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Paulo Travels Complaints & Reviews

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Last updated Feb 25, 2024
Complaints 192
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C/o Hotel Raj Mata (Inside Royal Hotel Complex)
Hyderabad
Hyderabad District
Andhra Pradesh
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Paulo Travels reviews & complaints page 10

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N
n_krishnans
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor Service & Staff

Address:Ahmedabad, Gujarat

I had booked Paulo travels from Ahmedabad to Goa for a honeymoon trip and faced three problems. 1. I chose the pick-up point which was at Jodhpur Cross Road. When I reached there, I was notified that I would have to go to a different place. I had to rush to the other place for the pick-up. 2. The driver did not stop the bus during the night anywhere. My wife had to use washroom and we were waiting for the bus to stop somewhere for hours....
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supriya.tilekar2012
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Awaiting Refund from Paulo travels.

Address:Pune, Maharashtra

Dear Sir / Mam,

Me and my husband were booking tickets for 14th March 2014 online with Paulo Travels. There was a glitch in their system and our tickets were booked for 15th March 2014. We had to cancel that ticket and book another . We booked sleeper seats. But to our shock when we boarded the bus we were told that our seats are seater seats.

We complaint about this in their Goa Head Office. They assured us...
+1 photos
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Vaishali D
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

irresponsible staff and arrogant and unfriendly drivers experienced with Paulo Travels

Address:North Goa, Goa

We had a very bad experience with Paulo Travels bus service recently, to be precise, it was on 9th Feb, Sunday, when my daughter and I were travelling back to Goa from Pune. I was not informed about the Cancellation of the bus until I called up their Pune Katraj Office at 10.30pm. I had called them at 9pm to confirm the bus timing and my place of boarding; however even at that time their office rep. did not inform me that my bus was cancelled....
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Parmarmanu
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bus pune to goa

I had a really horrible experience travelling pune to goa by paulo travels. The bus scheduled departure was 8:00 pm but it din't arrived till 1:15. Approx. 5 hrs 15 min late and still i dont know when the bus will come. I said them i dont want to travel so late as my purpose of goa visit would not solve. But they are not ready to cancel my ticket. They also din't given the number of any senior whom we should contact...
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M
MohanaPriya- Paulo travel
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cancellation of Tickets / Postponed dates

Address:Bangalore, Karnataka

I booked 6 tickets to Goa today through Travelyaari - Travels Paulo - From Bangalore to Goa and choose an incorrect date. I should have booked the tickets for the 1st of March and my mistake, i forgot to change the date, so the tickets got booked for the same day. I realized this after about an hour and contacted Bangalore travel agency, they said they didnt have same day cancellation policy hence this had to be sorted through paulo travels...
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kasakoberoi
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Harrassment by Paulo Travels

Address:Maharashtra

How Badly can a bus journey spoil your holiday..i saw it yesterday when i chose redbus to book a Paulo Travels Bus MH 07 c78 from Goa to Pune.
The bus broke down after one hour of travel and they waited for some bus which was going to Ahmedabad. The passengers had to stand in heat for 1 hour. The bus was horribly bad. Does red bus check the travel agents they use i wonder?? If you are charging money for Volvo do you send a bus with...
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K
kamal.gm
from Bhubaneswar, Odisha
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Never Trust on Paulo travels

Address:Andhra Pradesh

Paulo Travels is the worsed service provider.
They are not at all punctual, and staff behavior is also not good.
Bus condition is also not good.
because of high rating(What i have seen 4.5 out 5 in web site), I hope that Paulo travel is the best bus, but it was my misconception.
I have travelled from Goa to hyderabad( on 20th Feb 2011), it has taken 23 hrs to reach to hyderabad.
I suggested everybody never...
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V
Vidhi
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Service

Address:Pune, Maharashtra

I Booked a return cket from Goa to Pune for 4th April 10 6.30 PM reporting and 7 PM departure(Paulo Travels but Raj bus). The Bus was first delayed to 8 pm. Plus the condtion of thebeds was pathetic. Cockaches under cushions,broken shards of pens,dust etc plus the cushions were stinking of stale feet and sweat.
I used Amrutyog to goa and they were clean and pristine plus the charge was 300 rupees lesser. I was expecting paulo was...
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Vijay Shinde
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Very bad experience on Paulo Travels on 23rd October morning Panaji Goa to Mumbai route.

Paulo Travels

Very bad experience on Paulo Travels on 23rd October morning Panji Goa to Mumbai route. Bus Staff was not at all not co-operative, Bus registration from Maharashtra some thing MH07 Ratnagiri. Bus was very bad shape; all seats are in damaged condition. Push back not working at all seat all back support fallen off which is useful for back passenger keeping newspaper and water bottle.
Entire bus route was...
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Thomas George
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor Service from Paulo Travels

Dear Sir,

I along with my wife and 2 other friends had booked Tickets for Goa through Ticketvala.com on 24th Oct 2008 for 9:30 Bus for Rs 900/- each .We were supposed to travel via A.C. Volvo Bus for the Travel but what I was astonished to find is that they had provided us with an ordinary AC bus with clumsy seating arrangement and torn seats .

The travel was real pain for all o[censored]s (inclusive of all passengers)with...
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R
Radha
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor maintanence of bus

This is warn people traveling by buses of Paulo travels. I took the Paulo travels bus # 7700 that runs between Bangalore and Goa in early Sept, 08. This bus is a 2+2 sleeper bus with another 16 seats.

I have never seen a bus as terrible as this one. The bus was infested with roaches (cockroaches). The beds and seats were all torn and you could see cockroaches of different sizes marching in and out of it. Roaches were falling...
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Deepa Jayesh
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

demanding excess fare after the ticket has been bought for a particular amount

I bought 2 onwards journey tickets to Goa from Bangalore online thru company needz.com. the ticket was bought online on the 13th of dec 07. and the amount paid for 2 tickets was 1700(850 per ticket).

the problem is that the transporter called on the 23rd to tell me that the fare has been increased from 800 to 1400 and if i fail to pay the extra charges the tickets stand cancelled.
the details of the ticket are as...
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