Paynimo / TechProcess Payment Services Complaints & Reviews

Address: 823001

Sir

Name-amar kumar
Account no ; [[protected]]
State bank of india
Gaya bazar, gaya bihar 823001

I have payment my form of rs. 1011.94/& rs. 564.10 - on 17- march-2020 approx 03:25 pm. The amount is debited from my account but my form not complete. Amount has transfer to this account.

Paynimo / techprocess payment services payments "
And transaction id is."[[protected]e &[protected]e]
Kindly recharge my t. V. Or refund my amount of rs.1011.94/& rs. 564.10 /- i had paid my payment through paynimo using state bank of india debit card. So kindly refund the credited amount

Apr 28, 2020

Complaint marked as Resolved

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Verified Support

Mar 22, 2020

Paynimo / TechProcess Payment Services Customer Care's response Dear Customer,

Kindly provide us the first 6 digit and last 4 digit of your card with the amount got debited to trace the record from our end.

Regards,
Customer service

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Respected sir,

I have applied for mphil/phd with application id: rp32003263
Naming vadla varalaxmi. I have paid the fee double time but the payment status is pending still. I have already paid 900 + 900 = 1800.

Please refund the said amount as soon as possible.

I am attaching the proof of payment along with this mail for your reference.

Apr 25, 2020

Complaint marked as Resolved

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Verified Support

Mar 23, 2020

Paynimo / TechProcess Payment Services Customer Care's response Dear Custtomer,

We are unable to trace the records on the basis of given details.

Kindly provide us the Tech Process Payment ID by coordinating with your bank to trace the transaction from our end.

If the transaction is done through card kindly share first 6 digits and last 4 digits with the exact date of transaction.

Regards,
Customer Service

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Address: #4 , Katha No. 37/4, Basavanpura, 560083

My money is debited from paytm account and i didn't get any acknowledgement. I don't know where did my money go. While paying from paytm its showing order number and reference number, but my internet bill is not paid and i didn't get any message about the payment. I need to recharge my internet please send my money back. My paytm number is [protected]. Ref no. And order no. Is attached down.

Apr 16, 2020

Complaint marked as Resolved

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Verified Support

Mar 16, 2020

Paynimo / TechProcess Payment Services Customer Care's response Dear Customer,

TPSL ID:-[protected]
Merchant reference id:-5e6da5e21a[protected]
Transaction amount:-1399.0
Transaction date:[protected]

With reference to your below mail, the below transaction is aborted, as we have neither received the credit from the bank.

For getting credit from the bank, kindly contact to the bank for reversal of the same.

Regards,
Customer Service
Ingenico ePayments India Pvt. Ltd.
(formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services PvtLtd)

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J

JITENDRA JAWLA

Mar 16, 2020

Mena paytm se UPPCL ko payment kiya tha 5march 2020 but payment apka pass pending hai or UPPCL can not show my payment.

Please payment clear to UPPCL or refund my bank account.

Paytm order id- [protected]

Wallet id-[protected]

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J

Joel sonny george

Mar 20, 2020

Today while was trying to complete my registration for the cucet 2020 using my federal bank net banking system the amount got debited but the transaction got failed. And it was showing that its some problem with your site, and i didnt get any kind of message or confirmation that the amount will be refunded

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Address: A-34, sanjeevani estate modinagar, Ghaziabad, Uttar Pradesh, 201204

I have applied for new bijli connection on the uppcl site, and my balance is debited from my account through paytm, and transaction id: [protected]
But the uppcl site says the transaction was not successful, and i am not able to proceed ahead after debited my balance from my account, and the paytm app is showing transaction successful to techprocess, i have not any contact with techprocess, what should i do for this.

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Verified Support

Mar 16, 2020

Paynimo / TechProcess Payment Services Customer Care's response Dear Customer,

With reference to your below mail, kindly provide us the transaction id, Merchant reference id, as well as bank statement from which the amount got debited.

Regards,
Customer Service
Ingenico ePayments India Pvt. Ltd.
(formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services PvtLtd)

Mar 16, 2020

Updated by Birju12345678 Hi
Please check the attached file and find the info which you required, and please provide the solution as soon as possible, as I need to do payment again for my new connection.

Mar 17, 2020

Updated by Birju12345678 Any update?

