Paynimo / TechProcess Payment Services Complaints & Reviews

Address: Thaleparambil H, Muthuvallur PO, Kondotty via, Malappuram, Kerala, 673638

I, on[protected] i paid my revaluation fees of ₹2033.17 through debit card ending with 0594 on[protected] at 19 : 56 and also amount debited from bank account (Transaction id# s[protected] but fees not paid as payment page occurs with error.. Please refund the amount which was incorrectly debited

Rr no:[protected]
Bank account # * * *3141
Name - muhammed basil
Number *0093
*0068

Please reply for the content as i couldn't find any other option to reach your office..

Nov 4, 2019

Complaint marked as Resolved

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Verified Support

Oct 03, 2019

Paynimo / TechProcess Payment Services Customer Care's response Dear Sir/Madam,

TPSL ID[protected]
Merchant ID- E[protected]
Bank Reference ID- [protected]
Transaction Amount- 2033.17
Transaction Date[protected]

With reference to your below mail, we wish to inform you that the status for the said transaction was reported as success and the payment for the same will be release to the merchant L2089_Madras on[protected] .

Regards,

Customer Service

Ingenico ePayments India Pvt. Ltd.

(formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)

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D

Darpan Chokshi

from Indore, Madhya Pradesh

Oct 22, 2019

Please refund as soon as possible transaction was declined

date of transaction : 17/10/2019

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Address: Chennai, Tamil Nadu

Hi, on[protected] i paid my semester fees of ₹1011.80 and also amount debited from bank account (Transaction id# s[protected] but fees not paid as payment page occurs with error.. Please refund the amount which was incorrectly debited

Bank account # * * *4594
Name - jaikumar
Number *993

Please reply for the content as i couldn't find any other option to reach your office.

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Oct 01, 2019

Updated by Jai Roman Do refund the incorrect debited amount
Thanks

Verified Support

Oct 03, 2019

Paynimo / TechProcess Payment Services Customer Care's response Dear Sir/Madam,

We are unable to trace the records on the basis of given details.

Kindly provide us the Techprocess Payment ID or Bank Reference ID to trace the transaction from our end.

Regards,

Customer Service
Ingenico ePayments India Pvt. Ltd.

(formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)

Verified Support

Oct 03, 2019

Paynimo / TechProcess Payment Services Customer Care's response Dear Sir/Madam,

We are unable to trace the records on the basis of given details.

Kindly provide us the Techprocess Payment ID or Bank Reference ID to trace the transaction from our end.

Regards,

Customer Service
Ingenico ePayments India Pvt. Ltd.

(formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)

Oct 03, 2019

Updated by Jai Roman Bank reference 8299 Ecom madras/mumbai

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J

Jai Roman

from Mumbai, Maharashtra

Oct 1, 2019

Please refund the amt to the debited bank itself, as I paid my fees in different online source. Pls don't send the money to university..

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A

Ashok Gadde

from Mumbai, Maharashtra

Oct 16, 2019

Transaction is not cleared to my concern beneficiary...

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Address: Cooch Behar, West Bengal, 736101

Sir, i have paid rs. 622.50 as refill of lpg to iocl dc lpg through your payment gateway with the utr:[protected] on 21st august 2019 @ 09:39 am ist, but i got the transaction error message as seen in the attachment.

This amount got debited from my sbi bank
(Same has been confirmed after talking with sbi bank representative)

Please confirm the status of this said transaction & refund my paid amount immediately...

Nov 3, 2019

Complaint marked as Resolved

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Verified Support

Oct 01, 2019

Paynimo / TechProcess Payment Services Customer Care's response Dear Customer,

TPSL ID:[protected]
Bank ID:[protected]
Merchant ID: RF[protected]
UTR NO: ICIB[protected]

The status for the above mentioned transaction is marked as success and the payment for the same was sent to the merchant L5165_IOCL DC LPG ( M S DIPANWITA GAS SERVICE) on[protected].

