Paynimo / TechProcess Payment Services Complaints & Reviews

I have done transaction for cucet application. For application no pg22015093.

First transaction from uco bank debit card money has been debited from account but transaction was incomplete transaction details:
Ref no :[protected] on[protected] at 22:35:45

Second transaction from citi bank debit card money has been debited from account but transaction was incomplete transaction details:
Ref:[protected] on 30th of march

Third transaction from uco bank debit card that was successfull transaction details are
Ref no :[protected] on[protected] at 10:19:46

Jun 1, 2020

Complaint marked as Resolved

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Verified Support

Apr 16, 2020

Paynimo / TechProcess Payment Services Customer Care's response Dear Sir/Madam,

We are unable to trace the records on the basis of given details.

Kindly provide us the Techprocess Payment ID or Bank statement or card first 6 digits and last 4 digits to trace the transaction from our end.

Regards,
Customer Service
Ingenico ePayments India Pvt. Ltd.
(formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)

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Address: DEVENDRA KUMAR PAL, VILLAGE CHANDPUR ,KASHIPUR , UDHAM SINGH NAGAR (UTTARAKHAND) -244713

Sir, I was making payment for electricity bill for connection no - 372KRD2137075 o[censored]ttarakhand Power corporation Limited (UPCL) on date 13 Apr 20, my payment amount deducted from my bank account however bill payment slip not ganerated till now.The payment details are follows-

UPI Ref no[protected]
Txn date- 13 Apr 20
Txn Time - 15:23
Payment for connection no - 372KRD2137075 o[censored]ttarakhand Power corporation Limited (UPCL)

Sending you current bank statement on your direction.

kindly check the status of payment with UPCL.

Thank you

May 23, 2020

Complaint marked as Resolved

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Verified Support

Apr 15, 2020

Paynimo / TechProcess Payment Services Customer Care's response Dear Sir/Madam,

Transaction ID: [protected]
Bank reference ID: 20200413111212800110168068322941009
Merchant transaction ID:[protected]MOB36962
Transaction date:13/04/2020
Transaction amount: 3056.0

The refund for the said amount will be sent to the bank on 16/04/2020.

Regards,
Manohar Misala
Customer Service
Ingenico ePayments India Pvt. Ltd.
(formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)
Service desk number:[protected]

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Address: DEVENDRA KUMAR PAL, VILLAGE CHANDPUR , KASHIPUR, UDHAM SINGH NAGAR, UTTARAKHAND- 244713

Sir, I was making payment for electricity bill for connection no - 372KRD2137075 o[censored]ttarakhand Power corporation Limited (UPCL) on date 13 Apr 20, my payment amount deducted from my bank account however bill payment slip not ganerated till now.The payment details are follows-

UPI Ref no[protected]
Txn date- 13 Apr 20
Txn Time - 15:23
Payment for connection no - 372KRD2137075 o[censored]ttarakhand Power corporation Limited (UPCL)

kindly check the status of payment with UPCL.

Thank you

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Verified Support

Apr 14, 2020

Paynimo / TechProcess Payment Services Customer Care's response Dear Customer,

Kindly share us the updated bank statement.

Apr 14, 2020

Updated by Goldstone Sir/madam,
Updating my bank statement on your direction. I also submitted another complaint alongwith bank statement.
Kindly check transaction of 13 Apr 20.

Thank you,

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Address: [email protected]

I had re charged my mobile having SIM No. [protected] on[protected] for Rs.100/- . Charging successful but not came to my Mobile account.
Please give an information about what happened to my money.

Yours faithfully,
Ubaid Parakkal.
[protected]@gmail.com

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Hi sir/mam,

I have done online payment for my insurance policy of rs. 5970 on 9 april 2020 through indian bank netbanking via techprocess
Id is-[protected] bank reference id : [protected]
E-receipt has not generated but the amount has been debited from my bank the premium amount haven't been recieved to the insurance agency. Please check and do the needful at the earliest and refund the amountp

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

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I am using netbanking.
i am paying my hostel fees in VIT vellore.
money debited but it shows payment gateway error.

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Address: Bhadrauli Bah Agra

On 3rd april, 2020 i made a payment of rs. 1538/- through paytm

The amount shows debited from my account but not received by uppcl. Please look into the matter

See attached file for debit details from my paytm.

Apr 10, 2020

Updated by No sharma Please take action as soon as possible

Apr 10, 2020

Updated by No sharma sir, please take action immediately

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Address: BHADARAULI, BAH AGRA

Website: Uppcl

I have made a payment for uppcl bill but due to some server hanging issue bill has not been paid but amount has been deducted from paytm account. Details are given below:

Paid at: techprocess
Order id:[protected]

Paid from: paytm wallet [protected]
Wallet txn id - [protected]

Date & time : 03 apr 2020 08:48am
Amount : 1538.00 rs.

