Paschimanchal Vidyut Vitran Nigam [PVVNL] Complaints & Reviews

Dear Sirs, Iam a Domestic consumer at Hapur. MySC no. is PV_210982 & A/C No. is [protected]. Iam regula rly paying my Electricity consumption bills. Unfortunately for the last 2-months my following payments have not been updated. 1-Nov-14 Rs338/- Paid on[protected] Ref No-[protected] 2-Dec-14 Rs442/- Paid on[protected] Ref No[protected] You are therefore requested to kindly update the above payments in your records and inform the undersigned. Kindly acknowledge the recreipt of the letter & oblige. Yours Faithfully sd-virendra kumar garg 1042-chandi road, Hapur

COMPLAINT NO.[protected]. .RESPECTED SIR DESPITE MY REPEATED REQUEST AGAIN FOR THE MONTH OF OCT. 2014 THE INFLATED BILL HAS BEEN SENT. THE CURRENT READING OF THE METER(PLZ CHECK THEPHOTO IN ATTACHEMT) IS 3879. WHERE AS THE BILL SHOWS READING AS 3993. I AM NOT ABLE TO PAY SUCH HIGH BILLS. ALSO EVERY TIME I HAVE TO VISIT YOUR OFFICE FOR BILL CORRECTION. BECAUSE OF VERY POOR HEALTH I AM NOT ABLE TO MOVE. FOR GOD SAKE. CORRECT THE BILL WITH IMMEDIATE EFFECT. SENT ME THE EAMIL OF THE CORRECT BILL. ELSE GOD WILL NEVER FORGIVE YOU FOR THE SIN YOU ARE COMITTING. HOPING FOR QUICK RDRESSAL OF THE GRIEVANCE. RAJ RANI A-82, KENDRIYA VIHAR SECTOR -51, NOIDA. MOB:[protected] RESPECTED SIR, I AM OLD AGED LADY OF AGE 88 YRS. UNABLE TO MOVE & HAVE NO SOURCE OF INCOME. MY ELECTRICITY BILL FOR THIS MONTH DELEBRATELY MANUPULATED TO RS. 2230/- THE ACTUAL BILL IS AROUND RS.1000/- NO BODY LISTENS IN SECTOR 39 .OFFFICE. CURRENT METER READING IS 3725, PREVIOUS M.READING IS 3551 . WRONG METER READING IS SHOWN ON BILL WHICH IS 3997. PLZ HELP ME & DIRECT UP ELECTRICTY BOARD TO TAKE ACTION AGAINST THE GUILTY. MY COMPLAINT NO. IS.[protected] WITH REGARDS RAJ RANI : MOB :[protected]

Dear sir, We regret to inform you that I am resident of Rahul enclave, Loni, ghaziabad (UP)201102. I am not received the bill sience last year April 2013.My connection no is 5831/717439. So i request you please arrange the bill. Shilpa iqbal [protected]

Dear Sir, This is to bring to your kind notice that the our bill has been inflated by more than 100 % where as the electricity supply in the month of June has been miserable but the bill given to us is irrelevant compared to the last month. I understand that the tariffs are revised but the unit consumption shown in the bill is completely absurd. Please find attached herewith the bill given to us which shows a unit consumption has has gone twice compared to the last month. Is it possible for a 2 KW connection to consume as much as 1171 units in a month having no electricity for at least 6-8 hours?As a part of agitation we are not willing to pay the full amount charged to us, we seek your help in this regard to resolve the issue as soon as possible.Shahzad Sadar[protected]