Regards,
Customer Service
Ingenico ePayments India Pvt. Ltd.
(formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)

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A

Adv. Arun Mali

from Mumbai, Maharashtra

Oct 8, 2019

दिनांक 28.9.19 को ईडन गैस एजेन्सी के सिलेंडर (रिफिल)बुकिंग करवाया था उसी समय रूपये 609 का आॅनलाईन पेमेंट (भुगतान)Bhim App (UPI) से किया गया परन्तु भुगतान इण्डेयन गैस कम्पनी में जमा नही हुआ है अत: ऑनलाईन किये गये भुगतान को लौटाने का श्रम करावें

ट्रांजेक्शन आई डी संख्या[protected] UPI/Techprocess/[protected]@icici/IOCL DC LPG राशि 609/-

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I have made a online payment of rs. 548 (Rupees five hundred & forty-eight only) on 5 sept 2019 to jbvnl (For electricity bill) thru google pay (Tech process solutions ltd. Payment gateway)

The money has been deducted from my account, but it has not been transferred to the payee’s (Jbvnl) account.

I would request you to kindly refund the amount to me, as early as possible.

Thanks
Imranul haque

Oct 31, 2019

Complaint marked as Resolved

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Verified Support

Sep 30, 2019

Paynimo / TechProcess Payment Services Customer Care's response Dear Sir/Madam,

TPSL ID:[protected]
Refund Amount: 548

The refund for the said amount has been successfully processed and sent to the bankers on[protected].

Regards,

Customer Service

Ingenico ePayments India Pvt. Ltd.

(formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)

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S

Shwetha Shankar

from Mumbai, Maharashtra

Oct 1, 2019

Amount has been debited from my hdfc a/c for payment of registration fees for Madras university for Rs.418without generating receipt and gateway has not been fully loaded.

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Dear sir/madam,
I have paid jbvnl electricity bill of rs. 3704 through online payment mode on jbvnl website on[protected]. The amount has been deducted from my union bank of india account but failed to generate confirmation receipt. The amount has not been deposited to jbvnl account, nor it has been returned back to my bank account. My consumer no. Bgs2143 of sub-division-mango, jamshedpur. The transaction id for my bhim app is[protected]. Kindly make the payment successful or return back the amount to my bank account as early as possible. My mail id is [protected]@gmail.com. Regards.
Gulam mustafa

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Verified Support

Sep 24, 2019

Paynimo / TechProcess Payment Services Customer Care's response Dear Sir/Madam,

TPSL ID:[protected]
Merchant ID: 6495d6f6deb[protected]
Bank Reference ID:[protected]
Refund Amount:: 3704.00

The refund for the said amount has been successfully processed and sent to the bankers on[protected] .

As per banker's TAT, the same will be credited to the customer's account within 3-4 working days.

Please ask the customer to check his account statement to confirm the credit after 3-4 working days.

Regards,

Customer Service

Ingenico ePayments India Pvt. Ltd.

(formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)

Oct 01, 2019

Updated by khan2015 Now after 1 week, i haven't recieved refund yet.

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Address: O C C, Near L E B B High School, Ranchi, 834001, Ranchi, Jharkhand, 834001

I paid rs 1360 on 27th august 19 to jharkhand bijli vitran nigam through their android app ezybzly using paynimo payment services. I paid by my credit card. My credit card ends xxxx xxxx xxxx 7512 and it is hdfc regalia credit card.
My account was debited but my electricity bill was not paid for the same..
Paynimo should clear my bill or at least give pme some cogent answer.
Parween bano
Ranchi
Jharkhand

Oct 22, 2019

Complaint marked as Resolved

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Verified Support

Sep 16, 2019

Paynimo / TechProcess Payment Services Customer Care's response Dear Customer,

This is with reference to your below mail, we would request you to share the below given transaction details for us to check the same at our end.

TPSL ID:
Bank Reference ID:
Merchant transaction ID:
Transaction Amount:
Transaction Date:

In case the amount debited from customer, s account, kindly provide us the updated bank statement for the same.

Regards,

Customer Service

Ingenico ePayments India Pvt. Ltd.

(formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)

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Made electricity bill payment on 04/09/19 of rs 3314. Amount has been debited from my account. But not credited in jharkhand urja vitran nigam account. Despite forwarding complaints action has not been taken. Details are mentioned below. Kindly reverse money.

