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Paynimo / TechProcess Payment Services Complaints & Reviews

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Updated: Aug 25, 2024
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Paynimo / TechProcess Payment Services reviews & complaints page 34

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S
Sazan
Apr 6, 2020
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Address: RANGADIH, BALARAMPUR

Payment deducted from my account but not credited to concered customer account
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    Sajalbose14
    from Hāora, West Bengal
    Apr 1, 2020
    Resolved
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    Resolved

    Address: HJ/12 S.L.SARANI, PUNSCHA APARTMENT, GOUTAM PARA, BAGUIHATI, BAGUIHATI, Kolkata, West Bengal, 700059

    My last interest (102/-) paid for my loan number 1182/mws/5792 has been failed. I attached the screenshot below. But the money (102.48/-) has been deducted from my account. Also i attached the statement of my passbook below. You can check it. Then what can i do now? Please reverse my amount to my original account. Also i called to my nearest branch which is located at baghuihati, kolkata - 700059. But they didn't receive my call single time. I am very unhappy with my branch service. Thanks.
    May 4, 2020
    Complaint marked as Resolved 
    Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
    Verified Support
    Apr 03, 2020
    Paynimo / TechProcess Payment Services Customer Care's response
    Dear Sir/Madam,

    TPSL ID :- [protected]
    Merchant transaction ID:[protected]
    Transaction date:01/04/2020
    Transaction amount: 102.48

    On checking our records we found that the above mentioned transaction has failed for which we have neither received the credit nor the online status from your bank.

    If the amount has been debited from your account. Kindly co-ordinate with your bank, in case of non receipt of funds.

    Regards,
    Customer Service
    Ingenico ePayments India Pvt. Ltd.
    (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)
    I want to know about this transaction. Just want know about this transaction which I attached below. Please let me know. Receipt Number[protected]. The money was deducted from my account but the transaction has been failed. I also attached my Passbook details it was deducted or not. Please return my money as soon as possible.
    Refer to application fees for Central Universities Common Entrance Test (CUCET) 2020 amounting Rs.800 through SBI Debit Card, on 27th March 2020.

    Central Universities Common Entrance Test (CUCET) 2020 confirmed fee payment as failed/aborted on 30th March 2020. Intimate action. Rush reply please.
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      Nitin Kaindal
      Mar 31, 2020
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      Address: CENTRAL UNIVERSITY OF RAJASTHAN
      Website: www.cucetexam.in

      I have filled mu cucet form on 27 march 2020. I have paid my fees from debit card on 27 march with reference othpg 048495 tps to central university mumbai. The fees is debited from bank account of 803.78. Please check my fees statsus as soon as possible. My reg no. Pg22035328 name. Nitin
      Fees. Othpg 048495 tps to central university mumbai on 27 march
      Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
      Verified Support
      Mar 31, 2020
      Paynimo / TechProcess Payment Services Customer Care's response
      Dear Sir/Madam,

      We are unable to trace the transaction with the given details.

      Kindly provide s the techprocess payment id or bank reference number to trace the transaction.

      Thanks
      Customer Service
      Ingenico ePayments India
      Apr 04, 2020
      Updated by Nitin Kaindal
      After verifying OTP the screen shows error and nothing else. what i have found out from the bank account i have send a screenshot as a attachment. All the information is already given by me and more cant be find out due to lock down. Please solve this as soon as possible. i am sending u scrnsht of message.

      I have paid for my order but I have not benefited by the service .so please return my money
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        Y
        yugandhar donadula
        Mar 29, 2020
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        Hi,

        I tried to recharge videocon d2h in there website which directed to tech process solutions - through axis bank internet banking. The amount was debited but recharge did not happen. Below is the transactions

        28 mar 2020 inb/[protected]/techprocess solutions ltd/ 2, 859.00

        I want this t be resolved asap as my money has been taken from bank.
        Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
        Verified Support
        Mar 30, 2020
        Paynimo / TechProcess Payment Services Customer Care's response
        Dear Sir/Madam,

        We are unable to trace the records on the basis of given details.

        Kindly provide us the Techprocess Payment ID or Bank Reference ID to trace the transaction from our end.

        Regards,
        Customer Service
        Ingenico ePayments India Pvt. Ltd.
        (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)
        CIN: U74200MH2005PTC192623
        Mar 30, 2020
        Updated by yugandhar donadula
        Hi customer support,

        Th only number i see on my bank transaction is[protected]. Below is the transaction details i see. I don't have any other id as receipt was not generated.

        28 Mar 2020 INB[protected]TECHPROCESS SOLUTIONS LTD 2, 859.00

        Thanks
        Yugandhar
        Hi customer support,

        Th only number i see on my bank transaction is[protected]. Below is the transaction details i see. I don't have any other id as receipt was not generated.

        28 Mar 2020 INB[protected]TECHPROCESS SOLUTIONS LTD 2, 859.00

        Thanks
        Yugandhar
        Hi, we regret the inconvenience caused. Here's a link that will help address your concern: https://application.axisbank.co.in/webforms/axis-support/sub-issues/FND-Dispute-... Regards, Team Axis Bank.
        I have applied for cucet. Rs 350 debited from mu account. But transaction was not completed. My cucet application is still not completed becauese of this.
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          M
          madhu12345*
          from Hāora, West Bengal
          Mar 29, 2020
          Resolved
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          Resolved

          I applied for cucet 2020 on 29.03.20. While paying amount from sbi debit card, the amount was deducted but application status is pending. I tried again, with the same card the amount was deducted again but application status is pending again

          2 times amount was deducted

          Application id: ui12023392 dob: 21.02.2003

          Kindly consider this issue and make my amount refunded
          May 2, 2020
          Complaint marked as Resolved 
          Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
          Verified Support
          Mar 30, 2020
          Paynimo / TechProcess Payment Services Customer Care's response
          Dear Customer,

          This is with reference to your below mail, we would request you to share the below given transaction details for us to check the same at our end.

          TPSL ID:
          Bank Reference ID:
          Merchant transaction ID:
          Transaction Amount:
          Transaction Date:
          If transaction is done through card then the First six digits and Last Four digits of the card.

          In case the amount debited from your account, kindly provide us the updated bank statement for the same.

          Regards,
          Customer Service
          Ingenico ePayments India Pvt. Ltd.
          (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)
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            9
            9473Prem
            Mar 28, 2020
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            I have done transaction for cucet application. For application no pg22015093.
            First transaction from uco bank debit card money has been debited from account but transaction was incomplete transaction details:
            Recom/prcr/[protected]/[protected]:35:45/npo

            Second transaction from citi bank debit card money got earmarked transaction details
            Card no.: 5497xxx1xxxx4602 26mar20 082220 tps*central university mumbai ref:[protected]

            Third transaction from uco bank debit card that was successfull transaction details are
            Recom/prcr/[protected]/[protected]:19:46/npo

            So please refund me money of incomplete transaction
            Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
            Verified Support
            Mar 28, 2020
            Paynimo / TechProcess Payment Services Customer Care's response
            Dear Sir/Madam,

            We are unable to trace the records on the basis of given details.

            Kindly provide us the Techprocess Payment ID or Bank Reference ID to trace the transaction from our end.

            Regards,
            Customer Service
            Ingenico ePayments India Pvt. Ltd.
            (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)
            Mar 28, 2020
            Updated by 9473Prem
            Sir this is the reference ID for first incomplete transaction from UCO bank Ref ID:[protected]
            refrence id for 2nd incomplete transaction from CITI Bank which is Earmarked is Ref I:[protected]

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              T
              thomasrak
              Mar 28, 2020
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              Address: 683517

              Dear sir, on 17th of march i have transferred rs - 200500/- to mci as all india neetpg counselling fees ( (Transaction reference number:- [protected]) from my federal bank account number- [protected] . unfortunately the said amount been dedicated from my account but not crafted in mci account. Therefore i have transferred the same amount again on 18th to mci (Transaction reference number:- [protected]). So totally i have transferred rs - 2005000/- twice to mci account as all india neetpg counselling fees (Transaction reference number:- [protected] and [protected] ). herewith please find attached the payment receipt which i got from mci website. As per the receipt the 18th march transferred amount only credited in mci account (Translation reference no-[protected]) but the 17th transferred amount not been return to my account also (Transaction reference number:- [protected]). therefore you are requested to check and do the needful to return back the double dedicated amount back to my account.
              Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
              Hi Thomas,

              We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (75219) in the subject line so that our team can assist you.
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                A
                Ayaz Mohi Ud Din
                Mar 28, 2020
                Resolved
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                Resolved

                Address: Hilalabad Tangpora Sumbal Bandipora, Srinagar, Jammu and Kashmir, 193501
                Website: Gateway payment

                I have done transaction through your platform for cucet 2020 but transaction was failed and amount was debited from my j&k bank account but not credited in beneficiary account. So please refund as soon as possible
                Your early reply will be highly appreciated
                I have added a snap of message from my bank about amount deduction

                Date:27/03/2020
                Deducted amount : rs 1004.72
                Time:18:10
                Receiver account: prcr/[protected]
                Apr 30, 2020
                Complaint marked as Resolved 
                Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                Verified Support
                Mar 30, 2020
                Paynimo / TechProcess Payment Services Customer Care's response
                Dear Sir/Madam,

                TPSL ID :- [protected]
                Merchant transaction ID:36f73d6bbc5d410e82054514d900bf7f
                Transaction date:27/03/2020
                Transaction amount:1004.72

                On checking our records we found that the above mentioned transaction has failed for which we have neither received the credit nor the online status from your bank.

                If the amount has been debited from your account.Kindly co-ordinate with your bank, in case of non receipt of refund.

                Regards,
                Customer Service
                Ingenico ePayments India Pvt. Ltd.
                (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)
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                  S
                  Syamakkl
                  Mar 26, 2020
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                  I made a transaction on bsnl payment portal to pay my landline bill through your gateway on 24 march 2020 at 10:48 am of 389 rupees through my rupay debit card, but the transaction failed due to some technical problems and an error page appeared with this message -

                  "please check and verify if the amount has been debited by your bank. If the debit has happened the actual final status of your transaction will be confirmed back to your merchant on the next working day. You can check with the merchant on the same after that period."

                  It has been two days now and no refund has been done by any source. I'm looking forward to get my complaint resolved and getting refund from the responsible source.
                  For future reference, contact my email address - [protected]@gmail.com.
                  Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                  Mar 26, 2020
                  Updated by Syamakkl
                  While doing the above mentioned transaction my money of 300 rupees is debited from bank account and I didn't get any acknowledgement or message regarding the same.
                  Verified Support
                  Mar 27, 2020
                  Paynimo / TechProcess Payment Services Customer Care's response
                  Dear Customer,

                  Kimdly provide us the tpsl id to trace the record from our end.

                  Regards,
                  Customer Service
                  Ingenico ePayments India Pvt. Ltd.
                  (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services PvtLtd)
                  Mar 27, 2020
                  Updated by Syamakkl
                  Paynimo / TechProcess Payment Services Complaint Status Update [ID: 2603434]
                  Banker provided me the followingdetail only
                  info: portalbsnl TPSL M

                  Mar 28, 2020
                  Updated by Syamakkl
                  As I didn't get any response from your side, then why it is marked as resolved.
                  Please give me a response as my landline disconnection date is approaching.
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                    S
                    SPY THOR
                    Mar 26, 2020
                    Resolved
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                    Resolved

                    I made two payments for applying CUCET application. One is on[protected] of 800/- with transaction ID "PUR/CENTRAL UNIVERSITY OF/MUMBAI" with axis bank debit card. And another is on[protected] of 803.78/- with transaction ID "833116" VIA SBI debit card. In both the cases balance got deducted but transaction was incomplete and went pending. Please take necessary action to resolve my issue. I'm adding screenshots with the transaction details.
                    Apr 30, 2020
                    Complaint marked as Resolved 
                    Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                    Mar 26, 2020
                    Updated by SPY THOR
                    My application ID is PG22032691
                    Verified Support
                    Mar 27, 2020
                    Paynimo / TechProcess Payment Services Customer Care's response
                    Dear Customer,


                    With reference to your query regarding your online transaction you are requested to kindly contact the merchant through whom you have initiated this transaction. The merchant will be able to assist you further with your query.
                    Ingenico ePayments (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd) is the payments partner engaged with the merchant for offering payments aggregation services only. The contact details of the merchant customer service desk are available on the merchant website.

                    Customer Service
                    Ingenico ePayments India Pvt. Ltd.
                    (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)
                    Hi, we are open to help you! Please provide us your contact number and we will get back at the earliest.
                    Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account-related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
                    I have done transaction through your platform but transaction was failed and amount was debited from my account but not credited in beneficiary account. So pls refund as soon as possible.
                    Total Transaction Amount : INR 2009.44 /-
                    MERCHANT TRANSACTION ID :- [protected].
                    TRANSACTION DATE :- 23/03/2020
                    Amount of Rs. 817 debited from my Union Bank dehradun account on 18/03/2020. Trans ID refrenece is S26272045.

                    This was for payment of BSNL Bill.

                    BSNL Account still shows unpaid after 48 hours.
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                      nandinichoudhary
                      Mar 26, 2020
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                      Address: Aligarh, Uttar Pradesh

                      Hello, My payment of Rs.5574 got deducted from my bank account on 24th March as i was filling my electricity bill to DVVNL and i didnt get the confirmation from your side. Please help and reply and let me know about the status or refund my money
                      Tell me where my money is?
                      Will you refund it or give it to the merchant?
                      Please help me as i dont know now what to do?

                      Thanks and Regards
                      Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                      Verified Support
                      Mar 27, 2020
                      Paynimo / TechProcess Payment Services Customer Care's response
                      Dear Sir/Madam,

                      With reference to your query regarding your online transaction you are requested to kindly contact the merchant through whom you have initiated this transaction. The merchant will be able to assist you further with your query.
                      Ingenico ePayments (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd) is the payments partner engaged with the merchant for offering payments aggregation services only. The contact details of the merchant customer service desk are available on the merchant website.

                      Regards,
                      Customer Service
                      Ingenico ePayments India Pvt. Ltd.
                      (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)
                      Mar 27, 2020
                      Updated by nandinichoudhary
                      When will i get my refund. It was a failure of payment on your page and mechant didnt receive the money. Tell me about the refund status for my reference number [protected]
                      Worst customer service in the world.i am trying to contact them for a week but that stupids are not responding.I am requesting to band than paynimo gate way because it is useless for each one because if there is no customer service then what's the thing of that service.Worst customer and transaction service in the world.
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                        A
                        Ashna Ashraf
                        Mar 26, 2020
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                        Resolved

                        During the online registration for cucet-2020, i had paid rs.800/- towards the examination registration fee on march 25, 2020, which is deducted from my account and same has not reached to the concerned merchant neither refunded. So i kindly request you to solve the issue with immediate effect and please refund my payment.

                        Registration details:-

                        Name : ashna o p
                        Application id: pg22031053

                        Bank debit card is of state bank of india.
                        Apr 27, 2020
                        Complaint marked as Resolved 
                        Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                        Verified Support
                        Mar 27, 2020
                        Paynimo / TechProcess Payment Services Customer Care's response
                        Dear Customer,

                        With reference to your query regarding your online transaction you are requested to kindly contact the merchant through whom you have initiated this transaction. The merchant will be able to assist you further with your query.
                        Ingenico ePayments (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd) is the payments partner engaged with the merchant for offering payments aggregation services only. The contact details of the merchant customer service desk are available on the merchant website.

                        Regards,
                        Manohar Misala
                        Customer Service
                        Ingenico ePayments India Pvt. Ltd.
                        (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)
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                          shabuac
                          Mar 26, 2020
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                          Address: Edamuttam ,, 680568

                          Ref:axis bank reference no.: inb/[protected]/techprocess solutions ltd/ dated 24/03/2020

                          With reference to the transaction mentioned above an amount of rupees 2925.78 had been debited from my axis bank account against the kseb bill on 24/03/2020. But so far the said amount is not credited in kseb (Kerala electricity board) account and not reversed to my axis bank account. After input the otp i got an error screen as attached.
                          This is for your kind information and necessary action.

                          I request that the necessary action may please be taken at the earliest possible.
                          Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                          Verified Support
                          Mar 27, 2020
                          Paynimo / TechProcess Payment Services Customer Care's response
                          Dear Sir/Madam,



                          TPSL ID: [protected]
                          Bank Reference ID:[protected]
                          Merchant transaction ID:[protected]
                          Transaction Amount: 2925.78
                          Transaction Date:24/03/2020

                          The status for the above mentioned transaction was reported as pending at our end as we had not received the response in real time from your bank's end.



                          Accordingly, as per our standard process, on receipt of the recon file, the said transaction was processed as refund and the refund instruction was sent to your bank on 26/03/2020.



                          Regards,
                          Customer Service
                          Ingenico ePayments India Pvt. Ltd.
                          (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)
                          Mar 27, 2020
                          Updated by shabuac
                          Thank you very much for your prompt support and Waiting for the refund.
                          Hi, we regret the inconvenience caused and are open to help you! We request you to visit the following link: https://application.axisbank.co.in/webforms/axis-support/report-fraud-dispute.as... to raise a dispute on the referred transaction. Regards, Team Axis Bank.
                          I was made Payment of Rs 450 to MSEDL thru netbanking of IDBI Bank on 11th March-20. I have not recd receipt of it.
                          Pl confirm, have you made this Payment to MSEDL? also provide me receipt.
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                            anusuiya pradhan
                            Mar 25, 2020
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                            I tried to pay RS.800 my registration fee for cucet- 2020 and the amount was deducted from my account but the same hasn't reached theirs.it still shows i've not paid in my login page but the money is deducted .please refund my money back.
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                              A
                              Arun Kurup
                              Mar 24, 2020
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                              Resolved

                              I have done a payment during cucet application process and the payment has failed but the amount of ₹800 has been deducted from my bank account. I have done the payment through my debit card and after the amount deducted it is shown the payment is failed. And my application is still pending because of this. I am attaching the screenshot of the deduction. Please do the need ful for this because my application is pending because of this.
                              Apr 27, 2020
                              Complaint marked as Resolved 
                              Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                              Verified Support
                              Mar 27, 2020
                              Paynimo / TechProcess Payment Services Customer Care's response
                              Dear Sir/Madam,

                              We are unable to trace the records on the basis of given details.

                              With reference to your query regarding your online transaction you are requested to kindly contact the merchant through whom you have initiated this transaction. The merchant will be able to assist you further with your query.
                              Ingenico ePayments (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd) is the payments partner engaged with the merchant for offering payments aggregation services only. The contact details of the merchant customer service desk are available on the merchant website.

                              Regards,
                              Customer Service
                              Ingenico ePayments India Pvt. Ltd.
                              (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)
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                                P
                                Peace begins when expectations ends
                                Mar 24, 2020
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                                Address: Chennai, Tamil Nadu, 600055

                                I payed my msc entrance fees from your stupid payment services but it was not suceeded and my accouny got debited from my account with rs 800 you please atleast replay and get to my concern, i payed on[protected] and there i entered an otp no and the money from my account got debited and the feea was still pending i tried on your mobile useless no but you dint get any response will you please repond to my complain
                                Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                                I have paid 836 rs. the amount was deducted from my bank account but is not showing the payment has done in jharkhand bijli nigam ltd. my consumer no is - cpid001242 and sub division is chatra(n). please help me .
                                thanking you
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                                  B
                                  Beyond The world
                                  Mar 23, 2020
                                  Resolved
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                                  Resolved

                                  Address: 205001

                                  Sir /madam

                                  I paid an amount of rs. 231 to uppcl for my electricity.

                                  Suddenly an error message showed and amount deducted from my account.

                                  But after 2 working days payment not reflected yet towards uppcl.

                                  Kindly do needful to payment to uppcl or revert my amount back in my account.

                                  Details are as under

                                  Transaction id [protected] igaijdbdy3

                                  Date of transaction 21st march 2020

                                  Uppcl electricity ac[protected]

                                  My bank account [protected]
                                  Sbi. Sbin0000675

                                  Mob no [protected]
                                  Apr 25, 2020
                                  Complaint marked as Resolved 
                                  Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                                  Verified Support
                                  Mar 25, 2020
                                  Paynimo / TechProcess Payment Services Customer Care's response
                                  Dear Customer,

                                  TPSL ID:-[protected]
                                  Merchant reference id:-78170154686420200321192815413
                                  Bank reference id:-IGAIJDBDY3
                                  Transaction amount:-231.0
                                  Transaction date:[protected]

                                  The said transaction is refund and refund instruction had been sended to the bank on[protected]

                                  Regards,
                                  Customer service
                                  Sir transaction Id in ro of above matter is IGAIJDBDY3
                                  Thank you very much.
                                  I am fully satisfied with solution of my problem
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                                    A
                                    akshaysingh56525
                                    Mar 22, 2020
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                                    Address: Jehanabad, Bihar
                                    Website: www.techprocess.co.in

                                    Sir
                                    i was filling up the form of cucet coordinated by central university of rajasthan but my application transaction failed and amount deducted from my account rs 800 from my debit card at 70019291 txn#[protected]
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                                      N
                                      Natarajan Manoharan
                                      Mar 21, 2020
                                      Resolved
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                                      Resolved

                                      Address: Chennai, Tamil Nadu

                                      Ref. No folio scheme name transaction type amount (Rs.) paid through status transaction date
                                      13831582 - mirae asset tax saver fund-reg (G) new investment 25, 000.00 - payment not received 20/03/2020 17:33:15:057
                                      13830484 [protected] axis long term equity fund-reg (G) new investment 25, 000.00 tpsl amount received 20/03/2020 10:34:31:577

                                      I am a customer of funds india ltd. On 20.03.2020 i have made two mutual funds investment of rs.25000/ each. As detailed above.
                                      My bank account was debited for both the transactions. On enquirty with the bank they confirmed that both the amount was credit to tpsl. By giving the prn no: [protected] and [protected]. Pl verify and process the another payment also

                                      Ramani [protected]
                                      Apr 25, 2020
                                      Complaint marked as Resolved 
                                      Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                                      Verified Support
                                      Mar 23, 2020
                                      Paynimo / TechProcess Payment Services Customer Care's response
                                      Dear Customer,

                                      Kindly coordinate with your bank and let us know the transaction id i.e TPSL id to trace the record from our end.

                                      Regards,
                                      Customer Service.
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                                        Vyankatvb
                                        Mar 21, 2020
                                        Resolved
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                                        Resolved

                                        Address: Nagpur, Maharashtra

                                        I have done payment 3 times for single payment due to error. Amount was debited from my account but not credited in beneficiary account. Hence, please refund total amount in my account as soon as possible and i will make new transaction after your refund.
                                        Transaction date: 20/03/2020
                                        Transaction amount:- 2009.44/- rs
                                        In favour of: govtofmhpwdpaymentmumbaiin - 20/03/2020 17:04:45/2537

                                        Bank reference id:
                                        1.[protected].
                                        2.[protected].
                                        3.[protected].
                                        Apr 25, 2020
                                        Complaint marked as Resolved 
                                        Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                                        Mar 21, 2020
                                        Updated by Vyankatvb
                                        Total Transaction Amount was 6028.32/-INR. 1st Payment =2009.44/-INR * 3 Times = 6028.32
                                        Verified Support
                                        Mar 23, 2020
                                        Paynimo / TechProcess Payment Services Customer Care's response
                                        Dear customer,

                                        Kindly provide us the transaction id to trace the record from our end.

                                        regards,
                                        customer Service.
                                        Sir,
                                        On 11th March, I made a payment of Rs.7000 using Techprocess payment gateway. Money is deducted from my account but not credited to the account of Merchant. Please help me regarding this. I want refund for the same.
                                        I have made payment successfully from my side . Kindly see the attachment.
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