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Paynimo / TechProcess Payment Services Complaints & Reviews

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Updated: Feb 20, 2024
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Paynimo / TechProcess Payment Services reviews & complaints page 39

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S
sandeepsubramani
from Madurai, Tamil Nadu
Aug 9, 2019
Resolved
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Resolved

Address: saibaba kovil mettupalayam road, Coimbatore, Tamil Nadu, 641043
Website: PAYNIMA

I have paid bajaj finserv durable loan account outstanding rs.2334/-. Debited in my karur vysya bank account rs.2334/-, but not credited in bajaj finserv loan account. Dated 08/08/2019 and the transaction description is
Postxn/paynimo txn id:[protected]

Bajaj emi loan no:4210cdes979342

Please resolve the problem and credit the amount in my account.
+2 photos
Oct 1, 2019
Complaint marked as Resolved 
Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
Verified Support
Aug 09, 2019
Paynimo / TechProcess Payment Services Customer Care's response
Dear Sir/Madam,

TPSL ID[protected]
Merchant ID[protected]
Bank Reference ID: [protected]
Transaction Amount:: 2334.0
Transaction Date:[protected]

With reference to your below mail, we wish to inform you that the status for the said transaction was reported as success and the payment for the same will release to the merchant L51344_BAJAJ FINANCE LIMITED on[protected]

Regards,

Customer Service
Ingenico ePayments India Pvt. Ltd.
(formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)
Verified Support
Aug 09, 2019
Paynimo / TechProcess Payment Services Customer Care's response
Dear Customer,

TPSL ID:[protected]
Bank Reference No: [protected]

Kindly note that the status for the above mentioned transaction is marked as success and the payment for the same will sent to the merchant L51344_BAJAJ FINANCE LIMITED on[protected] and the payment is updated at their end with the ref. no: 34724934

Regards,
Customer Service
Ingenico ePayments India Pvt. Ltd.
(formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)
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    J
    janand2012
    from Delhi, Delhi
    Aug 8, 2019
    Resolved
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    Resolved

    Address: NEW DELHI, New Delhi, Delhi

    This is regarding my property: - d-27, 1st & 2nd floor, new ranjit nagar, new delhi-110008. I have paid property tax (Yr.19-20) for the same to ndmc, online on 15.07.2019 via transaction id : (Protected) through paynimo/techprocess payment services / ingenico group through axis bank net banking. Payment of rs. 3621.62 (Three thousand six hundred twenty one and sixty two paise only) is debited from my account but mcd portal is not showing any receipt. After visiting ndmc twice and waiting for this long, more than 20 days with no receipt being shown at ndmc portal. Kindly get this refunded or acknowledge by mcd receipt.
    Waiting for an urgent reply.
    Sep 15, 2019
    Complaint marked as Resolved 
    Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
    Verified Support
    Aug 09, 2019
    Paynimo / TechProcess Payment Services Customer Care's response
    Dear Sir,

    Please provide us Transaction id to trace the record at our end.

    Regards,
    Customer Service Executive
    Ingenico ePayments India Pvt. Ltd.
    (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)
    Verified Support
    Aug 09, 2019
    Paynimo / TechProcess Payment Services Customer Care's response
    Dear Customer,

    This is with reference to your below mail, we would request you to share the below given transaction details for us to check the same at our end.

    Bank Reference ID:
    Merchant transaction ID:
    Transaction Amount:
    Transaction Date:

    In case the amount debited from your account, kindly provide us the updated bank statement for the same.

    Regards,

    Customer Service

    Ingenico ePayments India Pvt. Ltd.

