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Paynimo / TechProcess Payment Services Complaints & Reviews

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Updated: Aug 25, 2024
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476
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Paynimo / TechProcess Payment Services reviews & complaints page 26

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A
Amit Kumar20
Aug 10, 2020
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Address: Ranchi

Dear sir,
Today i had made electricity bill online payment of rs.412 from jharkhand bijli vitran nigam limited website. Money debited from my account but after that payment failure message shows and electricity bill still not paid having bill no.[protected].
Consumer no. Rrd1952
Shila devi

Pl see the attached files and resolve the issue asap.

Thanks
Amit
[protected]
+2 photos
Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
Aug 13, 2020
Updated by Amit Kumar20
Hi,
Pl let me know money debited from my account will return to my account or Electricity Bill will be paid and how much time it will take.
Hi,
Pl let me know money debited from my account will return to my account or Electricity Bill will be paid and how much time it will take.
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    N
    N Manoj gowda
    Aug 9, 2020
    Resolved
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    Resolved

    My self manoj, today morning i was done rs.500 payment to my in digital cable account but it was not credited and it was debited in my axis bank account no.[protected], so please reverse the amount
    +1 photos
    Mar 2, 2021
    Complaint marked as Resolved 
    Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
    Aug 09, 2020
    Updated by N Manoj gowda
    I was cancelled the payment but amount Debited from my bank account
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      S
      Report
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      Address: 4-5-147, rambagh ,attapur near Sri vidyaniketan school

      Hi sir, madam,.

      My self nagaraju s/o kurmaiah from hyderabad actually i paid amount on techprocess by through online about (Ghmc) greater hyderabad muncipalty.. Tax on 6th date on aug... Money debited my account but not clear my tax i did'nt received any recipet but i paid total amount tax so please rectify my promblem...
      +1 photos
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        S
        SANJAY MODI
        from Jorhat, Assam
        Aug 5, 2020
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        Respected sir,
        This is to inform you that on 16th july, 2020 i was trying to pay my electric bill consumer no. - hs440 sub division harmu through jbvnl.co.in. So, i paid 6137/- from my bank of india account but the transaction was failed and my money was deducted from my account. It's been 7 days i have not received a refund for the same till now. So, please look into it and do the needful.
        Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
        Hi,
        Is your problem resolve.
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          A
          Akshay Baise
          Aug 5, 2020
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          Myself akash my account no.
          [protected]
          I had done the transction to bill payment of electricity
          Amounted to rs. 4230 but the transction is failed and amount is deducted from my account kindly transfer back my amount on my account
          My contact no [protected]
          +1 photos
          Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
          Aug 05, 2020
          Updated by Akshay Baise
          Please find attached the screenshot
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            I
            ikagarwal
            Aug 3, 2020
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            I made payment for my daughter's school fees on july 31 around 11:45 pm. The moment i completed transaction at my bank and clicked submit, i got message verification pending transaction-technical error. Money got debited from my bank, but didn't get credited to school

            School: amity international school, vasundhara, sector 1, ghaziabad, up
            Payment amount : rs 28, 327
            Payment date : july 31, 2020
            Payment time : 11:45 pm
            Processing gateway : paynimo
            Student name : radhika

            Pls explain that why error happened? Settle and close the transaction asap. Either revert money to my account or transfer to the school with confirmation of transaction id.

            I have been trying to locate your contact number. On site it is listed as[protected]. However, it is not a valid number

            I tried reaching your office number +[protected] for last 3 days. However, security guard says, office is closed. Very disappointing. Dealing in finance, how can you guys afford to so negligent of pain customers face due to your deficiency of services? Will you pay penalty to the school because of delay caused due to your payment gateway's inefficiency? Don't tell me that i might have clicked back button or other reasons. I made a transaction just before this for my other kid and it went fine.in this it failed.
            +1 photos
            Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
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              P
              Pinky23
              Aug 3, 2020
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              I have paid online electricity bill through the techprocess gateway but it failed and also the amount has been debited from my account. So i wanted to know about when it will get refunded
              Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
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                V
                Vikraman Nair
                from Alwaye, Kerala
                Aug 1, 2020
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                Made net bank payment of inr 52438.72 on[protected] from my account in bank of india to muthoot finance through techprocess gateway. The transaction id was[protected]. Though the amount was debited to my account, it was not credited to muthoot finance.
                Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
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                  S
                  Sanadk
                  Jul 31, 2020
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                  On 31 July at 7 pm I have done energy bill payment rs 410 through NetBanking.vai Paynimo..from bank amount deducted and sms recieved of payment done..but from MSEDCL didn't received sms of payment received..pl send confirmation receipt or refund rs 410
                  +1 photos
                  Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                  Jul 31, 2020
                  Updated by Sanadk
                  Payment done vai paynimo recipient didn't received by MSEDCL