Mar 17, 2020

Updated by Birju12345678 Chalan Number: J51535426

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R

Rokstar Praveen

Mar 16, 2020

Hi this is Praveen ..13 march I made a payment through online portal on ide website money got deducted from my account but fees was not paid stil to the university.. kindly check and clear the payment..refund ..

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R

rajesh kapla

Mar 16, 2020

I transfered 35000 rs from idbi net banking to dav bistupur for fee transfer but transaction failed and amount debited .

idbi bank account no [protected]

techpsl /[protected]/dav school bistupur

when this money will credited back to my account or deposited at dav bistupur .

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C

Csk Sarath Kumar

from Delhi, Delhi

Mar 19, 2020

Sir I transferred amount to tamilnadu aarsu cable tv from my account amount is dedited but not credit to concern department please help me
Reference id[protected]
Account number [protected]
IFscode 0001180

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K

Karanisha01

Aug 18, 2020

Respected sirmadam

i had online transfered the amount of rs.18784 via idbi bank to kanpur electricity supply company limited (kesco) (u.P)
the amount has been debited from my account but not credited to the (kesco)(u.P)
i am sharing the general transaction details for further clarification
transaction type - shopping mall payment
from account - [protected]
payment date- 14/8/2020
beneficiary type- unregistered payee
to account id - techpsl
amount 18784.00
reference id - [protected]

please help me and clarifiy me when this money will be credited to the (kesco ) or debited to my account
revert me as soon as possible

mail id - [protected]@gmail.Com

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Made payment of 13000/- using margadarsi chit fund app and directed to paynimo thrid party payment page. After submitting payment details the payment was successful and amount debited from account but never received to margadarsi and no response from them.

Update: inr 13, 000.00 debited from a/c xx3377 on 13-mar-20. Info: upi-ingencofinancialserv-ieipl. [protected]@icici-icic[protected]-margardarshi chits.

Upi transaction id[protected]

Apr 15, 2020

Complaint marked as Resolved

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Verified Support

Mar 14, 2020

Paynimo / TechProcess Payment Services Customer Care's response kindly provide transaction details to check the status at our end.

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Y

Yudhish Sharma

from Powai, Maharashtra

Mar 19, 2020

S ir mera application no. [protected].name SUBHAM kumar hai. Aur maine is application ka online payment bhi kar diya hai.par abhi tak mere application me fee status not complete bta rha hai.please is samasya ka samadhan kare .or parti utter de.

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D

Dharmendra1973

Mar 19, 2020

I pay the entrance fee of bhu date 11/03/2020 through sbi net banking transaction no. [protected]igaihffvc9 today is the last date of fee payment but transaction not clear

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Address: Varanasi, Uttar Pradesh

Dear sir/madam

I have paid uppcl electricity bill of ₹5278.18 through online payment mode o[censored]ppcl website on 10.03.2020. The amount has been deducted from my paytm wallet but failed to generate confirmation receipt. The order id is [protected]. The amount has not been deposited to uppcl account, nor it has been return back to my paytm wallet. My account no of purvanchal vidyut vitaran nigam is [protected] of churahat kateshwar mughalsarai subdivision chandousi at varanasi. The transaction id for deducting the amount from my paytm wallet which was not received in my wallet in mobile no. [protected]. I, therefore, request you kindly make the payment successful or return back the amount to my paytm as early as possible. My mail id is [protected]@gmail.com. Regards.
Anwarul haq
Purvanchal vidyut vitaran nigam
Account no.[protected]
Mobile no. [protected]

Apr 17, 2020

Complaint marked as Resolved

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Verified Support

Mar 17, 2020

Paynimo / TechProcess Payment Services Customer Care's response Dear Customer,

With reference to your below mail, kindly provide us the updated bank statement to trace the record from our end

Regards,
Customer Service
Ingenico ePayments India Pvt. Ltd.
(formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services PvtLtd)

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S

[email protected]

Mar 16, 2020

Dear PAYNIMO I just paid an amount of 612 rupees for BHU entrance exam. My money was deducted but the transjecton is not complete. My form is regestrion no BHU[protected]. Please refund my money

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Address: Building No. 1, 2nd Floor, Mehra Estate, LBS Marg, Vikhroli (West) Mumbai Mumbai City District Maharashtra India - 400079, Mumbai City, Maharashtra, 400079

I have paid 408 rupees as fee of application form of entrance exam for chs banaras hindu university for under via phone pay app. The transaction is successful but payment gateway of ebs ingenico group is not showing successful transaction, the form is still showing fees pending and is creating problem as my application is not accepted.