Please help me to getting my money back.

Uppcl online payment by paytm

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Apr 08, 2020

Updated by No sharma My money debited successful from my account but not credited uppcl account

Apr 09, 2020

Updated by No sharma Please sir, Take action as soon as possible.

Apr 14, 2020

Updated by No sharma Please sir, take action immediately because this payment is uppcl kist yojna ka ha hai.agar payment clear nahi hua to Meri kist registration cancel ho jayega.please help me.

Apr 15, 2020

Updated by No sharma Take action as soon as possible and give response

Apr 15, 2020

Updated by No sharma Please check debited money receipt

Apr 15, 2020

Updated by No sharma This payment is essential for me . Please look into the matter.

Verified Support

Apr 15, 2020

Paynimo / TechProcess Payment Services Customer Care's response Dear Sir/Madam,

We are unable to trace the records on the basis of given details.

Kindly provide us the Techprocess Payment ID or Bank Reference ID to trace the transaction from our end.

Regards,
Customer Service
Ingenico ePayments India Pvt. Ltd.
(formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)

Apr 15, 2020

Updated by No sharma Sir mere ye detail hai

Apr 15, 2020

Updated by No sharma Reference no-[protected]. Transaction id-M289280. Techprocess reference no-[protected] .please check it

Apr 15, 2020

Updated by No sharma Paytm account number[protected]. Ifcs code-PYTM0123456

Apr 15, 2020

Updated by No sharma Reference no-[protected]. Transaction id-M289280. Techprocess reference no-[protected] .
please check it. Paytm account number[protected]. Ifcs code-PYTM0123456 .
payment date[protected]

Apr 15, 2020

Updated by No sharma Please sir take action as soon as possible immediately

Apr 16, 2020

Updated by No sharma Please sir take action immediately

Apr 18, 2020

Updated by No sharma Why are you not taking action in this matter.

Apr 18, 2020

Updated by No sharma Reply me about this matter

Apr 20, 2020

Updated by No sharma Why are you not taking action in this matter.

Apr 20, 2020

Updated by No sharma Take action immediately because it is essential for me

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Address: Nandyal

I make a online payment to muthoot finance 5000/- through muthoot epay via paynimo tech process payment services. My amount was debited but not credited to muthoot fincorp. From bank end i received that transaction success, from muthoot side they are showing transaction failed.
Transaction date 06 april 2020
Bank city union bank
Bank transaction number[protected]
Below aim attaching details, kindly do needful to refund the amount or make transaction success

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Apr 08, 2020

Updated by nkk.sarma Please resolve above complaint ASAP, to pay the amount to muthoot fin Corp.

Apr 08, 2020

Updated by nkk.sarma Merchant transaction I'd is MPT-AT-2398469

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Address: Bah

Amount debited successful but not credited uppcl

Apr 08, 2020

Updated by No sharma Take action as soon as possible

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Sir/madam,
I have paid an amount of 195000/- to vit chennai towards tuition fee for
The academic year 2020-21 through vit channai online fee payment
Portal (http://vtopcc.vit.ac.in:8080/vtop/initialprocess) on[protected]. The transaction is done through my sb account no:xxx6708, on[protected], at 9.52 am (Ist) through paynimo/techprocess payment services. The amount is deducted from my account with reference no "[protected]igailbilo9 transfer to 459", with page error and receipt is not generated. Please check whether the transaction is successful and amount is remitted into vit, channai, account or not. If transaction is failed please initiate necessary process at your end to remit my amount back to my account.

Apr 9, 2020

Complaint marked as Resolved

Thanks for resolving the issue

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Verified Support

Apr 07, 2020

Paynimo / TechProcess Payment Services Customer Care's response Dear Sir/Madam,

TPSL ID:- [protected]

This is to inform you that the status for the above mentioned transaction is marked as success and the payment for the same was sent to the merchant VIT University Chennai on[protected].

Regards,
Customer Service
Ingenico ePayments India Pvt. Ltd.

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Address: [email protected]

Sir/madam,
I have paid an amount of 195000/- to vit chennai towards tuition fee for
The academic year 2020-21 through vit channai online fee payment
Portal (http://vtopcc.vit.ac.in:8080/vtop/initialprocess) on[protected]. The transaction is done through my sb account no:[protected], sbi, jagannaickpur branch, kakinada, andhra pradesh on[protected], at 9.52 am (Ist) through paynimo/techprocess payment services. The amount is deducted from my account with reference no "[protected]igailbilo9 transfer to 459", but the receipt is not generated. Please check whether the amount is remitted into vit, channai, account or not and initiate necessary process at your end to resolve the issue.

