunglass as it was not as good during daylight as it seemed to be at the store. They said that they dont exchange...
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I
irenesinha
from Mumbai, Maharashtra
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Offer of rs. 3000/- discount of rs.500 on any product

Address:Mumbai City, Maharashtra, 400080
Website:PANTALOONS

Pantaloons at rmall mulund west, while purchasing shirt they came to us asking to buy any cloths any product of rs. 3000/- and they will give us rs.500/- off. As i was pleased and confirmed with them in case not fitting will exchange the product. I bought two shirts each costing rs.1599 and rs.1499 and got discount of rs. 500. I am a membership card holder of pantaloons and as this edgy fit indigo nation the pantaloons mulund west rmall shop...
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Rishav71
from Dhemaji, Assam
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Charging for unaccounted purchase

Address:781001

I)Ref my Bill No:Till:03;Tr:70265 dt 08/10/2015 :Time21:20 hrs . Amt Rs.11, 552.33/=paid through debit card. ii)Privilege card No:B[protected], Falguni Dutta. iii)Cashier Name: Sourav Das. iv)I was the last customer at the cashier. An item which I didnot pick: No:[protected];SF Jeans T-shirt, price Rs.899.00/= was billed and charged and debited. Later, when I reached home and tallied the bill with the purchases, this willful damage...
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V
vemu samba
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheque book requirement

Address:Krishna, Andhra Pradesh

Hello Sir/Madam, I want a cheque book urgently. My account number is [protected]. Can u pls send it on the following address: 39-1-57 pantaloons fashion retail pvp mall near chanupatti petrol bunk moghalrajpuram Vijayawada -500010 Regards vemu sambasiva rao...
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H
Harsh9716336372
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Miss selling and miss behaviour

Address:Gautam Buddh Nagar, Uttar Pradesh
Website:Pantaloons

I, Anuj Dwivedi bought a shoes of Lee Cooper from pantaloons in Great India Place Noida and complete address is- Plot No-A-2 Sec-38 A Noida pin-201301 on 13/09/2015 by 7:29 PM and that time they told that if you will have any problem with the product you can come and exchange it within 15 days. I used that shoes for 2 days but it was very uncomfortable even i cant walk for 5 min with that shoes. Today was my leave that is why i had gone to...
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Aparna Appu
from Mumbai, Maharashtra
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Collect extra amount by courier boy

Address:Lucknow, Uttar Pradesh
Website:trendin.comte

Sir, I have got the item but the courier boy which came at my house took Rs972 instead of Rs749. I was not at home and somebody else had received that courier and he did not saw the amount printed on the item and the courier boy said to give Rs972 and he gave the money to him.This comlain is against order no 600166...
+2 photos
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bapun098
from Mumbai, Maharashtra
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Customer care bad service offer

Address:Khordha, Odisha

I was going to your pantaloon shop at bhubaneswar for exchange of my father's shirts, which was purchased by my sister in Delhi pantaloon but my sister not provide us the bill of that purchase shirt.I went just at 1p.m to 2 p.m in between to your bhubaneswar pantaloon shop today.While I am going to exchange counter they told us to go to customer care.when we meet the lady in customer care of exchange of the same she told first provide the...
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M
mounika p
from Bengaluru, Karnataka
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Gave me two different shades of catwalk chappals in my pair.

Address:Bangalore, Karnataka

Hi I purchased pair of catwalk shoes on aug 15th afternoon at Indiranagar, Bangalore pantaloons store which are on sale. After going home when i observed that i got two different shades of chappals in my shoes pair, i approached store customer care, after one week they informed me that they donot have similar model and right now they are not even to give an exchange with other pair of shoes which i like. I want to know what is the point of...
+1 photos
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Rasheeda Boxwala
from Nagpur, Maharashtra
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Defective Items and bad refund policy

Address:Mumbai City, Maharashtra

The store has sold defective items. They could refund the money despite not having any product of the same amount. Their system doesnot accept any product which is of lesser or higher amount inspite of we being ready to pay the excess amount. We are an elderly couple yet they made us run around the store to get signatures. The staff was not at all co operative. They were try to avoid us as we are asking for favours. As a concluding note...
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