Reference;[protected]
Date; 04/09/19
Amount; 3314
Bank; bank of baroda

It is worth a very special mention that all transactions of 04/09/19 have failed.

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Verified Support

Sep 13, 2019

Paynimo / TechProcess Payment Services Customer Care's response Dear Customer,

TPSL ID:[protected]
Merchant ID: 4745d6f6c16e7a0783860

We have checked the status of the given transaction and found that it is marked as success and the payment for the same has been sent to Jharkhand Bijli Vitran Nigam Limited on[protected].

With reference to your query regarding your online transaction you are further requested to kindly contact the merchant through whom you have initiated this transaction. The merchant will be able to assist you further with your query.

Ingenico ePayments (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd) is the payments partner engaged with the merchant for offering payments aggregation services only. The contact details of the merchant customer service desk are available on the merchant website.

Regards,
Customer Service
Ingenico ePayments India Pvt. Ltd.
(formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)

Verified Support

Sep 13, 2019

Paynimo / TechProcess Payment Services Customer Care's response Dear Sir/Madam,

TPSL ID[protected]
Merchant ID- 4745d6f6c16e7a0783860
Bank Reference ID:[protected]
Transaction Amount: 3314.0
Transaction Date:[protected]

With reference to your below mail, we wish to inform you that the status for the said transaction was reported as success and the payment for the same was released to the merchant L31809_Jharkhand Bijli Vitran Nigam Limited on[protected] .

Regards,

Customer Service

Ingenico ePayments India Pvt. Ltd.

(formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)

Sep 14, 2019

Updated by Tampuia But Jharkhand URJA VITRAN NIGAM has denied receiving payment

Sep 14, 2019

Updated by Tampuia Kindly recheck your records juvnl has denied receiving payment

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M

manesh selva

from Beypore, Kerala

Sep 24, 2019

Amount debited refrence no [protected]QCNB

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Address: Dhanbad, Jharkhand, 826001

It was the worst experience with Jharkhand Bijli Vitran Mumbai In
I had paid Rs1045 in Ezy Bzly (Jharkhand Bijli Vitran Mumbai In) via TechProcess Payment Service where I paid the given amount on 5/09/19 at 14:47 and the money is deducted and I got the blank e-recipt of Jharkhand Bijli Vitran Nigam Ltd.

Bill no.[protected]
Bank.canara bank (debit card)

Jan 5, 2021

Complaint marked as Resolved

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Verified Support

Sep 14, 2019

Paynimo / TechProcess Payment Services Customer Care's response Dear Sir/Madam,

This is with reference to your below mail, we would request you to share the below given transaction details for us to check the same at our end.

TPSL ID:
Bank Reference ID:
Merchant transaction ID:
Transaction Amount:
Transaction Date:

In case the amount debited from customer's account, kindly provide us the updated bank statement for the same.

Regards,

Customer Service

Ingenico ePayments India Pvt. Ltd.

(formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)

Sep 24, 2019

Updated by Pawan@# Transaction Amount: Rs1045
Transaction Date: 05.09.19
Transaction Time:14:47

These are the details I have.

Sep 24, 2019

Updated by Pawan@# Here is the transaction details to my bank account

Sep 25, 2019

Updated by Pawan@# I got the money back to my account thanks

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S

Shalini.m

from Mumbai, Maharashtra

Sep 24, 2019

I'm shalini actually I pay my fees amount wrongly to madras university distance education Chennai can u plz request me to refunded the amount

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Address: 521225

I had made a payment to muthoot finance interest for an amount of 5914.72 through online tech process but the payment was failed and the amount deducted from my canara bank account please return my amount as early as possible
Company: muthoot finance
Bank name: canara bank
Tech process i’d: 895760
Amount :5914.72
Date:[protected] pls return the amount to my bank account

Sep 11, 2019

Complaint marked as Resolved

The transaction was done to Muthoot finance ltd and the amount is credited to the loan account

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Verified Support

Sep 11, 2019

Paynimo / TechProcess Payment Services Customer Care's response Dear Customer,

TPSL ID:[protected]
Bank Reference No:[protected]

