Paynimo / TechProcess Payment Services Complaints & Reviews

I did online payment from my axis bank to flipkart through tech process payment gateway for an amount of irs 23748 for online purchasing. But that transaction was failed and advise for try again and money deducted from my account. The amount does not reach to flipkart. I confirmed from axis bank that the amount send to tech process account already. To get clearly, please see the below screen shot below.
So i request tech process to refund my amount 23748 to the same debited account asap.

+1 photos

Aug 7, 2021

Complaint marked as Resolved

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Axis Bank Customer Care

from Pune, Maharashtra

Jul 11, 2020

Hi, we request you to visit the following link: https://application.axisbank.co.in/webforms/axis-support/report-fraud-dispute.as...⇄ and raise a dispute for the referred transaction. Regret the inconvenience. Regards, Team Axis Bank.

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Address: mumbai

Hello,

I am kamalakar jadhav, today on 08/07/2020, i paid my fees of hdfc home amounting inr 5900 (Not a small amount), using net banking through the on line link provided by you,

But unfortunately the amount was debited from the account and it showed an error, and the fees was not paid to the hdfc. I am trying to call your support number but it is not working.

I also contacted the idbi bank (Which used for net banking) and they confirmed that the amount has been sent successfully.
I have attached screenshot of failed payment and transaction id.
Please revert the transaction because i have already paid to hdfc home
Bank name - idbi bank

To - hdfc home for fees

Regards
Kamalakar

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K

kamaalakar jadhav

Jul 9, 2020

please find attached screen shot for the reference.

Paynimo payment service - Comment #3702004 - Image #0

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Address: Amity University Haryana

I am student of amity university haryana. I tried paying my academic fees rs.1, 08, 510, but there occured transaction error in between, consequent to which my bank was debited with hereinbefore mentioned sum, but fees didn't reach college.

My enrollment no. Is a[protected]

Kindly resolve my dispute, and refund my amount to my bank account at earliest.

It is my parent's hard earned money.
I am not getting response from your end.

Help me!!!

Contact no. [protected]

+2 photos

Aug 6, 2021

Complaint marked as Resolved

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Verified Support

Jul 09, 2020

Paynimo / TechProcess Payment Services Customer Care's response 'Dear Customer,

We are unable to trace the records on the basis of given details.

Kindly provide us the Tech Process Payment ID by coordinating with your bank to trace the transaction from our end.

If the transaction is done through card kindly share first 6 digits and last 4 digits with the exact date of transaction.

Regards,
Customer Service
Ingenico ePayments India Pvt. Ltd.
(formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)
Service desk number:[protected]

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Address: Nellore

Website: arms.sse.saveetha.com

Hello sir i am venkatesh of saveetha school of engineering, i have paid my fees on 8/07/2020, time:11:00pm to 11;40 pm. Amount is debited of 27000rs and not updated in my college portal pls clear my problem i hope u will do asap.
Portal: arms. Sse. Saveetha.com
Amount: 27000
Date :08/07/2020
Txn refference number:[protected]

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Jul 09, 2020

Paynimo / TechProcess Payment Services Customer Care's response Dear Customer,

TPSL ID: [protected]
Bank Reference ID:[protected]
Merchant transaction ID: 44675
Transaction Amount: 27016.52
Transaction Date:08/07/2020

We have checked the status of the given transaction and found that it is marked as success and the payment for the same will be sent to L260252_saveetha institute of medical and technic on[protected].

With reference to your query regarding your online transaction you are further requested to kindly contact the merchant through whom you have initiated this transaction. The merchant will be able to assist you further with your query.

Ingenico ePayments (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd) is the payments partner engaged with the merchant for offering payments aggregation services only. The contact details of the merchant customer service desk are available on the merchant website.

Regards,
Customer Service
Ingenico ePayments India Pvt. Ltd.
(formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)

Jul 10, 2020

Updated by MAHENDRA VARDHAN AMILINENI Today also no status updated they are asking us fees but the status is not yet updated pls solve this.
Pls check the due list and solve

SAVEETHA SCHOOL OF ENGINEERING
PORTAL: arms.sse.saveetha.com
Pls help
Student registration no:
[protected]
Third year, cse department

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Sir,
On 08/07/2020, i have tried to pay my electricity bill through techprocess payment services, the amount of Rs. 12, 769/- has been deducted from my account but bill not paid.

