Claimed

Paynimo / TechProcess Payment Services Complaints & Reviews

www.paynimo.com

2

Updated: Aug 25, 2024

Complaints 1229

Resolved

476

Unresolved

753

Good! Paynimo / TechProcess Payment Services values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Paynimo / TechProcess Payment Services step up their efforts to fully resolve all complaints 👍

Complaints

Contacts

File a complaint to Paynimo / TechProcess Payment Services

Having problems with Paynimo / TechProcess Payment Services?

File a complaint and get it resolved by Paynimo / TechProcess Payment Services customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Paynimo / TechProcess Payment Services

Paynimo / TechProcess Payment Services reviews & complaints page 27

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Bii no.[protected] dated 05.07.2020 for above cited bp no. Was paid on 07.07.20 vide bank of broda transaction no.[protected]/l2133_mgl/techprocess. Rs. 947.00 have been deducted from my account, whereas the bill amount is rs. 1065.00.
The mgl says they have not received any amount for the bp no. The my complaint is that, where the amount deducted rs. 947.00 has been credited? What happened & why rs. 947.00 have been deducted?
Please do needful to update the amount my bill or refund me the same at the earliest.
Thanks
With regards
Ranu r deshmukh.
[protected]

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: jharkhand

Amount debited rs. 1221/- from my account against txn# 043480 on 21july2020 but not credited jharkhand bijli vitran nigam limited, therefore, please do the needful.

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

View replies

N

nirajkrpappu

Jul 23, 2020

Please confirm how many days will take to resolve the problem.
Please do the needful as earliest.

Regards,
Niraj
Mb. no. [protected]

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

While making payment to jbvnl for two bills, following transactions made and deducted from my account:

Amount rs 663 tran id [protected]igaiztlxs8 dt 20.07.20
Amount rs 2376 tran id [protected]igaiztler0 dt 20.07.20

The above amount deducted from my account but is reflected in merchant account. Pls resolve

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

This company deducted 5307 amount without any notification and i am not taking any product from this company

Please help me for refund this

+1 photos

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Pune

I am submit my complaint 5 days but not resolved.
I am pay idfc loan emi techprocess server but not recieved this amount idfc emi.
Rs. 2748
A/c no.[protected]

Sir plz reason batao kyu refund nahi huva amount 4 5 din se complaint karke.

Jul 19, 2020

Complaint marked as Resolved

Solved

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Verified Support

Jul 20, 2020

Paynimo / TechProcess Payment Services Customer Care's response Dear Sir/Madam,

We are unable to trace the records on the basis of given details.

Kindly provide us the Techprocess Payment ID or Bank Reference ID to trace the transaction from our end.

Regards,
Customer Service
Ingenico ePayments India Pvt. Ltd.
(formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: sai swathi residency 301

I paid housing loan but amount was deducted from my account, and not credited to the bank so i tried to email you but no response, please help me, resolve my issue .
i will attach a screenshot in that upi id is mentioned as well as date of payment, mode of payment, to whom i paid please check .'
'
please do the needful
regards,
Ritesh.k

+1 photos

Jul 18, 2020

Complaint marked as Resolved

solved

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Verified Support

Jul 20, 2020

Paynimo / TechProcess Payment Services Customer Care's response Dear Sir/Madam,

TPSL ID: [protected]
Bank reference ID:[protected]
Merchant transaction ID: 545644
Transaction date:10/02/2020
Transaction amount: 26000.0

The refund for the said amount was successfully processed and sent to the bank on 11/02/2020.

Request you to get in touch with your bank, in case of non receipt of the refund.

Regards,
Customer Service
Ingenico ePayments India Pvt. Ltd.
(formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Ernakulam , north paravur , kerala

Sir,
1004rs is debited in my bank account
(Imu application fee https://imucet2020.onlineregistrationform.org/IMUCET/index.jsp).

My application is now pending...
What can i do sir?

When i get my refund amount?

+2 photos

Jul 19, 2020

Complaint marked as Resolved

University is solved this problem. our amount is reached the University bank account. Payment transaction was delayed by one day that is the problem here. Now all are solved successfully. Thank You

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Hasthinapuram East colony, Hasthinapuram, Hyderabad

My money debited during my electricity bill payment till now i didn't get back my money please refund my money

+1 photos

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Kondhawe dhawade nda rd pune

I am a complaint by idfc emi pay by tech process server way to debit card rs.2748 but not recieved idfc emi this amount deduct my mother account
4 days ago no any action .
Why?