Transaction i'd : icid8098d9e592d40f09a3b239c812897fb
Paid to : tpls. [protected]@icici

Utr no:[protected]

Apr 17, 2020

Complaint marked as Resolved

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Mar 13, 2020

Updated by sdv125 Here is the screenshot of payment through phonepe app

Verified Support

Mar 17, 2020

Paynimo / TechProcess Payment Services Customer Care's response Dear Sir/Madam,

TPSL ID : [protected]
Amount : 408/-

With reference to the below given transactions, we have checked and found that the refund for the said transaction has been successfully processed and sent to the bank on 16/03/2020.

As per bank’s TAT, the same will be credited to the customer's account within 5-7 working days.

Regards,
Customer Service
Ingenico ePayments India Pvt. Ltd.
(formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)

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N

Nikhil kumar Pathak

Mar 16, 2020

I was filling UPSEE form I selected ICICI payment mode. Under this I selected upi I entered my UPI ID, I approved it, deducted my balance from (PUNJAB NATIONAL BANK) but it doen't submitted to usee. Please sir make a concern on it I can't afford it. I am a student of class 12.

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Address: Road no-12A,Zakirnagar,Mango, H.no-150,Near GIMT Institute, East Singhbhum, Jharkhand, 832110

Dear sir/madam

I have paid jbvnl electricity bill of ₹1598 through online payment mode of jbvnl website on 09.03.2020. The amount has been deducted from my sbi account but failed to generate confirmation receipt. The amount has not been deposited to jbvnl account, nor it has been return back to my bank account. My consumer no is zn2003 of sub-electricity office at jamshedpur (Mango ii). The transaction id for deducting the amount from my bank account which was received in my accounts is "othpg[protected]jharkhandbijlivitranmumbai". I, therefore, request you kindly make the payment successful or return back the amount to my bank account as early as possible. My mail id is ([protected]@gmail.com). Regards.

Aquib iqubal

Apr 14, 2020

Complaint marked as Resolved

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Verified Support

Mar 13, 2020

Paynimo / TechProcess Payment Services Customer Care's response Dear Team,

We are unable to trace the records on the basis of the given details.

Kindly provide the Tech process transaction id to trace the transaction from our end.

Regards,
Trupti

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Address: 832110

Dear sir/madam

I have paid jbvnl electricity bill of ₹1598 on march through online payment mode of jbvnl website on 09.03.2019. The amount has been deducted from my sbi account but failed to generate confirmation receipt. The amount has not been deposited to jbvnl account, nor it has been return back to my bank account. My consumer no is zn2003 of sub-electricity office at jamshedpur (Mango ii). The transaction id for deducting the amount from my bank account which was received in my accounts is "othpg[protected]jharkhandbijlivitranmumbai". I, therefore, request you kindly make the payment successful or return back the amount to my bank account as early as possible. My mail id is ([protected]@gmail.com). Regards.

Aquib iqubal

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

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Address: 560045

Hello,

I have got a call from paynimo team and asked me to pay 8, 845 to my credi card bill payment on 19/09/2019. But that not paid to my credit card bill instead it got deducted from my card. I got a message from paynimo ecomm mumbai in.

This is not acceptable for a payment gateway. I need immediate resolution to this issue failing which i will take further action.

Thanks,
Chaturya

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

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R

Raju Dhavale

Mar 10, 2020

मेरा बचत खाता बॅंक ऑफ महाराष्ट्र, शाखा उमराले, ता. दिंडोरी, जि नाशिक (महाराष्ट्र) मे है.
उस खाते मे से दि. २४/१/२०२० को तीन बार १०००/-रुपये और २५/१/२०२० को १८००/-रुपये आपके नाम से डेबिट हुए है..
कृपया यह रुपये किस कारण डेबिट हुए है. इसका डिटेल भेजे..