    (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)
    Hello sir, amount of 11356 was debited sbi bank by tech process payment services privete limited company, I want to know about that why you didn't clear my loan account after did you do that, I will compalin against you

    ndmc property tax - amount deducted from bank but receipt not generated - Comment #3508875 - Image #0
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      S
      Sangee S
      from Delhi, Delhi
      Aug 8, 2019
      Resolved
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      Resolved

      Address: 600034

      I have made a payment of rs. 4, 543.60 to ide - university of madras through indian bank portal for seconnd year tuition fee on 08.08.2019 at 12.07 hours from my icici net banking [protected] payment gateway: paynimo. Amount transferred from bank but payment recipt details not recived from paynimo. Got the transaction id. B11. Onl/[protected]/madras/[protected] from my statement. Kindly help me to get full details of transaction to submit the same to university
      Sep 14, 2019
      Complaint marked as Resolved 
      Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
      Verified Support
      Aug 08, 2019
      Paynimo / TechProcess Payment Services Customer Care's response
      Dear Sir/Madam,

      TPSL ID:[protected]
      Bank ID: [protected]
      Merchant ID: E[protected]

      The status for the above mentioned transaction is marked as success and the payment for the same will send to the merchant on[protected] .

      Regards,

      Customer Service

      Ingenico ePayments India Pvt. Ltd.

      (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)
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        A
        Ajay Nair13
        from Noida, Uttar Pradesh
        Aug 8, 2019
        Resolved
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        Resolved

        Hi all, i have availed a short term loan from paymeindia (Tech process) i have done this multiple times. Every month i borrow 10, 000 for a month and repay 11, 000 or 12, 000 accordingly after 30 days. This august on the 1st i saw a debit notification of 16, 900rs on my account from paymeindia (Techprocess) where as the amount i had to repay was 11, 397rs. I raised a ticket with them from the app thinking this to be a miscalculation. I have raised multiple tickets since then. These guys don't even bother to resolve nor respond nor refund. They just close the ticket without even providing a resolution without customers consent. After 8 days there is no resolution nor refund and on top of everything they keep on sending me text messages asking me to repay or else they will report to cibil. And their whatsapp number has the cibil logo (This is mis representation) or fraud. They owe me money and they are threatening me that they will report me to cibil even while they have multiple tickets/ complaints open on the same issue. Is this how these guys normally operate? Cant we seek help to save us from these guys?? Who can help?? Can we proceed legally?? I want to sue them for the mental agony that they have given me. My other payments are delayed as they have my amount with them. Can someone please suggest/ help??
        +3 photos
        Sep 12, 2019
        Complaint marked as Resolved 
        Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
        Verified Support
        Aug 08, 2019
        Paynimo / TechProcess Payment Services Customer Care's response
        Dear Customer,

        This is with reference to your below mail, we would request you to share the below given transaction details for us to check the same at our end.

        TPSL ID :
        Bank Reference ID:
        Merchant transaction ID:
        Transaction Amount:
        Transaction Date:

        In case the amount debited from your account, kindly provide us the updated bank statement for the same.

        Regards,

        Customer Service

        Ingenico ePayments India Pvt. Ltd.

        (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)
        Verified Support
        Aug 09, 2019
        Paynimo / TechProcess Payment Services Customer Care's response
        Dear Sir/Madam,

        We are unable to trace the records on the basis of given details.

        Kindly provide us the Techprocess Payment ID or Bank Reference ID to trace the transaction from our end.

        Regards,

        Customer Service

        Ingenico ePayments India Pvt. Ltd.

        (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)
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          N
          Naveenkumarsharma
          from Bikaner, Rajasthan
          Aug 6, 2019
          Resolved
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          Resolved

          Address: Jhunjhunu shekhavati indane gas agancy, Jhunjhunu, Rajasthan

          Hello sir/madam

          On Aug 3rd 2019 i have paid the amount for indane gas agencies through the link and the amount of rupees 585.50 was debited from my account but later i got an email that the transaction was failed your debited amount will be refunded within a week. I also bought the cylinder by paying by cash mode. i have still not got my refund back. Please reply as soon as possible i have attached the required information below..
          +2 photos
          Sep 7, 2019
          Complaint marked as Resolved 
          Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
          Verified Support
          Aug 07, 2019
          Paynimo / TechProcess Payment Services Customer Care's response
          Dear Sir/Madam,

          TPSL ID:[protected]
          Bank Transaction ID:[protected]

          The said transaction was failed transaction and hence processed as refund and the refund instruction was sent to your bank on[protected].