Subject: Complaint for recieving excess amount on Electricity Bill Dear Sir/Madam, This is regarding my Electricity Bill of PVVNL, Where I am recieving bill with some excess amount as LAST BILL ARR inspite of summiting payment on time via www.uppclonline.com. And recieved acknowledgement email from UPPCL from self.[protected]@uppclonline.com My request is to resolve this and do the needful to update my bill rightly. All needed details is given below: Account ID: [protected] Name:BHASKER DUTTA S/O SH P. N. JOSHI 4/15 PALM ROAD INDIRAPURAM =, GHAZIABAD (1) Bill Date:[protected] BILL NO:SB14E180C40403701 BILL MONTH: MAY-2014 The Bill of amount Rs. 2781/- with the Reference Number [protected] has been made on[protected]:01:46 VIA www.uppclonline.com (2)Bill Date:[protected] BILL NO:SB14F23PC40407095 BILL MONTH: JUNE-2014 In this bill, payble amount is 7284 which is current total plus last bill arr i, e. 4502.53+2761.But when i am paying online it is showing only Rs 4502 need to pay. I am recieving continues wrong bill amount in my electric bill as LAST BILL ARR Kindly send updated bill with right amount so that i can summit my Electricity bill. Regards Raja Banerjee [protected] raja.[protected]@gmail.com

My Electricity Bill No.[protected] generated on[protected] Rs. 6962 Bill No.[protected] Billing Period[protected] to[protected] days Meter Reading 1242.00 to 2499.00 - 1257.00 KWH Bill Amount Rs. 6962/- [protected][protected][protected][protected][protected] Previous Billing Bill No.[protected] for[protected] to[protected] days Meter Reading 1210.00 to 1242.00 - 32.00 KWH Bill Amount Rs. 301/- [protected][protected][protected][protected][protected] Bill No.[protected] for[protected] to[protected] days Meter Reading 1187.00 to 1210.00 - 23.00 KWH Bill Amount Rs. 263/-

On Dated 09/11/2013 at 14:53, Electricity metre was checked by the Dept. and Found metre running Slow, though it was properly sealed and Seals were Intact. On 20/12/2013, officer's came and replaced the metre and a penalty pf Rs 21, 000/- by Cheque was paid. But after some days i got a letter from Electricity dept{Adhishasi Abhiyanta Electricity, Khand -5 Sector-20}of Local Assesment S.No: 486 of Rs.92, 209/-... Now I am mentally stressed due to this problem as i had paid all the previous bills on time and though its dept metre was slow why should i pay such huge amount...!! Thanks & Regards S.K Bansal N-198/Sector-12 Noida-201301 Mob: [protected]/88 **Note: 1.Testing Report is attached (Seal was Intact) 2. Charged Rs 21000/- at the time of Checking (Receiving attached) 3. Pink Color Assesment of 92, 202/- sent by post to my address

I am Amit Kumar S/o Rati Devi resident of Vill- Bhiddahedi Post- Morna Distt. Muzaffarnagar (U.P), I have electricity connection No.2108/108379, Name of Rati Devi in Morna, I have Paid All Electricity Bills. But Mr. Sunil Kumar Gupta (S.D.O-3) Bhopa Last Week Dated14/03/2014 Disconnect my Connection and cut my Electricity Wire at pole. So. I am Requested your to take an action on this activity please.

Urgent/confidential&reminder
To,
Respected sir,
(All concerned officer, to whom it may concern)

