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Patanjali Ayurved Complaints & Reviews

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Updated: May 25, 2024
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S
shiva .chaudhary
from Itimadpur, Uttar Pradesh
Sep 4, 2018
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Ordered through patanjali website www.patanjaliayurved.net.I ordered something through patanjali website. I did online payment for the products buy i got order with some missing products (Packetwas seal packed)
. I tried contacting them but they are not responding properly and they refused to accept. Their customer service is very poor. I have mailed them many times but still did not find any solution. Did not expected this from patanjali official website...
Patanjali Ayurved customer support has been notified about the posted complaint.
P p pant ghee me milawat garam krne par dalde ki trah safed va dalde ka taste

poor customer care service - Comment #3201757 - Image #0
Patanjali Ayurved Customer Care's response, Oct 17, 2018
Verified Support
OM
Dear Pareshwar Ji,

Greetings of the day!!

We apologize for the delayed response.
In reference to the concern stated by you, we apologize for the inconvenience caused. We request you to please share the details with us such as manufacturing date, batch number, complete outlet details, your contact number and your address at [email protected] or Call us: 1800 1804 108 (Toll-free) for fast resolution.
Note: For any queries or grievances you may also reach us at:
https://www.facebook.com/GRCPatanjaliGroup/

Warm Regards
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    A
    Aashish Manwal
    from Amroha, Uttar Pradesh
    Sep 2, 2018
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    Address: Haridwar, Uttarakhand

    Yesterday when i am billing my stuff, one of patanjali cashier in aurvedic mart which was sitting in middle one counter was accepted his relative stuff which came to break line when i am already there. When i complained that how you take his stuff before me bcoz we already in queue he argument. He was sitting in middle cash counter have lean body and other two cash counter people are healthy. Over all everything is gud but due to some ediot... Thankyouo
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      A
      Arya29
      from Bhopal, Madhya Pradesh
      Sep 1, 2018
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      Address: Indore, Madhya Pradesh, 452010
      Website: Patanajli product lemon drink

      I bought a patanjali lemon drink from one of your outlet in indore in apollo square zanjeerwala. As i opened the bottle, i found a number of ants dead at the top of bottle inside the cap. I won't buy any of your product from now and i think i should move to consumer forum for this kind of mistake in your products because it may harm small childrens who doesn't likely to check the eatables before trying it out. This is a serious concern and its my request to resolve it soon.
      Patanjali Ayurved customer support has been notified about the posted complaint.
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        T
        Tpoo
        from Noida, Uttar Pradesh
        Aug 30, 2018
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        Address: Ghaziabad, Uttar Pradesh, 201010
        Website: Retailer complaint

        Today i purchased 10 kg of aata packet from sai kirpa enterprises store in vaishali ghaziabad. On this product, company gives offer of 100 gm turnip powder. When i go to the authorized dealer i said any discount on this product, they nothing told me. When i raised a concern about offer on this product, they told i dont know and argument with me. When i said i will complaint you, he said go and do whatever you want. So, why we believe on patanjali products if customer is nothing for retailers and showing bad behaviour. If possible please take necessary action on this retailer. Retailer no. Is [protected] name sai kirpa enterprises.

        Thanks
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          D
          d2mittal
          from Bengaluru, Karnataka
          Aug 29, 2018
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          Resolved

          Address: 560105
          Website: aaradhya-pratishthan-patanjali.business.site

          I'm writing this against a Bangalore based Officials, It's been over 3 years now after I started my Patanjali Retail Store and till date i haven't received goods properly on time from any distributors and always many of the products are out of stock, recently no distributor in my area.
          Also many of the daily needs products are out of stock anywhere in my locality.

          Many retailers decided to switch off there business with PATANJALI. Worst responce with your so called "PADADHIKARI".
          I knocked all from Zonal officer, south zone prabhari Raghu ji, Femina - Shantilal Jain, Gita ji, Premanad ji, Mohan ji, Local officer Mr. Shankar and Soumaya and State office also but not replying now on whats-app and call.

