Paynimo / TechProcess Payment Services Complaints & Reviews

I have made a payment to bj JBVNL of RS-1614 / through SBI card on dated[protected] for payment of my electricity bill for the month of April 2020 the amount has debited from my SBI card but not credited To JBVNL(Jharkhand bijili vitran Limited)
Please look into the matter and inform me accordingly
Thanks
Yours Faithfully
Biraj kerketta

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Rs6176 property tax paid thru debut card number ending 7270 on 8-5-20 on ptin no. [protected] jvsm Prasad h. No2-3-789 . Message received from b and of amount debited thru tech process payment. Amiynt not credited to ghmc account. Ghmc property tax online demand showing amount due nit cleared. Plus credit debited amount to ghmc

May 09, 2020

Updated by Jvsm prasad Even after 36 hours debuted amount is not credited to ghmc property tax showing nit cleared

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Address: Portblair South andaman

I Alex, wants to let you know that. While I was doing online payment my money has been deducted from my bank account but I didn't receive any kind of receipt and my bill is still pending. Kindly look forward to my situation. Thank you..

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Today 12:00 a. M. My d2h stopped due to low balance. So, i opened my d2h infinity app and tried to recharge an amount of rs. 903. I was supposed to get rs. 903 + rs. 270.9 extra. I paid rs. 903 using my pnb debit card. Money go deducted but transaction failed. Due to covid-19 crisis, customer support isn't available. So, i request paynimo to refund me back or recharge my account.
My d2h i'd is[protected]

Aug 7, 2021

Complaint marked as Resolved

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Verified Support

May 07, 2020

Paynimo / TechProcess Payment Services Customer Care's response Dear Customer,

Transaction ID: [protected]
Bank reference ID: [protected]
Merchant transaction ID: [protected]
Transaction date:07/05/2020
Transaction amount: 903.0

We have checked the status of the given transaction and found that it is marked as success and the payment for the same will be sent to L4888_Dish Infra Services Private Limited on[protected].

With reference to your query regarding your online transaction you are further requested to kindly contact the merchant through whom you have initiated this transaction. The merchant will be able to assist you further with your query.

Ingenico ePayments (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd) is the payments partner engaged with the merchant for offering payments aggregation services only. The contact details of the merchant customer service desk are available on the merchant website.

Regards,
Customer Service
Ingenico ePayments India Pvt. Ltd.
(formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)

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I did an online payment of premium of my life insurance policy on 30th april, 2020. Payment was debited from my bank account but it did not reach the merchant [bajaj allianz life insurance co ltd.]. Bank statement shows the status of transaction successful but the merchant is still showing the payment as due.

Transaction details are as under:
Transaction date: 30th april, 2020
Paid from: icici bank
Reference id: [protected]
Payment amount: rs 2, 00, 000

Kindly resolve this issue at the earliest as last date for renewal of my policy is 5th may, 2020.

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

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In 26th march i can do a imuthoot gold lone intrest transaction to your bank with the interface of phonepay app... The amount will be debite my account and did not get any success order message to me... I will wait for a day... Then i will made another transaction via paytm... It's was successful...

Then please provide back my money as soon as possible...

Thanking you

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May 31, 2020

Complaint marked as Resolved

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Verified Support

Apr 30, 2020

Paynimo / TechProcess Payment Services Customer Care's response Dear Sir/Madam,

TPSL ID : [protected].

With reference to the below given transactions, we have checked and found that the refund for the said transaction has been successfully processed and sent to the bank on 18/04/2020 vide refund ref no :[protected].

Regards,
Customer Service
Ingenico ePayments India Pvt. Ltd.
(formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)

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Address: Kalwadi, Malegaon

Website: Mahavitaran Bill

I have paid MSEDCL electricity bill via Mahavitaran app choosing paynimo
my account is debited but could not receive successful message and merchant bill is still unpaid.INB/[protected]/techprocess solutions ltd

Apr 28, 2020

Updated by D Deore what else required in the complaint

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Address: AGRA

Dear sir,
I have recharge my vidoecon d2h of rs. 294/- on 27- april -2020 approx 6:37 pm. The amount is debited from my account but my t. V. Has not recharge. Amount has transfer to this account and "techpro net txn: techpro [protected]".

Business channel l tech_baratb payments "
And transaction id is."[protected] "
Kindly recharge my t. V. Or refund my amount of rs. 294/- i had paid my payment through paynimo using"yes bank of agra" net banking. So kindly refund the credited amount.