          As per banker's TAT, the same will be credited to your account within 3 working days.

          Regards,
          Customer Service,
          Tech Process Payment Services Ltd.
          Verified Support
          Aug 07, 2019
          Paynimo / TechProcess Payment Services Customer Care's response
          Dear Sir/Madam,

          TPSL ID:[protected]
          Bank Reference ID:[protected]
          Merchant transaction ID:RF[protected]
          Transaction Amount: 585.5
          Transaction Date:[protected]

          The status for the above mentioned transaction was reported as pending at our end as we had not received the response in real time from customer's bank's end.

          Accordingly, as per our standard process, on receipt of the recon file, the said transaction was processed as refund and the refund instruction was sent to the customer's bank on[protected]

          Regards,
          Dharmi Shah
          Customer Service
          Ingenico ePayments India Pvt. Ltd.

          (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)
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            A
            arvind95923
            from Jogindarnagar, Himachal Pradesh
            Aug 2, 2019
            Resolved
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            Resolved

            I have paid rs 5029 through upi payment service paynimo on 2 august the transction is pcd/1368/paynimo mutual funds/mumbai020819 at 8:16 am on 2 august.. This transction got failed. But money got debited from my account. Please refund my ammount immediate to my account in kotak mahindra bank.. Account no. Is [protected]... I paid loan of gold in muthoot finace by this transction but transction failed.. But money deducted from my account
            +1 photos
            Sep 4, 2019
            Complaint marked as Resolved 
            Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
            Verified Support
            Aug 02, 2019
            Paynimo / TechProcess Payment Services Customer Care's response
            Dear Customer,

            We are unable to trace the records on the basis of given details.

            Kindly provide us the Techprocess Payment ID or the First six digits and Last Four digits of card if payment is done through Debit/Credit card to trace the transaction from our end.

            Regards,
            Customer Service
            Ingenico ePayments India Pvt. Ltd.
            (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)
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              P
              Praful Jadhav
              from Mumbai, Maharashtra
              Aug 1, 2019
              Resolved
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              Resolved

              Address: 273-279, BHANDARI CHAWL, ROOM NO.406, SANE GURUJI MARG, LANDMARK - BANK OF MAHARASHTRA, JACOB CIRCLE, SAATRASTA, MUMBAI - 400 011, Mumbai City, Maharashtra, 400011

              Sir / madam,

              I was making payment through bank of india debit card to tata sky for online recharges of my set top box. But unfortunately my tata sky a/c is not credited and payment of rs. 1, 000/- wrongly made to pos - techprocess. Therefore i request you to reimburse my payment of rs. 1, 000/- which is wrongly credited to pos - techprocess.

              Thanks & regards,

              Praful jadhav
              [protected]
              Sep 28, 2019
              Complaint marked as Resolved 
              Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
              Verified Support
              Aug 02, 2019
              Paynimo / TechProcess Payment Services Customer Care's response
              Dear Customer,

              We are unable to trace the records on the basis of given details.

              Kindly provide us the Techprocess Payment ID or the First six digits and Last four digits of card if payment is done through Debit/Credit card and the date of transaction and subscriber ID to trace the transaction from our end.

              Regards,
              Customer Service
              Ingenico ePayments India Pvt. Ltd.
              (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)
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                R
                Revanth66
                from Hyderabad, Telangana
                Jul 30, 2019
                Resolved
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                Resolved

                I was trying to pay my apiic iala property tax and the portal redirected to this payment getaway. I made the payment through net banking of indus ind bank for which i have got the payment receipt but then the page said the transaction was failed. Tried calling the toll free number and customer care number but in vain as they listen to you and keep you on hold for 5 consecutive times. This is pathetic as first you do not have a proper software to suit the needs but you need business and second you have no responsibility in answering your customers.
                +1 photos
                Sep 21, 2019
                Complaint marked as Resolved 
                Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                Verified Support
                Jul 31, 2019
                Paynimo / TechProcess Payment Services Customer Care's response
                Dear Customer,

                TPSL ID:[protected]
                Bank Reference Number: 44757182
                Merchant Reference Number:[protected]

                The above said transaction is failed and the same instruction has been sent to your bank on[protected].