Here are the following details of the transaction:
Bank name: Union Bank Of India
Transaction date: 08/07/2020
Transaction amount: Rs 12, 769/-
Techprocess reference id: TECHPROCESS/[protected]

You're requested to acknowledge the above.
Regards,
Ravindra

Jul 16, 2020

Complaint marked as Resolved

Issue Resolved.

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Address: FLAT 3/1 2ND FLOOR SUBHASH MANSION SUBHASH PALLY

Respected Sir, I am Arpan Sharma, today on 07/07/2020 I paid my fees amounting RS 105500 through Netbanking through Techprocess Gateway and unfortunately again the money was debited and didn't received by the University.
It again Showed an error and this is for the second time its happening. On 05/07/2020 it had happened and the same issue is being faced again.
I am attaching the images of the bank statement and the error showed.

Bank Name: Punjab National Bank
University: Amity University Kolkata
Transaction ID[protected]

+2 photos

Jul 30, 2021

Complaint marked as Resolved

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

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Jul 08, 2020

Paynimo / TechProcess Payment Services Customer Care's response Dear Sir/Madam,

TPSL ID: [protected]
Bank Reference ID: [protected]
Merchant transaction ID: 1397795
Transaction Amount: 105510.03
Transaction Date:0707/2020

The refund for the said amount has been successfully processed and sent to the bank on 08/07/2020.

As per bank TAT, the same will be credited to your account within next 3 working days.

Regards,
Customer Service
Ingenico ePayments India Pvt. Ltd.
(formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)

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Address: Vellore

Hi team. I pay my clg fees on 4/7/2020 through techprocess. The amount is debited from my account but not credited to the college. And the money is not re-credit to my account. So pls take action and re-credit the money to my bank account. I want my money as soon as possible. I have no time

Transaction id-[protected] (Techprocess)
Email id:[protected]@gmail.com

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With reference to the captioned subject, it is to inform you that on 26/06/2020, i have made a payment of rs.20, 218.00 hdfc ltd. (Ref no. [protected]). But the same was twice debited to my sb account vide ref. No. [protected] and [protected] amounted to rs.20, 218.00 respectively.

Hence you are requested to rectify the same at the earliest and reverse the amount to my sb acount on urgent basis.

Kindly do the needful and oblige.

+1 photos

Aug 9, 2021

Complaint marked as Resolved

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

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Jul 07, 2020

Paynimo / TechProcess Payment Services Customer Care's response Dear Customer,

TPSL ID: [protected] & [protected]
Bank Reference No:[protected] &[protected]
Merchant ID : 56062420 & 56062751
Amt:20218 & 20218

Kindly note that the status for the above mentioned transaction is marked as success and the payment for the same was sent to the merchant L84274_HDFC LTD on[protected] and the payment is updated at their end with the ref. no: as mentioned above.

For any further help kindly get in touch with the merchant i.e HDFC LTD .

Regards,
Customer Service
Ingenico ePayments India Pvt. Ltd.
(formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)

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Address: FLAT 3/1 2ND FLOOR SUBHASH MANSION SUBHASH PALLY

Respected sir,
I am arpan sharma, yesterday on 05/07/2020, i paid my fees of amity university kolkata amounting rs 105500, through netbanking through techprocess,
But unfortunately the amount was debited from the account and it showed an error, and the fees was not paid to the university. I also contacted the bank and they confirmed that the amount has been sent successfully.
I have attached screenshot of showed error and transaction id.
Please help me through this situation as the last date of fee payment is 10th of july 2020
Bank name - punjab national bank
University - amity university kolkata

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Jul 30, 2021

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Address: VIT University Vellore

I have made my college fee payment and the amount was debited from my bank account om 1st july but it was neither transferred to the college nor it is credited to my bank account again.
Look at it as soon as possible.
Reference id of transaction:[protected]

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Sir. I have made payment through net banking of my tution fees of Rs 188907.7 my amount was debited but was not received by the merchant( Vellore Institute of Technology). Sir, please kindly look into it.
Transaction id:-[protected]

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Address: khanna, punjab, india

I was making payment of bajaj allianz ulip instalment of rupee 5000 via paynimo. Payment got deducted but didn't get the confirmation from the bajaj allianz. Sharing bank statement screenshot and paynimo screen shot too.