Kindly note that the status for the above mentioned transaction is marked as success and the payment for the same will sent to the merchant L124174_Muthoot Finance Ltd Mobile APP on[protected] and the payment is updated at their end with the ref. no: 20190911T[protected]a44cdU14062

Regards,
Customer Service
Ingenico ePayments India Pvt. Ltd.
(formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)

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I have tried for online payment of jbvnl electric bill by SBI ATM card through Paynimo/ Tech process payment services on 4th Sept, 2019 vide reference no. 7115d6f5eabc[protected] for Rs. 1590. Till date no payment to jbvnl has been done, nor the amount has been return back to my account. At the time of transmission, only a blank E-receipt generated. I, therefore request you kindly solve the problem. The ref. no. from SBI is OTHPG501629 TPS*JHARKHAND BIJLI VIMUMBAI.
S K Pradhan

Oct 13, 2019

Complaint marked as Resolved

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Sep 10, 2019

Updated by skpamddae Corrected word 'transaction'

Verified Support

Sep 11, 2019

Paynimo / TechProcess Payment Services Customer Care's response Dear Customer,

TPSL ID:[protected]
Merchant ID: 7115d6f5eabc[protected]

We have checked the status of the given transaction and found that it is marked as success and the payment for the same has been sent to Jharkhand Bijli Vitran Nigam Limited on[protected] .

With reference to your query regarding your online transaction you are further requested to kindly contact the merchant through whom you have initiated this transaction. The merchant will be able to assist you further with your query.

Ingenico ePayments (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd) is the payments partner engaged with the merchant for offering payments aggregation services only. The contact details of the merchant customer service desk are available on the merchant website.

Regards,
Customer Service
Ingenico ePayments India Pvt. Ltd.
(formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)

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Address: 833219

Sir,
On 04/09/2019, i have tried to pay my electricity bill through techprocess payment services, the amount of rs. 735 has been deducted from my account but bill not paid.
Here are the following details of the transaction:
Bank name: syndicate bank
Transaction date: 04/09/2019
Transaction amount: rs 735
Bank rrn no:[protected]
You're requested to acknowledge the above...

Oct 22, 2019

Complaint marked as Resolved

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Verified Support

Sep 09, 2019

Paynimo / TechProcess Payment Services Customer Care's response Dear Customer,

We are unable to trace the records on the basis of given details.

Kindly provide us the Techprocess Payment ID or the First six digits and Last four digits of card if payment is done through Debit/Credit card to trace the transaction from our end.

Regards,
Customer Service
Ingenico ePayments India Pvt. Ltd.
(formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)

Sep 09, 2019

Updated by laxman08 I am unable to find the techprocess payment id . IAM giving my debit card no-
The first six digit- 652228
The last four digit- 8915
Please check it.
Thank you.

Verified Support

Sep 09, 2019

Paynimo / TechProcess Payment Services Customer Care's response Dear Sir,

TPSL ID:[protected]
Merchant Transaction ID: 1025d6f6f31ca5a866561

The status for the above mentioned transaction is marked as success and the payment for the same was sent to Jharkhand Bijli Vitran Nigam Limited on[protected].

Kindly therefore get in touch with Jharkhand Bijli Vitran Nigam Limited through whom you have initiated this transaction. The merchant will be able to assist you further with your query.

The contact details of the merchant's customer service desk are available on the merchant's website.

Regards,
Customer Service Executive
Ingenico ePayments India Pvt. Ltd.
(formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)

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Address: KUMORPARA 2ND LANE,R N BHATTACHARJEE ROAD,KODALIA KOLKATA 700146, Kolkata, West Bengal

I am a successful candidates in jelet (Joint entrance lateral entrance test) in this year. I remit rs 500.00 for counselling to west bengal joint entrance examination board on 30/08/2019 at 21:04 through central bank of india site by rupay card and shows payment success. I meet with account officer of west bengal joint entrance examination board and informed my registration cancel due to non payment registration fee. Neither money reverse to the sender"s account with 24 hours nor intimate to me in time. Counselling date declared from 8th sept to 13th sept. Please informed me with legal evidence to take legal recourse as i am a reserve candidate.