Sub- complaint against bribing & not provide me new domestic meter connection for residential house on govt rate, since december, 2013 further mis-behave with me and creating problem and also threat to me etc.
Sir,
I would like to inform you and draw your kind attention towards the corruption & malpractices for providing a new domestic meter connection in pratap vihar, ghaziabad area. Sir i have applied for a new domestic meter connection for residential purpose at j-212, pratap vihar, sec-12, in sdo, pratap vihar, electricity office, ghaziabad in the month of dec, 2013 and also to acxician rathi, vijay nagar pvvnl electricity office. After past of three month till date, they are not provide me a new domestic meter connection and not heard my grievance and returned to me always without provide to me new domestic meter connection and demand for new domestic meter connection i.E. Around rupees 60 to 70 thousand (Now i cleared stated) for providing a new domestic meter connection to me as a bribe by je r.S.Yadav. Earlier this type of complained have also been lodged by other people against the said je for asking bribe to this effect.
3. I refuse and denied for giving any type of bribe to this effect than they convert the rule and showed that my house becomes in a multi story building instead of domestic house and said its comes under a bahu manjila imarat and directed to me by je & sdo, pratap vihar that you have to submit 1000/- at rathi, vijay nagar, ghaziabad electricity office for get an electrification for new domestic meter connection and your house comes into commercial house thereafter we will be start the process for it and quoted the rule about bahu manjila imarat. Later, i reliesed that this is unfair means and it is corruption by them to providing me a new domestic meter connection.
4. As per govt. Of india order and as per rule there is no provision for get an electrification to providing/getting a new domestic meter connection for domestic residential house i.E. 83 sqr feet whether it is for one manjil or three munjil house. The electrification is applicable only for multi story building; complex house called and comes under as a bahu manjila imart or commercial building/complex. Thereafter, i again submitted an application against the same at rathi, vijay nagar, ghaziabad office to provide me a new domestic meter connection without any electrification at govt rate i.E. Near about 6 to 7 thousand but they had not heard my grievance. Thereafter i complained the same to grievances readressal office but my problem is still same. After that r.S.Yadav je said and threatened to me that why had you complaint against me, now see what can i do. Than he sanctioned meter load for 11 kw as a commercial meter. I submitted that there is only 4 kw or 5 kw meter connection held in pratap vihar area to every one, so why this type of behave done with me for providing domestic connection. Sir i am facing a lot of problem and how can i reside in my house without light .
5. Further i would like to bring your notice that there is big scam and silent corruption and malpractice and there is no citizen charter functioning in ghaziyabad area. They are asking money as bribe and earning unofficially money under table against providing the domestic meter connection means “there is a fixed plan, if somebody not gave to them money unofficially as they demanded or asked by junior engineer (As a bribe) they will not provide, domestic meter connection. If somebody denied and complaint about it than they converted the rule and convert the domestic connection into a commercial connection and showed false rule as a bahu manjila imarat and made out various types of charges through electrification and also harassed to the personnel and create lot of problem/difficulties till the person agreed for it to give him money as they demanded. After that they provide him new domestic meter connection on domestic rate and unofficially charged the commercial rate and rest of money distributed amongst them. This is the method of their bribing and earning. If somebody not agreed to give them money as they demanded than they do this type of act. Since, i have not given/paid any type of bribe to them. So they not provide me domestic connection as per govt rate. Further i have also been submitted an rti application for enquire into the matter whether the domestic connection required any electrification or not but reply is still awaited and also given an written complaint against them to grievance office at ghaziabad & meerut but no one action has been taken against them. Since because they are known to each other very well. An early action is required to stop such types of corruption.
5. In view of the above, therefore i am requested to you please look into the matter personally and take necessary action against him for asking bribe for official work and posted out the siad croupt je at the earliest who misuses his power as he done and also sanctioned the domestic meter load for 11 kw instead of 4 or 5 kw. Sir once again i request4ed to you please solve my problem and provide me domestic meter connection on govt. Rate as per norms without any commercial rate.
Thanking you,
Yours faithfully
Prabhunath sah
My contact no are- [protected], [protected]
Add- j-212, pratap vihar, sector -12, ghaziabad (U.P).