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Raju Dhavale's reply, Feb 13, 2020

खाता धारक का नाम...NITA RAJU DHAVALE

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Address: Malappuram, Kerala, 679330

Hi,
I use your gateway for various online payments. On 03.03.2020, i had paid Rs 2848 .78 towards the KSEB bill payment. But somehow the payment is not reflected at the KSEB end. During the transaction itself I got an error message, but my account seems debited by that amount towards Techprocess. Concerned ID is [protected]/KSEB transfer to[protected].

kindly check and either pass the amoubt to KSEB or cedit back the amount.

Thankyou
Dr Noushadali.KN

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

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Dear sir /mam,
My name is janarthanan r, i paid my distance education fee through your online payment process. Once i used my axis bank debit card as on[protected]Rs.2644.23) amount was debited but shown gateway error, the university also not received that amount yet. I compliant my axis bank side aslo please kindly consider my queries re credit my amount sir

Bank reference id:59735615
Transaction amount:2644.23
Transaction date:[protected]

Mar 5, 2020

Complaint marked as Resolved

Dear sir, My txn is decline error code is session is expired. So Pls Refund my amount Rs.2644.23 EMAIL ID: [email protected] Phone no: 7373736661

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

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Axis Bank Customer Care

from Pune, Maharashtra

Mar 5, 2020

Hi, we wish to inform you that the concern raised by you is under investigation vide reference id[protected] and will be processed shortly. Regards, Team Axis Bank.

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Address: Honest Net Solutions, 400708

I have made a payment of 650 to my broadband provider through your payment gateway. The amount was debited from my account but not credited to merchants account. I am attaching the screenshot of sms of transaction.
The card no was - "[protected]". Transaction is dated 01/03/2020. To website of "customer. Hnsbroadband.com".

Thanks and regards

Prafull sharma
Mob - [protected]

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Address: 8C BHATTACHARJEE PARA ROAD, Kolkata, West Bengal, 700063

I have done transaction for kolkata traffic police case, 20 cases of rs 1000 through online payment and money deducted from my hdfc card card but on merchant website it shows transaction failed. Please guide me on above. Car details - wb03d1471, registered name - shahid hussain. I have attached screenshot of payment from merchant website and also from hdfc credit card side. My contact number [protected].

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Verified Support

Mar 02, 2020

Paynimo / TechProcess Payment Services Customer Care's response Dear Team,

We are unable to trace the records on the basis of given details.

Kindly provide us the Techprocess Payment ID or the First six digits and Last four digits of card if payment is done through Debit/Credit card to trace the transaction from our end.

Regards,
Customer Service
Ingenico ePayments India Pvt. Ltd.
(formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)

Mar 02, 2020

Updated by irshad9433 My HDFC CREDIT CARD LAST 4 DIGIT NUMBER IS 4102

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Address: Chennai, Tamil Nadu, 600089

I have recently paid my mba turion fee of 11443.86/ using yes bank credit card number ending with 4593. But page got expired amount got deducted. Canu check it also happened for another time bwhen i tried to pay another time. This time i paid using kotak credit card ending with 4795 smae happened. Can u check and credit the amount to the cards asap.
Goutham

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I made a payment of inr 22000 on 24/02/2020 on muthoot gold loan through bhim upi. But still the money is not credit on my loan account where as in bhim app the transaction is showing successful. My transaction id is[protected]. I also register a complaint in bhim application but the confirmation comes that end is your transaction is successfuly credit to merchant account.... But in muthoot loan account no amount will be credited till date... Plz solve this error as soon as possible.

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Address: Thiruverkadu, 600077

I have done online payment for bba tution fee of rs. 3247.06 on 24 feb 2020 using my debit card throught indian bank via paynimo gateway system. Money was deducted but suddenly the page showed error message like "session expired"

Transaction id: s78325753
Reference no :[protected]
Payment throught: debit card
Education institution:madras university of distance education

Mar 29, 2020

Complaint marked as Resolved

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Verified Support

Feb 26, 2020

Paynimo / TechProcess Payment Services Customer Care's response Dear Sir/Madam,

TPSL ID-[protected]
Merchant ID-E[protected]
Bank reference id:-[protected]
Transaction amount:-3247.06
Transaction date:[protected]

With reference to your below mail, we wish to inform you that the status for the said transaction was reported as success and the payment for the same will be released to the merchant L2089_Madras on[protected]

Regards,
Customer Service
Ingenico ePayments India Pvt. Ltd.
(formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)

www.ingenico.com | www.techprocess.co.in | www.paynimo.com | www.ebs.in

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Address: Niranam, Pathanamthitta, Kerala, 689621

I made my rs450/- being the subscrption of asianet broadband (Subscriber code mn3035) for jan 2020 on 20 jan 2020. Amount 450 is debited my esaf bank a/c. But i got a reminder for payment asianet and after follow up also a mail from asianet that they did not get the payment.
The esaf bank debit details show as "'pos wdl, 279112 techprocess payement ser mumbai". Can you please investigate and advise me who received the payment.