Oct 6, 2019

Complaint marked as Resolved

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Verified Support

Sep 05, 2019

Paynimo / TechProcess Payment Services Customer Care's response Dear Customer,

TPSL ID:[protected]
Bank Reference Number: 50258192
Merchant Reference Number:[protected]ZG

The above said transaction is failed and the same instruction has been sent to your bank on[protected].

As the same was Netbanking Transaction, as per the banks TAT same will be refunded with 3 to 4 working days in your account.

In case it is a Card Transaction, as per the banks TAT same will be credited within 5 to 7 working days in your account.

Regards,
Customer Service
Ingenico ePayments India Pvt. Ltd.
(formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)

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Address: Dewanhat, 736134

I, sanjit roy have an account with central bank of india, (A/c no - [protected], ifsc code - cbin0281063), at dewanhat branch, district - cooch behar, west bengal. I have net banking facility. I have paid rupees 1) 2, 198.88, 2) 2, 198.88, 3) 1, 798.88, date - 30/08/19 4) 2.198.88, 5) 508.26 total rs 6195.76 date 31/08/2019 total rs -8903.78 as fees to 1) transfer/48988058/tech process/dewanhat mahavidyalaya, 2) transfer/49008836/tech process/dewanhat mahavidyalaya, 3) to transfer/50169753/tech process/dewanhat mahavidyalaya), 4) to transfer/50881172/tech process/dewanhat mahavidyalaya, 5) to transfer/50993091/tech process/west bengal joint entrance, through your payment gateway on 30 & 31aaug 2019 am ist, but i got the transaction error message.

This amount got debited from my central bank of india net banking

Please confirm the status of this said transaction & refund my paid amount immediately.

Oct 4, 2019

Complaint marked as Resolved

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Verified Support

Sep 03, 2019

Paynimo / TechProcess Payment Services Customer Care's response Dear Customer,

This is with reference to your below mail, we would request you to share the below given transaction details for us to check the same at our end.

Bank Reference ID:
Merchant transaction ID:
Transaction Amount:
Transaction Date:

In case the amount debited from your account, kindly provide us the updated bank statement for the same.

Regards,
Customer Service

Ingenico ePayments India Pvt. Ltd.

(formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)

Verified Support

Sep 03, 2019

Paynimo / TechProcess Payment Services Customer Care's response Dear Team,

We are unable to trace the records on the basis of given details.

Kindly provide us the Techprocess Payment ID ( 9 digit number) to trace the transaction from our end.

Regards,
Customer Service
Ingenico ePayments India Pvt. Ltd.
(formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)

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Address: Cooch Behar, West Bengal, 736134

I have paid rupees 1) 2, 198.88, 2) 2, 198.88, 3) 1, 798 total rs 6195.76 date 30/08/2019as fees to 1) transfer/48988058/tech process/dewanhat mahavidyalaya, 2) transfer/49008836/tech process/dewanhat mahavidyalaya through your payment gateway on 22 aug 2019 @ 00:09:46 am ist, but i got the transaction error message as seen in the attachment.

This amount got debited from my central bank of india net banking

Please confirm the status of this said transaction & refund my paid amount immediately.

Oct 4, 2019

Complaint marked as Resolved

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Verified Support

Sep 03, 2019

Paynimo / TechProcess Payment Services Customer Care's response Dear Sir/Madam,

We are unable to trace the records on the basis of given details.

Kindly provide us the Techprocess Payment ID ( 9 digit number) to trace the transaction from our end.

Regards,
Customer Service
Ingenico ePayments India Pvt. Ltd.
(formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)

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B

Bitttooo

from Delhi, Delhi

Sep 10, 2019

Hello Team,

I have done payment to MCD dated on 5th July, 2019 for House Tax of Rs.598.62 and same payment deducted from my account but not received to third party. Can you please resolve the issue.
My Transaction Reference Number is 91472.
Please check and confirm on priority because already 2 months pass but issue remain same.

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N

Nandkumar Mahajan

from Pune, Maharashtra

Sep 10, 2019

Dear Team,

I have paid 590 Rs for MSRTC ticket booking through your techprocess gateway
But i got transaction failed message. The amount 590 got debited form my account. Please find below transaction ID and refund it on high priority.

