Patanjali Ayurved Complaints & Reviews

Hi there,

My order ID #829391 is not yet delivered and it's more than 3 weeks now. Neither their call center picks up the call nor the email support responds. Status on the app says delivery failed but I don't see the menu refunded.

Please take Cognizance of the matter and help me resolve the issue.

Thanks
Sharath

I placed an online prepaid order for 4 items with Patanjali vide Order no. [protected], dated[protected] for Rs.1024. I recd. a packet, and on opening I found there goods other than what I ordered. These goods, as per invoice pasted on the packet was for some one in Andhra Pradesh. I informed customer care, with complaint number OM[protected]. They asked for photo of goods & invoice. I have sent it three times on their demand. They have refunded me first Rs. 370. on 03.06.2021 & Rs.284. on 10.06.2021. Today they have closed the complaint. I want balance refund. They should also take back goods wrongly sent.
B. K Gupta. [protected]
Agartala, Tripura

I am very disappointed with this peedanill spray. When I was spray over my skin it burn my skin and make a white mark...

I want my money back..

Sir,

My order no 721343 received by me on 21st May but I have received only first 15 items of my bill as per above order. I have intimated so many times through mail but no action has been taken yet. Kindly resolve my problem as I have already paid for my order.

Hi,

Register complaint for order# [protected] placed on 19th April 2021.
Complaint - I have not recieved the order yet. The status on the tracking site shows it has been delivered.

Please try to deliver it as soon as possible or get my money refunded.

Must say, ridiculous service from Patanjali. Will never order again. Have tried contacting several times on this issue.

Name - Priyal Saxena
Shipment was sent through : DTDC COURIER
Shipment Tracking id :[protected]

Regards,
Priyal

Dear sir,
My online order cancelled but still my card payment not back.My order number is 831057
My order date 19/05/2021
Please refund my money as soon as possible.I urgently need my money.

Oder no : [protected]
Dated : 12 May21

I still havnt received the order ..no customer service exists...no one answers the phone or voicemail or email.

Very dissatisfied..pls help to refund the money.

Thanks amit Arora

मैने DT. 31.05.2021 को स्वदेशी कार्ड हेतु apply किया था जिसके लिये member fee ₹100.00 एवं recharge के लिये ₹1500.00 कुल 1600.00 का भुगतान मेरे द्वारा UPI के माध्यम से किया गया है। पतंजलि फर्म द्वारा मेरे आवेदन पत्र को रद्द कर दिया गया, परन्तु राशी आजतक वापस नही किया गया है जबकि मेरे द्वारा उनसे राशि हेतु अनुरोध भी किया गया है।
मुकेश कुमार सिंह
मो० [protected]

I have placed an order on 28th may 2021 of Rs 1957/- but received an order of Rs.1337/- on app its showing order completed but yet not received my 2 products. If tou want we can share an screenshots of order placed an invoice bill of order received. Kindly do the needful as soon as possible. We have contacted call center vut no response was there no body is picking up the call.

Dear All,

Subject : Ticket Id :- [#OM[protected]]

I place my order on 27th May, 2021 which i supposed to receive in 4-6 days. My order no. is [protected]. Now when i am connecting customer care, they are not able to give any satisfactory answer about the delivery, even sometime they disconnect my phone call.

Kindly take this issue on priority so that I can receive my order ASAP or else Please cancel my order.

One more suggestion for Patanjali, if you are not in position to deliver the product, Kindly stop taking order on your application.

Thanks and regards
Puneet Singh
[protected]
[protected]@gmail.com

Sir / Madam, My order no [protected] placed on patanjaliayurved.net on[protected] at 5.40 p.m. is not yet delivered to me. The tracking on DTDC couriers shows that the package is in Coimbatore whereas the destination should be Madurai.Can you resolve the matter immediately pleaseRegards, Narayanan Subbiah[protected]

I ordered goods from orderme app of Patanjali Ayurved vide order no Order No 860808 ]
Out of total 11 items of Rs 2567.00, there was one item 2 no Caronil Kit, but at the time of receiving goods I found that only one no Caronil Kit was delivered while bill with the consignment was same as I ordered.
Initially it seems a mistake from delivery point and I raise complain to mail id as provided in orderme app i.e. [protected]@orderme.co.inbr...