                As the same was Netbanking Transaction, as per the banks TAT same will be refunded with 3 to 4 working days in your account.

                In case it is a Card Transaction, as per the banks TAT same will be credited within 5 to 7 working days in your account.

                Regards,
                Customer Service

                Ingenico ePayments India Pvt. Ltd.

                (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)
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                  V
                  Viswanathan79
                  from Mumbai, Maharashtra
                  Jul 27, 2019
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                  Address: Salem, Tamil Nadu, 636601

                  Sir,
                  I have made a payment of rs. 6093.60 to ide - university of madras through indian bank portal as admission cum tuition fee on 26.07.2019 at 20.50 hours from my sbi net banking (A/c no.[protected]) payment gateway: tech_mu payments. (Ref no.[protected]igagrcisp6)

                  Amount taken from my a/c. But payment success cum transaction id details are not displayed. Kindly help me to get full details of transaction to get admission in the university.

                  Applicant name : s viswanathan
                  Cell no. [protected]
                  Email - [protected]@gmail.com

                  Thanking you,
                  Yours faithfully,
                  S viswanathan
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                    S
                    SUDHA H
                    from Hyderabad, Telangana
                    Jul 27, 2019
                    Resolved
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                    Resolved

                    I paid 17, 100 rs through upi techprocess but its showing transaction failed eventhough money got deducted from my account. Today is the last day for payment. I will have to pay fine? When will the amount be refunded? Now i have gone through consumer care complaints and there are sooooo many complaints reg the same? Dont u feel shy?? What u people playing games? Why customer care numbers aren't working.. We dont know whom to complain? U r bothering people a lottt without providing proper facilty.. U waste a lott of our time..
                    Aug 29, 2019
                    Complaint marked as Resolved 
                    Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                    Jul 29, 2019
                    Updated by SUDHA H
                    I have paid 17, 100 through UPI payment service paynimo on 27th july.
                    Transaction got failed but money got debited from my account. I will have to pay the amount along with fine as the last date is over.
                    I dont know when will they refund the amount. If i call on customer care response from them is very bad.
                    Theny dont even take any measures as their responsibility. We have to keep begging them for refund? what is this??
                    I have seen nearly 500 complaints reg the same problem here in consumer complaints. Then why no action on this company for not providing the service properly? or even no caution reg the refund time if transaction fails? For emergency situation how much customers will suffer why dont u understand.

                    Verified Support
                    Jul 29, 2019
                    Paynimo / TechProcess Payment Services Customer Care's response
                    Dear Customer,

                    This is with reference to your below mail, we would request you to share the below given transaction details for us to check the same at our end.

                    Bank Reference ID:
                    Merchant transaction ID:
                    Transaction Amount:
                    Transaction Date:

                    In case the amount debited from your account, kindly provide us the updated bank statement for the same.

                    Regards,

                    Customer Service
                    Ingenico ePayments India Pvt. Ltd.

                    (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)
                    Verified Support
                    Jul 29, 2019
                    Paynimo / TechProcess Payment Services Customer Care's response
                    Dear Sir/Madam,

                    TPSL ID:[protected]
                    Bank Transaction ID:[protected]

                    The status for the above mentioned transaction is marked as success and the payment for the same will be sent to Margadarsi Chit Fund Pvt Ltd on[protected] vide merchant reference no: LT040XP[protected].

                    Kindly therefore ask the customer to get in touch with Margadarsi Chit Fund Pvt Ltd through whom he has initiated this transaction.