ICI4185b38d569e4f90872d779ce8bd2d

Thanks
Nandkumar

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Address: Chennai, Tamil Nadu, 600091

I paid my bcom 3rd year distance education fees for madras university of rs 2780 from my syndicate bank a/c through paynimo/techprocess payment services. Payment got debited in the first place and it said the session got expired. On making the 2nd payment i received the payment challan. Payment got debited twice. I request you to take appropriate measures and arrange for refund as soon as possible.

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Verified Support

Aug 30, 2019

Paynimo / TechProcess Payment Services Customer Care's response Dear Sir/Madam,

We are unable to trace the records on the basis of given details.

Kindly provide us the Techprocess Payment ID or Bank Reference ID to trace the transaction from our end.

Regards,
Customer Service
Ingenico ePayments India Pvt. Ltd.
(formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)
CIN: U74200MH2005PTC192623

Sep 18, 2019

Updated by vidyavenkat99 venkat how do i get the transaction ID

Sep 18, 2019

Updated by vidyavenkat99 venkat I have sent a pic which clearly shows that the payment got debited twice

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Address: Panvel, Raigad, Maharashtra, 410206

I have paid rupees 8, 618.00 as fees to hdfc ltd through your payment gateway on 22 aug 2019 @ 00:09:46 am ist, but i got the transaction error message as seen in the attachment.

This amount got debited from my kotak mahindra bank
(Same has been confirmed after talking with kotak mahindra bank representative)

Please confirm the status of this said transaction & refund my paid amount immediately.

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Aug 23, 2019

Updated by shindekiran05 Mail Snapshot

Verified Support

Aug 24, 2019

Paynimo / TechProcess Payment Services Customer Care's response Dear Sir/Madam,

We are unable to trace the records on the basis of given details.

Kindly provide us the Techprocess Payment ID or Bank Reference ID to trace the transaction from our end.

Regards,
Customer Service

Ingenico ePayments India Pvt. Ltd.

(formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd

Aug 24, 2019

Updated by shindekiran05 Hello Team,

As this transaction got failed, so don't have Techprocess Payment ID, but I do have bank Reference ID: [protected].
Please find attached mail for more details and your reference.

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I have tried paying money online to purchase a shirt from myntra. While paying through Net banking, I got an error page from Paynimo which was attached below . My money (Rs. 799) was debited(transaction details screenshot was also attached). But there is no trace of order in my myntra account. I want the debited money back into my account.Please do the needful.

Sep 23, 2019

Complaint marked as Resolved

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Verified Support

Aug 23, 2019

Paynimo / TechProcess Payment Services Customer Care's response Dear Sir/Madam,

TPSL ID:[protected]
Bank Reference ID: [protected]
Merchant transaction ID: 111825687721758729903
Transaction Amount: 799.0
Transaction Date:[protected]

The status for the above mentioned transaction was reported as pending at our end as we had not received the response in real time from customer's bank's end.

Accordingly, as per our standard process, on receipt of the recon file, the said transaction was processed as refund and the refund instruction was sent to the customer's bank on[protected]

Regards,
Customer Service
Ingenico ePayments India Pvt. Ltd.
(formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)

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Address: Mumbai City, Maharashtra

I have paid fee of 205000 for neetss counseling on 14th august through techprocess payment gateway, amount is deducted from axis bank but beneficiary has not received the amount.. Kindly send the amount to medical education, i called customer care and dey checked and said techprocess has successfully received the amount and will transferred to medical education on 19th august.. I didn't receive any confirmation message from medical education till today. Kindly look into issue as soon as possible.

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Verified Support

Aug 21, 2019

Paynimo / TechProcess Payment Services Customer Care's response Dear Sir,

TPSL ID:[protected]
Merchant Reference no:- 1944101186190814201457

This is to inform you that the status for the above mentioned transaction is marked as success and the payment for the same was sent to the merchant ASST DIRECTOR MEDICAL EDUCATION on[protected].

Regards,
Customer Service Executive
Ingenico ePayments India Pvt. Ltd.
(formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)

Verified Support

Aug 21, 2019

Paynimo / TechProcess Payment Services Customer Care's response This is with reference to your below mail, we would request you to share the below given transaction details for us to check the same at our end.

TPSL ID:
Bank Reference ID:
Merchant transaction ID:
Transaction Amount:
Transaction Date:

In case the amount debited from your account, kindly provide us the updated bank statement for the same.

Regards,

Customer Service
Ingenico ePayments India Pvt. Ltd.
(formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)

Aug 21, 2019

Updated by Smitha99 Thanks for response.I didn't get any confirmation from astdirectmededucation still, I am not able understand whether they received or not, to claim refund.
I am worried where did my money stuck for transaction done on 14th from axis bank.can u plz track it.
I am attaching my statement from axis bank which clear shows transaction was of 205000 on 14th.

Aug 21, 2019

Updated by Smitha99 The reference number for transaction from axis bank was[protected]
Kindly check once again whether the amount received from reference number is paid med education.

Aug 21, 2019

Updated by Smitha99 Protect photos uploaded please

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Axis Bank Customer Care

from Pune, Maharashtra

Aug 21, 2019

+1

Hi, sorry for the inconvenience. Here is a link that will help address your concern - https://application.axisbank.co.in/webforms/axis-support/sub-product/FraudDisput...⇄ Regards, Team Axis Bank.

Reply

P

ppssinha

from Kolkata, West Bengal

Aug 27, 2019

Till now bill not payment, but bank deduct the money, transation id - N908182305149422959405

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Address: INDIRA NAGAR, NEAR GOVT HOPITAL, 523240

Hi,
I have paid 400 inr through upi payment service in 11 aug in order to book rtc ticket on tsrtc site. Transaction got failed and the amount has been deducted from my hdfc bank account. I tried twice and 2 transaction of 400 (Total = 400+400) got failed. Money has not been refunded as of today.

Request you to please refund my money.

Required details has been uploaded.

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

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P

prabhu raman

from Chennai, Tamil Nadu

Aug 29, 2019

I Done A Online Payment On 24.08.19 Rs 15000 Nac Jewellery Gold Scheme That Amount Debited In My Account But Not Credited In Nac Account Pl Refund My Amount

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Address: sirathu, Kaushambi, Uttar Pradesh, 212217

Website: uppcl.mpower.in/wss/QuickBillPay.htm

DEAR SIR.MADAM
I WAS PAYING MY UPPCL BILL OF ACCOUNT NO[protected]
METER NO. 15504928
MY AUGUST ENERGY BILL WAS RS. 9820.26 .
AND I TRIED PAYMENT AS AN UPI via techprocess payment services.
he payment got successful and i got deduction messege from bank ..but page was still not responding for 5 minutes or so..
after a while it said session is expired ..and i got no confirmation from uppcl that i have paid my bill successfully
pls .look into it.
my UPI trasnsaction id is[protected]
name narendra kumar
email id
[protected]@gmail.com
mobile number [protected]

Sep 16, 2019

Complaint marked as Resolved

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Verified Support

Aug 16, 2019

Paynimo / TechProcess Payment Services Customer Care's response Dear Customer,

This is with reference to your below mail, we would request you to share the below given transaction details for us to check the same at our end.

Bank Reference ID:
Merchant transaction ID:
Transaction Amount:
Transaction Date:

In case the amount debited from your account, kindly provide us the updated bank statement for the same.

Regards,

Customer Service

Ingenico ePayments India Pvt. Ltd.

(formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)

Verified Support

Aug 16, 2019

Paynimo / TechProcess Payment Services Customer Care's response Dear Customer,

This is with reference to your below mail, we would request you to share the below given transaction details for us to check the same at our end.

Bank Reference ID:
Merchant transaction ID:
Transaction Amount:
Transaction Date:

In case the amount debited from your account, kindly provide us the updated bank statement for the same.

Regards,

Customer Service

Ingenico ePayments India Pvt. Ltd.

(formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)

View replies

K

Kottaiselvi

from Mumbai, Maharashtra

Aug 22, 2019

On August 16 I have made my tution fee of Madras university through paynimo..money got deducted but not shows successful transaction..when I will get my refund amount

Paynimo / TechProcess Payment Services Complaints & Reviews

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Paynimo / TechProcess Payment Services reviews & complaints page 38

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