          I tweeted today to maintained Baba Ramdev ji and Acharya ji also to fed up, its getting very difficult to run the store for me now but I am depend on Patanjali due to my belief and faith on Swami ji with Swadeshi and Nationalism with Best Products in Best economical price to people. I want to serve the Nation with my business of the best products.
          I hope Patanjali does something for retailers like me. Also I hope that patanjali will guide to their officers to look carefully on any problems of retailers like me.
          Nov 8, 2018
          Complaint marked as Resolved 
          Not any steps have been taken by the company to resolve my complaint. MARKED SOLVED FALLS BY PATANJALI OFFICERS Company NOT emailed me, please inform Patanjali that all your OFFICERS are PURCHASED BY MULTINATIONAL CO'S.
          Patanjali Ayurved customer support has been notified about the posted complaint.
          Nov 08, 2018
          Updated by d2mittal
          Not any steps have been taken by the company to resolve my complaint. MARKED SOLVED FALLS BY PATANJALI OFFICERS
          Company NOT emailed me, please inform Patanjali that all your OFFICERS are PURCHASED BY MULTINATIONAL CO'S.
          I booked patanjali ghee on 23rd Aug. Not delivered till today 30th Aug 10 AM.

          order number [protected] is dispatched via BLUE DART vide AWB#[protected]

          Your services are too bad.
          Blue dart customer service is pathetic in this case.
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            R
            Rajat agarwal 123
            from Bhubaneshwar, Odisha
            Aug 29, 2018
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            Address: Darjeeling, West Bengal
            Website: [email protected]

            [protected] this number which i got from google when i searched for patanjali official contact number told me that he is patanjali marketing manager and took all my details and then asked to fill a form and after send the form through the mail id he asked me to deposit 25000 rupee through a fake patanjali website on 29th august 2018. The details of account number and name of website is attached in pictures below.
            +3 photos
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              A
              Archana MalaRam
              from Mathura, Uttar Pradesh
              Aug 24, 2018
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              Address: Dehradun, Uttarakhand, 249201
              Website: www.patanjaliayurved.net/contact

              To,

              Consumer service manager,
              Patanjali food and herbal park
              Laksar road, haridwar.

              Sub: inappropriate service and behavior by the distributor deployed in rishikesh.

              Sir,

              I am one of the heartiest devotees of baba ram dev ji mharaj due to his thoughts on swadeshi apnao /swadesh bahart mission, under his making india influence i too started a retail shop in rishikesh for last 3 years, however its very unfortunate that i and many other shopkeepers are facing day to day hassle in order to get the orders also being humiliated by the distributor and its also immensely uneasy to work with single distributing party in so big area. Retailers are not getting good services as well as good behavior from the distributor. Several times retailers feel uncomfortable due to his monopolist behavior.in this condition if the company deputes two distributors 1 for main city and another for outer city wherein we can get all the products under one roof/place. We trust it will be in a favor of company to boom the business and save its time as well as it would be much more easier and time saver for the retailers also. Many of the retailers are compelled to sell products like toothpaste, soaps, rice, ghee, honey, juice, noodles etc.. Due to poor service of distributor in rishikesh. Maximum retail counters are running by the individual owners and it takes almost one full working day to purchase and place an order to distributor and top of it delivery takes atleast 4 to 5 days which is a huge loss of petty retail shopkeepers like us. As each penny matters. I hope you have found my feedback valuable and will definitely look into the matter with sincerity and will take a solid step forward to redressal our grievances.

              Thank you and looking forward for a positive response.
              Patanjali Ayurved customer support has been notified about the posted complaint.
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                _neha16_
                from Alampur, Telangana
                Aug 21, 2018
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                Address: Ranga Reddy, Andhra Pradesh, 500084

                I got the patanjali masala oats packet from the patanjali store in which its written 'offer pack not for retail sale' which is supposed to be given as free with the patanjali atta. But they are selling those packets separately.
                And when i purchased the atta last week in which its written to get the masala oats for free, when i asked for the packet they said packets are not there in the same store.
                Patanjali Ayurved customer support has been notified about the posted complaint.
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                  M
                  meabhi1996
                  from Jaipur, Rajasthan
                  Aug 19, 2018
                  Resolved
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                  Address: Jaipur, Rajasthan, 303905
                  Website: www.patanjaliayurved.net

                  I ordered through patanjali website www.patanjaliayurved.net on[protected]. This is the first time i ordered something through patanjali website. I did online payment for the products. Money is deducted. On[protected] it is showing that i have received order but i have not received anything. I tried contacting them but no one is responding. This is my order number [protected]. Their customer service is very poor. I have mailed them many times but still did not find any solution. Did not expected this from patanjali official website.
                  +1 photos
                  Aug 20, 2018
                  Complaint marked as Resolved 
                  got my order after the complaint
                  Patanjali Ayurved customer support has been notified about the posted complaint.
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                    D
                    Deepika Prajapat
                    from Noida, Uttar Pradesh
                    Aug 18, 2018
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                    Address: New Delhi, Delhi, 110051

                    I purchased amla murabba before 1 week... I open the box 1st amla is ok... I open next day amla box... I see amla is not good... I check all amla... Ol amla is same... Looking not good all amla... Please solve my problem... Change my amla box... Saare amla kharb h.. Sabme white white se spot h... So i request solve my this problem urgent...
                    I purchased olmost patanjali products... Not solve my this problem... So i can't more purchasing...
                    +3 photos
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                      G
                      guria AGARWAL
                      from Delhi, Delhi
                      Aug 17, 2018
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                      Address: New Delhi, Delhi, 110088

                      Recently patanjali masala oats were bought from patanjali mega store and the taste has changed. This packet is for 400gms. Its manufactuaring date is march 2018. The taste of masala oats has become very spicy compared to the last packet which we had bought. A different type of pungent smell erupts after cooking. It leading to acidity after eating it.
                      Patanjali Ayurved customer support has been notified about the posted complaint.
                      In Glucoshakti lime flavour of pkt 02/18 with batch number B9C1800001, red ants were found in the powder. The pack was found in that state as soon as it was opened. The information was provided to the vendor also. Please do take care of the packaging in future and do take further action to resolve the issue.

                      patanjali masala oats - Comment #3191457 - Image #0
                      patanjali masala oats - Comment #3191457 - Image #1
                      patanjali masala oats - Comment #3191457 - Image #2
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                        S
                        S1k2s3
                        from Lucknow, Uttar Pradesh
                        Aug 17, 2018
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                        Address: 230134
                        Website: Patanjali ayurvedonlineshop.com

                        The agent of Patanjali aurveda ltd has talked me about pashu aahar distributorship and taken security money.he is more demanding money to send goods.it is genuine person or not.i should go further in the business or stop it. Please help me in this regard. Should I entertain the call or not.iam confused about the authenticity of the company how I do now
                        Patanjali Ayurved customer support has been notified about the posted complaint.
                        We are Jain
                        In most of the patanjali biscuits we find honey
                        we don"t eat honey
                        Do u make patanjali biscuits without honey ???
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                          A
                          akshaybar
                          from Ahmedabad, Gujarat
                          Aug 16, 2018
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                          Address: Ahmedabad, Gujarat, 380005

                          I placed order as below.
                          Dear akshay,

                          Greetings from patanjali!!

                          We thank you for your order. This email contains your order summary. When the item (S) in your order are shipped, you will receive an email with the courier tracking id and the link where you can track your order. You can also check the status of your order by clicking here.

                          Please find below the summary of your order [protected] at patanjaliayurved.net :
                          Product name price qty amount
                          Haridrakhand 66 3 rs. 198
                          Total 3 rs. 198
                          Extra charges rs. 25
                          Total rs. 223
                          Shipping address:

                          Charmaine kropiunik
                          1st main road, serenity hostel for girls,
                          Bangalore - 560029,
                          Phone: [protected]

                          I raised query twice through your system which was responded as below.

                          Your request has been registered successfully. We will get back to you shortly.
                          Sincerely,
                          Patanjali e-commerce

                          The issue is kike this, i waited for delivery of order in my above bangalore address. Finally the shipment came in on 14th august and i left on the same day morning for ahmedabad.. When i told courier to send my parcel on my below address - akshay pandey, d -204, sangath silver, near d mart, motera, ahmedabad. He told me that he will do so only after instruction from patanjali. Request you to advise courier company to send me the parcel at my ahmedabad above address. Please respond urgently.
                          Patanjali Ayurved customer support has been notified about the posted complaint.
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                            marinerabhishek
                            from Varanasi, Uttar Pradesh
                            Aug 16, 2018
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                            Please note that i have purchased many patanjali products from a nearby retailer few days back including pineapple juice 200ml. On 14th july’18, i gave it to my child for consumption. On smelling, the product was found to be foul smelling. Thereafter we torn the packet to find black leafy substance inside the packet. We admitted our child to hospital for tests and observation for one day.

                            The negligence on your part has caused me immense loss of money and mental peace, everybody including doctors and staff of hospital who saw this was shocked.

                            This complaint has already been made by me on email with reference number mc/18/1984 but since your company has not taken any step to address and resolve my grievence and one month has already passed since initial complaint made by me. I am making an extended complaint through this forum.

                            Meanwhile i would like to remind you that i have suffered 2 types of losses aa) financial losses for diagnosis and treatment of my child at medical facility amounting to rs. 11439 (Medical bill has already been sent to you) bb) loss of time and mental peace as a consequence of this incident.
                            +5 photos
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                              Pradeepgunu
                              from Brahmapur, Odisha
                              Aug 16, 2018
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                              Address: Gajapati, Odisha, 761200