Jul 19, 2020

Complaint marked as Resolved

Resolved

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Dear sir/madam,
I have paid jbvnl electricity bill of rs. 19, 619 for the month of jun, 2020 through online payment mode of jbvnl website on 17.07.2020. The amount has been deducted from my Bank of india account but failed to generate confirmation receipt. The amount has not been deposited to jbvnl account, nor it has been return back to my bank account . My consumer no. PHD08017 & Bill No [protected] of sub-electricity office at Hazaribag(U). The transaction id for deducting the amount from my bank account which was received in my mobile phone is as "MEDR/TPS*JHARKHAN/962455/". I, therefore, request you kindly make the payment successful or return back the amount to my bank account as early as possible. My mail id is [protected]@gmail.com. Regards.
Pankaj Kumar

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

View replies

P

Pankaj Kumar n

Jul 21, 2020

Dear Team,

I have raised the complain same day but till now its not solved, kindly do the resolve on priority.

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: H No. - 41, Pardih, Beside Hari Mandir, NH:33, PS - Mango

On 15th of july midnight, i tried to pay my electricity bill online through www.jbvnl.co.in. while doing so, my billing amount got deducted from the bank account. But there was no online receipt generated due to some error. The next day i went to the concerned jbvnl office. After enquiry, they said that my bill isn't payed yet.
Consumer id - 506756
Consumer no. - par3088
Division - mango
Sub division - mango ii
Consumer name - dilip kr. Chatterjee
Bank transaction id - #[protected]
Billing amount - rs.16, 785
Mode of payment - online through sbi rupay debit card
Please resolve my problem soon. I'll be thankful to you

+1 photos

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I have made a payment to jbvnl of rs.498.00 through my boi debit card on dated 16/07/2020 for payment of my electricity bill. Money deducted from my account but payment failure. Please refund my money.

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Dear sir, i made a transcation on 15 july 2020, through google pay upi, for margadarsi online payment thru margadarsi website. An amount of rs. 8831 got dedicyed from my google pay but the amount did not get credited into margadarsi account.
The detaisl are as follows:
Upi transaction id :[protected]
Time of transaction : 16.28
Google transaction id : cicagkczj73rwg
Amount : 8831.0

Pl look into it and if payment did not credited into margadarsi, pl take necessary action to return the amount to my upi no.

Regards
Revathi v

+1 photos

Aug 6, 2021

Complaint marked as Resolved

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Verified Support

Jul 16, 2020

Paynimo / TechProcess Payment Services Customer Care's response Dear Customer,

TPSL ID: [protected]
Bank Reference ID:[protected]
Merchant transaction ID: LT070TB[protected]
Transaction Amount: 8831.0
Transaction Date:15/07/2020

We have checked the status of the given transaction and found that it is marked as success and the payment for the same will be sent to L1434_Margadarsi Chit Fund Pvt Ltd on[protected].

With reference to your query regarding your online transaction you are further requested to kindly contact the merchant through whom you have initiated this transaction. The merchant will be able to assist you further with your query.

Ingenico ePayments (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd) is the payments partner engaged with the merchant for offering payments aggregation services only. The contact details of the merchant customer service desk are available on the merchant website.

Regards,
Customer Service
Ingenico ePayments India Pvt. Ltd.
(formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I'm a punjab national bank customer... I made a payment...in pnb through paynimo... On 10 july of 477/-... Which got stuck in paynimo since then... I was doing my videocon d2h tv recharge... I want my money back

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: H No.- 41, Pardih, Beside Hari Mandir, NH:33

I tried to pay the electricity bill through online mode at jbvnl.co.in. But, after i paid through my sbi rupay debit card. I haven't received my payment confirmation receipt. My resolve my problem soon.
Consumer no.- par3088
Sub division code - mango ii

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Verified Support

Jul 15, 2020

Paynimo / TechProcess Payment Services Customer Care's response Dear Sir/Madam,

We are unable to trace the records on the basis of given details.

