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Patanjali Ayurved Complaints & Reviews

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Updated: May 25, 2024

Complaints 1741

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288

Unresolved

1453

So far, so good. Patanjali Ayurved is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Patanjali Ayurved will keep up the work and continue to help more customers with their concerns even better 🤝

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Patanjali Ayurved reviews & complaints page 7

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I ordered items through your OrderMe app on 18.06.2021 order no.1108700 in which one product (oil combo) was not according to my order.Upon complaining about it to your customer care, they told me that I will get a refund of Rs.310 in my patanjali card. After many calls till date (2 months)i didn't get the refund.Today also I recharged my Samriddhi card online with Rs.1000 .The money gas been deducted by my bank account but no recharge gas been done They have told me wait for 24 hrs.God knows I will get the money or not.

Jul 31, 2021

Complaint marked as Resolved

I got my refund though very late ( almost after 2 months) but i got refunded. Besides the recharge amount got credited to my card within 24 hours.My problem is resolved.

Patanjali Ayurved customer support has been notified about the posted complaint.

Verified Support

Jul 30, 2021

Patanjali Ayurved Customer Care's response OM
Dear Sir/Ma'am,

In response to your query, we would like to request you to contact helpline number [protected]. Alternatively, email your concern at [protected]@orderme.co.in to have a detailed solution.

Team GRC

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O

o oo

Sep 9, 2021

आज 9 स्प्टेम्बर 2021, 3 बार कंप्लेंट कर चुका हूं फ़ीर भी थोड़ा थोड़ा डॉट्स है अभी भी पतंजली दूध बिस्किट में आगे पीछे दोनो साइट चेक करे, अभी बिस्किट में खड्डे भी है बीच बीच में, अलीबाग रेवदंडा येथे

Refund amount in Patanjali Samriddhi card - Comment #3891573 - Image #0

Refund amount in Patanjali Samriddhi card - Comment #3891573 - Image #1

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Address: 216-217 Lower Ground Floor, Shankar Road, New Rajender Nagar, Delhi - 110060 (Near Dda Side No 1)

Stringent action should be taken against these sub standard low quality product sellers as they are looting the poor customers and also risking the health of consumers. The product I bought on 23rd July 2021 has Manufacturing date of 25.03.2021 and mantioned as best before 3months from the Manufacturing Date. After consuming this product i felt discomfort in my abdomen and also it cause loos stool, so i need to take medicine to cure from it. The store didn't given me the bill as there was renovation was going on and the total billing amount was Rs 565 including othet items which i had paid as cash. Iam very disappointed with their unprofessional and unhealthy service. Conduct an immediate inspection to save other customers health from buying these substandard expired ayurvedic products from Patanjali Stores.

Patanjali Ayurved customer support has been notified about the posted complaint.

Jul 25, 2021

Updated by Giri2019 I want compensation for the same and let me know how can i use your other products which is claim to be beneficial for various health condition and prevention of diseases. I had also bought apple cider, honey, Kesh Kanti Oil, Amla Giloy ras etc. I will not use them until your office prove your authenticity and provide clarification on this matter.

Jul 26, 2021

Updated by Giri2019 Baba ji please lookinto it, as there are numerous ayurvedic centers and organisations in every region. One of them is Patanjali. But the way you are serving the customer will put you down some day

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Patanjali Ayurved Customer Care

from Haridwar, Uttarakhand

Jul 27, 2021

Verified Support

OM
Dear Sir/Ma'am,

In reference to the concern stated by you, we would like to request you kindly email us your complete concern, product details along with your contact number, address at [protected]@patanjaliayurved.org to assist you further.

Team GRC

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I had ordered Patanjali tablets on Patanjali website. Order No: [protected]. Even after a week, the order was neither shipped nor the status on portal changed hence I cancelled the order and ordered the same tablets on amazon.in. Amazon delivered on the committed date.
Patanjali has failed even to refund. The customer care without understanding just gives false commitments of refund in 3 -4 days. I have already received 3 mails giving false commitments. My ₹1560/- is locked. Kindly support and refund at the earliest.

Patanjali Ayurved customer support has been notified about the posted complaint.

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Patanjali Ayurved Customer Care

from Haridwar, Uttarakhand

Jul 23, 2021

Verified Support

OM
Dear Mukul Ji,

We sincerely apologize for the inconvenience caused to you. In response to your query, we would like to request you to contact helpline number [protected] & [protected]. Alternatively, email your concern at [protected]@orderme.co.in to have a detailed solution.

