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Paynimo / TechProcess Payment Services Complaints & Reviews

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Updated: Feb 20, 2024
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476
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Paynimo / TechProcess Payment Services reviews & complaints page 27

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N
nirajkrpappu
Jul 21, 2020
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Address: jharkhand

Amount debited rs. 1221/- from my account against txn# 043480 on 21july2020 but not credited jharkhand bijli vitran nigam limited, therefore, please do the needful.
Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
Please confirm how many days will take to resolve the problem.
Please do the needful as earliest.

Regards,
Niraj
Mb. no. [protected]
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    M
    Moinak1
    Jul 20, 2020
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    While making payment to jbvnl for two bills, following transactions made and deducted from my account:

    Amount rs 663 tran id [protected]igaiztlxs8 dt 20.07.20
    Amount rs 2376 tran id [protected]igaiztler0 dt 20.07.20

    The above amount deducted from my account but is reflected in merchant account. Pls resolve
    Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
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      A
      Ajaysonal
      Jul 19, 2020
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      This company deducted 5307 amount without any notification and i am not taking any product from this company

      Please help me for refund this
      +1 photos
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        R
        Raju Chavhan
        Jul 19, 2020
        Resolved
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        Resolved

        Address: Pune

        I am submit my complaint 5 days but not resolved.
        I am pay idfc loan emi techprocess server but not recieved this amount idfc emi.
        Rs. 2748
        A/c no.[protected]

        Sir plz reason batao kyu refund nahi huva amount 4 5 din se complaint karke.
        Jul 19, 2020
        Complaint marked as Resolved 
        Solved
        Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
        Verified Support
        Jul 20, 2020
        Paynimo / TechProcess Payment Services Customer Care's response
        Dear Sir/Madam,

        We are unable to trace the records on the basis of given details.

        Kindly provide us the Techprocess Payment ID or Bank Reference ID to trace the transaction from our end.

        Regards,
        Customer Service
        Ingenico ePayments India Pvt. Ltd.
        (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)
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          R
          Ritesh Kalamnurikar
          Jul 18, 2020
          Resolved
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          Resolved

          Address: sai swathi residency 301

          I paid housing loan but amount was deducted from my account, and not credited to the bank so i tried to email you but no response, please help me, resolve my issue .
          i will attach a screenshot in that upi id is mentioned as well as date of payment, mode of payment, to whom i paid please check .'
          '
          please do the needful
          regards,
          Ritesh.k
          +1 photos
          Jul 18, 2020
          Complaint marked as Resolved 
          solved
          Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
          Verified Support
          Jul 20, 2020
          Paynimo / TechProcess Payment Services Customer Care's response
          Dear Sir/Madam,

          TPSL ID: [protected]
          Bank reference ID:[protected]
          Merchant transaction ID: 545644
          Transaction date:10/02/2020
          Transaction amount: 26000.0

          The refund for the said amount was successfully processed and sent to the bank on 11/02/2020.

          Request you to get in touch with your bank, in case of non receipt of the refund.

          Regards,
          Customer Service
          Ingenico ePayments India Pvt. Ltd.
          (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)
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            J
            Jyothis ks
            Jul 18, 2020
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            Resolved

            Address: Ernakulam , north paravur , kerala

            Sir,
            1004rs is debited in my bank account
            (Imu application fee https://imucet2020.onlineregistrationform.org/IMUCET/index.jsp).

            My application is now pending...
            What can i do sir?

            When i get my refund amount?
            +2 photos
            Jul 19, 2020
            Complaint marked as Resolved 
            University is solved this problem. our amount is reached the University bank account. Payment transaction was delayed by one day that is the problem here. Now all are solved successfully. Thank You
            Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
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              S
              sAirAm boRigAm
              Jul 17, 2020
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              Address: Hasthinapuram East colony, Hasthinapuram, Hyderabad

              My money debited during my electricity bill payment till now i didn't get back my money please refund my money
              +1 photos
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                R
                Raju Chavhan
                Jul 17, 2020
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                Address: Kondhawe dhawade nda rd pune

                I am a complaint by idfc emi pay by tech process server way to debit card rs.2748 but not recieved idfc emi this amount deduct my mother account
                4 days ago no any action .
                Why?
                Jul 19, 2020
                Complaint marked as Resolved 
                Resolved
                Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
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                  P
                  Pankaj Kumar n
                  Jul 17, 2020
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                  Dear sir/madam,
                  I have paid jbvnl electricity bill of rs. 19, 619 for the month of jun, 2020 through online payment mode of jbvnl website on 17.07.2020. The amount has been deducted from my Bank of india account but failed to generate confirmation receipt. The amount has not been deposited to jbvnl account, nor it has been return back to my bank account . My consumer no. PHD08017 & Bill No [protected] of sub-electricity office at Hazaribag(U). The transaction id for deducting the amount from my bank account which was received in my mobile phone is as "MEDR/TPS*JHARKHAN/962455/". I, therefore, request you kindly make the payment successful or return back the amount to my bank account as early as possible. My mail id is [protected]@gmail.com. Regards.
                  Pankaj Kumar
                  Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                  Dear Team,

                  I have raised the complain same day but till now its not solved, kindly do the resolve on priority.
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                    P
                    Pankaj Chatterjee
                    Jul 16, 2020
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                    Address: H No. - 41, Pardih, Beside Hari Mandir, NH:33, PS - Mango

                    On 15th of july midnight, i tried to pay my electricity bill online through www.jbvnl.co.in. while doing so, my billing amount got deducted from the bank account. But there was no online receipt generated due to some error. The next day i went to the concerned jbvnl office. After enquiry, they said that my bill isn't payed yet.
                    Consumer id - 506756
                    Consumer no. - par3088
                    Division - mango
                    Sub division - mango ii
                    Consumer name - dilip kr. Chatterjee
                    Bank transaction id - #[protected]
                    Billing amount - rs.16, 785
                    Mode of payment - online through sbi rupay debit card
                    Please resolve my problem soon. I'll be thankful to you
                    +1 photos
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                      K
                      Kumarimini
                      Jul 16, 2020
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                      I have made a payment to jbvnl of rs.498.00 through my boi debit card on dated 16/07/2020 for payment of my electricity bill. Money deducted from my account but payment failure. Please refund my money.
                      Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
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                        R
                        Revathi Vardhineedi
                        Jul 15, 2020
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                        Resolved

                        Dear sir, i made a transcation on 15 july 2020, through google pay upi, for margadarsi online payment thru margadarsi website. An amount of rs. 8831 got dedicyed from my google pay but the amount did not get credited into margadarsi account.
                        The detaisl are as follows:
                        Upi transaction id :[protected]
                        Time of transaction : 16.28
                        Google transaction id : cicagkczj73rwg
                        Amount : 8831.0

                        Pl look into it and if payment did not credited into margadarsi, pl take necessary action to return the amount to my upi no.

                        Regards
                        Revathi v
                        +1 photos
                        Aug 6, 2021
                        Complaint marked as Resolved 
                        Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 16, 2020
                        Paynimo / TechProcess Payment Services Customer Care's response
                        Dear Customer,

                        TPSL ID: [protected]
                        Bank Reference ID:[protected]
                        Merchant transaction ID: LT070TB[protected]
                        Transaction Amount: 8831.0
                        Transaction Date:15/07/2020

                        We have checked the status of the given transaction and found that it is marked as success and the payment for the same will be sent to L1434_Margadarsi Chit Fund Pvt Ltd on[protected].

                        With reference to your query regarding your online transaction you are further requested to kindly contact the merchant through whom you have initiated this transaction. The merchant will be able to assist you further with your query.

                        Ingenico ePayments (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd) is the payments partner engaged with the merchant for offering payments aggregation services only. The contact details of the merchant customer service desk are available on the merchant website.

                        Regards,
                        Customer Service
                        Ingenico ePayments India Pvt. Ltd.
                        (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)
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                          V
                          Vidhi Beyapak
                          Jul 15, 2020
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                          I'm a punjab national bank customer... I made a payment...in pnb through paynimo... On 10 july of 477/-... Which got stuck in paynimo since then... I was doing my videocon d2h tv recharge... I want my money back
                          Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
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                            P
                            Pankaj Chatterjee
                            Jul 15, 2020
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                            Address: H No.- 41, Pardih, Beside Hari Mandir, NH:33

                            I tried to pay the electricity bill through online mode at jbvnl.co.in. But, after i paid through my sbi rupay debit card. I haven't received my payment confirmation receipt. My resolve my problem soon.
                            Consumer no.- par3088
                            Sub division code - mango ii
                            Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 15, 2020
                            Paynimo / TechProcess Payment Services Customer Care's response
                            Dear Sir/Madam,

                            We are unable to trace the records on the basis of given details.

                            Kindly provide us the Techprocess Payment ID or Bank statement to trace the transaction from our end.

                            Regards,
                            Customer Service
                            Ingenico ePayments India Pvt. Ltd.
                            (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)
                            Jul 16, 2020
                            Updated by Pankaj Chatterjee
                            Amount debited from my SBI Rupay Debit Card was Rs.16, 785 which was same as my bill generated. Transaction ID #[protected]. I haven't received any online receipt due to the transaction error occurred. Hope this information helps. I've attached my bank statement image of the same transaction. Please resolve my problem soon. I'll be thankful to you.
                            Amount Debited was Rs.16, 785 from SBI Rupay Debit Card
                            Transaction ID #[protected]. I haven't got any online receipt from Paynimo due to transaction error. Hope this helps. Please resolve my problem soon.

