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Parimatch India Complaints & Reviews

pari-match.in
4.1
Updated: Feb 3, 2026
Complaints 1806
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1457
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349
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Parimatch India reviews & complaints page 46

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halapadhya
Feb 28, 2024
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On December 10, 2023 I had problems withdrawing funds from my account. Parimatch promised to solve this problem within 30 days, but it's already been the second month and the situation remains unresolved. Now the support tells me to be patient for a while, but they do not specify exactly how long it will take.
I've been playing at bookmakers for a long time and have never encountered any problems like this before. I don't know what to think about Parimatch and it raises serious doubts about their reliability.
Feb 29, 2024
Complaint marked as Resolved 
The problem was that my bank blocked the transaction because it was suspicious. I had to spend a lot of time explaining the origin of the money to the bank, but the problem is over.
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    Krunal mistri
    Feb 28, 2024
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    Player id :[protected]

    Myself krunal mistri

    I have made withdrawal of 42100INR on 9th November.which 3 and ½ month ago.Its been 115 days over.I am contacting them continuously from 9th November to this day and Given my bank statement and updated bank statements plenty of times when they have asked.Even i given them official letterhead from bank also. But when i asked for my withdrawal they are only telling "Your request is currently being reviewed by our billing team. We are awaiting feedback"
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      afash03
      Feb 28, 2024
      Mar 21, 2024
      This thread was updated on Mar 21, 2024
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      I have deposited amount of 6700 in parimatch account and i have waited for 4 hours but my amount is not credited into parimatch account.then i mailed to parimatch support they replied me that there is some technical issue you will get the amount within 5 business days.after 5 days i didn't get my amount so i again mailed to parimatch support they aked my transaction details and account statement. I send all the details and they told that they didn't have the trasaction in their system but i have all the proof i have deposited only to parimatch account only.
      Mar 14, 2024
      Complaint marked as Resolved 
      Parimatch UPI ID is-bharatpe907720179317 name-Cool Cool Refrigerator
      Mar 14, 2024
      Updated by afash03       Can I get the current status of my complaint
      View replies
      Dear, Now don't deposit a single penny in PARIMATCH...They are scamming people now
      Reply
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        Krunal mistri
        Feb 27, 2024
        Feb 27, 2024
        This thread was updated on Feb 27, 2024
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        I have made a withdrawal of 42100INR on 9th November 2023.its been 3 months over, still they have not credited my amount to my bank account and i have already complained this matter in parimatch and given my bank statement and official letterhead from my bank that amount not received.But they still not credited my amount
        Feb 27, 2024
        Updated by Krunal mistri         Not crediting from 115 days
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          Pramodo
          Feb 27, 2024
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          Registered on the app, got a freebet, placed a bet and won Rs 15000. There was an account correction and all the winnings were taken away. Although in order to win back the bonus, I used my own funds. My impressions about the bookmaker are negative.
          Feb 29, 2024
          Complaint marked as Resolved 
          The support was sorted out, found a solution. I will continue to play with Parimatch, the negativity has been smoothed out. There are questions about the service itself, but the guys from support have no questions, they communicate respectfully, you can feel the desire to help the client.
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            BrotherHub
            from Jaburna, Uttar Pradesh
            Feb 27, 2024
            Feb 29, 2024
            This thread was updated on Feb 29, 2024
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            Registered a couple of years ago in Parimatch. Didn't use my account for a long time. I decided to make bets for a couple of days. While I was losing, there were no problems. As soon as I won a couple thousand rupees, I was asked for verification. I passed the verification, deposited money, won, and I was immediately blocked. The bookmaker had 4800 rupees left. Now I don't know how to withdraw this money. There is no communication with me.
            Feb 29, 2024
            Complaint marked as Resolved 
            I was told that my account was blocked due to the use of third party betting automation software. This is the reason why I can't access my profile. I did not know that such programs are banned.
            Feb 29, 2024
            Updated by BrotherHub             I was told that my account was blocked due to the use of third party betting automation software. This is the reason why I can't access my profile. I did not know that such programs are banned.
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              Mr Worldwide
              Feb 27, 2024