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May 28, 2020

Complaint marked as Resolved

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Verified Support

Apr 27, 2020

Paynimo / TechProcess Payment Services Customer Care's response Dear Customer,

TPSL ID:- [protected]

With reference to your below mail, its a successful transaction and it will settled to merchant L186469_Dish Infra Services Private Limited on[protected]

Regards,
Customer service

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Address: Block no 139/3318,ghb colony,meghaninagar,Ahmadabad,Gujarat.380016

I have fraud by using techprocess solutions limited wide my axis Bank saving account through internet net banking so please take a matter as early as possible

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I apply for cucet and submit my form and pay fee, but the transaction was failed and amount was deducted from my account. The same amount was not refund till date.Please refund my amount. Below is given transaction details.
Date of transction:19 mar 2020
card no from which deducted last 4 digit:xxxxxxxxxxxx5057
trns id no:[protected]

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May 30, 2020

Complaint marked as Resolved

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Verified Support

Apr 27, 2020

Paynimo / TechProcess Payment Services Customer Care's response Dear Sir/Madam,

We are unable to trace the records on the basis of given details.

Kindly provide us the Techprocess Payment ID or Bank Reference ID to trace the transaction from our end.

Regards,
Customer Service
Ingenico ePayments India Pvt. Ltd.

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Address: Ranchi, Jharkhand

I have done online payment for electricity bill to jbvnl jharkhand through apps-jbvnl ezy-bill on 22.4.2020 which was routed through paynimo..

Amont has been debited by bank but error has been debited by bank.

Consumer no - pm1115

Amount paid/debited from sbi account — 1522 inr dated 22.4.2020

Bank transaction detail is as follows

By debit card othpg 202367 tps*jharkhand
Bijli vimumbai

Kindly confirm if amount is credited to jharkhand bijli vitran nigam and if not please credit back the amount to my sbi account... Please confirm the transaction status.

Aug 7, 2021

Complaint marked as Resolved

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Verified Support

Apr 27, 2020

Paynimo / TechProcess Payment Services Customer Care's response Dear Sir/Madam,

We are unable to trace the records on the basis of given details.

Kindly provide us the Techprocess Payment ID or Bank Reference ID to trace the transaction from our end.

Regards,
Customer Service
Ingenico ePayments India Pvt. Ltd.

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I made a transaction on bsnl payment portal to pay my landline bill through paynimo / techprocess gateway on 24 april 2020 amounting to rs. 350 through internet banking (Standard chartered bank), but the transaction failed due to some technical glitch and an error page appeared with this message -

"please check and verify if the amount has been debited by your bank. If the debit has happened the actual final status of your transaction will be confirmed back to your merchant on the next working day. You can check with the merchant on the same after that period."

The amount (Rs. 350) was immediately deducted from my bank account but has not been received by bsnl. Transaction details are "payment gateway bsnl postpaid bsnl bill 0000000" on 24/04/2020 for rs. 350

The last day for paying the bill without penalty is 27 april 2020. Please resolve at the earliest and inform me accordingly.

Thanks,
Siddharth

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Verified Support

Apr 24, 2020

Paynimo / TechProcess Payment Services Customer Care's response Dear Sir/Madam,

We are unable to trace the records on the basis of given details.

Kindly provide us the Techprocess Payment ID or Bank Reference ID to trace the transaction from our end.

Regards,
Customer Service
Ingenico ePayments India Pvt. Ltd.
(formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)

Apr 24, 2020

Updated by sidjohri Hi,

Referring to your (Paynimo's) response to my complaint I wish to inform that the error page did not contain any Techprocess payment ID. I am sharing the first three and last four digits of my Standard Chartered bank account number: 530xxxx9141

I'm also attaching screenshot of the transaction as obtained from my Standard Chartered online banking account.

Please resolve asap.

Thanks,
Siddharth

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Address: India

I have made payment to hdfc ltd emi yesterday using paynimo code given. I used the link to make payment. At the end of transaction amount got debited and it kept on processing for a while and transaction showed as failed after couple of minutes. The amount is debited from my account and have checked with hdfc and confirm that they have not received the credit. Please refund my amount asap.

Transaction # [protected]
Date - 22nd april, 7.51 pm

May 24, 2020

Complaint marked as Resolved

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Verified Support

Apr 23, 2020

Paynimo / TechProcess Payment Services Customer Care's response Dear Sir/Madam,

TPSL ID :- [protected].

On checking our records we found that the above mentioned transaction has failed for which we have neither received the credit nor the online status from your bank.

If the amount has been debited from your account then the same shall be refunded back within 5-7 working days.

Regards,
Customer Service
Ingenico ePayments India Pvt. Ltd.
(formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)

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I had done 2 online transaction using kotak net banking via paynimo to recharge my bbdaily account.