                            money debited from my sbi bank account but confirmation receipt hasn't been received - Comment #3705165 - Image #0
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                              R
                              Ravindra_dhn
                              from Chakia, Bihar
                              Jul 14, 2020
                              Resolved
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                              Resolved

                              Address: DHANBAD

                              Sir,
                              On 08/07/2020, i have tried to pay my electricity bill through tech process payment services, the amount of rs. 12, 769/- has been deducted from my account but bill not paid.

                              Here are the following details of the transaction:
                              Bank name: union bank of india
                              Transaction date: 08/07/2020
                              Transaction amount: rs 12, 769/-
                              Techprocess reference id: techprocess/[protected]

                              You're requested to acknowledge the above.
                              Regards,
                              Ravindra
                              Jul 16, 2020
                              Complaint marked as Resolved 
                              Issue Resolved.
                              Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
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                                A
                                Akbar5553
                                Jul 13, 2020
                                Resolved
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                                Resolved

                                Dear Sir, Madam
                                I had done a transaction on 10/07/2020 at 10:19:31 hrs, of Rs. 3650/- using my debit card, paid in favour of Adani Electricity Account number:[protected] which is yet not credited to Adani Electricity.
                                Here is the Order number # F17CONU3FKKS6UH
                                Transaction id: [protected]

                                please check and let me know the status, the amount is already debited from my Bank account.

                                Screenshot of the above mention transaction is attach.
                                +1 photos
                                Jul 13, 2020
                                Complaint marked as Resolved 
                                I have received email from the paynimo portal ([email protected]) stating the payment has been credited to the beneficiary from there end, though they have delayed it and credited today 13/07/2020. ( I had done the transaction on 10/07/2020)
                                Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                                Verified Support
                                Jul 14, 2020
                                Paynimo / TechProcess Payment Services Customer Care's response
                                Dear Customer,

                                TPSL ID: [protected]
                                Bank Reference ID: [protected]
                                Merchant transaction ID: FI7CONU3FKKS6UH
                                Transaction Amount: 3650.0
                                Transaction Date:10/07/2020

                                We have checked the status of the given transaction and found that it is marked as success and the payment for the same was sent to L484_ADANI ELECTRICITY MUMBAI LIMITED on[protected].

                                With reference to your query regarding your online transaction you are further requested to kindly contact the merchant through whom you have initiated this transaction. The merchant will be able to assist you further with your query.

                                Ingenico ePayments (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd) is the payments partner engaged with the merchant for offering payments aggregation services only. The contact details of the merchant customer service desk are available on the merchant website.

                                Regards,
                                Customer Service
                                Ingenico ePayments India Pvt. Ltd.
                                (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)
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                                  R
                                  Raju Chavhan
                                  Jul 13, 2020
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                                  Address: Kondhawe dhawade nda road pune

                                  I am a pay idfc emi my account no. [protected] rs.2748 this amount debited my account but not recieved idfc loan plz refund this amount

                                  Your a/c no xxxxx43852 is debited by rs. 2748.00 through pos at tech process services pmumbai mhin on 11/07/2020 at 19:12:01 from card no.#3140. - mgb04611
                                  Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                                  Jul 14, 2020
                                  Updated by Raju Chavhan
                                  I am post of complaint 2 days but not resolved
                                  Jul 18, 2020
                                  Updated by Raju Chavhan
                                  Sir plz refund money plz
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                                    M
                                    munjal94
                                    Jul 12, 2020
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                                    Hi,

                                    I have made emi payment of hdfc car loan through the gateway on 11th july 2020, the amount has been debited from my account but is not reflecting under paid emi (S) in banks server.

                                    Transaction id-[protected]

                                    Kindly look into the matter & address the issue.

                                    Regards
                                    Sahil
                                    +1 photos
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                                      R
                                      Rituporna Das
                                      Jul 11, 2020
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                                      Sir, i am rituporna das of amity university lucknow. I have paid my fees on 10/07/2020, time: 10:30 to 10:35 am. The amount of ₹65000 has been debited from my a/c but the fees has not been updated on my college portal. So, kindly resolve my problem asap.
                                      +2 photos
                                      Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                                      When are u going to do something about this?????
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                                        A
                                        AAKASH JANGHU
                                        Jul 11, 2020
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                                        Sir i was submitting my college fees but the amount
                                        Of rs. 42, 000 was debited from my account but the transaction was failed. I talked to the university but they said that they had not received the fees.

                                        Mobile no [protected]
                                        Email aakashjanghu.[protected]@gmail.com
                                        Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
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