Paulo Travels Complaints & Reviews

The bus that redbus claims to be of paulo travels is that of sai virbhadra.. Where in the buses are in pathetic state..ac not working + dirty sheets. Seats are changed last moment. If this is what redbus & paulo travels provides, they are clearly cheating customers. If paulo teavels is maintaing sai virbhadra they should mention same in the website....

I had booked tickets for[protected] to travel goa - hyderabad. The bus timing was 4.30pm - 7.30am. But due to the negligence of travels staff bus broke down at lodon (100kms from goa). Me and my friend booked that bus seeing my convenience of time i. E; 7.30am and because of the poorest maintenance of paulo our bus broke down at mid night 9pm and the driver and staff we're repairing for 4 hours then they called to paulo office in goa to send...

I m travelling from pune to indore on 29/04/18. Bus fare is very much higher than other operators for sitting seats also. Bus travelling 2-3 hrs late from its scheduled time. It suppose to reach at indore at 9:26am but will be reached at 12:00 pm. Such a chip service given by paulo even after taking lot of money from customers. One should go in consumer forum against paulo for such a chip service....

I am writing to complain about the inconvenience and pain that we had to go through because of the paulo bus breakdown (Bangalore to goa). After the breakdown we were told to board the kadamba local bus which was going from belgaum to goa, and the ticket money also we had to pay. They did not even pay for that bus fare. We paid from our pocket.

And now after about more than one month finally they are refusing to give the refund.br...

This is such a pathetic situation i have faced today with the worst travels ever. Paulo.
I booked my ticket for 4th march from shirdi to goa. Neither a call nor message was sent to me for the information related to bus cancel. I was with my family on roads trying to reach you guys but still very harsh answers. "bus cancel pls plan an alternative with some other travels" this is the time when i was with my family standing on roads....

My parents were traveling from goa to mahabaleshwar on 25th feb 2018. Bus was scheduled to arrive at wai phata at 3 a. M next day and from there mini bus will take them to mahabaleshwar.
There was no mini bus standing there and driver informed us it will come by 6a. M and you wait here.
Waiting for 3hr at midnight is inappropriate. This type of services we do not expect. Kindly take a note of it....

Sir, i along with my wife had traveled from panjim to pune on 12 feb by 8:30 pm bus, pnr[protected]. The bus broke down at 42 km from panjim at about 10:15 pm. As learnt from your staff, compressor of the bus which had been repaired during the day again failed. Though replacement bus was provided after about 2 hours of wait on the road side, but this was not multi-axle and had different layout so there was a chaos/ fight getting seats....

On our way back from goa to bangalore[protected], 6:15. P. M pick-up from paulo parking, goa) we were promised and charged for a multi-axle bus, but to our surprise a normal sleeper coach turns up and we are asked to adjust. I also called up an paulo travel agent, after listening to the entire situation she just cuts the call. Unfortunately we had also booked goa package tour which also had paulo cruise included so after the cruise we were...

The behaviour of the person at paulo office at mapusa mr. Atul... Was very bad. He was not ready to tell the name but some other guy told me.
When i enquired about my bus timing n showed him the online booking ticket. He replied... "have u informed us before booking? Go n find bus yourself, get out from my office. Who is paulo? I don't any one" these was his reply...

Such type of behaviour is not expected from paulo...

Worst bus condition...
Drunked driver... And dangerous cleaner
Irresponsible travel mangers they know drivers drunk and drive but don't take any action
Over speed...
No safety for passenger lives...
Luggage is opened without owners permission and staff drinking infront of passengers... Please don't travel in this bloody paulo travels buses... I[censored] look at the price it's less but they will show hell
I...

I booked ticket from pune to vapi and the seat allotted to me was already provided to someone else. I was asked to cooperate and wait till i was allocated the seat. There were other seats with the same issue. So i lost 1 hour sorting out all the problems plua 1 hour till a seat was allocated to me. This is really frustrating service by paulo travels...

My bed was wet with explosive diarrhoea and despite repeatedly wishing to stop the bus to get off briefly, the driver refused and instead shouted at me for slowing the bus down. Resultantly, all parrengers moved to the back of the bus to avoid the stench, and the driver stopped twice in eight hours. I couldn’t help myself and was since diagnosed with cholera. I made several formal complaints to the company, both in writing and in person...

Dear sir,

Above subject bus no mh.18. Ba.8199 are totally upset our looking view of paulo travel bus.

Today dt.18.12.17 we are travelling from bus looking for safe and good journey but after sitting in bus it was bad journey. Bus not proper. It gives pain in head. Filling like omitting. Unhygienic, cannot take a pure breath. Bad smell, full of dust. I fill suffocation.

When ladies ask to wait...

We are travelling from goa to pune..
1. Bus delayed in mapusa, goa by 45 minutes, we waited over there and have been told that we have to travel by other bus and will get the original booked bus in theid way of the journey.

2. We board the another bus before 30-40 km feom kolhapur.

3. Bus haulted 18km before the kolhapur at 5.30 pm and we waited over there for 4.30 hrs.
Mechanic repair the bus...

Now i'm in the bus from benglore to goa...

Bus fully hot. No a/c and no power (Electricity) in power point... Then why i want to pay 1000 rs to you...

The govt bus kadamba also provides good service compare to you

Your contractor speaking style is not good... He speaking dis - respect words in hindi...

Now ur service going down surely i will not choose again

Thanking...

I was travelling from nagpur to pune by paulo travels. A single lower berth was booked by me. After the bus covered last stop in nagpur, the conductor of bus started taking passengers externally who wants to travels from nagpur to wardha or yavatmal (Taking fare less and external without the concern of bus operator). A lady was made to sit on my single berth and i was told to adjust with her till wardha. But i have booked and paid complete...

I have booked 2 tickets yesterday and suddenly today in the morning i get message
Hello, bus code m80 from mum to goa is cancelled, sorry for the inconvenience.
Please contact urgently.
26433023
26436764
[protected]

But now i am calling these numbers, no one is picking up the phone.. Today i have a bus to catch at 8. Need a confirmation - what is the status..
Bad service by your telecallers.....

Very bad experience with paulo travels, took more than 25 hours to reach goa from mumbai as bus which we booked got breakdown, after waiting full night they arranged other bus for travelers, when we came back from goa to mumbai we found cleaner was so rude and arrogant, after asking several times can you please stop bus for 2 minutes he shouted on us, i will personally never suggest anyone do not travel by paulo....

My wife, daughter with 5 months old granddaughter, berth numbers 13 & 14 travelling by paulo bus from belgaum to hyderabad at 9 pm on 15th oct, 2017, returned back to belgaum by svr bus at 6 am on 16th oct, 2017, since paulo bus failed at 11 pm on 15th itself at 60 kms away from belgaum.

When matter is taken up with mobikwik for refund, they say that alternate arrangements were made by paulo and hence no refund can be arranged.br...

The bus was worst i ever seen, no maintainence, rude staff, very dirty and worst part at 3 am they told all passengers to get down near kolhapur villageas they dont have license till mumi and they shift all o[censored]s all travelleres get harraswith their small kids.3 hrs delay and paulo is liar plz stop this bus as thet dont have licenses and exchanging bus at midnight in midof jungle unsafe for kids n family n womens.
Not recommended to...