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Paynimo / TechProcess Payment Services Complaints & Reviews

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Updated: Feb 20, 2024
Complaints 1228
Resolved
476
Unresolved
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Paynimo / TechProcess Payment Services reviews & complaints page 33

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G
Goldstone
Apr 13, 2020
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Address: DEVENDRA KUMAR PAL, VILLAGE CHANDPUR , KASHIPUR, UDHAM SINGH NAGAR, UTTARAKHAND- 244713

Sir, I was making payment for electricity bill for connection no - 372KRD2137075 o[censored]ttarakhand Power corporation Limited (UPCL) on date 13 Apr 20, my payment amount deducted from my bank account however bill payment slip not ganerated till now.The payment details are follows-

UPI Ref no[protected]
Txn date- 13 Apr 20
Txn Time - 15:23
Payment for connection no - 372KRD2137075 o[censored]ttarakhand Power corporation Limited (UPCL)

kindly check the status of payment with UPCL.

Thank you
+1 photos
Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
Verified Support
Apr 14, 2020
Paynimo / TechProcess Payment Services Customer Care's response
Dear Customer,

Kindly share us the updated bank statement.
Apr 14, 2020
Updated by Goldstone
Sir/madam,
Updating my bank statement on your direction. I also submitted another complaint alongwith bank statement.
Kindly check transaction of 13 Apr 20.

Thank you,

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    U
    Ubaid Parakkal
    Apr 13, 2020
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    Address: [email protected]

    I had re charged my mobile having SIM No. [protected] on[protected] for Rs.100/- . Charging successful but not came to my Mobile account.
    Please give an information about what happened to my money.

    Yours faithfully,
    Ubaid Parakkal.
    [protected]@gmail.com
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      D
      dvijen naik
      Apr 11, 2020
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      Hi sir/mam,

      I have done online payment for my insurance policy of rs. 5970 on 9 april 2020 through indian bank netbanking via techprocess
      Id is-[protected] bank reference id : [protected]
      E-receipt has not generated but the amount has been debited from my bank the premium amount haven't been recieved to the insurance agency. Please check and do the needful at the earliest and refund the amountp
      Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
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        P
        Paramartha Barik 19BIT0405
        Apr 11, 2020
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        I am using netbanking.
        i am paying my hostel fees in VIT vellore.
        money debited but it shows payment gateway error.
        +1 photos
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          N
          No sharma
          Apr 10, 2020
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          Address: Bhadrauli Bah Agra

          On 3rd april, 2020 i made a payment of rs. 1538/- through paytm

          The amount shows debited from my account but not received by uppcl. Please look into the matter

          See attached file for debit details from my paytm.
          +1 photos
          Apr 10, 2020
          Updated by No sharma
          Please take action as soon as possible
          Apr 10, 2020
          Updated by No sharma
          sir, please take action immediately
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            N
            No sharma
            Apr 8, 2020
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            Address: BHADARAULI, BAH AGRA
            Website: Uppcl

            I have made a payment for uppcl bill but due to some server hanging issue bill has not been paid but amount has been deducted from paytm account. Details are given below:

            Paid at: techprocess
            Order id:[protected]

            Paid from: paytm wallet [protected]
            Wallet txn id - [protected]

            Date & time : 03 apr 2020 08:48am
            Amount : 1538.00 rs.

            Please help me to getting my money back.

            Uppcl online payment by paytm
            +1 photos
            Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
            Apr 08, 2020
            Updated by No sharma
            My money debited successful from my account but not credited uppcl account

            Apr 09, 2020
            Updated by No sharma
            Please sir, Take action as soon as possible.
            Apr 14, 2020
            Updated by No sharma
            Please sir, take action immediately because this payment is uppcl kist yojna ka ha hai.agar payment clear nahi hua to Meri kist registration cancel ho jayega.please help me.
            Apr 15, 2020
            Updated by No sharma
            Take action as soon as possible and give response
            Apr 15, 2020
            Updated by No sharma
            Please check debited money receipt

            Apr 15, 2020
            Updated by No sharma
            This payment is essential for me . Please look into the matter.

            Verified Support
            Apr 15, 2020
            Paynimo / TechProcess Payment Services Customer Care's response
            Dear Sir/Madam,

            We are unable to trace the records on the basis of given details.

            Kindly provide us the Techprocess Payment ID or Bank Reference ID to trace the transaction from our end.

            Regards,
            Customer Service
            Ingenico ePayments India Pvt. Ltd.
            (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)
            Apr 15, 2020
            Updated by No sharma
            Sir mere ye detail hai

            Apr 15, 2020
            Updated by No sharma
            Reference no-[protected]. Transaction id-M289280. Techprocess reference no-[protected] .please check it
            Apr 15, 2020
            Updated by No sharma
            Paytm account number[protected]. Ifcs code-PYTM0123456
            Apr 15, 2020
            Updated by No sharma
            Reference no-[protected]. Transaction id-M289280. Techprocess reference no-[protected] .
            please check it. Paytm account number[protected]. Ifcs code-PYTM0123456 .
            payment date[protected]
            Apr 15, 2020
            Updated by No sharma
            Please sir take action as soon as possible immediately
            Apr 16, 2020
            Updated by No sharma
            Please sir take action immediately
            Apr 18, 2020
            Updated by No sharma
            Why are you not taking action in this matter.
            Apr 18, 2020
            Updated by No sharma
            Reply me about this matter
            Apr 20, 2020
            Updated by No sharma
            Why are you not taking action in this matter.
            Apr 20, 2020
            Updated by No sharma
            Take action immediately because it is essential for me
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              N
              nkk.sarma
              Apr 8, 2020
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              Address: Nandyal

              I make a online payment to muthoot finance 5000/- through muthoot epay via paynimo tech process payment services. My amount was debited but not credited to muthoot fincorp. From bank end i received that transaction success, from muthoot side they are showing transaction failed.
              Transaction date 06 april 2020
              Bank city union bank
              Bank transaction number[protected]
              Below aim attaching details, kindly do needful to refund the amount or make transaction success
              +2 photos
              Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
              Apr 08, 2020
              Updated by nkk.sarma
              Please resolve above complaint ASAP, to pay the amount to muthoot fin Corp.
              Apr 08, 2020
              Updated by nkk.sarma
              Merchant transaction I'd is MPT-AT-2398469
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                N
                No sharma
                Apr 8, 2020
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                Address: Bah

                Amount debited successful but not credited uppcl
                +1 photos
                Apr 08, 2020
                Updated by No sharma
                Take action as soon as possible

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                  R
                  Ramanarayana Kandikattu
                  from Hyderabad, Telangana
                  Apr 7, 2020
                  Resolved
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                  Resolved

                  Sir/madam,
                  I have paid an amount of 195000/- to vit chennai towards tuition fee for
                  The academic year 2020-21 through vit channai online fee payment
                  Portal (http://vtopcc.vit.ac.in:8080/vtop/initialprocess) on[protected]. The transaction is done through my sb account no:xxx6708, on[protected], at 9.52 am (Ist) through paynimo/techprocess payment services. The amount is deducted from my account with reference no "[protected]igailbilo9 transfer to 459", with page error and receipt is not generated. Please check whether the transaction is successful and amount is remitted into vit, channai, account or not. If transaction is failed please initiate necessary process at your end to remit my amount back to my account.
                  Apr 9, 2020
                  Complaint marked as Resolved 
                  Thanks for resolving the issue
                  Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                  Verified Support
                  Apr 07, 2020
                  Paynimo / TechProcess Payment Services Customer Care's response
                  Dear Sir/Madam,

                  TPSL ID:- [protected]

                  This is to inform you that the status for the above mentioned transaction is marked as success and the payment for the same was sent to the merchant VIT University Chennai on[protected].

                  Regards,
                  Customer Service
                  Ingenico ePayments India Pvt. Ltd.
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                    R
                    Ramanarayana Kandikattu
                    from Hyderabad, Telangana
                    Apr 7, 2020
                    Resolved
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                    Resolved

                    Address: [email protected]

                    Sir/madam,
                    I have paid an amount of 195000/- to vit chennai towards tuition fee for
                    The academic year 2020-21 through vit channai online fee payment
                    Portal (http://vtopcc.vit.ac.in:8080/vtop/initialprocess) on[protected]. The transaction is done through my sb account no:[protected], sbi, jagannaickpur branch, kakinada, andhra pradesh on[protected], at 9.52 am (Ist) through paynimo/techprocess payment services. The amount is deducted from my account with reference no "[protected]igailbilo9 transfer to 459", but the receipt is not generated. Please check whether the amount is remitted into vit, channai, account or not and initiate necessary process at your end to resolve the issue.
                    +1 photos
                    Apr 9, 2020
                    Complaint marked as Resolved 
                    Thanks for resolving the issue
                    Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                    Verified Support
                    Apr 07, 2020
                    Paynimo / TechProcess Payment Services Customer Care's response
                    Dear Sir/Madam,

                    TPSL ID:- [protected]

                    This is to inform you that the status for the above mentioned transaction is marked as success and the payment for the same was sent to the merchant VIT University Chennai on[protected].

                    Regards,
                    Customer Service
                    Ingenico ePayments India Pvt. Ltd.
                    My payment to muthoot finance got stuck at tech process gateway on 28th march.money has been deducted from my banker
                    I have done the payment but got failed and money got debited from the bank. I need the refund, my money back.
                    Payment was done by debit card of Central Bank of India for my bits hd form. The pay ment is failed and money has been debited. I want the refund. The payment as failed on 1 of April 2020
                    Dear sir/Madam,
                    My bank account debited Inr 2172.50 for MUTUAL FUNDS MUMBAI IN1. Kindly refund the same to my bank account.
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                      N
                      nsjuneja
                      from Bengaluru, Karnataka
                      Apr 7, 2020
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                      Address: Panaji, Goa

                      On 3rd april, 2020 i made a payment of rs. 26, 919/- through netbanking from my hdfc bank account to "feecounter" towards my ward's education fee.

                      The amount shows credited from my account but not received by "feecounter". Please look into the matter and credit the same to feecounter so that i can get the payment receipt.

                      See attached file for debit details from my hdfc account.
                      +1 photos
                      Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                      I have made payment Rs 40012.98 to Muthoot finance using Techprocess gate way ( Ref : INB/[protected].
                      Though amount deducted from my bank account but not credited to Muthoot finance. Message from bank shows that the amount is credited to Techprocess Solutions Ltd. Hence kindly refund my above said amount.

                      payment debited from account, but not credited to merchant - Comment #3672821 - Image #0
                      payment debited from account, but not credited to merchant - Comment #3672821 - Image #1
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                        S
                        Sudhakar Dighe
                        Apr 6, 2020
                        Resolved
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                        Resolved

                        I have make the payment Rs 40012.98 to Muthoot finance from Axis Bank account using paynimo/ Techprocess Solutions Ltd gate way. Amount deducted from my Axis Bank account & but not credited in Muthoot finance. Message show that, payment is done to Techprocess Solutions Ltd. Ref. ( INB/[protected]/Techprocess Solutions Ltd.

                        Hence, kindly refund my debited amount.
                        +2 photos
                        Aug 6, 2021
                        Complaint marked as Resolved 
                        Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                        I have recharged [protected] bsnl with 104 rs through techprocess gateway, the amount was debited from my account but the number is not recharged yet.please do the needful

                        amount debited from my bank account but credited to muthoot finance - Comment #3672831 - Image #0
                        Hi, we request you to visit the following link: https://application.axisbank.co.in/webforms/axis-support/report-fraud-dispute.as... and raise a dispute. Sorry for the trouble. Regards, Team Axis Bank.
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                          K
                          Kureni
                          Apr 6, 2020
                          Resolved
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                          Resolved

                          R/Sir,
                          I registered my daughter RIYA for PG admission MCA course
                          at VIT, Vellore institute of Tecnology, vide Ref no 17245229.

                          I selected your payment gateway for the Online entrance fees
                          deposition of Rs 1200=00

                          The course entrance fees of Rs 1205.66 was deducted from
                          my account, OBC, using Debit card, vide transaction ID,

                          PRCR/ECOM/00212141/[protected]/43570875 on dated
                          31/3/2020 at 19-20 Hours.
                          But the payment was not realized at VIT university .

                          Kindly examine the case at your end and take n/a
                          so that either payment is realized at VIT university
                          or credited into my OBC account .

                          Regards
                          Rajeev kumar Chauhan
                          F/O RIYA
                          H no 108 Kureni Narela Delhi
                          +1 photos
                          May 9, 2020
                          Complaint marked as Resolved 
                          Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                          Verified Support
                          Apr 08, 2020
                          Paynimo / TechProcess Payment Services Customer Care's response
                          Dear Sir/Madam,

                          We are unable to trace the records on the basis of given details.

                          Kindly provide us the Techprocess Payment ID or Bank Reference ID to trace the transaction from our end.

                          Regards,
                          Customer Service
                          Ingenico ePayments India Pvt. Ltd.
                          (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)
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                            S
                            shivang khanna
                            Apr 6, 2020
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                            Dear team
                            I paid my indiabulls emi through your gateway. But not update my app.
                            Emi will be deducted my account.
                            Amount 1131.

                            Please some guide.

                            Here's the message
                            Your debit card x2753 used on ECOM at TECHPROCESS PAYMENT SERMUMBAI MHIN for Rs 1131.00.
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                              N
                              No sharma
                              Apr 6, 2020
                              Resolved
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                              Resolved

                              Address: Bhadrauli Bah Agra

                              I have made a payment for uppcl bill but due to some server hanging issue bill has not been paid but amount has been deducted from paytm account. Details are given below:

                              Paid at: techprocess
                              Order id:[protected]

                              Paid from: paytm wallet [protected]
                              Wallet txn id - [protected]

                              Date & time : 03 apr 2020 08:48am
                              Amount : 1538.00 rs.

                              Please help me to getting my money back.
                              +1 photos
                              Apr 6, 2020
                              Complaint marked as Resolved 
                              Please help me sir
                              Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                              Apr 06, 2020
                              Updated by No sharma
                              Sir, aapse request hai ki aap Meri help kare.

                              Apr 06, 2020
                              Updated by No sharma
                              Please help me sir
                              Apr 06, 2020
                              Updated by No sharma
                              Sir G, Mera ye problem immediately solve Kar do
                              Apr 07, 2020
                              Updated by No sharma
                              Sir Abhi Tak uppcl bill amount Kam nahi hua hai

                              Apr 07, 2020
                              Updated by No sharma
                              Sir immedately receive krva do
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                                A
                                ASHISH RANJAN 1
                                from Sadabad, Uttar Pradesh
                                Apr 5, 2020
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                                Address: Air Force station,Utarlai Distt-Barmer Rajasthan SBI

                                I have paid bajaj allianz life insurance premium through paynimo on 04/04/20 through net banking of sbi bank. Amount has debited from my account 2500/- but not paid my premium. My policy no is [protected] of bajaj allianz life. So please do the needful action and refund my amount to my account. My account no [protected]. Debited amount copy attached below.
                                Thank you
                                +1 photos
                                Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                                Apr 05, 2020
                                Updated by ASHISH RANJAN 1
                                Please do the needful action and give me feedback by mail
                                Apr 05, 2020
                                Updated by ASHISH RANJAN 1
                                I have given all the data regarding my transaction.If any more data give me exact pigure
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                                  S
                                  SHAIVAL PATEL
                                  Apr 4, 2020
                                  Resolved
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                                  Resolved

                                  Hi, we request to block, hold, cancel the transaction happened on april 1 at 4:58 pm for rs 19999 from my amex card ending *71002.
                                  This is a fraud, illegal, unauthorized, unauthenticated transaction. This was done by a fraud person who called from number [protected]. This person called and asked us to download a software called teamviewer. He could then see and control our mobile while on the call where he took the otp and processed this transaction.
                                  Request you to help us get back the amount to origin to our amex card. We can help you with call recording incase you need as evidence.
                                  Hoping to hear positively on this at the earliest.
                                  Thank you
                                  Regards
                                  Shaival patel
                                  May 6, 2020
                                  Complaint marked as Resolved 
                                  Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                                  Verified Support
                                  Apr 04, 2020
                                  Paynimo / TechProcess Payment Services Customer Care's response
                                  Dear Customer,

                                  Kindly send us the transaction details.

                                  Regards,
                                  Customer service
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                                    K
                                    Krishna_ch
                                    from Hyderabad, Telangana
                                    Apr 2, 2020
                                    Resolved
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                                    Resolved

                                    Hi,

                                    My self krishna mohan ch, i paid my margadarsi installment 11167.50 through icici net banking using panimo / techprocess gateway. The above mentioned amount of debited from my account but the payment receipt is not generated. I made this transaction on 31 mar 2020 at 08:08.
                                    The bank transaction id is: [protected]. Pls confirm whether the transaction is successful, if not please initiate refund. Also confirm, if the transaction is successful that the amount is received by merchant or not. Even if i paid the amount, in the merchant app, payment transaction status is not updated.

                                    Regards,
                                    Krishna mohan ch.
                                    +2 photos
                                    Apr 3, 2020
                                    Complaint marked as Resolved 
                                    Without clarifying the issue and the analysis process, how could you say it is resolved. Pls specify the resolution indetail.
                                    Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                                    Verified Support
                                    Apr 03, 2020
                                    Paynimo / TechProcess Payment Services Customer Care's response
                                    Dear Customer,

                                    TPSL ID: [protected]
                                    Bank Reference No: [protected]
                                    Amt: 11167.5

                                    Kindly note that the status for the above mentioned transaction is marked as success and the payment for the same will sent to the merchant L1434_Margadarsi Chit Fund Pvt Ltd on[protected] and the payment is updated at their end with the ref. no: FT053ND[protected]

                                    Regards,
                                    Customer Service
                                    Ingenico ePayments India Pvt. Ltd.
                                    (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)
                                    Today, I have made the payment of Rs. 234.45 from tech process to Muthoot Finance but the payment is successful towards you and didn't received by Muthoot yet. Kindly make the payment as soon as possible.kindly reply to me ASAP email id: [protected]@gmail.com

                                    paynimo / techprocess payment services payment of margadarsi chit through icici net banking - Comment #3671592 - Image #0
                                    Nishuj02's reply, Apr 5, 2020
                                    Plz refund my money plz 🙏
                                    I have purchased body lotion worth 450 Rs on[protected] in online portal of Origo Cosmeceuticals, but amount deducted from account and no confirmation message received nor purchase history/ order details available in website.please provide status of transaction or create a chargeback to my account

                                    paynimo / techprocess payment services payment of margadarsi chit through icici net banking - Comment #3671673 - Image #0
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                                      Sazan
                                      Apr 6, 2020
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                                      Address: RANGADIH, BALARAMPUR

                                      Payment deducted from my account but not credited to concered customer account
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                                        S
                                        Sajalbose14
                                        from Hāora, West Bengal
                                        Apr 1, 2020
                                        Resolved
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                                        Resolved

                                        Address: HJ/12 S.L.SARANI, PUNSCHA APARTMENT, GOUTAM PARA, BAGUIHATI, BAGUIHATI, Kolkata, West Bengal, 700059

                                        My last interest (102/-) paid for my loan number 1182/mws/5792 has been failed. I attached the screenshot below. But the money (102.48/-) has been deducted from my account. Also i attached the statement of my passbook below. You can check it. Then what can i do now? Please reverse my amount to my original account. Also i called to my nearest branch which is located at baghuihati, kolkata - 700059. But they didn't receive my call single time. I am very unhappy with my branch service. Thanks.
                                        +2 photos
                                        May 4, 2020
                                        Complaint marked as Resolved 
                                        Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                                        Verified Support
                                        Apr 03, 2020
                                        Paynimo / TechProcess Payment Services Customer Care's response
                                        Dear Sir/Madam,

                                        TPSL ID :- [protected]
                                        Merchant transaction ID:[protected]
                                        Transaction date:01/04/2020
                                        Transaction amount: 102.48

                                        On checking our records we found that the above mentioned transaction has failed for which we have neither received the credit nor the online status from your bank.

                                        If the amount has been debited from your account. Kindly co-ordinate with your bank, in case of non receipt of funds.

                                        Regards,
                                        Customer Service
                                        Ingenico ePayments India Pvt. Ltd.
                                        (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)
                                        I want to know about this transaction. Just want know about this transaction which I attached below. Please let me know. Receipt Number[protected]. The money was deducted from my account but the transaction has been failed. I also attached my Passbook details it was deducted or not. Please return my money as soon as possible.

                                        money was deducted but payment failed - Comment #3670152 - Image #0
                                        money was deducted but payment failed - Comment #3670152 - Image #1
                                        Refer to application fees for Central Universities Common Entrance Test (CUCET) 2020 amounting Rs.800 through SBI Debit Card, on 27th March 2020.

                                        Central Universities Common Entrance Test (CUCET) 2020 confirmed fee payment as failed/aborted on 30th March 2020. Intimate action. Rush reply please.
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