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              A very bad experience o[censored]sing a bookmaker's office. Once, about six months ago (I don't remember the exact date), due to my own carelessness I accidentally created a second account. I was betting small amounts, ranging from Rs 5000 to Rs 10000. However, instead of merging both my accounts into one, they were blocked and I received a notification that I can no longer play at this bookmaker and create new accounts. This left a negative impression of Parimatch.
              Feb 29, 2024
              Complaint marked as Resolved 
              Agreed with the support of the site that of the two accounts I will leave the one that I choose the main, and the second profile is finally blocked, because the presence of two accounts violates the rules of the site =(
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                Homek
                Feb 27, 2024
                Feb 29, 2024
                This thread was updated on Feb 29, 2024
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                I can't withdraw my winnings to my wife's card. Earlier I verified my card and withdrew money to it. Today I try to add my wife's card, but I get an error. I have already verified my account, so I don't understand what the problem could be. Do I need to provide my wife's documents to be able to withdraw money to her card? I am waiting for a solution to my problem.
                Feb 29, 2024
                Complaint marked as Resolved 
                Parimatch site support explained to me that I can withdraw money only to my bank card, as the profile registration and further verification was done in my name. They advised me to register a separate account for my wife if I want to withdraw winnings to her card.
                Feb 29, 2024
                Updated by Homek                 Parimatch site support explained to me that I can withdraw money only to my bank card, as the profile registration and further verification was done in my name. They advised me to register a separate account for my wife if I want to withdraw winnings to her card.
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                  Samarjan
                  from Yachenahalli, Karnataka
                  Feb 27, 2024
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                  It is simply impossible to contact Parimatch support. I have some problems with my account and I need help. But I can't find technical support contacts. Judging by the reviews, the support staff here help players. Contact me finally, I'm not going to wait forever!
                  Feb 29, 2024
                  Complaint marked as Resolved 
                  I want to update my review as I have been contacted by support. Support is now working on resolving my issue, everything is fine.
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                    Gaur.V
                    Feb 26, 2024
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                    For some reason I am not allowed on the Parimatch site. Is the site inaccessible for certain regions? I saw an advertisement on Facebook, decided to register, but I can't do it because the site is inaccessible. This is some nonsense and a waste of your time! It is better to avoid such bookmaker offices!
                    Feb 28, 2024
                    Complaint marked as Resolved 
                    They wrote to me and asked me what country I was living in. I explained that I don't live in India now, but I have Indian citizenship. In response to this the guys from technical support told me that the Parimatch site is available only for players from India. It's a pity, but now I know the reason why the site doesn't open.
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                      Karam.in
                      Feb 26, 2024
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                      I place bets in the Parimatch mobile app. I noticed that if I place bets in the application, I sometimes get hang-ups. Unlike the computer version of Parimatch, where I never had such problems. I use the Parimatch app on my iPhone 11, iOS 16.3. Because of these freezes I missed several profitable bets! Now who will give me back the money I didn't earn because of a crooked mobile app!
                      Feb 28, 2024
                      Complaint marked as Resolved 
                      I was contacted and asked to clarify all the details regarding my problem. In addition, they advised me to reinstall the Parimatch app and update the iOS version to the current one. I don't know what helped me, but the freezes in the app stopped.
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                        Chronal
                        Feb 26, 2024
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                        Yesterday I noticed a typo in the odds (it was obvious that the odds had nothing to do with reality). I made a bet, got the winnings. Today I go to my account, but it is blocked. I wrote to tech support, but they told me that my account cannot be unblocked. Please unblock my account.
                        Feb 28, 2024
                        Complaint marked as Resolved 
                        The support staff went to my satisfaction and unblocked my account, explaining that the rules of the bookmaker's office specify in what cases the bet can be considered invalid.
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                          Dasra
                          from Hajipur, Bihar
                          Feb 26, 2024
                          Feb 28, 2024
                          This thread was updated on Feb 28, 2024
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                          Resolved