To raise your grievances, you may also reach us at
Facebook: https://www.facebook.com/GRCPatanjaliGroup/
Twitter: https://twitter.com/GRCPatanjali

Team GRC

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Address: Surat

Today I visited patanjali store named as chakradhar store at Surat and purchased havan samagri, dhanshree basmati rice, kesh
kesh kranti silk shine shampoo, and gulkund. Bill no 13943 dt.[protected].
Behavier of cash counter boy was very rude and answering very bad manner, other customer also asked him not to talk inn shouting and rudly but didn't stopped.
I will never go to this patanjali store now.
Satish Jani,
Mo. No [protected]

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Patanjali Ayurved Customer Care

from Haridwar, Uttarakhand

Jul 22, 2021

Verified Support

OM
Dear Satish Ji,

We sincerely apologize for the inconvenience caused to you. In reference to your concern, we would like to request you please email us the complete details, shop address along with your contact number so that we will escalate this issue to the relevant department to assist you further.

Team GRC

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Address: Gh64, flat no. 103, sector 20 panchkula

Atta was purchased 2 days ago and it contains insects and worms. I feel so disgusting rn having eaten the same

+1 photos

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Address: 28-ASTREET NO 2JAIN NAGAR, RAILWAY ROADMEERUT

I bought Patanjali honey (250gm ) pack from market . I want to complain about its quality. Quality of the product is very very bad. Honey is freezed and honey is looking like sugar syrup.

It's a third class product . I hav wasted my money on this product. I think there is no quality control on Patanjali products.

Hope u will look into this matter.
Product details are mentioned below.

Patanjali honey --(250gm)
Batch no- BCL2100008
MFG DATE- JAN/2021

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Address: Krish tower latma Road singh mor hatia

Dear patanjali officers,
I am Dharmendra kumar sharma owner of Annapurna Bhandar latma road Hatia dist ranchi jharkhand, it has a grosary shop, some patanjali product has expired, but your exc is not consider to return this product.

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I am employee of our company emloyee code is[protected], i didn get my last month salary, , i am belog to middel class fame, , i raise so many complaints but no one help me., , if you are solving my complaint i am very thankfull to you.

Regards from
Patanjali employee
Contact no : [protected]

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Jul 16, 2021

Updated by Abali Contant me as soon as possible my contact no is [protected]

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Address: 79, Gurukunj Nagar Manewada, Nagpur-34

I purchased the patanjali product on dtd. 17/05/2021 Rs.2500/- received loyalty bonus only Rs.63/- & 14/07/2021 Rs. 500 but I can't received loyalty bonus till date
So please look in to the matter immediately
Card no. [protected]

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Patanjali Ayurved Customer Care

from Haridwar, Uttarakhand

Jul 16, 2021

Verified Support

OM
Dear Sir/Ma'am,

Based on your query, we would like to request you kindly call us at our toll-free number [protected] or email us your complete concern along with the registered mobile number at swadeshi.[protected]@patanjaliayurved.org to have a detailed solution.

Team GRC

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Address: Abhaypur, North Guwahati, ASSAM-781031 Mobile : +91 7310939374

Cockroach is found in 10 kg of flour whose batch is no BV2100006
do something about it

Jul 17, 2021

Complaint marked as Resolved

My Mobile no.7310939374 [email protected] How can you say that the problem is over, and how can we believe that there is any proof of this, we have to give complete information about what you have done on it.

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A

annu pankaj

Jul 15, 2021

Cockroach is found in 10 kg of flour whose batch is no BV2100006
do something about it

Cockroach is found in 10 kg of flour - Comment #3860614 - Image #0

Cockroach is found in 10 kg of flour - Comment #3860614 - Image #1

A

annu pankaj

Jul 15, 2021

Very bad

Cockroach is found in 10 kg of flour - Comment #3860733 - Image #0

Cockroach is found in 10 kg of flour - Comment #3860733 - Image #1

A

annu pankaj

Jul 17, 2021

How can you say that the problem is over, and how can we believe that there is any proof of this, we have to give complete information about what you have done on it.