                              I applied online by paying 100/- for the credit card.MY Application number is [[protected]B2IN18]. But as per the request I tried to collect my card from nearest patanjali store from my location, but no one have that facility in their store. My location is Parlakhemundi, odisha, 761200. But no store have this credit card facility. Please do the needful as soon as possible. It's a very bad experience from the store when I asked about the card facility. They are not showing interest regarding to facilitate this service.
                              Patanjali Ayurved customer support has been notified about the posted complaint.
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                                S
                                Sudhir Sakariya
                                from Surat, Gujarat
                                Aug 11, 2018
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                                Address: 394101
                                Website: Www.patanjaliayurved.net

                                I used ths product 3 days ago.. Ridiculous smell like aerial or nirma washing powder and aft appled on scalp bunch of hair follicle shed. And my hand felt same as i washed cloth wth detergent... Ridiculous product in the name of aloe vera and milk protein.. Hazardous effect to ur hair.. Please ban this product immediately... Just smell and u know all.. Take action against this...
                                +1 photos
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                                  Sandeep Ahankari
                                  from Vellore, Tamil Nadu
                                  Aug 11, 2018
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                                  Address: Latur, Maharashtra, 413512

                                  I sent a mail to [protected]@patanjaliayurved.org mentioning that i have not received the items. I also informed them that the dtdc track was showing the items were delivered to our address. Within an hour, i received the response from them that the items are delivered to us. I registered a complaint in the consumer forum and reverted back to patanjali team and asked for the evidence. After 10 days from that date, they dispatched the items to our house. They sent the same proof afterwards with a changed date (Completely unethical). Ha ha ha
                                  I thank consumer forum team. Had i not complained to the consumer forum, i would not have received the items. Patanjali team showed immatured and irresponsible behaviour.
                                  Patanjali Ayurved customer support has been notified about the posted complaint.
                                  I would inform u that your noida sector 22 store sales another company product like aloveera juice and amala juice. This type of things happen many times and those product taste is very bad and all things are same packing and all but name of product is different.please take action on it.
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                                    Sharad Rathi
                                    from Pune, Maharashtra
                                    Aug 10, 2018
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                                    Address: 249401

                                    I have purchased items online through patanjali website www.patanjaliayurved.net dated 4th August, my order number is:-[[protected]]

                                    Till the time my shipment have not yet deliver to my residence and have not received any update from patanjali e commerce team. Have also tried connecting his consumer complaint number however there is no response at all. and on their website under my order section it is showing that my order has completed. how its possible?

                                    I had already made the payment online through my net banking and now struggling to get my product or my money refund to my account.

                                    Extremely worst experience from patanjali team.

                                    Kindly...
                                    Patanjali Ayurved customer support has been notified about the posted complaint.
                                    A week ago, I bought half kg gee from patanjali store of mandhana kanpur. When opened the pack, there were a lot of white dalda.When discussed about this there in the store, they suggested to complaint online.please solve it
                                    1-sir patanjali is a big brand this mistake is very bad effect to consumers

                                    shipment has not yet delivered but on the online status it shows completed - Comment #3182252 - Image #0
                                    shipment has not yet delivered but on the online status it shows completed - Comment #3182252 - Image #1
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                                      Abhishek Khard
                                      from Bengaluru, Karnataka
                                      Aug 8, 2018
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                                      Address: Bangalore, Karnataka, 560076
                                      Website: patanjaliayurved.net

                                      The patanjali shop in btm, bangalore — kaveri enterprise refuse to give dant kanti with patanjali ghee saying they dont have it, instead giving soyabeen.
                                      I took it last time but cant take it everytime, please correct and give them very strong feedback. They think that they can fool consumers by saying illogical reasons and we will believe. He was also not willing to reduce the price of the product which was 35/-, totally unacceptable.
                                      Patanjali Ayurved customer support has been notified about the posted complaint.
                                      Aug 08, 2018
                                      Updated by Abhishek Khard
                                      Just to add dant kanti is a free product given with Ghee .
                                      Dear sir,

                                      I want to know the charges of carry bag.

                                      Will I get carry bag free or not? If I buy products of patanjali more than 500 rupees.
                                      Because some Patanjali shop gives the carry bag free, if I buy products of rupees 500 or more than.

                                      So, please confirm about It.
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                                        Pragati Vaish
                                        from Mumbai, Maharashtra
                                        Aug 7, 2018
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                                        Address: Mumbai City, Maharashtra
                                        Website: [email protected]

                                        A week ago, I bought Baadam paak from patanjali store of sector-19 Airoli, Navi Mumbai. When opened the container, there were a lot of moistened clots of the powder with some white white fungal thing in the same.When discussed about this there in the store, they suggested to complaint online.Hence, Looking forward for the refund of money or exchange of the "badam paak" with a fresh one.
                                        +2 photos
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                                        In haldi chandan soap there is something found in soap blackish inside

                                        fungus in "badam paak" - Comment #3184597 - Image #0
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