Sub- complaint about bribing & not giving/provide to me new domestic meter connection for residential purpose on govt rate, since december, 2013 and creating and mis-behave with me and creating problem and showing other rule for domestic meter connection in this effect.
Sir,
I would like to draw your kind attention towards the corruption for providing a new domestic meter connection in pratap vihar, ghaziabad area that my name is prabhu nath sah, reside at j-212, pratap vihar, ghaziabad near sdo, pratap vihar, electricity office, ghaziabad.
2. Sir i have a 100 gaj residential plot no j-212, in which i have build a residential house for residential purpose. I have applied for a new domestic meter connection for residential purpose at j-212, pratap vihar, ghaziabad and application for new domestic meter connection, in this regard i already submited an application for new domestic meter connection in the month of dec, 2013 at pratap vihar and rathi, vijay nagar office. After past the two month they are not giving me a new domestic meter connection and demand for it around indian rupees 60 to 70 for new domestic meter connection as a bribe.
3. I refuse for giving any bribe for new domestic meter connection than they convert my house as a multi story building instead of doestic house and shown my house as a bahu manjila imarat and directed to me je & sdo, pratap vihar that you have to pay/submit 1000/- at rathi, vijay nagar, ghaziabad electricity office for get electrification for new domestic meter connection thereafter we will be start the process for it and quoted the rule about bahu manjila imarat. After that later i reliesed that this is unfair and corruption. As per rule & as per govt of india order that there is no any provision for electrification of a domestic house for getting new meter connection whether it is for one manjil or three munjil house and electrification is applicable only for multi story building or commercial building/complex. Than i submit an application against the same at rathi, vijay nagar office for provide me a new domestic meter connection without any electrification at govt rate i.E. Its cost around 6 to 7 thousand for geting new domestic meter connection but they not heard my greivancve and pressing hard to me for get electrification in this regard since i have not paid any bribe to this effect and also submited a rti application for enqire about the matter.
4. In view of the above you are requested please look into the matter personaly and give/provide me a new domestic meter connection at my residential domestic house on govt rate.
Thanking you,
Yours faithfuly
Prabhunath sah – my contact no are- [protected], [protected]
Add- j-212, pratap vihar, ghaziyabad (U.P).

Dear Sir, May we bring to your kind notice regarding the receipt of Wrong generated Monthly Electricity Bills of our residence D-99/B, Sector-15, Noida. We are facing a lot of problems due to repeated receipt of wrong bills, as enumerated under: • Sir, you will kindly see that in the Bill received for the month of October 2013, your concerned Deptt. has inadvertently charged for 160 Units, whereas the total units consumed in the October 2013 is 30 Units. Since, I was not at home for couple of months, my aged father has deposited the total bill amount of Rs. 2665/- vide cheuqe no. 906238 dt. 30.10.2013. • Similarly, in the Bill of November 2013 (Current month), the total Unit consumed is 53 units, however the concerned deptt has made it for 160 units . In addition to this, late payment charges of Rs. 4.26 was imposed, whereas you will kindly see that the bill of October month was paid on 30.10.2013 before due date. • Sir, it is to inform that due to non-working of meter for a long time, and upon our several requests, our old meter (No. M14101300EC243) was replaced with New Meter on 05.10.2013 (Copy of the Meter ceiling Certificate is attached). However, the concerned deptt. has not updated the records and our old meter no. is still appearing on the current Bills. • We are receiving the bills one or two days before its due dates, and it is becoming very difficult for us to pay on time due to time inadequate. Request to please instruct the concerned persons to deliver the Bill at least one week prior date of its due date. • Many times we do not receive the bills for days, on being asked, we are told to personally go to your respective office to collect the same. It is really upsetting and embarrassing. Sir, due to the above reasons, we are facing a lot of problems both financially and physically as the concerned deptt is charging over units every month. Hence, you are requested to kindly intervene and instruct the concerned persons to furnish the reasons for wrong generation of Bills and late charges. Also, please instructions may please be passed for adjustment of excess payment received by the concerned office with the current bills charges and resolve the issues at the earliest. Sir, your early intervention would be highly appreciated please. Regards, Surendra Singh C/o Govind Lal D-99/B, Sector -15, Noida Mob: [protected]