                    The merchant will be able to assist him further with his query.The contact details of the merchant's customer service desk are available on the merchant's website.

                    Regards,

                    Customer Service

                    Ingenico ePayments India Pvt. Ltd.

                    (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)
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                      N
                      Niraj bhai Jetty
                      from Chennai, Tamil Nadu
                      Jul 27, 2019
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                      Address: 5 th floor d wing jolly board tower i think techno campus ,police station road , kanjur village ,kanjurmarg east mumbai 400042, Mumbai City, Maharashtra, 400093

                      This is to inform you that i niraj jetty made a payment to muthoot finance for gold loan interest through tech process but the payment was been deducted from my account but it was been not transfer to muthoot finance as a result they are charging me now 2 % interest which was 1 % and they are saying to talk to tech process in all this i am suffering due to my money is been wasted please solve this issue
                      +1 photos
                      Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                      Need infor of Merchant for Transaction on 3 July & 8 July with Ref # [protected]& [protected]
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                        P
                        Pon Jayakumar
                        from Mumbai, Maharashtra
                        Jul 26, 2019
                        Resolved
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                        Address: no.66,3e flat,3rd floor,, first main road,, nanganallur,, Chennai, Tamil Nadu, 600061

                        Sir,
                        I have made a payment of rs. 7, 175.97 to ide - university of madras through indian bank portal as admission cum tuition fee on 04.07.2019 at 19.03 hours from my credit card no. [protected] payment gateway: paynimo

                        Amount transferred from cord but payment success cum transaction id details are not displayed. After that i contacted sbi customer care after so many questions he gave one no. As transaction id. 045151 it is not helped me to prove the payment made. Kindly help me to get full details of transaction to get admission in the university.

                        Applicant name : mathangipriya, adm. No. A19101ucr6101

                        Thanking you,
                        Yours faithfully,
                        P. Jayakumar
                        Sep 2, 2019
                        Complaint marked as Resolved 
                        Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 27, 2019
                        Paynimo / TechProcess Payment Services Customer Care's response
                        Dear Team,

                        TPSL ID:[protected]
                        Bank ID:[protected]
                        Merchant ID:E[protected]

                        The status for the above mentioned transaction is marked as success and the payment for the same was sent to the merchant L2089_Madras on[protected] .

                        Regards,
                        Customer Service
                        Ingenico ePayments India Pvt. Ltd.
                        (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)
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                          M
                          maharahigu
                          from Mumbai, Maharashtra
                          Jul 25, 2019
                          Resolved
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                          Resolved

                          Address: Moradabad, Uttar Pradesh, 244001

                          I have paid my electricity bill through tech process services (Upi payment) on 17.07.2019 but due to some technical error it is not reached to uttar pradesh power corporation limited (Uppcl) portal but the amount has been deducted from my account. I am attaching the screen shot of the payment.
                          Please resolve the matter. My email id is mgupta.[protected]@gmail.com.
                          +2 photos
                          Sep 1, 2019
                          Complaint marked as Resolved 
                          Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 25, 2019
                          Paynimo / TechProcess Payment Services Customer Care's response
                          Dear Sir/Madam,


                          TPSL ID:[protected]
                          Bank Reference ID:[protected]
                          Merchant transaction ID: 170720190953076654573000

                          The status for the above mentioned transaction was reported as pending at our end as we had not received the response in real time from bank's end.



                          Accordingly, as per our standard process, on receipt of the recon file, the said transaction was processed as refund and the refund instruction was sent to the bank on[protected] .



                          Regards,

                          Customer Service
                          Ingenico ePayments India Pvt. Ltd.