                          Why can't I verify my profile? Yesterday I sent a request for verification, uploaded all the necessary documents, but my profile still has the status "Not verified". Where can I go to speed up the process of verification of my profile?
                          Feb 28, 2024
                          Complaint marked as Resolved 
                          I wrote to support. No reply, but they verified my profile almost immediately. My advice to those who find themselves in the same situation: don't waste time and write to support at once.
                          Feb 28, 2024
                          Updated by Dasra                           I wrote to support. No reply, but they verified my profile almost immediately. My advice to those who find themselves in the same situation: don't waste time and write to support at once.
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                            Mountbatten
                            from Oachira, Kerala
                            Feb 26, 2024
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                            Trying to place 5 bets at the same time, but I can't do it. Tell me what could be the reason. Before that I put 3 bets in one day, no problems. But yesterday I tried to put 5 bets, and nothing comes out. I have never met such a thing, although not the first year I work with bookmakers.
                            Feb 28, 2024
                            Complaint marked as Resolved 
                            The support person informed me that there was not enough money in my balance to place so many bets at one time. I topped up my balance with another Rs. 5000 and the problem disappeared.
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                              Taobao
                              Feb 23, 2024
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                              I don't understand how to withdraw the bonus money I received for my first deposit. I deposited Rs 30, 000 and received Rs 3, 000 bonus money. This site is not clear at all about the bonus terms and conditions. Why do I have to read the site rules EVERY DAY to understand how I can withdraw my bonuses!!! The site is exactly created for PEOPLE?
                              Feb 26, 2024
                              Complaint marked as Resolved 
                              I have read the rules of the site. To withdraw bonus money, you need to fulfill certain conditions. I thought that bonuses can be withdrawn even without betting. This is my fault for not familiarizing myself with the rules of withdrawing bonus money. The problem is not relevant, but later I will complete this review if someone will be interested in the result.
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                                Kubali
                                from Madhepura, Bihar
                                Feb 23, 2024
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                                Can you explain me why my account balance is not updated immediately after a winning bet? Sometimes it takes several hours to see your winnings. This is not always convenient, especially when you plan to make another bet, but you don't know what your current balance is. I use the Parimatch site via Google Chrome for my computer.
                                Feb 26, 2024
                                Complaint marked as Resolved 
                                Cleaned cookies and the problem went away by itself. It's time to add this solution to the list of popular issues on the Parimatch website.
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                                  Nasdaq
                                  from Habibpur, Bihar
                                  Feb 23, 2024
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                                  Good afternoon. My account was blocked. The reason given by the Parimatch staff "When depositing funds to your account, a bank card with stolen status was used". However, I deposited funds with my own bank card. Please unblock my account. I believe this was an unfortunate mistake. I wrote to technical support a couple of hours ago, but I haven't received an official reply from Parimatch yet. I am duplicating my message here as well to solve this problem as soon as possible.
                                  Feb 26, 2024
                                  Complaint marked as Resolved 
                                  I solved the problem with Parimatch support. It turns out that at the moment of deposit transaction, the card was temporarily blocked by my bank, as the transaction seemed suspicious to them. The problem was solved with the bank and Parimatch. The next payments will be made accurately.
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                                    Doruk
                                    from Gadhra, Jharkhand
                                    Feb 23, 2024
                                    Feb 26, 2024
                                    This thread was updated on Feb 26, 2024
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                                    Resolved

                                    Experiencing withdrawal problems

                                    I am very disappointed with my experience at this casino. I have been experiencing withdrawal problems for several weeks. After winning over 30K in a single bet, I expected a quick and reliable withdrawal to my card. However, the money has not arrived for five days now and the support team has been unresponsive to my inquiries. This experience raises serious doubts about the reliability of the casino and the honesty of its operations. I recommend...
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                                    Favorite
                                    from Gaganbawada, Maharashtra
                                    Feb 22, 2024
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                                    It is impossible to win with deposits less than Rs. 15000. You need a big financial cushion not to nullify your deposit on your first bets. I still can't get the bonus money for the first deposit.
                                    Feb 26, 2024
                                    Complaint marked as Resolved 
                                    I will add that I received the bonus money after verification. But I still advise you to play with large sums to feel more confident. This way you can place many bets, and one profitable bet will help to cover several losing ones.
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                                      Piradi
                                      from Bengaluru, Karnataka
                                      Feb 22, 2024
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                                      Payments last 5-6 days. I don't understand the reason for delayed payments, tech support answers once in 2 days. I can't withdraw the whole amount from the balance, only 70-80% of the deposit. I hope that by contacting here, my problem will finally be heard.
                                      Feb 26, 2024
                                      Complaint marked as Resolved 
                                      The support staff provided detailed explanations regarding delays and withdrawal restrictions. They also took measures to speed up payments. So far all my questions have been answered. The only request: please speed up the response time to support questions.
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