We are having electricity connection vide account no- [protected] in the name of OM PRAKASH PUROHIT . Despite so many written and personal requests our electricity bill is being issued showing consumption of 320 units, though we are consuming only 1-10 units of electricity per month as our flat remains close as no body is presently residing permanently at our flat. Despite so many requests the concerned staff / authority is not taking any action and issuing bill under METER STATUS - as 'F". As a medium class and retired person I am not able to pay such huge amounts which concerned staff is generating every month without any mistake at our end Please help-------- For ; OM PRAKASH PUROHIT CEll[protected] E mail; [protected]@gmail.com [protected]@gmail.com

there are total 2500 voters in our village. total transformers are 4. and the connections are 100. approx 20 connections are on 1 transformer. we have complained before but J.E. said to buy personal transformer by our cash. we will not be granted transformer from government. we are in big trouble as there is no electricity. we are paying bill without no any using electricity from 5 years. village- peli taga district Amroha pin 244231 uttar pradesh

We are the residents of III-A Nehru Nagar,the house no. 99 in our locality is continuously using the electricity by Katia for marble cutting and grinding.We have already complaint to the line man but he has been bribed by the owner of III-A 99 Nehru Nagar. He is continuously stealing electricity since the start of his house construction. We request you to please take the strict action because these kind of deeds are responsible for power shortages and loss to the exchequer.

Dear Sir,

Electric pole of 11 kV is totally rusted at base as per photo attached. The said pole is in front of the Shoprix Mall in Vaishali sector-4, Ghaziabad. Please note many school children board their buses near the said pole. Hope you will forward the information to relevant authority. I propose Paschimanchal Vidyut Vitran Nigam Ltd., should include on their portal, mail id of various executive authorities (apart from land-line and mobile numbers) who have to take action on such complaints and we can send our complaint directly to them.

Thanking you in anticipation.

With Best Regards,

Deepak Vaidya

Sir,

I am residence of Raj Retreat Apartment, Defence Colony Bhopura, Ghaziaba. I want to log a complain for my neighbour"house number;--A104" he is working as a line man in PVVNL.

1:--No electricity meter from more than one year.
2:-- If there is no electricity in the society then he always use to steel electricity from other.
3:--Being as government employee he own a shop and can be found there, means he don't go to office also.


Hoping that all the member in PVVNL are not corrupted and will the necessary action.

I am suffering from a complaint of electric meter which is not working even display is not coming for last four months. I have complained to the electricity department (PVVNL, SDO, Sector-108, Noida) in writing, but no action is taken in this regard. I have paying the bill regularly. It is very serious matter. So kindly look into the matter and take serious action.

Account No:[protected]
Book No:[protected]
Meter No: E02278
Name: Mr.Chandan Singh Pawar
G-6/1, Shatabadi Enclave,
Sector-49,
Noida.(u.p)
Mobil No: [protected] / [protected]

Yours faithfully
Chandan Singh Pawar

Hello,
I have recently moved from Raj Nagar, Ghaziabad to Indirapuram, Ghaziabad. In raj Nagar, Power Cut per day was in tune of 2-3 hours a day but in Indirapuram it is around 11-12 hours a day in Nyay Khand -1 area & 7-8 hours during night, which is unbearable

No one can sleep at night as Inverter also can't be charged with such high rate of power cut.

Please help

Our area is not getting proper electicity bill on time due to which we are facing so much of problem and electricty department of our area is not taking any response to our given complaint. They unnessesarily used to take fine every month on the payment of our bill. So we reqest that you may take severe action against it.

I have paid my Electricity bill for Jan 2013 via Cheque payment and got receipt from Paschimanchal Vidyut Vitran Nigam Limited, when I gone for making payment for the month of Feb 2013, Clerk refuse to take cheque, he said your cheque is bounced. Immidiete I rushed to Bank and asking for any bounce, my Bank told me your cheque is not presented at Bank till date. Than I contacted again this Clerk of PVVNL and told this story, he is very rude and not listen any thing and asking make payment through DD with penalty only.
I want to know from PVVNL officials why I should pay penalty & payment thorugh DD because there is no my mistake your department did not submit my cheque in my Bank.

My Book No. 9041
Connection No. 243323
Name: DEVENDRA KUMAR
SECTOR-41, NOIDA