                          (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)
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                            P
                            priyanga sumesh
                            from Nadapuram, Kerala
                            Jul 25, 2019
                            Resolved
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                            Resolved

                            I have made online payment of muthoot gold loan but payment is not reached there, but amount credited from my account. I have transacted amount from south indian bank debit card and i have my account in south indian bank perambra, thrissur, kerala. I have gold loan at muthoot finance chalakudy. Transaction description prcr/[protected]/[protected]/16:42:07/cm. Transaction type-debit.
                            Aug 26, 2019
                            Complaint marked as Resolved 
                            Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 25, 2019
                            Paynimo / TechProcess Payment Services Customer Care's response
                            Dear Customer,

                            This is with reference to your below mail, we would request you to share the below given transaction details for us to check the same at our end.

                            Bank Reference ID:
                            Merchant transaction ID:
                            Transaction Amount:
                            Transaction Date:

                            In case the amount debited from your account, kindly provide us the updated bank statement for the same.

                            Regards,
                            Customer Service
                            Ingenico ePayments India Pvt. Ltd.
                            (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)
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                              H
                              Him98
                              from Mumbai, Maharashtra
                              Jul 24, 2019
                              Resolved
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                              Resolved

                              I paid the counselling fee of all india ayush counselling 2019 (https://aaccc.gov.in/aacccug/home/homepage). The amount was deducted from my account but was not credited to recipient account. I was told to pay again. Second attempt transaction was successful but the first one seems to be failed but amount deducted from the account. Please refund my money.

                              1st Attempt (Unsucessful)- Transaction Id - IB SHP/58927669/[protected]/TECHPROCE/L445
                              [protected]-
                              2nd Attempt (Sucessfull)- Transaction Id - IB SHP/58931674/[protected]/TECHPROCE/L445
                              +1 photos
                              Aug 25, 2019
                              Complaint marked as Resolved 
                              Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 25, 2019
                              Paynimo / TechProcess Payment Services Customer Care's response
                              Dear Sir/Madam,

                              With reference to your email, both the transactions are successful and payment has been sent to the merchant. if the service is not received, you need to get in touch with the merchant for refund.

                              Regards,
                              Customer Service
                              Ingenico ePayments India Pvt. Ltd.
                              (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)
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                                S
                                Shahanas Nasu
                                Jul 21, 2019
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                                Address: Anakkoott house Eriyad Kodungallur pin 680666, Thrissur, Kerala, 680666

                                19/07/2019 i try to take one ticket from cleartrip but 22938 rs debited from my account, but it was unsuccessful transaction, still money not return to my account
                                My contact email - [protected]@gmail.com
                                My mob num [protected] india
                                [protected] kuwait

                                Pls return my cash

                                Here i attached photo proof my bank details and now i am kuwait contact me kuwait num or via email
                                +1 photos
                                Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
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                                  G
                                  Ganesh H S
                                  from Mumbai, Maharashtra
                                  Jul 19, 2019
                                  Resolved
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                                  Address: Sri nanjundeshwara indae gas agency, nanjnagud, Mysore, Karnataka, 571301

                                  Hello sir/madam

                                  Last 15 days back that is on july 3rd 2019 i have paid the amount for indance gas agencies through the link and the amount of rupees 639.50 was debited from my account but later i got an email that the transaction was failed your debited amount will be refunded within a week. I also bought the cylinder by paying by cash mode. It's been 15 days i have still not got my refund back. Please reply as soon as poosible i have attached the required information below.
                                  +3 photos
                                  Aug 29, 2019
                                  Complaint marked as Resolved 
                                  Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 19, 2019
                                  Paynimo / TechProcess Payment Services Customer Care's response
                                  Dear Sir/Madam,

                                  TPSL id:[protected]
                                  Reference number: RF[protected]

                                  As this is a successful transaction, please get in touch with the merchant (IOCL) for refund.

                                  Regards,
                                  Customer Service
                                  Ingenico ePayments India Pvt. Ltd.
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                                    S
                                    suraj1295
                                    from Delhi, Delhi
                                    Jul 18, 2019
                                    Resolved
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                                    I have made a payment using bhim upi to purchase quirk. As having call with quikr team payment is not received at their end. Can you please look into this on priority and resolve it as soon as possible.
                                    The amount already got deducted from my account but its not credit to quikr which failed to place and order. The status is bhim shows that the transaction is successful.