Regards
Varghese k cherian
Tele [protected]

Mar 27, 2020

Complaint marked as Resolved

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Verified Support

Feb 24, 2020

Paynimo / TechProcess Payment Services Customer Care's response Dear Customer,

This is with reference to your below mail, we would request you to share the below given transaction details for us to check the same at our end.

TPSL ID:
Bank Reference ID:
Merchant transaction ID:
Transaction Amount:
Transaction Date:
IF payment is done through Debit/Credit card then kindly share us the First six digits and Last Four digits of card

In case the amount debited from your account, kindly provide us the updated bank statement for the same.

Regards,
Customer Service
Ingenico ePayments India Pvt. Ltd.
(formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)

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I made a payment of rs.980 on north bihar electricity bill payment by pay u pay gateway and it showed transaction failed but rs. 980 got debited from account. Transaction was made on 12 feb 2020 with transaction id othpg 92107 by sbi master card.
Debited amount has not been credited back in account till now after one week.
Please refund the money in my account

Mar 28, 2020

Complaint marked as Resolved

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Verified Support

Feb 24, 2020

Paynimo / TechProcess Payment Services Customer Care's response Dear Sir/Madam,

With reference to your email we are unable to trace the records on the basis of given details.

Kindly provide us the Tech Process Payment ID by coordinating with the bank to trace the transaction from our end.

If the transaction is done through card kindly share first 6 digits and last 4 digits with the exact date of transaction.

Regards,

Customer Service

Ingenico ePayments India Pvt. Ltd.

(formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)

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Address: 600059

Dear sir,
My name is rajish kumar my bank name axis bank and my account number is [protected] ifc code utib0002029 yesterday at 7:15pm i have made the payment of 25182.98 rs to muthut finance. From muthut finance aap. At that time i have selected tech process as payment gateway. After processing amount has been debited from my account. But it has not recived by muthut finance. Kindly resolve this issue as soon as possible. I attached bank refrence number [protected].

Mar 28, 2020

Complaint marked as Resolved

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Verified Support

Feb 24, 2020

Paynimo / TechProcess Payment Services Customer Care's response Dear Sir/Madam,

TPSL ID: [protected]
Bank Reference Number:[protected]
Merchant Reference Number: 20200220T[protected]fe3U495370
Transaction Amount: 25182.98
Transaction Date:[protected]
Merchant Name: Muthoot Finance Ltd App

With reference to your e mail the above mentioned transaction is unsuccessful and the amount of the same is refunded on[protected].

Regards,

Customer Service

Ingenico ePayments India Pvt. Ltd.

(formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)

www.ingenico.com | www.techprocess.co.in | www.paynimo.com | www.ebs.in

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S

Singam Tv

Feb 25, 2020

2 transactions failed my a/c no [protected] very urgent pls refund my amount to my account thank you

Paynimo / TechProcess Payment Services Complaints & Reviews

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Paynimo / TechProcess Payment Services reviews & complaints page 35

refund my amount

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regarding the fee not updated even after paying double time.

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money is debited from account

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paid bill for uppcl bijli connection

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margadarsi chit fund payment made

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problem bill payment uppcl online portal

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payment for bhu entrance test on website http://bhu2.ucanapply.com through paynimo ebs

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about my electricity bill of jbvnl.

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I am complaining about my electricity bill of jbvnl.

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my money 8, 845 has not paid to my citibank credit card bill

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payment not completed..

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distance education fees debited but not received by college

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money debited from my account not credited to merchant account

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paynimo / techprocess payment services money debited but not credit my merchant account

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credit card transactions failed amount got deducted

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transaction successful but not reflected in merchant account.

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e-receipt has not generate but amount has deducted

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non-receipt of my payment of rs 450/- to asianet broadband

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amount rs. 980 debited but payment on electrictynot done

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money debited but not credit my merchant account

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