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                    S
                    Sankavarapu
                    Jul 31, 2020
                    Resolved
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                    Resolved

                    I transaction to apsrtc from icici paylater account, transaction successful but failed in apsrtc ticket process.
                    +2 photos
                    Aug 5, 2021
                    Complaint marked as Resolved 
                    Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                    Dear Sir/Madam,

                    Payment ID :[protected].

                    With reference to the below given transactions, we have checked and found that the refund for the said transaction has been successfully processed and sent to the bank on 04/08/2020 vide refund ref no :[protected].

                    As per bank’s TAT, the same will be credited to your account within 5-7 working days.

                    Regards,
                    Customer Service
                    Ingenico ePayments India Pvt. Ltd.
                    (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)
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                      S
                      S Shubham
                      Jul 30, 2020
                      Resolved
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                      Resolved

                      On 21 july i want to pay my due of college of 49018.29 while paying Net banking, i got error page from paynimo which was attached below my money rs 49018.29 was debited (transaction details screenshot attached) and no e recepit was generated please check and do the needful at the earliest bank transaction number and also transaction reference id Help me please
                      +2 photos
                      Jul 30, 2020
                      Complaint marked as Resolved 
                      No step or no details are provided to me
                      Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                      Jul 30, 2020
                      Updated by S Shubham
                      Plz give me transaction id and transaction reference number

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                        U
                        usmankapadia
                        Jul 29, 2020
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                        Dear sir,

                        Today i paid amount to our capital first loan amount of rs.10882/-, amount was debited to our account and receipt shows failed transaction. I never purchased any product from paynimo mutual funds and our bank massage shows amount paid to paynimo mutual funds so please refund our amount urgently.
                        +1 photos
                        Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                        please refund my amount.
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                          H
                          hsachin5511
                          Jul 29, 2020
                          Resolved
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                          Resolved

                          Address: plot 85 CII, paravati industrial estate, Yadrav, Tal. Shirol, Dist. Kolhapur, maharashtra 416145

                          I paid msedcl power bill online via billjuction on 27/07/2020. From union bank of india. The payment was sucessfully done and trans id was (S[protected] also bank ref. Id was[protected]. But till today i not received any receipt or any confirmation massage from msedcl for online sucessfully payment.
                          Please update me the details about this transction. My email id is (Hsachin.[protected]@gmail.com) whatsapp no [protected].
                          +2 photos
                          Aug 12, 2021
                          Complaint marked as Resolved 
                          Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 29, 2020
                          Paynimo / TechProcess Payment Services Customer Care's response
                          Dear Sir/Madam,

                          TPSL ID: [protected]
                          Bank Reference ID:[protected]
                          Merchant transaction ID: [protected]
                          Transaction Amount: 40350.0
                          Transaction Date:27/07/2020

                          The refund for the said amount was successfully processed and sent to the bank on 28/07/2020.

                          As per bank TAT, the same will be credited to your account within 3 working days.

                          Regards,
                          Customer Service
                          Ingenico ePayments India Pvt. Ltd.
                          (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)
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                            P
                            putrao
                            Jul 27, 2020
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                            I had recharged tata sky id no [protected] for rs 10778/- as error occurred i recharged again for rs 10778/- on 25/07/2020 through link given by tata sky. The transaction number are as[protected] and[protected] both for rs 10778. The amount has been debited to my uco bank a/c no [protected] jaynagar branch ifsc code 0623
                            Bangalore. I request you to re credit the amount to my bank account and oblige. My email is [protected]@yahoo.co.in
                            Mob no [protected]

                            Thanking you in advance
                            P v ramarao
                            Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
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                              G
                              Gopitrivedi
                              Jul 24, 2020
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                              Address: Mumbai

                              Last night i tried to make a purchase from myntra and i made the payment of rs1599 twice. Both the times the amount got debited from my account but the transaction was unsuccessful and the order could not be placed at myntra.
                              I have been informed by my bank that the transaction was complete from their end and the amount has been debited from my account twice. They have provided the payment reference number for both the transactions which
                              Are as follows:
                              1. [protected]
                              2. [protected]
                              Kindly look into the matter and process a refund into my account as soon as possible.
                              Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
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                                A
                                Anand Jundre
                                Jul 23, 2020
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                                Address: kalyan
                                Website: www.kdmc.gov.in