                                    TID[protected]
                                    Remarks:Quikr India Pvt ltd
                                    Aug 23, 2019
                                    Complaint marked as Resolved 
                                    Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 19, 2019
                                    Paynimo / TechProcess Payment Services Customer Care's response
                                    Dear Customer,

                                    This is with reference to your below mail, we would request you to share the below given transaction details for us to check the same at our end.

                                    TPSL ID;
                                    Bank Reference ID:
                                    Merchant transaction ID:
                                    Transaction Amount:
                                    Transaction Date:

                                    In case the amount debited from your account, kindly provide us the updated bank statement for the same.

                                    Regards,

                                    Kajal Kumbhar,

                                    Customer Service

                                    Ingenico ePayments India Pvt. Ltd.

                                    (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)
                                    Sir I paid RS 766 through you to iocl Ltd but till date no payment confirmation at dealer pinot kindky solve it.tansation no[protected] date 30.06.2019 time-27.46.39

                                    payment not received at quikr - Comment #3491862 - Image #0
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                                      M
                                      Mohammed Ali Cholayil
                                      Jul 17, 2019
                                      Resolved
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                                      Started a bsnl payment thru sbi netbanking. Got an error after the payment submittal from paynimo - techprocess gateway.
                                      - money already debited from account - sbi - rs 341/-
                                      - not showing as a payment in bsnl
                                      Date of payment: 16-jul-2019
                                      -transaction inb bsnl all india cdma tech_bsnlcdm payment, sbi ref no:[protected]igagpfiar
                                      - it was mentioned that, it willbe credited in 24 hours time to bsnl account.
                                      Nothing happened yet.
                                      Jul 18, 2019
                                      Complaint marked as Resolved 
                                      The payment has been reflected in BSNL account. Thank you for the support.
                                      Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                                      Jul 17, 2019
                                      Updated by Mohammed Ali Cholayil
                                      ref no: SBI ref no:[protected]IGAGPFIAR4
                                      Verified Support
                                      Jul 18, 2019
                                      Paynimo / TechProcess Payment Services Customer Care's response
                                      Dear Sir/Madam,

                                      TPSL ID:[protected]
                                      Bank Transaction ID: IGAGPFIAR4

                                      The status for the above mentioned transaction is marked as success and the payment for the same was sent to BSNL POSTPaid on[protected] vide merchant reference no: FCDR[protected].

                                      Kindly therefore get in touch with BSNL POSTPaid through whom he has initiated this transaction.

                                      The merchant will be able to assist him further with his query.The contact details of the merchant's customer service desk are available on the merchant's website.

                                      Regards,

                                      Customer Service

                                      Ingenico ePayments India Pvt. Ltd.

                                      (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)
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                                        C
                                        C Varghese Thomas
                                        from Tumkur, Karnataka
                                        Jul 16, 2019
                                        Resolved
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                                        Resolved

                                        Address: T.B Road, 689107

                                        I have used south indian bank muthoor branch net banking facility on 15/7/19to pay an amount of rs. 35999 to flipkart. The amount was debit from my account but not paid to flipkart due to some technical reasons. So i paid he same amount again through the same platform and money was received by flipkart.
                                        When will i get the first amount which is still with you back into my account.
                                        The platform is techprocess-shp
                                        [protected]
                                        Aug 25, 2019
                                        Complaint marked as Resolved 
                                        Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jul 16, 2019
                                        Paynimo / TechProcess Payment Services Customer Care's response
                                        Dear Sir/Madam,

                                        TPSL ID:[protected]
                                        Bank Reference No: 43159364

                                        The above mentioned transaction was unsuccessful, Hence the amount was refunded on 17.07.2019 from our end and as per Bank TAT the same will be credited into your account within 5-7 working days.

                                        Regards,
                                        Customer Service
                                        Ingenico ePayments India Pvt. Ltd.
                                        (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)
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