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Connection application details
name md asif hussain.
NC NO. 35258428
transaction no. [protected]

sir my name is md isteyak ansari from giridih. sir maine new connection apply kiya and jab online payment kiya to error aa gya and paisa cut gya mere account se RS. 4020. phir maine dobara se payment kr diyaor 2nd wala success ho gya. matlab mera paisa do baar cut gya RS. 4020and again RS. 4020. maine bank me baat kiya to bole transaction dono successfull ho gya tha tha aap marchand se baat kiye. isliye sir main yahan request kr rha hun ki mera failed transaction jo marchand me hua h wo mere aacount me credit kr diya jaye.
Sir please mujhe is no. pr contacct kr ke mera solution kr de matlab refund kr de.

Thank u for that.

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The transaction was failed but the money from my bank got deducted

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Sir,
I tried paying my college fees today but the amount got debited and the fees was not processed.
Please find attached bank statement for that payment.
Look into it as soon as possible as my last fee payment date is tomorrow.
Transaction ID[protected]

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Sur. I have made payment through net banking of my tution fees yesterday my amount was debited but was not received by the merchant. Sir, please kindly look into it.
Transaction id:-[protected]

Jul 2, 2020

Complaint marked as Resolved

After a lot emails and everything my university corrected the issue and amount was credited back into my account

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R

rohitvinoth45

Jul 6, 2020

Hey yash did you get your money back into your account?

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I have paid advance emi against my loan i account no. 7203972 on 22.06.2020 by hero fincorp app online payment by paytm reference no. Paid rs. 4080 to techprocess payment ser l on jun 22, 2020 21:37:21 with ref: [protected].
But yet not credited in my loan account. Screenshot attached for your reference. Please advise when amount will credit in my account. Waiting for your reply.
Contact number : [protected]
I have doing complain before 4 days but my problem not solved till.

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Sir, this is kartik virmani i paid vit vellore tuition fees online through your portal but the sum is debited and fees is not paid.
I attach my bank statement reference number hereby
Pls look into it as soon as possible because my last fee payment date is tomorrow.

Debited amount 3, 04, 017.70
Below i have attached my account statement with reference number

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Aug 7, 2021

Complaint marked as Resolved

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

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Jul 01, 2020

Paynimo / TechProcess Payment Services Customer Care's response Dear Sir/Madam,

TPSL ID: [protected]
Bank Reference No: [protected]

The above mentioned transaction was unsuccessful, Hence the amount was refunded on 01.07.2020 from our end and as per Bank TAT the same will be credited to your account within 5-7 working days.

Regards,
Customer Service
Ingenico ePayments India Pvt. Ltd.
(formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)

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Address: Shillong

Money deducted

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Hi,
I paid for the vellore institute of technology, vellore through techprocess payment services through net banking on[protected] around 10:44 pm. The amount got deducted from my account, however, it is not paid to vit. Please help me get this done as soon as possible because i am supposed to pay my fees before 01-july-2020.

Aug 5, 2021

Complaint marked as Resolved

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Paynimo / TechProcess Payment Services Customer Care

from Mumbai, Maharashtra

Jun 30, 2020

Verified Support

Dear Sir/Madam,

We are unable to trace the records on the basis of given details.

Kindly provide us the Techprocess Payment ID or Bank Reference ID to trace the transaction from our end.

Regards,
Customer Service
Ingenico ePayments India Pvt. Ltd.
(formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)
CIN: U74200MH2005PTC192623

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Paynimo / TechProcess Payment Services Customer Care

from Mumbai, Maharashtra

Jun 30, 2020

Verified Support

Dear Sir/Madam,

We are unable to trace the records on the basis of given details.

Kindly provide us the Techprocess Payment ID or Bank Reference ID to trace the transaction from our end.

Regards,
Customer Service
Ingenico ePayments India Pvt. Ltd.
(formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)
CIN: U74200MH2005PTC192623

Paynimo / TechProcess Payment Services Complaints & Reviews

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Paynimo / TechProcess Payment Services reviews & complaints page 28

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