Both the time there was error (Screenshot attached) and rs. 1000 was debited 2 times, but it was not sent to merchant (Bbdaily) as i cannot see any money added to my bbdaily wallet.

These are the sms received on both times

Rs.1, 000.00 has been debited from your a/c xxxxxx via kotak pg on 21-apr-20 vide ref no. [protected]. To report fraud or raise dispute, click kotak.com/fraud

Rs.1, 000.00 has been debited from your a/c xxxxxx via kotak pg on 23-apr-20 vide ref no. [protected]. To report fraud or raise dispute, click kotak.com/fraud

Please look into this urgently and refund money back in my account. The reference number for both the deductions are given above.

Regards,

Nilesh s.
Nilesh. [protected]@gmail.com
[protected]

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Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

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Address: Margadarshi Chit fund- payment to IngencoFinancialservices

I have done transaction on 21st of april 2020 through upi. But amount got deducted from my account and the payment is successful. But it is not updated in margadarsi chit app please help me with my transaction. Details are as follows

Upi reference no:[upi-ingencofinancialserv-ieipl. [protected]@icici-icic[protected]-margardarshi chits]
Transaction amount - rs. 5452.00
Transaction mode - upi

After this got failed then i tried it through debit card and the transaction was successful.
Please look into it and do the needful.
Please take necessary action to return the amount to my upi number.

May 23, 2020

Complaint marked as Resolved

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Verified Support

Apr 21, 2020

Paynimo / TechProcess Payment Services Customer Care's response Dear Sir/Madam,

We are unable to trace the records on the basis of given details.

Kindly provide us the Techprocess Payment ID to trace the transaction from our end.

Regards,
Customer Service
Ingenico ePayments India Pvt. Ltd.
(formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)

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I have done payment of my EMI amount for home loan with HDFC Rs 46832. However after completing the payment following page appeared and amount was deducted from my account. Can you please confirm if the amount has been processed successfully.

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I made a transaction for margadarsi chit payment via paynimo through icic net banking on 17th April 2020. Transaction was unsuccessful but amount got debited from my bank account.

Transaction ID :[protected]
Attached transaction details for reference.Let me know for any details. Please do the needful at earliest . Thanks

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Payment send to Margadarsi Chitfund ltd., on[protected] from STARE BANK OF INDIA. No. chd4743991, Rs.88580/- from Bminerals. And money debited in my account but not credited in my Clint account

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I made a payment to my loan account through paynimo. The money was debited from my bank account but i got a message from paynimo that the transaction did not complete in time. I tried reaching out the bank, the told me to contact paynimo. The paynimo customer care is of no use. Rude guys appointed a representatives.

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I have done transaction for cucet application. For application no pg22015093.

First transaction from uco bank debit card money has been debited from account but transaction was incomplete transaction details:
Ref no :[protected] on[protected] at 22:35:45

Second transaction from citi bank debit card money has been debited from account but transaction was incomplete transaction details:
Ref:[protected] on 30th of march

Third transaction from uco bank debit card that was successfull transaction details are
Ref no :[protected] on[protected] at 10:19:46

Jun 1, 2020

Complaint marked as Resolved

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Verified Support

Apr 16, 2020

Paynimo / TechProcess Payment Services Customer Care's response Dear Sir/Madam,

We are unable to trace the records on the basis of given details.

Kindly provide us the Techprocess Payment ID or Bank statement or card first 6 digits and last 4 digits to trace the transaction from our end.

Regards,
Customer Service
Ingenico ePayments India Pvt. Ltd.
(formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)

Paynimo / TechProcess Payment Services Complaints & Reviews

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Paynimo / TechProcess Payment Services reviews & complaints page 32

payment debited from my sbi card but not credited to merchant jharkhand bijli vitran limited (jbvnl)

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ghmc property tax

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online transaction failed and amount got deducted from my account

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d2h infinity app recharge of rs. 903

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payment not received by bajaj allianz life insurance co.

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please provide my cash back

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payment not posted

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d2h recharge 294/- but not received my account problem

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debit amount

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refund my amount of cucet entrance fee

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amount debited but payment slip not generated also error arrised

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amount deducted but not received by merchant - bsnl

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paynimo / techprocess payment services money deducted from bank account but receiver didn't get it

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paynimo money debited but not sent to merchant

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paynimo / techprocess payment services payment of margadarsi chit (ingenico financial services) through upi

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regarding payment done through paynimo

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payment of margadarsi chit through icici net banking

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issue

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made payment through paynimo but failed

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money debited but transaction was incomplete

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