Kindly provide us the Techprocess Payment ID or Bank statement to trace the transaction from our end.

Regards,
Customer Service
Ingenico ePayments India Pvt. Ltd.
(formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)

Jul 16, 2020

Updated by Pankaj Chatterjee Amount debited from my SBI Rupay Debit Card was Rs.16, 785 which was same as my bill generated. Transaction ID #[protected]. I haven't received any online receipt due to the transaction error occurred. Hope this information helps. I've attached my bank statement image of the same transaction. Please resolve my problem soon. I'll be thankful to you.

View replies

P

Pankaj Chatterjee

Jul 16, 2020

Amount Debited was Rs.16, 785 from SBI Rupay Debit Card
Transaction ID #[protected]. I haven't got any online receipt from Paynimo due to transaction error. Hope this helps. Please resolve my problem soon.

money debited from my sbi bank account but confirmation receipt hasn't been received - Comment #3705165 - Image #0

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: DHANBAD

Sir,
On 08/07/2020, i have tried to pay my electricity bill through tech process payment services, the amount of rs. 12, 769/- has been deducted from my account but bill not paid.

Here are the following details of the transaction:
Bank name: union bank of india
Transaction date: 08/07/2020
Transaction amount: rs 12, 769/-
Techprocess reference id: techprocess/[protected]

You're requested to acknowledge the above.
Regards,
Ravindra

Jul 16, 2020

Complaint marked as Resolved

Issue Resolved.

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Dear Sir, Madam
I had done a transaction on 10/07/2020 at 10:19:31 hrs, of Rs. 3650/- using my debit card, paid in favour of Adani Electricity Account number:[protected] which is yet not credited to Adani Electricity.
Here is the Order number # F17CONU3FKKS6UH
Transaction id: [protected]

please check and let me know the status, the amount is already debited from my Bank account.

Screenshot of the above mention transaction is attach.

+1 photos

Jul 13, 2020

Complaint marked as Resolved

I have received email from the paynimo portal ([email protected]) stating the payment has been credited to the beneficiary from there end, though they have delayed it and credited today 13/07/2020. ( I had done the transaction on 10/07/2020)

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Verified Support

Jul 14, 2020

Paynimo / TechProcess Payment Services Customer Care's response Dear Customer,

TPSL ID: [protected]
Bank Reference ID: [protected]
Merchant transaction ID: FI7CONU3FKKS6UH
Transaction Amount: 3650.0
Transaction Date:10/07/2020

We have checked the status of the given transaction and found that it is marked as success and the payment for the same was sent to L484_ADANI ELECTRICITY MUMBAI LIMITED on[protected].

With reference to your query regarding your online transaction you are further requested to kindly contact the merchant through whom you have initiated this transaction. The merchant will be able to assist you further with your query.

Ingenico ePayments (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd) is the payments partner engaged with the merchant for offering payments aggregation services only. The contact details of the merchant customer service desk are available on the merchant website.

Regards,
Customer Service
Ingenico ePayments India Pvt. Ltd.
(formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Kondhawe dhawade nda road pune

I am a pay idfc emi my account no. [protected] rs.2748 this amount debited my account but not recieved idfc loan plz refund this amount

Your a/c no xxxxx43852 is debited by rs. 2748.00 through pos at tech process services pmumbai mhin on 11/07/2020 at 19:12:01 from card no.#3140. - mgb04611

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Jul 14, 2020

Updated by Raju Chavhan I am post of complaint 2 days but not resolved

Jul 18, 2020

Updated by Raju Chavhan Sir plz refund money plz

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Hi,

I have made emi payment of hdfc car loan through the gateway on 11th july 2020, the amount has been debited from my account but is not reflecting under paid emi (S) in banks server.

Transaction id-[protected]

Kindly look into the matter & address the issue.

Regards
Sahil

+1 photos

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Sir, i am rituporna das of amity university lucknow. I have paid my fees on 10/07/2020, time: 10:30 to 10:35 am. The amount of ₹65000 has been debited from my a/c but the fees has not been updated on my college portal. So, kindly resolve my problem asap.

+2 photos

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

View replies

R

Rituporna Das

Jul 14, 2020

When are u going to do something about this?????

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines