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Paynimo / TechProcess Payment Services Complaints & Reviews

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Updated: Feb 20, 2024
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476
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Paynimo / TechProcess Payment Services reviews & complaints page 35

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R
rahulnarasimha
Mar 15, 2020
Resolved
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Address: #4 , Katha No. 37/4, Basavanpura, 560083

My money is debited from paytm account and i didn't get any acknowledgement. I don't know where did my money go. While paying from paytm its showing order number and reference number, but my internet bill is not paid and i didn't get any message about the payment. I need to recharge my internet please send my money back. My paytm number is [protected]. Ref no. And order no. Is attached down.
+1 photos
Apr 16, 2020
Complaint marked as Resolved 
Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
Verified Support
Mar 16, 2020
Paynimo / TechProcess Payment Services Customer Care's response
Dear Customer,

TPSL ID:-[protected]
Merchant reference id:-5e6da5e21a[protected]
Transaction amount:-1399.0
Transaction date:[protected]

With reference to your below mail, the below transaction is aborted, as we have neither received the credit from the bank.

For getting credit from the bank, kindly contact to the bank for reversal of the same.

Regards,
Customer Service
Ingenico ePayments India Pvt. Ltd.
(formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services PvtLtd)
Mena paytm se UPPCL ko payment kiya tha 5march 2020 but payment apka pass pending hai or UPPCL can not show my payment.

Please payment clear to UPPCL or refund my bank account.

Paytm order id- [protected]

Wallet id-[protected]

money is debited from account - Comment #3662851 - Image #0
Today while was trying to complete my registration for the cucet 2020 using my federal bank net banking system the amount got debited but the transaction got failed. And it was showing that its some problem with your site, and i didnt get any kind of message or confirmation that the amount will be refunded

money is debited from account - Comment #3665658 - Image #0
money is debited from account - Comment #3665658 - Image #1
money is debited from account - Comment #3665658 - Image #2
money is debited from account - Comment #3665658 - Image #3
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    Birju12345678
    Mar 15, 2020
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    Address: A-34, sanjeevani estate modinagar, Ghaziabad, Uttar Pradesh, 201204

    I have applied for new bijli connection on the uppcl site, and my balance is debited from my account through paytm, and transaction id: [protected]
    But the uppcl site says the transaction was not successful, and i am not able to proceed ahead after debited my balance from my account, and the paytm app is showing transaction successful to techprocess, i have not any contact with techprocess, what should i do for this.
    +2 photos
    Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
    Verified Support
    Mar 16, 2020
    Paynimo / TechProcess Payment Services Customer Care's response
    Dear Customer,

    With reference to your below mail, kindly provide us the transaction id, Merchant reference id, as well as bank statement from which the amount got debited.

    Regards,
    Customer Service
    Ingenico ePayments India Pvt. Ltd.
    (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services PvtLtd)
    Mar 16, 2020
    Updated by Birju12345678
    Hi
    Please check the attached file and find the info which you required, and please provide the solution as soon as possible, as I need to do payment again for my new connection.

    Mar 17, 2020
    Updated by Birju12345678
    Any update?
    Mar 17, 2020
    Updated by Birju12345678
    Chalan Number: J51535426
    Hi this is Praveen ..13 march I made a payment through online portal on ide website money got deducted from my account but fees was not paid stil to the university.. kindly check and clear the payment..refund ..

    paid bill for uppcl bijli connection - Comment #3662598 - Image #0
    I transfered 35000 rs from idbi net banking to dav bistupur for fee transfer but transaction failed and amount debited .

    idbi bank account no [protected]

    techpsl /[protected]/dav school bistupur

    when this money will credited back to my account or deposited at dav bistupur .

    paid bill for uppcl bijli connection - Comment #3662810 - Image #0
    Sir I transferred amount to tamilnadu aarsu cable tv from my account amount is dedited but not credit to concern department please help me
    Reference id[protected]
    Account number [protected]
    IFscode 0001180

    paid bill for uppcl bijli connection - Comment #3664659 - Image #0
    Respected sirmadam

    i had online transfered the amount of rs.18784 via idbi bank to kanpur electricity supply company limited (kesco) (u.P)
    the amount has been debited from my account but not credited to the (kesco)(u.P)
    i am sharing the general transaction details for further clarification
    transaction type - shopping mall payment
    from account - [protected]
    payment date- 14/8/2020
    beneficiary type- unregistered payee
    to account id - techpsl
    amount 18784.00
    reference id - [protected]

    please help me and clarifiy me when this money will be credited to the (kesco ) or debited to my account
    revert me as soon as possible

    mail id - [protected]@gmail.Com
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      Anirudhperuri
      Mar 13, 2020
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      Resolved

      Made payment of 13000/- using margadarsi chit fund app and directed to paynimo thrid party payment page. After submitting payment details the payment was successful and amount debited from account but never received to margadarsi and no response from them.

      Update: inr 13, 000.00 debited from a/c xx3377 on 13-mar-20. Info: upi-ingencofinancialserv-ieipl. [protected]@icici-icic[protected]-margardarshi chits.

      Upi transaction id[protected]
      Apr 15, 2020
      Complaint marked as Resolved 
      Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
      Verified Support
      Mar 14, 2020
      Paynimo / TechProcess Payment Services Customer Care's response
      kindly provide transaction details to check the status at our end.
      S ir mera application no. [protected].name SUBHAM kumar hai. Aur maine is application ka online payment bhi kar diya hai.par abhi tak mere application me fee status not complete bta rha hai.please is samasya ka samadhan kare .or parti utter de.

      margadarsi chit fund payment made - Comment #3664737 - Image #0
      I pay the entrance fee of bhu date 11/03/2020 through sbi net banking transaction no. [protected]igaihffvc9 today is the last date of fee payment but transaction not clear
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        A
        Alka Bano
        Mar 13, 2020
        Resolved
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        Resolved

        Address: Varanasi, Uttar Pradesh

        Dear sir/madam

        I have paid uppcl electricity bill of ₹5278.18 through online payment mode o[censored]ppcl website on 10.03.2020. The amount has been deducted from my paytm wallet but failed to generate confirmation receipt. The order id is [protected]. The amount has not been deposited to uppcl account, nor it has been return back to my paytm wallet. My account no of purvanchal vidyut vitaran nigam is [protected] of churahat kateshwar mughalsarai subdivision chandousi at varanasi. The transaction id for deducting the amount from my paytm wallet which was not received in my wallet in mobile no. [protected]. I, therefore, request you kindly make the payment successful or return back the amount to my paytm as early as possible. My mail id is [protected]@gmail.com. Regards.
        Anwarul haq
        Purvanchal vidyut vitaran nigam
        Account no.[protected]
        Mobile no. [protected]
        Apr 17, 2020
        Complaint marked as Resolved 
        Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
        Verified Support
        Mar 17, 2020
        Paynimo / TechProcess Payment Services Customer Care's response
        Dear Customer,

        With reference to your below mail, kindly provide us the updated bank statement to trace the record from our end

        Regards,
        Customer Service
        Ingenico ePayments India Pvt. Ltd.
        (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services PvtLtd)
        Dear PAYNIMO I just paid an amount of 612 rupees for BHU entrance exam. My money was deducted but the transjecton is not complete. My form is regestrion no BHU[protected]. Please refund my money

        problem bill payment uppcl online portal - Comment #3662849 - Image #0
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          sdv125
          Mar 13, 2020
          Resolved
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          Resolved

          Address: Building No. 1, 2nd Floor, Mehra Estate, LBS Marg, Vikhroli (West) Mumbai Mumbai City District Maharashtra India - 400079, Mumbai City, Maharashtra, 400079

          I have paid 408 rupees as fee of application form of entrance exam for chs banaras hindu university for under via phone pay app. The transaction is successful but payment gateway of ebs ingenico group is not showing successful transaction, the form is still showing fees pending and is creating problem as my application is not accepted.

          Transaction i'd : icid8098d9e592d40f09a3b239c812897fb
          Paid to : tpls. [protected]@icici

          Utr no:[protected]
          Apr 17, 2020
          Complaint marked as Resolved 
          Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
          Mar 13, 2020
          Updated by sdv125
          Here is the screenshot of payment through phonepe app

          Verified Support
          Mar 17, 2020
          Paynimo / TechProcess Payment Services Customer Care's response
          Dear Sir/Madam,

          TPSL ID : [protected]
          Amount : 408/-

          With reference to the below given transactions, we have checked and found that the refund for the said transaction has been successfully processed and sent to the bank on 16/03/2020.

          As per bank’s TAT, the same will be credited to the customer's account within 5-7 working days.

          Regards,
          Customer Service
          Ingenico ePayments India Pvt. Ltd.
          (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)
          I was filling UPSEE form I selected ICICI payment mode. Under this I selected upi I entered my UPI ID, I approved it, deducted my balance from (PUNJAB NATIONAL BANK) but it doen't submitted to usee. Please sir make a concern on it I can't afford it. I am a student of class 12.

          payment for bhu entrance test on website http://bhu2.ucanapply.com through paynimo ebs - Comment #3662565 - Image #0
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            Aquib Iqbal
            Mar 10, 2020
            Resolved
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            Address: Road no-12A,Zakirnagar,Mango, H.no-150,Near GIMT Institute, East Singhbhum, Jharkhand, 832110

            Dear sir/madam

            I have paid jbvnl electricity bill of ₹1598 through online payment mode of jbvnl website on 09.03.2020. The amount has been deducted from my sbi account but failed to generate confirmation receipt. The amount has not been deposited to jbvnl account, nor it has been return back to my bank account. My consumer no is zn2003 of sub-electricity office at jamshedpur (Mango ii). The transaction id for deducting the amount from my bank account which was received in my accounts is "othpg[protected]jharkhandbijlivitranmumbai". I, therefore, request you kindly make the payment successful or return back the amount to my bank account as early as possible. My mail id is ([protected]@gmail.com). Regards.

            Aquib iqubal
            Apr 14, 2020
            Complaint marked as Resolved 
            Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
            Verified Support
            Mar 13, 2020
            Paynimo / TechProcess Payment Services Customer Care's response
            Dear Team,

            We are unable to trace the records on the basis of the given details.

            Kindly provide the Tech process transaction id to trace the transaction from our end.

            Regards,
            Trupti
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              Aquib Iqubal
              Mar 9, 2020
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              Address: 832110

              Dear sir/madam

              I have paid jbvnl electricity bill of ₹1598 on march through online payment mode of jbvnl website on 09.03.2019. The amount has been deducted from my sbi account but failed to generate confirmation receipt. The amount has not been deposited to jbvnl account, nor it has been return back to my bank account. My consumer no is zn2003 of sub-electricity office at jamshedpur (Mango ii). The transaction id for deducting the amount from my bank account which was received in my accounts is "othpg[protected]jharkhandbijlivitranmumbai". I, therefore, request you kindly make the payment successful or return back the amount to my bank account as early as possible. My mail id is ([protected]@gmail.com). Regards.

              Aquib iqubal
              Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
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                C
                Chaturya
                from Sathupalli, Telangana
                Mar 6, 2020
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                Address: 560045

                Hello,

                I have got a call from paynimo team and asked me to pay 8, 845 to my credi card bill payment on 19/09/2019. But that not paid to my credit card bill instead it got deducted from my card. I got a message from paynimo ecomm mumbai in.

                This is not acceptable for a payment gateway. I need immediate resolution to this issue failing which i will take further action.

                Thanks,
                Chaturya
                Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                मेरा बचत खाता बॅंक ऑफ महाराष्ट्र, शाखा उमराले, ता. दिंडोरी, जि नाशिक (महाराष्ट्र) मे है.
                उस खाते मे से दि. २४/१/२०२० को तीन बार १०००/-रुपये और २५/१/२०२० को १८००/-रुपये आपके नाम से डेबिट हुए है..
                कृपया यह रुपये किस कारण डेबिट हुए है. इसका डिटेल भेजे..
                Raju Dhavale's reply, Feb 13, 2020
                खाता धारक का नाम...NITA RAJU DHAVALE
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                  noushadnbr
                  Mar 5, 2020
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                  Address: Malappuram, Kerala, 679330

                  Hi,
                  I use your gateway for various online payments. On 03.03.2020, i had paid Rs 2848 .78 towards the KSEB bill payment. But somehow the payment is not reflected at the KSEB end. During the transaction itself I got an error message, but my account seems debited by that amount towards Techprocess. Concerned ID is [protected]/KSEB transfer to[protected].

                  kindly check and either pass the amoubt to KSEB or cedit back the amount.

                  Thankyou
                  Dr Noushadali.KN
                  Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
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                    J
                    jana0111
                    Mar 5, 2020
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                    Resolved

                    Dear sir /mam,
                    My name is janarthanan r, i paid my distance education fee through your online payment process. Once i used my axis bank debit card as on[protected]Rs.2644.23) amount was debited but shown gateway error, the university also not received that amount yet. I compliant my axis bank side aslo please kindly consider my queries re credit my amount sir

                    Bank reference id:59735615
                    Transaction amount:2644.23
                    Transaction date:[protected]
                    Mar 5, 2020
                    Complaint marked as Resolved 
                    Dear sir, My txn is decline error code is session is expired. So Pls Refund my amount Rs.2644.23 EMAIL ID: [email protected] Phone no: 7373736661
                    Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                    Hi, we wish to inform you that the concern raised by you is under investigation vide reference id[protected] and will be processed shortly. Regards, Team Axis Bank.
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                      Prafullsharma
                      Mar 3, 2020
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                      Address: Honest Net Solutions, 400708

                      I have made a payment of 650 to my broadband provider through your payment gateway. The amount was debited from my account but not credited to merchants account. I am attaching the screenshot of sms of transaction.
                      The card no was - "[protected]". Transaction is dated 01/03/2020. To website of "customer. Hnsbroadband.com".

                      Thanks and regards

                      Prafull sharma
                      Mob - [protected]
                      +2 photos
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                        irshad9433
                        Mar 2, 2020
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                        Address: 8C BHATTACHARJEE PARA ROAD, Kolkata, West Bengal, 700063

                        I have done transaction for kolkata traffic police case, 20 cases of rs 1000 through online payment and money deducted from my hdfc card card but on merchant website it shows transaction failed. Please guide me on above. Car details - wb03d1471, registered name - shahid hussain. I have attached screenshot of payment from merchant website and also from hdfc credit card side. My contact number [protected].
                        +2 photos
                        Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                        Verified Support
                        Mar 02, 2020
                        Paynimo / TechProcess Payment Services Customer Care's response
                        Dear Team,

                        We are unable to trace the records on the basis of given details.

                        Kindly provide us the Techprocess Payment ID or the First six digits and Last four digits of card if payment is done through Debit/Credit card to trace the transaction from our end.

                        Regards,
                        Customer Service
                        Ingenico ePayments India Pvt. Ltd.
                        (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)
                        Mar 02, 2020
                        Updated by irshad9433
                        My HDFC CREDIT CARD LAST 4 DIGIT NUMBER IS 4102

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                          Gouthjoe
                          Feb 29, 2020
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                          Address: Chennai, Tamil Nadu, 600089

                          I have recently paid my mba turion fee of 11443.86/ using yes bank credit card number ending with 4593. But page got expired amount got deducted. Canu check it also happened for another time bwhen i tried to pay another time. This time i paid using kotak credit card ending with 4795 smae happened. Can u check and credit the amount to the cards asap.
                          Goutham
                          Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
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                            priya4444
                            Feb 27, 2020
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                            I made a payment of inr 22000 on 24/02/2020 on muthoot gold loan through bhim upi. But still the money is not credit on my loan account where as in bhim app the transaction is showing successful. My transaction id is[protected]. I also register a complaint in bhim application but the confirmation comes that end is your transaction is successfuly credit to merchant account.... But in muthoot loan account no amount will be credited till date... Plz solve this error as soon as possible.
                            +1 photos
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                              sridhartvk
                              Feb 26, 2020
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                              Address: Thiruverkadu, 600077

                              I have done online payment for bba tution fee of rs. 3247.06 on 24 feb 2020 using my debit card throught indian bank via paynimo gateway system. Money was deducted but suddenly the page showed error message like "session expired"

                              Transaction id: s78325753
                              Reference no :[protected]
                              Payment throught: debit card
                              Education institution:madras university of distance education
                              Mar 29, 2020
                              Complaint marked as Resolved 
                              Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                              Verified Support
                              Feb 26, 2020
                              Paynimo / TechProcess Payment Services Customer Care's response
                              Dear Sir/Madam,

                              TPSL ID-[protected]
                              Merchant ID-E[protected]
                              Bank reference id:-[protected]
                              Transaction amount:-3247.06
                              Transaction date:[protected]

                              With reference to your below mail, we wish to inform you that the status for the said transaction was reported as success and the payment for the same will be released to the merchant L2089_Madras on[protected]

                              Regards,
                              Customer Service
                              Ingenico ePayments India Pvt. Ltd.
                              (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)

                              www.ingenico.com | www.techprocess.co.in | www.paynimo.com | www.ebs.in
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                                varghesekadav
                                Feb 22, 2020
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                                Resolved

                                Address: Niranam, Pathanamthitta, Kerala, 689621

                                I made my rs450/- being the subscrption of asianet broadband (Subscriber code mn3035) for jan 2020 on 20 jan 2020. Amount 450 is debited my esaf bank a/c. But i got a reminder for payment asianet and after follow up also a mail from asianet that they did not get the payment.
                                The esaf bank debit details show as "'pos wdl, 279112 techprocess payement ser mumbai". Can you please investigate and advise me who received the payment.

                                Regards
                                Varghese k cherian
                                Tele [protected]
                                Mar 27, 2020
                                Complaint marked as Resolved 
                                Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                                Verified Support
                                Feb 24, 2020
                                Paynimo / TechProcess Payment Services Customer Care's response
                                Dear Customer,

                                This is with reference to your below mail, we would request you to share the below given transaction details for us to check the same at our end.

                                TPSL ID:
                                Bank Reference ID:
                                Merchant transaction ID:
                                Transaction Amount:
                                Transaction Date:
                                IF payment is done through Debit/Credit card then kindly share us the First six digits and Last Four digits of card

                                In case the amount debited from your account, kindly provide us the updated bank statement for the same.



                                Regards,
                                Customer Service
                                Ingenico ePayments India Pvt. Ltd.
                                (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)
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                                  S
                                  sh5614230
                                  Feb 22, 2020
                                  Resolved
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                                  Resolved

                                  I made a payment of rs.980 on north bihar electricity bill payment by pay u pay gateway and it showed transaction failed but rs. 980 got debited from account. Transaction was made on 12 feb 2020 with transaction id othpg 92107 by sbi master card.
                                  Debited amount has not been credited back in account till now after one week.
                                  Please refund the money in my account
                                  Mar 28, 2020
                                  Complaint marked as Resolved 
                                  Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                                  Verified Support
                                  Feb 24, 2020
                                  Paynimo / TechProcess Payment Services Customer Care's response
                                  Dear Sir/Madam,

                                  With reference to your email we are unable to trace the records on the basis of given details.

                                  Kindly provide us the Tech Process Payment ID by coordinating with the bank to trace the transaction from our end.

                                  If the transaction is done through card kindly share first 6 digits and last 4 digits with the exact date of transaction.

                                  Regards,

                                  Customer Service

                                  Ingenico ePayments India Pvt. Ltd.

                                  (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)
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                                    Billa Rajish
                                    Feb 22, 2020
                                    Resolved
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                                    Resolved

                                    Address: 600059

                                    Dear sir,
                                    My name is rajish kumar my bank name axis bank and my account number is [protected] ifc code utib0002029 yesterday at 7:15pm i have made the payment of 25182.98 rs to muthut finance. From muthut finance aap. At that time i have selected tech process as payment gateway. After processing amount has been debited from my account. But it has not recived by muthut finance. Kindly resolve this issue as soon as possible. I attached bank refrence number [protected].
                                    +1 photos
                                    Mar 28, 2020
                                    Complaint marked as Resolved 
                                    Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                                    Verified Support
                                    Feb 24, 2020
                                    Paynimo / TechProcess Payment Services Customer Care's response
                                    Dear Sir/Madam,

                                    TPSL ID: [protected]
                                    Bank Reference Number:[protected]
                                    Merchant Reference Number: 20200220T[protected]fe3U495370
                                    Transaction Amount: 25182.98
                                    Transaction Date:[protected]
                                    Merchant Name: Muthoot Finance Ltd App

                                    With reference to your e mail the above mentioned transaction is unsuccessful and the amount of the same is refunded on[protected].

                                    Regards,

                                    Customer Service

                                    Ingenico ePayments India Pvt. Ltd.

                                    (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)


                                    www.ingenico.com | www.techprocess.co.in | www.paynimo.com | www.ebs.in
                                    2 transactions failed my a/c no [protected] very urgent pls refund my amount to my account thank you
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                                      shenky sharma
                                      Feb 21, 2020
                                      Resolved
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                                      Resolved

                                      The day after yesterday at 7:15am i have made the payment of 358 rs to muthut finance. From muthut finance aap. At that time i have selected tech process as payment gateway. After processing amount has been debited from my account. But it has not recived by muthut finance. Kindly resolve this issue as soon as possible otherwise i will go to consumer court on monday
                                      +1 photos
                                      Mar 24, 2020
                                      Complaint marked as Resolved 
                                      Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                                      Verified Support
                                      Feb 22, 2020
                                      Paynimo / TechProcess Payment Services Customer Care's response
                                      Dear Sir,

                                      TPSL ID:- [protected]
                                      Bank Transaction ID:[protected]

                                      We have checked and found that the said transaction was failed and he refund of above mentioned transaction was processed and refund instruction was sent to your bank on[protected].

                                      As per bank's Tat, the refund amount will be credited to your account within 3 working days


                                      Regards,
                                      Customer Service,
                                      Tech Process Payment Services Ltd.
                                      Yesterday(20..2.2020) at 7:30pm i have made the payment of 25182.98 rs to muthut finance .from muthut finance aap.at that time i have selected tech process as payment gateway.after processing amount has been debited from my account.but it has not recived by muthut finance .kindly resolve this issue as soon as possible. thank you.

                                      money debited from account but not yet delivered - Comment #3652184 - Image #0
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                                        giritharan4u
                                        Feb 20, 2020
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                                        I ordered book in http://lioncomics.in/ on[protected] and after successful transaction it redirect to website in that time its shows session expired. From my bank account amount is debited and bank reference no [protected]igaicrqwg8 for wmart online services pvt but in http://lioncomics.in shows payment error so publisher not accept my order but i already paid my money. Please solve this issues
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                                        Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
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