Apr 9, 2020

Complaint marked as Resolved

Thanks for resolving the issue

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Verified Support

Apr 07, 2020

Paynimo / TechProcess Payment Services Customer Care's response Dear Sir/Madam,

TPSL ID:- [protected]

This is to inform you that the status for the above mentioned transaction is marked as success and the payment for the same was sent to the merchant VIT University Chennai on[protected].

Regards,
Customer Service
Ingenico ePayments India Pvt. Ltd.

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S

satanjib1960

Apr 7, 2020

My payment to muthoot finance got stuck at tech process gateway on 28th march.money has been deducted from my banker

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A

Abhishek984

Apr 8, 2020

I have done the payment but got failed and money got debited from the bank. I need the refund, my money back.
Payment was done by debit card of Central Bank of India for my bits hd form. The pay ment is failed and money has been debited. I want the refund. The payment as failed on 1 of April 2020

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V

Vijaykumar Vijee

Apr 8, 2020

Dear sir/Madam,
My bank account debited Inr 2172.50 for MUTUAL FUNDS MUMBAI IN1. Kindly refund the same to my bank account.

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Address: Panaji, Goa

On 3rd april, 2020 i made a payment of rs. 26, 919/- through netbanking from my hdfc bank account to "feecounter" towards my ward's education fee.

The amount shows credited from my account but not received by "feecounter". Please look into the matter and credit the same to feecounter so that i can get the payment receipt.

See attached file for debit details from my hdfc account.

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

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S

Sudhakar Dighe

Apr 7, 2020

I have made payment Rs 40012.98 to Muthoot finance using Techprocess gate way ( Ref : INB/[protected].
Though amount deducted from my bank account but not credited to Muthoot finance. Message from bank shows that the amount is credited to Techprocess Solutions Ltd. Hence kindly refund my above said amount.

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I have make the payment Rs 40012.98 to Muthoot finance from Axis Bank account using paynimo/ Techprocess Solutions Ltd gate way. Amount deducted from my Axis Bank account & but not credited in Muthoot finance. Message show that, payment is done to Techprocess Solutions Ltd. Ref. ( INB/[protected]/Techprocess Solutions Ltd.

Hence, kindly refund my debited amount.

Aug 6, 2021

Complaint marked as Resolved

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

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S

Sherlin Keerthana

Apr 7, 2020

I have recharged [protected] bsnl with 104 rs through techprocess gateway, the amount was debited from my account but the number is not recharged yet.please do the needful

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Axis Bank Customer Care

from Pune, Maharashtra

Apr 8, 2020

Hi, we request you to visit the following link: https://application.axisbank.co.in/webforms/axis-support/report-fraud-dispute.as...⇄ and raise a dispute. Sorry for the trouble. Regards, Team Axis Bank.

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R/Sir,
I registered my daughter RIYA for PG admission MCA course
at VIT, Vellore institute of Tecnology, vide Ref no 17245229.

I selected your payment gateway for the Online entrance fees
deposition of Rs 1200=00

The course entrance fees of Rs 1205.66 was deducted from
my account, OBC, using Debit card, vide transaction ID,

PRCR/ECOM/00212141/[protected]/43570875 on dated
31/3/2020 at 19-20 Hours.
But the payment was not realized at VIT university .

Kindly examine the case at your end and take n/a
so that either payment is realized at VIT university
or credited into my OBC account .

Regards
Rajeev kumar Chauhan
F/O RIYA
H no 108 Kureni Narela Delhi

May 9, 2020

Complaint marked as Resolved

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Verified Support

Apr 08, 2020

Paynimo / TechProcess Payment Services Customer Care's response Dear Sir/Madam,

We are unable to trace the records on the basis of given details.

Kindly provide us the Techprocess Payment ID or Bank Reference ID to trace the transaction from our end.

Regards,
Customer Service
Ingenico ePayments India Pvt. Ltd.
(formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)

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Dear team
I paid my indiabulls emi through your gateway. But not update my app.
Emi will be deducted my account.
Amount 1131.

Please some guide.

Here's the message
Your debit card x2753 used on ECOM at TECHPROCESS PAYMENT SERMUMBAI MHIN for Rs 1131.00.

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Address: Bhadrauli Bah Agra

I have made a payment for uppcl bill but due to some server hanging issue bill has not been paid but amount has been deducted from paytm account. Details are given below:

Paid at: techprocess
Order id:[protected]

Paid from: paytm wallet [protected]
Wallet txn id - [protected]

Date & time : 03 apr 2020 08:48am
Amount : 1538.00 rs.