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Address: Mira Deb, Dharmanagar , Tripura

I purchased 3 nos of medicine and paid through debit card but not getting the delivery in 15 days time. Your organisation is BOGUS One. I will tell the people to be careful ahanks for contacting us.
In reference to your query, we would like to inform you that we have already dispatch your order by the Xpressbees courier with the AWB no.[protected] which is in transit. Thank you for your patience.

In case of any other concern, please feel free to connect with us on our helpline number [protected] from Monday to Saturday between 7.00 am to 08:00 pm or write to us on [protected]@orderme.co.in & one of our dedicated officers would be glad to assist you further.

Warm Regards,

Customer Support Teambout you patanjali

Patanjali Ayurved customer support has been notified about the posted complaint.

Jul 14, 2021

Updated by nandiajit Bogus delivery system of Patanjali hopeless

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Patanjali Ayurved Customer Care

from Haridwar, Uttarakhand

Jul 17, 2021

Verified Support

OM
Dear Ajit Ji,

We apologize for the inconvenience caused to you. In reference to your concern, we would like to request you kindly share your order details, so that we will escalate this issue to the relevant department to assist you further.

Team GRC

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Address: Kamarajar nagar,sendurai post ,sendurai taluk ,ariyalur

Refund my amount, I don't receive your product due to some issues.

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Patanjali Ayurved Customer Care

from Haridwar, Uttarakhand

Jul 13, 2021

Verified Support

OM
Dear Sir/Ma'am,

We apologize for the inconvenience caused. In response to your query, we would like to request you to contact helpline number [protected] & [protected]. Alternatively, email your concern at [protected]@orderme.co.in to have a detailed solution.

Team GRC

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I had ordered by 1/07/2021 & order no 1155472 but It's not received order till 12/07/2021. and delhivery courier site is shown cancelled order/ not handed by order me. So please give status of my order.

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Address: Haridwar

I have ordered some products of Patanjali from Haridwar on 5/07/21.When I checked delivery status in your site it's showing there delivery date 09/07/2021.And today 11 July is passing but till now I have not received my goods.My delivery tracking no.is AWB-[protected]
So how long I have to wait?

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Address: 32/62 WEST PATEL NAGAR DELHI 110008

Purchased Barley Daliya from West Patel Nagar Delhi 110008.paket contains black partical not for Human consumption..
Not acceptable when paying for branded products.
Batch of the product is ACU2100034 DT. 11-6-21

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Address: Fit India Organic Pvt.Ltd. Haridwar

I have ordered some products of Patanjali from Haridwar on 5/07/21.When I checked delivery status in your site it's showing there delivery date 09/07/2021.And today 10 July has been passed but till now I have not received.My delivery tracking no.is AWB-[protected].
So how long I have to wait?

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I have raised a ticket on 23rd June for refund of RS 2054 as the order was not placed in order me app due to technical issue.So amount was deducted but no order was generated.please help in getting back the refund, complaint number is 161218

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Order number-1086285
My ph number- [protected]
I ordered few products in order me app last month, that is 13 th june 2021. I complained to customer care up to now 50 times by phone and 50 times through mail.. And that too the given tracking number is wrong.. Customer care people not rectified the tracking number and nit solving my problem.. I m hopeless now and seaching for other route to solve my problem.. We respect patanjali medicines and products as well.. But customer care is not responding to my problem.. They ask me to wait some more days..

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Patanjali Ayurved Customer Care

from Haridwar, Uttarakhand

Jul 10, 2021

Verified Support

OM
Dear Sir/Ma'am,

We apologize for the inconvenience caused to you. We have noted your complaint & order details, and the same being forwarded to the relevant team. For more information please get in touch with [protected]@orderme.co.in to have a detailed solution.

Team GRC

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Address: Gwalior, MP

Dear team,
We are one of the regular customer of Patanjali and using your products from a long time but today I faced a issue when we went to return one of your product because two member of our family bought the same product by mistake and now we have return the one of those.
We are not even asking for money but something els with that amount but still the store person denied our request without listing a word.
Is this really a good service ?
Really upset from this behaviour.

Regards
Sourabh sahu
[protected]

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Address: Tilhari, Jabalpur 482020

Sir, I am a regular customer of Patanjali products, but todayi experienced very bad behavior by the store owner.
today I went to Patanjali Store at BILHARI, JABALPUR, M.P - 482020. I collected all the items for billing . I gave my bank card for payment the store owner used abusive language for not paying in cash. He behaved in front of 20 customers its really humiliating.
I know you are a big company now and customers hardly matters to you.

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