                                Kalyan dombivali municipal corporation (Kdmc)
                                Reason: property tax
                                Transaction date:[protected]
                                Transaction time 9.26am
                                Payment reference number: [protected]
                                Transaction id : inb/[protected]
                                Status: failed.
                                But amount deducted from bank account.
                                Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
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                                  S
                                  Sareng
                                  Jul 23, 2020
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                                  I have made payment on line of landline postpaid bills but it is still showing status as due at bsnl portal
                                  Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
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                                    A
                                    adityakarn406
                                    Jul 23, 2020
                                    Resolved
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                                    Resolved

                                    I did a. Payment to bvp cet through your payment get way
                                    But the college didn't get my payment and the money has been debited from my account. To you please look after this
                                    I have all the statement of payment.
                                    Payement refrence no[protected]
                                    Transaction id - s44818575
                                    This is very serious matter it was very important payment for the college form process.
                                    Refund my money or process my money to college as soon as possible because i will miss my college admission form.
                                    The amount was 1708.02 rs.
                                    Solve this

                                    Do find this attachments this states clear successful payment to you "techprocess"
                                    The university didn't got the payment and you debited the amount
                                    +4 photos
                                    Jul 27, 2020
                                    Complaint marked as Resolved 
                                    Paymino transferred the money to the College 2 days later
                                    Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                                    Jul 23, 2020
                                    Updated by adityakarn406
                                    Only few days left for my college application form Please resolve my issue please
                                    Verified Support
                                    Jul 23, 2020
                                    Paynimo / TechProcess Payment Services Customer Care's response
                                    Dear Customer,

                                    We have checked the status of the given transaction and found that it is marked as success and the payment for the same has been sent to Bharati Vidyapeeth on[protected].

                                    With reference to your query regarding your online transaction you are further requested to kindly contact the merchant through whom you have initiated this transaction. The merchant will be able to assist you further with your query.

                                    Ingenico ePayments (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd) is the payments partner engaged with the merchant for offering payments aggregation services only. The contact details of the merchant customer service desk are available on the merchant website.

                                    Regards,
                                    Customer Service
                                    Ingenico ePayments India Pvt. Ltd.
                                    (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)
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                                      R
                                      Rohan Laghate
                                      Jul 22, 2020
                                      Resolved
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                                      Resolved

                                      I wish to bring up to your notice that I was trying to book an FD online and paid using Paynimo -TPSL . However, when I tried to make the payment the transaction failed however the amount of INR 75000 has been debited from my account.

                                      My bank has confirmed that the Amount has been credited but beneficiary has not yet received the amount.

                                      Below are my account and transaction details:-
                                      Transaction Amount - INR 75000
                                      UPI Transaction ID :[protected]
                                      Payment To: [protected]@ybl
                                      Payment on:- 29th June 2020
                                      Transaction ID: - CICAgkCp1YXWXA

                                      Whom should I approach now? Paynimo-Tech process service is pathetic, they are simply not responding nor their customer care numbers are working. What should I do now...Please help. I am sure paynimo has messed up somewhere. Please help...

                                      I request to please refund the money back to my account.
                                      Aug 13, 2021
                                      Complaint marked as Resolved 
                                      Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jul 23, 2020
                                      Paynimo / TechProcess Payment Services Customer Care's response
                                      Dear Sir/madam,

                                      TPSL ID: [protected]
                                      Bank Reference ID: T2006291613283231914030
                                      Refund Amount: 75000.0

                                      With reference to below mail, we would like to inform you that refund for the said transaction was not processed on[protected] due to some technical issue. However, we have processed the same today. As per bank TAT, the same will be credited to your account within 3-5 working days.

                                      Regards,
                                      Customer Service
                                      Ingenico ePayments India Pvt. Ltd.
                                      (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)
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                                        S
                                        shashikant.c
                                        from Bengaluru, Karnataka
                                        Jul 22, 2020
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                                        Online upi payment was done on 26 june to maharashtra electricity board (Mahadiscom)
                                        Of rs. 2060 but bill is still showing as unpaid.

                                        Payment showing successful at my end. Pls check asap and revert.
                                        +1 photos
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                                        Still no update from Paynimo.
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