Please help me to getting my money back.

Apr 6, 2020

Complaint marked as Resolved

Please help me sir

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Apr 06, 2020

Updated by No sharma Sir, aapse request hai ki aap Meri help kare.

Apr 06, 2020

Updated by No sharma Please help me sir

Apr 06, 2020

Updated by No sharma Sir G, Mera ye problem immediately solve Kar do

Apr 07, 2020

Updated by No sharma Sir Abhi Tak uppcl bill amount Kam nahi hua hai

Apr 07, 2020

Updated by No sharma Sir immedately receive krva do

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Address: Air Force station,Utarlai Distt-Barmer Rajasthan SBI

I have paid bajaj allianz life insurance premium through paynimo on 04/04/20 through net banking of sbi bank. Amount has debited from my account 2500/- but not paid my premium. My policy no is [protected] of bajaj allianz life. So please do the needful action and refund my amount to my account. My account no [protected]. Debited amount copy attached below.
Thank you

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Apr 05, 2020

Updated by ASHISH RANJAN 1 Please do the needful action and give me feedback by mail

Apr 05, 2020

Updated by ASHISH RANJAN 1 I have given all the data regarding my transaction.If any more data give me exact pigure

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Hi, we request to block, hold, cancel the transaction happened on april 1 at 4:58 pm for rs 19999 from my amex card ending *71002.
This is a fraud, illegal, unauthorized, unauthenticated transaction. This was done by a fraud person who called from number [protected]. This person called and asked us to download a software called teamviewer. He could then see and control our mobile while on the call where he took the otp and processed this transaction.
Request you to help us get back the amount to origin to our amex card. We can help you with call recording incase you need as evidence.
Hoping to hear positively on this at the earliest.
Thank you
Regards
Shaival patel

May 6, 2020

Complaint marked as Resolved

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Verified Support

Apr 04, 2020

Paynimo / TechProcess Payment Services Customer Care's response Dear Customer,

Kindly send us the transaction details.

Regards,
Customer service

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Hi,

My self krishna mohan ch, i paid my margadarsi installment 11167.50 through icici net banking using panimo / techprocess gateway. The above mentioned amount of debited from my account but the payment receipt is not generated. I made this transaction on 31 mar 2020 at 08:08.
The bank transaction id is: [protected]. Pls confirm whether the transaction is successful, if not please initiate refund. Also confirm, if the transaction is successful that the amount is received by merchant or not. Even if i paid the amount, in the merchant app, payment transaction status is not updated.

Regards,
Krishna mohan ch.

Apr 3, 2020

Complaint marked as Resolved

Without clarifying the issue and the analysis process, how could you say it is resolved. Pls specify the resolution indetail.

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Verified Support

Apr 03, 2020

Paynimo / TechProcess Payment Services Customer Care's response Dear Customer,

TPSL ID: [protected]
Bank Reference No: [protected]
Amt: 11167.5

Kindly note that the status for the above mentioned transaction is marked as success and the payment for the same will sent to the merchant L1434_Margadarsi Chit Fund Pvt Ltd on[protected] and the payment is updated at their end with the ref. no: FT053ND[protected]

Regards,
Customer Service
Ingenico ePayments India Pvt. Ltd.
(formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)

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N

Nishuj02

Apr 6, 2020

Today, I have made the payment of Rs. 234.45 from tech process to Muthoot Finance but the payment is successful towards you and didn't received by Muthoot yet. Kindly make the payment as soon as possible.kindly reply to me ASAP email id: [protected]@gmail.com

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Nishuj02's reply, Apr 5, 2020

Plz refund my money plz 🙏

P

Prasoon AK

Apr 6, 2020

I have purchased body lotion worth 450 Rs on[protected] in online portal of Origo Cosmeceuticals, but amount deducted from account and no confirmation message received nor purchase history/ order details available in website.please provide status of transaction or create a chargeback to my account

Paynimo / TechProcess Payment Services Complaints & Reviews

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Paynimo / TechProcess Payment Services reviews & complaints page 33

money debited but transaction was incomplete

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insurance payment

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money debited from account but transaction failure

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my money debited successful but not credited to merchant

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my money debited successful

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amount debited but not credited to muthoot fincorp

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my money debited successful

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amount deducted but receipt not generated 1-reg

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amount deducted but receipt not generated-reg

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payment debited from account, but not credited to merchant

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amount debited from my bank account but credited to muthoot finance

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payment not realized at vit vellore

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regarding emi

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uppcl online payment by paytm

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premium debited from my account but not paid

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fraud transaction on april 1 2020

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paynimo / techprocess payment services payment of margadarsi chit through icici net banking

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