This is reg Order no. [protected] (INVOICE ATTACHED) . I ordered the below 4 items. However, I received just 2 of them, which are Cow ghee and Amla Juice.

1. Aloevera juice - 1 ltr (1 Qty)
2. Amla juice - 500ml (2 Qty)
3. Cow ghee - 1 ltr (1 Qty)
4. Giloy juice - 500ml (2 Qty)

I have already sent multiple mails to their customer care emails. They close the ticket on their own without any resolution which is highly frustrating. Their consumer numbers are not even reachable at all. They seem to be dead! I did not at all expect this kind of attitude from a brand like Patanjali. Highly highly disappointed.

Please initiate the refund for the rest of the items as at the earliest on my original source of payment.

My mob : [protected].

Regards,
Aditya Seth
Bhopal (MP)

I ordered medicines for my 87-year-old father from Patanjali Orderme app on May 15th, and this order is still not left Patanjali Haridwar (as stated by their customer service and Bluedart team) till date 8th June 2021.
The response from customer service is very unsatisfactory.
The phone support hold time is more than 20 minutes. The customer services representative always say that they will escalate the problem. They have no updates to my earlier calls which they escalated.
They disconnect the phone stating that many other people are also in the queue. They don't transfer the call to the supervisor/ manager.
The email support: I always receive two responses: I) Your request is received. ii) Your request is closed with no mention of the resolution.

I am wasting over 1.5 hours each day talking to and writing to their customer service with no resolution at all. They don't have a provision of refund like other online players.

Thanks

I ordered grocery from the order me app of Rs. 1111, I still didn't get my order and there is no option to cancel the order or refund.. When I check the expected delivery it says[protected]..what rubbish??..

I parvathy lal s, Laila Vilas pk k nagar 151 pattathanam, vadakkevila p.o. kollam kerala, pin- 691016.
Sir, I had ordered via online purchase and had already paid for this following items:-
1.amla juice 1L -2nos
2.aloevera juice 1L -2nos
3.turmeric powder 200gm -1 nos
4.saundarya aloevera gel -1nos
5.mustard oil 1L -1nos
6.giloy juice 500ml -1nos
After receiving the courier what I got was that:-
In the cash memo provided along with the courier stated following item:-
1.aloevera juice 1L- 2nos
2.turmeric powder 200gm -1nos
3.amla juice 1L -2nos
4.giloy juice 500ml -1 nos
5.saundarya aloevera gel 150ml -1nos
But what I received actually in hand is:-
1.chyawanaprash alveh 1L - 1 nos
2.powervita -2nos

What are the steps to be followed to get the actually product that I have ordered???

Had placed order (order no: [protected]) on 24th May 2021 for Divya Jwar Nasha kwath and Divya Kutki churna each with a quantity of 3. Received delivery for just Kutki churna on 1st June 2021 and the status of order shows as delivered. Have still not received Kwath delivery. Either refund the money back or deliver the amount of Rs.135 at the earliest

I have not received my order id 1041509 .. i have tried to contact you through your helpline no [protected], [protected], but no one is responding to my call .. i have placed my patanjali order via order me app on 5th june but till now i have not received it neither i have got any conformation mail also on my mail id .. kindly please respond to my complaint immadietely and update me regarding this order id

Order no 1035620 not recieved

I had ordered through Orderme app products worth Rs.1310. They sent a box on which the receipt itself says consignment weight is 107 grams. Order weight should have been 2.44kg. This receipt has bar code also that can be checked.
There is nothing in the box. No products received. I have asked them to take the box back and check. I have sent photos of the receipts and the box also.

It has been 12 days but no refund. No Managers or Supervisors connect to the customers. I call everyday.

Other orders received successfully. Be careful from ordering through Orderme app. Not all times but sometimes they don't send products and then don't refund money also, as in my case 12 days have passed with no response.